Kanton hotellia

Miinukset: All restaurants were closed.

Plussat: I didn’t like the design of the room as you can see through the shower from the bed and we were traveling with our 7-year old. So it was a bit of inconvenient. There were a lot of choices from the breakfast buffet . Location is good although 2 taxi drivers mentioned “working girls” in the area, we didn’t see any. There is a club outside the hotel, we did see men in business suits going in late at night.

Miinukset: The hotel needs to upgrade its IT System. When we checked in, the system was down, and when we checked out, the same happened. Most of the staffs does not seemed to speak Cantonese, which it’s fine but I encountered a male Check in staff bluntly asked me what was I talking about when I asked him a question in Cantonese.

Miinukset: No service at all, nobody showed/guided us the lift to the room. The ground floor around the elevator smelt stink. Didn’t feel be welcomed for the whole check in/out time. They wouldn’t give back the recipe for the deposit, and the girl asked me pay the room again when I checked out. I was really disappointed for the whole service and the room is not as flash as the photo showed on the booking.com. I wouldn’t recommend any my friends to go there.

Plussat: Spacious room, good location and friendly staff

Miinukset: The air circulation in the buffet breakfast room is really bad

Plussat: Henkilökunta oli kaikkinensa erittäin ystävällisiä ja avuliaita. En muista, että missään siivoojasta aulapalveluun sekä tarjoilijoihin olisi ollut näin palveluhenkisiä. Hotelli on tyylikäs ja huoneet olivat tilavat.

Plussat: Clean and value for money

Miinukset: The air circulation on the buffet breakfast floor is poor, oily smell

Plussat: Beautiful decor, fantastic lounge n facilities. Spacious and luxurious rooms. Evening happy hour is a must at the lounge. Suites on L29 at the lounge floor super convenient.

Miinukset: Waited long for check in past the 3pm checkin time. But they let us wait at the lounge n service was good.

Plussat: Well mannered & detailed front desk ladies, nice hotel in convenient location, comfortable bed, very nice bathtub. big window.

Miinukset: Sound isolation is poor, had some noises coming from hallway whole night. Also breakfast offer, even for this special time, was little too simple for the additional cost what as asked.

Plussat: This is one of the best hotels I have ever been at. Wonderful service, exceptional attention to detail in the rooms. Luxurious and great taste.

Plussat: All hotel facilities are very clean. Staff very polite and helpful. Receptionests speak multi languages. Location is great close malls ( but expensive), resuratns and mero station. The hotel has magnificent garden and waterfall.

Miinukset: Nothing

Miinukset: The room is very small and the table is very creepy - there is even mode marked on the table! When we enters our room, the sheet was with big dirt mark- crazy and unbelievable!

Plussat: The staff are friendly and competent. The property is beautiful.

Miinukset: The bed is too hard. It is so hard it is difficult to sleep. You need to spend some money on better mattresses. If you want to know what a good mattress is spend a night in a Westin.

Plussat: Siisti hotelli ja rauhallinen.

Miinukset: Ongelmia Internetin kanssa

Plussat: the renovated rooms are beautiful

Miinukset: the mattress is too stiff

Plussat: In the centre of the city, with free car parking, large shopping circles around, convenient public transportation, lots of high quality restaurants, and the price of the room is reasonable.

Miinukset: The wardrobe is not big enough for people who would stay for a longer period like more than one week.

Plussat: all

Miinukset: charging for the business center computer!!!!

Plussat: Very Rood Stuff.... Very old business rooms ... The never help you when you need something.... Good location . Need renovation and more educated Stuff.

Plussat: Good

Miinukset: Nothing

Plussat: The location.

Miinukset: How in the world is the cost to do laundry more than the room itself? 50 yuan to wash a T shirt? I can go buy 3 for less than that, and i did exactly that.

Plussat: Location and breakfast

Miinukset: Wifi connection was too slow. The non smoking room had a strong smoke odor.

Plussat: Good Room, excellent breakfast, good pool for relaxing and a little smaller for swim but it is possible in that.

Miinukset: the internet is not very fast, but maybe it is the same problem in all china.

Plussat: My flight was delay significantly, I arrived at the hotel 3am the next day. The staff in front desk is very helpful, he not only put me in a non-smoking room as request, also upgraded me to a suite.

Plussat: The location was very good The room was clean and tidy

Plussat: Location, staff friendliness

Miinukset: 1. Complimentary fruits was only for first day.

