Leeds hotellia

Plussat: Lovely hotel, great location, comfiest beds ever!

Plussat: The room (818) was good, but not as nice as the room we stayed in previously (810). Breakfasts are amazing (even for me - vegan). Staff were all very friendly and they couldn't do enough to help most of the time.

Miinukset: I requested a quiet room, but we were placed in room 818 which is right by the top of the lifts :( The room was also a 'disabled access room' I believe as the bathroom sink was huge and literally right on top of the toilet - not good.

Miinukset: Overall it was good staff are very friendly

Plussat: fab as always will be back again soon

Plussat: the look and location

Miinukset: noise and no air con

Plussat: Great hotel

Plussat: The room was very spacious immaculate and comfortable. The bathroom definitely the largest and most spacious for the price paid and again immaculate all credit to the housekeeping team.

Miinukset: This is the first hotel I've been in that didn't offer tea/coffee facilities in the room which was quite unexpected. Disappointed couldn't have a quick reviving cuppa after a hard days shopping.

Plussat: Convenient

Miinukset: Shared a table for breakfast.

Miinukset: Parking is a massive issue. The hotel has a small car park. When I Ask the staff where I could park the response was not help ful. "We don't know". Took over 1 hour to find parking. The hotel reception area was dirty with people smoking outside of the front door meaning I then stunk of smoke when entering the hotel. In all find another hotel

Plussat: Executive-huone oli avara ja mukava, sänkykin erinomainen. Ikkunan sai auki helposti jos kaipasi raitista ilmaa. Suihkusekoittajasta plussaa, käsisuihkun puuttumisesta miinusta. Englantilaiset taitavat olla enemmän kylpyihmisiä. Aamiainen on ruhtinaallisen runsas ja varmasti jokaiselle löytyy jotakin. Olimme aikaisessa, joten tunnelmakin oli rauhaista ja sali siisti. Sijainti on kävelymatkan päässä keskustasta, mutta samalla sopivan matkan päässä ollakseen rauhallinen. Hotellin alla parkkihalli, mistä plussaa. Parkkeeraaminen on maksullista, hotelli ottaa maksun ja kuittaa kulkukortin.

Miinukset: Hiukan hämmensi aamulla löytää käytävästä mies lattialta nukkumassa, miten olikin turvakameraa unohdettu katsoa. Asia hoidettiin nopeasti pois päiväjärjestyksestä. Huoneessa pitäisi olla vesipullot, etenkin kun baarikaappia ei ole. Vesipullo on pieni sijoitus asumismukavuuteen. Kahvin- ja teenkeittimet sen sijaan näyttävät aina löytyvän Englannissa.

Plussat: Comfortable and spacious! Lovely decor Friendly staff Nice shower

Miinukset: N/A

Plussat: Very easy to get to park car and leave it until ready to go home

Plussat: On arrival I went to the reception desk to which I proceeded checking in with one male member of staff. Unfortunately he was disctracted by a non guest trying to get into the hotel, therefore he left me at reception. Another receptionist then came to assist, who apologised, however I wasn't too bothered because the receptionise was chatty and this is something very rare. She has a very good sense of humour and covered up the waiting durind teh booking in process.

Miinukset: I didn't like the fact that you couldn't get room service, with regards to bottles of wine, but you could get food.Also I think that having to pay for parking while being a resident of the hotel is a tad harsh.

Plussat: Reception area was impressive

Miinukset: Staff on reception not very effficient The reservation was not in the system. Alternative room booked but this was a smoking room on a very noisy second floor. No apology for the mix up.

Plussat: no okay

Miinukset: Only problem was the breakfast it was cold and slightly undercooked - but apart from that nothing

Plussat: Great standard/VFM of Exec Double room

Miinukset: When checking-in, was given standard room as opposed to the booked Exec room, staff showed absolutely no apology or concern that a mistake had been made. Overall, Reception staff were cold and not welcoming, they just 'do the job' albeit generally efficiently. Disappointing approach for such a nice hotel.

Plussat: Hotelli on hyvällä paikalla, erittäin siisti ja viihtyisä sekä henkilökunta on avuliasta ja ammattitaitoista.

Miinukset: Kylpyhuoneen ilmastointi olisi voinut olla tehokkaampi.

Plussat: Hyvä sijainti keskustan ja stadionin välissä. Ystävällinen henkilökunta.

Plussat: The room was big and nice, beds comfortable, bathroom nice and clean. Breakfast was good and the hotel bar very nice.

Miinukset:

Plussat: price, location and quality of the room.

Miinukset: the receptionist was very ppor, on the verge of rude.

Plussat:

Miinukset: Not aloowing more than 2 adult to one room

Plussat: Spacious, bright, modern, clean & easy access to town centre.

Miinukset: Traffic noise prevented my wife from sleeping - we tried keeping the windows closed but the noise was still audible, & closed windows were uncomfortable in the absence of air conditioning.

Plussat:

Miinukset: The Ironing board collapsed and came off the wall

Plussat: Location Room. Great sized bed Shower and facilities fab Only thing missing was an hairdryer

Miinukset: Great location especially to train station Check in super fast and earlier than stated with a lovely warm cookie on arrival...lovely staff on check in

Miinukset: Keep up the good work

Plussat: The food was excellent, staff were very friendly, lovely and clean.

Miinukset: No hand gel provided

Plussat: location perfect, close to shopping, restaurants, bars. Staff polite and accommodating. Rooms are spacious, clean and modern. Price was exceptionally reasonable.

