Kanton hotellia

Plussat: Close to where I need to go.

Miinukset: You can find better with this price in GZ

Plussat: Bed was comfortable Breakfast good Location convenient

Miinukset: bathrooms not very clean Internet weak and restricted Limited television options

Miinukset: Breakfast was totally chinese

Plussat: Convenient

Miinukset: should have more sitting area at the lobby. Sometimes people get crowded and no place to sit.

Plussat: Upea hotelli luustava eksklusiivinen henkilökunta joka tunnisti tuhansien vieraitten joukosta ja puhutteli nimellä - aamupalallakin!! Aamupala mahtava, huone 87. Kerroksessa puhdasta ylellisyyttä! Span kokovartalohoito taivaallinen, täysi kymppi pluskoko hitelli

Plussat: All

Miinukset: Nothing

Plussat: We got upgraded to the room with river and city view. It was absolutely stunning, the view is breathtaking. Also, the design of the room is impressive in every little detail.

Plussat: View from higher floor is spectacular

Miinukset: Nothing to describe since it all looked great

Plussat: Tilavat huoneet. Upeat näköalat huoneista.

Miinukset: Hotellissa ja booking.comissa sanottiin Diners Club kortin käyvän: ei käynyt. Huoneissa minibaari, jota kuitenkin pidettiin lämpimänä!!! Kuulema hotellin valitsema linja, sanottiin receptionista!!!

Plussat: Everything

Miinukset: Nothing

Plussat: Amazing view and altitude! Spacious room with highest end service always come from Four Seasons!

Miinukset: Nothing negative but hopefully the pub/bar opening time could be extended a little more.

Plussat: Wonderful internet, everything is very high quality, efficient, perfect. Amazing window view ! Super!

Miinukset: There are only two types of dessert in the lounge: a cheesecake and a chocolate fountain; in five days it could have bothered. Staff forgets to pour salt in the saline when they bring food to the room.

Miinukset: I have stayed in 5-star hotels around the world. This is not one of them. While the staff was OK, the property was not. The basin in the bathroom of the Premium Tower View room in which I stayed was plugged. The shower could not be completely turned off. The floor in the entry was sticky when I entered and still sticky when I left three days later. The tub surface was not clean and so slippery I feared using it. The refrigerator was not vented properly so the contents were warm. A small milk I had to purchase since none was provided for coffee and which I stored there curdled in a few days. Worst of all was the mild food poisoning I received from eating at the Catch restaurant. That expensive meal caused me to miss an important business meeting the next day.

Plussat: They are supportive and professionals.

Miinukset: Nothing

Plussat: Very good service. Staff are all very attentive and give us the best opinion. They are very efficient and caring. Facilities are all very well. The Premier room with the views of Canton Tower is very nice. The bathroom overlooking the views of Canton Tower is a bonus. Must book this category of room. The location is also perfect. The modern part of Guangzhou is very attractive.

Miinukset: There are certain parts of the room are a bit worn out and can be improved.

Plussat: Everything was incredible! The food, the property, the spa service + gym. Highly recommended!

Plussat: Warm friendly staff, clean, beautiful rooms, location

Plussat: FOr a hotel, the staff spoke very poor english and the restaurant food and service was horrible

Miinukset: front staff should speak better english and revamp the restaurant

Plussat: Good hub spot to travel to the cities in Guangdong

Miinukset: Staff service could be better. Breakfast is also not good.

Plussat: hotel breakfast not good if compare with other hotel or if compare with same brand hotel in shanghai they charging 38 rmb but its not enouogh for 10 to 15 rmb

Miinukset: ai conditioner not working properly after check in so many report this matter but no one attend complaint till 11,30,pm then shout reception staff they sent technition then i sleep after 12pm very very bad

Plussat: Good cost/benefit

Miinukset: Location

Plussat: good location

Miinukset: the very noisy lobby looks like a luxury train station or airport

Plussat: Club lounge staffs are all nice and helpful, we had a wonderful stay there.

Plussat: Location is fantastic. Rooms with views to the old Embassies buildings was stunning. Very spacious and modern room. It had washlet and toilet was huge. Indoors waterfalls are marvelous.

