Palma Nova hotellia

Plussat: The location was amazing . The staff were very friendly. The facilities are fantastic and if you can afford to pay extra for the swim up rooms it’s worth it . The reception manager Aga was so amazing. She upgraded our room at a discount

Miinukset: Nothing I didn’t like

Plussat: We loved the quiet location conveniently located by several great restaurants. Staff was super friendly and the breakfast was delicious. The beach was less crowded than others and the pools were great, although cool in October (not heated). I would highly recommend d!

Plussat: Ihana hotelli aivan rannan vieressä. Meidät upgradattiin swim-up huoneeseen, josta pääsi suoraan uima-altaaseen. Loistava aamiaisbuffet. Erinomainen illallisbuffet myös. Palvelu todella ystävällistä. Kaikki oli uutta ja siistiä. Harvoin kaikki toimii näin hyvin kuin tässä hotellissa. Tulemme varmasti takaisin.

Miinukset: Uima-altaan vesi voisi olla vähän lämpimämpää.

Plussat: Everything

Miinukset: Nothing

Plussat: The welcome was positive and friendly. Aga and her team (Sandro, Izla (?) are always polite and helpful. We were loaned a free wheelchair which was so useful with my elderly mother. The dining-room staff were also lovely and Carlos greeted us with a warm welcome every time. We thoroughly enjoyed the vast array of food and were grateful for our extra tea bags and milk in our room. The pool and its surrounding area was always clean and tidy and we enjoyed our bar meals and drinks. Nothing is too much trouble and we had a relaxing, pleasant stay. We also spent a great evening with Bruno & Friends with fabulous singing and dancing, all for free. We love the convenient location and the shops and cafés nearby. The free WiFi was excellent to use and the a/c in the rooms worked well. The beds were comfortable and we had plenty of pillows/cushions too.

Miinukset: I was glad that I’d brought a shower mat as the shower was very smooth and dangerous for my 89 year old mother.

Plussat: Great location, breakfast and dinner buffet amazing. Every day different food to chose from, I would highly recommend to join the buffet. You will get amazing food for a cheap price. The stuff is extremely helpful and supportive and very friendly.

Plussat: Location was great, and everything about the hotel was very satisfactory

Plussat: Great staff , lovely and clean

Plussat: Cleanliness of hotel. Selection of good food. Very friendly and helpful staff and great location

Miinukset: View from balcony to street could be pretty noisy in mornings with deliverie trucks offloading deliveries and bin trucks collecting garbage

Plussat: Outstanding service, we will be returning!

Plussat: The hotel and staff met all our expectations

Miinukset: Air conditioning in rooms

Plussat: Bed comfortable great shower very clean and modern. Great breakfast quality food. Good entertainment

Miinukset: Rooms on the small sidebut

Plussat: Sea and Beach view! Hearing the waves .

Miinukset: No issues

Plussat: Very responsive staff Quality breakfast Balcony and view Decent wi-fi Pool and sunbed availability

Miinukset: Sleep quality because of lack of soundproof

Plussat: Everything was great!

Miinukset: Better food quality at dinner and fresh vegetables at breakfast and juice of better quality would be appreciated.

Plussat: Location to the beach

Miinukset: The pool area is not comfortable, small and very busy. Embarrassing scenes as older folks leave the walking aids to run to get “their sun beds”

Plussat: It was in a stunning location, it was immaculate throughout, and our room was amazing.

Miinukset: Nothing!

Plussat: The location is just perfect the view is beautiful and the food is delicious!

Plussat: Comfy rooms. Great location. Lovely spa

Miinukset: Bathroom was a little dirty

Plussat: Huone oli tilava ja siisti. Todella suuri patveke vuoristonäkymällä.

Miinukset: Mäki josta rantakadulta tullaan hotelille on hieman jyrkkä ei huonojalkaisille.

Plussat: The balcony and outdoor hotel area is awesome! Completely green and picturesque! Strolling down to the sea is highly recommended! The second one addiction is a good breakfast! Sandy beach is close to hotel and rather nice and calm. Thanx you much for host!

Miinukset: I prefer better indoor furnishing for such budget, the room is a bit outdated

Plussat: This is a great hotel for the price in a fantastic location. Absolutely nothing to complain about, wish we could have stayed longer!

Miinukset: The cleaner arrived at 10 30am on last day to clean the room. We weren't due to check out until midday.

Plussat: Variety of food was excellent. Always fresh.

Miinukset: Wardrobe space was very limited. No room for long dresses as the fridge was included in the Wardrobe!

Plussat: The hotel had beautiful views of the sea and Palma Nova. The rooftop bar was great and all the staff were friendly.

Plussat: Everything. It was the best hotel we have stayed in Spain Spotlessly clean modern and quiet. Rooms were spacious with everything you could need really comfortable bed and spacious shower The pool area was lovely lots of sun beds with a view of the sea Great adults only area on the roof with a plunge pool and a bar All the staff were friendly and helpful Front desk were quick and efficient Cleaning staff were always busy and happy Nice touches like a handy supermarket on the bottom floor and a great indoor spar area

Miinukset: Absolutely nothing We didn’t want to leave

Plussat: Great location

Plussat: Location was perfect, pool and roof top sun lounge area were fantastic.

Miinukset: Bar closes at 00:00

Plussat: Sijainti Oli kiva,rannalle lyhyt matka. Pari uima-allasta,paljon autingonotto tuoleja/paikkoja. Ruoka oli hotellin aamupala/illallis buffassa hyvää ja valikoimaa oli reilusti. Henkilökunta oli mukavaa. oli mukavaa(oli myös 1 suomalainen respassa)

Miinukset: Lattiat olivat hieman kuluneet ja huone haisi ajoittain homeiselle.

