Palma Nova hotellia

Plussat: Ihana hotelli aivan rannan vieressä. Meidät upgradattiin swim-up huoneeseen, josta pääsi suoraan uima-altaaseen. Loistava aamiaisbuffet. Erinomainen illallisbuffet myös. Palvelu todella ystävällistä. Kaikki oli uutta ja siistiä. Harvoin kaikki toimii näin hyvin kuin tässä hotellissa. Tulemme varmasti takaisin.

Miinukset: Uima-altaan vesi voisi olla vähän lämpimämpää.

Plussat: Visited many times fab location

Miinukset: Standards have slipped over the time since opening little touches like welcome drink, infused water at reception, fresh towels at night seem to have disappeared- infused water was replaced after another returning guest complained but whether it will remain is another question. Towels have seen better days both in room and Pool towels the one i was given on one day i would not have used on my Dogs it was tgreadbare and falling apart - whilst to many these are petty comments its these things that you remember!!!!! Get back to how you were Fergus Style!!!!

Plussat: Perfect location, easy to go for a swim in the sea, local bus stop to Palma right around the corner and a lot of shops and restaurants nearby, calm enough to have a good night sleep. Breakfast and dinner very delicious with good variety during the week. The staff was just amazing. I can truly recommend this hotel. It was big enough to offer services, but small enough to have a cosy atmosphere.

Plussat: Amazing place we had a room with roof terrace which had a hot tube and sun beds most beautiful sea view good location staff very friendly

Miinukset: Nothing major air-con wasnt the best

Plussat: We booked a sea view room with private terrace that has a jacuzzi and sun beds. It was the best choice we could make, we loved spending the time up there! Beautiful hotel, perfect location, modern and immaculately clean rooms! The hotel staff is so kind and helpful, they truly made our stay very pleasant, memorable and absolutely stress free. The bottle of champagne for our wedding anniversary was a great surprise! Thank you! We have to mention the fantastic breakfast and dinner buffet, the selection and quality is really amazing! The beach is just a few steps away, taxi stand is in front of the hotel, which is very convenient. We had a wonderful time!

Plussat: The distance to the beach is around 100 m, very conveniently located! The staff is excellent, especially reception team - always smiling, attentive, helpful, thank you for this high level of customer service! The buffet dinner as mentioned earlier is very nice, big choice for this price indeed. The breakfast is good as well. In our room the aircon was working very well and it was absolutely quiet, even with my sensitive sleep it didn't bother me. Just for the information, we ordered hotel transfer from the airport, the price was 53.5 for up to 4 people, then we took a taxi on the way back and the cost was 40 euro (it was tariff 4 in the early morning)

Plussat: Lovely hotel - clean and great location. The breakfast was superb! We will be back for sure.

Plussat: First of all it was easy to get to the hotel from the airport on the A11 bus just around the corner from the hotel. Friendly staff, beautiful premises from the lobby to the restaurant, bars, and the rooms. Great seaview balcony even though beach across the road. Wonderful breakfast buffet with fresh cooked eggs to order. Everything perfectly arranged for your holiday.

Miinukset: I did not think a 4 star hotel should charge 4 euros per day to use the room safe. Also 9 am was a little early for the hotel music to begin. I would have liked to have more quiet time, especially in the morning. Also I could not do my exercises, because the room was very compact. (Happy I was solo in a double room.)

Plussat: Super friendly personnel, very good breakfast, quiet yet central location...

Miinukset: Eco room a bit dark, only one window toward a back alley. Probably better to invest 30€ for a better room.

Plussat: Great location opposite the beach. Lovely roof terrace.

Miinukset: Very costly for a 4-star hotel and after booking in we were told that the room safe was 4 euros per day and 5 euros for the key. I asked if this was company policy and was told it was. Never have I had to pay for a secure safe in any hotel room. Disgraceful! The receptionist was very nice and most apologetic and was obviously embarrassed by such a policy, given that we were 235 Euros per night!

Plussat: Very clean, nice staff, near the beach , Great breakfast

Miinukset: Nothing

Plussat: Sea and Beach view! Hearing the waves .

Miinukset: No issues

Plussat: The view from our room was amazing. Access to beach across from promenade, no need to hire sun loungers at the beach. Location was perfect for eating out. Friendly people. Pure relaxation. Love it.

Plussat: Everything was great!

Miinukset: Better food quality at dinner and fresh vegetables at breakfast and juice of better quality would be appreciated.

Plussat: Runsas buffet-aamiainen, jossa tarjolla kaikki mahdollinen, mitä toivoa voi. Hotelli oli erittäin siisti ja huone erinomainen erikoisleveällä sängyllä. Erikoinen lasiseinäinensuihku keskellä huonetta. Spa oli mukava. Söimme usein illallisen ravintolan buffetissa, jossa erinomainen hinta-laatusuhde. Hotelli hiljainen, ei läpikulkuliikenettä. Suosittelen ehdottomasti.

Miinukset: Huoneemme ilmastoinnin säätö oli vaikea, minkä vuoksi ajoittain öisin piti laittaa parvekkeen ovea auki, kun ilmastointi puhalsi liian lämmintä ilmaa. Apu olisi varmaan löytynyt, jos olisi tullut pyydettyä apua...

Plussat: Near to Palma. Very child-friendly hotel with baby cot and chairs for baby. Amasing breakfast. Everything was good and personal very helpfull!

Plussat: Olen yhdeksättä kertaa tässä hotellissa, joten pidän kaikesta. Erikoismainintana erittäin hyvä aamiainen !!

Plussat: This hotel has a wonderful atmosphere with friendly and helpful staff. Situated in a quiet location with its own pool and beach.

Miinukset: Should have booked for a longer stay.

Plussat: The property itself is very well maintained and the staff where amazing and so helpful, the spa was a great addition to the holiday will be booking back up for next year.

Miinukset: I couldn’t fault this break away all the staff made this an amazing break.

