Kanton hotellia

Plussat: Close to where I need to go.

Miinukset: You can find better with this price in GZ

Plussat: Bed was comfortable Breakfast good Location convenient

Miinukset: bathrooms not very clean Internet weak and restricted Limited television options

Plussat: I actually stayed in this hotel last year (liked it), however my contact in Guangzhou wanted me to stay in another Hotel Vienna that was closer to his workplace. This Hotel Vienna agreed to refund me the booking on request from my contact and as I requested the cancelation close to when I booked. Very honourable and trustworthy would be my comment.

Miinukset: Breakfast was totally chinese

Plussat: Upea hotelli luustava eksklusiivinen henkilökunta joka tunnisti tuhansien vieraitten joukosta ja puhutteli nimellä - aamupalallakin!! Aamupala mahtava, huone 87. Kerroksessa puhdasta ylellisyyttä! Span kokovartalohoito taivaallinen, täysi kymppi pluskoko hitelli

Plussat: Service

Miinukset: Overall was perfect

Plussat: Everything! I spent 1 night for my wedding anniversary and they surprised us by preparing a wonderful room with a bottle of Prosecco offered! Staff was really nice, the room is big and comfortable, the swimming pool is great! We do recommend this hotel.

Miinukset: Nothing

Plussat: They upgraded the river view room for me! Amazing view from the bathroom!

Plussat: Tilavat huoneet. Upeat näköalat huoneista.

Miinukset: Hotellissa ja booking.comissa sanottiin Diners Club kortin käyvän: ei käynyt. Huoneissa minibaari, jota kuitenkin pidettiin lämpimänä!!! Kuulema hotellin valitsema linja, sanottiin receptionista!!!

Plussat: Excellent view of Pearl Tower and river! Great SPA, therapist Amanda is excellent! Warm and helpful staff. Lovely, comfortable and spacious room. Good foods served in Chinese restaurant. Great location, and I like to walk around the Huacheng Square.

Plussat: Great hotel with great view

Miinukset: Breakfast not included if book via booking.com

Plussat: Nice view. Pec of art

Miinukset: The breakfast option

Plussat: Very nice and definitely had a luxury feel

Miinukset: There wasn't anything to complain about

Plussat: Very great hotel, definitely I will stay again

Plussat: city view

Miinukset: ~

Plussat: Sijainti

Miinukset: Kaikki ok!

Plussat: The room was so spacious and clean The river view was exceptional

Miinukset: The quality of comunication, since spoken quality english in china is limited

Plussat: Gym is the best we have been to and brilliant assistant who gave us a nice card and flowers breakie is top 0

Miinukset: Forgot to deliver newspapers in the morning

Plussat: The hotel is of the top level.I liked the design and service. Special thanks to Mia from reception.

Miinukset: Very high prices for massage, the pool is very simple for such hotel, no dry sauna.

Plussat: Impeccable facilities with wonderful english-speaking staffs. Breakfast buffet quality was the best we’ve ever had in Guangzhou!

Plussat: Super staff, facilities, and restaurants.

Miinukset: N/A

Plussat: Most of the stuff understood English

Miinukset: Needs renovation. See the photo of the corridor to the room. It looks terrible. Rooms are also worn our.

Miinukset: nothing

Plussat: Location and service

Miinukset: Reception area

Plussat: centrally located, great views

Plussat: Overall outlook of the building and view from both restaurants, bar & room.

Miinukset: I suspect that walls aren’t soundproof enough. My friend visited me and we stayed up chatting, just 2 person, no music or TV and someone called manager and complained. I really think we weren’t making excessive kind of noise.

Plussat: Breakfast is good

Miinukset: The glass door of the shower room has water leaking

Plussat: Clean location staff

Miinukset: No business center

Plussat: Everything. The room. The lobby. The staff. The bar. The style.

Miinukset: In room dinning food. Corridor carpet was stained.

