Palma Nova hotellia

Plussat: Pool is nice rooms are nice and clean, there is always something going on - water aerobics, fitness classes, cooking classes, Zumba etc location is great 5 min walk to palma nova beach which has lots of great restaurants. If you walk up further past all the restaurants there are some livley English bars with music and sports.

Miinukset: The food is not very nice, breakfast is okay however I don’t think you can go very wrong with that. Lunch is okay however the food isn’t appetising enough. When we tried the dinner it was horrendous we ate out in palma every other night. The entertainment is all french. Also feel like you have to get up very early around half 8 we get down to the pool side to put towels on our bed as they get nabbed up very quick no time for a lie in at all. I think there should be more beds to suit to capacity of the hotel.

Plussat: Ruokavalikoimaa oli jokaisessa ruokailussa riittävästi, valitettavasti se kuitenkin usein tarjoiltiin kylmänä tai korkeintaan haaleana. Huoneet pyritiin pitämään puhtaina. Henkilökunta oli ystävällistä ja asiallista.

Miinukset: Ensimmäisessä huonessa, jonka saimme, ei kylpyhuoneen ovi mennyt kosteuden aiheuttaman turvotuksen vuoksi kiinni. Kävimme siis ensimmäisen päivän vessassa käytävän yleisissä käymälöissä, aivan kuten hostelleissa, eikä niin kuin laadukkaissa hotelleissa. Vapaita huoneita ei ollut ennen seuraavaa päivää. Seuraavana päivänä saimme uuden huoneen. Kävin sitä katsomassa ennen sinne muuttoa, ja totesin huoneen olevan hyvä, mutta se pitäisi siivota. Heidän systeeminsä näytti, että huone on siivottu, mutta sängyssä oli pötkötelty, vessan roskiksessa oli roskia ja parvekkeella tuhkakupissa tupakka. Tämä oli n. klo 10 aamulla. Lähdimme viettämään lounaan (klo 13) jälkeen päiväämme hotellin ulkopuolelle. Palatessamme klo 18 jälkeen huonetta ei oltu siivottu edelleenkään, jolloin menin respaan keskustelemaan asiasta. Klo 20 aikaan siivooja kävi sillä aikaa kun olimme illallisella. Tyttäreni oli kuitenkin merkannut lakanat piirtämällä niihin lyijykynällä pisteen, ja samat lakanat olivat edelleen sängyissä. Siis lakanat joissa joku toinen oli nukkunut. Menin takaisin respaan kertomaan asiasta, jolloin respa soitti siivoojalle, joka valehteli vaihtaneensa lakanat. Kerroin lyijykynätestistä. Siivoja tuli hieman ennen klo 21 vaihtamaan kaikki liinavaatteet. Seuraavana päivänä muutaman tunnin odotuksen jälkeen pääsin keskustelmaan pyynnöstäni hotellin johtajan kanssa. Hän pahoitteli asiaa, ja tarjosi hyvitykseksi yhden yön hyvitystä. Hyväksyin tämän, mutta haluan kaikkien tietävän, että hotellissa on minimimäärä henkilökuntaa, ja saatatte joutua nukkumaan edellisen asiakkaan liinavaatteissa! Molemmissa huoneissamme (2097 ja 2103) oli hometta katossa, 2097 oli niin kostea, että aamulla ikkuna oli aivan huurussa. Yleiset tilat; aula kohtuullisen siisti, samoin ruokatila. Lattiamatot likaiset ja nuhraantuneet.

Plussat: The staff was very friendly and the hotel was very clean

Miinukset: So the food was very disappointing not enough choice for me

Plussat: Very clean place

Plussat: The best thing at the Hotel was the Reception staff Dylan and Djamila they helped us with everything even it was Private special Places as Beaches, Restaurants etc. Djamila found me a really good offer for a Bike it was amazing the Director needs to know what kind of Diamonds he/she has at the Hotel... I will definitely go back.. The food was for All inclusive they price worth some of the Tourist complaint about it because they thought they will have Caviar and Moet chandon as Dinner.

Miinukset: Only that the gym facilities and indoor swimming pool was closed

Plussat: Bedroom small but clean and adequate nice balcony need tea coffee in room. Very clean and tidy. Outside pools nice.

Miinukset: Unable to book al a carte restaurant even though in our booking. Inside bar area absolutely awful felt very depressing with brown walls no light awful décor. No tea coffee facilities in room. Entertainment terrible. Indoor pool tiny.

Plussat: Friendly, helpful staff. Good location. Very good food.

Miinukset: Having to pay a deposit for all inclusive drink glasses and keep them or the cards for the whole week. Having to pay if we wanted to change our pool towels during the week. Pool not heated. Indoor bar needs to be refurbished to have more of a holiday feel. It was like a working men’s club. No evening entertainment until 9.30. No outdoor bar or lighting to sit outside after 6pm

Plussat: The bedroom was our haven

Miinukset: The dining areas were chaotic; minimum staff on most times Drinks Machines not workingPlastic beakers for all drinks yet glasses in dining room Children running riot climbing up on food counters; helping themselves to drinks - alcoholic and soft !

Plussat: Ruoka oli hyvää ja monipuolista. Kivat ja viihtyisät allasalueet.

Miinukset: Lapset kaipasivat oikeaa peittoa lakanan sijaan sänkyyn. Ei väliovellisia huoneita. Ilmastointi ei toiminut, huoneessa kuuma. Jos pitää parvekkeen ovea auki, tuli itikoita. Ohjelmat kuulutetaan ranskaksi. Suretti miten paljon käytetään kertakäyttömukeja ,astioita,ja aterimia, vaikka kestomuovisetkin käytössä muttei aina tarjolla. Respan henkilökunta himpun töykeää. Hotellin ”sauna” oli saunan irvikuva. Lauteita ja listoja irti, naulat törrötti seinästä. Lämpö enimmillään 45C. Sisäuima-altaan vesi ei vaikuttanut kovin puhtaalta, moni ei varmasti peseydy ennen uintia, ihmiset jätti vaatteet kasoihin lattialle koska ei ollut pukukoppeja. Oltiin 7.-11.4., vesi ulkoaltaissa aika jäätävää. Käytäviltä kuuluu ovien pauke ja lasten kiljunta aika selvästi huoneisiin, mahtaa olla sesonkiaikaan meteliä. Sesonkiaikaan ruokailussa varmasti isoja jonoja, lämmintä ruokaa vain yksi linja.

Plussat: The room was excellent

Miinukset: Nothing

Plussat: Not Alot

Miinukset: Upon arrival to this hotel - the reception area was very clean and looked like we have arrived at a nice hotel. We then checked in and went to our room to find the room very basic, dark and just horrible, our view from balcony was looking onto rubbish with trees shading the whole thing! We had paided over the odds for this hotel so went down to reception and explained we wasn't happy

Plussat: juuri uusittu huone oli siisti.

Miinukset: Henkilökunnnan pitäisi osata englantia paremmin. Hotellin pitäisi mainostaa olevansa nuoriso hotelli, mikä ei sovellu lapsiperheiden turvalliseen loman viettoon.

Plussat: The view from room was amazing, we got much better room than booked. Probably because the hotel had very few guests. The staff of hotel was very pleasant and nice. Peace and relaxtion. 5 min. Walk Down the street and you will be able to be by the sea. Food and meals choice were not plentiful, lack of vegetables. Everything iš disinfected and safe.

