Kiire oli nousuun mut kerettiin ksikki hyvin
Plussat: "Yes, Very good"
Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."
Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"
Miinukset: "Still don’t have my luggage yet"
Plussat: "Usual faultless KLM experience"
Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Miinukset: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."
Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"
Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Delays, took my hand luggage into the hold,"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Plussat: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Miinukset: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Miinukset: "No reading light in my seat..."
Miinukset: "Turn the lights on early making it hard to sleep"
Plussat: "The service"
Miinukset: "The food."
Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"
Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"
Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."
Plussat: "Pleasant flight"
Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."
Miinukset: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Plussat: "The crew service is impeccable. Ground services very friendly and professional."
Miinukset: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Plussat: "great choice of entertainment content, friendly crew"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Miinukset: "The bags where damaged from the staff"
Miinukset: "Terrible service in flight and customer service wise .. app functionality was below"
Plussat: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Miinukset: "Nothing to improve"
Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Plussat: "Free wee cake."
Miinukset: "Nothing in particular."
Plussat: "Good and plenty of food available."
Miinukset: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."
Miinukset: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Plussat: "Crew is amazing"
Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Good cabin crew, Wi-Fi availability al through my trip.
Plussat: "Crew are the best!"
Plussat: "Good aircraft, good service, on time, eventless"
Miinukset: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Plussat: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Miinukset: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Plussat: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Miinukset: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Plussat: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Miinukset: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Plussat: "Great crew and prompt boarding."
Miinukset: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Plussat: "The crew was excellent."
Miinukset: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Plussat: "The cue lines per zone are the most brilliant idea!"
Miinukset: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Miinukset: "Not to be late ,and not to loose my luggege"
Plussat: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Plussat: "Crew was very nice and the food was excellent"
Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Plussat: "Crew members"
Miinukset: "Up to 1 hour late and they leaved my baggage in Paris"
Plussat: "Didn’t like the sandwich offered"
Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Plussat: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Miinukset: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Plussat: "More experienced, professional crew, better food and service."
Miinukset: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Plussat: "Onboard crew was friendly. Dinner was good"
Miinukset: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Miinukset: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Plussat: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Miinukset: "I just expected better toilet bag for business but what was given out was just basic."
Plussat: ". Budget airline with no legroom or extras"
Miinukset: "See above. Nothing specific to like."
Plussat: "The service was very professional."
Miinukset: "Everything went well."
Miinukset: "Screen broke half way through flight. Food was poor"
Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Plussat: "Comfort, food and service are better than average."
Miinukset: "When stewardess opened overhead locker, something fell on my head."
Plussat: "Speed, courtesy of the flight attendants"
Miinukset: "Landing was a bit rough, understandable due to the weather."
Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"
Miinukset: "no vegeterian sandwiches very disappointed"
Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Plussat: "Nice crew, free snacks"
Miinukset: "For taller people flying economy sucks . The seats are always to small"
Plussat: "Punctual, great food in Premium Economy, friendly crew."
Miinukset: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Miinukset: "Some toilet facilities out of order and some slow service"
Plussat: "Efficient on and off Staff polite and helpful"
Plussat: "The check in process was much better in the CFG airport than SFO. Very organized."
Miinukset: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."
Plussat: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Miinukset: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Plussat: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Miinukset: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"
Plussat: "The boarding process was smooth and the crew friendly. Flight ran on time."
Miinukset: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Plussat: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Plussat: "cookies were great"
Miinukset: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Plussat: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Miinukset: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Plussat: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Miinukset: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Plussat: "Puntualidad y amabilidad en la recepción de equipaje"
Miinukset: "Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística"
Plussat: "Wifi and the nice crew"
Miinukset: "The food option"
Plussat: "They were polite"
Miinukset: "The leg room was terrible and the plane was hot."
Miinukset: "The food was not too good. In general airline seating is very uncomfortable just due to the nature of it."
Plussat: "The flight was on time"
Miinukset: "The crew was harsh and not nice The food was terrible"
Plussat: "The plane was huge and spacious. brand new and although I didn't have a meal, I was so comfortable on the plane."
Miinukset: "Offer free snacks & drink. even for low fare flights."
Plussat: "Comfortable rest, good food"
Miinukset: "Security and check in process need much improvement. No loungers even in premium."
Miinukset: "All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight."
Plussat: "Cheap ticket."
Miinukset: "Old plane, no food offered on a 7 hour flight, curt crew, no in flight entertainment, extremely cramped seats."
