Jesolo hotellit lähellä Tropicarium Park

Plussat: location and interior design

Miinukset: i didn’t like the fact that i couldn’t have a massage because they were fully booked. so you should increase the number of massage staff. Also NO SPA ,when i booked i read “spa included” but it was out of service,i did the full payment. was not fair.

Plussat: Spa

Miinukset: That dogs are not allowed in most parts of the hotel

Plussat: Some rooms have an amazing view, the service is wonderful everywhere, at the reception, the spa, the restaurant and the bar. We especially appreciated Sergio and Cristina from the bar who always were kind, friendly and super professional. The manager at the reception was also extremely considerate of our needs. The pool is big and beautiful, the private beach felt luxurious. Overall a beautiful hotel and I can’t wait to go back.

Miinukset: Unfortunately, we did not enjoy the main restaurant’s food at all. I have been to many high end restaurants around the world and I love high end cuisine but this was not well made even for a regular kitchen, even simple dishes did not taste good, we did not go back. We preferred to eat at the bar and we also found another restaurant further on the beach that was amazing, ‘Magnolia’, the hotel should consider poaching their chef. :) The spa is beautiful and the people are courteous but I wasn’t super happy with my face massage. The seating at the spa reception are extremely uncomfortable, if you have a sensitive back do not sit in them, but these small things do not take away from the overall experience.

Plussat: Ihana paikka ja todella ystävällinen palvelu. Upea ranta. Erinomainen aamiainen. Jäimme vielä rannalle huoneen luovutuksen jälkeen ja suihkuun pääsi hotellin kylpylään.

Plussat: Location is perfect, employees are very friendly and supportive.

Miinukset: There was no chicken or beef meat on breakfast.

Plussat: It was close to the beach

Miinukset: The hotel doesn’t look like a 4Star-hotel ( i would give 2 Star). The staff told us they will upgrade our room if we will give a good rating.

Plussat: Staff was very friendly and helpfull. Breakfest was excellent. Pool surroundings was very good and comfortable equipped.

Miinukset: Limited parking. The hotel staff had to move the cars to fit other cars.

Plussat: Nice Hotel in a Central Location with charming staff and a good restaurant and bar service. Location in the centre of town and directly on the beach with sun beds and beach towels included. Nice Pool and bar area serving drinks and snacks all day and into the evening. Staff were very friendly.

Miinukset: Parking was a little difficult but the hotel has someone on hand to park your car for you if space is tight. The hotel is located on the beach but the sea views from the rooms are limited by trees.

Plussat: We were very pleased with our stay at this hotel. On our arrival, even if we did not have the sea view room , the blonde girl with glasses at the reception,very kind, made the upgrade for us with no additional costs. Excellent conditions, very clean rooms, towels changed twice a day, rich and very good breakfast, excellent location of the hotel with direct beach access which is very quiet and clean and last but not least the very nice staff. I recommend this hotel and we will definitely return here and in the future

Miinukset: Nothing

Plussat: We really liked the hotel itself. We stayed there two times for four days The breakfasts are good, the dinners are amazing. I want to note the professionalism of the staff represented by Nataliya, au pair Siam and all the waiters, the woman on the reception who did us a room upgrade on our second arrival.

Miinukset: From the huge minuses. At daytime there is an extremely unprofessional, inhospitable to aggression, young, fair-haired girl working on the reception, whose name I can’t remember because of the constant disturbance of contacting with her. She greeted us very inhospitable. When I noticed that the rooms looked bigger on the photos the following answer was that on website everything is described in meters. Afterwards we got commented on, moreover in a teacher manner, like leaving the keys of the bicycles with yourselves is FORBIDDEN. You also can’t take an excess towel to the beach! On our first departure she wrote off money from the credit card when the payment was done in advance!!! After 15 minutes of arguing she understood she was wrong and returned the money. But the apogee of everything was the late check-out, which we asked for on the reception from a nice woman, who insured us three times that there will be no problems concerning that and that we could live our room at 15:00. At 14:00 when we were going to our room the young girl on the reception, once again with a teacher manner she asked us when are we going to do our checkout. We told her that we have informed her colleague about our late check and that she told us we could be staying until 15:00. She didn’t answer. After 5 minutes we got a telephone call to our room number, we answered but could hear nothing, so my husband went to the reception. On the reception she tells my husband if we don’t leave the room in 10 minutes they will write off the amount per day from us. As our luggages were already packed we left the hotel, but we have never seen such a nasty attitude anywhere!!! We have been traveling for 15 years and every hotel was happy to help us. We have never seen such an attitude for this big amount of money. A hotel with such level can not be represented by a worker so unprofessional. We were planning to return next year but the way we were treated the last moments leave us no wish to come back.