Miinukset: Zero

Plussat: Nice staff both check in and restaurant

Miinukset: To let’s do not flush properly (mentioned it 3 separate times now - cheap flushing cisterns ! Room temperature very poor control

Plussat: Whenever we in Leeds, we always try to stay here, convenient location, quiet and excellent value

Plussat: Sky lounge

Miinukset:

Plussat: Modern, chic, stylish hotel in a great location in city centre. Staff are excellent very helpful & friendly.

Plussat: Very good the staff very helpfull and frendley

Plussat: Staff very friendly and very professional. Room was to a very high standard and very clean.

Miinukset: No

Plussat: Service was excellent, food also excellent would definately reccomend this hotel

Miinukset: The breakfast area was a little crampt

Plussat: Value for money, location, room and view from it. Very clean room well set out.

Miinukset: On the eleventh floor there seemed to be a constant fan noise which we didn't think wasa the air con heating of other guests (we didn't have ours on). Great breakfast but the black pudding was not great, perhaps sourcibng it from the home of black pudding - Bury- would be better.

Plussat: Excellent service and very nice room.

Miinukset: None

Plussat: Overall a thoroughly enjoyable experience. felt so comfortable I extended my stay another night.

Miinukset:

Plussat: The City Inn Leeds is a very modern hotel with an impressive imac in every room. Very clean and spacious bedrooms,excellent value for money.

Miinukset: Being very new there was still much building work around the hotel, and the hotel was hard to find, poorly sign-posted.

Plussat: clean, warm, close to my destination

Miinukset: shower was in the room not separate bathroom

Plussat: Cheap and cheerful. Location is a short walk from the station.

Miinukset: Limited facilities. Wouldn’t bother with the breakfast but at the price I paid I can’t complain.

Plussat: Clean simple good location

Miinukset: Very basic. No tea or coffee in room. Mattress hard

Plussat: Nice location Great staff Could be cheaper, very low budget rooms but comfy

Plussat: Good location - close to the city centre.

Miinukset: Despite asking to be placed in a quiet area when booking, we were kept awake all night for two nights due to people partying on our floor. When we went to reception after the first night and asked to be moved they refused (although admitted they did have other rooms available, which we guess were nicer than the one we paid for). Very uncaring staff and a horrible, frustrating and exhausting experience. We also contacted the hotel to complain about the poor service a few days later but they never replied.

Plussat: the hotel was in easy reach of leeds city center and we had a excellent room with a view

Miinukset: a bigger bar of soap and not having a kettle in th room even tho there was a tv !!!!

Plussat: Very basic but well thought out formula,

Miinukset: however the environs could have been kept cleaner and as it was the cheapest hotel in Leeds on line it seems to attract people who are less considerate of other guests, loud in corridors and slamming doors continually in the wee small hours. Lots of rubbish round the steps and front doors encouraging more litter unfortunate drain smalls in corridors when they were cleaning the rooms. The heating was not effective in the room.

Plussat: only the price is very attractive. each room is equipped with shower and bathroom. very cost effective.

Miinukset: there is no kettle in the room, if you wanna some hot tea or coffee, you always have to go to downstair to ask for it. and everything about this hotel made me feel like it is a student accommodation. i do not think i will stay here again. though the location is in city center, but it is difficult to reach some interesting area, no bars, no stores, very bad.

Plussat: very good value, simple & clean rooms with really helpful staff. Would recommend.

Miinukset: Everything fine :)

Plussat: Very well positioned for all Leeds centre locations. The staff were very helpful.

Miinukset: Found the room wasn't great, main issue was the strong disinfectant smell in every corner of the room.

Plussat: Price and the ability to buy takeaway food from local restaurants

Miinukset: Hard beds. Number one issue is that it definitely needs a better mattress. Television volume control did not work. They was a 10 cm large lump of dried something on the wall. Yeuch!

Plussat: Great location, well-sized room and overall great value for money.

Miinukset: There were dirty (sandy) spots on the carpet that weren't cleaned neither before my arrival nor after the first day. TV in my room didn't work.

Plussat: Quiet hotel so didn't get woke up too early in the morning!

Plussat: Easy access to city centre.

Miinukset: Everything fine.

Plussat: The staff were really nice. Food in bar was good

Miinukset: The room could have done with painting, lots of scuff marks on wall to bathroom. No plastic cups in bathroom for mouth rinsing. 1 towel per person, really could have done with 3 towels for 2 persons.. One for hair

Plussat: I could not have asked for more. From the Manager to the Receptionists, Security and Housekeeping - thank you all for being there for me at such a shocking and disturbing time. I hope all of you made it through the lockdown and will be back to work soon.

Miinukset: The entrance and multiple doors getting in.

Plussat: Aamiainen oli erinomainen. Matka Elland roadille oli riittävän lyhyt. Kanaalin ranta oli hyvä lenkkeilyyn.

Plussat: 1 of the best hotels I've stayed in, in leeds. For a large group of us, check in was quick and easy. Rooms were everything we could ask for. All staff very friendly

Miinukset: Wish we had stayed an extra night

Plussat: The cleaners gave us extra coffee, after a night out! They were lovely.

Miinukset: There wasn't a lock on the toilet door!

Plussat: it was within walking distance to the city centre and train station

Miinukset: the welcome

Plussat: The view of Leeds from the 11th floor window

Miinukset: The public car park facilities require a very late or early return to the car to buy a ticket which is very inconvenient.The breakfast offers poor value for money when compared with similar or more expensive hotels.

Plussat: nice rooms

Miinukset: distance from the train station, i was on my own walking in the dark and i had read somewhere it was metres from the station which is why i chose this hotel.

Plussat: For the price, the services and accomodation are fine. Clean, warm and moderately quiet.

