Les Deux-Alpes hotellia

Plussat: It was comfortable and good for kids

Miinukset: We where a group of 7 and we never had the same table on a couple of occasions we were squashed in between 2 walls making it difficult to get in and out. I’m intolerant to gluten which I made the restaurant manager known on arrival and all he presented me with was salad .

Plussat: The beds were really comfy and we slept well. There was also loads of storage - which is very welcome for a ski holiday

Miinukset: The curtains could do with an upgrade and the bath didn't drain (when showering we were all stood in a foot of water)

Plussat: The rooms were very clean and the staff very helpful and attentive. A bit out of the way but the shuttle bus service is excellent and the driver incredibly friendly.

Plussat: The hotel staff were very helpful. The hotel is clean and the facilities of a high standard. Excellent and luxurious breakfast. Heated pool, sauna and Jacuzzi. I also did a sports massage after two days skiing at a decent price and the massage was excellent. The ski lifts are a 6-minute walk from the hotel. , The hotel has a ski lift shuttle service that works non-stop. Highly recommend the hotel.

Miinukset: The hotel has a ski equipment rental shop that I would not recommend. We rented equipment for the day, the equipment was unsuitable and asked to change, the guy working at the hotel didn't care and told us to go rent somewhere else if I didn't like the equipment. Disgusting service and not a nice guy at all. It would be to the credit of the hotel that did not charge us for the equipment and apologized on behalf of the equipment store.

Plussat: Good location with a very efficient free mini bus ride to the gondola. Ski rental at the hotel at a good price. Nice pool area. Nice selection at breakfast with fresh items and fresh fruit also available. Evening Buffett had a good choice most days. Bottled wine at a reasonable cost. If on full board, vouchers available to eat on the mountain but information about this system could be improved. Comfortable bed and clean room with a Fantastic view of the mountains.

Miinukset: Strange that the reception staff have no real authority to do anything. Every query had to be run past "head office". No sign of a Hotel Manager. Staff do not wear name badges, so no easy way of identifying outstanding/good service without having to ask for a name.

Plussat: Clean

Miinukset: Nothing

Plussat: Excellent staff, helpful, friendly and caring

Miinukset: Could have been more food variety

Plussat: Spotlessly clean and perfect location. Parking. Accommodating host upon arrival. Basic, but perfect as a base for an active break.

Miinukset: No blind at the bathroom window.......shower not able to point in the right direction without being held.......needs interior renovation (although understand the target market here)......dining room walls need either painting or cleaning........old cheap cutlery in the dining room reminds me of an army canteen..........Finally, at breakfast a lady appears and watches your every move every time you make an approach to the breakfast bar; not sure if this is supposed to be a demonstration of attentiveness, but it felt more like we might have got a smack if we took too many slices of ham!

Plussat: Nice Hotel, Bar & Restaurant facility’s

Miinukset: The Hotel is effectively closed from late afternoon on Sundays, so no bar or restaurant and no staff on site! We were the only people in the hotel the night we stayed, so a bit spooky!

Plussat: Breakfast was adequate, fresh and plenty of it. Great location in the middle of town.

Miinukset: The room was small, with a very small shower. We had to ask for the toilet seat to be repaired (which is was very quickly).

Plussat: Location bar ski store staff

Miinukset: Nothing it was great

Plussat: Very friendly staff at front of house in bar area and restaurant. They made the stay feel very relaxed.

Miinukset: Nil

Plussat: All

Miinukset: All was perfect

Plussat: The owners and staff were fantastic

Miinukset: Limited menu

Plussat: The staff were so welcoming and made getting to the room the easiest I’ve ever had from a hotel which was perfect as we arrived later than anticipated with a very tired 1 year old. The hotel is beautifully decorated and the wine list is fantastic

Miinukset: The second smaller room was quite small due to the sloping roof making it difficult for one of our party to get around but the room was still lovely

Plussat: It’s a lovely alpine chic boutique hotel with the ski slopes literally to its doorstep. Delicious desert to start the day, steamroom and jacuzzi to unwind after all that skiing. Staff and owners made us feel very welcomed. Will definitely come again.

Plussat: The croissants were flaky Pierre was a fantastic waiter - made our stay more enjoyable Cats adorable

Miinukset: More variety at dinner

Plussat: Hotel in probably the best location in the resort.

Miinukset: Some of the resort infrastucture should be replaced.

Miinukset: Very unfriendly female owner. We feel sorry for all staf (who were friendly) to work for such a boss. Totally no flexibility at all. She should work in the army, rather than in the horeca.