Plussat: We loved the location and the cleanliness of the rooms. It is a beautiful place!

Plussat: The staff were pleasant from the moment we entered. The room was a very good size and we could use the pool facilities straight out of our balcony. Cocktails were delicious. Food in restaurant was lovely and not expensive There was a fridge in the room which meant we could purchase alcohol and drinks from supermarket. The rooms were cleaned daily ... the veach was a 7 minute walk away. Cant wait to stay again

Miinukset: the breakfast could have been better with more of a choice but that could have been because of covid 19....

Plussat: Hieno ja siisti hotelli

Miinukset: Ravintolan asiakaspalvelu ei ollut 4 tähden hotellin veroista.. . Span käyttö ei sisältynyt hotelliyön hintaan, pieni pettymys.

Plussat: Everything about this property is exceptional! The staff were ALL amazing; friendly and willing to meet any requests if possible. The food options for breakfast and dinner were tremendous. We were there during the time Spain went into "lockdown" or restricted movement and the hotel management personally went room to room to advise of the situation and kept things calm. They also worked with us to to amend our booking as we needed to leave earlier than planned as our country of origin was advising citizens to come back as soon as possible. Exceptional.

Plussat: The hotel was clean and tidy food good staff great

Miinukset: Nothing

Plussat: All the staff were extremely welcoming, as soon as we got there we were greeted with champagne and given a free room upgrade which was amazing. Views are to die for at this hotel. Brilliant few days and break for me and my partner, could not fault anything about the hotel, I’m actually looking this minute to book the same hotel for this summer.

Miinukset: Faultless

Plussat: The location s fantastic, the views are stunning and the hotel has been refurbished to a very high standard. The staff were friendly and helpful. There was a good selection at Breakfast some of the hot selection could have been warmer.

Miinukset: The bar was supposed to be open until midnight but on the 2 evenings we went for a nightcap the bar closed early. The lack of being able to use cash was not helpful along with the lack of money exchange facility.

Plussat: All staff members were great, free parking outside hotel, bar food & Res food were great, good value for money, very clean for 3* hotel. The view from our room was unbelievable, outstanding view!! I will defo go again.

Miinukset: I can't think of any! it was too quite (it was end of October) Most business in the area were closed.

Plussat: quiet location, but close to all amenities in palma nova and magalluf. stunning views, Easy parking

Plussat: Our seaview was the best one that we'd have ever. The location of the Hotel is excellent. Magaluf beach wonderful and Palma Nova - good. Would like to say thank you to Leo Roffé and the Reception guys, very helpfull and nice. We rent a car but because of the view of the hotel and the close beaches Magaluf and Palma Nova we decided to stay around and was great.

Plussat: The view is great

Miinukset: My bedding and towels were never changed, my room was never cleaned , Had to beg the cleaners for a toilet roll, after l ran out.

Plussat: The view is stuning.

Miinukset: The location is on a very steep hill not suiyable for everyone.

Plussat: Hotellista on erinomaiset merinäkymät ja sijainti on kohtalainen, joskin hotellille johtaa erittäin jyrkkä mäki.

Miinukset: Hotelli ei voi suositella perheille tai vanhemmille, koska valtaosa vieraista on nuoria juhlijoita ja meno hotellilla on varsin vauhdikas ja erittäin äänekäs. Huoneissa ei voi säilyttää arvoesineitä, koska ovien lukot eivät aina toimi.

Plussat: the location was o.k being in between the 2 resorts and the lovely views over the sea.

Miinukset: we had a member of staff on cleaning day search our room break into my suitcase to look for money lucky we had a safe box and a bit noisy in the early hours.

Plussat: Views are the main positive of the hotel. Most of the rooms have sea and pool view. Swimming pool lovely. Clear and clean water; pool was cleaned every morning! Lots of space around the pool therefore no problems with sunbeds at all. Hotel is on the hill but it's not bad at all; it's worth it. It is quite a walk to the beach though. If you turn left right from the hotel, in 10 mins you'll reach Magaluff beach; turn right from hotel and in 10 min you'll be on Palmanova beach which is much cleaner than Magaluff. Palmanova is much more child friendly and more 'international' whereas Magaluff is defo louder, dirtier and full of Britons. Rooms in hotel 'cleaned' everyday but your sheets and towels are changed every 3 days.

Miinukset: Hotel is bit noisy but bearable. We stayed on top floor where noise wasn't that bad as most 'loud' people were located in studios which are on the lower floor. You can always ask to change your room though. Top floors recommended if you are with a family. Music from the pool was nice and not too loud. Hotel is aged and it is visible but the views will make up for it!!! Car rental recommended as bus stops are about 20min walk. Also very cheap supermarket 'Eroski' in Palmanova is a ' 5Euro away' with a taxi but is worth as local markets are quite expensive. Hotel car rental avarage price. Beds not too comfy. Magaluf 'Aqualand' is shut in 2010 so go for Western Park or drive to S'Arenal although 24Euro fee is not worth.

Plussat: Sijainti hyvä, 'rauhallisella' seudulla, ihan mukava huone ja näkymät, henkilökunta auttavaista tyyppiä.

Miinukset: aamuyöstä/aamusta useimmin herättiin kamalaan meteliin mitä brittiläiset nuoret pitivät, en tiedä oliko se hotellissa vai hotellin ulkopuolella, mutta kuitenkin. Hotellin vesi oli rikki just meidän kerroksessa niin siinä kesti ehkä vähän liian kauan aikaa ennenkuin vika saatiin korjattua. siivoojat myös tulivat ehkä liian aikasin siivoamaan huonetta.

Plussat: Tosi kiva allasalue ja henkilökunta mukava

Miinukset: Siivousta ois joinaki päivinä voinu hieman parantaa, mutta muuten sekin toimi aivan tarpeeksi hyvin :)

Plussat: its location to the beach and bars and clubs and it was very clean and tidy

Miinukset:

Plussat: good location, excellent size pool area,

Miinukset: is a little tired, could do with a a make over, but if you get at the right price, a lovely hotel

Plussat: It needs to be retiled. They should also look at roof. Stain from.roof above

Plussat: Good location, nice breakfast

Miinukset: Drunk people in the middle of the morning yelling and vomiting...

Plussat: Monipuolinen aamupala, vaihtelevuuttakin löytyi. Loistava sijainti Palmanovassa.

Plussat: The location was good, central to most things, across the road from the beach and only a 10 minute walk into magaluf

Miinukset: Where do I start, rooms very basic which is what was expected, however they were not very clean, and house keeping would only make 1 of the 3 beds in the room. Bathroom ceiling had a hole/gap in it over the shower. We were charged €50 euro and were told we had to pay it or we would be removed from the hotel (very threatening, and left us feeling very vulnerable) due to the behaviour of other and previous guests throughout the season. Breakfast was disappointing, for example they ran out of butter for the toast and there were issues with the drinks dispenser.

Plussat: The location was perfect. Walking distance to everything. Breakfast was not bad, buffet selection with either hot or cold food, tea, toast, coffee etc.

Miinukset: Staff were not friendly, pictures on their advert were nothing like the accommodation. Apt was cramped with 3 single beds pushed together. Bathroom and shower were dirty. Bed clothes weren't changed once during our stay. There were no cups, bowls, plates or utensils. Lively is also not the case. Bar closed early and security were banging on our door at 11.30pm to keep noise down although we didn't even have music on.

Plussat: Good location, friendly staff

Miinukset: Breakfast was disgusting, maids did not clean the room properly

Plussat: The staff at the hotel is very helpful and friendly.