Miinukset: Very very basic room.

Plussat: Aamiainen oli hyvä. Hissi nopea. Kävely kaupungin keskustaan sopivaa aamuliikuntaa.

Miinukset: Aamiaisen hinta turan korkea.

Plussat: The facilities were excellent. The view over Leeds from the 11th floor was fantastic.

Miinukset:

Plussat: Nice City Centre for Shopping.

Miinukset: decoration work being carried out in the lobby.

Plussat: ok

Miinukset: no parking

Plussat: The location was convenient, the room was clean and functional.

Miinukset:

Plussat: the friendliness of the staff

Miinukset: the room was not cleaned properly on any day of our stay.

Plussat: Clean comfortable and the staff were amazing thankyou defintely return

Plussat: The reception staff lovely and the catered to us well

Miinukset: Air con wasn't working and no food for the guests on site. Limited array of drinks choice and dated carpets dusty setting off allergies

Plussat: Everything

Miinukset: Nothing

Miinukset: Room was very hot, and the air con did not cool it.

Plussat: Location perfect. Service from staff fantastic and breakfast was brilliant. Great value for money. 8/10.

Miinukset: £15 per night for car parking in an unbelieveably tight car park. Ridiculous.

Plussat: The staff was excellent both Aiden and Sophie did their very best under what can only be described as a very difficult circumstances, a largely underfunded hotel by Hilton Corporate and Covid-19.

Miinukset: The Hotel was very tired and crabby. Clearly no investment made by Hilton Corporate and their staff is doing the best they can with the resources they have.

Plussat: Hotelli on hyvällä paikalla. Rautatie asemalle on vain muutaman minuutin kävely. Aamiainen oli kattava. Huone oli mukava ja siisti. Samassa rakennuksessa on myös wellness club ja se on hotelli vieraiden vapaassa käytössä.

Plussat: The hotel staff were warm and friendly.,..The room was very clean and tidy.

Miinukset: Price of daytime food was slightly expensive.

Plussat: Quality of service, food, decor, comfort.

Miinukset: N/A

Plussat: Good value for money great location nice breakfast

Miinukset: Nothing

Plussat: The pool steam room and sauna

Miinukset: The wine was very expensive

Plussat: I found the location excellent. We needed to get the train and it was rightr beside the train station. It was also handy for the airport bus.It also turned out to be useful that it had a bar as the snow was bad and we couldn't get out one night.!

Miinukset: Wake up call that we didn't ask for at 5am on both mornings!!!!!!!

Plussat: The entrance/welcome, the leisure facilities and the distance into the city centre

Miinukset: the room was basic, not what what we expected for the price we had paid.

Plussat: the use of the health club facilities

Miinukset: it was a bit basic for a hilton - I could feel the springs in the matras, there were old stains on the bedding and the bathroom door. There was no hairdryer. The cooling system was not clear to use and the room was very hot - opening the window was no solution as it was very noisy - not sure where noise came from. (on the tenth floor)

Plussat: Location, comfort & atmosphere

Miinukset: No issues

Plussat: Location was great

Miinukset: Bar prices very expensive

Plussat:

Miinukset: I had a pair of spectacles lost / removed from my table in the hotel bar and they were never found

Plussat: No applicable!

Miinukset: Nice hotel, good location but rooms and bathrooms are not cleaned. For two people only one towel available, only one toilet roll

Plussat: Where would you like to start? Unsavouries swarming reception. An unsafe as you exit your car does not allow for a good stay.

Miinukset: A working toilet, that hadn’t had last residents “usage” still in the bowl! By the way- I fixed your toilet for you.... Hairs - not one, but loads of hairs in the bath- including curlies! Shouting in car park though out night (after 2), and continued again from 6am.. Shower curtain had the worst mould smell I have ever known..

Plussat: Parking /Bar/ proximity to the event we attended/ staff

Miinukset: No coffee sachets in room/ not enough pillows/ bed very uncomfortable / window catches broken / noise of nearby traffic

Plussat: Good place and location, excellent for travellers.

Miinukset: The receptionist could be more friendly. Maybe she was having a bad day but the attitude wasn't friendly

Plussat: Room was clean & spacious, bed was commfortable, no breakfast was available.

Miinukset: Amount of perminent residence in buildings.

Miinukset: Full of homeless people. Had a very uncomfortable stay. Constantly felt on edge. Will not be staying again any time soon.

Plussat: Good value for money and open for key workers.

Miinukset: As with Britannia properties it was in need of maintenance and attention.

Plussat: The staff were extremely polite, courteous and helpful.

Miinukset: We was unsure what to do at breakfast as there was a tour in and they'd been told to sit at the same tables as the previous day. We were only booked in for the one night and had no idea which tables(if any) were free to sit on. The staff were very helpful but they didn't know which table would be free so we were given one but someone else sat there so we sat at a different table at hoped that nobody minded.

Plussat: The assistant at the reception

Miinukset: Very disappointed as I had to change location from the original booking. Room wasn’t nice , was expecting a double bed but walked into 2 single beds. Travelled an hour to and then an hour back. Not happy

Plussat: The food was of a good standard and the staff was very helpful and friendly.

Miinukset: The room was on the ground floor, it was very noisy with many people banging doors in the early hours. The room was an adjoining room and voices from the other room were easily heard. The cleanliness of the bar and table surfaces were not good.

Plussat: The buffet breakfast was very good. All staff we came into contact with were friendly and helpful. Beds were comfortable.

Miinukset: The bathroom was very jaded with mould on the grouting and rust forming around the bath taps.