Plussat: Great location, the room is quite big and the view is excellent

Plussat: Staff were very nice and easy to interact with. The hotel is only 3 years old and very new and clean. The design is beautiful. Very Zen while also modern. Fantastic gym and pool. Good black out curtains. Extremely comfortable facilities.

Miinukset: Rooms were not entirely sound proofed so we could hear the family next door. I complained to the staff and they sorted it out within 5 minutes.

Plussat: Location is excellent and convenient.

Miinukset: Took more than an hour to check-in when I arrived just before 3pm. Food from kitchen (in-room dining) was below par.

Plussat: The bed was extra confortable. The sauna very good, all clean and ready to use.

Miinukset: Too pricey , the internet was not included.

Plussat: Not much

Miinukset: Small room, old and outdated, poor maintenance. Breakfast pastries, breads and others not fresh at all. Need a ton of remodeling to keep as 5 star hotel

Plussat: Good location, comfortable room. Great spa

Plussat: New

Miinukset: Breakfast was average. Staff struggle with englisg

Miinukset: Service is zero, At the breakfast coffee was brought after half an hour and absolutely cold, boiled eggs never delivered during two days. At the restaurant drinks were delivered almost when we finished dinner; at the check out they refused to offer even an hour late check out, although half of the hotel was empty. It is not five star hotel service, moreover service that you wait from Mandarin Oriental. I will never stay at this hotel again and definitely would never recommend it.

Plussat: Clean, good service. They keep your room clean and tidy every time you go out. Spacious bathroom. Nice design of the elevator.

Miinukset: Awkward furnishing and decoration. Dark furnitures makes the room strange. Huge dark doors in the lobby, looked so depressing.

Plussat: Spa

Miinukset: The handles on most of the drawers were very sticky - obviously hadn't been cleaned for a long time after a sticky spill. Disgusting

Plussat: The mattress is firm and comfortable.

Miinukset: but the pillows are too soft I had bad sleep and uncomfortable on my shoulder and neck every morning.

Plussat: It was very clean. I love the customer service. Rooms are clean and most of the staff there speak English. The hotel is very comfortable, clean and staff goes above and beyond.

Miinukset: This question doesn’t apply to me, I love EVERYTHING about this hotel

Miinukset: Overall service and care for business customers is excellent.

Miinukset: There is no complimentary wifi in 5 stars hotel very disappointed!!!

Plussat: Swimming pool

Miinukset: Nothing

Plussat: Big nice rooms

Miinukset: The smell in the hallways is very strong and weird. They claim to have 3 restaurants and there are signs of them all, but one does not exist and the staff didn’t know it ever did. When checking in, the staff at the front desk didn’t speak english

Plussat: Extreme luxury and great food

Miinukset: Not many of the staff speak English

Plussat: as always everything perfectly

Plussat: No much.

Miinukset: Poor location. Damp and tired interior. Wall paper falling off. Bed excessively big unless you are a family sleeping in it.

Plussat: Everything, I'm in this hotel for the 4th time - it's full 6 * Congratulations. The staff also deserves the highest rating Thank you

Plussat: The hotelier are very friendly and they are helpful. They treat me like an old friend that come for a visit. I truly recommend this hotel for good and comfortable stay.

Miinukset: The food and drink, taste could have been better.

Plussat: A very good service, great food, perfect place

Plussat: Clean, very comfortable. Huge bed, good breakfast.

Miinukset: Front desk employees ruined otherwise great experience. None of 2 girls spoke any English all and it took us 45mins to explain that we want a company name in the invoice. First time I visited hotel where reception had no one speaking any English.

Plussat: great location, room is comfort and clean. food is good.

Plussat: Everything

Miinukset: nothing

Plussat: Location & Confort

Miinukset: Nothing

Plussat: Concierge was always helpful.

Miinukset: Hotel ran out of duvet inners. Towels had holes and were very old and ratty.

Plussat: Great location, helful staff, morden, comfortable room. Highly recommended. we definitely stay again.

Miinukset: nothing

Plussat: Friendly and helpful staff.

