The Volunteer Hotel

Nothing

Where to begin... The entire property is under construction. So all of those amenities/facilities they list on their site are not available. The pictures on the website of the lobby- not real because it’s just a front desk in a dark room. No gym, no breakfast- sign in the elevator about the dust due to the construction. The major kicker is the nearly $22 valet fee. When we went to check out and voice our concerns about our stay, there was already another disappointed guest at the front desk with the same list of complaints we had! We told the woman at the front desk about the appearance of the hotel and the fact that none of the facilities were open because they were under construction, she said “sorry you were misinformed- because you booked with booking.com it is their fault” meanwhile the volunteer hotel’s own website doesn’t mention any of this either. I explained to her- this is not guests being misinformed, this is false advertising. I would not have booked a night here had I known.

Within walking distance to shops food and campus.

Construction going on was loud and there was no lobby. The beds were incredibly hard like sleeping on the floor.

The location is nice. Really close to the university campus.

The hotel is clearly going through renovations which we were not told when booking. 9AM on a Saturday there was construction that woke us up. The mandatory valet parking was also ridiculous since I could walk to pick up my own car. Front desk was no help.

Rooms was very nice

Hotel was being renovated, no lounge area, plastic cups in room to drink out of. Definitely wasnt what I was used to when it comes to 3.5 stars.