Best Western Plus New Orleans Airport Hotel

Convience

Pick up from airport was horrible! Was told they ran every hour, waited 40 minutes in very cold weather, called twice, once at a 1/4 till eight, was told they ran on the hour then again 1/4 after 8, then again at 25 min pass the hour, was told again they were on their way, when she finally showed up at 40 minutes pass the hour, the van was so small, we had to cram 6 people and at least 12 pieces of luggage in small van! Never again, would expect better service and honest responses!

Lady who checked us in last night was fantastic

When I reported lack of water cups and towels in the fitness room I was handed 2 small towels (though I said there were 4 of us) and told to get cups myself