Plussat: Our stay was comfortable and the hotel provided everything we needed. I would say I found the staff friendliness and efficiency the best experience, they were excellent .

Miinukset: I think the room was pleasant but the bathroom decor slightly dated and a little bit tired looking.

Plussat: Hot water stays hot. Comfy beds,we were a family of three and there were plenty of spare pillows and towels available in the room without having to ask for them, which I often have to when travelling with the family

Miinukset: Have used hotel over the last 10-15 years, decor looking a bit faded and unchanged. That they no longer supply biscuits with the tea and coffee facilities, the restaurant closes too early on the weekend

Plussat: It was ideally placed for my purposes; dinner was nice and reasonable value and breakfast was nice. I had a cold at the time and wasn't feeling great but I slept fairly well and the people were nice. It was nothing spectacular but there was little to criticse

Miinukset: Well you did ask! - There was a hot pipe running vertically throught the wardrobe that made it difficult to control temperature in the room.

Plussat: Excellent Breakfast

Miinukset:

Plussat: the staff and the room service and the room. It was better than I had expected

Miinukset: the location.

Plussat: Staff were very pleasant

Miinukset: Probably location as too far out of town and charges for taxis were very expensive

Plussat: The breakfast buffet was excellent. The rooms were spacious. The staff was incredibly helpful. By far our favorite hotel of our three week stay in the Britains.

Miinukset: The fact that there weren't more like it available elsewhere!

Plussat: the breakfast

Miinukset:

Plussat: Hotel was modern and clean, with friendly staff. Rooms were comfortable and well equipped. Lovely feather duvets and blackout curtains. Breakfast had loads of options and staff were quick to clear tables and replenish food.

Miinukset: Air con was really noisy, and it was quite chilly with it turned off.

Plussat: Location and comfort very good...

Plussat: Location was good

Miinukset: Quite

Plussat: It was for a birthday treat

Miinukset: Nothing

Plussat: Lovely hotel and pleasant staff

Miinukset: No choice of pillows, mattress needed renewing. Breakfast was a bit pricey for choice given

Plussat: the price and convenience

Miinukset: only reservation is noise between bedrooms esp late at night

Plussat: Excellent breakfast included in the price which made a big difference to me booking it and a good and speedy lift in spite of the hotel being busy

Miinukset: parking difficult and shower could be more powerful - sofa bed was made up but was not needed

Plussat: Helpful staff

Plussat: Good location, walking distance to shops, bars and nightlife. perfect for a shopping weekend or a night out. clean, spacious rooms and good breakfast.

Miinukset: Parking is at an extra cost and is 5 mins walk away

Plussat: the bed was comfy the telly was good

Miinukset: the building is completly soulless,everything is so perfect its too much.the toilet extract stays on permenantly and its noisey,the light switches all clunk on and off and you hear even your neighbours.

Plussat:

Miinukset: Hotel staff did not konw about local attractions in the area, particularly the brewwery across the road.

Plussat: Centrally located (5 mins walk into the city centre). An excellent value Hotel.

Miinukset:

Plussat: the location by the Brewery Warf

Miinukset: very expensive for the standard of accomodation and services provided

Plussat: The staff were impeccable in the level of service they offered. The room was clean and well appointed. The best thing thoug as far as I was concerend was the location.

Miinukset:

Plussat:

Miinukset: no parking

Plussat: Yes , good staff and location

Miinukset: Everything good

Plussat: First time at this hotel but overall first impressions lived up throughout our stay. Received the most fabulous welcome from Matt on reception, which made our stay. Rooms ready & also fabulous.

Plussat: Have stayed in the property on multiple occasions both for work and leisure. Hotel is in a great location and has fantastic facilities and friendly staff. The staff made our stay perfect for our anniversary and were very friendly

Miinukset: Shower in our room water pressure was not good didn’t come out very fast

Plussat: First time at the Crowne Plaza Leeds we came for my partners Birthday and i was so happy with it. The facilities were great such as the sauna, steam room and jacuzzi. The staff were lovely and so helpful and friendly. The rooms were very spacious and clean. Will definately be back again and will also definately recommend.

Plussat: Large rooms

Miinukset: Shower was low pressure

Plussat: I paid extra to have a room with a bathrobe and slippers however did not receive them in room.

Miinukset: Carpet in bedroom was dirty.

Plussat: Lovely welcome from the staff at check in. Room was clean and in good order, bed was perfect. Bathroom was a good size.

Plussat: I was nicely surprised at this hotel. It had had a few bad reviews but I thought it was good. The decor is a little dated ( no flat screen) but always clean, tiday, helpful staff, great pool and amazing breakfast :-)

Miinukset: No complaints

Plussat: Good swimming pool, ample car parking, good restaurant both for breakfast and evening dinner

Miinukset: Expensive internet charge

Plussat: Relaxing

Miinukset: no

Plussat: I liked the pool facilities especially

Miinukset: The breakfast was excellent but thought the dinner let the hotel down. IPerhaps in error we chose from the loose leaf sheet menu and the food was not worthy of such an hotel.

Plussat: very helpful and friendly staff

Miinukset: the only issue is the parking at the hotel, I feel that this is very poor with narrow spaces and there aren't that many spaces

Plussat: Very nice clean and comfortable room(405) Excellent breakfast selection. Good that you can virtually guarantee a car parking space. Not many hotels in Leeds City centre can.

Miinukset: No

Plussat: Not alot to be honest. Stay in hotels frequently first time in a Crowne Plaza and was ot impressed with anything.

