Marseille hotellia

Plussat: Wonderful, responsive staff. Beautiful room with fabulous view. Great AC, which was critical during the recent heat wave. Breakfast excellent with accommodation for my gluten allergy. Loved it!

Miinukset: WiFi was awful.

Plussat: Service, Location, Interior

Plussat: Solid choice for a 5-night stay in Marseille in late July. Excellent hotel and staff, sound proofing and airconditioners. Espresso maker and cold water in the lobby all day. Nice restaurant and excellent food.

Miinukset: Nothing

Plussat: The view is perfect we love watching the world go by from our balcony. Good sized rooms. The air conditioning is effective & quiet, very well stocked mini bar & very comfortable bed. We stay here often & have never been disappointed. The staff are very friendly & helpful.

Miinukset: We had problems with the lock on our door. When we explained to the very lovely lady on reception she gave us our breakfasts for free as an apology. Can't say fairer than that.

Plussat: The stylish and comfortable hotel - with a great location overlooking the Old Port

Miinukset: The cold tap in the bath/shower did not work and despite reporting the fault it was not fixed. The curtain material let the light through in the morning so if you were a light sleeper you could be woken up by the dawn.

Plussat: The location is right on the port and it’s busy but after staying on the other side at another hotel this was a relief! Unfortunately I did not catch the name of the gentleman on reception who assisted us. He was so courteous and professional and always greeted us by name when he saw us. The room facilities in our Prestige Double with a balcony and sea view was wonderful. Facilities included were a kettle, fridge, safe and air con. Bathroom amenities were fine and robes and scuffs provided. Breakfast was plentiful and offered a good variety of foods. The restaurant dinner was very good. Great hotel which I would highly recommend and would stay at again if in Marseille.

Plussat: The location was perfect.

Miinukset: Nothing.

Plussat: The location of the hotel is superb, right on the old harbour which is really the tourist hub of Marseille. Many of the major sights are in walking distance and the boat trips, tourist hop on and off bus and the tourist train start from here. There is also a metro stop and several bus stops including a route that takes you up to the Notre Dame church. The views from our balcony were amazing and the air con was the best I have ever come across, maintaining a nice fresh environment 24/7 without being noisy. We found the hotel staff to be courteous and charming and felt that they offered a really committed customer service rather than just pushing corporate buttons.

Miinukset: The room decor was a little tired in places but this was made up for by the overall comfort and the fantastic views. We were also a little surprised to be charged for additional coffee capsules for the machine.

Plussat: Excellent place to stay, wonderful views, perfect location, warm welcome for Silva at the reception. 5 stars all across!

Plussat: I truly enjoyed my time in this hotel. Would always recommend!

Miinukset: On my last day I had to catch my train in the morning and that is why I was among first people to go for a breakfast at 7am. Unfortunately, it was not even half ready yet.. so i missed eating my favourites from the days before, when I took the breakfast at about 08:30.

Plussat: Room was huge. Staff was very helpful in answering questions and arranging a taxi to the airport.

Miinukset: Location was a bit further away from the port than I expected (10 minute uphill walk) and basic room was a little louder than ideal since it was right on the main road.

Plussat: Bed was fantastic!

Plussat: The C2 is high end for Marseille and the room was enormous

Miinukset: The Hotel C2 is not in the port but it is also not far so the walk was good. There was only one cleaner that made me feel uncomfortable!!

Miinukset: Felt the food scenario could be improved on

Plussat: The spacious modern room all white and so clean And the friendly staff We enjoyed our stay and will definitely recommend to our friends

Plussat: The hotel is a beautiful town house which has been lovingly restored. My room had a wonderful view of the Notre Dame and was only a short walk from Vieux Port. The staff were wonderful and very helpful.

Plussat: Nice location, friendly staff, good breakfast

Miinukset: Problems with the shower drain

Plussat: Perfectly located in a quiet neighborhood and only 10 minutes to the old port by walking. My room was spacious(larger than expected) and clean. Comfortable beds and quality pillows. Nice care products from Hermès. Complimentary minibar(non alcohol). The AC is super quiet. The hotel also has a spa. Tried the full body massage which was great! The only complaint i have is that the staff could be better in managing english. A bit difficult to communicate. I warmly recommend this hotel! I will stay here again the next time i am in Marseille.

