Krakova hotellit lähellä Pałac Biskupi w Krakowie

Plussat: Aamiainen oli loistava.

Plussat: The hotel location was excellent the breakfast and service was excellent ,the room was superb and very comfortable .

Miinukset: Nothing could of made our stay any better ,all staff we met were very friendly and helpful

Plussat: Erinomainen aamiainen

Plussat: Clean everywhere Great staff Spa area was a nice bonus

Miinukset: Nothing

Plussat: Really nice boutique, modern hotel, with great access to the city square. Amazing pools and spa facilities, with kind and helpful staff.

Miinukset: I was overcharged for the spa treatment I had, and had to phone them back up once I had left the hotel. They quickly corrected their mistake. But with transaction and FX fees it also cost me.

Plussat: Location, cleanliness and facilities

Plussat: Aamiainen oli monipuolinen ja palvelu nopeata ja kohteliasta. Keliaatikot oli hyvin huomioitu. Hotellin uima-allas oli loistava 8-vuotiaille tytöillemme. Sijainti oli hyvä vanhan kaupungin kävelykadulla.

Miinukset: Kaikki oli niin täydellistä. Jopa aurinko lämmitti meitä 3 ensimmäistä päivää.

Plussat: The spa is amazing!

Miinukset: The shower went from hot to cold a lot

Plussat: The staff went above and beyond. My partner required medical assistance, which was unexpected, and the staff were brilliant. Thank you.

Plussat: Fabulous location Really modern and clean Amazing breakfast

Miinukset: Our room was a little cold, we did say and got given some extra duvets.

Plussat: Located centrally to the main old town square, food in hotel shop/cafe and restaurant very good

Plussat: Sijainti, aamiainen, kuljetus kentälle

Miinukset: Sviitin ikkunat avautuivat aamiaishuoneeseen

Plussat: Tilava huone upealla näkymällä joelle. Sänky oli mitä parhain nukkua ja club loungessa oli kiva käydä viettämässä aikaa. Aamiainen oli ensiluokkainen. Suosittelen kaikille Krakovaan matkustaville Sheraton Grand hotellia. 11/10 ❤️

Plussat: Kaikki toimi hyvin. Erinomainen paikka.

Plussat: Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well.

Miinukset: I was disappointed that the in-room wifi was not free, but sadly, that seems to be more and more common.

Plussat: The staff was excellent, friendly and personable. The hotel was very clean. The restaurants were first class

Miinukset: N/A

Plussat: The hotel was great staff very friendly and helpful breakfast was amazing choice wonderful and very pleasant to sit and relax over breakfast. would definitely come back The beds were very comfortable

Miinukset: Very happy with service in the room the only thing I think could be improved the teabags and no cookies or biscuits in the room also we don't like uht milk fresh milk would have been very nice and some hot chocolate sachets not the best room for a view but that wasn't that important

Plussat: Aamiainen, spa ja palvelut erinomaisia

Plussat: Very central to the old town but beautiful view of the river and the castle

Plussat: Huone järjestyi spontaanisti ennen check in -aikaa

Miinukset: Respan nainen pöpötti check out:ssa liian nopeasti Puolan aksentin englannilla. Ei myöskään kiittänyt vierailusta eikä sanonut näkemiin

Plussat: Aamiainen oli kuulemma hyvä kuohuviinin kera.

Plussat: Great location and helpful staff.

Miinukset: Curtains didn’t close properly and the bathroom extraction fan was poor which were small annoyances in an otherwise pleasant stay.

Plussat: Great location, welcoming staff, and comfortable beds! A+ all around.

Plussat: Everything

Miinukset: Nothing

Miinukset: Huoneeseen oli laitettu lämmitys päälle, koska oli alkanut kuulemma lämmityskausi. Sen takia ei ilmastointi viilentänyt. Ulkona oli kuitenkin päivän ylin lämpö 18-20 astetta. Kuumuutta ei saanut muuten vähennettyä, paitsi avaamalla ikkunaa. Ikkunasta taas tuli huoneeseen meteliä varsinkin öisin.

Miinukset: Ensinmäisenä aamuna saimme aamiaisella juomiseksi vain yhden kupin kahvia. Muut juomat olisi kuulemma pitänyt ostaa erikseen. Tästä valitimme ja meille kerrottiin respassa, että kahvin lisäksi kuuluu lasi tuoremehua ja yllätyksemme oli suuri, kun respa myöhemmin kertoi, että olimme tämän myös saaneet. En ole ennen törmännyt tähän asiakas on aina väärässä asenteeseen.

Plussat: Lähellä kaikkea

Miinukset: Ilmastointilaite niin likainen ettei uskaltanut käyttää, näkyvää likaista pölyä laitteessa.

Plussat: The location was good

Miinukset: Very small rooms and not at all like the photos on their or 3rd party websites. The rooms were not properly cleaned and 1 night I found a spider in my bed! Floors were not swept and felt very sandy. We left early although we had paid for a longer stay coz we just did not want to be there any more.

Plussat: Other than the unfortunate road work outside the place was very good and comfortable and in a perfect location.

Plussat: Everything about the hotel is perfect, 2nd time we have stayed there and won't be the last

Plussat: Huone oli tilava ja omiin tarpeisiin oikein hyvin varusteltu.

Miinukset: Huoneen hintaan olisi voinut sisältyä aamiainen.

Plussat: Aamiainen oli runsas ja hyvä, ala carte, sai valita useista vaihtoehdoista.

Miinukset: Kaikki sujui hyvin

Miinukset: Fantastic location; 60 second walk to the main square!!! Beautiful hotel.

Plussat: Huone ja kylpyhuone loistavat. Ihana korkea kaunis huone.