Miinukset: The check in was slow the room was ok but not 4 star. The hotel bedroom corridor smelt of cigarettes. Breakfast poor and so were staff on duty, would stay elsewhere in Leeds in the future and would not recommend hotel to friends.

Plussat: Unwinding and relaxing atmosphere.

Miinukset: The breakfast prices were extortionate so we chose to eat our breakfast elsewhere.

Plussat: Location, leisure facilities, helpful staff

Miinukset: Would have preferred tea in teapots at each table at breakfast

Miinukset: Bed very comfortable and room good size Shower not high enough as over bed

Plussat: Hyvä sijainti keskustassa. Monipuolinen aamiainen. Kuntosali.

Miinukset: Viikonloppuna kadun pubeista ja baareista kantautui melua.

Plussat: Erinomainen aamiainen. Ruhtinaallisen suuuret sängyt ja tilava huone. Erittäin ystävällinen henkilökunta respassa ja aamiaisella. Erinomainen sijainti lähellä rautatieasemaa ja keskustan ruokapaikkojen äärellä. Uim-allas, poreamme ja saunat olivat siistejä ja mukava tapa aloittaa päivä.

Miinukset: Viikonloppuna huoneeseen kuului yöllä melkoisesti meteliä kadulta. Tulimme toisena iltana myöhään yöllä festivaaleilta onnellisina, mutta märkinä ja väsyneinä, harhailtuamme kaiken lisäksi hieman eksyksiin hotellille palatessa Ja portieeri oli ovella melko yrmeä ja tyly, kun huoneen avainkortti ei ollut heti käsillä, vaan jouduin sitä hetken laukun uumenista etsimään.

Plussat: The hotel is in the centre of Leeds. Step out and your in the high street. Fantastic place, great staff.

Miinukset: NO

Plussat: Location

Miinukset: Very bad attitude from reception

Plussat: Room and location was fab

Miinukset: Nothing wrong with hotel...just virus is making everywhere really quiet

Plussat: Location

Plussat: Beautiful lobby and rooms and perfect location in the heart of Leeds!

Miinukset: I was frustrated that the front desk insisted my room had not been paid for. I had to think quick to find which card I had paid with to prove that I had. I almost had to pay twice, which would have been a disaster!

Plussat: The location of the hotel was very good.

Miinukset: The bathtub is on the deep side for my age (almost 70 years)

Plussat: comfortable room and great location.

Miinukset: parking was expensive.

Plussat: Room was great, staff were lovely, only thing is as the hotel doesn't have it's own parking you have to park at a public car park, no biggie just make sure you have change (hotel did give us a voucher for cheaper parking), if you're on the train it's ideal, food places just round the corner if you didn't want to eat at the hotel

Plussat: On arrival I was desperate for the loo - jumped out of the car and explained to concierge man. He was so helpful and friendly - he minded my luggage and car while I ran in to find the toilet! So kind and friendly! He then parked the car for us

Miinukset: Nothing

Plussat: The friendliness and politeness of all the staff in the hotel. Its central location and excellent breakfast provided/

Miinukset: Nothing.

Plussat: location

Miinukset: the first room we were given had not been cleaned or bedding changed,

Plussat: Lovely comfortable room plenty of facilities. Excellent breakfast with plenty of choice. Good leisure facilities. Central position near shops and rail station.

Plussat: Friendliness of staff

Plussat: A very comfortable room! No noise from corridor or neighbouring rooms. Very good breakfast. Instant help from staff when required.

Miinukset: Evening meal menu somewhat restrictive and unimaginative!

Plussat: The hotels decor, quick friendly service and nice location, tucked away off main street. Also nice relaxed atmosphere with all different "types" of people.

Miinukset: The equipment in the gym was looking a bit old and worn

Plussat: Top class hotel, grt location, food and staff ,and value well done

Miinukset: I may find one in the future again not yet, thanks!

Plussat: Leisure facilities, comfortable room, excellent toiletries, good breakfast.

Miinukset: Evening meal was fine, but wine list is grossly overpriced!

Plussat: Excellent location, less than two minute walk to city centre

Miinukset:

Plussat: Staff on reception were excellent - couldn't be more helpful

Miinukset: Standard of breakfast both in terms of service and quality was not what I would have expected for a hotel of this rating.

Plussat: Ihana aamiainen -loistava. Kaunis miljöö. Erittäin viihtyisä aulabaari ja hotellin sijainti loistava. Huoneet reilun kokoisia ja siistit. Hiljaiset hotellihuoneet.

Miinukset: Erittäin likaiset pöydät aamiaisravintolassa. Kukaan ei oikeen halunnut siivota pöytiä, joten puhtaita pöytiä oli vaikea löytää. Epäsiisteys vaikutti kokonaisarvosanaan aamiaisella. Tarjoilutasot aamiaisella myös likaiset. Aulabaarissa iltaisin musiikkia. Liiankin voimakkaasti, jos haluaisi aulassa seurustella musiikin aikana, se on mahdotonta.

Plussat: Location was good, very clean and comfortable bed Ideal for the Town Hall, and close to all amenities

Miinukset: We had items removed from room and left on bannister, outside room. These were personal items, and even though contacted hotel, have still had no explanation Luckily we got back, as we saw them on bannister and recognised them Sadly will not stay again

Plussat: The location was superb, the room was a really good size, it was very clean a comfortable.

Miinukset: Parking. After being turned away from the light car park due to an ongoing murder investigation we had to park almost 1 mile away, when we enquired if we could still get the discounted parking vouchers availible from the hotel the guy behind the reception replied "we've got nothing to do with the murder". Very disappointing.