Plussat: Nice

Miinukset: That reception was completely locked up without any obvious signs of how to contact anyone in an emergency. We had an emergency as the safe in our room failed and we missed our transfer in the morning as we did not receive help until after 8.30am.

Plussat: Location is adjacent to a skilift. So convenient. The major siklift is in a 5 minute walk. Hotel is located somewhat in the middle of the long stretched village. All facilities in the village are accessible in walking distance. Hotel is a nice building and the rooms are sufficiently spacious. I had a bathrooom with a tub with the shower included. I prefer normally only showers. Bathroom was not very spacious, but OK (I was alone in the room). Sufficient hanging areas for clothes and ski-gear. Very convenient to have also a ski-locker in the basement with immediate external access and locked with codes. Staff was friendly especially the employees. Jakuzi available on demand and turkish vapour bath available in the afternoon. Plenbty of parking facility around the hotel. Breakfast was abundant and lot of variety. Dinners were excellent and recommendable.

Miinukset: I personally do not like the french type of toilet paper: sheets instead of the roll. Very unpleasant and unpractical. Decoration of the room was made with artifical objects although the first look is pleasant.

Plussat: The location and dinner were great. Every evening a different speciality (Indian, Oriental, French, etc.) and lots of variety in the dinner buffet. The location is very central next to the Jandri Express Lift for going all the way to the gletsjer. The price had also been very ok. The personnel was very friendly and helpfull too. The balcony was very comfortable. Some rooms do not have a balcony, so if you want one, please check which rooms have one. The hotel looked modern and remodeled from the outside. It also has a nice sun terrace with lounge chairs.

Miinukset: The cleanliness of the room could be better. The carpet was wornout and dusty. The toilet had a strange odor. The walls had some tiny stains of blood. The size of rooms could be bigger. We went in summer, but if you come in winter with your ski gear, the room is quite small.

Plussat: Location was just amazing. Right on the piste, next door to ESF and Bruno Sports conveniently located under the hotel. Could not be better, especially when we had two small kids with ESF lessons.

Miinukset: Dinner quality could be more consistent as sometimes we had great food, but some nights were not at par. Breakfast could have been better as well. Lunchtime the brasserie gets very busy, but there is nothing to be done about it.

Plussat: Great for the ski lifts. Food was very good at lunch and dinner, and simpler at breakfast.

Miinukset: Not all rooms have a bath although pictures suggest this. The room we were given needed renovating. Charged twice for city tax although it had been prepaid and receipt was shown.

Plussat: The location is great for skiing just a few steps to the main lift :) the food is good

Miinukset: Our room was fine but not exactly as the photos in booking.

Miinukset: Bad ventilation. Not so good meals in the evening. DIF not eat at the restaurant all nights.....

Plussat: Staff and the food and great location

Miinukset: Room dated

Plussat: Beautiful location

Miinukset: Breakfast was very limited (no bread or eggs) Dinner was very basic and too expensive (25 euros)

Plussat: Lovely place

Plussat: Good location for me, good facilities, nice staff. Vegan options close by.

Miinukset: Water took a little time to be hot. Breakfast with not so many vegan options - but we knew that from the beginning.

Plussat: The rooms were modern and comfortable but a little bit small bit you will get a very good night's sleep. Very close to diable ski lift and got everything you need in the hotel to easily enjoy skiing. Breakfast was fantastic. 10/10. Fresh bread and pastries. They even laid out some more food and drink in the afternoon. All the staff were so lovely and helpful. Missed our bus back to grenoble and they helped us arrange alternative transport which was not easy. Saved us from missing our flight. Cannot speak highly enough of them. If you're reading this - keep up the good work! Would recommend 100%.

Plussat: Nice room furnishings, lovely view of the mountains, close to the slopes, friendly staff. Great for a good value ski trip.

Miinukset: Bathrooms really need an update. Breakfast is a bit limited. Have to be very lucky to find a parking space.

Plussat: Good size bedrooms, comfy beds, good breakfast, bar open until 9pm with good wine :) perfect location close to one of the main lifts and bars/restaurants, staff very friendly.

Miinukset: The bedroom got really hot at night even though the heating was switched off. Bathrooms need updating.

Plussat: Great location aprt from the nightclub noise.

Miinukset: The Staff were miserable and unhelpful!