Plussat: the location is good and close with metro station,various restaurants

Miinukset: the price is huge for the confort.Last year we have booked this hotel with 90 usd/night in the same period and that is all he deserves as price.The hotel is old,the furniture,towels,everything is old.The breakfast is poor and very expensive.

Plussat: service and cleanliness

Plussat: I was pleasantly surprised and enjoyed my stay

Plussat: Great view from the dining area and pool area. Internet access in the rooms was also fantastic to have considering that I was in China on business.

Miinukset: The pool bar could have been open at times for refreshments

Plussat: I used their paper stationary folder like envelop, writting pad etc while on canton fare for which they have charged RMB 50. shame on it as a 5star guest charge for a plastic folder???????. I have used paper and throw the plastic folder for that they charged 50 rmb......

Plussat: Hotellin sijainti hyvä.Alueella paljon länsimaisia ruokapaikkoja.

Miinukset: Hotellin tähtiluokitus ei vastannut hotellin oikeaa tasoa.5 tähteä liian paljon tästä hotellista.Huone pieni Business roomiksi.

Plussat: good rooms and location

Miinukset: no

Plussat: Have been staying in Best Western hotels in many countries and in China

Miinukset: Concierge personnel not alert and helpful

Plussat: Room service

Miinukset: No good lounge service for the executive floor

Plussat: the hotel upgraded us and no extra charge and the staff were very friendly and very willing to help with any requests

Miinukset: the fact that we cold not enjoy a beer or a glass of wine at the pool area or could order anything to drink.

Plussat: Great breakfast. Thanks for the wine and cake on our anniversary. Allowed late checkout at 4pm.

Miinukset: Water flow at bathroom a bit slow

Plussat: The room was Exceptionnal. I real like the bed and the bathroom

Miinukset: The LOCATION, it''s very far away from the city center. And it's very tough to go back to the hotel from the city center because most of taxi driver do not know where is it, it's about 30-40minutes from train rail station. Not recommand if you are here for shopping

Plussat: clean rooms, can have access to google, which not possible in most of hotels in China, as well as FB

Miinukset: arrived at mid night , ask in reception if i can print a document they immediately announce only if i pay that can be done

Plussat: Very nice staffs, large room, clean and quiet, quite value for money comparing to other 5 star hotels in Guangzhou. Love the pool and the room decoration.

Miinukset: A little far from the city centre and the restaurants.

Plussat: Sijainti messukävijälle lositava. Hyvä palvelu. Hyvä kuntosali ja uima-allas, joissa ei ruuhkaa.

Miinukset: Hinta (kuten kaikissa Kantonin hotelleissa messujen aikana) on kallis! Huoneeseen astuessa haisi home, joka todennäköisesti tuli kylpyhuoneesta. Muuten huone siisti ja tilava.

Plussat: Tahrattoman siistiä jopa kylpyhuoneessa mitä harvoin voi sanoa Kiinassa edes viiden tähden laatuketjujen majapaikoissa. Kaikki toimi palvelu ja kielitaito mukaanlukien toisin kuin useimmissa hotelleissa Kiinassa. Nopea check in ja -out aina ilahduttaa samoin kuin rauhaisa huone. Erinomainen room service myös ja jopa laadukas silitysrauta&-lautacombo ilahduttaa työmatkalaista. Aivan loistava italialainen ravintola ja ok dinnerbuffa.

Miinukset: Ainoa hieman keskinkertainen asia oli aamiainen. Kahvi ei makuhermoja kutkuta ja tavan mukaan Kiinassa leikkeleet ja aamiaisjuustot eivät vastaa hyvää aamiaistasoa. Kuten usein Kiinassa aikaisin aamulla voi puuttui ja sitä joutui joka aamu kyselemään. Ainaiset kivikovat pakkasesta saapuvat uusiseelantilaiset voinapit eivät möykkyinä leipää kruunaa. Leipävalikoima tosin poikkeavan hyvä kiinalaiseen kuivien ja sitkeiden paahtoleipien ja toimimattomien paahdinten normitarjontaan verrattuna

Plussat: Clean

Plussat: You would only stay in this area if you were specifically attending an expo within 5km.

