Belo Horizonte hotellia

Plussat: The caipirinhas

Miinukset: OLD, VERY OLD, UGLY AND OUTDATED

Miinukset: Location wasn't very convenient for access to Belo Horizonte sights

Plussat: Room size and comfort. Breakfast was really good with a great selection available.

Plussat: Good breakfast, that starts at 5am! Nice lobby.

Miinukset: Check in is very very slow. Furniture a bit outdated.

Plussat: Good staff. Ibstallatiins and infrastructure are good.

Miinukset: Price and location

Plussat: The staff, the restaurant and the food was very good.

Miinukset: The location is not good. The attention to the customer also was not very high (I forgot a book in my room, contacted the property some hours after leaving and never got any feedback if they found my book).

Plussat: Good breakfast, Very nice and helpful Staff

Miinukset: Rooms are old

Plussat: Very Clean, Big room, Nice TV, Leisure Centre open 24 hours. Very friendly staff. Staff speaks English. Good Food.

Miinukset: Restaurant was cool due to air condition.

Plussat: Spacious room.

Miinukset: Bathroom is just old. And the worst: breakfast. No organization whatsoever, packed with people but not one staff member assigning people to free tables. Is so simple to organize, but seemed impossible for the manager on duty. Dirty tables, food missing. Disgrace, really.

Plussat: Very comfortable bed and pillows, great service, beautifful rooms!

Plussat: Verte good Location !

Plussat: Rafael and Adam were exceptionally helpful and courteous at all times. The Olegario Patio restaurant on site enabled us to entertain family and friends during our short stay. Lucaz in the restaurant was particularly helpful.

Miinukset: Nothing.

Plussat: Excellent STAFF !! nice rooms ! One of the places in BH. Very close to the SAVESSI shopping

Plussat: good mattress nice restaurant great views

Miinukset: terribly hot in the room despite cool outdoor temperatures

Plussat: Location, comfort of the bed, cleanliness and trendy

Miinukset: Some stuff in restaurants don’t speak English.

Plussat: Good location - friendly staff - comfortable room

Plussat: An excellent hotel with attractive decor, good sized rooms and bathrooms, and a helpful staff. The neighborhood has a nice energetic vibe, with lots of choices of restaurants and bars.

Plussat: Room was great, gym quite okay and location is excellent. Breakfast is superb!

Miinukset: -

Plussat: Staff excellent and location

Miinukset: Breakfast could be better , I m aspecting in brasil great tropical fruits and in minas more Cheese

Plussat: Great hotel, good breakfast, nice staff, clean. Perfect

Plussat: Hotel nice modern.

Miinukset: Reception girls Maria ir Patricia so arrogant they dont want to help.Maria just ignore me ..she dont want speak with me English just Portuguese.They say we can stay in the hotel until late and then told us we need to live room +with 2 kids. After again we back in the hotel after 5days they just ignore us they didn't say even sorry.

Plussat: Very good location. Very comfortable bed and clean bedroom.

Miinukset: No help to bring the suitcase inside the bedroom.

Plussat: Excellent. But during the weekend, at least on Sunday, it should be open to 11:00 am minimum.

Plussat: The sataff were very nice and helpful. The room was clean and comfortable. There was tea and coffee making facilities in the room. There was an iron and ironing board in the room. Breakfast was varied and good.

Miinukset: The hotel is located on a very busy road.

Plussat: The pool facilities are very nice and clean and a great way to relax. The inclusive breakfast was of a high quality as was the restaurant for other meals if desired. It is great location with many high quality restaurants and museums to go to.

Miinukset: I dont have complaints. Everything here was a fair value and of great quality.

Plussat: Excellent staff! They were there to help and to serve. I was always greeted respectfully and attended to most graciously.

Plussat: Good location, clean, easy parking.

Miinukset: There is no one to sit you in the breakfast, you have to find a table by yourself.

Plussat: Everything is always perfect

Plussat: It's great location, nice place, easy to use, good value for money, nice rooms.

Miinukset: Nothing

Plussat: Location

Miinukset: Air conditioning not working in one room. Staff was efficient but not very friendly

Miinukset: WiFi slowly.not convienent.

Plussat: Room size.

Miinukset: Slow internet connection.