Plussat: Pan au chocolat, toilets are good flushers

Miinukset: Room is as dry as Sahara desert. Has it’s own microclimate, worth the throat pain though

Miinukset: Too expensive, 300 euros for an hotel Worth 150 Euros. The room was extremely tiny and also the bathroom was microscopic

Plussat: friendly staff good breakfast perfect location

Plussat: Location and staff

Miinukset: Little bit tight in room

Plussat: Loved this hotel so much booked another two nights

Miinukset: Nothing

Plussat: Great place, fantastic location, nice people, good facilities and the breakfast was lovely.

Miinukset: I was a little tired but this was not a problem

Plussat: The staff were nice and welcoming. The room has a nice view and the breakfast was good. Also on the main road so the hotel is easy to find and close to many restaurants.

Miinukset: The cleaning could have been a lot better. We've found some tissues and sanitary products from the last guests.

Plussat: Fantastic location, basic but good facilities, perfect for a short skiing trip.

Plussat: Location is great. Close to the jandri gondola and oeufs Blanc's. Lots of bars and shops close by.

Miinukset: Under the beds were clearly not cleaned in some time, I dropped something and went to pick it up and saw weeks with of fluff and dirt. The food, hmm. Plentiful. But weird. Cold veg on the side, cold cauliflower, cold broccoli, cold cooked tomato covered in salty breadcrumbs? The list goes on. On the whole food was very basic but edible. One night, which we assume was the chef's night off, we got stuffed pasta in broth, which turned out to be stuffed pasta in the pasta water, horrid. Waiter when told cringed like he knew. Crispy pork, turned out to be paper thin slices of pork covered in salty bread crumbs. Not as imagined, roast pork with crackling.

Plussat: Great location, close to all amenities. Staff very pleasant and helpful. Beds very comfy which is important after day of skiing. Plenty hot water. Hotel lovely and warm. Rooms basic but clean and functional

Miinukset: Couldnt stand up in the shower as roof is too low and also no holder for shower head. We weren't told this beforehand. We were on the top floor. Breakfast was not good, recommend not booking this and going out for some crepes and decent coffee.

Plussat: Location

Miinukset: Late evening meals for children-can children be fed and served earlier?

Plussat: excellent location, close to several supermarkets and Jandri cable car parking place great staff excellent dinner

Miinukset: the cold in the room; the heat was completely stopped during the night. I remembered the nights of the Ceausescu era, when the romanian dictator kept the population in the cold.

Plussat: Food at the hotel at dinner was delicious and plentiful. The staff were friendly . It was great to be able to hire skis at the hotel and get the lift passes there.

Miinukset: A bit more shower gel would have been useful, but I did get some more. Being English I like my tea but I know by now to bring my own kettle.

Plussat: The hotel was very well located for access to the ski lift. The room was bigger than most and clean. All of the the staff were very helpful and pleasant

Miinukset: The room was sometimes cold which was due to a very small radiator which was insufficient to get the temperature up quickly in the evening after skiing.

Plussat: Friendly staff, good location, large rooms

Miinukset: Food was a little unusual sometimes

Plussat: Really clean, staff were great, food plentiful, location was excellent

Miinukset: Rooms were on the cold side, I was given a heater that helped a bit. Boot room could have facilities to heat boots Shower had very poor pressure

Plussat: Superb welcome. All staff so friendly and very good towards our beloved dog, they made him so welcome. Food was excellent . Room super clean,very comfortable and spacious. Spa was lovely and great how you booked it solely for yourself. Can't think where else I would rather have spent Christmas! Thank you to all staff.

Miinukset: That we hadn't booked two weeks haha.

Plussat: Wonderful staff! Lovely family! A very warm welcome and stay at this lovely hotel. Best view from bedroom window in all Les Deux Alpes! Large bright restaurant! Best chef in town! Fabulous Italian food! Fantastic location - easy to walk everywhere and near all the lifts and shops. Perfect for our family. Huge thanks to La Belle Etoile!

Miinukset: Not such a big issue but having to re-enter the wife code every time you want to use wifi!!!

Plussat: Close to lifts and nightlife, dated but clean & functional rooms. Evening food was excellent, good choice for breakfast. Small bar area was excellent for after dinner drinks prior to going out.

Plussat: Great service and all staff friendly and helpful. Enrica organised ski passes, lessons and equipment for us prior to arrival. The breakfast was fresh and a good selection.

