Les Deux-Alpes hotellia

Plussat: Very friendly staff at front of house in bar area and restaurant. They made the stay feel very relaxed.

Miinukset: Nil

Plussat: All

Miinukset: All was perfect

Plussat: The owners and staff were fantastic

Miinukset: Limited menu

Plussat: everything very nice pool sauna

Plussat: Fantastic stay at Chalet Mounier. The staff were exceptional and made our stay that little bit better. This hotel is firmly ran with the guest in mind and that shows through without exception.

Miinukset: I could not find fault save for only staying 4 nights!

Plussat: Well located for access to ski-lifts and runs and to facilities in the town.

Miinukset: Elevator was out of order for half our stay. Quite an inconvenience, especially with our luggage after checking in. Owner not as friendly with non-French guests compared to the French guests.

Plussat: - Great breakfast - Kind and thoughtful owners - Nice swimming pool area with great view - Spacey rooms compared to other hotels in the area

Plussat: The swimming pool, the breakfast, the kind staff, the comfy bed

Miinukset: Nothing

Plussat: Location & atmosphere

Plussat: Excellent location and truly Ski 2 door. Breakfast was good and rooms clean and comfy. The small jacuzzi which you can book for 20' sessions was a nice extra bonus. Staff very helpful and friendly.

Plussat: We did liked the facilities there where closer to us... Easy to access the town centre skipass and grocery shops

Miinukset: The old lady owner was grumpy!

Plussat: Great location and pool

Miinukset: Little outdated but clean rooms

Miinukset: A kettle and good sized mugs in our room would have been perfect.

Plussat: The hotel has everything for an excellent stay: comfortable rooms, delicious food, awesome, warm swimming pool (it was at 33 degrees during our entire stay), breathtaking view, perfect location. I was traveling with a baby and a young child and the staff made our stay very comfortable. A special "thank you" to the friendly cleaning ladies who made our room spotless every day and to the owner who made our last day extremely comfortable for us. We will be back!

Plussat: Peaceful atmosphere, very friendly staff, great breakfast, clean and modern rooms. One of the best hotel experiences I’ve had.

Plussat: Location

Miinukset: The 3 person room is very small

Plussat: all ws great

Miinukset: noise from construction near buy

Plussat: Food, bedroom, quiet places & calm atmosphere.

Miinukset: Bathroom not so much I would say.

Plussat: Location was excellent for lifts, restaurants and bars. Breakfast was very good and plentiful and the hotel was very well furnished

Miinukset: There was very little we didn't like, except the bathrooms which were very small with barely enough room to use the toilets. We were fortunate though that the communal toilets were next to our room (21) and virtually unused by anyone else

Plussat: Very cool property. Nicely redone inside. Excellent friendly staff. Great location near everything.

Plussat: L'Alba is at the entrance to the town and right next to the bus stop. Also adjacent to one of the key lifts for Vallee Blanche so a good way to start/end skiing. Ski lockers were clean, spacious and included boot driers. We booked 2 bedroom but got a 3 bedroom unit. Very comfortable and well appointed accommodation. Also full kitchen facilties. The best accommodation we've had in the last 6 years!

Miinukset: Its next to the slopes but not exactly ski in/out. Still, one of the best on the Vallee Blanche side of the resort. The best skiing (and glacier) if the other side and they are easy to ski between.

Plussat: Traffic conditions meant that we were going to be late arriving at the residence. We were phoned by the receptionist who told us she would be there for an extra 2 hours and given details of how to collect them if we missed the extended opening times.

Plussat: Lucy was very friendly and spoke excellent English.

Miinukset: Wifi could have been free for the chalet price, and also easier to set up and work out costs. (9 of us required WiFi!)

Plussat: Habitation was good.

Miinukset: The office is kilometers away and absolutely no way to contact in case of emergency. When arriving the room was out of electricity and it took hours to find the fuse box. We tried to contact the office but it was out of office hours and they don't have emergency contact.

Plussat: Great location and facilities you won't go wrong choosing this hotel

Plussat: There is nothing not to like about this property! Great chalet hotel right on the slopes. The staff are all friendly and are eager to help. Facilities perfect.

Miinukset: Nothing

Plussat: Awesome location, excellent attentive staff / family that run the hotel. Umbrella bar perfect for apres ski! Nice recently refurbished rooms

Miinukset: Music very loud from Umbrella bar in to room 4-7:30pm. But only a problem if you’re not in the bar! Advice would be if you can’t beat them join them.