Plussat: Great facilities. Great location.

Miinukset: Towels could do with renewing

Plussat: Very clean Nice room Friendly staff

Miinukset: Nothing to claim

Plussat: Runsas buffet-aamiainen, jossa tarjolla kaikki mahdollinen, mitä toivoa voi. Hotelli oli erittäin siisti ja huone erinomainen erikoisleveällä sängyllä. Erikoinen lasiseinäinensuihku keskellä huonetta. Spa oli mukava. Söimme usein illallisen ravintolan buffetissa, jossa erinomainen hinta-laatusuhde. Hotelli hiljainen, ei läpikulkuliikenettä. Suosittelen ehdottomasti.

Miinukset: Huoneemme ilmastoinnin säätö oli vaikea, minkä vuoksi ajoittain öisin piti laittaa parvekkeen ovea auki, kun ilmastointi puhalsi liian lämmintä ilmaa. Apu olisi varmaan löytynyt, jos olisi tullut pyydettyä apua...

Plussat: Olen yhdeksättä kertaa tässä hotellissa, joten pidän kaikesta. Erikoismainintana erittäin hyvä aamiainen !!

Plussat: Value for money, good service nice location great beach bar

Plussat: Beautiful hotel inside and out. Breakfast was excellent 10/10 with varied range of fresh and healthy fruit, veg, salad, grains, cheese, yogurts, honey comb, various fresh baked breads, eggs, cold meats, hot meats, even the sausages and bacon was healthy, champagne, all juices and the coffee and teas were 10/10. Evening meal was equally excellent and priced at 20 euro best value and best choice around so don't bother eating out, there's a few restaurants nearby, despite them all being busy the only good is the Son Caliu Hotel affiliated one at the end of the beach, service and food there was equally as good as in the hotel, attentive service with a smile.

Miinukset: The morning room cleaners would knock every morning at about 8.30 - 9am, they would enter the room to see that you were still in bed, I'm sure they wouldn't have done this had I said something because anything you need the hotel staff will make an effort to get it for you, they were amazing at customer service, I took this as my wake up call as breakfast finished at 10.30am

Plussat: Rooms very clean, housekeeping staff wonderful, great breakfast on the terrace and casual bar area in the afternoon. A few other dining options nearby.

Plussat: The breakfast was nice, all was OK. It was my second stay and I adore this hotel very much.

Miinukset: The pool with towels close at 17-00 and it is not very convenient.

Plussat: It's exceptional

Miinukset: Nothing

Plussat: Great hotel. Clean. Lovely room. Dining area lovely. Grounds lovely. Great location

Miinukset: There wasn’t anything that I disliked.

Plussat: the location was excellent in a nice quiet area the breakfast buffet was first class the room was very comfortable and clean the beach and the pool were never too busy and spotless. The pool bar and the beach club were both very nice and the food was lovely

Miinukset: couldn't fault it

Miinukset: Hotel is nice and clean, but drinks expensive. We love spa and gym plenty stuff to do.

Plussat: The adult pool/ quiet pool with the kabanas

Miinukset: The food on the lunch menu wasn’t great

Plussat: Great for children, I traveled with my two grandchildren aged 5 and 3, they were entertained during the day and evening. They loved the wet bubble in the pool and play area next to the restaurant kept them happy at meal times allowing the adults in our party to enjoy our meal in peace. Staff were friendly throughout the hotel and service first class. Food quality and choice was good.

Plussat: Room we’re lovely and clean. Great hotel for kids loads and family’s good activity’s around the pool

Plussat: Excellent food and service in the restaurant Quality drinks for all inclusive

Miinukset: We were given an apartment with back of the hotel view,different from what we have seen on booking site,though i don t think it s the hotels fault,it s booking site fault as the photos uploaded were the same for all the apartments...sliding doors were not closing properly/no privacy...though hotel manager was nice and changed the apartment at no extra cost. Currency exchange was a totally ripp off,as the rate was1:1 euro to GBP...nearly ended up spending £300 more than the confirmed booking price

Plussat: Sijainti lähellä merenrantaa, tilava perhehuone, lapsille omia altaita ja vesiliukumäkiä sekä leikkipaikka.

Miinukset: Palmanovan alue liian turistinen makuuni, hotellin sisäallas oli todella likainen ja surkeassa kunnossa. Sitä ei oltu ilmeisesti remontoitu muiden tilojen remontoinnin kanssa. Kuntosali oli vähän kummallinen sijainniltaan ja osa varusteista oli rikki.

Plussat: Great pool and overall outdoor facilities. Good location with a close walk to the beach. Very friendly staff. Easy holiday given the all inclusive packaged available. Lots of organised activities available for both kids and adults.

Miinukset: Room wasn't cleaned on one day, could be quite hard to get lounge chairs around the pool (no monitoring of usage!), gym area was like a sauna in the afternoon.

Plussat: Beautiful room and the pools were gorgeous

Miinukset: The breakfast was overpriced at €24/person. I had my 2 daughters with me. None of us eat a large breakfast. We ate in another establishment @ €25 for all 3 of us. It was off peak so disappointing.

