Top-notch customer service. Attentive, friendly staff, and amazing location on the Nile
As nice as the facility is, you can see that it’s in need of a facelift. Fixtures, furniture, paint, etc could be updated. Plus stains on carpet, walls, and furniture
Good to stay at
The location and view are great. The value of money is good compard to the stay.
The hotel seems too old which requires renovation. The recieption staffs are little slow. There are no a lot of services available at the hotel.
They charged me for the booking then they cancled
Nothing just the view I had to book and pay again
Food staff service room
Beautiful view, located on the banks of the Nile.
Staff was not interested overall. No alcohol served in the entire hotel. I was told to "go down to that Four Seasons". Our flight did not leave until later in the day after we checked out...was told we could not use the wireless internet since we were not active guests.
Staf very very very bad , price more than i booking
good location and breakfast
Dissapointment wellcoming of reception staff, I made my reservation on kayak website for 2 person with breakfast forUS$ 100 per night, but the hotel asked me to pay 112 mor for each night.. how it comes? the reason that iam not United state citizin. I gave hime two options to solve the issue, the first to cancell my reservation so i can return back my mony from kayak. and secound to contact agent and inform them about this problem but his response was absoulutly negative. He asked me to pay and irefused to pay one cent more. I call the agent from my pocket and wait more than one houre till confirmation comes from agent. My openion if the reservation agent has made a mistake, the hotel should contact them and solve the problem not me. Overall it is very clear that this huge two tower hotel is not well operated, one of those two building is not used long time and the other is 20% occupied.
Grand Nile Tower sijaitsee keskustassa, ja Egyptiläinen museo ja Kairon amerikkalainen yliopisto 10 minuutin ajomatkan päässä. Käytössäsi on business center, limusiini- / town car -palvelu ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 2700 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu rajoitettu pysäköinti.
Perustuu 7 456 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.