Miinukset: Room was smaller and more run down than expected. Moved the occasional chair to make room for luggage and there was paper work from previous guests so clearly room was not cleaned properly. Our sheets were ripped which husband informed the reception of, the response was to promptly remove the sheet but did not replace it and provide complimentary fruit in a bowl. Majority of floor staff in foyer and at the bar did not understand basic English (except Peter behind the bar he was probably the only one that could speak English and provide basic level of service) the rest would just stare at you like a dear caught in headlights if you asked for something as simple as a glass of water or a plate of fries/hot chips etc). Massages were double the price of anywhere in the world at ~$250 per person for 90mins oriental massage which was a decent massage however it DOESN’T include your feet!!! The breakfast and dinner buffets were basic and typically expected from 4* Hotels. The location is 7kms out of town centre. Next time we would stay where the four seasons hotel is located.

Miinukset: Noisy, innovations were taking place, offices were inside the hotels and us a result u could not sleep or u will wait for the elevator for 25 minutes. The queues were forever. Not recommended.

Plussat: very courteous and helpful Staff, excellent location near the metro station

Miinukset: None so far. Everything was ok. Been staying in this hotel since 2018

Plussat: As an alleged five-star hotel, The bed linens and ropes are OK for comfort. The size of the room is also decent. They have BBC, French channels.

Miinukset: The breakfast is poor: small restaurant, lack of choices, too many people and the quality of food is far from anything five-star. I came back to my table with food only to find all other 3 chairs I wasn't using intact but the one I was sitting on just somehow vanished, gone. And the fork and knife and plates were still resting on the table. Haunting! I looked around and saw probably my chair being seated by a mid-age women in the alley, who was enjoying her food and chatting with her friends. The room was a smoking one. Hate smoky air. The View: window opens to the roofs of shabby building and the cramped city skyline in polluted smog. The design of the room is rather strange. The cleanliness could have been much improved on the carpet, the surface of the sofa, etc. to live up with the five star rating. The cheap pack of for-sale toiletries, bottled water of a new local brand, and box of Chinese tea should be removed to upgrade the taste. The TV is small, not high resolution, and cannot adjust in any direction, not to mention using your USB for your own movie. The tea bag and nestle instant coffee reminds me of a basic 3-star facility. Guests had better go through the full price list of every single item in the room, from bed head board to tea spoon. The completeness of the items you can or cannot see really frightens you to death of damaging the cheap setting. The location: the hotel hides itself in a crowded and dirty residential complex. Reaching there at night is a challenge of GPS. The check-in staff was a cold poker face. He set me aside waiting and dealt with some other guest behind me while being unclear of my booking, no explanation nor guilty feeling. Actually, on the twentieth something Floor, it shows it belongs to some service apartment company. Where am I? A real five star hotel or an average service apartment I find easily find at half the price on the Internet?

Plussat: Location. Surround with good foods

Miinukset: Nothings

Plussat: Strategic

Miinukset: Nothinh

Plussat: The reception accept to we late checkout at 4 PM And location is great close to gangding metro station and best shopping malls.

Plussat: The room was very spacious (we stayed at family Delux suite) All staff are friendly n helpful.

Plussat: Friendly staff and a lovely atmosphere in the hotel. Everything was spotless!

Plussat: it is in good location, staff very friendly. can wal shopping centers... close business centers, consulates

Miinukset: i think breakfast should have more western foods...i coludnt any cheese, olive, ham, pepperoni, etc...

Plussat: The hotel is very nice , clean and comfortable with very nice and friendly staff , they provide good service.

Miinukset: Varaamani huone tyyppi oli yli bookattu ja saadakseni vastaavan piti maksaa upgrade hinta. Sekoilua vastaanotossa. Englannin kielitaito surkeaa. Muutenkin henkilökunta kädetöntä tuon tason hotelliin nähden. Wifi onneton. Pätki koko ajan.

Miinukset: wifi didn't work staff not so polite poor breakfast but expensive price

Plussat: The room is spacious and you get everything you need.

Miinukset: The location of the hotel is not near to any metro station.

Plussat: 10-15min walk to the Guangzhou Metropolitan Mall and Huangsha Metro Station. Bakery on ground floor with reasonable priced items 7/11 nearby English Speaking concierge

Plussat: Most certainly the best location in Guangzhou, on fantastic Shamian Island. The room was fantastic as well, the restaurant (Chinese flavours on the 3rd floor) was fabulous, including an absolutely outstanding service. I really look forward to staying here again next time I am in Guangzhou!!!

