Novotel Krakow City West

Despite the lack of English skills, the staff was very friendly though. Superb room, nicely furnished and very clean. We were placed in a children’s room which suited our daughter perfectly. We would definitely come back!!

This staff really need to be better at English. They are very kind but there are some annoying misunderstandings because of the lack of English skills. At the restaurant they need to learn that you bring in the food so that everybody can eat at the same time Pool a bit chilly The cleaning lady didn’t take out all of our garbage which was a little annoying The breakfast buffet is extremely crowded. Decent food for breakfast as well as a good dinner menu though Distance to city is it OK if I texted