Plussat: It has a living room, a kitchen, a great shower and a very good bedroom for this price. I was going to a wedding near (Felicitous), and it is less than 500 meters. And a good and typical breakfast.

Plussat: O café da manhã foi muito saboroso e o flat é muito grande.

Miinukset: Os edredons estavam todos com fios de cabelo, mesmo o recebido após solicitar a troca.

Plussat: The front desk staff were always courteous and helpful. It was extremely helpful that some of them spoke English. When I had trouble with the remote control for the fan/cooling system, they sent a repairman immediately. The food was delicious. The rooms were very comfortable, especially the one at Toscanini. I appreciated the fact that the hotel could arrange to do my laundry. I enjoyed swimming in the pool at the Sion location.

Miinukset: It was exhausting to have to move to a different hotel when we learned that the water was going to be out at the Sion location. I was there to attend a wedding, and it would have been extremely inconvenient to get ready for the wedding without water, so I was grateful that we were given rooms in a different location, but it was still exhausting and took valuable time away from being with family and friends.

Plussat: Super bed, excellent breakfast.

Miinukset: Personnel responsiveness regarding some facilities.

Plussat: Cozy, Large and very comfortable room. Food was great. If you are looking for a nice place to rest or during a business trip, i would recommend

Miinukset: Is not a cheap Hotel, but not also expensive. However charging extra to park is something that I do not like. I have no idea that i would have to pay it until the check out

Plussat: Breakfast and meals in the restaurant were excellent

Miinukset: I booked a deluxe room, but it was quiet basic compared to a deluxe room in the UK

Plussat: Large room/bathroom with en-suite kitchenette. Full breakfast with large variety of food choices and beverages. On site restaurant.

Miinukset: Few restaurants/shops within walking distance.

Plussat: The location and the size of apartments.

Miinukset: Apartment had dirty floors, no cleaning service on the weekend. The area around the pool had water splashed all over, the cleaning staff squeegeed it throwing it back into the pool. Nasty!

Plussat: Stayed in this place a few times. Mostly because of the size of the room . The quality has dropped way down below. Not sure if Oscar still there. He used to make a good breakfast . I haven't seen him there and that's probably why the breaskfast quality has dropped .

Miinukset: I asked the reception to fix the phone and they didn't. I asked them to arrange something for my dad (elderly) to eat at 5:30 am because he was on medical procedures they refused with a big fat NO on my face . If I needed something i had to go down in person to reception. This place used be much better but looks like the whole stuffs have changed . Pity!

Plussat: Very nice flat for the value of money. It has a pool, gym and sauna. I recommend and would stay again.

Miinukset: The shower wasn't that good. Also the clean service didn't appear even when the sign was at the door. The fridge could have beverages in it.

Plussat: Joshua (asst. mgr) was a shining example of hospitality

Plussat: Absolutely the best hotel in Belo Horizonte . Amazing breakfast . Must try the pastry cream cheese. Delicious! Messias the Chef and the other waiters were very polite and really helpful. I don't understand why they give bad reviews about the breakfast.100%recommendations from me . The room is big plus ...huge spacious. Silence at night was the main thing. Will always stay here for this reasons.

Miinukset: I don't have anything to complain about.

Plussat: Clean, spacious and good facilities

Miinukset: Some towels were a bit stained, yet washed and all. Not something horrible and I’d definitely come back despite this tiny imperfection

Miinukset: Poor maintenance of the building

Plussat: The staff were are great.

Miinukset: The price was a little bit too expensive.

Plussat: Location was walkable

Plussat: Local fruits and fruit juices. Good cheese bread balls, other breads, and farmers cheese.

Miinukset: Not enough variety for hot breakfast, e.g., only scrambled eggs and bacon. Buffet just “okay”. Could benefit with better expansion of cut meats and add other cheeses, cereals, granola, and additional varieties of fresh fruits.

Plussat: Great location in BH Excellent service and facilities

Plussat: Had a late check in time and my room was reserved as noted online. Very professional staff and polite. The front desk staff infromed me if i had any issues with communication they would translate for me.

Plussat: The room.

Miinukset: The cold air in the breakfast room

Plussat: Convenient place, comfortable beds, spacious rooms

Miinukset: Hair dryer was broken, took over 30 minutes to fix it

Plussat: Location was great.

