Kyoto Century Hotel

The rooms are beautiful, and the beds are so comfortable. The staff cannot do enough for you, they are just so friendly and helpful. We stayed for our honeymoon and my birthday, and so they left a flower in our room, and a hand made card. Such a lovely touch! And only a stone’s throw from Kyoto station and Kyoto Tower.

I love the room we upgraded to. Super modern, clean and beautiful Amazing staff super friendly

Nothing

Good room and comfortable bed. Just great facilities and a good location. The staff were so gracious and polite too

Location of the property is fantastic only 2 mins walk from the train and bus station, reception and concierge staff were super friendly and just unbelievably helpful, the bed was really comfortable, clean rooms and a great selection for their breakfast buffet

The room sizes were a little small and the only other complaint I would have is that part way through our stay they changed from a breakfast buffet to a served breakfast due to issues around corona virus and while the choice of breakfast was still there the service was completely disappointing- often we would get coffee but no milk was brought with it by the time someone turned up with milk the coffee was cold, part of our breakfast would be served and we’d be waiting for the remaining breakfast to turn up so you couldn’t eat all the things you wanted to eat together. We were given vegetarian breakfast tickets, but that didn’t seem to mean anything to the waiting staff as every morning where breakfast was served rather than buffet style someone would bring a selection of meats to our table which we would have to send away. I completely understand that the issues around corona virus and the guidance from the Japanese government has thrown everyone - however there are some basic standards that the hotel should have considered training restaurant staff on.