Miinukset: At night is esplendid and quiet but during the day becomes full of noisy people taking photos and selfies of the indoors waterfalls. So many rude people makes it annoying to remain in the lobby. When I was waiting in the line to check-out, a lady cut the line and staff didn't even care. Both things shall not be expected from a 5 stars hotels.

Plussat: As always a great hotel with excellent staff and facilities, nice room, restaurant.

Plussat: Breakfast is good, but not excellent, we expected more food options in 5 star hotel breakfast buffet, for example, only pumkin seeds as nuts, and always ran out of smoked Samon fish. The environment is excellent, just by the river side.

Miinukset: The changing and shower room for swimming was poor cleaning, the smell of air was quite duty toilet smell. This was the only bad memories during my family's staying in White Swan Hotel.

Plussat: Perfect location, spacious room with nice design, comfortable bed

Plussat: Services,friendliness,,cleanliness,location

Miinukset: Breakfast should be priced somewhat lower

Plussat: Sijainti

Miinukset: Kaikki ok!

Plussat: The deluxe room was spacious and nice but the night lights were not working well and the shower cubicle tends to get flooded when used

Miinukset: This is about the stingiest hotel I have ever been and trust me, I travel almost 40 weeks a year. There was a fruit basket with 3 fruits in the room on arrival. When I asked for refill, they said no! How much does 3 fruits cost? Then when I was in the restaurant, ordering a simple dinner that cost 2x what it would at a Michelin restaurant in the city, I took the liberty to take a few fruit cuts from the buffet. A staff actually came over and told me that I would need to pay RMB550 for the fruits ie pay for a full buffet dinner! I spent RMB300+ on my dinner, and you want to charge me for a few pieces of fruits?! When I said that I can’t accept that, she took the plate of fruits away! Then when my food actually came (after 20 mins of wait), it was the wrong order (I ordered salmon and they gave me a hamburger). Did I raise a ruckus? No, I accepted the wrong order as I didn’t wish for the waiter to get into trouble. For a five star hotel and for a guest who paid for 4 nights stay, being stingy on fruits of all things, was absolutely a shock. Then on my last day, I left my bags with them at concierge. When I came back to collect, they gave me the wrong bags. What a fitting end to a disappointing experience with the staff at this hotel.

Plussat: It was a birthday present to my mum. They find out when my mom checked in is and send her a birthday cake to her room as a surprise. True 5 star experience.

Plussat: House keeping. Clean. Food.

Miinukset: Nothing

Plussat: The bed was extra confortable. The sauna very good, all clean and ready to use.

Miinukset: Too pricey , the internet was not included.

Plussat: Not much

Miinukset: Small room, old and outdated, poor maintenance. Breakfast pastries, breads and others not fresh at all. Need a ton of remodeling to keep as 5 star hotel

Plussat: Good location, comfortable room. Great spa

Plussat: New

Miinukset: Breakfast was average. Staff struggle with englisg

Miinukset: Service is zero, At the breakfast coffee was brought after half an hour and absolutely cold, boiled eggs never delivered during two days. At the restaurant drinks were delivered almost when we finished dinner; at the check out they refused to offer even an hour late check out, although half of the hotel was empty. It is not five star hotel service, moreover service that you wait from Mandarin Oriental. I will never stay at this hotel again and definitely would never recommend it.

Plussat: Clean, good service. They keep your room clean and tidy every time you go out. Spacious bathroom. Nice design of the elevator.

Miinukset: Awkward furnishing and decoration. Dark furnitures makes the room strange. Huge dark doors in the lobby, looked so depressing.

Plussat: Spa

Miinukset: The handles on most of the drawers were very sticky - obviously hadn't been cleaned for a long time after a sticky spill. Disgusting

Plussat: The mattress is firm and comfortable.

Miinukset: but the pillows are too soft I had bad sleep and uncomfortable on my shoulder and neck every morning.

Plussat: It was very clean. I love the customer service. Rooms are clean and most of the staff there speak English. The hotel is very comfortable, clean and staff goes above and beyond.

Miinukset: This question doesn’t apply to me, I love EVERYTHING about this hotel

Miinukset: Overall service and care for business customers is excellent.

Miinukset: There is no complimentary wifi in 5 stars hotel very disappointed!!!

