Centara Kata Resort Phuket

The pool

The room was very basic and smelled damp

Location was good but there are so many hotels there they all have good locations

We had to move rooms on the first night. They put us in a room with broken air con, shower didnt work and no tea coffee etc. Anywhere else they would have given something as an apology, not the Centara!!! We had to move rooms after we had already unpacked, no real apology at all, the new room was better as it actually worked but the shower was hot and cold and the cleaners didnt give us a bath mat at first so that was annoying. For a Centara we were expecting better especially as I've visited the others in Vietnam Samui and Krabi they are a better standard. I wouldnt go back and think there are better hotels in the area. We decided not to use any of the restaurants or bars after that for the 4 days as the standard had been set for us which was low.

Pool, kids club

Beach little away, shuttle service for limited time slot