Plussat: The pool facilities were great. Was always able to reserve sun beds and there was no need to rush around in the mornings to reserve. The kids absolutely loved the pools and it was a great touch to also have an adults only pool. The staff were always friendly and accommodating. On o e of the days we found the microwave was not working and within 20 minutes the microwave was replaced with a new one. The hotel is perfectly situated and close to most of the amenities we wanted to take the kids to. I would highly recommend the hotel to all family and friends

Miinukset: To be honest there was nothing I did not like. Very impressed overall

Plussat: Excellent hotel could not fault it in any way the food was outstanding

Miinukset: Nothing

Plussat: Services overall, animation at the evening, many pools and big focus on kids with many activities and areas

Miinukset: Too much trash close to the sunbeams during the day , left by uneducated guest, who were drinking all day long without throwing their litter in the bin. So I would recommend to reinforce cleaning during the day to avoid to have under own eyes such a dirt,

Plussat: Everything and everyone were lovely. Second time we have stayed and coming back next year

Miinukset: Leaving

Plussat: Erinomainen ruoka, terveellinen valikoima! Paljon paikkoja altaalla. Lapsille loistavat altaat ja leikkipaikat, paljon ohjelmaa! Helppo ja halpa autonvuokraus hotellin kautta. Moderni, laadukkaasti sisustettu iso huoneisto.

Miinukset: Jonot ravintolan buffeessa, juomatilaus kesti..

Plussat: The swimming pool and kids facility

Miinukset: The beds in the room wear not confutable and to small I think there all guest beds not normal beds . They should been kind size I think !

Plussat: Everything

Miinukset: Nothing

Plussat: Great location, lovely staff, very clean and food excellent

Plussat: Great selection for Breakfast, dining area was large, clean,and staff most helpful!!

Miinukset: Absolutely no complaints!!

Plussat: THE GARDEN AREA NEAR THE POOL. NICE SHOWER ROOM FREE TO USE AS WE WERE FLYING IN THE EVENING.

Miinukset: ONLY ONE SMALL LIFT SO TOOK AGES AT TIMES?

Plussat: Location great. Pool great.

Miinukset: Ants in bathroom Silicon sealant in bathroom was dirty No Tea making facilities in room

Plussat: The beds were comfy and it was very clean.

Miinukset: The cleaner hoovering outside at 9am when I had a hangover.

Plussat: Excellent hotel. All the staff were very helpful & friendly. Very good quality of food at breakfast & dinner. Ideal location. Just 5 minute walk to the beach & bars & restaurants. Would definitely recommend it for an enjoyable stay.

Miinukset: We would have liked a bigger balcony & bathroom. The bathroom sink was tiny!! We were on a 4 night stay so it wasn't worth upgrading for such a short time.

Plussat: Large spacious room

Miinukset: Bathroom very small

Plussat: sijainti erittäin hyvä!

Plussat: Beautiful hotel

Miinukset: Lack of a gym facility

Plussat: Clean and functional in a handy location for beach, shops and bars/restaurants.

Miinukset: Very basic. Could do with an update.

Plussat: Very clean , great location

Miinukset: We were allocated the only Room in the hotel without a balcony , which is a massive disappointment for me , I love to sit out on the balcony and have a few drinks before we go out

Plussat: siisti, varustettu, hyvällä paikalla, mukavat sängyt, supermarket lähellä, rannalle 7 min.kävelymatka

Miinukset: haisi kosteudelle ja homeelle eteisessa

Plussat: Clean, comfortable and nice staff

Plussat: Clean, has everything you need. Excellent staff. Would recommend.

Plussat: Loma oli ei turistiaikana, jolloin ei aamiaspalvelua ollut käytössä. Tämä ei haitannut, sillä lähistöllä olevan Lidlin antimien kera pystyi keittiössä taikomaan herkullisia aamiaisia. Yllätti, että huoneistossa oli terassia (makuuhuoneesta sekä olohuoneesta omat terassit). Tämä oli loistava bonus. Sijainti oli vallan mainio, Palmanovan yöelämään kävelymatka, mutta ei häiritsevää baarimelua huoneiston lähellä. Suosittelen lämpimästi. Hotellissa ei ole hissiä, joten huonojalkaisille yläkertaan kiipeäminen voi olla hankalaa. Tulimme yöllä, jolloin sain koodin sisäänpääsyyn hotelliin sähköpostiini ja huone oli avoinna, avaimet keittiössä Loistavaa palvelua siis saapumisessa. :)

Plussat: Small and friendly n/a

Miinukset: N/A

Plussat: Beer cheap for a hotel. Breakfast excellent value for money. Massive balcony. Staff very helpful. Clean and comfortable rooms. Lovely little pool area.

Miinukset: Room view. Close to main road.

Plussat: Close to beach, beautiful breakfasts and friendly staff!

Plussat: siisti rauhallinen paikka

Miinukset: varmaan vaan miun huonoa tuuria ku aina saa asunnon talon varjoisalta puolen vaikka auronkon puolla tilaa...

Plussat: Very helpful staff, 24/7 bar, breakfast was lovely great value for money, great location nightly security rounds very safe.

Miinukset: I like everything the pool was small but really nice for a cool down

Plussat: The people on reception could not be more helpful

Plussat: Really nice owners and friendly staff

Plussat: Great place to stay! Very clean and comfortable room and nice personnel. Very close to the beach (100 m), bus stop (direct bus from the airport, bus to Palma,...), restaurants - just in the centre of Palmanova.

Miinukset: As you are in the center of all the action of Palmanova, streets are noisy - that can disturb you durring the night, but it is something you have to accept when you want to stay in this location and it is not a problem of the hostel or something that should lower the rating in my opinion. What can we do with this? We didn't mind that :)

Plussat: It was spotlessly clean and the owner was very friendly and welcoming.

Miinukset: Nothing.

Plussat: Best hostal in Mallorca. Ihana isäntä, eikä vaadittu luottokortti maksuja tms. parvekkeelta näkee rannalle. Hostellin edestä menee bussi 15 minuutin välein palmaan ja vastakkaiseen suuntaan. Hiljainen vaikka alakerrassa baari.