Plussat: The spa and pool

Miinukset: Far from the river

Plussat: Perfect staff and location

Miinukset: Kind of foods , I recommended the hotel management to add some kind of Arabic food and western one,and add some kind without pork or bacon

Plussat: Amazing breakfast and bathtub with city view! Metro station at 2metre from main door

Miinukset: Old style fornitures was not what I expected but everything was very clean and confy

Plussat: hotel has a great location clean nice staff

Miinukset: nothing

Plussat: I liked how friendly staff are

Miinukset: The spa is a disaster I payed 1800 rmb for the sorest massage I ever had Sick employee gave me the flu and had no power to stand .

Plussat: Great Location. Helpfull concierge to find everything.

Miinukset: No body can understand english except the concierge.. check in not less than 15 min.. Check out not less than 15min also!!..

Plussat: The hotel and it's personnel. I always ended up extending my stays.

Plussat: Location accomodating staff and service fantastic!

Miinukset: For its the best hotel in guangzhou!

Plussat: The environment, the personnel!

Miinukset: Should provide bidget in the toilet.

Plussat: Rauhallinen hotelli, huonepalvelu hyvä. Varsinkin alakerran aulan henkilökunta avuliasta.

Plussat: All of the friendly and very professional staff treated us like VIP’s everywhere we went, from Kwent who greeted us at the airport (chauffeur) pick up to Maggie in the lobby restaurant. We were very well looked after and they remembered our preferences from the day before so never had to ask twice!

Miinukset: Nothing

Plussat: Location is good, not too close to trade venue though. Breakfast was really good. Facility is beautiful and clean.

Miinukset: Staff and customer service, TEEEEERRRRRRIBLE. The Front desk does not know a word of customer service, gave me fake currency and tried to blame on me that I got from somewhere else, asked for video footage and they denied it. Left an email with customer service manager more than a week ago but no one cares to answer that. You don't expect this kind of behavior for a reputable hotel chain. Very much angry and disappointed. Not big money but how they treated is miserable.

Plussat: It was an extra special experience especially coming from a whole day of work meetings. The staff were very helpful and friendly. Jason from the concierge took good care of our needs with a big smile. That smile made my this business trip a leisure

Plussat: It was completely better than any hotel, from the staff to facilitates.

Plussat: I would like to put a special mention for the restaurant Limoni and it's staff. Special mention for Bonnie...who is a star. She went extra mile to the provide what was needed. Similar mention for the breakfast and the team present during breakfast.

Miinukset: Hairs , stained product , not worth indeed for the first visit A bit disappointed and sound proofing is quite bad Maintenance is not up to standard, some issues in bathroom and look aging FO staff did not introduce her name upon checkin and did not ask about my feedback after my departure, quite surprised if this is RC standard Hsk team is polite however some issues in room , i did not see the Ritz Carlton Gold Standard especially the motto we are ladies and gentlemen serves ladies and gentlemen Overall the experiences is disappointed

Plussat: Location, service

Miinukset: The plug of bedside cabinets was broken

Plussat: bed

Miinukset: bathroom tubes

Plussat: Outstanding chief, directly present himself to the customer, fulfilling Owen need, and anticipate our demand. My wife showed interest in pumpkin soup in one meal, next meal he prepared it even though it wasn’t listed. Food going to get me back to Guangzhou Ritz. Thanks to Chief Jewish.

Miinukset: I was upgraded in the room, the upgrade look on the tower, however on floor 20 (lowest floor) though I request Hight floor reservation.

Plussat: People and facilities are very nice and kind

Miinukset: Average English too low for a five star hotel

Plussat: Stylish and clean.

Plussat: Most of the stuff understood English

Miinukset: Needs renovation. See the photo of the corridor to the room. It looks terrible. Rooms are also worn our.

Miinukset: nothing

Plussat: Location and service

Miinukset: Reception area

Plussat: Overall outlook of the building and view from both restaurants, bar & room.

Miinukset: I suspect that walls aren’t soundproof enough. My friend visited me and we stayed up chatting, just 2 person, no music or TV and someone called manager and complained. I really think we weren’t making excessive kind of noise.