Plussat: Close to slopes, very comfortable, likeable staff, nice spa facilities when weather wasn’t good.

Plussat: We lived the style and comfort of the hotel. The staff did everything to make our stay as enjoyable as possible

Miinukset: Very hot in the rooms

Plussat: Good location, Nice view, Comfortable for ski, Clean, Nice Spa, Friendly owners and lady at the breakfast

Miinukset: First of all I think the hotel is too expensive for what is offering, I think they set the prices because of very good location, but it is not enough for such an expensive room. 1. In the room there is no tea of coffee maker, very strange for a hotel in the mountains, I have stayed even in much cheaper hotels and they provided tea in the room, one night I felt bad because I took cold so we went to reception to buy a tea and no one was there, it is true it was around 1 am and I do not expect people being at the reception with the tea, but will be much better if I could have done my tea in the room- so maybe hotel people can think about this, one kettle per room I do not think is so big deal 2. The bed sheets are already too used, clean, but old, also they provide blankets which I did not feel were too clean and did not feel conformable to sleep, room was clean and towels too, but bed was not nice 3. Hotel does not provided glasses or cups in the room, no tea no cup, no water no glass, kind of this attitude, I think. We have bought from Carrefour two glasses and used them and let them in the room, so at least in one room now there are glasses to drink water or other drinks you buy from store 4. In the spa is very nice, but not organized, when you enter they provide towels, we have been there for 4 times no one was at the entrance to give us towels, one evening we waited for 30 min for someone to come and we asked for two towels, they offered one, so why not to put the towels and the entrance and people will just take and will be much more comfortable and no need to wait to ask someone, we understand girls there were also busy with massage and so on 5. Also in the SPA there was free tea and water, but had a feeling no one was happy if it was done and no one was in a hurry to bring new tea or water 6.

Plussat: It was fairly quiet.

Miinukset: The food was pretty awful, yet fairly plentiful. I don't think I've experienced a tougher steak. Top tip would be to bring any food up with you or to eat elsewhere. It's very remote, so prepare!

Plussat: Spa was lovely, rooms cosy but small. Staff really friendly and exceptionally helpful. Views from mountain view room were lovely and ski in location perfect. Would certainly visit again!

Miinukset: Restaurant closes early every night and there is no tea/coffee making facilties in room, these were €7 a time at bar very inconvenient when you vacant for early flight as breakfast/bar area is locked till 7. Boot store/room heaters never worked throughout our stay and has one seat making for very difficult booting up.

Plussat: Friendly staff, clean room, comfortable beds. The restaurant downstairs has good food and good music all day.

Plussat: Table-Tennis available. Very nice Area around the Hotel. Nice Bars reaching in a less minits by Walking. We lost our Teddy-Duck in the Hotel - they send us the Teddy back to our Home-Adress! Next time once more…

Plussat: Great breakfast. Excellent location right in the center of town and very close to the cable car up to the glacier. Staff extremely friendly and helpful - the friendliest of all the hotels we stayed at in our 3 week trip around Europe. The most spacious room too!! Small issue and girl on reception was very friendly and sympathetic. Would have liked a fridge and kettle in room however this was compensated in that the bar staff were extremely helpful and went over and above for example giving us ice for drinks in our room, hot water to make tea/coffee in our room and even opening our wine for us and providing glasses so we could enjoy a drink on our balcony which we loved! Would definitely stay again. Special mention to the young girl on reception with excellent English who brightened our days with her lovely countenance, so cheery and always smiling. Lady running the hotel was also very friendly and very helpful with advice on things to do with our 4 year old while others in our family skiing. Her advice also meant we avoided the tight mountain road we had entered Les 2 Alpes on, so route on the way back down so much less daunting!!

Miinukset: English TV channel

Plussat: Basic cold buffet breakfast Hotel location is 200m from Jandri 1, which is ideal

Miinukset: Lots of noise from the bar below Evening meals choice and quality not great

Plussat: excellent breakfast and location , very friendly staff, good that the family room we stayed in was partitioned

Miinukset: the only small criticism was that the sheets were polycottton , not 100% cotton which is cooler ; also I didnt much like the music so we had dinner in another restaurant

Plussat: Friendly staff, good breakfast and amazing location so could ski right to the door

Miinukset: Rooms are a little basic

Plussat: Everything was very good.

