Clayton Hotel, Leeds

Do not stay at this hotel

Parking is a massive issue. The hotel has a small car park. When I Ask the staff where I could park the response was not help ful. "We don't know". Took over 1 hour to find parking. The hotel reception area was dirty with people smoking outside of the front door meaning I then stunk of smoke when entering the hotel. In all find another hotel

really noisy all night with people partying

the look and location

noise and no air con

Reception area was impressive

Staff on reception not very effficient The reservation was not in the system. Alternative room booked but this was a smoking room on a very noisy second floor. No apology for the mix up.

Great standard/VFM of Exec Double room

When checking-in, was given standard room as opposed to the booked Exec room, staff showed absolutely no apology or concern that a mistake had been made. Overall, Reception staff were cold and not welcoming, they just 'do the job' albeit generally efficiently. Disappointing approach for such a nice hotel.

Spacious, bright, modern, clean & easy access to town centre.

Traffic noise prevented my wife from sleeping - we tried keeping the windows closed but the noise was still audible, & closed windows were uncomfortable in the absence of air conditioning.