Miinukset: The staff should be able to communicate internationally. A bit hard to communicate, but they are all super friendly and i had no bigger issues.

Plussat: Staff very friendly very clean and beautiful decor

Miinukset: There was a slight language barrier with drinks but that is not there fought we are in their country

Plussat: Near the Center good breakfast good staff at the reception.

Miinukset: In the hotel is hot and smells like a pool. Because of the hot Pools etc in the basement

Plussat: Breakfast was great. Owner was friendly and very helpful. Made me feel like a friend.

Miinukset: Bed was a bit hard for my wife

Plussat: Sebastian went out of his way to be helpful and very kind. The room was light filled and comfortable. The house beautiful.

Miinukset: It was perfect

Plussat: breakfast was good and fair price.

Miinukset: rooms extremely tiny. but clean,

Plussat: The staff were welcoming and very helpful

Plussat: Exceptional desk staff who recommended restaurants, made reservations, advised on public transportation and were generally helpful and friendly. Room was quiet and modern and AC worked well. Great location near the train station and convenient to walk to port and other sites

Miinukset: Everything was great!

Plussat: Conveniently located near central train station. Loved the court yard. Staff were incredibly helpful and really lovely. Very, very clean and comfortable bed.

Miinukset: It suited our needs to be close to main train station however not close to any tourist spots.

Plussat: Close to Marseille train station

Plussat: Great location for travelers going to and pro by train, airport transfer and regional bus connection all within walking distance...

Miinukset: Knowledgeable professional so friendly receptionist...

Plussat: Got a free upgrade to a junior suite room - Really clean, reliable internet. Very good breakfast in a cute patio with option to chose from a small kitchen menu (pain perdu, omelette, pancake)

Plussat: The bed was comfy. The location is incredibly close to the train station, and the airport shuttle. The bar is stylish and the drinks are good. The staff were friendly. The young man who served our drinks was outstanding, he was great at chatting and I enjoyed having a drink with him. He offered good local tips and made our poor stay somewhat better.

Miinukset: The first room we were assigned was unclean, without hot water, and not up to scratch for a "suite". We had to move and split into two separate rooms and unfortunately we were not given any refund even considering the ordeal of having to unpack somewhere else and not be in a junior suite, like we had booked. The manager was no where to be seen at all during out stay.

Plussat: Excellent location for travellers, across the road from the central bus and train stations. The Marina/Harbour is only a 15 minute walk away. Hotel staff were very helpful and friendly. Room was very comfortable with good aircon on a very hot August day, but decor needed a little touch up here and there.

Miinukset: Decor was a little too garish, and we couldn't stay in the hotel lounge because the air conditioning was turned up too high.

Plussat: Friendly and exceptionally helpful staff.

Plussat: The location was great. Staff was kind and the view from the roof restaurant was amazing!

Plussat: Excellent roomservice, wonderful view to the harbour, nice room, very good rain-shower, very friendly staff, a beautiful park is located nearby with a stunning view to the harbour

Miinukset: The spa was closed one whole day, the outdoor-pool belongs to the Sofitel as well to the Novotel and was crowded. As a single it was not possible to be seated at a "nice" table in the restaurant.

Plussat: Location

Miinukset: I was surprised to pay city tax when I checked out. I thought everything was paid when I reserved the hotel. I would like you to be more transparent about it so we can minimize disputes. I paid anyway.

Plussat: The kindness of the staff

Miinukset: The steam room was out of order, which is surprising for a five star hotel.

Plussat: Friendly Staff, ready to help and take it the extra miles to fulfill guest requests.

Plussat: Nice view

Miinukset: Location off the beaten path

Plussat: Great location. The staff was very helpful and very cordial.

Miinukset: The carpet at the entrance of our room had a couple of stains on it. Would have been nicer (10) without stains.

Plussat: The view, the staff, the breakfast superb!