Plussat: Simona, Andrea, Nataly and Mathilde were absolutely fabulous, nothing was too much trouble. Fantastic holiday, can't wait to return.

Miinukset: Could have done with more plugs in the room.

Plussat: Hotel was spacious. Pool and pool area and beach were just fantastic. Outstanding guest services. Loved the beach bar for lunch and early evening cocktails. Would highly recomment Hotel Excelsior

Miinukset: Nothing that was worthy of comment.

Plussat: I liked the downstairs shared areas. Breakfast was nice. It was exceptionally clean. Staff were friendly. The location is excellent l; right on the beach. Having lunch in the bar area was lovely.

Miinukset: I was disappointed by the room itself. It’s old-fashioned, no tea/coffee making facilities, the quality wasn’t what I expected and the room was very small, especially for the amount I paid - close to 900 euros for 7 nights b&b.

Plussat: Central area, beach front, close to everything. Super tactical !

Plussat: The staff was very friendly and the food at the restaurant was delicious. Breakfast was amazing. They were very accommodating in allowing a late checkout.

Miinukset: The pool hours limit children after 1200, but staff made an exception at 1900 and allowed our kids to come in since there was no one using the pool.

Plussat: Everything was good.Polite staff,amazing spa,clean and big room.

Plussat: Everything is fantastic!

Plussat: We enjoyed every single moment at this hotel- the location is great, staff very friendly and helpful( I was travelling with my mother , she is on wheelchair), breakfast was delicious. The room was spacious and very clean. Thank you very much

Plussat: Very good location and wellness.

Plussat: Great location, perhaps all.

Miinukset: The condition of the room is simply unacceptable for a four star hotel. Chipped furniture, old and dirty. We were afraid to sit on the double sofa, as it was dirty and torn, it is terrible to think how old this furniture is. Very strange layout of the wardrobe and bed. The doors were removed from the closet and a bed was placed there, that is, you sleep in the closet, and look at the shelf. For some reason, they put a huge 50 inch TV in the room, people come to relax, but not to watch TV shows, it would be better to update the furniture. Pillowcases are old and washed down to holes. On the carpet stains, which apparently can not be washed. The bathroom is clean, but the toilet seat is no longer white, but yellow. Why 4 stars, it is not clear, while traveling were still in two three-star hotels, in them the level was much higher.

Miinukset: Too noisy! The rooms were not appropriate for a four star hotel.

Miinukset: Receptionists requested for car keys what is unusual for me.

Plussat: the location of the property is nice!!

Miinukset: to expensive comparing to what it is offered!! park place not exactly near hotel becouse it was full, variety of food in the morning and evening is not like 4 stars Hotel!! deserts allmoust just pudding and whater melon!!!personal not smiley at all!!!not comming anymore;)

Plussat: Clean, good breakfast, good location in Jesolo

Plussat: great staff, very nice

Plussat: Good size rooms, breakfast and staff.

Miinukset: In October the pool and sauna were closed, also no air conditioning in the bedroom. Also shorter breakfast opening times.

Plussat: Very professional staff. Everyone made us feel welcome and happy to be there

Miinukset: We would’ve like a dinner menu that was in english

Plussat: Liked there pool and ocean area/view and room was always clean

Plussat: Nice hotel, good stay overall. + Pool is awesome + Decent breakfast. Plenty of food even if always the same selection. + Some of the staff were super polite, true pros + Beach is amazing + Very clean rooms

Miinukset: Beds are not 4 star. More like 2.5 stars. - Some of the staff were just rude and arrogant. We got even lied to when asking if we can get a stay extension for few hours. All rooms booked. While bookings.com had 7 rooms available. That was not very professional.

Plussat: The location is amazing. The hotel was beautiful and clean. The room was between the retro and the new style but is was ok.

Miinukset: Everything was fine.

Plussat: The restaurant personnel is great! Food is excellent and the location is amazing!

Miinukset: They were not able (the personnel from the reception) to provide an european adapter so that I can use my computer. (They have some special plugs that are not suitable) I had to go in town and buy an adapter that I will never use again. I am pretty sure they have adapters bit did not want to provide one. I also went with mu dog, stay 4 night but they charge 5 nights for my dog.

Miinukset: Breakfast was average

Plussat: Henkilökunta oli todella ystävällistä ja sai olon tervetulleeksi ja mukavaksi. Hotelli oli tyylikäs ja viihtyisä.

Plussat: Todella hyvä aamupala. Hotelli on aivan rannalla ja lähellä on paljon ravintoloita. Allasalue on mukava. Huone oli iso ja siellä oli jääkaappi. Parvekkeelle paistoi ilta-aurinko ja sieltä näkyi merelle. Lähellä lentokenttää.

