14th Floor Hotel

location in the city center

I traveled in around 50 countries around the globe, stayed in home-stays, hostels, low, mid or high end hotels but so far it was my worst experience ever. Staff was so unprofessional and made my stay really bad. As I changed my plans I arrived one night earlier there so my stay was booked on two separate bookings - although I was told at the check in that I will pay during checkout they woke me up and called during my second night there that I need to pay for the first night. I needed to wake up next day early so I couldn't get enough of sleep and be Breakfast was awful, products were not fresh and many of them were missing. There was no coffee and although staff was not busy didn't see that they fill it. The breakfast room was constantly cold and no heating was present there. Loud music was playing constantly making breakfast really unpleasant. Last - I asked reception staff to book place in the bus for us. They told us to wait in wrong place so we missed our bus and because of that almost missed our plane. All my stay was really horrible experience and I would recommend to avoid this place as it is not worth the problems.

Nothing

Messy Rude Staff I was woke up by reception at 23:30 saying that I need to pay for my forst night there