Miinukset: "My hot snack order took like 40 minutes to arrive. They mistakenly gave mine to another passenger who did not order it."
Plussat: "Getting off the plane."
Miinukset: "2 hour delay before boarding and now adding more because in LA our gate isn’t ready. they sell everything, you only get a 1 glass of soft drink free. in an almost 13 hour flight this is insane, complimemtary water has to be a must. after purchasing watee bottle an cocke, 30 minutes went by and nobody came to give them, said snacks and drinks were just closed but the purchase did go through 30 minutes ago. gave 1 half full pkastic glass flass woth water wand warm falf full pepsi to make it up. no wifi no meal options to buy, just ‘snacks’ horrible ordeal to be in a plane for 13 hours"
Plussat: "Norwegian Air is great! Very nice plane"
Plussat: "Everything went well ... very nice people work for Norwegian Air"
Plussat: "Nice friendly service Spacious chair"
Plussat: "The food was decent but over priced. I’m not sure my I paid extra for the food when everyone was served."
Miinukset: "The flight was delayed for 6 hrs- The tech didn’t work- absolutely No entertainment THe flight attendants were rude and inept. They repeatedly dropped and spilled things on me. The first words should be “sorry” but instead I got “it’s just water” “it was empty” However, it was hot water and no one likes things dropped on their head"
Plussat: "The price was right ( for the flight) But then you had to pay for luggage and meals"
Miinukset: "No blankets Offered to buy one without succes Very good on board"
Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"
Plussat: "Nice clean, new plane"
Miinukset: "Be prepared to bring out your credit card for a crappy cup of coffee, and again for water, toilet paper, and anything else you might need. Then it took a full 50 minutes to get checked luggage at destination (Barcelona). Staff was rude and simply did not care. After paying for seat assignment and checked bag, it is not a bargain airline. This was first and last time on Norwegian."
Plussat: "USB ports"
Plussat: "I didn’t like anything about it! I would had given Norwegian airline a big fat zero if I could."
Miinukset: "The service was horrible, disorganized and rude. This airline is the worst!!! I will never book airline ever again. Once was more than enough."
Plussat: "I didn’t like the service at the checking in Barcelone airport. It’s was horrible. The customer service is 0/100 I was really disappointed Never ever again on Norwegian From Newark it was great but from Barcelone. Sorry to say that it was horrible you can’t even see a smile on no one’s face at the checking"
Plussat: "comfortable and overall good"
Miinukset: "my luggage didn't come and had to wait until the next evening"
Plussat: "Flight was on time, and comfortable."
Miinukset: "They had no sandwiches to buy, only chips. And pretty bad chips, at that."
Plussat: "Crew was nice"
Miinukset: "I think there is a limit of how low of a service you provide to customers and the luggage limit, which includes your personal item (!) was not clearly spelled out so you can imagine I was not happy to pay another 40 pounds on the way back"
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Plussat: "The crew was very friendly and helpful. The boarding process was fast and efficient. The crew was very fast in their response time especially when food was ordered. The entertainment was probably my favorite part of the ride because it helped pass the time."
Plussat: "Oslo airport was nice"
Miinukset: "Flight attendant was rude. Flight was delayed like crazy. Boarding takes forever in oslo"
Plussat: "price, speed, simplicity."
Miinukset: "all of the food was mediocre, overpriced and not even a cup of water was free. no napkins were provided. trash was rarely picked up. staff was direct and not very friendly. it felt very impersonal. baggage was WAY overpriced, as were seats, so it would have been the same as buying flights on another airline and with more courtesy. I wouldn't fly with them again unless it was a weekend trip and i was flying alone and trying to save money."
Plussat: "I liked the movie selection, that the seats reclined and the staff and food."
Miinukset: "There where four flights all due to take off at 1030 with this company which caused major back up and delay in check in and tsa. They did not delay the boarding times and I had to run to get my plane even though I was at the airport 3 hours before hand. I barely made it running full force in my sock feet. I was very disappointed being a first time customer with this company."
Plussat: "I can't tell you what I liked because I never made the flight due to my first flight being delayed by a full day."
Miinukset: "Everything because I never made the flight because of a delayed and cancelled first flight."
Miinukset: "I wouldn’t fly Norwegian again! Poor service!!!!"