Plussat: BREAKFAST WAS OK. LOCATION GOOD

Miinukset: PLASTIC SUNBEDS WERE VERY HARD, COULD OF DONE WITH SOME CUSHIONS. DOUBLE LOUNGERS WERE COMFY BUT NOT IN THE SUN

Plussat: Leaving the property.

Miinukset: I stayed here last year and found the hotel to be clean and fine so booked again for this year. Clearly there has been a huge change of staff as they are now very unhelpful and clueless. When you reported a problem they literally laughed in your face. The sunbeds are so uncomfy and you cant adjust them at all. You have life guards sitting by the pool but not actually caring what any one is doing. Our room was half cleaned once the whole week we stayed there! Last year we only stayed in the hotel for 4 days and it was cleaned at least twice!

Plussat: Nice pool, clean room and bathroom, all rooms with a balcony, clean towels every two days. Short walk to two different beaches and the maga strip. One of the cheaper options but worth he money if on a budget.

Miinukset: Poor ariconditiining meant it was very warm, room was a little cramped.

Plussat: The staff were friendly and there was a nice pool area and the location was excellent. Also internet access available in the lobby.

Miinukset: The room was extremely small. Air conditioning did not work (however a fan was provided). We booked half board but only ate once as we found the food very bland. Great little restaurant up the road "liria" well worth a visit for breakfast.

Plussat: we have stayed here before in group bookings its a nice hotel,very clean, nice staff and value for money as well as being central.

Plussat: We have stayed at the Vistanova several times in the past and always find the staff very pleasant and helpful. The hotel is very close to Palma Nova beach which is absolutely beautfiful. Magaluff beach is also a short walk away which is also superb. Close to the bus stop which takes several routes, one being Palma where you can spend the day leisurely visiting the places of interest or take the Soller Train through the mountains followed by the tram down to the Port. Idyllic.

Plussat: food very good

Miinukset: on steep hill

Plussat: Great hotel, we return each year and always find the staff helpful & friendly and the food and service great. Basic room but all that you need for a beach holiday. We would recommend this hotel and recommend that you don't believe the other reviews. We stayed in September this year and the hotel was as quiet as a mouse all night! Will be going back next year are looking forward to it already. A big "thank you " to the staff for a great holiday once again and also for the complimentary Cava they left in the room for us after a day on the beach"

Miinukset: Not a thing!

Plussat: hyvä ruoka

Miinukset: pienet huoneet

Plussat: Siivous joka päivä, hyvä aamupala, mukava henkilökunta, täydellinen sijainti, hinta/laatu -suhde erinomainen

Miinukset: Keittiö/jääkaappi olisi saanut löytyä

Plussat: Very much so

Miinukset: It was a bit noisy but was to be expected as it is on the main strip

Plussat: The hotel is very well located, it's near the beach and the clubs! The hotel is clean and the staff very friendly. The food is nice but not excellent. Considering the price/value I really recommend it!

Miinukset:

Plussat: air con was fantastic and very good location-for lively holidays!

Miinukset:

Plussat: the big room good bed

Miinukset: the food did not have taste

Plussat: Staff generally quite pleasant and helpful, repcetion and foyer area was quite nice to relax, drink and socialise

Miinukset: Dining room staff quite rude in manner, and insited on collecting dishes from table while still dining. Room to small for three people , more suitable for two.

Plussat: The room was spacious and right next to the beach and restaurants, staff was great

Miinukset: The ac didn't always work but might of just been our room

Plussat: More pillows. We probably would have got some but we were only staying there for a few days.

Miinukset: Toaster was tripping the fuse board.

Plussat: View beach

Miinukset: Very nice hotel.Rooms womith amazin sea view .i really recomending that hotel.Big pool very clean for 3 stars.shops and restaurants near and beach is near .do good hotel

Plussat: Where to begin... the staff where fantastic, friendly and approachable, showers are fantastic and the apartments are so clean, definitely worth a visit.

Miinukset: If i had to choose it would be the bed i was on was uncomfortable but was still a fantastic stay

Plussat: the location of the hotel and the pool area

Miinukset: Paper thin walls....

Plussat: The outdoor bar and food especially breakfast

Miinukset: Poor entertainment and beds not very comfortable, too firm

Plussat: Nice location beat the beach. Comfortable beds.

Plussat: All great, location is perfect

Miinukset: Nothing

Plussat: I like the view and the staff

Plussat: Rooms were spacious and clean. Reception on arrival was first class, giving update on weather ahead and the local amenities. View from the spacious balcony was beautiful. Food and drinks were lovely and very reasonably priced.

Miinukset: Friendliness of staff varied. Missing some basic kitchen equipment but nothing that was major.

Plussat: Hotelli oli todella siisti ja puhdas, piha- ja allasalue oli viihtyisä.

Miinukset: Merinäköalahuoneessa merta näkyi vain parvekkeen yhdellä reunalla vähän.

Plussat: we upgraded our room to an apartment with no trouble at all. The staff were very polite and helpful. Really enjoyed our stay and would go back again

Plussat: The breakfast was perfect. Everything was a pleasure. The panoramic view from the exterior pool was perfect. Very comfortable for visiting with family.

Plussat: Huone oli tilava ja siisti. Todella suuri patveke vuoristonäkymällä.

Miinukset: Mäki josta rantakadulta tullaan hotelille on hieman jyrkkä ei huonojalkaisille.

Plussat: Aamiainen oli erittäin hyvä, samoin kuntosali & pyörävuokraamo ihan huippuja. Hotellissa loistava palvelu kaikenkaikkiaan.

Plussat: Room very large and well equipped. Superb location. Spectacular views. Large car park. Good access for disabled.

Miinukset: Food was not very good but the hotel was nearly empty so very difficult to provide good food for very small number of people. However, very few restaurants in the town were operating so poo food in hotel was an issue.

Plussat: Sijainti Oli kiva,rannalle lyhyt matka. Pari uima-allasta,paljon autingonotto tuoleja/paikkoja. Ruoka oli hotellin aamupala/illallis buffassa hyvää ja valikoimaa oli reilusti. Henkilökunta oli mukavaa. oli mukavaa(oli myös 1 suomalainen respassa)

Miinukset: Lattiat olivat hieman kuluneet ja huone haisi ajoittain homeiselle.

Plussat: The main pool area is huge, there is also a rooftop pool and views are amazing for both. Location is amazing and the bar staff especially were so friendly. The free use of the spa is also a bonus.

Miinukset: The room layout was not as the website showed on the floor plan. I shared with a couple and expected to be in a separate sleeping space but this was not the case!

Plussat: Hotel is located in a very touristic area of Mallorca. We had a very clean and well organized studio. Because we were traveling off-season the hotel was quiet and the outdoor pool was closed.

Miinukset: The indoor swimming pool was a bit small

Plussat: Yes

Miinukset: More selection for breakfast....Same selection every day.

Plussat: Clean and good value

Plussat: Stunning view, ultra clean, free parking, very professional staff

Plussat: Aamupala on erinomainen. Huoneen rauhallisuus.

Miinukset: Hotellilla ei ollut rauhallista varjoisaa paikkaa miine mennä auringolta suojaan. Sängyt liian kovia. Petauspatja on liian ohut.

Plussat: Ruoka oli erinomaista.Huone oli rauhallinen ja siisti.