Plussat: Very easy going place. Staff very helpfull.

Miinukset: A restaurant or cafe but it is a hostel

Plussat: The hotel was really good, and Laura was friendly and helpful. The location is great.

Plussat: It is so Central to everything. The beach shops pubs and restaurants are minutes away. It is a quite hotel so its easy to relax.

Miinukset: It would be nice to be able to get breakfast but you can cross the road and loads of restaurants

Plussat: Lovely owners younger daughter was very welcoming and nice so was the older one and robertos very lovely people

Miinukset: Could have had cleaner towels but nothing else to be honest

Plussat: Very nice and friendly staff. Is really close to beach and parking. Clean and comfortable. For sure I highly recommend ^^

Plussat: Location is perfect, 100m from the beach, the room is big and has a little fridge, the public parking is near.

Miinukset: You need to pay extra for air conditioning No elevator

Plussat: Good location,

Miinukset: Some staff not very pleasant

Miinukset: Access in and out of pool need to put steps you can walk down to enter the pool rather than the ladders , I saw many old people and pregnant women struggling

Plussat: Clean and new Nice pool area Close to the beach Food is slightly above average but nothing special, you get what you pay for Plenty of free parking close by

Miinukset: Beds were a bit soft Pool only open between 10-18 If I want to be really nitpicky a pen in the room and a towel for the beach would have been nice.

Plussat: Location, close to beach, shops and restaurants.

Miinukset: The lifts were too small for number of guests staying

Plussat: every thing

Miinukset: nothing

Plussat: Hotel was very clean and beds were nice

Miinukset: Didn’t find the hotel staff on reception very helpful and a little rude at times. When being told we could have a late check out and to confirm the morning of check out we were then told that this was no longer possible. Although the rooms are comfy they are very small and walls are extremely thin, very noisy.

Plussat: Food selection was very good especially the salads and fruit. Hot food was questionable? Hotel rooms were kept super clean - every day a good cleaning. There was water and apples in the reception area which I liked.

Miinukset: But my main complaint was that the staff made a point of making us feel different. We were asked for our wristbands. We didn't have one. We weren't told that we weren't allowed to have a drink of water with our main meal. It seems this hotel is block-booked for full board so they're not used to half board. We had booked half-board and the manager Ramon informed us that we were not allowed to take a drink of water with our dinner which I thought was over the top. He then instructed the waitresses to take our glasses from the table so that we couldn't use the water dispenser. We were informed we would have to buy water. For environmental reasons I think there should be a water fountain available for eating. There was water and apples in the reception area which I liked. I refuse to buy bottled water. Water should always be part of the deal in my view. The reception staff were not able to tell me how to get to their hotel by public transport. I had to find it out myself even though I had made 2 requests. Not everybody wants to take a taxi that costs 45-50 Euro. Again environmental issues as well as cost! We were on the 7th floor over quite a noisy road and there was blue plexiglass on the balcony which we hated. It hurt our eyes. The lighting over the beds was not great either. So book a pool view room if you can - it doesn't have the blue balconies and it's quieter. There are only 2 lifts (small taking up to 4 persons) so it can be slow!

Plussat: Everything service cleanliness

Miinukset: Nothing

Plussat: I only stayed for a night because I was going for a night out with friends I met over there, The rooms where very clean and bright, love the big mirror

Miinukset: No indoor pool :(

Plussat: Hotelli oli siisti, henkilökunta ystävällistä, näköala parvekkeelta huikea. Hotellin sijainti erittäin hyvä, aivan rannalla ja pienen bussimatkan päässä Palmasta. Parkkitilaa näytti pihalla olevan, vaikkemme autoa nyt vuokranneetkaan.

Plussat: Great location, right by the beach, clean.

Miinukset: We paid for half Board couldn’t have a drink at breakfast or at dinner, even though we paid for half board with our package, staff wasn’t very polite didn’t tell us what was included in our package or any info at all, no complimentary water on the tables so people with half board was left to have a dinner without any drink.

Plussat: The beds and pillows were so comfy. The staff were friendly and rooms spotless

Miinukset: Weather haha

Plussat: Traveled alone to visit family staying elsewhere in Palma Nova and not once did I feel conspicuous by being on my own in the dining room or by the pool. This is an excellent, friendly hotel that definitely exceeded my expectations. Location is fabulous ... slap bang in the middle of two amazing beaches. The view from the pool and upper solarium deck are just perfect. Can't wait to visit again ... might even take my other half next time!! ;)

Miinukset: Arrived off an early flight and got to hotel at 10.30am. Was told the room would be ready between 12 and 2pm. Dozens of us had to wait until 4pm before we got access to our rooms, so really a whole day was wasted! It would be good if there was a system in place to clean the rooms first that had people waiting to check in to them. But on checking the room I had been allocated (several times between 12 and 4pm) it just appears to be a 'start at one end/finish at the other' cleaning policy. If you're arriving early, perhaps pack a separate 'poolside' bag on the top of your case.

Plussat: The location of the hotel and the facilities were super. Food choices and variety excellent. Cleanliness was very high!

Miinukset: Unfortunately I felt like the reception and dinning room staff did not go above and beyond in there efforts. There was at no point any rudeness, however I feel that they definitely could have been friendlier and definitely more professional, in there approach to the guests! Disappointing....to the point that we actually took ourselves out of the hotel for our evening meal and entertainment!!

Plussat: It was amazing views, rooms and everything in general !