Miinukset: English profiency limited. Limited western food in buffets.

Plussat: Location

Miinukset: One day is not enough

Plussat: Very good location & the staff were polite & helpful. Good room size which was spacious

Plussat: Nice property. Easy access to food and groceries.

Miinukset: Not luggage friendly. Have to go by side if with luggage.

Plussat: Early access to room after long flight, Great staff

Miinukset: Nothing to dislike

Plussat: Rauhallinen hotelli, huonepalvelu hyvä. Varsinkin alakerran aulan henkilökunta avuliasta.

Plussat: - Good food experience at the Man Ho restaurant. - Facilities to use the swimming pool and sauna.

Miinukset: - The bed length was small for a king sized premier room, our feet were out of the bed so it was not really confortable. - Liquid soap and free bottles of water were not refilled daily as it used to. - The room was a bit smelly.

Plussat: I liked the location attached and surrounding to shopping malls. The service was good. Clean and comfortable rooms.

Miinukset: Breakfast

Plussat: Very clean hotel with spacious rooms. Very comfortable.

Plussat: The room is clean and very convenient to the lounge

Miinukset: Location is good for side seeing and a lots of convenient restaurants to have lunch and dinner

Plussat: Cleanliness

Miinukset: Nothing

Plussat: I can’t say enough good things about this hotel. I’ve stayed in a lot of 5 star hotels and this one is definitely up there. From check in to check out, flawless. I’ll start with the room. A typical well planned and spacious room with big windows and a good view. The decoration is a little old but they maintain it so well, very very clean rooms (I would know because I have OCD with cleanliness, and my nose would pick it up straight away as I have dust allergy). Fixtures and fittings are top quality. I’m surprised how they keep the bathtub so clean, doesn’t look like it’s been used much. The beds! Oh the beds - so comfortable including the different pillows they give. Good sized bathroom with electric blinds for privacy from the bedroom. Next is the staff - second to none. Top notch service every time. Anything I requested from buying medicine in the middle of the night for my wife, to changing stay dates and refund was all seen to. Housekeeping was so good I never noticed them! They never disturbed us. Thanks to Elaine, Rio and anyone who I forgot the names of for a lovely stay. Location is the best in town. Endless shops and places to eat just downstairs (Pacific Place is the best for eating - Hot Iron in specific!). Metro is a 2 min walk and Guangzhou East Railway Station is 12 mins drive. I would definitely stay here again if I ever came back to GZ. Don’t waste your money with Conrad etc. Marriott is much better in Guangzhou. Thank you guys!

Miinukset: Nothing. I didn’t get to try the breakfast so I wouldn’t be able to comment on that.

Plussat: aamiainen runsas ja monipuolinen, samoin illallinen bistrossa

Miinukset: a´la carte ravinotolan luxus menu, ilmastointi huoneessa piti meteliä.

Plussat: The rooms ,the food en wonderful employees

Miinukset: Lack of fluent English speakers at the reception

Plussat: Staff very helpful & professional. They tried their best to accomodate our request fir an early checkin after a midnight 8 hr flight

Miinukset: Some staff had limited English speaking skills

Plussat: Clean ,good location and good breakfast

Miinukset: Nothings free on room., only 2 small of water bottle

Miinukset: Lobby and restaurant Senses.

Plussat: the interior of the room was mazing, it was spacious and clean.

Plussat: Very friendly English speaking staff. Excellent service, 24 hours per day. The hotel staff did go above and beyond to deliver the best service and made my stay there perfect. Excellent roomservice, cleaning, hygiene.

Plussat: Very good service.

Plussat: Everything

Miinukset: None

Plussat: The breakfast was good. I don’t get a chance to have the lunch and there could’ve been a few more options for dinner.

Miinukset: Dinner could have had everything that was listed for the advertising. I had one issue but it was fixed quickly.

Plussat: The scenery was outstanding. The interior of the public areas was gorgeous. The sports facilities were good. Our room had a nice view from a nice cosy balcony. Breakfasts were plentiful and delicious.

