Hotel Club Barbarossa

The private beach and the breakfast was good.

The price is not worth the hotel. We booked the double room with the sea view. The air condition was not working properly. In the bathroom, there was no air conditioning system so after shower it was smelly. It was hard to open wardrope and the safe was broken. The room was old and neglected. The room service was so late so when we come back from the beach in the afternoon the room wasn’t clean yet. The fridge was so small that I haven’t seen in any other hotel. When it came to make a check out the staff was rude. It was like 10 am in our check out day and one of the staff member showed up in front of the room.He said that he has to check the minibar.I told him that we didn’t make a check out yet.He was like “I checked the minibar usage daily and we checked the minibar before you make a check out” . I have never seen before that they check the minibar before check out. Then when we were making the check out ,the guy was checking the minibar wrote that we drink some staff from minibar even we didnt use it at all. I don’t recommend this hotel. There are better facilities near this hotel for the same price.

Hotel service in general was not good

the room being detached from the hotel having to walk up a steep hill each time to get to our room and back to hotel restaurant was a discomforting and very tiring.

The hotel around the corner that was actually helpful and did live up to their promise...

Terrible company. We've booked the budget twin room as it looked perfectly clean and neat on the pictures and we were not planning to stay indoors too much anyways. However, upon arrival we were given a room somewhere in a ugly maintenance building close to the reception where the bed itself but also the linen were dirty, there was a leakage in the room and it smelled terrible, the floor was as dirty as the streets, the bathroom was full with mold and the "balcony with view" was a old wooden stairs that would lead you to a chaotic employee area.. When we went back to the reception to ask for a different room or even an upgrade where we were more than willing to pay for they said they were full and the reason for giving us this room was because we would only stay one night and therefore, we shouldn't deserve a better/proper room. After that explanation, there was no motivation or ambition whatsoever from the hotel staff to help us during our disappointment. Based on that, we were lucky enough to find another hotel in the area where we were welcomed as should be and we enjoyed our stay there. All this is very disappointing.. Club Barbarossa hotel looks amazing on the pictures and I'm sure most pictures are valid. However, they also sell rooms that are not on the pictures because they know they shouldn't be offering them but still do in the hopes that guests don't care.... In conclusion, take that dirty room out of your portfolio and only sell rooms that are similar to the pictures you post online and find staff that is actually motivated to provide a great experience for their guests. Mistakes are easily made but can also easily be solved with the right staff.