Miinukset: We were refused to have water at the buffet saying it was extra charged although we had bed breakfast and dinner so anyone would think you WILL be able to have some WATER. We were highly disappointed with that and rudely treated by having our glasses with water forefully taken from us. Another thing was that with the photos advertised they showed the roof pool and sunbeds and we were not allowed to go there as there was apparently an extra charge to be able to but from the photos we booked the hotel due to the fact we could go to all those places around the hotel so I wasn't quite so pleased with that either.

Plussat: The location of the hotel was great. The pool and facilities were nice. (However you have to pay extra to use the rooftop pool) The views were beautiful.

Miinukset: The hotel staff were rude and not very helpful . The hotel food was not 4* there was not much choice. It was similar food every day. The plates and cutlery hadn't been cleaned very well. The staff in the dinning room were very slow at clearing tables and every day we struggled to find a table to sit at that didnt have dirty dishes on it. The rooms and balconies were very small. The entertainment was poor.

Plussat: The views, wow, the views! First thing you’re met with as you walk through the lobby is the beautiful scenery around the hotel. We were offered a discounted rate to upgrade to a pool-view (I highly recommend either one of these rooms or the sea-view rooms, it’s really worth the slight price increase). Food was lovely with different meats and grill options each night. Drinks prices were very reasonable at €3 a glass for wine/cava and about the same for a beer. Staff were extremely welcoming and friendly! Room and other areas of the hotel were spotless with friendly housekeeping staff who were willing to go the extra mile. Clean bath towels every day and fresh bedding. The sea access made for a great change from the pool being able to take a dip in the sea right on your doorstep. Being close to Magaluf, my partner and I were sceptical about the noise and punters but it was so quiet but not so far out the way we couldn’t go out if we wanted to.

Miinukset: The bars/restaurants in the hotel do not accept cash which was a bit of an issue as I did not take a credit card with me. However, you can use cash at reception to add a debit on to your room to use throughout the hotel. Spa books up really quickly so if you’re looking to use it I’d recommend booking upon arrival.

Plussat: The hotel was amazing with great views. Perfect for a quiet getaway. Don't be afriad to drop to the nearer magaluf beach to the left of the hotel as you walk out, don't let the name put you off, the beach is really nice. Palma Nova is a little walk away and down some hills so not suitable for those that find walking difficult.

Miinukset: Pay extra for pool view to avoid street noise and delivery noise to the side. The view is worth the money. The girlfriend wanted a full length mirror in the room (smallest room available), the larger rooms may have this.

Plussat: The hotel is in a great location with a nice pool area and clean modern rooms. The spa is nice to and there is access directly to the sea off of the rocks.

Miinukset: The staff on the reception were very helpful but in general the quality of service was poor and chaotic. There were not enough staff at reception and seemingly always a queue. The manager did nothing to assist with the queues even though he was sat next to the reception most of the time. Easy tasks such as ordering a cab etc took a long time when people were checking in.

Plussat: It was the most visually stunning hotel we have ever had the pleasure to stay in, with the most fascinating breakfast that a hotel can offer.

Miinukset: There was no brush in the toilet. The two beds slipped away from each other very easily. (They were pushed together, to form one large bed)

Plussat: The pool areas were lovely the views were stunning. Staff very friendly and helpful. The facilities were very good. The rooms were spacious and comfortable. The location gives you a bit of everything depending on what you like. Very short walk to the beach which is great. Restaurants on the beachfront were lovely. The food we had in the restaurant just below main pool was very tasty. We had full seaview room Views were beautiful. Balcony was lovely to.

Miinukset: The pool water was too cold which meant I didn’t really want to go in. That was a shame. The design of the toilet I really don’t like first of all it’s not a closed room, your surrounded by frosted glass so there’s no privacy whatsoever, and your right next to the shower which is also same frosted glass. This I feel is the biggest let down. Our room was just below one of the restaurants so lots of noise from chairs and tables scraping on the ground which sounded loud in our room at night. Lastly I was disappointed with the buffet breakfast, I didn’t think the food was that good, and I thought there would be a bigger selection.

Plussat: The location and the kindness of the staff

Miinukset: The cleanliness of the glasses and plates in the restaurant

Plussat: Hieno ja siisti hotelli

Miinukset: Ravintolan asiakaspalvelu ei ollut 4 tähden hotellin veroista.. . Span käyttö ei sisältynyt hotelliyön hintaan, pieni pettymys.

Plussat: Loved the whole hotel, Clean, and great staff. Will visit again.

Miinukset: Could do with extra staff on reception and the bow bar at busy times.

Plussat: A brand new facility which was very close to local amenities.

Miinukset: It was clean, new and had very friendly and helpful staff.

Plussat: Food choice and pool area were excellent.

Miinukset: Big hill to walk up to get to hotel from Palmanova.

Plussat: Breakfast was great plenty of choice, staff very helpful+ location near pool great

Miinukset: Evening dinner could be improved ,

Plussat: All staff members were great, free parking outside hotel, bar food & Res food were great, good value for money, very clean for 3* hotel. The view from our room was unbelievable, outstanding view!! I will defo go again.

Miinukset: I can't think of any! it was too quite (it was end of October) Most business in the area were closed.

Plussat: quiet location, but close to all amenities in palma nova and magalluf. stunning views, Easy parking

Plussat: Our seaview was the best one that we'd have ever. The location of the Hotel is excellent. Magaluf beach wonderful and Palma Nova - good. Would like to say thank you to Leo Roffé and the Reception guys, very helpfull and nice. We rent a car but because of the view of the hotel and the close beaches Magaluf and Palma Nova we decided to stay around and was great.

