La Rochelle hotellia

Plussat: Really clean, secure parking, friendly staff. Fantastic breakfast. Good location to walk into town.

Miinukset: Nothing

Plussat: We had a problem finding the hotel as the main address given on the reservation note when put into the satnav took us to the centre of a residential area and we had to telephone the hotel, even though we were not far from it, but a we didnt know the area we would not have found it by oursselves. Otherwise the stay was good.

Miinukset: It would have been nice is there had been hot drink making facilities in the room as after travelling all day it would have been nice to make a hot drink and relax in our room

Plussat: Perfect location.

Plussat: The hotel was very clean, quiet and comfortable. Marian at the front desk was friendly and welcoming and very helpful with my lack of French.

Miinukset: Breakfast was ok, could do with a little more variety

Plussat: Parkkipaikka hyvä. Alakerroksessa pääsi ovesta suoraan puutarhaan. Sopivan lähellä keskustaa. Aamiainen oli monipuolinen.

Miinukset: Heikko paine suihkussa. Epämiellyttävä haju huoneessa.

Miinukset: Bedding too warm

Plussat: Clean and comfortable in all areas of the hotel. Free parking in front of the hotel, although it wasn't secure.

Miinukset: Would have liked a greater choice for breakfast. Nothing hot available apart from the drinks. Coffee lacked flavour.

Plussat: The price was great, there is on site parking and breakfast was good. 10 minute walk to the Vieux Port.

Miinukset: Room/decor was a bit tired but clean. We didn’t spend much time in the room though so it was fine.

Plussat: Sijainti hyvä.Palvelu hyvä.Hinta-laatusuhde hyvä

Miinukset: Kokolattiamatto voisi jo uusia.

Plussat: Facilities were great, there was always somebody to help if needed! Nice room!

Miinukset: There was a noise coming from the fridge area, which comes and goes the whole time! Very annoying during the night.

Plussat: En mistään.

Miinukset: Aivan kauhean epäsiisti huone luteilla varustettuna. Varokaa! Aamiainen erittäin huono.

Plussat: Breakfast was very good. Staff were very good.

Miinukset: Room 117 was a bit dated and not so well fitted out. The bathroom was in need of some attention. It was clean. Parking was quite costly but secure. Cost for dog was quite high considering.

Plussat: Staff were very friendly and helpful as we do not speak French we were very happy with the service they provided and the level of English they had.

Plussat: Staff were good nice breakfast.

Miinukset: Staff were absolutely lovely but there were some minor problems like inadequate wifi and no tv, but the main problem is that there was no heating, we asked for a heater on the 1st night, we didn't get one. The next day was colder and wet, we got soaked and when we asked again for a heater we were told that there was none left. I asked for the manager and my request was refused as they were not in. In my view, asking for a warm room shouldn't be ignored, I do not recommend anyone stay here in winter.

Plussat: Location and cleanliness including spacious and lovely staff

Miinukset: There was a shortage of warm food at breakfast, none actually left at 9am!

Plussat: The room was large and the bed was comfortable. The hotel was in a good location.

Miinukset: There was no Internet on our floor. This was a known ongoing problem. Our bath leaked water all over the floor. The hair dryer was hanging off the wall. This 5 star hotel had closed its bar and restaurant.

Plussat: We had a prestige suite with loads of space and very comfortable. Location of hotel was right in centre and with secure parking.

Miinukset: We travel with two small dogs across Spain & France and this hotel was the most expensive for pets - €20 per dog per night - €40 is a lot. Suite was great and clean, although the carpet was very stained it was clean. Fire alarm went off in the morning when I was in the shower. It went off for quite a time so we thought there was a fire and evacuated the room with the dogs in dressing gowns and soap in hair!! When we got downstairs the receptionist said it wasn’t a fire but had taken them a long time to discover how to turn off the alarm. She never offered an apology. When we were checking out my sister was still annoyed that someone didn’t phone the room to tell us the hotel wasn’t on fire and still no apology.

Plussat: Residence de France is a beautiful hotel. A perfect picture of comfort and luxury.Clearly an age old institution, the place feels authentic through and through.

Plussat: The communications we had with Anastasia before and during our stay were second to none, she was polite and extremely helpful, she also sent us to 3 local restaurants that the locals use, which were superb. Will definitely be back, thank you for looking after us.

Plussat: We absolutely loved our stay here. Breakfast each day was beautiful and the location was so central we could literally walk everywhere. Would very happily stay here again. The beds were ALL so comfortable & it was luxury!

Miinukset: .

Plussat: The location is good

Miinukset: The stff are rude and that hotel deserves 3 stars definitely not 5 stars The breakfast was really basic .

Plussat: The staff and facilities were all we could hope for. Having booked we were appalled at the great number of 1* reviews and it was too late to cancel without losng our payment. So we approached it tentatively. We neednt have worried. The staff couldnt do enough to make us welcome and comfortable. And nowhere coyld we see any evidence that this hotel was other than delightful. We highly recommend it.

Miinukset: Spacious and tasteful. EXcellent service.