La Rochelle hotellia

Plussat: Room was small but well equipped and comfortable. We appreciated the tea tray in our room. The bathroom was very good with an excellent shower, however as we are two elderly ladies we would have liked a bath mat ,to prevent any falls. The cleanliness throughout the hotel was good. Breakfast was very good and varied, the croissants and pain au chocolate were delicious.n

Plussat: Staff were lovely. Secure parking (just outside our bedroom window) available for the motorbike. Very large clean room. Good location with bars and restaurants just a short walk away.

Miinukset: Toilet was so high your feet can barely touch the floor (and i'm not short). Shower and toilet roll holder were coming off the wall. Reported to staff who seemed shocked and very apologetic and were going to deal with it immediately.

Plussat: The friendly staff. The room was ready at 3pm as detailed. The secure parking. The location was within walking distance of the habour area. A very good hotel.

Miinukset: Nothing

Plussat: Great attention to detail in the rooms.. many lighting options, stylish and cosy. Friendly staff throughout the hotel

Miinukset: Not much at all. The only things that could be changed were a lighter/cheaper option for breakfast.. possibly cater for vegans. Less plastic (cups, wrapping) so it doesn't end up in landfill/ocean and this goes for many hotels not just Kyriad

Miinukset: It was a located in a back street of La Rochelle, they said there was parking but then wasn’t when we turned up. So you had to leave it on the street, where locals was graffitiing walls! So we looked else where and booked a room with the Central Park hotel. Much nicer with a 5min walk to the beach.

Plussat: Parkkipaikka hyvä. Alakerroksessa pääsi ovesta suoraan puutarhaan. Sopivan lähellä keskustaa. Aamiainen oli monipuolinen.

Miinukset: Heikko paine suihkussa. Epämiellyttävä haju huoneessa.

Plussat: Nothing

Miinukset: Dirty. The rooms are not like in the picture. Don’t go!

Plussat: Friendliness of Reception Staff

Miinukset: Pillows uncomfortable. Breakfast served at 8am on Saturdays .As our Taxi was picking us up to take us to the Airport for 8am check in we had to go without breakfast. The area wasn't very pleasant and the walk into the centre of La Rochelle took 20mins along a busy main road. The Hotel is advertised as being in the centre of the VILLE . Not so

Plussat: Nice clean secure hotel and very good breakfast

Miinukset: The 15 minute walk to town lol

Plussat: Everything, from the receptionist who checked us in, the bed was fantastic, breakfast was excellent, secure parking, we really enjoyed our stop over

Miinukset: Evening receptionist ignored us, 8th September, after we said hello, she didn't acknowledge us, which we didn't like. Extraction fan broken in the toilet, and a strong smell of urine around the toilet, shower pole fell off, which I fixed, cupboard door fell off, which I fixed, we were allowed an extra tea bag, but refused milk, we are from Ireland, and like tea, more tea and milk in the room instead of one tea bag is needed

Plussat: Very clean and comfortable with good wifi.

Miinukset: The only staff member we saw at breakfast was not a happy soul although in fairness she was running the breakfast facility and reception. We were in breakfast an hour before it closed and they had run out of all pastries and were low on ham and cheese. The location was not well described. It was a ten/fifteen minute walk into the main port area but along dimly lit streets, a tad uncomfortable. We don't consider we received value for money.

Plussat: Great location. Clean and quiet. Great comfy bed.

Miinukset: A little dated, especially bathroom and kitchenette

Plussat: Perfect for a night stop over at a very cheap rate. Will definitely look out for Appart 'City sites again.

Miinukset: Nothing not to like.

Plussat: Breakfast was good

Miinukset: We have previously stayed at such hotels in Bordeaux and Marseilles so were expect I g the same welcome.. we stayed twice during the last week, the first time arriving just after eight as the plane was delayed. Details you had sent said check in was until midnight but in fact was until eight. We were therefore locked out and if it had. To been for the eventual help of other guests we would never have got in or found our room. An e mail had been sent but of course I could not open it until I was in the building where there was WiFi. Then we returned this week ( we had paid in Advance). Before leaving the previous time we were told there would be no problem if we arrived just before three when our train arrived. What a fuss about being allowed to leave bags. We were in La Rochelle for sightseeing and were certainly not waiting around. The place did not seem full so I would have thought a room might have been ready, if not a more welcoming way of letting us leave our luggage would have been nice. Breakfast was good.