Miinukset: Staff hardly spoke any English. The cleanness of the room left much to be desired. Cafes and restaurants are about 1 km walk from the hotel. Make sure the pool is open before you confirm your booking.

Plussat: Nice Hotel,but a little far away from downtown

Plussat: The staff was very helpful on check-in to bring two reservations into one and allow me to stay in the same room for the entrire trip.

Miinukset: Unfortunately I left an expensive Cross pen in my room and on my return it went missing. I am not sure if it was taken inadvertantly during the room cleaning... I hope that they can locate it.

Miinukset: Ulkouima-allas alue aukesi vasta klo 15, vasta kun aurinko alkaa jo laskea.

Plussat: Amazing hotel! The price was much less than what I would have paid for a hotel of similar style in the US! The hotel is beautiful & clean & the staff are extremely helpful, even when there is a language barrier. The breakfast was delicious & it had a lot of variety. Although the hotel is outside of downtown Guangzhou, there is a free shuttle bus to the city bus center, and the staff can help you find out ways to get into downtown Guangzhou. The grounds around the hotel are breath-taking! It was hard to leave such a wonderful hotel!

Plussat: I love the staff everyone is so friendly And they try the best to communicate with you in English Hotel clean food was great free breakfast.

Plussat: Good value for money for a family.

Miinukset: The sofa bed did not have bed sheet or blanket cover. I had bed bugs bites in arms and legs.

Miinukset: Have to pay deposit to borrow ambrella during heavy rain

Plussat: Staff, cleanliness, smelled good, maintenance of the hotel, luxury. It was one of the best hotels.

Miinukset: A little less American breakfast selection

Plussat: Breakfast was ok.

Miinukset: I ordered a glass of red wine, however the wine quality was very low.

Plussat: Breakfast is mainly a good Asian style and only a little western. Staff is friendly. Starbucks is just connected to it.

Miinukset: Room key card need to be adjusted evary day, every time it was blocked even after complaints it was not changed. TV did not have any english channels - even no News channels.

Plussat: Very clean. great location. Comfortable room. Internet access in reception. WiFi strong. Staff friendly. Air conditioning and strong shower.

Miinukset: The food selection and availability was disappointing.

Plussat: Great location!

Plussat: The room and clean facilities

Miinukset: Paying to watch movies. Internet connection very slow

Plussat: Friendly a and efficient staffs Comfortable room

Miinukset: Soundproof not so good Toilet's door could not be closed properly The price in booking. com was before tax?

Plussat: Every thing was very good

Plussat: Well designed, friendly staff, very good value for money

Miinukset: Doorman briefed the taxi driver wrong (on basis of a Chinese reservation slip of the concierge). Taxi brought us to completely wrong place and only via the help of a friend in Hong Kong over the phone we could make it to the restaurant where we finally arrived 1h late. Concierge afterwards told us hd will talk to the day shift, but no further excuse, discount or at least reimbursement of the detour.

Plussat: everything

Miinukset: nothing

Plussat: Henkilökunta oli kaikkinensa erittäin ystävällisiä ja avuliaita. En muista, että missään siivoojasta aulapalveluun sekä tarjoilijoihin olisi ollut näin palveluhenkisiä. Hotelli on tyylikäs ja huoneet olivat tilavat.

Miinukset: I feel like I was being carefully looked at or profiled as I walked past what appeared to be a security guard with ear piece in the lobby who was watching as guests walked toward lifts after about 10:30 or 11 pm.

Plussat: Design,the room is FANTASTIC,all so clean,an amazing view,huge room. Room upgrade.

Miinukset: The location a little far from restaurants,but 15 yuan taxi will bring you to any other spot.

Plussat: everything, good staff, well English spoken and helpful. I highly recommend.

Plussat: This is one of the best hotels I have ever been at. Wonderful service, exceptional attention to detail in the rooms. Luxurious and great taste.