Plussat: The view is great

Miinukset: My bedding and towels were never changed, my room was never cleaned , Had to beg the cleaners for a toilet roll, after l ran out.

Plussat: The view is stuning.

Miinukset: The location is on a very steep hill not suiyable for everyone.

Plussat: Hotellista on erinomaiset merinäkymät ja sijainti on kohtalainen, joskin hotellille johtaa erittäin jyrkkä mäki.

Miinukset: Hotelli ei voi suositella perheille tai vanhemmille, koska valtaosa vieraista on nuoria juhlijoita ja meno hotellilla on varsin vauhdikas ja erittäin äänekäs. Huoneissa ei voi säilyttää arvoesineitä, koska ovien lukot eivät aina toimi.

Plussat: the location was o.k being in between the 2 resorts and the lovely views over the sea.

Miinukset: we had a member of staff on cleaning day search our room break into my suitcase to look for money lucky we had a safe box and a bit noisy in the early hours.

Plussat: Views are the main positive of the hotel. Most of the rooms have sea and pool view. Swimming pool lovely. Clear and clean water; pool was cleaned every morning! Lots of space around the pool therefore no problems with sunbeds at all. Hotel is on the hill but it's not bad at all; it's worth it. It is quite a walk to the beach though. If you turn left right from the hotel, in 10 mins you'll reach Magaluff beach; turn right from hotel and in 10 min you'll be on Palmanova beach which is much cleaner than Magaluff. Palmanova is much more child friendly and more 'international' whereas Magaluff is defo louder, dirtier and full of Britons. Rooms in hotel 'cleaned' everyday but your sheets and towels are changed every 3 days.

Miinukset: Hotel is bit noisy but bearable. We stayed on top floor where noise wasn't that bad as most 'loud' people were located in studios which are on the lower floor. You can always ask to change your room though. Top floors recommended if you are with a family. Music from the pool was nice and not too loud. Hotel is aged and it is visible but the views will make up for it!!! Car rental recommended as bus stops are about 20min walk. Also very cheap supermarket 'Eroski' in Palmanova is a ' 5Euro away' with a taxi but is worth as local markets are quite expensive. Hotel car rental avarage price. Beds not too comfy. Magaluf 'Aqualand' is shut in 2010 so go for Western Park or drive to S'Arenal although 24Euro fee is not worth.

Plussat: Sijainti hyvä, 'rauhallisella' seudulla, ihan mukava huone ja näkymät, henkilökunta auttavaista tyyppiä.

Miinukset: aamuyöstä/aamusta useimmin herättiin kamalaan meteliin mitä brittiläiset nuoret pitivät, en tiedä oliko se hotellissa vai hotellin ulkopuolella, mutta kuitenkin. Hotellin vesi oli rikki just meidän kerroksessa niin siinä kesti ehkä vähän liian kauan aikaa ennenkuin vika saatiin korjattua. siivoojat myös tulivat ehkä liian aikasin siivoamaan huonetta.

Plussat: Tosi kiva allasalue ja henkilökunta mukava

Miinukset: Siivousta ois joinaki päivinä voinu hieman parantaa, mutta muuten sekin toimi aivan tarpeeksi hyvin :)

Plussat: its location to the beach and bars and clubs and it was very clean and tidy

Miinukset:

Plussat: good location, excellent size pool area,

Miinukset: is a little tired, could do with a a make over, but if you get at the right price, a lovely hotel

Plussat: The pool terrace and steps down into the sea are a great feature. The rooms are modern and have air conditioning. Nice chilled water and fruit in the reception.

Miinukset: The room was overbooked, so we had to spend one night across the road in the sister 'suites'. This isn't like a las Vegas suite, it's just a refurbished apartment block with no sea view and overlooked on all sides. You also have to cross the road to get to the restaurant and sea view pool from the suites. After one night we were moved back to the main hotel, which is much nicer.

Plussat: We were upgraded to a junior suite which was wonderful. There was a good choice of foods at meal times but the noise in the dining room was not conducive to sitting and enjoying a glass of wine. Otherwise the location and service was great.

Miinukset: The dining room. I couldn't wait to get out at dinner. Breakfast wasn't too bad if you were an early riser. I like a calm atmosphere at a restaurant and this was more like a giant canteen. Plenty of choice but not super quality,but for the price of was ok.

Plussat: Reception staff extremely helpful, breakfast was very good!

Miinukset: Suite building across a road and felt three star. First room given had view of bins! Long walk and two lifts to get buggy to pool.

Plussat: Brittituristelle suunnattu hotelli, joten ruoka oli vähän sen suuntaista. Salaattipöytä kiitettävä , lämpimät ruuat ja jälkiruoka ihan ok. Paikkana ihan mukava , allasalue on pienehkö. En ihan suosittelisihotellia pienille lapsille. Henkilökunta oli mukavaa. Lyhyt kävely hiekkarannoille ja kauppoihin. Lentokentälle noin 30 min. Hyvä sukelluskeskus hotellin vieressä.

Miinukset: Iltaviihde aika äänekästä, tosin lopettavat yhdentoista aikoihin. Yöllä on aika hiljaista, eikä kyliltä kuulu jurikaan melua. Aika paljon rappusia ja pienet hissit.

Plussat: Pool area nice, great views, direct access from pool area in to sea via steps. Short walk to beaches. Free hire of kayaks from hotel and other activities e.g. archery, dance classes. Good variety of food and drinks in all inclusive.