Miinukset: Nothing

Plussat: Wifi has VPN

Miinukset: It's better to offer late checkout service.

Plussat: The atmosphere

Miinukset: Cokng could be more thorough. Bacon is now well cooked.

Plussat: Beautiful room and very nice garden, where the children could play in the afternoons. Very helpful and friendly staff, especially Freda, Hannah and Eileen at Horizon Club. We are happy to come back again.

Miinukset: I registered with 3 people but there were no prepraration for extra person (brush, slipper, towel, etc)

Plussat: It is located in the 'new' area of the city, not far from the iconic Canton Tower and Guangzhou expo facilities. Good view of the Pearl River. Our room is spacious and comfortable. We like the bed and the ambience of the room. Housekeeping service staff were very attentive but the receptionists were rather slow.

Miinukset: The hotel is far away from shops and restaurants as well as most of the tourist attractions. As it is quite a walk to the nearest aubway station, you need to go to places by taxi, which is quite cheap. However, you need to get the hotel to tell the driver where to go and to prepare the name of the hotel in Chinese to come back as very few taxi drivers understand English. We were appalled by the English profiency of hotel staff. But with some patience and sign language, I managed to get what I wanted eventually. The breakfast was lower than my expectation. The breakfast room was very crowded. A number of guests had to sit outside. I think the Hotel ought to open other food outlets for breakfast the same way other hotels do such as Shangri-La Tokyo.

Plussat: Everything

Miinukset: None

Plussat: The hotel is exccelant. Very modern and the room is has very nice view.

Miinukset: If you want to be near the city, this is not the right hotel for you.

Plussat: Helpfull staff, good food, nice rooms, evening enertainment in the bar, the design of the hotel, good shops

Plussat: it is a laxury hotel

Miinukset: prices are very bad during the canton fair

Plussat: The welcome from getting out of taxi until reaching the room was excellent and a credit to the staff involved.

Miinukset: Thr shuttle bus to exhibition should go to Hall A, B & C

Plussat: some expensive, but for trade fairs is ok

Miinukset: price

Plussat: Everything was very nice, from the staff to the food.

Miinukset: The hotel is very far away from anything. Accessible only by taxi.

Plussat: The staff was very helpful, The Horizon Club facilities were excellent, all our needs were met.

Miinukset:

Plussat: Luxury buisness hotel near the river.great view

Miinukset: Breakfast

Plussat: The decor of the hotel is just super. Everything very modern and upto date. The staff however needs some more training for hotel of this standard.

Miinukset: The staff was fine but need some more training for hotel of such high standard

Plussat: Whether they were staff at the reception, restaurant or the lobby all of them paid meticulous attention to details and your needs. They were just exemplary in all respects as Shangri-la hotels in the other parts of Asia. I enjoyed the one day stay.

Miinukset: It was not so much the hotel but the transport from the airport to the hotel. They should consider providing shuttle service in view of its distance. I paid 260 RM to a bogus taxi operator when I was told it normally costs only about 150 to 160 RM.

Plussat: Upea hotelli luustava eksklusiivinen henkilökunta joka tunnisti tuhansien vieraitten joukosta ja puhutteli nimellä - aamupalallakin!! Aamupala mahtava, huone 87. Kerroksessa puhdasta ylellisyyttä! Span kokovartalohoito taivaallinen, täysi kymppi pluskoko hitelli

Plussat: The attentiveness of the staff to my nee

Plussat: Great hotel overall as expected

Miinukset: Excellent staff but a bit more ease at speaking English would be appreciated

Plussat: the spa was amazing, best massage from Tina! The view was amazing of the river and canton tower. The beds were amazing and the bathroom too!

Miinukset: On the app for brunch it said eggs benedict from Cafe Mondo, however it was mostly the same buffet they served for dinner the night before. Good food, however, the brunch menu was not what is posted.

Plussat: Everything was outstanding. Amazing view, great food, great pool. Best hotel I have stayed at. And the price is very reasonable for what you get.

Plussat: Great location. Excellent view. Clean and quiet room. Spacious bathroom with big bathtub and smart toilet.

Miinukset: Price

Plussat: Mr Aven from the staff was exceptionally helpful and deserve a prize.

Plussat: Very nice and definitely had a luxury feel

Miinukset: There wasn't anything to complain about

Plussat: Big room.

Miinukset: smell bad in the room and old, must to change that old carpet.