Miinukset: Locación difficult to find it.

Plussat: Typical continental options - good.

Miinukset: No Sauna or steam room available.

Plussat: Staff were very friendly and helpful. Access to slopes was great, boot room worked well.

Miinukset: Could have received better arrival details on use of car park, where to park for access to stairs and hotel. WiFi didn’t work at all so that was disappointing

Plussat: The breakfast was sober but very good. The restaurant was very good and the service was super! A very kind and helpful staff!

Plussat: Stuff is very polite and helpfull

Miinukset: The temperature in the room Too cold for is during the day You cannot adjust the temperature, they have to do it at the reception Finally it worked out

Plussat: It is not crowded area but has all functionalities, very close to chair lift, ski pass office and equipment rental shop. Moreover the hotel big boss Mr. Michele is so kind and knows everything about Les 2 Alpes. When I have another plan to come back, I will stay in Jam session hotel. And thanks Sera for your kindness and cares to our family.

Miinukset: Nothing to say bad things. You will not be disappointed in this hotel specially in family trip.

Plussat: Very friendly and helpful staff. We were there during a week where the hotel was fully occupied (apart from us and one other family) by a 100+ Jewish holiday party, so it was very busy and noisy, but we knew about the party before we booked. Everyone was very friendly and the staff sorted out any problems straight away. Second time there for me, I think I will go back, but will choose a quieter time.

Plussat: Fantastic staff, great location, clean, easy just what it says on the tin !

Plussat: Really friendly staff good food and facilities very relaxed feel to the hotel great location too

Miinukset: It was all good

Plussat: Really convenient location

Miinukset: Pretty old building from the inside that require some renovation. The bed in a room was horrible, also some issues with hot water. And they also should provide a better cleaning service.

Plussat: excellent location, close to several supermarkets and Jandri cable car parking place great staff excellent dinner

Miinukset: the cold in the room; the heat was completely stopped during the night. I remembered the nights of the Ceausescu era, when the romanian dictator kept the population in the cold.

Plussat: Really clean, staff were great, food plentiful, location was excellent

Miinukset: Rooms were on the cold side, I was given a heater that helped a bit. Boot room could have facilities to heat boots Shower had very poor pressure

Plussat: The comfy beds, the copious and varied Italian cuisine dinner, the proximity to the cable car, to the resort center and to the rental shop, the voucher for the skis rent, the really good service in the restaurant, the mirror in front of the bed, the italian shower. Nothing luxurious just really functional. Not to forget the friendly dog at the reception desk that meets any willing customer with outdtanding playfulness.

Miinukset: Only two things: - the chairs in the dinning room. Really unconfortable and at bad height with respect to the table. Especially after a hard day of skiing... - the drying machine in the ski storage didn't work. So the ski boots won't really dry inside over night although the room itself was very warm.

Plussat: The location and dinner were great. Every evening a different speciality (Indian, Oriental, French, etc.) and lots of variety in the dinner buffet. The location is very central next to the Jandri Express Lift for going all the way to the gletsjer. The price had also been very ok. The personnel was very friendly and helpfull too. The balcony was very comfortable. Some rooms do not have a balcony, so if you want one, please check which rooms have one. The hotel looked modern and remodeled from the outside. It also has a nice sun terrace with lounge chairs.

Miinukset: The cleanliness of the room could be better. The carpet was wornout and dusty. The toilet had a strange odor. The walls had some tiny stains of blood. The size of rooms could be bigger. We went in summer, but if you come in winter with your ski gear, the room is quite small.

Plussat: Location was just amazing. Right on the piste, next door to ESF and Bruno Sports conveniently located under the hotel. Could not be better, especially when we had two small kids with ESF lessons.

Miinukset: Dinner quality could be more consistent as sometimes we had great food, but some nights were not at par. Breakfast could have been better as well. Lunchtime the brasserie gets very busy, but there is nothing to be done about it.

Plussat: Great for the ski lifts. Food was very good at lunch and dinner, and simpler at breakfast.

Miinukset: Not all rooms have a bath although pictures suggest this. The room we were given needed renovating. Charged twice for city tax although it had been prepaid and receipt was shown.

Miinukset: Bad ventilation. Not so good meals in the evening. DIF not eat at the restaurant all nights.....

Plussat: Hotel position great , food good, staff helpful and overall good stay.

Miinukset: Room was tired and ski locker room much too small for number of guests, this was at a quiet time, dread to think how busy it gets at peak season.