Miinukset: Late evening night club sound, beating drums very disruptive!

Plussat: Every thing Excellent¡

Plussat: The bed was exceptionally soft and comfortable. The spa was excellent. The breakfast - although a little pricey - was varied, tasty and fresh. Altogether it was an exceptional stay.

Miinukset: There was a smell like a basement in the room but it wasn't a big deal and you got used to it after 10 seconds.

Plussat: Venue ; standard; food staff

Miinukset: Nothing

Plussat: The majestic views like nothing in this world.

Miinukset: Nothing, I liked everything

Plussat: The Hotel is centeally located in Vieux Port area and wallking distance from cruises attractions restaurants and shopping area. Stass are friendly and helpful.Rooms are spacious bed is comfortable.. And all supplies from body and hair care to coffee and tea are of good quality brands. I recommend this hotel and will book it again if I had to visit Marseilke again.

Miinukset: Nothing

Plussat: The location is good. Hotel is a bit overpriced for its condition.

Miinukset: The hotel is a faded flower. Furniture was worn out— which is not the end of the world but the prices would suggest a better facility. The bar was completely uninvitiing and staffed by the reception staff. So understaffed. The roads around the hotel were closed and made bringing a car difficult. But the hotel staff were good about meeting us on a corner to take charge of the car.

Plussat: I loved the spacious rooms, clean bathroom and overall service

Miinukset: Internet connection was poor and also mosquitoes in the room.

Plussat: Location

Miinukset: Very expensive breakfast

Plussat: Reception staff, friendly and efficient. Had to change rooms but dealt with no hassle. Wonderful breakfast. Good quality local stuff.

Miinukset: Soundproofing should be improved as in busiest part of town

Plussat: Rooms superb, bed very comfortable, bathrooms and toiletries excellent, view lovely. Breakfast to die for, so much choice so much quality.

Miinukset: Nothing

Plussat: Great location Excellent room Breakfast that catered for all tastes Very clean

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Great hotel staff. Very helpful and friendly

Plussat: Loved the viee!!

Plussat: Location was perfect for an overnight stay with a fantastic view of the old port, facilities were good nice bar area and breakfast location was great again overlooking the port and plenty of choice.

Miinukset: Can't think of anything.

Plussat: Fantastic place with great staff. The restaurant is magnificent. The food is marvelous in its simplicity, finesse and taste. Incredible marriage of tastes, parfums and 3* service. Very pet friendly.

Plussat: Excellent

Miinukset: Nothing bad to say

Miinukset: no proper lighting and mirror in the bathroom

Plussat: Wonderful location by the sea, excellent service and homey atmosphere!

Miinukset: What’s not to like!

Plussat: Incredible view and amazing staff.

Miinukset: I stated that hotel i could not experience their michelin rest no avalubility booking .cim do not mention i need a reservation beforehand

Plussat: The food, the weather, the hospitality. Absolutely gorgeous.

Miinukset: Traffic during rush hour. The extremely challenging short road leading to the hotel. Initially thought will be able to catch nice sea view /sunset. But the Seaview was partially being obstructed by buildings and window are not facing west. Nevertheless get to catch the sky turning red.

Plussat: One of the nicest hotel rooms ever, anywhere. The view & the crashing waves. 100% restorative!

Plussat: Fantastic world class restaurant. Great location. Great service.

Miinukset: Challenging access

Plussat: Great pool

Miinukset: Expensive taxi to the airport

Plussat: All are very good

Plussat: Great location, best value

Plussat: friendly staff and nice service.

Plussat: Hyvä aamiainen

Miinukset: Sänky kovahko ja lämpötilaa ei pystynyt säätämään.

Plussat: Very nice rooms, awesome shower, very good breakfast.

Plussat: Very comfortable bed, good bathroom (the floor didn’t end up a swimming pool), clean and enough floor space for two big suitcases. Although we didn’t use the dining room the coffees were good. Very bright, light room.

Miinukset: Don’t know why, but we didn’t get our room cleaned during stay. (Forgot to mention it to staff at checkout). Why only one comfortable chair in the room?

