Haad Yao Bay View Resort And Spa

Good resort with clean rooms. We did expect a more luxourious room but it was clean (we had the standard hotel room) and big so we were happy! Right next on a pretty beach and good breakfast. Perfect Thai Massage right on the beach, part of the hotel. Ask for On! (that's her name).

We didn't think the food in the restaurant (hotel) was that good, a bit boring. Eating on the beach was great, but the food was a dissapointment. They staff had a music installation on the beach and one night they played loud urban music, which didn't really fit with the sound of the beach and the relaxed resort atmosphere.

beach view (from restaurant, pool), fairly clean

not welcoming, money-driven staff (particularly elderly lady running the place and dominating everything/-one): a) had to pay full reservation price in advance (even before seeing the room), b) resort is very remote and far away from supermarkets such as seven eleven (1h walk). the resort supermarket (operated by hao yaad) charges 250%-500% higher prices than seven eleven. c) air conditioner only cools room down to 28degrees (says 18degrees on display, but didn't work). fan works ok d) fatty breakfast - no buffet (even though I booked it). limited a la carte (one is only allowed to order once p.p. and only one egg-dish), no milk, cereal or dark (=healthy) breads. e) staff didn't help when I needed emergency transport to koh samui hospital

The beach was nice and the rooms were comfortable. The rooms were private and quite big.

Our room was infested with ants, our air conditioner didn't work and the vans used for shuttle broke down and were very dangerous considering the price. The staff spoke poor English.