Miinukset: This is a typical chain hotel, nothing outstanding. I was disappointed though that they didn't offer services such as helping to coordinate a driver to take us to Inhotim. Every other hotel / pousada we have stayed at in Brazil in the last 2 years has always offered this basic service. Also, I would avoid the breakfast; pretty sure this is where I got food poisoning.

Miinukset: They gave me price different from booking when I explain to them they said it by mistake

Plussat: Location

Miinukset: The chair in the room is not very clean

Plussat: The place and the facilities.

Miinukset: Internet and some problem with check in

Plussat: New and clean

Miinukset: Location

Plussat: Junia, the housekeeper, is so dedicated and lovely. The gym is very well equipped for a hotel in this category in Brazil.

Miinukset: The wifi has to improve. It is pretty hard to access the internet in the evening.

Plussat: Cleanliness

Miinukset: Meal for dinner . The salad caprese was worth

Plussat: Staff, restaurant olegario

Miinukset: Can hear your neighbors

Plussat: The room was spotless and the bed was big and comfortable. The bathroom was clean and the shower was good. The buffet breakfast had a large variety of food options available. The staff at the reception desk were very friendly and welcoming.

Miinukset: n/a

Plussat: Decent food, well kept and cleaned, good laundry service, comfortable room and bed. Double glazed windows that were great for keeping out traffic noise from the highway and noise from events at the stadium.

Miinukset: Very few of the staff speak enough English to be able to have a conversation with. The ones that could were fantastic in their willingness to bend over backwards to help you. The ones that could not simply put you on hold or ignore you until you give up and go away, so I quickly learned who I could ask for help from. I could not order food from my room, I had to go down to the lobby every time because for some reason they could understand me in person but never over the phone. I could not access the fitness room, despite several attempts to ask for assistance but it was just another annoyance that they preferred to not deal with. The air con was barely good enough to bring the temperature down slightly in the room, despite being on for 24/7 on the coolest setting. I had an issue one evening where one of my neighbours was having a party and/or screaming match with his wife for hours on end and the hotel staff refused to talk to them or confront them for disturbing other guests in any way. The only option they gave me (after over an hour of arguing with them) was to pack up all my things and move to another room in the middle of the night where no preparation was done for a guest and it took hours to cool the room down enough to be livable - so I ended up with almost no sleep due to the hotel's unwillingness to assist their guests in need.

Plussat: The staff was very friendly and helpful

Miinukset: The beds were quite hard and uncomfortable. The location was not well situated to anything - neither the international airport nor any of the downtown venues. This made Uber rides more costly. Their breakfast had a lot of variety, but I did not like that the breads and cakes were set out to allow for gnats to swarm and land on the bread! This location also does not have a pool or an outdoor reclining area.

Plussat: Good service, clean, comfortable and great breakfast options. Located just a short distance from Pampulha Lake, with all of its attractions as well as Mineirão Stadium.

Miinukset: No complaints!

Plussat: The location is very good for a cosmopolitan visit. Despite the age of the building, facilities work well. The staff was very nice.

Miinukset: Service to check in and out could be faster. Age of the facilities, like comfort controsl in the room, can be improved, adding recent features. Breakfast can be improved.

Plussat: the bedroom is bigger than similar hotels . Loved the king sized bed and four pillows on it . Breakfast is really good . Hotel is not so big so is charming and friendly .

Miinukset: The coffee served on the breakfast is not hot enough.

Plussat: Large bed, clean, good breakfast, best area, super safe, and amazing spa

Miinukset: Just the fact that when we arrived the room was prepared for 1 person, and not 2, so we had to ask for extra towel, shampoo, etc

Plussat: Great property clean and comfortable

Plussat: The property was excellent, good breakfast but the kitchen staff was not very friendly. The location is excellent.

Miinukset: Very noisy rooms and they charged an extra chocolat at the end.

Plussat: The staff were great, especially in the restaurant. Very attentive, friendly and was able to laugh with the staff Great location to popular areas of interest, the rooms were very tidy and clean, good value for money.

Miinukset: I was given the room key but the room hadn't been clean or tidied. A very minor error which was quickly resolved, that was the only negative I could say

Plussat: Convenient clean and well located

Miinukset: No real atmosphere

Plussat: Great service and very modern facilities!

Miinukset: Breakfast should be served until later than 10:30am during the weekend. We had to rush ourselves!