Plussat: Well furnished, clean and quiet!

Plussat: Location

Miinukset: Unbearably noisey.

Plussat: Lovely clean, fresh and modern. Not far centre. Friendly helpful staff and good breakfast selection.

Miinukset: Nothing really. It was all good. Thank you

Plussat: This hotel has very professional receptionists. Breakfast was served every morning with only local and fresh products. Definitely a lovely stay in the heart of Marseille.

Miinukset: Everything was exceptional.

Plussat: I like the location, near Terrases du port and to the Vieux Port. Very friendly staff.

Miinukset: everything was fine.

Plussat: Central location, staff very nice, bedroom comfortable

Miinukset: Room very small, tv would turn on continuously on its own during the night

Plussat: Rooms and interior design Attention to detail when it comes to functionality ( plug sockets just where you need them )

Miinukset: Location looked a bit rough driving up to Hotel

Plussat: It is a quirky hotel. Great decor. Bar & restaurant was great. We had food in the evening which was 10/10.

Miinukset: I felt that breakfast should have been included in the price.

Plussat: A nice place to stay with interesting decor and a friendly stuff! The breakfast is absolutely phenomenal with home-made cakes and healthy choices.

Plussat: Best breckfast I ever had in hotel in Europe. Staff extremely helpful and nice. Nice clean and bright rooms. Good standard. Recommended to everybody, if I ever go again to city where is Mama Shelter chain I will stay there definitely.

Miinukset: Could be closer to town center and metro stations, not many restaurants next door. But hotel on his one wos great, maeby drinks in bar could be little bit cheaper.

Plussat: The vibe

Miinukset: More facilities - gym and pool

Plussat: Good location, super cool place and clean rooms

Miinukset: Nothing to complain

Plussat: Funky design, cool bar with DJ music, excellent breakfast, friendly staff

Miinukset: Bathroom very cramped. Surrounding area edgy

Plussat: Rooms are clean, nicely decorated/furnished, the place is quite cool overall

Miinukset: Very bad sound isolation, some water came back in my sink causing bad smells

Plussat: Room was clean. Tv/ WiFi was great Free movie selection! Great shower!

Miinukset: -No fridge in the room. -Pillows were not comfortable. -

Plussat: Staff and front desk personnel.

Miinukset: Few selections on breakfast meal.

Plussat: Was a good location.

Miinukset: Liked everything

Plussat: The design and the architecture of the room is beautiful even marvelous with its simplicity.

Miinukset: The reception was average, and there were no availabe parking for the car

Plussat: Good location and nice food in Cafe

Miinukset: Lift is too small

Plussat: Really amazing place! We had an upgrade during our stay and free bar because of our wedding anniversary! Personnel is really amazing and can help you in any situation. Room was very clean and soundproof. Parking was little bit expensive (15 eur. per day) but it’s still ok. Location also was very nice and convenient.

Miinukset: Room, personnel’s attitude, location.

Plussat: Food good, air conditioning and next to the Muse concert venue!

Miinukset: Nothing really

Plussat: Good service, airco is perfect.

Miinukset: Shower water goes out to the room

Plussat: Nice cafe, and The agents were very courteous.

Miinukset: Rooms lack privacy, location was hard to find, sink did not drain.

Plussat: Staff was friendly. But it was not a good location unless you want to attend something at the Velodrome. No parking available. They said it was "sold out". Huh?? Bed was comfy. Room service food was horrible.

Miinukset: See above.

Plussat: I booked it as it was extremely close to our trip objective and this was the only good thing... aaa.. and some of the staff was really nice trying to compensate... still, if possible, I'll avoid Marriott as a chain in the future... after such a "surprising" experience...

Miinukset: The last few years I've travelled a bit and this was the first hotel to claim the full payment at booking without option for at least partial refund in case of cancellation ... Initially they even cancelled my booking as they had "issues" with my card, the same used for re-booking though :)... We arrived late, as announced at booking and, athough booked for two adults and a child, the child bed was not made, no sheets, no towels for the kid - nothing - completely overlooked. The staff came with sheets and made the bed but forgot the towels and I did not even asked again -I was really expecting a different level of service. Then, the requested parking was also overlooked and I had to claim it - also it is across the street from the hotel, making it awkward to get kid's towel, among other stuff from the car in the middle of the night.