Miinukset: Junior suites are across the road from the main hotel and pool/sea area in a separate building. The rooms are very poorly designed. They consist of two room, bedroom & living area with ensuite . All beds are in the room which adjoins to the corridor, which opens up to an additional pool and bar area. No sound proofing and incredibly loud. All night noise from the bar (lots of boozey brits being rowdy) and all morning you get noise from parades of guests leaving dragging their suitcases. Therefore no good nights sleep. We made multiple complaints as it was difficult to enjoy the holiday on little sleep. Reception staff refused to move us as apparently all suites are equally poorly designed and they did not want to move us in to the main building even to a cheaper room. They made excuses such as ‘today was a big check out day so tomorrow won’t be as noisy’ and ‘the bar will close at midnight and then it’ll be quiet’.. so no luck if you want to sleep before gone midnight or past 6am in the morning. Alternatively 1 of you can sleep on the sofa bed in the living area which is quieter ... not quite the 4* experience we had been hoping for.

Plussat: The hotel is located as close to the beach as possible. It has a great terrace where you can drink and relax, while enjoying the view on the blue sea, yachts and mountains. You can play old arcade games there or enjoy pinball as well.

Miinukset: Cleaning personel seemed a bit unprofessional to us - despite the "Do not disturb" sign on a door, they knocked and did not wait for our response before walking in on us (thankfully we were fully dressed...). They did not change our sheets, even though there was an accidental stain on one of those. The breakfast, although big in terms of selections, wasn't at all tasty - I was really disappointed in the jamon iberico and olives, as well as a very soft pieces of bacon. The bar closes at 11 pm and there is no place in the hotel where you can by drinks after that time! The elevators are either broken or old and shaky, every time they stop they shake like crazy. You also have to wait for a long time before they arrive.

Plussat: breakfast very good. Location very Good

Miinukset: The lift did not go down to pool level

Plussat: Huippu aamiainen

Miinukset: TVssä huono kuva, ja PS4, playstation luvattiin esitteessä, mutta ei toiminut

Plussat: Sea view was perfect. The location is really good, hotel is renovated and looks really nice. Food was delicious and really enough, though breakfast could be a bit different from time to time. The beach is 5 mins walk and really really cool

Miinukset: Room cleaning was not that perfect. Bath tab is always full of water and the bathroom floor as well, no matter how carefully you wash

Plussat: Reception staff were very friendly and helpful. View from room was amazing. Beds were very comfortable. Hotel very central location.

Miinukset: Some of the Bar staff and restaurant staff were quite rude.

Plussat: Just wow fantastic hotel

Plussat: close to the beach, excellent food good services and friendly staff excellent for families with children

Miinukset: nothing

Plussat: Sijainti hyvä. Lähellä Lidl, ranta ja bussipysäkki, josta hyvät yhteydet lentokentälle ja muualle. Edullinen aamupala. Ystävällinen henkilökunta. Siistit huoneet, hyvä ylläpitosiivous.

Miinukset: Parvekkeelta näkymä parkkipaikalle. Hyvin pieni uima-allas.

Plussat: Good location.

Plussat: Staff great and hotel spotless.

Miinukset: No complaints

Plussat: The location is nice, you can walk to the city center where all the bars and restaurants are located. But we had a car and moved a lot, we didn't really stay in the city. People where nice and the room very clean.

Miinukset: The breakfast could have more vegetarian options (it way enough for a few days though)

Plussat: Absolutely perfect hotel. Helpfull staff.Excellent breakfast.

Plussat: Small and friendly

Miinukset: No kettle in room

Plussat: Very basic

Miinukset: Even though board was BB I had to pay for tea at the breakfast.

Plussat: Incredibly helpful and friendly. Room very clean and in good state of repair. Breakfast superb, delivered to you table. Not buffet style.

Miinukset: Nothing. Breakfast great. Staff unbelievably friendly and helpfully, always smiling.

Plussat: Chose a premium room on the top floor which was very spacious with extra facilities I wasn't expecting such as a kettle and a fridge. Hotel location is just a short walk from Palmanova beachfront but away from the bustle and the noise.

Miinukset: The inevitable noise from other guests returning to their rooms late at night (it's difficult to be quiet on a tiled corridor). Away from the hotel the 104 bus into Palma was unreliable and always 'standing room only' by the time it reached the stop the stop near the hotel.

Plussat: Erittäin hyvä sijainti ja hinta-laatusuhde. Aamupalalla saa tilata valmiin annoksen n. 10 eri vaihtoehdosta. Mukava henkilökunta.

Miinukset: Allasalue oli erittäin ankea, mutta rannalle vain 5 minuutin kävelymatka.

Plussat: The service of the staff and the cleaning staff

Miinukset: Very poor rooms,the construction was miserable so we could hear them neihbours,.Breakfast was menu and poor

Plussat: Very clean and friendly helpful staff.

Miinukset: A little out of the way from the main centre but still close to the beach and bars restaurants close by.

Plussat: Great budget accommodation. Location is superb - right next to the beach, plenty of shops and bars around that are open late.

Miinukset: It's weird that a hotel that is literally on the beach does not provide beach towels! Furthermore, bath towels were never replaced and our room was never cleaned. Apparently, they don't clean any rooms on Saturdays (???) even though we stayed there for multiple nights. One morning, when we were leaving, we arranged with the receptionist for our room to be cleaned and they promised it will be, but of course it wasn't! Also we had to ask for clean towels at the reception and just pile up dirty towels in the bathroom. Hotel bar/restaurant is another oddity - I swear it closes at random times and never stays open until midnight. I think it closes at like 6 pm and opens at like 10 am!

