Xinghe Business Hotel (railway Station & Yuexiu Park Branch)

Wifi was good.

The staff were extremely unprofessional. We came in late after midnight and spent 40 min at the check in desk till 1:30 am. The rooms smelled like mould and rotten rag and felt wet, even the bedsheets. Shower was blocked so the water was not going down and created a pond of water in the bathroom. Overall bad experience.

The female manager at the counter was very unfriendly/rude. The staffs and manager could not speak English; very disappointed as I found out this location is catered to people that come here to do business. Hotel had only one elevator. Next room to us seems to be smoking all night and the cigarette smell seep into our room and triggered my allergy and affected my breathing which I was not able to sleep. Thin walls between the rooms. The room is really small; lack of space for luggages. Cleaning staff was confused about his/her role...lack of toiletries at times. Had mosquito bites during our stay. Found mosquitoes flying in our room. Found live cockroach on my bed on the last morning.

Staff members are generally very polite and helpful , very little English though,

Carpets smelly, cigarette smoke smell in corridors indoors , staff asked for money for slippers which were in the room,