Plussat: The best staff i have met in my whole life! Everyone are super friendly and helpful. Otherwise it was a wonderful experience. Breakfast - tasty!!

Miinukset: Please fix SAUNA room. It is too cold. Swimming pool is too cold too.

Plussat: Staff were first class v helpful and friendly. Drop off service to slopes was really great although walkable . Nothing too much trouble. Rooms were comfortable with beds being very cosy and comfortable. Tvs great size. Pool etc good bonus. Breakfast was excellent

Miinukset: Ski hire attached to hotel opening hours

Miinukset: Special thanks to barman Corentin and driver Dimitros

Plussat: Perfect location, friendly staff, way better priced compared to every hotel around.

Plussat: Great breakfast, great staff. Wife and daughter suffered a skiing injury and hotel staff could not have been more helpful, running us to and from the clinic etc. Would definitely return - have already made enquiries for next year.

Plussat: Great food and great service. Very helpful staff will be going back

Miinukset: Quilt was a bit small for the fold out bed but they had spares in the wardrobe so just doubled up.

Plussat: Wonderful staff! Lovely family! A very warm welcome and stay at this lovely hotel. Best view from bedroom window in all Les Deux Alpes! Large bright restaurant! Best chef in town! Fabulous Italian food! Fantastic location - easy to walk everywhere and near all the lifts and shops. Perfect for our family. Huge thanks to La Belle Etoile!

Miinukset: Not such a big issue but having to re-enter the wife code every time you want to use wifi!!!

Plussat: Close to lifts and nightlife, dated but clean & functional rooms. Evening food was excellent, good choice for breakfast. Small bar area was excellent for after dinner drinks prior to going out.

Plussat: Good staff, location, room, facilities

Miinukset: Food was very poor

Plussat: It had a very friendly feel and the staff were lovely

Miinukset: Slightly too far from the main gondola

Plussat: Free cake and soft drinks in the afternoon and happy hour drinks prices.

Plussat: Great location, friendly and helpful staff, comfortable bed and OK breakfast and WiFi

Miinukset: Nothing to really complain about

Plussat: Food, ski boot room, location

Miinukset: fragile sauna, the rooms shall be cleaner

Plussat: Slopes in proximity of the hotel, superb food :D

Plussat: staff friendly and courteous, food buffet was good on half board basis

Miinukset: unfortunately was struck down with a bout of food poisoning on last night in hotel

Plussat: Excellent staff, helpful, friendly and caring

Miinukset: Could have been more food variety

Plussat: Ideal location, friendly owners, comfortable beds

Plussat: Very central. Fantastic friendly staff. Allowed us a room at 8am check in as my daughter was unwell & needed to rest in bed. Fantastic helpful service. great lounge area.

Miinukset: Nothing

Plussat: Breakfast, location, functionality, all very good. Also clean and staff friendly.

Miinukset: Room smallish, can be noisy at night.

Plussat: Good location and easy access to slopes.

Miinukset: Was a little basic but were didn't expect more to be honest.

Plussat: Spotlessly clean and perfect location. Parking. Accommodating host upon arrival. Basic, but perfect as a base for an active break.

Miinukset: No blind at the bathroom window.......shower not able to point in the right direction without being held.......needs interior renovation (although understand the target market here)......dining room walls need either painting or cleaning........old cheap cutlery in the dining room reminds me of an army canteen..........Finally, at breakfast a lady appears and watches your every move every time you make an approach to the breakfast bar; not sure if this is supposed to be a demonstration of attentiveness, but it felt more like we might have got a smack if we took too many slices of ham!

Plussat: Excellent and friendly staff. Good pricing.

Miinukset: Very basic and worn down facilities

Plussat: breakfast was very goog - 5 Stars

Plussat: Breakfast was great, location was excellent, some staff were extremely helpful.

Miinukset: Pillows were terrible, very noisy at night due to guests and staff drinking late, the small bar downstairs only had staff drinking at it so didn’t have a drink there ourselves - very uncomfortable walking in with everyone staring at you without a smile or a hello.

Plussat: friendly staff good breakfast perfect location

Plussat: Location and staff

Miinukset: Little bit tight in room

Plussat: Loved this hotel so much booked another two nights

Miinukset: Nothing

Plussat: Great place, fantastic location, nice people, good facilities and the breakfast was lovely.

Miinukset: I was a little tired but this was not a problem