Plussat: Best hotel in Guanzhou. Super friendly staff, always willing to help. Special thanks to reception officer Evgenia Shishmareva, who managed to organize in the shortest time the delivery of our belongings from Shanghai hotel, where we forgot them during our stay. We received our belongings the next day after we asked Evgenia to help!

Plussat: Excellent staff; friendly & efficient

Miinukset: The main lobby should have some comfortable seating.

Plussat: All the service staff were polite, prompt and helpful. The hotel was clean, quiet and very comfortable. A sizeable 24hr Family Mart convenience store downstairs and lots of eateries nearby. The pool looks very inviting and the gym was 24hr access.

Plussat: The view from the south facing rooms is spectacular!

Miinukset: They did not respond to my request for confirmation of room type, but at checkin it was what I had ordered. Also they do charge for wifi.

Plussat: Staff at the club lounge were very friendly and helpful especially the msnager, Jennifer Lau

Miinukset: Club Lounge to have more snacks and refreshment and breakfast to be more elaborate

Plussat: The receptionist are poor service, booked but waited for 2 hours because can’t find the booking. She has no eye contact, not polite at all.

Miinukset: Good facility and location.

Plussat: The hotel is very nice. Nice rooms nice staff

Miinukset: The room smelled to cigarette and it was a no smoking room. Internet was not good!!

Plussat: Housekeeping team was good. Responded to every request promptly. Nice little touches like putting extra bottles of water in the room. Westin is well-located and near to subway, train station and shopping mall. Staff is friendly and helpful. Nice gym.

Miinukset: Breakfast restaurant furniture and decor a little dated. Can do with a refresh. Swimming pool requires users to have a cap, and I didn't have one, so couldn't use the pool.

Plussat: I like the hotel and the service

Miinukset: Pool was too cold

Plussat: It’s good

Miinukset: Just nothing to see except location wasn’t good for me

Plussat: the hotel is very goo. the rooms are even excessively big

Miinukset: not much, everything was fine

Plussat: The location and service

Miinukset: The price

Plussat: Staff are friendly, rooms are big , clean and bed is comfortable.

Miinukset: Breakfast could be better. No cheese variety and same breakfast for the 4 days of stay. Gym is small with limited equipments. Very limited seats at entrance.

Miinukset: A number of amenities were not working - main light switch, TV remite control, wifi

Plussat: Modern and chic. Nice swimming pool.

Miinukset: Small gym. Some staffs are not very knowledgeble.

Plussat: the staff were amazing! from the manager down to the people who greeted us every time we left and arrived ! we were very happy that our late check out request was arranged last minute

Plussat: the room was clean

Miinukset: the building is little bit old

Plussat: Location is very convenient

Miinukset: Too expensive for nothing... dirty walls and bad room service

Plussat: Everything was just perfect !

Miinukset: Nothing .

Plussat: Staff were very helpful , good western restaurant & spa.

Plussat: Every thing was great

Miinukset: Nothing

Plussat: Nothing.

Miinukset: There were apples and a banana welcoming Mr.Wang which was not me. Something was wrong with the switch to turn on the lights I had to press so hard. Sometimes it will not respond leaving me in pitch dark for few minutes trying to figure it out. You can see hand marks and finger prints all over the place which is pretty gross. The snack bar drawer was such a mess it looked like someone searched for something and left. I found several pieces of hair left from other guest(s). They came for tone down on the first night but dodo not come during the rest of my stay. What made it worst was the drain in the shower that looked like no one bothered to clean for a while. Tons of hair left. Really disgusting. Some people did not understand English well it was a hassle to communicate. I may be able to forgive if it was a local cheap hotel but it costed me 1100RMB per night and the hotel poses as high class hotel. They need to learn about sanitation and hospitality before focusing on design and getting fancy. Totally brought down the W brand for me.

Plussat: Great location. Superb facilities. Ideal for a business trip

Miinukset: Sometimes service in the restaurant

Plussat: Concierge and Manager

Miinukset: Wifi was lousy