Plussat: Clean hotel, great location!

Miinukset: Staff were rude and unaccommodating! Refused to even put on the TV in the bar area. So basically had a drink in silence. The room size was very small. Although I booked the same room as a friend and she had a larger room. I guess it’s almost like playing the jackpot ... you might just be in luck!

Plussat: The breakfast was good. The location was in the center of Marseille close to everything. Easy access by car. Private parking was provided - nice to avoid parking in the crowded streets. The room was clean and modern.

Miinukset: Located near the train station which is a bit of a shady area. Gives you a bit of an unpleasant walk through the city, when you need to go home during the night.

Plussat: Very close to the station and very good breakfast! They gave us a nice view!

Plussat: Straight across road from train station and supermarket right next door. About 15 min to Marseille Harbour

Plussat: Breakfast was great. Staff was friendly. They stored our food in their fridge.

Miinukset: Neighborhood was sketchy. Directions given by reception (drawn on map) to Vieux Port got us lost

Plussat: Near station and well kept

Miinukset: Door lock worn and we actually needed help from staff to enter the room. Also the 100 Euro deposit is still held 2 nights after leaving. The reception staff said they could clear it after we checked out if they approved the room was ok before we left - if we ‘needed the money’. Hardly the point. I am sure the corporate centre will enjoy the interest from us and their other guests.

Plussat: Deputy Managef was very nice enough to acknowledge our complaint about their food , quality and labeling, in their bar and the attitude of one female staff re my questioning .. most things

Miinukset: Most things except the location.

Plussat: Location OK but very Noisy during the night

Miinukset: Air con was not working and hot water in shower not available. Poor bed quality

Plussat: The cleanliness of the room and superb location. Free breakfast is a plus.

Miinukset: No fridge and air conditioner is very noisy

Plussat: Hotellin sijainti on erinomainen rautatie-, bussi- ja metroasemaa vastapäätä. Lentokenttäbussikin tulee sinne. Huone oli iso ja siisti. Langaton nettiyhteys toimi hyvin. Taulu-TV:ssä oli HDMI-liitin, jota tarvitsimme. Aamiainen oli riittävän monipuolinen.

Miinukset: Parivuoteessa oli yksi iso peite eikä kahta erillistä, joka ei kuitenkaan ole iso ongelma. Sänky oli ehkä vähän kova, mutta hyvä muuten.

Plussat: Good if travelling by train as it is just in front of the railway station.

Miinukset: Dirty stained carpet on the floor. Room had a bad smell of sweaty feet and we could not change it. Although there was a window in the room it was not taken care to be refreshed. We kept it open for few hours to get fresh air.

Plussat: The room was modern, clean and a really generous size with fabulous view over Marseille. Location was great for us as only stopping over on our way home and was directly opposite the train station. Staff were really friendly and breakfast was excellent with plenty of choice.

Miinukset: No issue with the hotel itself but if you needed to go out for an evening meal you were away from the nice restaurants around the harbour and the walk back at night could be a concern to some. The hotel though sells light snacks and had a lovely garden terrace to enjoy a drink or two.

Plussat: Location

Miinukset: No refrigerator

Plussat: Clean and fresh design with great staff.

Miinukset: Distance was too far from the centre, if you wanted a drink by the pool you had to go to the bar and collect it which was inconvenient if you are trying to relax. The food truck was closed untill September.

Plussat: Location

Miinukset: n/a

Plussat: Very good location and nicely equipped hotel. Good breakfast.

Miinukset: No chair in the room (I was there for business and needed to work with my computer) and not possible to open the window.

Plussat: The room was extra clean and neat, personnel was kind and professional and the food was great.

Plussat: Staff lovely, rooms comfy and quiet

Miinukset: Pool not very big and always busy

Plussat: Modern and clean

Plussat: The breakfast was good, my friend is gluten intolerant and we stayed for 3 days, there were so many options for her which was really good.