Plussat: I was very impressed with the standard and quality of the rooms and ease of access to facilities

Plussat: Very clean, nice facilities, great location, and good value for money

Miinukset: No biscuits with tea bar!! Mini bar was empty!! Checking in and out was a long process as you only had one staff on.

Plussat: Reception staff friendly and efficient. Pleasant room with very comfortable bed. Very central, but quiet in spite of being full.

Miinukset: I find the keycard difficult to use in door, but maybe it was me being thick!

Plussat: the location close to shops bars restaurants the train station and bus station..

Miinukset: no

Plussat: Keskeinen sijainti, huone hauskasti sisustettu. Ja vaikka aamiainen ei kuulunut hintaan, huoneessa vedenkeitin, teeta ja pikakahvia, joten aamukahvit kylla onnistuivat!

Plussat: Brilliant location in The Light - we met friends for dinner on the Saturday evening at a restaurant 2 minutes away, watched a film on Sunday in the Light and then had a late lunch at Brio next to the hotel. Also, liked parking in a secure car park overnight. Next time we will eat Sunday lunch at the hotel - looked great!

Miinukset: Kept forgetting to use the key card to operate the lift even though we were told at reception.

Plussat:

Miinukset: Hotel beds too soft

Plussat: Beautiful room in a great location.

Miinukset: Room service food was of a very [poor standard. As a solo female traveller I dined from the room service menu several times and was amazed that a hotel of such good reputation should have such a limited menu and poor quality food.

Plussat: Very clean room and comfy beds and nice bedlinen. Good bathroom though shower mechanism overcomplicated!

Miinukset: Yes, there were rows from the next door guestsin the corridor outside our room at 2am and 6am which was awful. We complained and got some money back.

Plussat: Convenient to city centre, rooms quiet

Miinukset: Parking still expensive even with discount. Smoking in bar, which is above restaurant area, but I guess that will all change in July!

Plussat: Price make sense Very Close to National Railway Station

Miinukset: The Hotel like a maze make me feel to discover the hotel room. So that’s why the hotel called Discovery Hotel? I am facing three problems at these three nights. First day housekeeper forgot to empty rubbish bin , Second Day forgot to bring a new towel and Third day I couldn’t even open the room door until I found reception.

Plussat: The location is good,and the staff are very good

Miinukset: I have no dislikes

Plussat: Location. A young man at the front desk was friendly and helpful in all directions. Comfortable mattress.

Miinukset: The room I was placed was small and no air draft from opened windows; felt suffocated during the night stay.

Plussat: Good location, even better price - £35 for a double room - not the greatest of hotels but can't argue with that for the money. Would stay again!

Plussat: Everything

Miinukset: Nothing

Plussat: very central, requested an early check in with no problems

Miinukset: noting at all it was perfect

Plussat: Huone oli isohko, riittävästi tilaa molemmille ja kylpyamme oli mukava yllätys. Säilytystilaa oli kivasti. Huone viihtyisä.

Plussat: Great location

Miinukset: Did not dislike anything

Plussat: Central location with a 50% discount for parking. Pleasant & helpful reception staff who arranged a taxi for our night out in Leeds. Comfortable bed & a great value Continental breakfast.

Plussat: Nukuin yllättävän hyvin. Hotellin sijainti on minun tarpeisiini erinomainen.

Miinukset: Vanha rakennus, natisevat lattiat. Matkalaukku hetkeksi säilöön, siitä veloitettiin £1.

Plussat: Sijainti oli hyvä. Hotelli edullinen mutta viihtyisä. Palvelua ja hyviä neuvoja sai vastaanotosta! Olin tosi tyytyväinen. Kiitos. Hotel was,very good, location was exelent. We got good services from the front desk. I was very pleased! Thank you.

Plussat: How central it was came straight out the sovereign car park up the top and hotel was there brill,

Miinukset: Can’t really say anything about the hotel , only car park charges, was told £12.00 for twenty four hours, was really £23.00 for twenty four hours , but not a problem .

Plussat: Friendly staff, easy to book in / check out. Room was very tidy and looked after, clean and also warm too. Shower was good and hot and looked good.

Miinukset: Just a few minor things. The shower had been revamped by the look of it but just missed a few things that would have finished it off - like the shower curtain rail was still rusty and one of the ceiling boards was mouldy needed a lick of paint. Just attention to detail but was fine apart from that.

Plussat: Comfort and cleanliness, friendly staff. Very good location to explore Leeds, the pubs and not far from Royak Armouries. My main reason for visit was to try the real ales available in Yorkshire, do a tour of Fox & Newt brew pub and most importantly to say farewell to Tetley`s beer as brewed in Leeds. The Discovery Inn was the perfect location to plan this visit.

Miinukset: Only one thing, the toilet did not flush very well. I literally had to push to handle about twenty times to get it to flush very moderately.

Plussat: value for money

Miinukset: nothing

Plussat: The helpfulness on the reception staff and the proximity to the railway station.

Miinukset: Very uncomfortable bed and opening in window in the shower room that would not close. Overpriced breakfast.

Plussat: It was very close to all shops and restuarants and pubs which was good

Miinukset: No parking, however there was aprking on amulti storey just down the road but cost alot

Plussat: Hyvä sijainti ja edullinen hinta. Miellyttävä henkilökunta.

Miinukset: Kallis continental aamiainen. Kerran jäi huone siivoamatta.

Plussat: Iso ja tilava huone ja kylpyhuone. Hyvä ja monipuolinen aamiainen, joka tosin piti ostaa erikseen.

Plussat: Henkilökunta oli erittäin kohteliasta ja ystävällistä.

