León hotellia

Plussat: Everything, restaurant,pool, staff, very good

Miinukset: Everything was fine

Miinukset: The parking lot is way too far from the main entrance. They should have a back exit door.

Plussat: the staff is very kind and offert u some alcohol solutions for the hands in the day specially, in the night...well. the internet in the room was awsome very fast signal.

Miinukset: the bed smells like alcohol and for people with problems in the skin that is bad. there are no indications about how to find the stairs or how to go to the pool, theres only one way to go to the parking, the elevator has some troubles by opening the doors. the moskitos everywere in the lobby at night. the bathroom was dirty.

Plussat: Location for what I needed.

Miinukset: Dirty, parking a mile away, Hehehehe, clogged sink, over all not a good match with me. Asked for coffee 4 times and I finally received one packet the day I was living. Internet never worked, had to purchase a BAM to be able to work out of my room

Plussat: Location

Miinukset: Wifi none to have, did not reach my room. At check in they provide a remote control for the TV, never worked, reported it and after two hours I cancelled the complaint as no one from maintenance showed up. I asked about the coffee, none in my room, only the coffee maker, one told me that probably they ran out and the desk advised that they provide in some rooms and not in others but if I wanted coffee I should walk to the pharmacy about 200 meters and they had fresh coffee.

Plussat: Very creative activities

Miinukset: Restaurant reception

Plussat: Staff was very attentive and frendly care for you.

Plussat: A wonderful and comfortable hotel, with great food and great service. I highly recommend it for Leon.

Miinukset: It was all great.

Plussat: The staff were friendly, nice and accommodating. The shower was extremely hot. The room and hotel was very clean. The parking was safe and easy to park.

Miinukset: The beds are similar to sleeping on the floor, no breakfast included, coffee machine exploded over the table top. The air conditioners made horrible noise all night. The toilet is behind the door. If your partner was to come into the room, your legs would be crushed. There were huge mosquitoes in the room. The curtains and screens didn't close all the way. The walls are so paper thin, it was impossible to sleep. You hear everything outside and the next room. That includes the toilets being flushed during the night. The beds were enough of an issue, so we both left exchusted and sleepless!

Plussat: Clean and modern accomadations. Restaurant staff was friendly and helpful.

Plussat: Everything was excellent

Miinukset: N/a

Plussat: Excellent location. Room nice. Restaurant awesome with great service. Poolside view very relaxing.

Plussat: Was super comfortable to stay there. Stayed there ain’t my daughter and it’s 10 mins to museums and restaurants and everything.

Plussat: Nothing

Miinukset: Loud, poor maintenance, front desk staff not up for customer service Guest do not have priority at parking garage

Plussat: Good location

Miinukset: Dirty carpet, dirty shower, bad smell, A.C. don’t work, bad customer service

Plussat: It needs like a little store for cokes or water or food etc. there is no restaurants very close by. It would be nice to also have a small bar in lobby area. My Bed was not very comfortable. & i ate breakfast once and it was just ok, But overall it was a good hotel

Miinukset: Needs store for food, and another bar.

Plussat: The employees were really nice

Miinukset: N/a

Plussat: Location was great for the Leon Feria. Staff was very responsive and helpful. Many were bilingual, which helped.

Miinukset: Hotel could use some upgrading in carpets, some of the furniture.

Plussat: The view

Miinukset: The room was a bit outdated

Miinukset: AC was not working properly, that made it somehow uncomfortable...everything else was great...

Miinukset: Nothing everything was great I will stay there again questions asked

Plussat: Perfect location for Poliforum Expo.

Plussat: The bed

Miinukset: The food

Plussat: Comfortable hotel and friendly staff

Miinukset: Breakfast was not good

Plussat: Everything was excellent

Plussat: Staff was perfect.