Plussat: Hyvä sänky, iso viihtyisä huone.

Miinukset: Henkilökunnan englanninkielessä toivomisen varaa. Katu ulkopuolella hyvin meluisa.

Plussat: Went out to eat

Miinukset: No steam room only sauna

Plussat: Proximity to shopping and access to good local food places. Hotel staff attentive to requests.

Plussat: The staff were very helpful with good english and the room was very comfortable.

Miinukset: All was good

Plussat: the room i booked a suit it was big room,comfort,faboulas

Miinukset: you dont get taxi easly

Plussat: Location in old Guangzhou, ideal for tourism and shopping. Roof-top pool with facilities. Spacial rooms and picturesque view.

Plussat: Great value for money Great staff Great Location for shopping upgraded to executive package with breakfast and happy hour..staying there was 100% worth the money.

Plussat: Free upgrade of room. Conceirge provided clear information about the places we wanted to go. It is within the Pedestrain Street. There are Convenient Shops just right in front of the hotel entrance.

Miinukset: Not too close to walk from Subway station.

Plussat: Room was very clean and comfortable

Miinukset: taxi is very hard to get from this location

Plussat: I like the room, the food the stuff was grate and the price acording yo the experience

Miinukset: The naiborhood

Plussat: Very nice hotel, clean, good food and a nice area for shopping, no bars in the area

Miinukset:

Plussat: location, room

Miinukset:

Plussat: Kokonaisuus on hyvä

Miinukset: Pesuhuoneen tason alla oli kamera????? Mitä kuvataan?

Plussat: the hotel is right in the thick of it - you come out of the hotel and you are right in the centre of a very lively area - to one side you are next to a market and a five minutes to the river - to the other side in a wonderful area of the city - clothes food jewellery and life. I paid about $70 a night.

Miinukset:

Plussat: the room i was given an upgrade

Plussat: Room clean and comfortable

Miinukset: Excellent

Plussat: The breakfast spread was huge with all kinds of cuisine. Very helpful english speaking restaurant staff . Lively atmosphere.

Plussat: Breakfast is amazing like other comments mentioned. Room is fancy and bathroom really spacious. Didn't have time to visit the swimming pool and other facilities

Miinukset: Wifi was a bit slow

Plussat: Staff helpful

Miinukset: Prices are up

Plussat: Breakfast improve natural and fresh eg juice

Miinukset: Hotel very comfortable staff is very nice room is large good designRoom comfort staff lobby design very spcial and breakfast china cultuer noodle and cabbage together live cooking very nice

Plussat: Everything was neat and clean and the breakfast was amazing.

Miinukset: There is no spa in the hotel.

Miinukset: It's not 5 star hotel . Just 3 star is ok for them. Unfortunately no any manager control on their staff. I think owner of hotel just have money, no any experience on hotel keeping and take care of customers Room , tabel, ...is turned to old cold room, .. Breakfast is not in rank of 5 star.

Plussat: Great location. And hotel managed good transport to exhibition. Also all the working stuff in the hotel are great and we had great communication with them without any problem.

Miinukset: Really bad coffee for breakfast. Hotel could take some good espresso machine for breakfast.

Plussat: Very nice place

Miinukset: The outdoor pool could have been open

Plussat: Room size Location

Miinukset: No English or other languages Chanel’s In the tv The only pearl tv provide 4 hours mix English In the night - WiFi weak - staff English specialty in the evening poor

Plussat: Spacious room

Miinukset: 1. No one at the front door to greet/ help with the luggages 2. The cot we requested at the time of booking was not there when we arrived. And when it finally arrived, it was too big to get through the door of the room, so it was useless 3. Front desk was not able to answer simple questions like "how long does it take to go to the airport" 4. Front desk's English was extremely poor - I had an international call that needed to be transferred to my room. No one at the front desk understood what my caller was asking 5. The phone next to the bed was not working. Reported to front desk and they never sent anyone to fix it. I had to use the phone in the toilet!!!

Miinukset: The front could have been even kind when check-in/out.

Plussat: The staff are very friendly especially the front desk, Erica and her team, we feel very welcome upon checking in. The concierge team were very helpful too! This is our second stay with the hotel, we will be back again! Thank you!!!

Miinukset: Nothing...

Plussat: Location

Miinukset: Some broken bit of the furniture, from usage and time

Plussat: Staffs are friendly & helpful. Excellent water view. Housekeeping very friendly.

