Kaga hotellia

Plussat: The spacious room and the decoration was my taste. The out door hot spring is so clean and has nice atmosphere.

Miinukset: I like everything there so that I like to go back again.

Plussat: Very good customer service

Miinukset: The heating system abit poor

Plussat: the restaurant--the meal--

Miinukset: no connections to any spots--for sight seeing--kind of far from everywhere--

Plussat: Sister ryokan of Kagari Kisshotei . Shuttle bus service between the two ryokans is available. Same as Kagari, Staff is professional, polite n cheerful. Conversed fluently in English. Room clean n well maintained. Onsen n food are equally excellent!

Miinukset: Nil

Plussat: Nice location with a short walk to the trail that runs along the beautiful gorge and a slightly longer walk to the center of town.

Plussat: Delicious Teppanyaki dinner and breakfast. Onsen is exceptional. Very friendly and helpful staff. Free shuttle bus from Komatsu Airport is very helpful.

Miinukset: A bit pricey.

Plussat: Lots of extras - pancakes and coffee/tea in the afternoon, popsicles in the onsen, beer and sweets in the evening, traditional performance after dinner (the last two we did not have time to enjoy). Both dinner and breakfast were delicious. Breakfast was semi-buffet style with some interesting appetizers and drinks (including sake!) in addition to the set menu. We walked along the onsen street and it got dark already. It was good that we could take the shuttle bus back from its sister hotel. The foreign staff that speaks English was polite and helpful.

Miinukset: It was a pity that the traditional performance ended before be finished our dinner as we opted for a later dinner slot. Would be nice if the free shuttle to the JR station could be more frequent on departure.

Plussat: The food throughout (including the complimentary welcome afternoon dessert, dinner and breakfast) was phenomenal. The room and amenities were excellent, the private onsen and the ability to use the public one and book time for a separate onsen was excellent. I was celebrating my fiancé’s birthday and they took extra care of her during the dinner service. The available yukata/kimonos was cool.

Miinukset: We weren’t given full instructions on certain things and rules regarding our personal onsen. We kind of figured it out through trial and error. It wasn’t too hard to do though.

Plussat: A lovely view from the room. The hotsprings.

Miinukset: All was OK

Plussat: The hotel let me choose between western- and Japanese-styled breakfast. I tried both and they were very good.

Miinukset: The living room in my room is carpet floor. Actually, I prefer a room with hardwood (or tatami mat) to carpet.

Plussat: English speaking attendant made our stay very enjoyable. The lady (Hiroko, forgive me if spelling is incorrect) made our stay memorable, explaining each dish of our wonderful meals.

Miinukset: nothing

Miinukset: Kagaonsen is too quiet as a tourist spot. Restaurants & shops are few & they closed very early.

Plussat: Loved the hotel, friendly staff, it was my second time staying here, this time with my parents. I would say go for the upgraded meal on the chef's counter, totally worth it.

Miinukset: Kaga is a bit out of the way, but not too bad

Plussat: The staff were very polite and friendly, and there were a lot of activities. The onsen baths were great!

Plussat: Staff were friendly. Food was awesome!

Plussat: Excellent friendly staff and wonderful variety of onsen baths. Meals were top notch with fresh seafood and inventive presentation.

Plussat: Many different baths

Plussat: Vy enjoyable stay at Tensyo for a night in mid Nov . Front desk staff professional n cheerful. Onsens’ water soft n smooth. Room vy spacious, clean n good layout. Food is exquisite , the staff named Matsumoto who served us both meals is humble n cheerful. Good location, comfortable walk around town.

Miinukset: Nil

Plussat: Huge Onsen Hotel! I was quite surprised about it, but especially all the baths were amazing! If you are looking for a more traditional experience this might not be it, but if you want to relax and enjoy the baths and other services than this is perfect.

Plussat: fatastic onsen facilities, lots of different bath areas. not too far from Kanizawa for a day trip

Plussat: The private mineral bath!

Miinukset: Nothing.

Plussat: Nice Dinner in a quiet setting. Food is delicious.

Miinukset: The neighbourhood does not have much to explore.

Plussat: We enjoyed everything about this ryokan. The staff were lovely, the room was beautiful and comfortable, the food was excellent. We booked a private bath and that was good. Didnt have enough time to visit the public bath. We enjoyed wandering around in our kimonos.

Miinukset: Nothing

Plussat: Huge room, amazing dinner and breakfast, nice and very good value private onsen.

Miinukset: The layout of the buildings can be a bit confusing at times when looking for facilities such as restaurants, onsens and massage rooms. Communication in English can sometimes be challenging.