Plussat: Location and NH standard of safe food and accommodation

Miinukset: I am regular at NH and I travel for work extensively. I moved from Radisson Hotel down the street because I got food poisoning so many times there. Big improvement at NH. However this time was difficult. Literally every single day something was not replaced in my room. They don’t leave the free small bottles of water but instead make sure you have to open the big one which you are charged for. On second day shampoo and soaps were missing, on the third the towels were missing (half of them) not replaced and finally on 4th day the coffee pods were not replaced so in the morning I had to get down to get my coffee. Then the receptionist informed that I had to pay for clearly free at other locations, pods of Nescafé. Gym was hot and was missing towels, water and sanitizer! Clearly it is housekeeping that is managed very very poorly. I understand if one day but it was 5 days of negligence and very poor housekeeping. Who manages this location??? Also ask for higher floors. I stayed on 5th floor and there noise was insane! At 3:30am alarma going off and I ended up sleeping with ear plugs most nights. I will give it one more chance after that but if standard is as Poor as this time I am out of the chain. Monika Paez (Traveling to Leon 8 times a year at least)

Plussat: The beds

Miinukset: The towels

Plussat: Lots of selections of food and open all morning which made it nice.

Miinukset: Breakfast was a little chaotic because it was a buffet and difficult to get a cup of coffee, but with this type of breakfast it is typical for any hotel

Miinukset: They gave me a 6th story floor when the elevator did not work. Food was mediocre.

Plussat: Location

Miinukset: Hmmm that can’t use back entrance

Plussat: Hotel lobby, reception and restaurant were modern. Breakfast buffet was great, wide variety of food and excellent service.

Miinukset: The rooms and other common areas were dated and rundown, air conditioning was downright noisy. Treatment by front desk staff was indifferent, I had to work Thursday evening after I arrived and they basically chased me out of the "business center" (a desk in the lobby) at 11 pm by turning off the lights, I complained and they turned one back on but only with protest. Rate was not what I had expected to pay, even people checking in at the last minute got a better rate. I could have got it cheaper on a competitor's website (and still can). In fact my partner stayed there 2 weeks before, booking on the same day of arrival and paid 20% less, in fact the rate I thought I had got.

Miinukset: The place was dirty. We arrived with some pillow case and sheets stained. Staff wasn’t that friendly. They said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around 8:30. A place can be very old but well taken care of. This place wasn’t at all.

Plussat: Very good service

Plussat: The rooms were fine and clean. The service at the dinning room very poor.

Miinukset: Our booking was not registered eventhough we had the confirmation and it took long time to get the room, this is not satisfactory at all.

Plussat: The location

Miinukset: The coffe

Plussat: Location, staff, clean,

Miinukset: A/C with a funny odor

Plussat: Cleanliness

Miinukset: Room too hot and AC smelled like urine when turned in

Plussat: Clean, cheap, good internet. Good location.

Miinukset: [1] Very small room. [2] Air conditioning blower very LOUD. [3] Very dim lighting - like being in a poorly lit dongeon.

Miinukset: No transportation to airport even with shuttle in place

Plussat: Price at first, but then we regreted ir.

Miinukset: Rooms don’t have any ventilation. Airconditioner smelled badly. Asked staff to be moved, they just sent someone to put an airfreshner. Not satisfied. Next night we asked a new manager if we could be moved, ir took 2 rooms more until we found one that didn’t have a cigarrette or urine smell. Unfortunately booked hotel stay for 2 nights through Kayak, didn’t want to go through the hassle of canceling. I guess bad luck.

Miinukset: Breakfast "Buffet" consisted of Scrambled Eggs, refried Beans, "Sope Molletes" and assorted fruits (3 different) ones. Tables are shared and uncomfortable because they are high and use stools.

Plussat: Clean and great service

Miinukset: WiFi was super spotty or slow in the room. allowed time to disconnect but for work it meant I had to go downstairs

Plussat: Altogether an excellent experience.

Plussat: Customer service is excellent the registration process was quick and easy. The Room was clean and the facility was completely clean as well free of litter

Plussat: The pool was great and the hotel very cozy

Miinukset: The bed was very hard and not very comfortable

Plussat: Location

Miinukset: The balconey

Plussat: Like the helpful and friendly ataff

Miinukset: Nothing

Plussat: In the breakfast we have a lot of options, all looks and taste delicious; besides that all the personal were friendly and servicial, the answer all ours questions in a perfect way. The hotel have great and clean installations, with a family atmosphere.

Miinukset: The entry is a little bit hidden, it will be better if you can see a signal indicating the entry. In the rooms the light intensity was a little bit down. You need to use the second courtin for more privacy.

Plussat: Excellent location, nice buffet breakfast

Miinukset: Not enough towels in room, i request king size and got double bed, one day not enough hot water

Plussat: Hyvä sijainti, mukava ympäristö.