Plussat: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"
Miinukset: "BEWARE BOOKING NORWEGIAN THROUGH K A Y A K. Norwegian is the only airline that does NOT allow travel agencies to access reservations — meaning should any issue arise, the travel agency will be calling the same Norwegian line that you would, with even less power than you would normally have yourself. Never fly Norwegian if you don't like the sound of 8 hour delays and lost baggage that require a rescheduled flight home — because they will insist on charging you exactly what you paid for the first ticket, claiming there's a "fare difference" when in fact there is none at all. Outright. Theft. Phone operators will not transfer you to their supervisor; online request for problem resolution has not been answered in over two weeks. If you think nothing will ever go wrong with air travel and you want the cheapest seat possible, fly Norwegian every time."
Plussat: "Good entertainment and movies."
Miinukset: "Flight was delayed 2 hours. Passengers were all on board, plane had power outage and no AC for over an hour. It was a nightmare! you have to preorder meals PRIOR to day of flight...if not, you don't get a meal during the flight (but you can overpay for snacks)."
Plussat: "The plane was nice and cool, and the music was a nice touch."
Miinukset: "The seats were very crowded, little to no leg room available, and the movies kept crashing every time I tried to watch them."
Plussat: "friendly staff/nice airplane"
Miinukset: "bags were $45 on line and $65 at the counter no complimentary food/drink - even water"
Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plussat: "The new plane was very nice and had great entertainment options for the long flight home."
Miinukset: "The airport runway was shut down for 3 hours and we were stuck on the taxi waiting which made the flight seem much longer than it should've been. Not Norweigian's fault."
Plussat: "Clean, nice food, great crew in Premium."
Miinukset: "New movies were woefully lacking"
Plussat: "The new plane, clean, on time"
Miinukset: "I asked for a refill of a glass of wine and it was denied. I found that very stingy. The flight from Oslo to Fort Lauderdale was packed with kids and the flight attendants had no control over them, running around, disturbing everybody and they just wouldn't stop. Very annoying."
Plussat: "The plane itself and the entertainment system. The captin flew the plane very welll!"
Miinukset: "No good no snacks and having to ask for water . You have to pay for everything from water to a snack. Not even nuts are included in the purchase . Don't think i would fly again with them"
Plussat: "It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups."
Miinukset: "It was late. Better communication would help."
Miinukset: "Norwegian boasts of having great legroom, entertainment and food options but after a 3 hour delay for an 11pm flight, the plane that was used was an old 777 from another random European budget airline. I'm only 5'6" and my knees where touching the seat in front of me. When the person in front of me reclined I was literally trapped and had to climb onto my seat and over the armrest. There was no working entertainment system and the food was some terrible fare that didn't meet any very low standard for an international flight. The crew was clearly understaffed but they were pleasant enough. also the plane was not clean. Before wed even taken off you could smell sewage from the bathroom. Overall it was unpleasant and not all worth the "budget" price of $800."
Miinukset: "Flight was delayed 30 minutes"
Miinukset: "NO WI-FI"
Plussat: "Seats were comfortable"
Miinukset: "Flight was late."
Plussat: "Smooth flight"
Miinukset: "Took very long to get pre-ordered food which was of poor quality vs the price paid."
Miinukset: "cramped seats"
Plussat: "We took the flight from Stockholm to Copenhagen so its only an hour no food but they did serve drinks. Boarding was quick and easy and everything went very well"
Fast, good loads in and out, totally worth of price.
Flight was delayed for two hours. No one offer a glass of water
Miinukset: "Food and drinks for free"
Plussat: "Seat super uncomfortable"
Plussat: "Quick boarding."
Miinukset: "The seats are just not comfortable in the slightest. There is no room. No where to put your legs."
Miinukset: "Long queue to check in bags Only one guy at the desk to do it... Plane delayed hour and a half. Minimal communication."
Plussat: "I like the aircraft"
Miinukset: "The change inside the plane.My seats was changed several times."
Plussat: "The crew on the plain were great"
Miinukset: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
Plussat: "Comfortably seats and more reliability."
Miinukset: "It’s a classic ryanair flight. Need I say anymore!"
Plussat: "Cheap easy way to fly"
Miinukset: "Creamed way too many people on bus at airport. Boarding way hectic and crowded"
Plussat: "I liked when w landed in my destination."
Miinukset: "The flight attendants were very short and not helpful. I pumped breast milk and asked for a bit of ice and they gave me four cubes. When I asked for a bit more after first service they again gave me four cubes. Not very kind and treated me like I was bothering them."
