MGM Grand Hotel and Casino

Staff is awesome...ammenities/resort fee are lame

Plussat: The restaurants were delicious, the hotel is huge, and the staff were great. The pool complex is awesome, and the lazy river was very fun. Highly recommend Morimoto's restaurant and the new Crush.

Miinukset: Resort Fee: This needs to go away. Our room did not have a mini fridge or a microwave (kind of annoying). A little on the small side.

Good Experience with some flaws

Plussat: Great location, right on the strip with easy parking access, helpful staff and fine dining. The events I was there for where in the Grand, so it was just a short walk to them from the room. Great A/C, so important on a triple-digit temp weekend and powerful shower.

Miinukset: Some mold in the shower stall and peeling stall floor material, security card readers on the guest wing were not working, so anyone could walk right in. long walk from room to parking, but that's pretty much all of the big hotels. The room was a bit less than luxurious for the price, but I was paying for location anyway.

Plussat: Great location, friendly staff

Miinukset: Room smelled bad, carpet and walls were dirty

Plussat: The staff

Miinukset: I got a extra 139.00 charge to my card credit from the hotel. I contacted the hotel and no one could tell what the extra charge was for. I asked to have it to be removed and as of this morning, one week after we left nothing has been done.

Nice place, amenities pricey

Plussat: I liked the overall feel. The staff in every area is great.

Miinukset: I felt that they were way overcharging for all the extras such as food. Also, the restaurants had very limited hours.