Miinukset: Something to say is that the first day there were 2 types of bread in front of the toaster (white and brown) the white one was the Gluten free one.. the second day the gluten free tag was put on the brown bread and seems it was incorrectly tagged and my friend felt bad that day... the third day there was no tag.... Please take care with the tags.... They say there is parking but its not true, they have a discount fare with the parking just behind the building but the discount is really low and 24h cost 18€.... They say that in front of the entrance of the hotel you cannot park for more than 30 minutes, but there is clearly people who parks there for an entire night...

Miinukset: The locked windows

Miinukset: A bit tired. Lifts unpredictable. Air conditioning had to be reset every time we went back to the room.

Plussat: It’s clean and spacious

Miinukset: Poorly equipped. When I asked for the iron they said I had to pay. The room is freezing 100% of the time.

Plussat: Good Location, Nice Kitchenette, Very Quiet at night. Friendly and Helpful staff

Plussat: Very large room with full kitchenette Massive bathroom Though limited in choice, the breakfast was very good Spacious parking garage Nice staff Not far from the city centre Inexpensive

Miinukset: The lightning in the room should be exchanged for of different temperature, the light atmosphere is nowhere near to official photos - maybe also problem we got ground floor room Marseille looks dirty overall and I was not fan of this neightborhood neither You will flood the bathroom's floor when using the shower

Plussat: Hyvä sijainti, siisti ja hyvin varusteltu huone.

Miinukset: Huone ensimmäisessä kerroksessa, käytävä pimeä ja siellä säilytettiin siivoustarvikkeita.

Plussat: The location of the hotel was very good The service was very kind and gentle

Plussat: Very comfortable room with everything that was needed for a 6 day stay. Some fantastic amenities nearby the hotel, great bakery and restaurants.

Plussat: Staff was friendly and could speak well english which is good plus in France. Check in was fast and free coffee at the lobby

Miinukset: Hallways were a little dirty or dated. Room too is dated, not as in pictures. Room lock was a bit broken, was hard to lock it. AC was just above the bed and was really loud. Also you could hear the neighbors and sounds from hallway.

Plussat: Love it! Recommended hotel.

Plussat: size of the apartment

Miinukset: location

Plussat: Everything of this hotel was amazing.

Miinukset: There is no patch way to get luggage from the stair so i had to lift it up and carry it. The location is nice even it not that in the city center.

Plussat: Everything was as it is described and as it is on pictures. Very cozy room, clean, bed is comfortable...

Plussat: Great location close to Palais du Pharo and Plage des Catalans. Bus access from Gare Saint Charles is very easy. Very good value.

Miinukset: The room was not large

Plussat: Siistit, viihtyisät, rauhalliset ja isot huoneet, Todella ystävällinen ja avulias henkilökunta.

Miinukset: Aamiaiskahvi oli huonoa, tarjolla oli vain tavallista kahvia, ei ranskalaisia vaihtoehtoja. Se oli minusta outoa.

Plussat: The staff was excellent!! The room was comfortable and nice.

Miinukset: Breakfast was not included and it was very unfair....

Plussat: Nice, simple rooms. Great AC. Wonderful pool.

Miinukset: The shower. There’s no door so the floor always got soaked.

Plussat: Emphasis on local products, the products in the bathroom and beers at the bar. The hotel looks very good with the art on display. Rooms were very comfortable and kept at a good temperature.

Miinukset: Breakfast was too expensive, more vegan options would have been appreciated. Dinner at the hotel restaurant could have been better for the price paid, having dinner outside was lovely but flowers on the tables/candles would have made it special. Dirty paddling pool next to swimming pool.

Plussat: Location! Spacious lobby, full of light and modern art. Nice pool. Friendly staff at the front desk.

Miinukset: View from the window, no balcony. The price for parking is very high!

Plussat: Early check in, the pool was great, the bar was great, room was very clean, staff were friendly. Close to the beach and ten minute walk to the pubs/restaurants. If you stay here you will be happy. Good pillows, comfy bed.

