Renaissance Koh Samui Resort & Spa

Very good hotel : perfect location, high quality restauration, friendly and professional staff.

The villas are amazing, main pool area nice and the staff is awesome.

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The reception staff are friendly and attentive we loved the cold flannels on our arrival. The staff around the pool are friendly and helpful and happy to teach basic thai words. The little extras that were brought around the pool, frozen fruit, cold glasses of water and slices of watermelon or pineapple were just brilliant, so why charge stupid amounts for water in the rooms....still annoyed by it

Being charged for a bottle of water that was placed next to the bedside and the free ones hidden away. For a 5 star hotel they do not need to do that. In English money it was 8 pounds. It sully our experience a little, as the place and staff are amazing.

Really exclusive! Service in this hotel is wonderful! Clean! Good food! Amazing breakfast!

Gym could have a possibility to make squads with bar.

Gardens, restaurants and the staff were very friendly, helpful and nice, especially the navigator which speak Norwegian

The beach was useless for swimming, but you could walk or take the bus from the hotel( required a day ahead notification) to Lamai beach. Walk ish 20min in not so nice surroundings. The pool could have been better, but ok!