Plussat: Breakfast is good

Miinukset: The glass door of the shower room has water leaking

Plussat: Everything. The room. The lobby. The staff. The bar. The style.

Miinukset: In room dinning food. Corridor carpet was stained.

Plussat: Great location, the room is quite big and the view is excellent

Plussat: Staff were very nice and easy to interact with. The hotel is only 3 years old and very new and clean. The design is beautiful. Very Zen while also modern. Fantastic gym and pool. Good black out curtains. Extremely comfortable facilities.

Miinukset: Rooms were not entirely sound proofed so we could hear the family next door. I complained to the staff and they sorted it out within 5 minutes.

Plussat: Exceptional staff. Beautifully designed spaces with beautiful views of Zhujiang. Wonderful spa and indoor pool with a view. Walking distance from museums and opera house.

Plussat: The scenery was outstanding. The interior of the public areas was gorgeous. The sports facilities were good. Our room had a nice view from a nice cosy balcony. Breakfasts were plentiful and delicious.

Miinukset: Staff hardly spoke any English. The cleanness of the room left much to be desired. Cafes and restaurants are about 1 km walk from the hotel. Make sure the pool is open before you confirm your booking.

Plussat: Nice Hotel,but a little far away from downtown

Plussat: Breakfast buffet was great and bed super comfy. Rooms very big and my wife loved the bath. Staff were very friendly.

Miinukset: We booked a room with a double bed and got two twins instead. Wasnt a big problem. Just had to go back down and ask to be given a different room. Was just our second time staying here and the same thing happened last time.

Plussat: The staff was very helpful on check-in to bring two reservations into one and allow me to stay in the same room for the entrire trip.

Miinukset: Unfortunately I left an expensive Cross pen in my room and on my return it went missing. I am not sure if it was taken inadvertantly during the room cleaning... I hope that they can locate it.

Plussat: The hotel rooms are very big with balcony and really nice lake view.

Miinukset: The hotel is old, need some repairs. The silickn in the bathroom is black instead of white. I found cockroach in the bathroom..

Miinukset: Ulkouima-allas alue aukesi vasta klo 15, vasta kun aurinko alkaa jo laskea.

Plussat: I love the staff everyone is so friendly And they try the best to communicate with you in English Hotel clean food was great free breakfast.

Plussat: The location and the walk ways around the hotel.

Miinukset: The maintenance of the hotel need to improve and they need to have more food types in breakfast and lunch and dinner

Plussat: Food was good beds were very comfortable the staff was friendly and helpful

Miinukset: It could use a little updating

Plussat: There was nothing that stuck out as being quality, the hotel was very average.

Miinukset: This is supposedly an international hotel but all the staff struggled to understand basic English. There was no "heart" to this hotel so you were either in your room or out.

Plussat: Food

Miinukset: Nothing

Plussat: Very nice

Miinukset: No water in wash

Miinukset: That they charged me 30 yuan for a bottle of evian water. That's a little low class when I'm paying about 1,000 yuan a night

Plussat: I liked the location attached and surrounding to shopping malls. The service was good. Clean and comfortable rooms.

Miinukset: Breakfast

Plussat: The room is clean and very convenient to the lounge

Miinukset: Location is good for side seeing and a lots of convenient restaurants to have lunch and dinner

Plussat: I can’t say enough good things about this hotel. I’ve stayed in a lot of 5 star hotels and this one is definitely up there. From check in to check out, flawless. I’ll start with the room. A typical well planned and spacious room with big windows and a good view. The decoration is a little old but they maintain it so well, very very clean rooms (I would know because I have OCD with cleanliness, and my nose would pick it up straight away as I have dust allergy). Fixtures and fittings are top quality. I’m surprised how they keep the bathtub so clean, doesn’t look like it’s been used much. The beds! Oh the beds - so comfortable including the different pillows they give. Good sized bathroom with electric blinds for privacy from the bedroom. Next is the staff - second to none. Top notch service every time. Anything I requested from buying medicine in the middle of the night for my wife, to changing stay dates and refund was all seen to. Housekeeping was so good I never noticed them! They never disturbed us. Thanks to Elaine, Rio and anyone who I forgot the names of for a lovely stay. Location is the best in town. Endless shops and places to eat just downstairs (Pacific Place is the best for eating - Hot Iron in specific!). Metro is a 2 min walk and Guangzhou East Railway Station is 12 mins drive. I would definitely stay here again if I ever came back to GZ. Don’t waste your money with Conrad etc. Marriott is much better in Guangzhou. Thank you guys!