Miinukset: Hotellissa esiintyi joka ilta jotakin viihdykettä.Laulajat kaikuvassa salissa jossa oli kaamea äänentoisto ei miellyttänyt,olisi mukavampaa jos se olisi ollut esim.allastilassa.Yläkerran allasbaarin esiintyjät oli toimivat, tunnelma oli hieno.

Plussat: We upgraded to the superior sea view apartment and were not disappointed. Having seen the more basic rooms, I am glad we did. It was worth the extra money. Fantastic views, excellent apartment and great location. .

Miinukset: Would have been nice to have an oven in the kitchen so we didn't always have to eat out. Also, the beds/couches in the living room are very hard and uncomfortable. I would have preferred a pull out sprung sofa bed.

Miinukset: plastic liners on the bed make you sweat, they sucked.

Plussat: The services the hotel provided such as the well stocked bar, the large pool area and the friendly staff all made for a very relaxing holiday.

Plussat: Siisti ja moderni huone (superior). Runsaasti aurinkotuoleja ja iso uima-allas. Hyvä ruoka ja edullinen buffet. Kauniilla paikalla meren rannassa. Snorklaukseen sopiva poukama aivan hotellin vieressä. Hotellissa oma elintarvikekauppa ("supermercado").

Miinukset: Superior-huoneet sijaitsevat maan tasalla (tai jopa alapuolella), merinäköala voi olla huonompi kuin tavallisissa huoneissa. Tallelokerot pieniä, eivätkä ole huoneissa. Ilmainen wifi vain yleisissä tiloissa, huoneissa kallis. Aamiaisella melko lyhyt aika (8-10), tasoltaan keskinkertainen. (Ainakin superior-huoneiden ) käytävät pimeitä ja huonosti toimiva valaistus.

Plussat: I liked the hotel surroundings, pool, location.

Miinukset: I thought that their staff were very offhand, were not paticuarly bothered about us, spoke over us to each other loudly, did not ask us if we enjoyed our stay at the end, I would not be going back to the hotel on the basis of their staff.

Plussat: Excellent entertainment, quiet at night even though near the seafront, relaxing, handy for the beach/restaurants.

Plussat: Hotellissa yhdistyi monta hyvää asiaa; hyvä uima-allas-alue, hyvä sijainti, siisti ja viihtyisä huoneisto upealla näkymällä merelle (superior huoneisto merinäköalalla), hyvät palvelut (supermarketti, ravintolat jne.)

Miinukset: Hissi sillä puolella hotellia, jossa majoitumme oli pieni ja huono. Lisäksi parveketta olisi voinut siivota useammin.

Plussat: The staff is super friendly. For this money this is expected. The location is great.

Miinukset: The behaviour of the guest is sometimes not acceptable (lot of waste, simming dress for lunch..)

Plussat: The food was great and always lots of choice. Great for our 18 month old also. Communal areas were clean and welcoming. All staff were happy and smiling. Lots of alcohol choice at the bar too. Lots of comfortable seating areas to choose from and great views.

Miinukset: Our room could have been a bit cleaner as there was dust under the sofa and the wardrobe door was broken. The childrens playground could do with some love or possibly a bigger one. It was a bit of pain to get down to the pool with a pushchair as the lift stops at the floor above so we had to carry it up and down the last flight of stairs.

Plussat: Hyvä sijainti ja ruoka.

Miinukset: Ravintolan lattialla oli n.5cm torakka.

Plussat: Hyvällä paikalla siisti hotelli ja ystävällinen henkilökunta. Huone oli iso, hieman ihmetystä herätti keittiössä oleva ”kylpyhuoneen” käsienpesuallas.

Miinukset: Huoneissa ei minkäänlaista äänieristystä

Plussat: Modern, spacious, spotless room. Great breakfast choice. Friendly, efficient reception staff

Miinukset: Too few sun beds around pool areas

Plussat: Brittituristelle suunnattu hotelli, joten ruoka oli vähän sen suuntaista. Salaattipöytä kiitettävä , lämpimät ruuat ja jälkiruoka ihan ok. Paikkana ihan mukava , allasalue on pienehkö. En ihan suosittelisihotellia pienille lapsille. Henkilökunta oli mukavaa. Lyhyt kävely hiekkarannoille ja kauppoihin. Lentokentälle noin 30 min. Hyvä sukelluskeskus hotellin vieressä.

Miinukset: Iltaviihde aika äänekästä, tosin lopettavat yhdentoista aikoihin. Yöllä on aika hiljaista, eikä kyliltä kuulu jurikaan melua. Aika paljon rappusia ja pienet hissit.

Plussat: Excellent location. Very helpful and friendly staff

Miinukset: Nothing to dislike

Plussat: Rooms clean Location great

Miinukset: The staff on arrival were quite rude and unwelcoming . We were told to place our bags down the hall , given the key , which isn’t very secure . All the glasses for a refreshment was used n there was no water at reception. When asked for a glass the waitress was so rude when I mumbled under my breath she challenged me to what I said !! The hot food was always Luke warm . Tables often dirty and not cleaned . Juice machine often just had clear watery juice in it . Pool was shady for about 4 hours of the day as the sun goes behind the building , so we went to the beach most days and also ate out so we didn’t take advantage of the food on the inclusive.

Plussat: Best view! Amazing! Thank you very much! We recommended!

Plussat: Rooms with a balcony with great views. Staff were very efficient and helpful Very good variety at breakfast

Miinukset: The rain

Plussat: bed was comfortable and clean. lots of storages. location and view was great next to the beach.

Miinukset: food wasn't good. breakfast is good but orange was horrible. my room was in 4th floor in suite building and it's noisy at night because of the bar in top floor. swimming pool was very cold to swim in October. one of the cups wasn't clean.

Plussat: The sea view

Miinukset: Its well overpriced. Its been poor renovated, i mean who wallpapers doors and architraves??

Plussat: I really like the location of the hotel. This is a good hotel for families. The hotel closed on October 31 but that doesn't change anything. It was quiet and that was good for us but the service was always good. It's a place to go again!

Miinukset: The food could be better in terms of options but that is just a minor thing. It is a 3 star hotel so you really can't expect more.

Plussat: The hotel was perfect in every way for us, location, value for money & the wonderful panoramic view from the balcony. We would have liked to have a premium double room but we did not have that have that option on your site at the time of booking. We will definitely go back very soon

Plussat: everything was OK, I had many pieces of info about my holiday before I went there from your site. I like it very much; it was exactly what I expected. I loved the location of the hotel. I will recommend it to others. Really good value for money.

Plussat: Sijainti oli todella hyvä. Hotellissa käyttämämme palvelut (pesulapalvelu, autonvuokraus, taksin tilaus lentokentälle ja liput paikalliseen esitykseen) toimivat todella hyvin. Henkilökunta oli ystävällistä ja huone siisti.

Plussat: Upgraded room

Miinukset: No

Plussat: I like it that the pool overlooks the sea and beach and it has a beach bar (although would be better if this stayed open later than 8pm for famalies that wish to sit out around pool even after it has closed)

Miinukset: Our room had a bad damp smell.

Plussat: The hotel is located on a very good place.

Miinukset: I think the level of the food can be improved.

Plussat: location

Miinukset:

Plussat: Very convenient to beach, shops, restaurants, also the fact that you could up-grade to a superior room which we did.

Miinukset: The noise from nightly entertainment, our room was just above and it was difficult to sleep, and after it finished they spent about an hour moving tables and chairs around, again very noisy.