Plussat: "Crew was professional and well organised."
Plussat: "Exellent start and landing! Bravo pilots!"
Plussat: "The price of the ticket was cheap..."
Miinukset: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Miinukset: "Flight was delayed"
Miinukset: "Food was not offered and there was no entertainment but over all the flight was fine."
Miinukset: "2 hours 36 min late no refreshments or apologies additional hour on the tarmac, no money penalty"
Plussat: "New aircraft lavazza stong coffee"
Miinukset: "All was good"
Plussat: "We actually made it"
Miinukset: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Miinukset: "There’s nowhere to put anything. Usually there’s a pouch to put your stuff in. That would be helpful."
Miinukset: "Having to pay fee for airport check in."
Plussat: "El avión está nuevo y la tripulación está bien"
Miinukset: "No hicimos check in por internet y en el aeropuerto nos hicieron pagar 55 libras esterlinas por persona para hacer check in"
Miinukset: "I arrived from another international flight and ran like crazy for my connection and arrived before the flight departed. When I arrived at the gate the agent would not let me on the flight and offered no assistance to rebook. Not what I wanted to hear after 12 hours flying and a 30 minute run through Frankfurt airport"
Plussat: "Well heck it’s cheap at least. Make sure you pay for upgrades."
Miinukset: "You get nickelled and dimed for everything. Seats are cramped. Lots of drunk people. Miserable staff."
Plussat: "Tickets were Cheap."
Miinukset: "The flight attendants weren’t friendly and had a bad attitude. They were not helpful at all."
Miinukset: "No reveling seat, no water available and no jet way."
Plussat: "The flight was great and all"
Miinukset: "The fact that qhen i bought on your app it said 23euro and when i got in the airport i had to pay 165euro to get on board... wth??? Still don’t understand that part would you be able to refund me that part since you didnt told the real cost.. thanks"
Miinukset: "ridiculous 50 check in fee"
Plussat: "on time"
Miinukset: "Flying shop"
Plussat: "5 stars all great"
Miinukset: "Tea was awful, too hot in plane at the begining."
Plussat: "I like that I got to my destination on time."
Miinukset: "I didn't like boarding without zones, you have to stand for so long waiting because every gets in line at the same time."
Plussat: "The plane didn't crash."
Miinukset: "The seats were crammed The seats don't recline You are charged for everything, including water Boarding wasn't super smooth, the plane was late"
Miinukset: "Having to check a bag that will fit in the plane and being charged so much"
Plussat: "It was very speedy and the crew were helpful, it was value for money."
Miinukset: "It was delayed about 40 min"
Miinukset: "Ryanair is really pretty bad at the customer one on one model. They DO NOT WANT TO HELP AT ALL !! it just seems to me if you are in customer service you should understand that people who travel from other countries are helping with your economy,YOUR JOB, If you don't fit the model move on,find something else to do in your life. Don't make me feel like I owe you,really you owe me a easy time getting through all the troubles of your airline.If some one from the airline reads this you should play under cover and see what i mean ,act as a person who needs help,does not understand your accent .you just really are bad !!"
Miinukset: "Hidden baggage fees and fees if you don't print out your boarding pass. Fewer Ryanair staff working the desk meant that the check-in line was monstrous. They don't automate, so they had to walk us down the hall to another office to check whether we had paid in advance for our baggage."
Miinukset: "They even didn't offer a glass of water."
Plussat: "Boarding and deboarding were both a little hectic. Crew was pleasant and spoke both english and Italian."
Miinukset: "The cabin seems cramped, and seats not comfortable. My knees were hitting the seat in front of me, and I'm only 6'. Luckily my flight was only 1.5 hours."
Plussat: "short flight"
Miinukset: "waiting for luggage hortibly long"
Plussat: "Price of the flight, and its scheduled departure time."
Miinukset: "45 mints delayed on our departure from London Stansted, no entertainment on board, constantly interrumpting our relax/sleep time with sales, promotions and "lottery prices"."
Plussat: "Not much"
Miinukset: "Being left standing on the stairs inside the airport in Poland."
Plussat: "Cabin crew took good care of passengers."
Miinukset: "Boarding took a long time. We had to wait in a narrow corridor without AC after checking boarding passes but before entering the plane."
Plussat: "On-time operations, clear terms&conditions."
Plussat: "Seemed organised"