Miinukset: Nothing. I didn’t get to try the breakfast so I wouldn’t be able to comment on that.

Plussat: The staff was wonderful, the hotel was beautiful and close to many great stores and restaurants.

Plussat: I stayed at Excecutive Floor and loved the attention received from all Business personnel at Business Room and Business Launge. Same great attention received from Concierge.

Miinukset: That we have to change elevators at 5th floor. Also that there are a few elevators from 1st Floor to Lobby.

Plussat: aamiainen runsas ja monipuolinen, samoin illallinen bistrossa

Miinukset: a´la carte ravinotolan luxus menu, ilmastointi huoneessa piti meteliä.

Plussat: The rooms ,the food en wonderful employees

Miinukset: Lack of fluent English speakers at the reception

Plussat: The privacy and that there wasn't alot of people

Plussat: Good value for money for a family.

Miinukset: The sofa bed did not have bed sheet or blanket cover. I had bed bugs bites in arms and legs.

Plussat: Large room. Large shower. Comfort bed.

Miinukset: Apart from reception almost nobody speaks English. Large room, but although an international chain hotel (Hilton group) only Chinese tv channel, wifi signal unstable, few staff, apart from receptionists, speaking English... large room but no trypod nor other thing for the suitcase.... staying on floor.

Plussat: - Good bedroom - Good service - Very clean hotel

Miinukset: - Breakfast must be improved for the rate

Plussat: The brand name and the standard which goes along with it.

Miinukset: Total misrepresentation of the fact about Metro Station. It takes 23 minutes by walking fast and not 10 minutes as stated and Gangding Metro Station is over 1.7 Kms away and not 2600 ft as mentioned. We would have never ever booked here had the Metro fact not misrepresented. This was a very very expensive stay and not worth the amenities provided. 3 Stars out of 5

Plussat: Breakfast was good, Wifi ,easy to connect just poor, Location pretty average 30 mins ost places of interest, however reasonably close to show..

Miinukset: Staff not very glued up or helpful

Plussat: Staff, cleanliness, smelled good, maintenance of the hotel, luxury. It was one of the best hotels.

Miinukset: A little less American breakfast selection

Plussat: food is Ok

Miinukset: breakfast / need a second coffee machine at the time of the fair. The food is not warm enough

Plussat: Breakfast is mainly a good Asian style and only a little western. Staff is friendly. Starbucks is just connected to it.

Miinukset: Room key card need to be adjusted evary day, every time it was blocked even after complaints it was not changed. TV did not have any english channels - even no News channels.

Miinukset: The no smoking meant nothing. They were constantly smokers on the non smoking floors and when complaining they did nothing and didn’t compensate. Also, outside the hotel constantly smelt of sewer.

Plussat: Very clean. great location. Comfortable room. Internet access in reception. WiFi strong. Staff friendly. Air conditioning and strong shower.

Miinukset: The food selection and availability was disappointing.

Plussat: Near to the metro n as well eating places

Miinukset: Clean and well located

Plussat: Beautiful hotel and great location! The room was pretty big with nice views of the surrounding area. It was really good value for money. We used the small meeting room at the Lounge which was very nice too.

Plussat: Very clean room. Excellent facilities. Extra friendly staff. From front desk, concierge to housekeeping, all were ready and willing to go an extra mile to make our stay comfortable.

Miinukset: The Service at the 4th floor Chinese restaurant was somehow below standard. The waiters could not speak English at all and so we could not get help with the menu. They kept saying “Yes” to every question we asked which misled us to making wrong order.

Plussat: The hotel is very nice. Nice rooms nice staff

Miinukset: The room smelled to cigarette and it was a no smoking room. Internet was not good!!

Plussat: A very nice and decent place in a very prominent location.

Miinukset: Nothing really

Plussat: Clean, quite convenient, staff are very friendly and helpful, comfortable beds, many towels in the bathroom.

