Radisson Blu Hotel, Kyiv City Centre

Good breakfast selection. Room nice and quiet.

I dont like the payment process. At check in they make you pay for two things. City taxes separately, which is an actual payment. Then the room etc, but this is not a payment it is just a hold with a significant added load (huge) for any extras you might use (e.g mini bar). Then at check out, have to go through the payment process again , when the hotel "release" the holding payment allegedly. Why simply not pay for room properly at check in? Then nothing to do at check out unless extras used. I heard another customer complaining they had already paid but probably not in this scenario. It is so painful at (vast majority - not just radisson) of hotels to check in and out when should be a 60 second process. All detail has already been provided at booking stage. Just give me the key after showing who I am! And stealing passport information is also unnecessary ...particularly of my partner who is not paying. It is not right to act as "big brother" to track peoples movements. Sort out these unnecessary time consuming and customer unfriendly processes!