Miinukset: Huonot peitot ja tyynyt

Miinukset: ei ollut vaate kaappeja mihin olisi saanut vaatteet, olkkarin puolella olisi roskis ollut hyvä. Sänky oli erittäin kova ja olisi toivonut siihen petarin, myös tyynyssä toivomisen varaa iso pumpuli pallo.

Plussat: Very clean and the room was beautiful and bright. The staff were very welcoming and friendly. A staff member booked our excursions for us and she was brilliant, helpful and went beyond her means. We were very grateful sorry I can’t remember her name. The location was so good, literally around the corner to the main square. So cheap and worth the visit.

Plussat: Good hotel, place and personnel

Miinukset: Nėra.

Plussat: The hotel was centrally located, clean and comfortable.

Miinukset: I felt that for what I paid to stay breakfast should have been included in the price. Even so I would certainly recommend the hotel.

Plussat: The staff when checking in and out were lovely along with the bar staff. The pool facilities were good.

Miinukset: We stayed here for one night following a ski trip and needed to be by the airport for an early morning flight. I booked 2 x family rooms which were supposed to sleep 4 in each room. Both had sofa beds in them and there was no room to move. When we arrived the sofa beds where not made up. We had to ask for sheets and pillows. There was also underwear left from a previous guest under the sofa bed. There was also a very bad drain smell in one of the bathrooms when the shower was in use. I was charged for the rooms when we checked in and upon returning home I was charged again. When I rang to query it I was told some rubbish that I had not been charged on arrival and it was a "holding deposit". I had the receipt from check in and it was clear on my banking app that they HAD charged me twice. I was spoken to like it was my fault, I was wrong and they were right. I had to send screenshots of the bank transactions. I have never stayed in this chain hotel before and I can honestly say I will never use them again. Not a great experience.

Plussat: The breakfast was extremely good as were the staff in reception and our room cleaner.

Plussat: The room was lovely, location excellent and the staff were very helpful, would definitely recommend to friends and family.

Miinukset: Jacuzzi wasn’t big enough for the amount of people wanting to use it

Plussat: Great location and walking distance to main square and Wawel Castle

Plussat: Breakfast with many healthy food.

Miinukset: I booked executive room but this mini room what i got i cant consider as executive room. When i checked in all rooms on my hallway were marked on the entry door as "EXECUTIVE ROOM" only my room, last on the hallway was without any sign.

Plussat: Location, lighting, confortable bed

Miinukset: A bit used interiors, 15eur breakfast

Plussat: The hotel was clean and the staff were very friendly,the location was good and not to far from the old town.

Plussat: Aamupala oli monipuolinen. Kokki paistoi omeletit ja muut vastaavat valinnan mukaan. Tuoremehua sai itse puristella omenoista ja porkkanoista. Spa-osaston sauna pieni, mutta riittävä ainakin lokakuun yöpyjämäärällä. Uima-allas ja poreallas olivat ok. Hotellihuoneemme oli executive suite, jossa mahtui hyvin kolme henkilöä yöpymään. Tilaa olisi ollut vielä kolmelle muullekin lisäyöpyjälle. Hotelli siisti ja rauhallinen. Hotellin sijainti hyvä. Hotellin edessä pysähtyy raitiovaunuja ja hieman pidemmällä on bussipysäkki. Pääsimme molemmilla suoraan vanhan kaupungin viereen ja takaisin. Matkalippuja sai ostaa pysäkillä olevista automaateista. Kaikilla pysäkeillä automaatteja ei kuitenkaan ollut. Erityiskiitos hotellin vastaanoton ystävälliselle henkilökunnalle. Saimme varattua kätevästi retken vastaanotosta suolakaivokselle ja saimme pitää huoneen iltaan asti sopuhintaan viimeisenä päivänä, kun lento lähti vasta iltamyöhään kohti Suomea.

Miinukset: Äänieristys ehkä saisi olla hieman parempi. Ulkoäänet kuuluivat huoneeseen ehkä liian kovaakin välillä, äänilähteestä riippuen.

Plussat: aamiainen oli ihan ok, mutta munakkaita ei paistettu sunnuntaina. kävelymatkan päässä vanhasta kaupungista. Henkilökunta palveli retkien kanssa ja oli ystävällistä.

Miinukset: Olimme sviitissä, huoneessa tosi kylmä ,mutta saimme patterin . Lavuaari ei vetänyt. Likaiset kokolattia matot. WC-paperi ohutta silkkipaperia. Hinta/laatu ei todellakaan kohdannut.

Plussat: I loved how helpful and friendly the staff are and the menu and drinks were reasonable and delicious aswell. The room was spacious which a beautiful view of the river running through Krakow! The shop has a variety of beverages and necessities such as batteries and medication. All at a reasonable price and there is always a member of staff at reception to help and house keeping to an extraordinary job.

Miinukset: I thought the mattress was too hard however my partner loved it.

Plussat: The usual Hilton experience. Greeting from the get go, friendly, quick, and thorough. Breakfast had a great choice of local cuisine and continental items. Plenty of juices and great variety of coffees.

Miinukset: The weather.

Plussat: exellent

Plussat: Everything

Miinukset: Nothing

Plussat: Staff very friendly, room cleaned everyday, beds very clean, extra blankets and pillows in the room if needed. Complimentary water in room Shop at front of hotel great add on Love that they offered Soymilk at breakfast

Miinukset: Small windows at corner rooms

Plussat: The room was great for a longer stay in Krakow over the New Year. It was great to watch the firework across the city from the 6th Floor view. The daily breakfast buffet was exceptional. Free parking was a great bonus.

Miinukset: The location was a bit far to walk to Old Town and there weren't many restaurants nearby the hotel.