Miinukset: Breakfast needs more varieties.

Plussat: I like the hotel and the service

Miinukset: Pool was too cold

Plussat: Good spa, fitness and pool area. Bar on the ground floor, many restaurants in this area.

Plussat: Concierge Mr.Jim was helpful. Thank you Westin hotel team .

Plussat: Clean

Miinukset: Room air-conditioning is terrible. Room is warm.

Plussat: The staff was very helpful. My flight into Guangzhou was rescheduled so I was not able to check in on 2nd July as I had booked. I ended up checking in on 3rd. The hotel was kind enough to waive the one day. I also got a room upgrade to renewal room. Michael at the front desk was most understanding. Eamon at the concierge was just amazing. Going the extra mile to show us where specific shops were where we could shop.

Miinukset: Nothing really. Everything was just so good.

Plussat: The room was too warm A/C was not working properly. I was checked first at smoking room despite I requested non- smoking room.

Miinukset: The staff very helpful

Plussat: It’s clean , big room . Nice view.

Miinukset: Everything was fine

Plussat: Fantastic localization if you visit the fair and concierge services very helpful. Breakfast definitely above average with perfect bakery and i.e. parma ham !!

Miinukset: Restaurant and bar staff hardly speaks english - i would expect much more from such prestigious network. Rooms need renovation - some items are not so clean and some broken. Apart from the show there is not so much to do around hotel

Plussat: Close to the conference center. The hotel employees knows English

Miinukset: A little far from the city

Plussat: Very good service.

Plussat: Clean and comfortable

Plussat: The room was great, the bed was comfortable.

Miinukset: The whole check-in process was painful. We tried an early check-in and it took over 30 minutes for the front desk to figure out that the 2 rooms were not ready. When we were back at 17:00 for the check-in it took an other 30 minutes and the 2 rooms were still not ready. They told us 30 minutes but we had to wait an extra hour to get the rooms. Both rooms were booked as not smoking but they actually gave us 1 smoking room, had to change the room.

Plussat: Everything

Miinukset: None

Miinukset: Communication in English still tough

Plussat: Big room Great view Easy access to Canton Fair and PWTC

Miinukset: International cuisine is missing or very poor

Plussat: Location, cleaningness

Miinukset: The price differ a lot depending on the day

Plussat: Location very good

Miinukset: Breakfast not too much choose

Plussat: Breakfast is not too many choose

Miinukset: No

Plussat: Very friendly staff, tasty breakfast and good location of the hotel.

Miinukset: The only point for improvement for me are the beds, as they are quite tough when you sleep on your side.

Plussat: rooms are nice, comfortable and quiet

Miinukset: i found only one staff person who spoke english

Plussat: staff were very polite and helpful.

Miinukset: room fit-out is a little torn. supermarket is 15mins walk away.

Plussat: The room is clean and the staff are friendly.

Plussat: The staffs are very helpful. The surrounding environment is very nice.

Miinukset: Do not have any convenience store inside the property that can provide long hour services on food or need merchandise

Plussat: The staff was very helpful and friendly The area was quite and nice

Miinukset: The restaurant didn’t provide international food and no place near to buy food

Plussat: good location。

Plussat: Quiet and comfortable room. And this hotel is near by metro station for railway station. House keeper was in every floor and she come to my room really fast . Eventhough it is evening time.

Miinukset: I make reservation for 2 rooms. However, the front staff said to me that they can find just 1 room. I did show them the voucheur but they said repeatly they cannot find. What is less dense is that the room with the name of the person who booked it is missing. I spent so many time for checking in. That is first time that I have problem such like this for usung booking.com site. Besides, they did not speak English well. I called to reception because I could not find the hair dryer. Hoever, they could not understand the word 'find'.

Plussat: Very quiet place and very good breakfast

Miinukset: Internet speed not very well Quite far from downtown

Plussat: room was perfect , breakfast was good.

Miinukset: house keeping staff used to forget coffee mate packs every day , also body wash bottle in toilet , I had to ask . dinner in restaurant first floor , pepperoni pizza had no pepperoni , no chilly flakes , no tabasco . staff doesn't understand well . second floor restaurant , no chill sauce , asked for spoons , didnt understand .