Plussat: The location was excellent, nightlife, restaurants, beach all on the doorstep.

Miinukset: One of the waiting staff in the restaurant was quite rude and unfriendly.

Miinukset: The breakfast was cold and wasn’t replenished quick enough

Plussat: Nice pool location good

Plussat: nice people, big great room close to the beach, great breakfast with a lot of options

Miinukset: i dont find nice at all that the pooll its actually really small and you can use it just from 10 am to 6 pm .... you cant basically use it

Plussat: Fantastic stay here was so clean spotless in fact staff were very friendly helpful polite and happy great pool area with relaxing sounds playing all day nice touch rooms were great huge shower loved our stay would definitely return and would recommend to all great location only a 5 minute stroll to the beach

Miinukset: Was perfect for us

Plussat: Comfortable room, very clean. Nice staff. We also managed to check in early which was great.

Miinukset: The breakfast was poor.

Plussat: The breakfast was excellent, and rooms very comfortable and clean.

Miinukset: Wifi is not free

Plussat: Very convenient wardrobe, good furniture, nice view from the balcony. 5 minutes' walk to the beach. Good breakfast for its money. Friendly staff, helped us with taxi.

Miinukset: No shelves in the bathroom. Wi-Fi in the rooms at extra cost.

Plussat: Big choice for the breakfast, there was allways enough of meal, two kind of ham, three of cheese, bacon, pancakes(not everyday), cornflakes, atc...The staff was very pleasant, the pool was fine, enough of sunbeds and umbrellas.

Miinukset: You can see that the hotel has been renovated, everything is perfectly clean, but there are no shelves in the bathroom, not a refrigerator, a clothes dryer on the balcony is missing too:-(

Plussat: Hyvä aamiainen, rauhallinen sijainti mutta kuitenkin lähellä rantaa ja ravintoloita.

Plussat: Voin suositella paikkaa. Sijainti ja hinta/laatu todella hyvät.

Miinukset: Ei moitittavaa, kaikki toimi hyvin.

Plussat: Huone oli siisti ja tilava sekä ilmastointi toimiva. Myös hotelli alue oli kauniisti laitettu ja siisti. Sijainti oli meille sopiva, sillä lähellä rantaa ja paljon ruokapaikkoja ympärillä. Henkilökunta todella ystävällistä. Aamupala oli perus hyvä, ei mikään ihmeellinen, mutta sillä pärjäsi. Allas alue todella kiva, paljon auringonottotuoleja.

Miinukset: Wifi ei toiminut aamupalalla eikä altaalla lähes ollenkaan ja meidän huoneessa (4. kerros) yhteys myös melko heikko lukuunottamatta kylpyhuonetta tai oven vieressä ollessa. Jääkaappi olisi ollut kiva. Suihkussa käynti oli myös hieman haastavaa, sillä vesi lähti helposti tulvimaan muualle vessaan ja eteiseen, sillä vessassa ei ollut toista kaivoa (ainoastaan suihkun alla, mutta lattia oli tasainen, joten tulvi helposti muualle).

Plussat: Aamupala ei varsinaisesti ollut mitenkään laaja mutta tuotteet oli valmistettu erittäin hyvin. Henkilökunta todella avuliasta ja mukavaa. Lisäksi jos hotellille saapuu ennen check in:ä voit jättää laukkusi respassa sijaitsevaan varastoon.

Miinukset: Aamupalalla ruoat oli kokoajan loppu, vaikka ei ollut ruuhkaa.

Plussat: Just returned as a family of 14 staying here, rooms were spotless, staff helpful. There wasn’t a time of day you didn’t pass a cleaner doing something, whole place was spotless. Amazing views from our room, rooms all spacious, great entertainment for kids, deffo coming back again

Plussat: Very modern, clean & comfortable

Miinukset: Only it’s location nothing wrong with the hotel

Plussat: Lapsille mukava

Miinukset: Huoneita ei siivottu kunnolla eikä lakanoita vaihdettu

Plussat: Beautiful clean modern rooms, beautiful views

Miinukset: Pool was a bit on the small side, overrun with kids, in a shaded area. Maybe just because of the time of year (October) the sun didn't cover it

Plussat: Monipuolinen aamupala, merinäköala ja siisti kylppäri.

Miinukset: Siivous surkeaa ja äänieristys olematon.

Plussat: Picturesque views from the pool Side bar of palma nova . Very Friendly staff, nice modern rooms

Miinukset: Unfortunately there was a leak through the ceiling outside our room 191 which there was a bucket and towel throughout our stay, disappointing that the hotel used the room knowing this as not good for image

Plussat: The apartment was modern. Fantastic view.

Miinukset: Wanted to book for next April but told fully booked.

Plussat: Location and great view over Palma Nova Bay

Miinukset: N/a

Plussat: Beautiful views, great quiet location. Very clean. Couldn’t fault anything.

Miinukset: The hill location but otherwise faultless.

Plussat: the panoramic view of the sea from the room, and the location of the hotel

Miinukset: The kitchen is very small no oven or micro-onde, the young poeple mixed with family they were very noisy in the heart of the night

Plussat: Good location. Close to the beach. Staffs were very friendly.

Miinukset: Room was not cleaned up one day out of 5 days stay. Because of the good location and moderate price, a lot of younger generation were so noisy until midnight. It was not suitable for my family.

Plussat: It never seems to be made clear that the "Hotel Apartamentos Hawaii Torrenova" shares all the facilities of it's sister hotel next door. The fact is that guests at the apartments get all the same advantages.The reception staff was extremely friendly, at both the apartments and the hotel, The entertainment was very tourist, but all the better for that, it was entertaining.

Miinukset: Yes there was only one socket in the living room, so had to get an extention to use my portable dvd player in bed.

Plussat: We have been staying there for one week and absolutely it's a fantatic hotel. Good location, nice facilities, very close to restaurants/shops.

Plussat: I liked the location it was as directed in your website close to bothe beaches Palma Nova and Magaluff

Miinukset: One of the room we got was not of good standard it had mould in the sealing and the smell was bad... the rooms did not have ocean view one had playground just in front, one had another rooms balcony in front and our was directly to the back entry where the garbage was picked up in the morning at approx. 07:00 so we had automatic wake up calls.

Plussat: Holliday

Miinukset: Noise from other guests who came home from town in the night.

Plussat: María from reception did a great job giving us good attention. For families with kids this is a great place.

Miinukset: Matrasses are on the soft side. You can flip them over for a slightly firmer sleep.

Plussat: The hotel was beutiful could easily be a 5 star.It was kept lovely and clean at all times. The staff were very friendly and helpful.

Miinukset: Nothing everything was amazing

Plussat: Very nice apartment with a big bathroom. Beds where good. Also terrace was nice.

Miinukset: There was 2 days without cleaning for a week. Should only be one. Pool area could have been better.

Plussat: I would highly recommended if you come to Spain you stay here. The property was absolutely beautiful, the staff were so helpful and friendly, the room was spacious and exceptionally clean. The view was gorgeous. Also the beach is walking distance to the property. The property is not to far from shops, restaurants and bars. It’s a 15 minute drive to the city centre. I would defiantly be staying at this property again. I LOVED IT

Plussat: Erinomainen ruoka, terveellinen valikoima! Paljon paikkoja altaalla. Lapsille loistavat altaat ja leikkipaikat, paljon ohjelmaa! Helppo ja halpa autonvuokraus hotellin kautta. Moderni, laadukkaasti sisustettu iso huoneisto.