Miinukset: Huoneemme wc:ssä ei ollut lämmitystä joten pyyhkeet olivat märät vielä aamullakin ja wc oli tunkkainen ja kostea.

Plussat: the location to the centre of Leeds and the how easy it was to locate travelling south down the A1

Miinukset:

Plussat: Big room for thr price!

Miinukset:

Plussat: loaction and the size of the room

Miinukset: not easy to find the car park and away from the hotel

Plussat: Convient to the location of the train station.

Miinukset: Noise from outside in the early hours.

Plussat: Every clean, helpful staff.

Plussat: We were sorted with an early breakfast. Nothing was too much trouble for the staff in this hotel. Particular mention of the lovely man setting out the hot food for the other guests. He was very patient, friendly and accommodating when I'm sure we were getting in his way setting up. Thank you all so much. Definitely recommend. We have stayed here several times and this is a consistent high quality friendly service.

Miinukset: Nothing

Plussat: Always stay here when visiting Leeds University. Convenient and staff are always great. Super new Indian Restaurant worth a try, I was most impressed

Miinukset: All was good once again

Plussat: Breakfast great, staff were exceptionally welcoming and accommodating

Miinukset: Location desolate, room starting to feel a wee bit frayed around the edges

Plussat: Breakfast is nice and room is clean and nice decor

Miinukset: No netflix

Plussat: Hotel was very clean and the reception staff where very welcoming and helpful,onsite parking although you have to pay for this,I would stay here again.

Miinukset: Due to the coronavirus there was limited breakfast,croissants,muffins,apple and a banana,pots of porridge,no cereal whatsoever,although I do understand that they were in somewhat of a predicament but I had paid for a full breakfast and a refund wasnt offered,one of the staff was was moaning that he couldn't wait to go home at midday,not what you want to hear from staff,and £6 to park your car in their car park overnight.

Plussat: This was a last minute booking on the day and was excellent value. Comfortable bed and large shower - all we really needed.Breakfast was an added bonus and whilst not providing a full range of hot food was perfectly adequate.

Plussat: the hotel is centrally located, very comforatable and clean and ideal for a short family stay.

Plussat: excellent value for money. Staff very helpful.Continental breakfast incldued in the price plus complimetary egg and sausage, was a bonus.Also, secure parking for a very small charge...Thank you

Miinukset: Everything was good

Plussat: Well designed, clean rooms, courteous staff, very good value for money

Plussat: Very good value and located near the city. Great service, with clean rooms and bathroom.

Miinukset: Just one small niggle, our TV would not work.

Plussat: It was very convenient

Miinukset: trying to find the car park was difficult. There are no signs from the main road

Plussat: Very helpful staff efficient and freindly. Very informative.

Miinukset:

Plussat: The hotel was extremely comfortable, very impressed by the staff, they were very friendly and helpful. the complimentary breakfast was great with a suprpisingly good choice.

Miinukset:

Plussat: Large room., comfortable and very clean. Modern hotel.

Miinukset:

Plussat: Functional and friendly

Miinukset: I did not think the location was brilliant - had to take a taxi to get to it.

Plussat: Hiljainen hotelli. Aamupalalla mahdollista saada myös gluteenitonta leipää.

Plussat: Sänky oli iso, ravintola viihtyisä ja tv tarjonta oikein mainio. Sijainti First Direct Arenaan nähden loistava!

Miinukset: Kylpyhuone oli aivan liian pieni ja kylmä! Huoneessa ei ollut jääkaappia eikä muuta paperia kuin vessapaperi. Käytävän melu kuului ohuen oven läpi.

Plussat: Laadukas ja uusi hotelli. Hyvä hintalaatusuhde.

Miinukset: Ei käsisaippuaa tai käsipyyhkeitä.

Plussat: Check in and staff were great. Central Location.

Miinukset: The pillows were too big for me.

Plussat: Helpful friendly staff, good rooms and generally welcoming.

Miinukset: Nothing

Plussat: Everything was very clean, the bed was extremely comfortable and the staff were super super lovely

Miinukset: Wish there were more soaps, not just one bottle which is all in one shampoo body wash etc

Plussat: The room was clean, spacious and the bed was comfortable. What more could you ask for?

Miinukset: Breakfast was a bit sparse - a roll and a piece of cheese, but I guess that's the result of Covid.

Plussat: The Hotel is centrally located in the city with the buzz of superb bars and restaurants within a short walk. The room was spotless and oozing class with all staff eager to help in any way - I can’t recommend this place highly enough

Miinukset: Only booking 1 night

Plussat: Luxurious hotel right in the centre of Leeds, surrounded by bars and restaurants. The hotel almost has the feel of a high quality nightclub.

Miinukset: Closest parking is a 5 minute walk away

Plussat: Unreal hotel. The whole place smells amazing which is always a good thing. Staff were so friendly and attentive. Room service was amazing. The bar & restaurant are a great choice when staying at the hotel, only having to go downstairs for an evening meal and drinks is so ideal. The food was unbelievable, the fillet steak is the best I’ve ever eaten & my boyfriend wouldn’t shut up about how amazing it was

Miinukset: Very welcome had a very nice stay

Plussat: Amazing rooms and the best bed I’ve ever slept in!! All staff were very friendly and the hotel was in an amazing location. Will definitely be staying again in the future

Plussat: That I was lucky to escape this place

Miinukset: Staff are rude, illiterate, and seem to be from the stone age.

Plussat: Great value for money, pet friendly, very clean and great location.

Miinukset: NA

Plussat: staff were brilliant very helpful. Gave us directions to local shops. Let me have ice and straws from the bar. Would 100% return.