Plussat: The kaiseki breakfast and dinner were great.

Miinukset: The baths were good overall but the water was not as hot as the previous place we stayed

Plussat: Nice hotel, a bit old-fashioned but nevertheless charming. Very nice and helpful staff. The room was spacious, diner and breakfast were delicious. The onsen are really beautiful (especially the one with the outdoor bath) and agreeable. We had the chance to be there during the week, so there were little customers. We had a very relaxing stay.

Miinukset: Bad surprise for us: access to the hotel's onsens is forbidden to people with tattoos... We were lucky that the private onsens were free on the day we were there, otherwise it would have ruined our stay. Also our bathroom was a bit smelly.

Plussat: Good breakfast, nice hot spa, good and helpful staff, the place is quiet and cozy, not crowded with many tourists. Can enjoy the hot spa alone / just share with small amount of people during my spa.

Miinukset: No

Plussat: Loved the authencity of the place. The staff were amazing and were very accommodating with our requests.

Miinukset: The front room was very hot to sleep in. Maybe a separate air conditioner could be provided in that room.

Plussat: Very friendly, courteous , knowledgable, cheerful staff. Onsen especially outdoor was great overlooking forest.Dinner and breakfast were also delicious and sumptuous. Location although not located at main thoroughfare was nevertheless ok and quiet. Room was clean and spacious.

Miinukset: Nothing significant in particular

Plussat: Friendly staff. Big room with attached bathroom and good view of river. Short distance to river walk way and town. Good dinner and breakfast.

Miinukset: Nothing.

Plussat: Free Shuttle pick up and drop off from KagaOnsen Station Really large room in Japanese standard Bedroom with the river view Large and clean onsen Great dinner and breakfast.

Miinukset: Nothing particular

Plussat: The staff were all extremely friendly. They tried their best to speak to me in English. Highly personalised service. The entire place had a nice and balanced mixed of modern and traditional designs. The meals were awesome. And they even had my name displayed at the entrance!

Plussat: Leaving!

Miinukset: This hotel needs renovation! It smells of cooking food in the corridors leading to rooms and the rooms smell heavily of smoke.. The onsen was very ordinary.

Plussat: Generic travel hotel. Everything as you would expect

Miinukset: The meal at the restaurant was a bot of a let down.

Plussat: Huge room with an amazing view over the lake! Friendly and efficient staff. Decent breakfast.

Miinukset: The room price was considerably inflated due to Golden Week (as they were everywhere).

Plussat: The hotel is situated away from town. We like the view of the lake and mountain from our room. Good facilities.

Miinukset: The staff who checked us in was not very friendly. Not explaining the facility, gave us the key and told us the breakfast time only. In fact, they have onsen, swimming pool... etc in the hotel.

Plussat: Great location, 1 min walking distance to Kakusenkei walking path. Staff professional, cheerful , thoughtful, conversed fluently in English. Spacious Room offers beautiful view of kakusenkei . Futons are comfortable. Food is exquisite. Onsen’s water soft n smooth. The great location offers u pleasant walk to most of the sightseeing spots in yamanaka onsen. Especially Stroll along the kakuseikei, gorge , a tranquil escape.n exceptionally calming .The colourful foliage presents spectacular scenery n lightens your heart !

Miinukset: Nil

Plussat: We had a wonderful stay at the Kagari Kisshotei. The staff was superhelpful and friendly towards all of us, and the children (6, 9 and 12) i particular. We had a lovely and extremely Instagram-friendly stroll alongside the river down to the town center, where we visited the public bath-house(s). Many small shops on the way back, but sadly we had no time to stop in any of them. Would have loved to stay longer to explore the nearby surroundings and pathways in the montains. Dinner and breakfast: Fantastic!

Plussat: The hotel was very relaxing and staff was super friendly, especially Takeuchi-san. our Japanese style room was spacious and nice. The included dinner in the evening was tasty and fresh. It was a keizeki style dinner Finally, the Onsen (spa) was enjoyable and it was a new experience for us.

Miinukset: The hotel is not new and some areas would need some refurbishment in the next few years, but that does‘t Limit the Japanese experience too much

Plussat: Friendly Staffs, Nice River View, Tasteful dinner 2 mins to enter the river side walking path. Convenience car parking.

Miinukset: Nothing

Plussat: Staff were extremely friendly n helpful. Service was great. They even prepared packed lunch for our daily outing. Food was great too!

Plussat: onsen

Miinukset: everything else, room, food and not so good value of money. at least good food would help a lot more.

Plussat: They were very thoughtful for those who stayed for 2 days - provided lunch bentos.