Miinukset: Jonot ravintolan buffeessa, juomatilaus kesti..

Plussat: Great family hotel. We stayed self catering which was excellent as the hotel have a shop which sells freshly made croissants and rolls daily which was great for breakfast and lunch. The hotel is so close to all the restaurants for your evening meal. The hotel has entertainment at night and also kids entertainment so it was great for after dinner. Great family hotel for an out of season holiday as you are near the beach, restaurants, hire bikes and good transportation as you can get a bus into Palma.

Miinukset: As we went in October, the outdoor pool and childrens pool was not heated but you can use the indoor pool which is heated a bit. The hotel does not provide wifi in your room, it is free at reception but due to the wind in Majorca the wifi sometimes does not connect.

Plussat: breakfast very good. kids facilities very good eg. kids pool, soccer pitch. playground. night entertainment.

Miinukset: bedroom very small, we had to squeeze the babys cot in. had to put our 3 year old on couch bed which was very narrow. he fell out of therefore had to sleep in our bed for the week.very disappointed with that.

Plussat: Great Place for families with kids, the kids club is a great for kids under 11 and the parents could do the relaxing

Miinukset: none

Plussat: The BBQ, relaxing atmosphere at the pool (no rush for sun loungers), the excellent staff and facilities, the cleanliness of the accommodation

Miinukset: I liked everything about it and will be back next year

Plussat: entertainment for the kids complext itself very nice

Miinukset: our apt no 3004 was damp and smelt that way, i'm sure other rooms are fine but ours was located where it didn't get any sun, facilities within the apt were excellent

Plussat: Very nice hotel for families, lots of entertainment for both kids and adults. Good buffet breakfasts as well as dinners.

Plussat: Hotelli sopii hyvin perheille. Hyvä ja siisti allasalue. Päivisin ja iltaisin ohjattua toimintaa ja ohjelmaa sitä kaipaaville. Lapsille oma Kids play-alue. Hyvä pikku-market, josta saa perustarvikkeita.

Miinukset: Huoneet olivat hieman hankalat neljälle hengelle esim. aamiaisen nauttimiseen omassa huoneessa. "keittiön" sekä parvekkeen pöydät oli niin pienet ettei niihin mahtunut neljän hengen tarjoilut - söimme olohuoneen pöydän ääressä ja istuimme käytännössä lattialla. Loppulomasta alkoi vähän rasittamaan tämä järjestelmä. Hotellin aamiainen oli aika hintava tarjontaan nähden.

Plussat: monipuolinen hyvät puitteet, lasten ohjelma kertakaikkiaan upea

Miinukset: siivous tuntui tehdyn kiireellä

Plussat: Kaikin puolin hyvä hotelli. Aamupala huippuluokkaa ja vaihtelua oli sopivasti eri viikonpäivinä. Lapsille järjestettiin mukavasti aktiviteettejä ja allasalue oli viihtyisä. Plussaa vain aikuisille tehty rauhallinen allasalue.

Plussat: hiono ja siisti hotelli ei kuitenkaan 5 tähden

Plussat: Excellent hotel for children, plenty to keep them occupied, pool & playground. Entertainment for children was excellent. Staff were very helpful, rooms were very clean and functional. All requests were met.

Miinukset: Cleaning staff arrive about 7.30am and if you are staying on the ground floor near the staff entrance, it can be noisy until 8am, trolleys banging, chatting etc.

Plussat: Excellent staff. Hotel well laid out. Cater for all languages. Entertainment at night time very enjoyable.

Miinukset:

Plussat: Good location, had all required in room.

Miinukset: A family travelling with 2 kids, room up 4 flights of stairs, top floor no lift, very noisy at night, cleaner left staircase wet with no sign after mopping, kids slipped!!! , no means of a fire escape, pool dirty around seating areas in the afternoon, cigarette stumps.

Plussat: Ystävällinen henkilökunta, loistava hotelli lapsiperheille.

Miinukset: Uima-altaassa sai olla vain klo 18 asti

Plussat: Excellent entertainment in the evening for the kids. Great location

Miinukset: It's a shame - The food really let the hotel down. Some was inedible and was clearly reheated from the previous day. Also alot of the plates and bowls were dirty. The entertainment was brilliant, the location is excellent and the rooms were well cleaned. I would come back on a self catering basis

Plussat: Everything was excellent. We liked the pool, it's area, and the restaurant is also looking great. Meals were delicious.

Miinukset: Please put a sponge and washing liquid in the appartment's kitchen.

Miinukset: Kun saavuimme hotelli oli täynnä ja ensimmäinen yö jouduttiin yöpymään eri hotellissa...

Plussat: Friendly staff

Miinukset: Nothing

Plussat: The location

Miinukset: The walls were very thin so it was noisy at times

Plussat: Great stay ! Very friendly staff , good location, good food in hotel's restaurant ( we took a half-board ) not far from the beach. And special thanks goes to Leona, animation . We really enjoyed.

Plussat: It was clean pool area lovely

Miinukset: Beds were to hard

Miinukset: no soap and sponge to clean dishes even for the first day, reception reaction is slow or neglecting at all,for most of our questions, so we did not apply any more after some initial questions as an wast of time .

Plussat: sijanti, 3 rantaa lähellä, kaupaakin lähellä hyvää bussi/taksi yhteys

Miinukset: lapsen ohjelmaa voisi olla monipulisempi sekä pidempää (esim.dosco)

Plussat: Aamupala ihan kohtalainen, illallisessa parantamista, pulihoidossa viikossa ehti kyllästyä tarjontaan.

Miinukset: Musiikki soi liian lujalla ja liian myöhään. Henkilökunta hieman nyrpeähköä.

Plussat: Huoneet remontoidut, ok. Melko lähellä rantaa ja ravintoloita. Allasosasto kiva, vesi hirveän kylmää. Lapsille toimintaa, mm. pelejä ja biljardia (maksullisia).

Miinukset: Respa ei ilmoittanut että varaamamme kahden huoneen sijasta saimme vain yhden huoneen!! Ja hinta pyydettiin etukäteen, asiasta mitään sanomatta!! Saimme 2 huonetta vasta 3 yön jälkeen, joissa yövyimme toiset 3 yötä. Törkeää toimintaa!!

Plussat: Huoneet siistit, vasta remontoidut. Mukava piha/allasalue. Ystävällinen henkilökunta. Nopea palvelu myös huoltoasioissa (suihkun korjaus).

Miinukset: Keittiön hiukan puutteellinen varustetaso (esim. ei ollut kahvinkeitintä) sekä väärinpäin avautuva jääkaapin ovi. Hotellin oman supermarketin törkeän kalliit hinnat.

Plussat: bingo & entertainment

Miinukset: pool very enclosed shaded and cold

Plussat: It was a convenient position for the beach, the shopping, with bus stop outside for public transport to other parts of the island

Miinukset: Unfortunately our weather wasn't too good, but that's no fault of the hotel, and I would say that it was a bit small for 4 adults.

Plussat: Close to supermarket and beaches

Miinukset: I never knew when and at what time the cleaners coming, big noise in the morning when cleaners driving troleys!!

Plussat: Stayed from a thurs to tues last week in Sept. Air con was great, remote controlled in dining area and bedroom separate. Balcony view of pool and had sun all day. Sun beds were booked early especially ones with Umbrellas. Because I needed the shade as well, we went to the beach (just down the road) and booked sun beds and parasols there. Lovely bar and gardens. Apt itself very spacious. Kitchen had proper kettle, toaster and micro wave. Restaurants nearby lovely especially Maretimo (upstairs) and the Blue Bar.