Miinukset: Noisy, very noisy. We can hear other rooms activities and noise from the streets even though I was on the 7th floor

Plussat: Siisti hotelli ja erinomainen sijainti. Henkilökunta pääosin erittäin ystävällinen. Hyvä aamiainen. Pieni mutta toimiva ja hyvä kuntosali. Huone uusi, siisti ja toimiva. Hotellin aula on viihtyisä ja ohessa toimiva ravintola on hyvä ja kaunis.

Miinukset: Hotellissa ei ole auringonottomahdollisuutta saatika uima-allasta. Siivooja, joka oli siivonnut moitteetta huoneemme muutaman päivän ajan, jätti sen tekemättä huomattuaan huoneessa asustavan parin olevan samaa sukupuolta.

Plussat: Friendly

Miinukset: Dirty bathroom

Plussat: Room was very well designed and clean. Hotel staff were very friendly and promptly offered to change our room to have a better view. Breakfast offered is very good with a great selection of local pastries and beverages.

Miinukset: Parking space is a bit tight to maneuver.

Plussat: I used to love this hotel, but it's no longer meeting my expectations

Miinukset: The pool area They are not climtatizing the swimming pool Breakfast is not the quality it use to be

Plussat: Comfortable bed, very good breakfast

Plussat: Comfy bed and cozy atmosphere - this is how I would define my stay at Ramada. Not to mention the delicious breakfast.

Plussat: Hotel with comfortable room, nice breakfast, gym and pool. Great employees always being positive and welcoming.

Miinukset: Bathroom cleaning/maintenance: shower had many small insects. Internet quality variable.

Plussat: The bed was quite comfortable and there is a supermarket next to the hotel which help me for economize the time.

Miinukset: It appears good breakfast but option is limited. I think that there is some room for improving the satisfaction. There is a bar for the young under this hotel and it was a little bit noisy.

Plussat: I enjoyed my stay

Miinukset: Nothing

Plussat: The staff is amazing

Plussat: Good room Very nice restaurant Nice personnel

Miinukset: You can hear next room noise Not enough light in the bathroom

Miinukset: Beware the "Luxury" category which shows a big room described as "spacious." I got a tiny room instead and the desk person insisted it was in the same luxury category! I had to complain to the manager to get a room that resembled what was advertised.

Miinukset: Gym was not well maintained and equipment was not working. the A/C was not working. No one came to clean my room for the 3 days i stayed there.

Plussat: Staff

Miinukset: Internet very very very very and very slow, not useful for business activities

Plussat: No English speaking staffs.

Miinukset: Staff language

Plussat: Location, Service

Miinukset: Bed, Breakfast, no coffee machine in the room.

Plussat: Bed extra confortable. Excellent restaurant. Nice pool.

Miinukset: Noise from other rooms.

Plussat: location

Miinukset: needs healthy options for breakfast

Plussat: Great location and great staff

Miinukset: Essence released at the lobby was misunderstood by my husband as insecticide, giving him an unfair opinion about the cleanness of the hotel. I suggest to change to something more floral or lemony :)

Plussat: Only the location.. I was there for 4 days asking for someone to come to fix my tv and A/C no one show up .

Miinukset: Room

Miinukset: They have charged R$15 for a Chocolate that cost R$3.

Plussat: Everything it’s excellent.

Miinukset: I like everything no complaints

Plussat: I liked the great breakfast the most. I must say it was better than in most hotels that i have stayed. Airconditioning system was great, very silent and adjustable on the wall.

Miinukset: The rooms toward the street tend to be noisy. But that tends to be the case with other hotels too that face they highway right next to it.

Plussat: Great staff and good location. Awesome shower.

Miinukset: I had some other clients near my room throwing a party. It was difficult to get to sleep and work the next day.

Plussat: Excellent hotel easy way to city center and to CNF airport .close to Minas Shopping and many other shopping facilities. Very clean room . Spotlessy clean bathroom Spacious Swimming pool area .however I found it a bit slippery if wet. If you have a child have to keep eye on it. Don't let your child next to the walls on the swimming area . If they put a chair near the wall can easily fall . I think they need to make that area bit safer for children . I have stayed many times and the price have not changed much which is a positive thing. Found the check in a little slow but nothing absurdly disrupted. The breakfast is absolutely delicious and very fresh! Even though the hotel is in a busy area the room is very quiet. Thanks for the attention and for the excellent service !

