Westgate Vacation Villas Resort

value for money not meet

Rooms was not clean at check in, customer service not friendly.

Great location - Waterpark not included

Lots of activities for the kids Free Disney movies at the theater Spacious room

Fantastic waterpark but only for owners - wasn't aware of this at booking

Dated and you have to pay for almost everything ex

I liked that there was a small kitchen in the one bedroom unit. I liked that they had a free shuttle to the theme parks - although if you went early you had to return before the park closed. We got a ride there and used Uber to return - cheeper than parking.

The door connecting our unit to the next unit was not very sound proof. We could hear everything that was said in that unit - the conversations, the tv, the swearing, the yelling - everything. TV was small and out of date - no High Def - Only Analog. Fire alarm went off during the night. You have to pay to use the internet. You have to pay to use the gym. They had a breakfast buffet that I would not recommend. I have had better breakfasts at a hotel that has a complimentary breakfast. They offered french toast that was rock hard. Fruit was hard as well. Not many options of things to eat to choose from.

Always a nice place.

I waited in line for 45 minutes just to check in. This is the second time in a row that check in has been that long. Also the room was older and in need of some upkeep. We got a room that had a hot tub in it. Well that hot tub in this room was a small bath tub with jets in it, which wouldn't have been to bad but the jets where not working.

lots of room for me and my family

Yes,initially the rooms that we were given were at the very back of the hotel complex, they were dirty and had a mildew smell that made my sister sick... We were eventually moved to two other rooms that were much better