Miinukset: Lots of stairs (no lifts) as building has separate entrances for each block of apts. We didnt mind once we got the cases up!! Pool very crowded even for Sept so never got sunbed with umbrella.

Plussat: The daily evening shows were a great addition. Nice and clean. Kitchens fully equipped. The pool nice and clean.

Miinukset: The area between the pool and the hotel had a lot of trash under the balconies. It could not be seen from the pool area, but definitely from the balconies.

Plussat: The welcome, the elegant look of the lobby and adjoining rooms very plush. The general feel of the place was comfort and relaxing, everywhere was very clean.

Miinukset: Not a lot, could have done with a coffee making facility in the room, that's about it really

Plussat: Runsas buffet-aamiainen, jossa tarjolla kaikki mahdollinen, mitä toivoa voi. Hotelli oli erittäin siisti ja huone erinomainen erikoisleveällä sängyllä. Erikoinen lasiseinäinensuihku keskellä huonetta. Spa oli mukava. Söimme usein illallisen ravintolan buffetissa, jossa erinomainen hinta-laatusuhde. Hotelli hiljainen, ei läpikulkuliikenettä. Suosittelen ehdottomasti.

Miinukset: Huoneemme ilmastoinnin säätö oli vaikea, minkä vuoksi ajoittain öisin piti laittaa parvekkeen ovea auki, kun ilmastointi puhalsi liian lämmintä ilmaa. Apu olisi varmaan löytynyt, jos olisi tullut pyydettyä apua...

Plussat: Olen yhdeksättä kertaa tässä hotellissa, joten pidän kaikesta. Erikoismainintana erittäin hyvä aamiainen !!

Plussat: Restaurant staff were friendly and very helpful. The hotel was spotless and smelt beautiful. Wide variety of food choices at breakfast.

Plussat: The gym had a great variety of equipment. The spa is really nice and a joy in these "cooler" months. The breakfast and dinner buffet also has a great variety. The room is modern and comfortable. It's a 10 minute walk to the beach of palmanova. There is a bus stop up the street and a supermarket within walking distance. A great hotel.

Miinukset: The style of the room is really modern. Lacking some Spanish Charme. But that's really it.

Plussat: Staff Location Amaneties

Plussat: Hotel location is good, at the walking distance to the beautiful and sandy beach. Breakfast was very good, big variety of food. Rooms were very clean. We liked coffee maker in the room. We liked the hotel except restrictions for the indoor pool.

Miinukset: We didn't like the restriction for kids in the indoor pool as we chose this hotel for the spa and expected to go to the pool in the evenings with 11 years old son. It was our mistake that we didn't notice this restriction before booking.

Plussat: breakfast was very nice and location was great

Miinukset: could have had a nicer view from the balcony

Plussat: The location, very near the coast and shopping facilities, was excellent.The staff was very helpfull and polite. We also enjoyed the gym and the indoor swimming pool.

Miinukset: We stayed not in a room but in one of the hotel's apartment. The noise isolation of these apartments was not very good. Although the street was very quiet our neighbors, who were also hotel's clients, were not. We could clearly hear them.

Plussat: Friendly service oriented staff. The spa is excellent and offers a very nice relaxing atmosphere. Especially in the low season when the outside weather is more unstable.

Plussat: Facilities good and good standard of cleanliness .

Miinukset: Soft bed mattresses

Plussat: Cleanliness of all areas of the hotel public as well as private

Miinukset: I had no complaints at all with the hotel

Plussat: spa facilities

Miinukset: Noise of the elevator and the English guests

Plussat: Every thing

Miinukset: No

Plussat: The downstairs lobby and all exterior areas of hotel were immaculate and very attractive

Miinukset: The view - on to service area of hotel

Plussat: Quiet area,good breakfast,lovely staff,oog rooms,children welcome and excellent spa area

Miinukset: pool area a bit small for number of guests and not nearly enough sun umbrellas!!!!!

Plussat: We stayed with our little daughter (18 monthes) and the staff was really friendly with her and with us. The hotel has a private beach which is absolutely stunning.

Miinukset: The rooms on the street side are exposed to a noisy bar, acoustic is weak in the hotel.

Plussat: Beach acess, facilities, good breakfast, nice room

Miinukset: The shower was not workimg propely

Plussat: I like location cause everything is near, and youcan see sea from a balcony. Also apartment is very big and have everything you need. It is very clean

Miinukset: I like everything

Plussat: The rooms are very spacious and have enough room to sleep 4 people. The living area is nice with the usual table chairs tv and a desk. The kitchen is equipped with everything you need.

Miinukset: Nothing majorly wrong with the property just few minor things.

Plussat: Good place. Beach 5 min walk.

Plussat: Near seaside

Miinukset: Noisy

Plussat: Location was perfect. Great value for money. Checking in and out was very easy. Aircon was a bonus. Nice and clean.

Miinukset: The noise from outside but hey your on Magaluf 's nightlife strip.

Plussat: Very central with supermarket downstairs. Short walk to the beach and all the night life. You have all you need for short stay although could use a complimentary sponge in the kitchen ;)

Plussat: Very well located, near of pubs, restaurants shops... The apartment is very spacious with a well equiped kitchen, microwaves, toaster,ketle, fridge

Miinukset: No elevator but, not very necesary as only two floors.

Plussat: Well situated, new kitchen, new bathroom good rate

Miinukset: No pool but you may use the pool of hotel teix around the corner.

Plussat: great location for what we needed (clubs and beach) and cheap

Miinukset: the hotel staff didnt speak english

Plussat: cheap accom,

Miinukset: hotel staff dont speak 1 word of english

Plussat: Right in the heart of the city, and cheap

Miinukset: Language barrier was an issue and we didn't receive our bond back due to pre-existing damage to the room.. Honestly have the feeling they planned to keep the rooom bond from the outset

Plussat: tilava huoneisto. mm. pesukone joka huoneistossa. parveke kadulle.

Miinukset: melu. meidän majoittuminen offseason, mitä lainkaan silloin kun kaikki discot/yökerhot/pubit/bordellit toimivat täydellä teholla.

Plussat: I liked the situation of the hotel.And i also liked that we didn't have to leave the key at the reception.

Miinukset: It's seems that during our stay our rooms wasn't cleaned.

Plussat: Near to nightlife and beach

Miinukset: Beds uncomfortable, shower very dangerous

Plussat: Great location: beach 100m, Magaluf 500m, Palmanova 500m. Kensington apps. may be difficult to find, so here are some directions: Drive to Palmanova to the Prince William Pub (well known there). Right behinf the pub is a snack bar on the corner of street Martin Garcias. Kensington lies left of the snack bar. It is a light yellowish three storey building.

Miinukset:

Plussat: The accomodation was very spacious.

Miinukset: There wasnt enough utensils.

Plussat: if you are going to Magalluf to party, this is ground zero. and the price is right.

Miinukset: its spartan....very, very spartan.

Plussat: Great hotel

Plussat: Food fantastic and staff worked very hard and looked after their guests well.spotless clean hotel great location.

Miinukset: Could do with more entertainment but overall the staff done a good job.

Plussat: Recently redecorated or refurbished, the hotel is well situated and pleasant to stay in.