Miinukset: the toilet was rubbish the flush was so hard I couldn't flush it I had to ask a male friend to flush as it was so stiff. room 126

Plussat: Fabulous all round experience. From the front desk to the room and the facilities, everything was excellent and the lovely breakfast capped off a great stay. Added bonus of its location with a short 15 minute, beautiful canal-side walk into the city centre. Thank you!

Miinukset: Nothing! I liked everything about my stay!

Plussat: Quiet are of Leeds

Plussat: Hotel was pleasant and in a good position to Ledds city centre

Miinukset: Breakfast was not stocked up straight away when it ran out, so you had to wait or go without.

Plussat: Really good location we stayed on a hen weekend, only £3 in a taxi to city centre and shoppping, bars and restaurants on it's doorstep.Hotel clean and staff very nice.Good breakfast.

Plussat: '

Miinukset: 'System' for breakfast could be improved vastly. Queuing 10-15 mins for continental breakfast not great. I think the toast machine was the main source of the problem!

Plussat: The location was ideal and the rooms were clean.

Miinukset: First of all it wasn't explained to us about the extra £90 deposit, i had to ask for more information after over hearing someone else talking about it. The hair dryer didn't heat up properly and our rooms weren't next to each other which you would really expect when making a group booking.

Plussat: everything was lovely the staff the, room we really enjoyed it even though i was ill.

Miinukset: the parking was something that would put me off coming again especially as i am disabled.

Plussat: Kävely matkan päässä keskustasta,rauhallinen sijainti,aamupalan saanti mahdollisuus

Miinukset: Huoneessa oli tupakoitu, tunkkainen ilma. Tyttäremme on astmaatikko, joten tuuletimme huoneistoa, ja ilmastointi oli jatkuvasti päällä. Myös suihkuhuoneen ilmastointi puutteelinen.

Plussat: Close to the city centre

Miinukset: No car park and very expensive

Plussat:

Miinukset: position and lack of parking

Plussat:

Miinukset: Car Parking arrangements

Plussat: Thought the hotel was in a nice area.

Miinukset: Didn't realise there were 2 in the city centre and got taken to the wrong one.

Plussat: The buffet in the morning was excellent!!!

Miinukset: The access to the hotel was very poor.

Plussat: The staff were helpful and friendly and the breakfast was good.

Miinukset: The bath plug was full of someone elses hair and the hot tub had way too much chlorine in it.

Plussat: Glad to see that this once stately mansion has been rescued and given another life. My basic room was clean and comfortable- no complaints.

Miinukset: This is not a luxury hotel in terms of service levels and decor. Could have done with a doorman and valet parking service. The arrival and departure process was a little DIY. The decor of the public spaces and restaurant area felt a little out of place. It did not feel authentic to the historical context of the property. The interior design lacked finesse. Overall a comfortable place to stay. Just hasn’t quite hit the mark in terms of ‘luxury’ feel.

Plussat: Facilities cleanliness grandeur, the grounds,friendly staff. I was on a date, The Butler Usef cleared a quiet table and waited for us exceptionally over our afternoon Tea.

Miinukset: Slow to remove dinner plates outside bedrooms a particular bug bear of mine with many hotels.

Plussat: Beautiful property, spa and gym facilities. Staff were fantastic Beautiful rooms and decor throughout

Miinukset: Unfortunately we couldn’t sleep until least 1230pm due to a wedding taking place and our room basically on top of sub woofers. The windows were shaking.... I feel the hotel really should better organise the rooms, I presume true party goers were staying and should have been in the rooms most effected. The breakfast was one of the worst I’ve ever had.

Plussat: It was shut covid 19 spoiled my weekend thanks for asking

Miinukset: The above

Plussat: Lovely atmosphere and staff very friendly

Miinukset: North bad to report

Plussat: The hotel looked very grand from the front and did not dissapoint room was very spacious spa facilitys were very good and the gym was also of a high standard

Miinukset: Very happy with my stay.

Plussat: Good location, but only if you are driving. Very attentive and pleasant staff. Nice grounds/gardens.

Miinukset: Eating or drinking anything at all will be very expensive. Restaurant food is excellent, but at a price, and certainly not for kids. Ambience of hotel is a bit over-subdued, almost stuffy. So take your partner there, but not the family.

Plussat: Room very clean. Staff were very friendly and food was good. Lovely surroundings and just 15 minutes drive into the centre of Leeds.

Plussat: It is a stunning hotel, very grand with fantastic hall-way and dinning rooms. The spa is well worth visiting with a whirl pool, swimming pool, steam-room and sauna. Breakfast is great, buffet style so plenty to chose and eat.

Miinukset: The rooms are a little dated and twee, could do with a flat-screen TV and some reading material- Yorkshire toursit magazines etc.

Plussat: It seemed very luxurious.

Miinukset: Too many faults without any offer of repayment. To have no working PPV tv, a faulty phone, half a room service menu and an already complete breakfast menu is not what I would expect from a hotel of this rating.

Plussat: Beautiful setting, beautiful building,

Miinukset: There were other weddings happening at the hotel which felt a little less special than if the one I was attending had been the only one. No sewing kit in the room for last minute wardrobe disfunctions!

Plussat: The staff were very courteous

Miinukset:

Plussat: Scenery and politeness of the staff

Miinukset: Stupidly expensive bar, mini bar and room service prices. Very noisy at night as one functions revellers kept singing and banging doors

Plussat: Friendly and helpful staff

Miinukset: Bar prices a bit steep

Plussat: Helpfulness and friendliness of staff. Comfortable lounges, restaurants etc. Generally excellent ambience and surroundings

Miinukset: