Vienna House Andel's Cracow

The staff are really nice. The breakfast was fantastic; the cleanliness of the room was very good, hotel is quiet and clean. The only thing that disappointed us was the lack of still water we were given sparkling water most days despite leaving a note for the cleaning staff on the day before we checked out the room was cleaned with fresh towels & toiletries but no water, it wasn’t such a big deal as we purchased water every day.

There wasn’t anything that we didn’t like.

This is one gem of a place - truly! I travel the world with my job and this place, hands down was awesome. Location next to train station (3 min walk), bus stop out front and only a 5 min walk to Kracow main centre square. Accommodation was clean, beds comfortable, shower awesome and bathroom under floor heating - WOW, so cool. We had some items we needed printing, front desk advised they can do it or go to floor 5 and a printer is there for all guests to use! Breakfast was just awesome, I'm Gluten Free and they had plenty of GF options. Could take coffee out as takeaway as well. The staff are just wonderful and friendly. Went into the bar, ordered drinks and they brought them over - nothing was hard work for these guys! lastly hotel next to Shopping Mall and a Starbucks on the other side!

Can not think of anything

We enjoyed everything. Everyone was friendly and nothing was a problem.

I think the staff, especially Greg, was outstanding, very helpful! The restaurant was exceptional, especially the pork dish on the seasonal menu

Too hot in room

Very convenient for the railway station and the Old Town.

Nothing