Plussat: The kids pool is shaded all day, great bar food and really close to the beach and another playground

Miinukset: Needs a few chairs near the kids pool to keep an eye on them, couldn’t go and sit on the loungers, it’s too far to keep an eye on them

Plussat: Vastaanottopalvelut toimivat todella hyvin. Siellä oli päivystys aina. Pieni kioski oli aulassa auki 24h. Siivoojat olivat ystävällisiä. Allasbaari ja sen menu olivat ok. Syömäni ceasar-salaatti oli todella, todella maukas! Hotellin sijainti on mahtava. Platja de Palman rannalle ja kauppoihin on lyhyt matka. Magalufin palveluihin toiseen suuntaan kävelee pari minuuttia. Alle 10 minuutin kävelymatkan päässä on paljon kauppoja ja ravintoloita, mm. Magalufin Aldi, iso supermarketti. Bussipysäkki on alle minuutin kävelymatkan päästä hotellin pihalta. Bussilla pääsee suoraan Palman pääbussiasemalle, josta lähtee vuoroja ympäri Mallorcaa.

Miinukset: Hotelli oli päiväsaikaan rauhallinen ja siisti, mutta yöllä todella levoton. Joka yö kuului meteliä käytäviltä ja toisista huoneista, varsinkin viikonloppuisin. Alkuviikon yöt olivat rauhallisempia. Eräänä yönä hotellin palohälytin soi ja koko hotelli tyhjennettiin kello 04 yöllä. Tämä oli ilmeisesti ilkivaltaa. Mitään tulipaloa ei onneksi ollut.

Plussat: Clean hotel and pool

Plussat: Excellent location good facilities

Miinukset: Pool a little small but lovely small children’s pool in the shade, excellent for young children

Plussat: It was warm welcoming, within 3-4 minutes he checked our passports an gave me the keys

Plussat: Location is right on the boarder of Palma nova and Magaluf, very family orientated and surprisingly quiet at night with night life to your right in Magaluf and family nights out to your left in Palma nova. In the day there’s the pool or 1 minutes walk across the road to Palma nova beach perfect position for family’s with older and younger children to cater for.

Miinukset: Air con could have been a little lower but I guess then others may complain so not being selfish just a personal choice from someone who wears shorts all year round, but all bearable

Plussat: Leaving

Miinukset: All of it

Plussat: Hotelli oli todella siisti ja puhdas, piha- ja allasalue oli viihtyisä.

Miinukset: Merinäköalahuoneessa merta näkyi vain parvekkeen yhdellä reunalla vähän.

Plussat: Location good.

Miinukset: Nothing

Plussat: Clean, easy to get to the airport, near the beach, gift bag, great view, nice staff on reception, free private parking.

Miinukset: Room feels old.

Plussat: Friendly staff and very clean

Miinukset: Huono palvelu ja töykeä check-in neiti. Ei olisi halunnut meitä vain yhdeksi yöksi ja muistutti tästä myös aina kuittailulla kun nähtiin :)

Plussat: Great Location great sea view free upgrade... plenty of bars and shops supermarkets..

Miinukset: Early checkout

Plussat: Monipuolinen aamupala, merinäköala ja siisti kylppäri.

Miinukset: Siivous surkeaa ja äänieristys olematon.

Plussat: The location was absolutely stunning. The staff were so friendly and very helpful,the hotel is absolutely spectacular clean. Entertainment for the kids is all you could ask for an more. Our four year old daughter was kept entertained. Overall we had a great time and you definitely recommend this hotel to family and friends.

Miinukset: The only thing I didn't like, was the fact we never went All Inclusive. Food was beautiful

Plussat: It’s walking distance to Palma beach

Plussat: Staff were lovely hotel was lovely great for kids & the food was good too I'm not a fan of buffet hotel food but as far as those go it was actually good.

Plussat: Had a very comfortable fun stay. The entertainment was superb and the food was excellent, great selection

Plussat: Absolutely lovely hotel, very nice staff (especially Sylvie, Ismael, Pablo, and a Croatian guy which name I don't remember). Great location with beautiful see view. The hotel is very clean, very good food. I can fully recommend stay at this place.

Miinukset: The swimming pool isn't too big but I understand it can't be improved at this stage.

Plussat: Stunning views and fantastic food

Miinukset: Brilliant holiday. Food great, room modern and clean and staff polite

Plussat: Lovely modern decor in the apartment Food was amazing standard Very close to the beach and restaurants Staff always helpful Amazing view over looking the sea

Plussat: View of the beach

Miinukset: Staff was really not helping, and very cold

Plussat: Staff were brilliant very friendly especially Vicky couldn't do enough would definitely go back there again and will recommend it to all

Miinukset: Everything was great excerpt food at breakfast 6 out of 10

Plussat: very nice staff and location overall good food and very clean would stay there again

Miinukset: nothing not to like

Plussat: Great hotel

Plussat: Room was clean, Staff was very friendly

Miinukset: Drinks wasn't included in my half board

Miinukset: Hairdryer in room useless

Plussat: v good breakfast and excellent reception staff

Plussat: Close to everything staff very nice

Miinukset: We had a difficult neighbours and the security calling us 4am i On our second morning, the neighbor banging on our door because we had a cigarette on the balcony very abusive the third night security banging on our door as the tv was on not even loud threatening us with the police. We are to older ladies and it was very frightening security abused us on the phone when we called again late at night. We asked to see the manager each time reception told us the manager wa at another hotel.

Plussat: Food fantastic and staff worked very hard and looked after their guests well.spotless clean hotel great location.

Miinukset: Could do with more entertainment but overall the staff done a good job.

Plussat: Recently redecorated or refurbished, the hotel is well situated and pleasant to stay in.

Miinukset: No tea/coffee facility in the rooms. No safety chain/ internal locks on doors. Poor sound proofing room to room Lack of information about additional charges.