Plussat: Breakfast excellent (from earlier visit) Room comfortable. Staff exceptionally helpful and welcoming

Miinukset: Some internal noise (fridge?)

Plussat: Cheap but certainly cheerful, easy walking distance in the the old port, lads of bars, restaurants and other attractions. Clean, simple accommodation with very friendly staff and secure parking

Miinukset: The only downside I could see is that if you have mobility issue there are no elevators, not a problem for us.

Plussat: Very good helpful staff and location

Miinukset: No air conditioning

Plussat: Easy access from railway station . Bedding perfectly clean. Nice breakfast buffet

Miinukset: Construction works across the street, lots of noises from heavy equipment. Carpeting in room needed a good vacuuming.

Plussat: En mistään.

Miinukset: Aivan kauhean epäsiisti huone luteilla varustettuna. Varokaa! Aamiainen erittäin huono.

Plussat: Very nice staff that speaks English and French (at least). We were allowed into our room already, although we arrived one hour prior to the official check-in time. Very good value for money, the apartments are very comfortable.

Miinukset: No elevator, unfortunately. We had heavy luggage to carry up three flights or stairs.

Plussat: Great apartment, loads of space and safe parking for our bikes in underground garage. Very helpful reception staff. 10 minutes walk to supermarket and centre of town.

Miinukset: Nothing

Plussat: The staff were polite. The apartment looked like it had been redecorated not very long ago and was clean.

Miinukset: Hotel was near to a train track. I did not realise that when I booked. There was no air conditioning and the rooms were far to hot. Could not leave windows open in order to cool the rooms as there was so much noise from the passing traffic and the trains. Very strange layout to the apartment, the tiny winding stairs to the upstairs area were very difficult for my parents to walk up.

Plussat: Beautiful hotel in the central area of town.

Plussat: Residence de France is a beautiful hotel. A perfect picture of comfort and luxury.Clearly an age old institution, the place feels authentic through and through.

Plussat: Car park very difficult to use and expensive.

Miinukset: We arrived early, the room was not ready, so we went for a walk. when we returned we were shown to a room that was not suitable/very stained carpet and were given another room.

Plussat: Location and on site parking and room spacious and comfortable

Miinukset: Room in need of some refurbishment, bathroom not entirely clean

Plussat: Lovely welcoming and helpful staff on the front desk, Anastasia & Oceana. Always pleasant and kind. The public rooms were lovely, very cute swimming pool and small terrace for relaxation. Great bonus that we were able to park the car in the hotels underground car park which was very convenient and secure. The rooms do need some upgrading, carpets, walls need painting and some new furniture. But this would never deter us from returning because of the great staff, great location and we got more than we expected for the price that we paid. Thank you to everybody.

Plussat: The location was perfect however this property should not be rated at 5 star , it is misleading. the breakfast is very basic and overpriced at 17 Euros per person per day. We did not have any English Breakfast tea despite asking the cleaner to supply our room , her response was she doesn't have any ! we requested milk instead of cream , again the response was we don't have any ! the room was dirty ,and the carpets were badly stained. This is not 5 star !!! I will not stay here again , I will not recommend this hotel and I will not use booking .com again as you have mislead me and others. I have since read the reviews which have been very similar to my experience yet you have not changed the rating , so I ask you why do you ask for a review ? how many complaints do you need to stop misleading people ? It is very disappointing to start a holiday with such a bad hotel.

Miinukset: Everything

Plussat: Friendly staff, good breakfast buffet, great location for place Verdun buses.

Miinukset: For a 5 star hotel!! The room carpet needs cleaning. The toilet paper holder is non existent, The wall paper / paint in bathroom requires updating as there are many splashes , paint etc and tears. The curtain needs repair. In my option, this is a 3* hotel as far as room is concerned, otherwise the rest of the hotel is a good 4*.

Plussat: Nice central hotel next to the centre of town. Nice friendly staff.

Plussat: No food available 7pm No bar open 7pm Dirty toilet Dirty carpet

Miinukset: No food available 7pm No bar open 7pm Dirty toilet Dirty carpet

Plussat: The staff, especially the cleaning lady who left some extra chocolates for us. The location was great and the hotel was clean, the shower was perfect and the pool was pretty accessible.

Miinukset: The hotel didn't provide any bar facilities on two of the three nights we stayed. There was no food available and it just lacked the general facilities you'd expect from a five star. Perhaps it was the time of the year we stayed but the hotel felt like an average 4 star pretending to be a 5 star.