Plussat: Food was amazing, great area and pool location, clean and comfortable, a little walk to the resort of palma nova but well worth it and great secluded cove on the coast, thoroughly enjoyed, would highly recommend

Plussat: Very good

Miinukset: Nothing

Plussat: Superb beds. Friendly and helpful staff.

Miinukset: Paper cups in the rooms. No instructions with the aircon.

Plussat: Wonderful hotel fantastic location loved the private beach not too busy in the pool which was ideal for our son. What a breakfast but the staff made the holiday could not do enough for you. A credit to your establishment.

Miinukset: Could have done with a fridge or cookinf facility instead of a mini bar

Plussat: Great place..... needed atm tan as I was performing at concert so only dropped I. For 3 nights..... last minute arranged..... we were able to absorb ourselves into this excellent facility very quickly.... such a friendly and easy place to be... the Love Music at night EMEA s very welcome..... I’m returning with 16 friends in Sept and look forward to it..

Miinukset: Hard to be negative..... I supposed if pushed I’d have liked an actual closed off bathroom as I was travelling with my 18yr daughter who prefers more privacy..... but really it doesn’t justify anything to complain about....

Plussat: Location

Plussat: Was very nice clean nice breakfast

Miinukset: Didn’t like that you couldn’t get a sun lounger in beach my husband had to lie on sand

Plussat: The view is amazing

Plussat: Very clean lovely views

Plussat: breakfast was very good , staff where on the ball .. Angie on the front desk was very helpful , helped us with our days out

Miinukset: balcony door to room 432 could do with being upgraded

Plussat: The deck in the deluxe apartment is amazing. Absolutely loved it.

Plussat: The roof terrace was lovely. It was lovely and quiet at night and other guests were respectful. Lovely views. Cleaners worked very hard.

Miinukset: On arriving the room given to us what not what we had reserved. We were given a small disabled room, with one bed. It was a little dirty and in need of tlc without the sofa bed as the photos of the room promised, detailed. The reception moved us after much argument to a room two floors up which was barely any better but did have two seats (however couldn’t be slept on) We were two ladies sharing and perhaps old fashioned but I prefer a separate bed so intended to sleep on the sofa bed while my friend had the bed. It was rather uncomfortable sleeping so close to someone that wasn’t my husband. 800 euro for a 4 night stay. I would not stay at this hotel again. It’s very over priced for what you get and is a long walk up a steep hill to get to local restaurants. The staff sighed and huffed when we explained that the apartment we expected what not what we were given.

Plussat: Aamiainen oli erittäin hyvä, samoin kuntosali & pyörävuokraamo ihan huippuja. Hotellissa loistava palvelu kaikenkaikkiaan.

Plussat: The roof terrace, the terrace of the room, the pool, the facilities, the room itself.

Miinukset: It was a bit far from Magaluf or the nicer beaches (like 20-30min by feet) and beach bars, if you wanted to go swimming, or on a beach where you can do jet ski or paragliding or other activities.

Plussat: The breakfast selection was wonderful - the omelette chef was great and always cheerful. The location of the hotel is perfect. We really enjoyed our family holiday - the snorkelling was wonderful - some great places to eat and drink along the beach in town too.

Miinukset: The hotel does not have enough sun umbrellas- while the public beach offers one parasol between 2 sun loungers, the hotel did not even have enough for 1 umbrella between 4. Ideally there should be enough parasols for 1 between 2 loungers. Guests were always having to search for umbrellas around the pool - it is important to offer your guests this facility, especially for families.

Plussat: Great view, lovely pool, clean and family-friendly facilities and kind staff. I’m especially satisfied with flexibility of staff. Our first room was on the ground floor (lobby is located on the 4th floor) whose view was not excellent even though it faced the sea, and we asked them to change our room. Unfortunately it was fully occupied the first three nights but on the forth day, they gave us a better room with a fabulous view. We had a great time.

Miinukset: The room on the first floor was a bit shabby. The 5th floor was much better

Plussat: Great location and apartment.

Miinukset: Very unfriendly staff all over the hotel.

Plussat: Aamupala on erinomainen. Huoneen rauhallisuus.

Miinukset: Hotellilla ei ollut rauhallista varjoisaa paikkaa miine mennä auringolta suojaan. Sängyt liian kovia. Petauspatja on liian ohut.

Plussat: Kiva lapsiperheille sopiva hotelli! Hyvät ruoat ja iltaohjelmaa.

Miinukset: Huoneessa hieman kylmä.

Plussat: Love staying in Zafiro Palmanova. From the staff to the hotel itself to the food. It’s all you could ever want for your well earned holiday

Miinukset: Outdoor Heated pool was colder than usual

Plussat: Excellent food and service in the restaurant Quality drinks for all inclusive

Miinukset: We were given an apartment with back of the hotel view,different from what we have seen on booking site,though i don t think it s the hotels fault,it s booking site fault as the photos uploaded were the same for all the apartments...sliding doors were not closing properly/no privacy...though hotel manager was nice and changed the apartment at no extra cost. Currency exchange was a totally ripp off,as the rate was1:1 euro to GBP...nearly ended up spending £300 more than the confirmed booking price

Plussat: The hotel is beautiful, multiple swimming pools to choose from, rooms were nice and clean. The hotel even has a well-equipped supermarket. Shows are organised perfectly, one can enjoy the shows while having a sweet cocktail. Restaurants are of a good level. The hotel staff is very friendly and helpful. We enjoyed our stay here and would definitely recommend this hotel.

Plussat: Sijainti lähellä merenrantaa, tilava perhehuone, lapsille omia altaita ja vesiliukumäkiä sekä leikkipaikka.

Miinukset: Palmanovan alue liian turistinen makuuni, hotellin sisäallas oli todella likainen ja surkeassa kunnossa. Sitä ei oltu ilmeisesti remontoitu muiden tilojen remontoinnin kanssa. Kuntosali oli vähän kummallinen sijainniltaan ja osa varusteista oli rikki.

Plussat: We were self catering with a 4 month old baby. There were no cereal bowls in the apartment. When I asked, I was told it policy that none of the rooms had cereal bowls. I was told I could ask for them from the restaurant or buy them. After being refused them by the restaurant manager, eventually the receptionist was able to get them for me. We paying 200 euro a night and I felt this was completely unacceptable. I specifically requested a non-ground floor apt when booking and we got a ground floor apt. In fairness, when I asked we got moved to another apt but it was a bad first impression. The only lift that worked to get to our initial apt did not work which meant I had to carry our bags up stairs. Not what you want after a long flight. I dont think you should have to pay for a travel cot or a safe given that the price per night is already very high. You would expect that for the price that it would be an electronic safe but old fashioned safe with key that you must carry around. We had requested before arriving that we wished to extend our stay by one night. For some bizarre reason they could not join up the bookings and they had to be treated separately. On the last day of our holiday our key cards were automatically disabled without notice. We were told this was because we had too separatr bookings. With a four month old baby trying to get into the apt I felt this was unacceptable. No real apology was given. Overall nice modern hotel but it is not in my opinion worth the price - the small things in particular let it down - washing liquid is not replaced you have to buy your own, cutlery or plates are not washed by cleaning staff - you do that yourself, no cereal bowls, not enough lifts.

Miinukset: Very modern facilities. Staff were very friendly. Location was very convenient.

Plussat: We loved everything especially kids club staff. Only thing was the water was freezing! Reception staff are amazing.

Miinukset: All season pool would be a bonus.

Plussat: Saimme erinomaisen huoneiston suoralla yhteydellä uima-altaaseen. Oma terassi oli aurinkoinen ja kivasti kalustettu. Hotellissa oli todella ystävällinen henkilökunta.

Miinukset: Huoneistossa oli joitakin puutteita. Mikro ei toiminut, toinen lukulamppu oli rikki ja jääkaapista puuttui ovihyllyjen kaiteet, joten tölkkejä tai pulloja ei voinut pitää pystyssä jääkaapissa. Uskon kuitenkin että jos olisin pyytänyt kaikki olisi laitettu kuntoon, mutta lyhyehkön oleskelumme vuoksi en viitsinyt ”valittaa”. Nämä olivat pikkuseikkoja!

Plussat: Excellent hotel could not fault it in any way the food was outstanding

Miinukset: Nothing

Plussat: Services overall, animation at the evening, many pools and big focus on kids with many activities and areas

Miinukset: Too much trash close to the sunbeams during the day , left by uneducated guest, who were drinking all day long without throwing their litter in the bin. So I would recommend to reinforce cleaning during the day to avoid to have under own eyes such a dirt,

Plussat: Food, restaurant, gardens and hotel staff high quality

Miinukset: Swim up rooms complete waste of money as temperature of water freezing. Children come out of main pool after minutes shivering. The renovation of the hotel is of a poor standard in certain areas of the hotel. The facilities in the gymnasium were extremely limited / poor quality.

Plussat: Everything and everyone were lovely. Second time we have stayed and coming back next year

Miinukset: Leaving

Plussat: Great location and staff are great

Plussat: It was spotlessly clean and the owner was very friendly and welcoming.

Miinukset: Nothing.

Plussat: Best hostal in Mallorca. Ihana isäntä, eikä vaadittu luottokortti maksuja tms. parvekkeelta näkee rannalle. Hostellin edestä menee bussi 15 minuutin välein palmaan ja vastakkaiseen suuntaan. Hiljainen vaikka alakerrassa baari.

Plussat: I liked the size of the room and the layout. The room itself was clean and the beds were comfy.

Miinukset: I didn't like how toiletries weren't provided. The room was nice but the blankets had some questionable stains on them. It was fine though since the under-sheets were clean.

Plussat: The staff were so friendly, the rooms were spacious and clean, access to drinks from the bar with comfortable seating. Great value for money in

Miinukset: Absolutely nothing I did not like. It was just a little noisy from near by bars till early hours of the morning

Plussat: I have known Robertos for at least 25 years visiting with my family, friends and boyfriend. The staff are all family members who care for your needs and happiness. Fantastic value and fantastic overall I recommend highly.

Miinukset: Nothing

Plussat: The fact it is a small family run hotel, makes it extra friendly. The owners will do anything to help

Plussat: Lovely owners younger daughter was very welcoming and nice so was the older one and robertos very lovely people

Miinukset: Could have had cleaner towels but nothing else to be honest

Plussat: great time as the place was lovely with great staff. Roberto and the family are great.

Plussat: Location is perfect, 100m from the beach, the room is big and has a little fridge, the public parking is near.

Miinukset: You need to pay extra for air conditioning No elevator

Plussat: The place has a lovely feel to it. You can sit in the bar area which is covered with lovely flowers and nice relaxing chairs and nice music and even play pool. The rooms are immaculate and, yes, basic, but we didn't go on holiday to watch TV. The bathroom was airy and spacious. We stayed in room 3, second floor on a corner. The weather was rather hot so we spend the whole week on the beach. The staff are superb, Roberto has charisma and the 2 ladies are so polite and always happy (i am sorry i never asked their names). Even the cleaner has manners and our room was tidied every day except thursdays. So happy with our stay, so local to everywhere ie bus stop, magaluf, beach and shops. Wow give it a go. Its fab.

Miinukset: There was nothing we did not like. Some reviews say that the local night club was noisy but we did not get disturbed at all. I would definitely be coming back to Hostal Roberto.

Plussat: The swimming pool and kids facility

Miinukset: The beds in the room wear not confutable and to small I think there all guest beds not normal beds . They should been kind size I think !

Plussat: Everything

Miinukset: Nothing

Plussat: Great location, lovely staff, very clean and food excellent

Plussat: Great selection for Breakfast, dining area was large, clean,and staff most helpful!!

Miinukset: Absolutely no complaints!!

Plussat: THE GARDEN AREA NEAR THE POOL. NICE SHOWER ROOM FREE TO USE AS WE WERE FLYING IN THE EVENING.

Miinukset: ONLY ONE SMALL LIFT SO TOOK AGES AT TIMES?

Plussat: Beautiful grounds and interior and brilliant balcony space

Plussat: Excellent hotel. All the staff were very helpful & friendly. Very good quality of food at breakfast & dinner. Ideal location. Just 5 minute walk to the beach & bars & restaurants. Would definitely recommend it for an enjoyable stay.

Miinukset: We would have liked a bigger balcony & bathroom. The bathroom sink was tiny!! We were on a 4 night stay so it wasn't worth upgrading for such a short time.

Plussat: Location,helpful staff

Plussat: Very wide range of delicious food, nice and helpful stuff, comfortable room.

Plussat: sijainti erittäin hyvä!

Plussat: Beautiful hotel

Miinukset: Lack of a gym facility

Plussat: Very professional service

Miinukset: Nothing

Plussat: Lovely location, very clean, staff very friendly

Miinukset: Our room needed more mirrors, none in the bedroom to do hair/make up or to check what one looked like before going out

Plussat: Views location.

Miinukset: Room dirty, inside wardrobes, dirty fridge, dirty skirting boards.expect better standards for the price, would rate cleanliness as a 2 star. Food limited and uninteresting.

Plussat: Location is perfect. Seaview is great. Frontdesk staffs are very helpful, also very patient when I had problem with payment. Buffet in the restaurant is awesome.

Miinukset: 1. The 2 seaview rooms I have stayed, either above ventilation room or above bar. Both of them are noisy even with door tightly closed. 2. Restaurant charges 4 euro per person for "all inclusive" plan, which means one can drink all kinds of alcoholic or soft drinks unlimited. This makes sense. What does not make sense is, if one do not pay for "all inclusive", you do not get ANY drink, not even water, even if one has already paid for all meals. That sounds a bit ridiculous to me. 3. It could be even better if there are more free parking place in / around the hotel.

Plussat: Location and cleanliness of the hotel and rooms and the maid staff were very polite each morning.

Miinukset: We were half board and a lot of the other guests were all inclusive and we got treated very different, we were told we were not allowed certain things, even know we offered to pay for them and we were given the cheap alcohol. even know we were paying, whereas the all inclusive guests received the branded spirits and when entering for dinner we got told we had to pay for our drinks and even a glass of water we had to pay for. When we arrived they put us in a room we didn’t book and then we missed breakfast the next day as we were moving rooms and they did not offer us an alternative and the breakfast was nice on the mornings we had it but the dinner was very bland and just didn’t seem to have much Taste to anything and I become quite unwell with my stomach and so we flew home 2 days early, as I just couldn’t enjoy the holiday.

Plussat: Perfect location - at the end of the beach. Facilities were great & the choice of food in the buffet was fab.

Plussat: Huippu aamiainen

Miinukset: TVssä huono kuva, ja PS4, playstation luvattiin esitteessä, mutta ei toiminut

Plussat: Location food staff.....essentially everything

Miinukset: Elevators were too small and room fridge was not cold enough

Plussat: Just wow fantastic hotel

Plussat: Erinomainen ruoka. Ystävällinen palvelu. Hyvä sijainti ja kauniit näkymät parvekkeelta. Kaunis ympäristö joka pidettiin siistinä.. Yöelämä sopivan vilkasta, mutta ei häiritsevää. Hyvät kulkuyhteydet Palmaan ja lentokentälle.

Plussat: close to the beach, excellent food good services and friendly staff excellent for families with children

Miinukset: nothing

Plussat: Great location,2 mins from the beach,food was fab,plenty choice and catered for everyone,staff were lovely,can't fault the place,had a great holiday there

Plussat: every thing

Miinukset: nothing

Plussat: Hotel was very clean and beds were nice

Miinukset: Didn’t find the hotel staff on reception very helpful and a little rude at times. When being told we could have a late check out and to confirm the morning of check out we were then told that this was no longer possible. Although the rooms are comfy they are very small and walls are extremely thin, very noisy.

Plussat: Food selection was very good especially the salads and fruit. Hot food was questionable? Hotel rooms were kept super clean - every day a good cleaning. There was water and apples in the reception area which I liked.

Miinukset: But my main complaint was that the staff made a point of making us feel different. We were asked for our wristbands. We didn't have one. We weren't told that we weren't allowed to have a drink of water with our main meal. It seems this hotel is block-booked for full board so they're not used to half board. We had booked half-board and the manager Ramon informed us that we were not allowed to take a drink of water with our dinner which I thought was over the top. He then instructed the waitresses to take our glasses from the table so that we couldn't use the water dispenser. We were informed we would have to buy water. For environmental reasons I think there should be a water fountain available for eating. There was water and apples in the reception area which I liked. I refuse to buy bottled water. Water should always be part of the deal in my view. The reception staff were not able to tell me how to get to their hotel by public transport. I had to find it out myself even though I had made 2 requests. Not everybody wants to take a taxi that costs 45-50 Euro. Again environmental issues as well as cost! We were on the 7th floor over quite a noisy road and there was blue plexiglass on the balcony which we hated. It hurt our eyes. The lighting over the beds was not great either. So book a pool view room if you can - it doesn't have the blue balconies and it's quieter. There are only 2 lifts (small taking up to 4 persons) so it can be slow!

Plussat: Plenty of choice at meal times, staff were very friendly and helpful. Hotel was very clean.

Miinukset: Food could of been warmer Pool bar was closed as it was the last weekend of the season which gave us only the three meals a day option although we were all inclusive so food and snack should of been available through out the day, but it was fine for us.

Plussat: Everything service cleanliness

Miinukset: Nothing

Plussat: Sea view room was fantastic . Food was very good . Great location and all staff were excellent

Miinukset: Not many lifts but not really an issue for me. May affect older guests in busy periods

Plussat: I only stayed for a night because I was going for a night out with friends I met over there, The rooms where very clean and bright, love the big mirror

Miinukset: No indoor pool :(

Plussat: Once we discovered a back access gate led straight to the beach, we were in heaven!

Miinukset: It would've been helpful if the receptionist had given us more information on arrival.

Plussat: Very comfortable room which was spacious and modern. Balcony was big. Regular cleaning kept apartment clean. Very comfortable bed too.

Miinukset: Difficult to get a sun lounger in main pool. In the annex pool, there could have been more umbrellas.

Plussat: - Staff was friendly and helpful. - Location in Palmanova was close to everything: beach, bus stops, restaurants. - Breakfast was fantastic.

Miinukset: - Snack bar food and drinks quality should be improved. - there were ants in the bathroom lavatory. - hair dryer very old and weak.

Plussat: Amazing sun terrace with sun beds set in the pools !

Plussat: The location is great - right in front of the beach and bus stop. Staff at the reception is very helpful, if we were not able to switch the room, our short vacation would be completely destroyed. The whole hotel area is very clean and full of light which makes you feel very relaxed

Miinukset: The price is too high for that quality. We paid quite a lot to receive small room on the 3d floor without separate bathroom which just killed my mood immediately. You had to wash hands just in front of the bed and the toilet didn't have any door, just glass "door" from the shower could help a bit which was just horrible. The view was to the next block and the road which made our first morning in the hotel very noisy. Thanks to the staff on the reception we managed to change the room on the next day and the room we received was much better. Breakfast was just tasteless, a lot of food which is not tasty, you eat it to fill the stomach, but I have a feeling it is in most Spanish hotels. Not enough sun beds by the swimming pools, you have to wake up early in the morning and book sun bed by leaving the towels there, which is not the part of my vacation plans, so we never used the outdoor pools. The housekeeping ladies were entering our room at 9 am daily, and we were tired of the feeling that there is no privacy in the morning.

Plussat: Thought the location of this hotel was perfect, right in the centre of a busy resort surrounded by plenty of bars and restaurants etc, also dead opposite a beautiful beach, yet slightly set back so very peacefull with no noises disturbances at night. Beautiful spacious rooms and plenty of sunbeds available.

Miinukset: Evening buffet slightly limited in choice, but understandable as a majority of the guests were only bed and breakfast.

Plussat: Aamupala ja illallinen olivat loistavia. Henkilökunta ystävällistä ja avualiasta. Pirjolle ja Erikille suuret kiitokset

Miinukset: Illalliselle oli vaatimuksena kauluspaita/pikee paita ja shortsit ok(bookingin sivuilla sanottiin et vaatimuksena olis suorat housut,mutta ei pitäny paikkaansa)ja ei flip floppeja. Hyvä vastimus sinänsä,mutta voisi myös silloin laittaa valkoiset pöytäliinat ja että vaatimus pitäisi koskea kaikkia asiakkaita.

Plussat: Clean, well appointed.

Miinukset: No mini bar or water in room, night staff not helpful in getting a drink after bar was closed even though they had access to liquor for sale. Only wanted two miniatures and a soda, not a party.

Plussat: Very clean, good facilities, nice breakfast

Miinukset: N/a

Plussat: Excellent staff, good room size and breakfast was great

Miinukset: Evening meals were lacking in variety and people were reserving sun beds when asked not to do so. No ice facilities for the room

Plussat: Aamupala ja illallinen olivat tosi hyvää. Henkiläkunta ystävällistä ja avuliaita. Yleiset tilat siistejä.

Miinukset: Ilmainen kylpylä oli kiva juttu, mutta kylpylän puolella saisi olla normaali suihku. Saunatilan lattia oli epäsiisti. Suihkutila löytyi kyllä wc tilojen yhteydessä, mutta suihkusta tuli kylmää vettä. Meillä oli tosi kiva huone merinäköalalla, mutta huoneen suihkussa sama ongelma.

Plussat: Good points Food very good. Location spot on. Plenty sun beds. Staff very attentive. We went half board breakfast 9-10 very good food and juice selection. Food at dinner was lovely with a good variety. Bad point no free drinks for dinner even water you have to pay for. We paid extra for a sea view room. We could only see the sea if we went onto the right hand side of the balcony. Also we had a problem with a very bad smell coming from the bathroom from the drains

Miinukset: “”

Miinukset: Nothing

Plussat: Clean and functional in a handy location for beach, shops and bars/restaurants.

Miinukset: Very basic. Could do with an update.

Plussat: siisti, varustettu, hyvällä paikalla, mukavat sängyt, supermarket lähellä, rannalle 7 min.kävelymatka

Miinukset: haisi kosteudelle ja homeelle eteisessa

Plussat: It was great location only few minutes to the beach,restaurants,bus stops,shops. In the apartment you will find everything you need for your stay. I would definitely stay in this apatrment next time.

Plussat: Location. Very quiet

Miinukset: Very musty smell when we arrived, maybe the apartment hadn't been in use for quite some time...Wifi very slow or didn't work at all

Plussat: Everything you need for a relaxing holiday. The room are spotless and the facilities are excellent. I've been going for a few years with family and friends and will continue to stay there. Absolutely no complaints

Plussat: The shower but would be better with glass screen rather than a curtain. It was good that there was a coffee pot to make fresh coffee. The towels were changed regularly and beds made up

Miinukset: The view from the apartment was disappointing and the balcony railings were rusting. Not sure how safe they were

Plussat: Having stayed before we knew it would meet our needs.. a bit livelier than our previous visit but it wasn’t an issue for us.

Miinukset: Smoking on balconies

Plussat: Loma oli ei turistiaikana, jolloin ei aamiaspalvelua ollut käytössä. Tämä ei haitannut, sillä lähistöllä olevan Lidlin antimien kera pystyi keittiössä taikomaan herkullisia aamiaisia. Yllätti, että huoneistossa oli terassia (makuuhuoneesta sekä olohuoneesta omat terassit). Tämä oli loistava bonus. Sijainti oli vallan mainio, Palmanovan yöelämään kävelymatka, mutta ei häiritsevää baarimelua huoneiston lähellä. Suosittelen lämpimästi. Hotellissa ei ole hissiä, joten huonojalkaisille yläkertaan kiipeäminen voi olla hankalaa. Tulimme yöllä, jolloin sain koodin sisäänpääsyyn hotelliin sähköpostiini ja huone oli avoinna, avaimet keittiössä Loistavaa palvelua siis saapumisessa. :)

Plussat: I liked the location, it was really close to the beach. Price was quite good according to the location. Cleaning was happened on every second day of the appartement. Reception lady was quite nice but not too competent

Miinukset: Equipment was really poor : no wine or beer opener, not enough dishes in the kitchen, toilet was really dirty and flush didn't work quite well. Neighbourhood was quite noisy on certain nights. There is a kindergarden exactly next to the hotel: it is very-very noisy in the morning because little childrens are constantly screaming...

Plussat: welcomed we have been here many tines and will continue to return back to these apartments

Miinukset: nothing

Plussat: siisti rauhallinen paikka

Miinukset: varmaan vaan miun huonoa tuuria ku aina saa asunnon talon varjoisalta puolen vaikka auronkon puolla tilaa...

Plussat: The people on reception could not be more helpful

Plussat: It was very nice

Miinukset: The main door entrance sliding doors had big crack in the glass, they had no beach access, so we had to walk every day with the kids to the beach

Plussat: Beautiful location, style, materials and look. The buffet restaurant was so incredible with a great variation of food. Love how the hotel managed to give a pure feel of relaxation. The staff very nice.

Miinukset: The ocean access was as direct as one could wish for. And the path to the ocean was created but unfortunately the ladder and final step that will give you access was not fixed and available. Once you jumped in you could not get up as the ladder was not fixed. That was a huge downside as you as a guest would like to enjoy the ocean as well Being swimming, snorkling etc.

Plussat: Amazing views, very friendly and helpful staff, room was great and bed was very comfortable, air conditioning was great given the weather be really warm.

Plussat: Staff were super friendly. Especially two guys on reception. Juanma and Pere. Mari in the dining room was also extremely friendly. Food was good Very clean Beautiful views Great ambience

Miinukset: Restaurant shuts early Expensive drinks from mini bar No free water Waited two nights to get an extra pillow for my child. Check in time is too late. Cleaning girl needs a few friendly lessons.

Plussat: The buffet breakfast had a great choice of anything that you could have asked for and the staff were efficient and helpful. All the staff in general were very helpful and offered advise on the local area.

Miinukset: The air conditioning in the room could have given the option to be set slightly cooler however it was particularly hot when we were there. The toiletries in the room were not always replaced but again this was a minor inconvenience.

Plussat: The location. Views were amazing. Room spacious. We got a sea view. It's worth to pay extra for the view. Food was good. If really I loved everything.

Miinukset: Room key stopped working a few times. A little bit annoying to go back to reception to get new one. But it's not a big deal.

Plussat: The sun pool!

Miinukset: The pina colada didn’t taste of anything!

Plussat: Swimming pool was nice, food was excellent, staff was great.

Miinukset: The housekeeping was a bit poor, the cleaners forgot to top up the shower gel and the coffee.

Plussat: the hotel reception were very kind and helpful. the interior and the rooms of the hotel were superb. the breakfast and dinner buffet had a wide variety of things to choose from. the views from the room and hotel are breathtaking. their pools are the best in spain i would say.

Miinukset: the pool area didnt have any music or a dj and the road leading to the beach and the strip is energy consuming

Plussat: The breakfast, the full sea view, the staff, the food in the bow restaurant, the spacious swimming pool.

Miinukset: The room has the bathroom and bedroom and everything in connection without a partition which was is not very classy as we smelled the sewage inside the bedroom. Also there is no room service.

Plussat: All staff members were great, free parking outside hotel, bar food & Res food were great, good value for money, very clean for 3* hotel. The view from our room was unbelievable, outstanding view!! I will defo go again.

Miinukset: I can't think of any! it was too quite (it was end of October) Most business in the area were closed.

Plussat: quiet location, but close to all amenities in palma nova and magalluf. stunning views, Easy parking

Plussat: Our seaview was the best one that we'd have ever. The location of the Hotel is excellent. Magaluf beach wonderful and Palma Nova - good. Would like to say thank you to Leo Roffé and the Reception guys, very helpfull and nice. We rent a car but because of the view of the hotel and the close beaches Magaluf and Palma Nova we decided to stay around and was great.

Plussat: The view is great

Miinukset: My bedding and towels were never changed, my room was never cleaned , Had to beg the cleaners for a toilet roll, after l ran out.

Plussat: The view is stuning.

Miinukset: The location is on a very steep hill not suiyable for everyone.

Plussat: Hotellista on erinomaiset merinäkymät ja sijainti on kohtalainen, joskin hotellille johtaa erittäin jyrkkä mäki.

Miinukset: Hotelli ei voi suositella perheille tai vanhemmille, koska valtaosa vieraista on nuoria juhlijoita ja meno hotellilla on varsin vauhdikas ja erittäin äänekäs. Huoneissa ei voi säilyttää arvoesineitä, koska ovien lukot eivät aina toimi.

Plussat: the location was o.k being in between the 2 resorts and the lovely views over the sea.

Miinukset: we had a member of staff on cleaning day search our room break into my suitcase to look for money lucky we had a safe box and a bit noisy in the early hours.

Plussat: Views are the main positive of the hotel. Most of the rooms have sea and pool view. Swimming pool lovely. Clear and clean water; pool was cleaned every morning! Lots of space around the pool therefore no problems with sunbeds at all. Hotel is on the hill but it's not bad at all; it's worth it. It is quite a walk to the beach though. If you turn left right from the hotel, in 10 mins you'll reach Magaluff beach; turn right from hotel and in 10 min you'll be on Palmanova beach which is much cleaner than Magaluff. Palmanova is much more child friendly and more 'international' whereas Magaluff is defo louder, dirtier and full of Britons. Rooms in hotel 'cleaned' everyday but your sheets and towels are changed every 3 days.

Miinukset: Hotel is bit noisy but bearable. We stayed on top floor where noise wasn't that bad as most 'loud' people were located in studios which are on the lower floor. You can always ask to change your room though. Top floors recommended if you are with a family. Music from the pool was nice and not too loud. Hotel is aged and it is visible but the views will make up for it!!! Car rental recommended as bus stops are about 20min walk. Also very cheap supermarket 'Eroski' in Palmanova is a ' 5Euro away' with a taxi but is worth as local markets are quite expensive. Hotel car rental avarage price. Beds not too comfy. Magaluf 'Aqualand' is shut in 2010 so go for Western Park or drive to S'Arenal although 24Euro fee is not worth.

Plussat: Sijainti hyvä, 'rauhallisella' seudulla, ihan mukava huone ja näkymät, henkilökunta auttavaista tyyppiä.

Miinukset: aamuyöstä/aamusta useimmin herättiin kamalaan meteliin mitä brittiläiset nuoret pitivät, en tiedä oliko se hotellissa vai hotellin ulkopuolella, mutta kuitenkin. Hotellin vesi oli rikki just meidän kerroksessa niin siinä kesti ehkä vähän liian kauan aikaa ennenkuin vika saatiin korjattua. siivoojat myös tulivat ehkä liian aikasin siivoamaan huonetta.

Plussat: Tosi kiva allasalue ja henkilökunta mukava

Miinukset: Siivousta ois joinaki päivinä voinu hieman parantaa, mutta muuten sekin toimi aivan tarpeeksi hyvin :)

Plussat: its location to the beach and bars and clubs and it was very clean and tidy

Miinukset:

Plussat: good location, excellent size pool area,

Miinukset: is a little tired, could do with a a make over, but if you get at the right price, a lovely hotel

Plussat: Extra friendly staff, Late breakfast served Good location

Miinukset: Fridge wasn’t very cold Shower was a light drizzle

Plussat: Good breakfast, friendly personel, clean & nice room.

Miinukset: Uncomfortable beds

Plussat: Sijainti hyvä. Lähellä Lidl, ranta ja bussipysäkki, josta hyvät yhteydet lentokentälle ja muualle. Edullinen aamupala. Ystävällinen henkilökunta. Siistit huoneet, hyvä ylläpitosiivous.

Miinukset: Parvekkeelta näkymä parkkipaikalle. Hyvin pieni uima-allas.

Plussat: Fabulous little hotel Immaculately clean, staff very friendly can't do enough for you

Miinukset: Nothing

Plussat: Just returned from the vacation at the Gil hotel, the hotel with budget rooms. Gabarda has premium rooms. The location is good, close to the beach, bus station, Lidl (5 min), Aldi (10 min) and Mercadona (10 min). Gil's room is small, clean and very basic, it has air conditioning, a small fridge and balcony. There are towels and mini shower gel available. And that's all.

Miinukset: There is not even a toothbrush holder. The walls are so thin that you hear absolutely everything not only from the rooms near you but from the most distant ones. Is wasn't hot water every night, probably when the consumption was higher the system did not cope. Also, there is no hair dryer, it can be rented for 10 euros / 7 days. The room is not suitable for 2 persons, is very small.

Plussat: Great location, Free air-con was a savour. Staff were very pleasant!

Plussat: Hotel in a very good, quiet localization. Close to the beach, restaurants, supermarkets and bus stops. Room was clean. A big plus for the fridge in the room. Staff was helpful and friendly.

Plussat: We can’t thank both Adele and Tanya enough They were simply perfect and created a wonderful experience for my wife and me

Miinukset: Nothing It was all perfect

Plussat: The breakfast was excellent and could not fault the staff.

Miinukset: There was nothing to dislike.

Plussat: Henkilökunta oli uskomattoman ystävällistä! Apua sai aivan kaikkeen. Huone oli siisti ja sijainti hyvä.

Miinukset: Hotellissa oli pääsääntöisesti brittejä, jotka olivat suhteellisen äänekkäitä.

Plussat: A very basic hotel but we knew that having stayed before but it offers great value for money, its very clean, in a good location, very friendly and helpful staff with a great little bar and reception area.

Miinukset: Nothing we cant really fault it for the money paid.

Plussat: Ewerything was great!

Plussat: Hotelli oli siisti, henkilökunta ystävällistä, näköala parvekkeelta huikea. Hotellin sijainti erittäin hyvä, aivan rannalla ja pienen bussimatkan päässä Palmasta. Parkkitilaa näytti pihalla olevan, vaikkemme autoa nyt vuokranneetkaan.

Plussat: Great location, right by the beach, clean.

Miinukset: We paid for half Board couldn’t have a drink at breakfast or at dinner, even though we paid for half board with our package, staff wasn’t very polite didn’t tell us what was included in our package or any info at all, no complimentary water on the tables so people with half board was left to have a dinner without any drink.

Plussat: The beds and pillows were so comfy. The staff were friendly and rooms spotless

Miinukset: Weather haha

Plussat: Traveled alone to visit family staying elsewhere in Palma Nova and not once did I feel conspicuous by being on my own in the dining room or by the pool. This is an excellent, friendly hotel that definitely exceeded my expectations. Location is fabulous ... slap bang in the middle of two amazing beaches. The view from the pool and upper solarium deck are just perfect. Can't wait to visit again ... might even take my other half next time!! ;)

Miinukset: Arrived off an early flight and got to hotel at 10.30am. Was told the room would be ready between 12 and 2pm. Dozens of us had to wait until 4pm before we got access to our rooms, so really a whole day was wasted! It would be good if there was a system in place to clean the rooms first that had people waiting to check in to them. But on checking the room I had been allocated (several times between 12 and 4pm) it just appears to be a 'start at one end/finish at the other' cleaning policy. If you're arriving early, perhaps pack a separate 'poolside' bag on the top of your case.

