Thavorn Palm Beach Resort Phuket

Good and variety breakfast Close to the beach

Check-in late Mosquito Swimming pool not clean

Hotel itself is beautiful, the garden is amazing with a lot of pretty details everything was nice and clean, except the pools maybe. Room was pretty comfortable and the Pool View was nice. We really loved the staff at the reception, they always very helpful and friendly. They let us stay past check out time and gave us everything we needed to shower etc. even tho we already checked out. They beach is literally just across the street and there’s staff to help you pass the road. The beach is awesome, there were a huge waves tho, so maybe it’s not for everyone.

We booked the all inclusive package to just relax and enjoy our last two days in Thailand and were disappointed by the service of the restaurant staff and got really annoyed by how they treated us. Not only did they make us feel like we are unwanted, they almost made us feel bad for being all inclusive guests. When ordering drinks they tried to tell us that we only can order drinks at the one international restaurant but that was only the case for food not drinks. We easily wasted an hour and a half during our two night stay only waiting for the staff to figure things out and then had to wait for a really long time to get our drinks. They even tried to charge us even tho they knew we were all inclusive. The biggest joke was that we couldn’t order Coke Zero, since only coke was on the menu, like come on this is a 5 star resort. The all inclusive package was just a disappointment to be honest, so we would not recommend booking it. The hotel itself is pretty nice tho and like I said the staff at the reception was really helpful.

Blocked toilet

The facts that it has 3 bedrooms and it’s located 20 minutes away from famous Batong Beach.

Be aware!!! DO NOT BUY The all inclusive meals packages is a trap. During our checking , the front lady sold us all inclusive meals package deals that includes all foods and drinks during our 3 days stay. What she failed to explain to us is that the deal is only good up to 6,000 Thai Baht money and anything over that you pay. When checking out the hotel we were very surprised to get a bill of $600 extra. That ruins our beautiful experience we had on this resort and were not planning to comeback on this resort ever!!