Plussat: L'Alba is at the entrance to the town and right next to the bus stop. Also adjacent to one of the key lifts for Vallee Blanche so a good way to start/end skiing. Ski lockers were clean, spacious and included boot driers. We booked 2 bedroom but got a 3 bedroom unit. Very comfortable and well appointed accommodation. Also full kitchen facilties. The best accommodation we've had in the last 6 years!

Miinukset: Its next to the slopes but not exactly ski in/out. Still, one of the best on the Vallee Blanche side of the resort. The best skiing (and glacier) if the other side and they are easy to ski between.

Plussat: Traffic conditions meant that we were going to be late arriving at the residence. We were phoned by the receptionist who told us she would be there for an extra 2 hours and given details of how to collect them if we missed the extended opening times.

Plussat: Only about 100m walk to lift, you could ski back (last bits a side slip) but easier to walk the 100m. Casino store opposite very good, much better than the Spar in town. Plenty of parking space. Big ski lockers with 8 (I think) sets boot dryers, in the locker. Bunks, 2 sets in the 2nd room in our apartment were a generous size. Bed linen towles etc provided were good.

Miinukset: Reception only open on Sat and Sun for limited hours and no where to leave bags if you arrive early or late and not travelling by car. But no problem parking before check-in and after check-out. 2 Bed apartment good apartment for 4 adults, or maybe 2 adults and a bunch of kids. Not much sofa / sitting space esp if apartment full.

Plussat: Habitation was good.

Miinukset: The office is kilometers away and absolutely no way to contact in case of emergency. When arriving the room was out of electricity and it took hours to find the fuse box. We tried to contact the office but it was out of office hours and they don't have emergency contact.

Plussat: Great location and facilities you won't go wrong choosing this hotel

Plussat: There is nothing not to like about this property! Great chalet hotel right on the slopes. The staff are all friendly and are eager to help. Facilities perfect.

Miinukset: Nothing

Plussat: Great location for skiing - 2 minute walk to the main lift and only very short walk to the Main Street. Staff very friendly and helpful with a great family feeling to the hotel. Rooms nicely appointed and spa a bonus.

Plussat: The hotel is in a great location. The rooms were very comfortable, clean and modern with good showers. The Umbrella Bar adjoining the hotel was a good apres ski bar and run at reasonable times so it didn't go on late into the night.

Miinukset: The rooms were very hot at night with no aircon. We were half board but wanted to go out elsewhere for one night. We felt quite told off by the staff when we returned to the hotel, who asked us where we had been.

Plussat: Awesome location, excellent attentive staff / family that run the hotel. Umbrella bar perfect for apres ski! Nice recently refurbished rooms

Miinukset: Music very loud from Umbrella bar in to room 4-7:30pm. But only a problem if you’re not in the bar! Advice would be if you can’t beat them join them.

Plussat: It was fairly quiet.

Miinukset: The food was pretty awful, yet fairly plentiful. I don't think I've experienced a tougher steak. Top tip would be to bring any food up with you or to eat elsewhere. It's very remote, so prepare!

Plussat: The staff and the Manager were excellent which made up for the hotels need of redecorating.

Plussat: Friendly staff, clean room, comfortable beds. The restaurant downstairs has good food and good music all day.

Plussat: Table-Tennis available. Very nice Area around the Hotel. Nice Bars reaching in a less minits by Walking. We lost our Teddy-Duck in the Hotel - they send us the Teddy back to our Home-Adress! Next time once more…

Plussat: Great breakfast. Excellent location right in the center of town and very close to the cable car up to the glacier. Staff extremely friendly and helpful - the friendliest of all the hotels we stayed at in our 3 week trip around Europe. The most spacious room too!! Small issue and girl on reception was very friendly and sympathetic. Would have liked a fridge and kettle in room however this was compensated in that the bar staff were extremely helpful and went over and above for example giving us ice for drinks in our room, hot water to make tea/coffee in our room and even opening our wine for us and providing glasses so we could enjoy a drink on our balcony which we loved! Would definitely stay again. Special mention to the young girl on reception with excellent English who brightened our days with her lovely countenance, so cheery and always smiling. Lady running the hotel was also very friendly and very helpful with advice on things to do with our 4 year old while others in our family skiing. Her advice also meant we avoided the tight mountain road we had entered Les 2 Alpes on, so route on the way back down so much less daunting!!

Miinukset: English TV channel

Plussat: excellent breakfast and location , very friendly staff, good that the family room we stayed in was partitioned

Miinukset: the only small criticism was that the sheets were polycottton , not 100% cotton which is cooler ; also I didnt much like the music so we had dinner in another restaurant