Plussat: The location is very close to the Vieux Port and lots of lovely local restaurants. The swimming pool area is wonderful and a waiter even brought out free watermelon on a particularly hot day.

Plussat: Location, room comfort, staff helpful

Miinukset: Access to the parking and price of parking

Plussat: Beautiful room / Hotel. Nice swimming pool. Huge balconny. Good breakfast.

Miinukset: Receptionist’s weak English language skills. Lot of confusion and delay in the restaurant service (long waiting time, wrong content of invoice). Poor air conditioning (not cool enough).

Plussat: Relaxed space and good beds.

Miinukset: A little expensive but wonderful staff!

Plussat: Lovely hotel, great location and friendly staff

Miinukset: N/A

Plussat: far from the main station but very close to the port common area is very well organized and big

Miinukset: the whole building’s under construction so it was hard to find AC BARELY WORKING the room was hot no personal light by the bed electronic code is very far from the bed a lot of hair from the bed sheet

Plussat: Good location, there is a large supermarket nearby。

Miinukset: Room wifi signal is not good, can not access the Internet。

Plussat: Roomy and seating areas were not too bad. There were plenty of baguettes for breakfast and a choice of tea or coffee.

Miinukset: Too many stirs to get to my dorm and bed. There were no tea towels and not enough washing up liquid and sponges to wipe dishes in the kitchen. The wall powerpoints didn't produce enough electricity, or even work, in my room. I plugged in my laptop but the battery soon died. Scaffolding and narrow sidewalks outside the hostel annoying and locating the entrance is easily missed.

Plussat: Location, friendly staff, bed confortable

Miinukset: Bathroom not very clean, only one bathroom and no bath in the hallway, no soap for washing hands in the bathroom, not enough space to hang our stuff in the room. Need one lamp for each bed.

Plussat: Ideal location, ideal stuff.

Miinukset: Everything was just great.

Plussat: Location. Cleanliness

Miinukset: Internet only in the common rooms. Breakfast could start at 7am instead of 8am because if you have to join tours or travel in the morning you need to have breakfast early.

Plussat: Very central and nice hostel, clean rooms, fair breakfast, helpful staff

Plussat: The staff was amazing. They were so friendly and more than helpful.

Plussat: I loved the atmosphere, the other hostel guests come from all walks of life and I made great friends. Breakfast time is great for socializing and meeting people to go sightseeing together.

Miinukset: There are people living above the hostel who can be very angry and throw eggs. It's understandable that they must find it noisy but there is a hostel full of people...

Plussat: I came back to stay here again because this was the cheapest option I had in Marseille. Location is awesome, right by the picturesque port and takes a few bus stops to go the beaches, which I enjoyed very much. The metro subway station(Metro Vieux Port) is quite near, too. Kitchen accessibility is a bit limited because it´s so small two stoves for too many ppl but enough to make simple meals. This hostel has two areas, one main building and the annex one. So they have got two kitchens and lounges to choose. I like the lounge in the annex one better because it´s spacious. The front desk lady remembered my face when I came back so it was rather impressive, I liked it. Although everything is quite more expensive in this city, you can try a cheap&good pizza place (called Pizza Capri) near the area.

Miinukset: I think the price is a bit overrated but it´s due to the city´s average high expenses, i guess...

Plussat: Well located, spacious, clean

Plussat: Location near the old port was excellent. Good coffee making facilities and microwave in room Great balcony with view of cruise liners.

Miinukset: Weird layout of room and bathroom . Very small bar . Ibis is next door , don't know that it is worth the extra cash for a short stay.

Plussat: Poor breakfast based on price. Compared with other Novotel's very basic

Miinukset: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Plussat: Staff were very helpful

Plussat: Comfortable beds and large rooms

Miinukset: Not enough cups for drinking

Plussat: The location

Miinukset: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Plussat: Bertrand the Manager on duty was first class: He went out of his way to assist us: We did not have much interaction with other members of the staff--as we stayed for only 1 night: I would very much appreciate your giving Bertrand a special commendation: excellent positive & helpful attitude at all times: Regards,Vipin

Plussat: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Miinukset: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Plussat: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.