Bella Vista Waterfront Resort

Location and breakfast.

Cleanness and service

Good location, close to most things.

There were lizards, bats and insects in our room. My wife had a heart attack a couple of times. We all slept in one room because wife and kids were too scared to sleep alone. We were stung by mosquitos for the first time in Malaysia. At the back there is a dirty swamp that smelt really bad full of rubbish and other things I don’t want to imagine. The swimming pool was too deep for kids and the small pool was too small to enjoy. The breakfast for $30 Australian each was very very expensive per day. It was terrible and we didn’t bother eating breakfast the second day. $30 each could feed a whole family in whole day in Malaysia. We also found that the room was half the price we paid later on. We were conned with this hotel and I could see the staff snickering and smirking at us. They even tried to con us 60 ringgits each for island hopping tour. I didn’t trust them and I found out that for 5 mins walk we could do the same trip for 45 ringgits. The water park is closed which would be the only reason anyone would stay here. For the price we paid we expected much much better. The cups were dirty and we didn’t drink from them. The kettle was old and disgusting. Don’t stay here unless you pay less than 100 ringgits a night instead of the $140 Australian we paid.

Indonesian friendly staff was the only one good thing at this hotel.

We have traveled in the group of 12 ppl for almost a week and each of us would never recommend to stay at Bella Vista. The castle looking like building had its golden time decades ago, the rooms look so poor thats actually unbelievable - remind of backpackers low budget hostels. The rooms were really messy, with dust everywhere, hair under the shower, stinky towels etc etc... Fridge was completely awful and anyway didn't even work. Aircon smelled dangerously of saprophyte. There was no wifi in the whole hotel area so forget to even check your mails. Most of the tourists staying at this hotel were Chinese who slept in 5 ppl in each room and made so much noise every day waking us up at 6 am. On the end there was no deposit back coz they have decide that its a part of the room price.