Miinukset: En pitänyt siitä että auton avaimet otettiin pois eikä autolla saanut käydä ilman henkilökuntaa. Kaikki meni kuitenkin hyvin eikä autosta oltu viety mitään. Hotelli on ylihinnoiteltu. Saimme kuitenkin huoneen tarjoushinnalla, jos olisimme maksaneet täyden hinnan, hotelli ei olisi vastannut odotuksia.

Plussat: The hotel is exactly as advertised - it's very nice, family-friendly. The beach is right at the door so it's easily accessible if you're looking for a beach holiday.

Miinukset: Quite noisy, the rooms are not very noise-protected. The breakfast buffet could have been a little better. Not great that they charge you to use their pool loungers!

Plussat: In general the location is very good and also the staff is very friendly and helps out with everything.

Miinukset: We came here a couple of time already but this time it was not so good anymore. The breakfast was not so good anymore, the room was also older.

Plussat: Close to the sea, Umbrellas free. Breakfest OK

Miinukset: According the confirmation of booking.com I should pay € 3666 includig city tax and everything. At checking out they told us that city tax is extra so I had to pay € 3855 :(

Plussat: Comfortable clean room, very pleasant staff, very good breakfast and parking place for car. Finally nice sea view from the terrace ;)

Plussat: The Hotel Lobby is very nice and very welcoming. One of the only 4 star hotels in the area, all other seem to be 3 stars and it makes a difference! Most of the staff is very friendly and nice. It has it's on private beds on the beach available to all hotel guests and has a Kiosk right infront of the hotel by the beach. The clean everyday was EXCEPTIONAL.

Miinukset: The pool area is a little cramped. Not technically unusual for Jesolo but i have seen better pool areas than in this one.

Plussat: Good location, nicely renovated room, nice lobby

Miinukset: Bathroom slightly worn out, jacuzzi could be warmer

Plussat: location, cleanliness, the staff is very attentive to customers, on check-in I didn’t like the room provided on my reservation (by the way booking.com fault, not correct description of the room size) the next day was changed to two categories above and without surcharge. Thank you to staff

Miinukset: everything is good, commensurate with the cost

Plussat: hotel and facilities were excellent will definately return

Plussat: nice position 2 blocks from beach

Plussat: helpfull friendly staff and location

Miinukset: nothing

Plussat: Location staff cleanliness

Miinukset: Breakfast not great no fresh fruit

Plussat: The staff in the canteen was very efficient and friendly.

Miinukset: N/a

Plussat: The relaxed atmosphere

Miinukset: The dogs that were allowed in the hotel bedrooms.

Plussat: I like that the room was clean every day, the personal was cooperative and give me a lot of infos...the fact that the bus station is in front of the hotel

Miinukset: No

Plussat: Good value. Good staff. Good food.

Miinukset: There was nothing to complain about

Plussat: Rauhallinen, pieni uima-allas alue. Paljon ravintoloita ja meri lähellä. Omasssa hotellissa viihtyisä baari ja happy hour.

Miinukset: Uima-allas alue hieman varjoisa.

Plussat: Welcome great, by Eleonora, she is really great :) Staff very polite, helpful and taking are about your comfort. Very good position, close to promenade (70m) and to the sea (150m). Very good dinner. A bit noisy due to having street just beside hotel, however after 2nd day you stop to hear it so much :) simply: italy))

Miinukset: a bit small parking place, however staff managed everyting perfectly.

Plussat: The rooms are very large, great thing especially for the ones travelling with their baby's cot. The hotel is very nice, very comfortable - we have spent a great time there. Very close to the beach. They have a parking for the car, so it is safe. Our fan did not worked properly, reason for which we immediately received an extra ventilator for our room - we have appreciated the promptiness.

Miinukset: We have missed the air conditioning, but still it wasn't that bad. The breakfast is not offering much to choose from. It didn't bothered us so much, but after 4 days we gave up having the breakfast over there. The coffee is really bad, no vegetables, no fruits. For a 3 stars hotel such a lack of options at breakfast is not appropriate.

Plussat: Location, cleanness, staff.

Plussat: Breakfast was ok, staff and position of hotel for bus stops very good

Miinukset: No Air Conditioning so very uncomfortable nights, but this may well be dependant on position of your room

Miinukset: Very noisy and uncomfortable beds

Plussat: The staff were very friendly and helped to find another bed for my daughter after the mix up. The maid who cleaned our room was very nice and friendly, i wanted to take her home!

Miinukset: air conditioning would have been nice! It can be noisy with traffic outside as the main road is closed off to traffic at night so holiday makers can walk freely without dodging the cars.

Plussat: Good location, free safe, free bike hire, nice pool

Miinukset: No air con, staff not very friendly.