Plussat: Good staff,good breakfast.

Miinukset: Too far from centre and metro

Plussat: Very good hotel with great facilities; good shuttle service to take to the airport

Miinukset: Quite far from the City Centre

Plussat: There is restaurant in the Hotel with nice menu.

Miinukset: Very noisy airsystem. I got ill there because the airco pumped in lots of bacteria through the airconditioner. The room was smelly when I first entered it. We had no time to complain because we had a busy schedule.

Plussat: very nice approach of good english speaking stuff nice big room however outside of center

Plussat: Bed was comfy and room was big and spacious.

Miinukset: Slightly far and pricey

Plussat: Very nice area! Trees everywhere ;) 25 minutes from the Canton Fair!

Miinukset: No shop around the hotel. The mini bar was empty :(

Plussat: good staff & very clean

Miinukset: location was very far , no any resturant

Plussat: The staff are very nice. They finally settle the booking issue and upgrade our reservation room to the VIP room. Thank you!

Miinukset: Receptionist cannot find my booking first and we need to wait in the lobby.

Plussat: Good overall business hotel. Very friendly staff although english skills go from non-existing to excellent. Maybe offer the staff additional lessons as it at times was difficult to communicate.

Miinukset: food seemed to be slightly overpriced for what it was,also compared to nearby hotels.

Plussat: Sijainti messukävijälle lositava. Hyvä palvelu. Hyvä kuntosali ja uima-allas, joissa ei ruuhkaa.

Miinukset: Hinta (kuten kaikissa Kantonin hotelleissa messujen aikana) on kallis! Huoneeseen astuessa haisi home, joka todennäköisesti tuli kylpyhuoneesta. Muuten huone siisti ja tilava.

Plussat: Tahrattoman siistiä jopa kylpyhuoneessa mitä harvoin voi sanoa Kiinassa edes viiden tähden laatuketjujen majapaikoissa. Kaikki toimi palvelu ja kielitaito mukaanlukien toisin kuin useimmissa hotelleissa Kiinassa. Nopea check in ja -out aina ilahduttaa samoin kuin rauhaisa huone. Erinomainen room service myös ja jopa laadukas silitysrauta&-lautacombo ilahduttaa työmatkalaista. Aivan loistava italialainen ravintola ja ok dinnerbuffa.

Miinukset: Ainoa hieman keskinkertainen asia oli aamiainen. Kahvi ei makuhermoja kutkuta ja tavan mukaan Kiinassa leikkeleet ja aamiaisjuustot eivät vastaa hyvää aamiaistasoa. Kuten usein Kiinassa aikaisin aamulla voi puuttui ja sitä joutui joka aamu kyselemään. Ainaiset kivikovat pakkasesta saapuvat uusiseelantilaiset voinapit eivät möykkyinä leipää kruunaa. Leipävalikoima tosin poikkeavan hyvä kiinalaiseen kuivien ja sitkeiden paahtoleipien ja toimimattomien paahdinten normitarjontaan verrattuna

Plussat: The hotel itself is nice, although all standards have clearly dropped since my last visit. Duty Manager Alex Chen tried well to make up for the short falls. Although he was very nice, I am afraid that was not sufficient to erase all other issues.

Miinukset: Poor internet Humidity in room Was checked into a smoking room when i specified i need a non smoking room Check in was a very bad experience

Plussat: good breakfast, modern and well equipped room, friendly staff, exceeding my expectations at this price

Plussat: We stayed in an executive room on the 22nd floor, views were great, the executive drinks and nibbles were great. Best of all was the staff (Michelle, Kelvin!! can't remember the others), they were fantastic. Absolutely loved the experience. We would go back and just stay the whole time in the hotel.

Plussat: Service center didn’t reply when I called in from my room.

Miinukset: In general, it’s good.

Plussat: Cleaniness and hospitality

Plussat: Size of room and hotel location

Miinukset: Construction noise during the day

Plussat: The service and the view are excellent!

Miinukset: Nothing.

Plussat: swimming pool and gym.

Miinukset: 无

Plussat: Everything was amazing, the staff was very respectful and made our stay special, no hidden fees are charges and everything was convenient.

Miinukset: Nothing