Miinukset: Make swimming pool area SAFER

Miinukset: I got in the hotel and the gave me a dirty room, after that I forgot my charger in there and each time I try to call in order to get it back they do not answer my calls.

Plussat: Location

Miinukset: Rooms with a lot of smoke smell and had to change. Once replaced, staff just sprayed something to disguise. Rooms are old and towels look like paper towels with some holes. I was too tired 23:40 and decided to stay. Otherwise would have moved to RadissonnBlu. Felt ripped off in the room rates that did not include breakfast, then had to pay R$ 40/ person... absurd for the experience offered Green juice was pure water with mint

Plussat: Access, staff, comfort and breakfast were very good. Room was Clean and comfortable. Shower pressure and temp good Healthy and abundant breakfast for the money.

Miinukset: In Brazil and no in room coffee maker; very odd!!! TV remote did not work (to be honest I did not ask for it to be fixed; but hotel staff should check as part of room readiness. Oh, and no alarm clock! Odd

Plussat: Everything....enjoyable place...the personnel give you an outstanding friendly service!

Plussat: The breakfasr was good. The room is very comfortable. The location is pretty convenient.

Miinukset: To have an iron inside the room to press the clothes would it be great.

Plussat: The location

Miinukset: Light burned out in hallway, and floor hallway was way too dark. Carpeting old and stained. Room service choices not up to par. Had to request room to be serviced.

Plussat: Cheap for two nights over Christmas

Miinukset: Dated, dirty and stained carpets outside our room. Inconsistency about serving wine before 6pm (we were in holiday). Grumpy looking bar and restaurant staff need to smile and remember all guests are their bread and butter

Plussat: The bed was amazying.

Plussat: The Japanese restaurant was nice. The rooms are very basic.

Miinukset: The room is not attractive. Very basic. feels like a roadside hotel.

Plussat: The staff were very helpful and the style and decor of the hotel is extremely nice. The room we had was a small suite and was spacious, cool and comfortable. The bed was particularly comfortable. Parking was convenient and reasonably priced.

Miinukset: Nothing!

Plussat: Very clean, good location, staff are very helpful

Plussat: Liked the cleanliness. Location is good for people going to the Convention Center. Staff was friendly and attentive.

Miinukset: The Internet connection was so slow and unstable. You cannot rely on that.

Plussat: Hotel was very nice! Clean and cosy rooms, tasty breakfasts, nice personal

Miinukset: Personal mostly does not speak English, but its very friendly, that definitely compensates!

Plussat: breakfast and clear.

Plussat: Breakfast e clear.

Plussat: Very good!!!

Plussat: Very nice place, the location was good. They have a restaurant there that was pretty good.

Miinukset: They didn't bring things to your room, you had to go down to the front desk to get things if you requested them.

Plussat: The room was spacious, clean and comfortable, good breakfast. Has an anonymous feeling typical to big hotels.

Miinukset: Location - rather central, near to the metro station, but not a place I would walk alone, especially in the evening. A big multi-lane street just in front + a very loud music from somewhere near all the evening.

Plussat: location

Miinukset: wifi didn't work service was just ok. not really helpful. breakfast was not awesome as advertised. there were a group of like 40 people before me who finished all food that was left before me. leaving only scraps of bread, cheese and fruits. coffee of the machine was just terrible.

Plussat: Quietness, Comfort Room, Beautiful view from the room, Breakfast abundance, Cleaners and Friendly Staff

Plussat: very good breakfast, very clean and confortable roon, very good shower.

Miinukset: I didnt like anymore to a half diary because I arrived early, before 12:00 AM.

Plussat: Decent breakfast with fruit, eggs and strong coffee. Nice to have a minifridge in room without anything in it. Room was quiet and dark. Very basic room, but doable.

Miinukset: Amenities in room were cheap. Location was not good - was told can not walk at night d/t bad neighborhood. Walking during the day was OK (but not perfect) No coffee maker in room (maybe that is normal when breakfast included?) Check in went ok until they came to our room at 9pm asking for payment (which we tried to do at check-in).

Plussat: The breakfast is good

Miinukset: No extra blanket available. The room is cold. The front desk request to me to return the blanket at front desk on check out. First time in my life that I had to do that.