Plussat: The location of the hotel and the facilities were super. Food choices and variety excellent. Cleanliness was very high!

Miinukset: Unfortunately I felt like the reception and dinning room staff did not go above and beyond in there efforts. There was at no point any rudeness, however I feel that they definitely could have been friendlier and definitely more professional, in there approach to the guests! Disappointing....to the point that we actually took ourselves out of the hotel for our evening meal and entertainment!!

Plussat: It was amazing views, rooms and everything in general !

Miinukset: We were refused to have water at the buffet saying it was extra charged although we had bed breakfast and dinner so anyone would think you WILL be able to have some WATER. We were highly disappointed with that and rudely treated by having our glasses with water forefully taken from us. Another thing was that with the photos advertised they showed the roof pool and sunbeds and we were not allowed to go there as there was apparently an extra charge to be able to but from the photos we booked the hotel due to the fact we could go to all those places around the hotel so I wasn't quite so pleased with that either.

Plussat: The location of the hotel was great. The pool and facilities were nice. (However you have to pay extra to use the rooftop pool) The views were beautiful.

Miinukset: The hotel staff were rude and not very helpful . The hotel food was not 4* there was not much choice. It was similar food every day. The plates and cutlery hadn't been cleaned very well. The staff in the dinning room were very slow at clearing tables and every day we struggled to find a table to sit at that didnt have dirty dishes on it. The rooms and balconies were very small. The entertainment was poor.

Plussat: The meals were delicious, the staff and the facilities. Perfect for families.

Miinukset: It's unbelievable the noise people make at 3.am in the building. It's not the fault of the hotel but even though very annoying. A little notice should be left on the stairs so that people don't make noise up 11.00 p.m.

Plussat: Very Nice hotel. Relaxing. Air concidition in apartment super. Personnel very Nice, smiling and always Helsingør you our Winther even small "things and questions" with a problemsolving attitude and smile. You can Wall just around the Connery and you are on the Beach. We reccommend this hotel, try it.

Miinukset: Only very small things. We Are very satisfied with our visit and experience at this hotel.

Plussat: Ystävällinen henkilökunta, loistava hotelli lapsiperheille.

Miinukset: Uima-altaassa sai olla vain klo 18 asti

Plussat: Wonderful place staff are very friendly great for families.

Miinukset: Nothing to dislike

Plussat: The staff are very friendly it was clean and in a good location

Miinukset: Na

Plussat: Everything else

Miinukset: Entertainment in day

Plussat: Own pool. Entertainments and show programs for children.

Plussat: pool great , pool side bar and food cafe , relaxed atmoistphere, very friendly staff and very helpful. Staff have a good sense of fun and moral. Good location to get about to the beach and shops. Parking niot a problem around the site.

Miinukset: Music by the pool could how been a little quieter.

Plussat: Good location, a lot of free parking. Swimming pool is good.

Miinukset: The room could be cleaner. There are some ants in the kitchen table.

Plussat: The hotel was central and very clean with the apartment being regularly cleaned

Miinukset: We had an apartment and we counted 48 steps we had to climb. No lifts pushchair and disabled people would struggle here

Plussat: Warm pool quite deep in some areas.

Miinukset: No lifts at the hotel. Food reasonable no drinks included in half board not even water available.

Plussat: Aamupala ihan kohtalainen, illallisessa parantamista, pulihoidossa viikossa ehti kyllästyä tarjontaan.

Miinukset: Musiikki soi liian lujalla ja liian myöhään. Henkilökunta hieman nyrpeähköä.

Miinukset: Huono palvelu ja töykeä check-in neiti. Ei olisi halunnut meitä vain yhdeksi yöksi ja muistutti tästä myös aina kuittailulla kun nähtiin :)

Plussat: Monipuolinen aamupala, merinäköala ja siisti kylppäri.

Miinukset: Siivous surkeaa ja äänieristys olematon.

Plussat: The staff were very helpful and friendly. Activities were good.

Miinukset: Pool was totally inadequate for the number of guests in the hotel.

Plussat: Staff were lovely hotel was lovely great for kids & the food was good too I'm not a fan of buffet hotel food but as far as those go it was actually good.

Plussat: The food was substandard for the area. Dirty dishes were left in the hallway by our room for 7 days and are still there. The staff was very helpful. The rooms were average. Small Flat Screen TV. The view from our room was fantastic.

Miinukset: I didn’t like the arm band separation of guest treatment. The room air conditioning was substandard.

Plussat: Lovely hotel and very helpful staff.. Great position. And very welcoming air conditioning.. See you again..

Plussat: Had a very comfortable fun stay. The entertainment was superb and the food was excellent, great selection

Plussat: The view was awesome. We had a beautiful room with a separate corner for the children and a nice modern bathroom.

Plussat: Excellent location amazing view good value for money friendly kind helpful staff ... loved my stay here

Miinukset: The hill to get back after you’ve been out ..but that’s how you get the amazing view to admire

Plussat: Lovely big rooms. Nicely furnished. Fantastic views from hotel pool.

Plussat: Breakfast was excellent location good

Miinukset: Its great if you like loads of kids or have your own but if you are looking for peace and quiet this isn't the place to go

Plussat: Rooms were great, very modern. Beautiful view.

Miinukset: Pool was hurrendous, felt like we were at butlins for the week, it was dirty and they wouldn’t let us put up the umbrellas there, so had no form of shade all day, I had a 13 week old baby with us who needed to be in the shade. We had 2 small children and could never get in the lift as they were always being used by cleaning staff, should have service lifts. The bar upstairs never had any drinks in there because the man refused to go downstairs to pick up some more wine. The hotel is right on the end of Magaluf, not how it was advertised. There were large groups of youngsters acting like hooligans in the pool with no consideration for small children. Staff were non existent and extremely unhelpful. Twice out of our 4 nights stay we didn’t have our room clean and no fresh clean towel provided for us. Wouldn’t recommend this hotel.