Miinukset: No tea/coffee facility in the rooms. No safety chain/ internal locks on doors. Poor sound proofing room to room Lack of information about additional charges.

Plussat: The location, not too far from the beach and far enough away from the hustle of Palmanova

Miinukset: Entertainment , was a bit like Hi de Hi

Plussat: The staff were excellent, with the exception of the head of entertainment who was very rude and arrogant, and also shouted at my dad ( who is 72 ) around the poolside in front of all the guests when he answered her question about the karaoke!

Miinukset: the bedsheets not being changed for 10 days!

Plussat: Clean, good staff, good food. not far from the beach

Miinukset: Furniture is quite diferent (too old than on the photo of the site). Partio is too small

Plussat: Close enough to the sea, quiet, economical, the staff is friendly and polite...

Miinukset: The food is typically English and non-international (poor quality), the rooms are not very comfortable and dirty, the closet is almost nonexistent. The pool is very small. The median age was 60 years .... I recommend it only if the economic budget is limited!

Plussat: There wasn't much I did like about this hotel, staff were not very nice espically when there was an incident with the fridge in our room. The room filled with fumes, she wasn't bothered, she changed us to another room. There was no hair drier in it, just a bad experience overall.

Miinukset: I didn't like the fact that there were a few hen and stag parties there as well, had i have known that i would not have there. They were so noisy, we were kept awake most of the night with them coming in at all hours banging on room doors.

Plussat: It was our second visit and I found the accomodation slightly poorer with regard to the entertainment .ie standard of acts poorer

Miinukset: We went out of season this time and found the percentage of spanish elderly guests a lot higher than previous

Plussat: we had the most wonderful stay at the hotel. one of the best new years we have spent. the food is fantastic, the staff other than one barman were brilliant. the cleanliness is excellent. myself and my family will definately return.the location is perfect near to all the amenaties and beach. a bonus was the weather was lovely. eric the entertainment guy was great .

Miinukset: ther was nothing about the hotel we did not like.

Plussat: Wide choice of food available, good location and friendly staff. Would stay again.

Miinukset:

Plussat: A very friendly hotel with a welcoming and warm atmosphere.

Miinukset:

Plussat: I liked the stay, it was as expected

Miinukset: There was very noisy English men in the bar and they vwere very drunk and not especially friendly. But I guess its impossible to make them behave better.

Plussat: ruoka hyvä, sijainti hyvä

Miinukset: huoneiden äänieristys surkea, siivous ylimalkaista, jääkaappi ei toiminut

Plussat: Everything.. It was clean, hospitality was very nice.. Rooms spacious and good bathroom.. They accepted our dog which is a bonus.

Miinukset: Nothing.. It was in a great location.

Plussat: Excellent budget hotel in a great location. Friendly owner. Fantasy value for money. Have stayed before and will do so again.

Plussat: Location

Miinukset: No breakfast. No coffee making facilities in the room

Plussat: Staff were really nice and the area was fantastic, central for everything but nice and quiet at night and the room was really good for the price in fact I have stayed in many hotels costing very much more and Robertos was every bit as good

Miinukset: Nothing

Plussat: The property was very clean, the staff were extremely friendly and went over and above for us; especially Laura, who was always so helpful in finding us bus times and serving us drinks late at night etc. The room was cleaned every day, except Thursdays (cleaner’s day off). The hotel is literally right across the road from the beach and minutes away from all of the lovely restaurants that PN has to offer. The airport is 20 minutes drive away, but we chose to take the A11 bus from the airport, which took 40 minutes and cost just €5.50 per person! Magaluf is just a 5 minute drive away. The hotel bar serves alcoholic drinks and cocktails until late and also tea, coffee and soft drinks at a low cost. There is a taxi rank a two minute walk away. The rooms have balconies. Last but not least, it cost us £200 for 6 nights, which is amazing value for money!! Thank you very much Hostal Roberto - we will definitely be back!

Miinukset: If I was to change anything about the hotel, it would be the addition of tea and coffee making facilities in the rooms, as it is nice to make your own drinks in the morning before having to go down to reception. This really would just be an added bonus, and is by no means a real issue; as hot drinks are available at the bar and the staff are always happy to assist you.

Plussat: The location's great. Roberto helpful and infortative. Lovely clean apartments and value for money.

Miinukset: everything was great

Plussat: Incredibly noisy location. Needed to keep windows closed to sleep. Wanted to charge extra for use of air conditioner, which is really essential for such a noisy location

Miinukset: The older male manager was gruff and inhospitable. The younger woman was pleasant

Plussat: Clean golden sand beach across the street. Very clean private hostal. White soft towels changed every day. Big room with balcony. Convenient beds. Helpful staff. Check-out till 12:00 a.m.. Close to the bus stop. Aerobus A11 direct from airport to Palma Nova costs 5,50 EUR. Did not meet drunk people on the street. Great value for money. P.S. Hostal is not the same as hostel.

Miinukset: No schampoo or soap in the bathroom. Hair dryer on request only if available. Safebox and Aircondition only for rent. Guests can buy drinks in the bar of the hostal and nothing more. Night club across the street may seem to be noisy. Cleaning services on the sreet are very loud in early morning even on Sunday. If window is closed, the noise from street does not trouble so much.

Plussat: Breakfast was good and varied,

Plussat: Situation to the beach and views from the room. Receptionist was friendly. Towels were provided for the pool.

Miinukset: The breakfast wasn't very nice, tasteless and average. The rooms felt a bit dated.

Plussat: Seeing the best waiters, bartenders and a few new faces, just a pleasure to be here

Miinukset: When you return to the best hotel since 2007, they must be doing something right, can't recommend it as will difficult to get a booking

Plussat: The location was fantastic

Miinukset: Staff appeared unhappy, miserable at times.

Miinukset: Huoneen lattiat likaisia, mm. edellisten vierailijoiden hiuksia. Perjantaisin sänkyjä ei pedattu, siihen ei löytynyt selitystä? Huono puoli että allas alue ja VIP alue aukeaa 11 ja sulkeutuu noin 18. Esim. Me herätään 7 aamulla käydään lenkkeilemässä ja uimassa meressä, aamupalalla käytiin 8-9 välissä sitten olikin 2 tuntia turhaa odottelua! Ilta aurinko paistaa ihanasti VIP terassille mutta sieltä pitää poistua just siihen aikaa.. kummallista. Hyvä puoli että rantapyyhkeet saa käyttöön ilmaiseksi. Täyshoito ei kannata ei ole sen arvoinen.

Plussat: Eveythink

Miinukset: Nothink

Plussat: I loved the views and room very clean. Nice glass of fizz on arrival. Reception staff always helpful

Miinukset: Food was just ok. Suppose there is always something to eat for everyone but we only ate in there 2 evenings out of 7.

Plussat: The location right on the beach with a great view, a very good A/C, the cleanliness, the friendliness of the personnel, the parking for cars rented through the hotel, the proximity of activities, shops and restaurants.

Miinukset: The food lacked a bit of variety and the quality was so-so. The coffee is mediocre at best and the machines are not helping much. I was really missing a simple coffee machine in the room, my idea of a perfect stay in a hotel in being able to drink my first cup of joe on the balcony as soon as I get up, and the last think I want to do is having to get dressed to go down to the bar or restaurant to bring a cup back in my room for myself and my wife. Small coffee machines with a few filters, coffee doses and stirrers in each room would be a very small investment and would most certainly please many guests as I doubt to be the only one feeling this way.