Miinukset: Lobby is great, but the rooms need to refurnish. Beds comfortable. Bathroom is old. Chair & ottoman needs cleaning.

Plussat: Location. Breakfast was good.

Miinukset: Room was dated and sofa was dirty.

Plussat: Location was excellent - direct access to metro station (interchange of Lines 1 and 3) and situated next to a large shopping complex with many local eateries around it. Service was excellent, especially from Ms Karen Mai at the reception and the bellboy (cannot recall his name) who gave us wonderful suggestions on nearby dim-sum restaurants. Sport and spa facilities were very good and the staff at the centre provided attentive service.

Miinukset: Room was a little cramped as we added an additional bed, but hotel highlighted this when we submitted our request.

Plussat: The staffs were great.

Miinukset: My booking is for 4 Adults, but was given 1 king bed. Pls imagine how to sleep? Also on The information about breakfast and rate ( plus % not mentioned ) it was not accurate. Access to 33th floor for purpose of enquiry was limited, cause things not smooth.

Plussat: Great Location

Plussat: The room was nice, a very good size with a comfortable bed and was very clean. I was able to use the wifi to Stream videos as well. The breakfast had decent options, both local and western fare.

Miinukset: There really wasn't much that was bad. In the morning, the shower took a bit of time to warm up, and by that I mean steaming hot, maybe 30 seconds. The TV reception could have been better. As some channels were a bit fuzzy.

Plussat: Rauhallinen hotelli, huonepalvelu hyvä. Varsinkin alakerran aulan henkilökunta avuliasta.

Plussat: Apart from Reception/ Customer service, it is not too bad.

Miinukset: Bad customer service when I was checking-in at 9pm. It was an unpleasant experience for me and my family. Westin insisted I only booked ONE night with them, even though I have shown the confirmation email clearly indicating it was TWO Rooms and TWO Nights. The reception lady didn't accept the confirmation letter at all. Only gave us ONE night accommodation, and second night was pending on her colleague's back the next day. The total check-in took more than 30 minutes. Very annoying when it happened at night especially when I was traveling with a kid. The next day, they realised that was the system error. They didn't bother to come up and see me in person, so they just called to confirm it was TWO nights stay. No apologies at all. Very disappointed with their so called 5 Star hotel attitude.

Plussat: I enjoyed the breakfast buffet all four days.

Miinukset: The expensive dinner buffet disappointed me, so I went elsewhere for dinner the next three days.

Plussat: Kiinalaisen mittapuun mukaan jo vähän kulunut hotelli tällä tasolla, mutta palvelu oli erittäin hyvää, huoneet siistejä ja tilavia, aamiasvalikoima valtava. Liikematkustukseen oiva paikka.

Miinukset: Consirge palvelut epätasaisia, eli riippuen vuorosta sai erittäin hyvää palvelua tai sitten hiukan välinpitämätöntä ja yliolkaista.

Plussat: The hotel is very nice. Nice rooms nice staff

Miinukset: The room smelled to cigarette and it was a no smoking room. Internet was not good!!

Plussat: I like the hotel and the service

Miinukset: Pool was too cold

Plussat: Good Location and breakfast

Miinukset: There’s no view as indicated in the picture, which was the main reason for me to pick it up. So I was disappointed.

Plussat: Great Hotel. Very friendly staff. Amazing breakfast!

Miinukset: Restaurants close early but that’s a general thing for China.

Plussat: Good location

Miinukset: More fluent English speakers required as communication was difficult. Also, they recommended a nearby restaurant which had no English menu which was frustrating. The dinner buffet was also below average.

Plussat: Very good location Breakfast is pretty good. Many options.

Plussat: Had to wait for 20 to 25 mins just to enter.

Miinukset: I was not upgraded to a Suite even if i am a Titanium Elite Member

Plussat: Location: 10/10 (Excellent location) Customer services: 8/10 (very friendly staff) Room facilities: 9/10 WIFI: 9/10

Miinukset: The Pillow is too soft...

Plussat: Staff are so very nice and helpful. Everyone is willing to help whatever the problems I have. Excellent service mind and well-trained. Hotel rooms are very clean. I never had dust allergies during my stay at the hotel. Location is also excellent, close to several shopping malls i.e Grandview Mall, Parc Central, Tee Mall.

Miinukset: Nil