Miinukset: Lämmintä vettä ei tahtonut saada aikaiseksi

Plussat: Perfect. Everything was right around the corner and the people that work there were AWESOME. I plan on going back in September or December

Plussat: One channel only no breakfast

Miinukset: Cable elevator

Plussat: The price is good

Miinukset: The areas is really bad

Plussat: Awesome staff

Plussat: It was clean

Miinukset: That I booked a king size bed and I got two double beds

Plussat: Only the matress

Miinukset: To much noise I culdn't sleep

Miinukset: Front service when checking in

Plussat: Friendly staff, rooms were kept clean all time. 10/10, no complaints.

Miinukset: Dangerous neighborhood around there. (Not the hotel's fault) 10-15 walking distance to downtown Leon. Gym was ok.

Plussat: Awesome hospitality!

Plussat: Staff, restaurant, location, comfort

Miinukset: Fan did not work, ac needs tunning

Miinukset: The air conditioner in room 211 makes loud ticking noise

Plussat: The beds

Miinukset: Don´t have tawell

Plussat: The facilities and the breakfast buffet are amazing

Miinukset: Maybe the location, though it’s close to almost everything

Plussat: Service to the airport,well done

Miinukset: A larger menu choice

Plussat: The staff very nice , the room is very clean .

Miinukset: We were in two person , but the shampoo and soap , just have one .

Plussat: The location is perfect, right across the stadium, and minutes away from the historic center.

Miinukset: The pool area could be a little more fun with some modern lounging furniture, and a bar, seems secluded in the back.

Plussat: Great place to rest after traveling to the older colonial parts of Guanajuato where the beds are not that great.

Miinukset: The breakfast on Sunday morning could have been better laid out to keep the flow of guests moving. I sent this recommendation to them -- I hope they take action on it.

Plussat: Housekeeping staff extra courteous & rooms clean. Comfortable beds and nice view of surrounding area.

Miinukset: All breakfast tables were dirty and not cleaned throughout the time we ate. Oatmeal was cold. Inadequate soundproofing between rooms.

Plussat: I love staying at holiday inn its clean

Miinukset: Somebody working in this hotel stolen my Vacuum Cup！

Miinukset: My reservation was not on file...

Plussat: Loved the pool and gym facilities

Plussat: Breakfast buffet was very good.

Miinukset: Long check in waiting time!

Miinukset: Heater did not work. Need it to chance rooms

Plussat: The staff and the food

Miinukset: Bad experience with my belongings:(

Plussat: Nice, clean and affordable hotel.

Miinukset: The female receptionist did not meet professional standards.

Plussat: Food, location, staff, parking and size.

Miinukset: All equipment in room did not work or was not connected.

Plussat: Location

Miinukset: No elevator from parking lot to lobby

Plussat: Good location

Plussat: Location

Miinukset: Staff are relatively not efficient. For e.g. They didnt clean the room though we put the sign, the receptionist didn’t inform about our delivery, we had to ask twice to know if the room includes breakfast.

Plussat: I like the rooms, the staff was friendly even the person helping us in the parking. Everybody was really nice

Plussat: The location

Miinukset: I liked everything about it

Plussat: The staff are all outstanding.

Miinukset: Lobby is not on the main floor. Better signage letting people know would be an improvement.

Plussat: The property is right in the plaza and the location wasn’t bad as far as looking sketch. The drive from the airport is about 25-30 minutes, but there’s plenty to see on the way.

Plussat: Breakfast was very good, a taste of a good variety of food

Miinukset: The service was excellent, you can order your food as you like it

Plussat: The staff was very welcoming and attentive. The location was perfect! We stayed in a luxury suite and the view was amazing. The rooms were clean and comforting. The food at the restaurant was delicious. Servers were polite and welcoming also. We stayed for 5 nights and it was like being at home. Very unexpected yet VERY satisfied and happily surprised. Also, the driver that the hotel provided for shuttle service from the Airport was very nice and welcoming! Hector Lozano provided excellent transportation and was accessibly available to take us on sight seeing throughout Guanajuato, San Miguel de Allende, and Dolores Hidalgo as well as around Leon. Highly recommend that you request for his services. =)

Plussat: Location and memories,

Miinukset: I would have liked a better view .