Four Seasons Hotel Cairo at First Residence

Everything spicily your privacy is well respected

None

The facilities were clean and comfortable. Although we had requested a non-smoking room, we were initially put into a room on a smoking floor which, to be frank, smelled awful. However, guest services resolved this immediately by putting us into a non-smoking room and even threw in an upgrade to a suite, which was excellent. Didn't dine at the hotel's restaurants - too busy sampling other eateries along the river , especially the fabulous little seafood restaurant close by on Nile Street.

After a day touring the sights of Cairo/Alexandria, I would have liked to have had a bit of a swim. However, this was the first time we have stayed in a hotel where the swimming pool effectively closes at 6.00 pm and becomes the centre of what is essentially a restaurant/bar/food-court. Very nice for the diners and shisha smokers - not so good for guests who want to swim in the evening. I found out later that the sister Four Seasons hotel is the same. It would have been nice if this was clear in the hotel's advertising. The hotel also suffers from a lack of a five star reception lobby - it is rather small for the size of the hotel. However, I guess that the lobby and the swimming pool usage will not change, because of (a) physical limitations and (b) accepted practice. One thing the hotel could usefully change, however, is to put some information leaflets into the rooms - there was a noticeable lack of information which meant that I had to telephone reception when I wanted to know, for example, the timings of the swimming pool or breakfast.