Marseille hotellia

Plussat: the hotel has a fantastic location and the personel are very friendly

Plussat: Great location, hard to beat. We had a port view room with a balcony and the view was really lovely to go to sleep to and wake up to.

Miinukset: Some of the furniture is a little worn, but nothing that bothered us.

Plussat: Sijainti oli huikea. Näkymä suoraan vanhaan satamaan ja Notre-Dame-de-la-Gardelle. Huone oli erittäin siisti ja kompakti.

Plussat: Fantastic room with big picture window and balcony overlooking the Port. Great, helpful staff. Restaurant attached to the hotel is in the Michelin Guide and the food and service is excellent - Relais50

Plussat: Always stay here when we are in Marseille. An excellent hotel. Rooms are large, bright & clean with of course the unbeatable view of the Old Port. Breakfast is always copious with lots of choice, including smoked salmon, yummy scrambled eggs, bacon, sausages, usual cold meats & cheese. Also fresh fruit salad & more....Hotel was very busy & we were impressed with how the lady at breakfast cleared & reset the tables very quickly & kept the food topped up so that there was always plenty. We opted to sit out on the balcony & the breakfast lady was very happy to lay a table for us, despite being very busy inside. Always a delight to stay here. Love it.

Miinukset: Always hate it when it's time to leave.

Plussat: Beautiful view. Nice staff. Clean. Charming. Comfortable room.

Plussat: Location, size, cleanliness

Miinukset: Staff can be quite curt if you ask them for help...

Plussat: Location excellent and restaurant was just the best meal we had in France

Miinukset: Rooms adequate but not luxurious

Plussat: Great location, view and comfortable room

Miinukset: Expensive breakfast so decided to eat in nearby cafe

Plussat: Location was excellent with wonderful views over the old port and the cathedral. Loved the markets on the waterfront opposite and the ability to walk to numerous attractions and fantastic restaurants. Loved the vibe of Marseille and the multi-cultural population. Vibrant and fun. Bed was extremely comfortable and wi-fi was good. Room had all facilities needed. Eric on the fron desk was excellent, friendly and a great source of local information..

Miinukset: The room was on the first floor, 106 and had no sheer or privacy curtains which meant whilst the view was superb, there was no privacy unless you closed the main curtains which then defeated the purpose of having the view. Room was a quite run down with large stains on the carpet and the tap in tha basin was split. We asked for a room change but the hotel was booked out which made it the more strange that the restaurant attached to the hotel which doubles as the hotel bar was shut for August. Whilst have travelled France extensively, we are very aware that people go away for August but for a 4 star hotel on the sourthern coast that people are flocking to at this time was crazy. All the other restaurants and hotels along the waterfront were all open and doing a thriving business. We have travelled the work and it is the first time I have ever been in a hotel claiming to be 4 star where these facilities weren't available. They had a trolley in the lobbey with some bottles on it which you could help yourself too, however it wasnt really that suitable. Importantly, the hotel should have let potential guests know that these facilities were not going to be available to enable a decision to be made.

Plussat: Wonderful hotel in a fantastic location and offering beautiful views of the harbour. Staff were all friendly and extremely helpful. They made us very welcome and went out of their way to ensure the safe return of something we accidentally left in the safe. They were also quick to respond to questions we had ahead of our stay, honestly we couldn't fault the service at all! and would definitely recommned staying here.

Plussat: The C2 is high end for Marseille and the room was enormous

Miinukset: The Hotel C2 is not in the port but it is also not far so the walk was good. There was only one cleaner that made me feel uncomfortable!!

Miinukset: Felt the food scenario could be improved on

Plussat: Great spa.

Miinukset: Bar was understocked and very quiet, sometimes not even staffed.

Plussat: The spacious modern room all white and so clean And the friendly staff We enjoyed our stay and will definitely recommend to our friends

Plussat: The hotel is a beautiful town house which has been lovingly restored. My room had a wonderful view of the Notre Dame and was only a short walk from Vieux Port. The staff were wonderful and very helpful.

Plussat: Bed very comfortable. Nice spa. Super calm.

Miinukset: The bar was supposed to close at midnight and last order was at 11:30 pm. We arrived at 11:28 pm and everything was already close.

Plussat: The hotel is a 5 minute walk from the bustle and restaurants and shopping of Vieux Port but in a quiet and secluded street. It has a spa which is great for relaxing, fabulous breakfast, great staff and good quality snacking if you are not up to going out for dinner. It’s an old characterful building with understated modern rooms.

Miinukset: There are no views from the hotel and I didn’t find a lounge but there is an outside patio which is great in the spring and summer and the rest of this very comfortable and stylish hotel in a vibrant city makes up for it

Plussat: The hotel was beyond beautiful. The staff was the most caring I have ever experienced. They sent us to an incredible restaurant, then arranged for us to be driven back. When we encountered a train strike for the next stage of our journey they were relentless in finding us a car and driver.

Miinukset: I wish we could have stayed longer.

Plussat: Full marks to the architects who turns this 19th century townhouse into a contemporary hotel. So many architects would have ruined the character to maximize profits, but here they took full advantage of the building’s character, while giving it all the style you want in a modern design hotel. The service was friendly and professional - the staff seemed genuinely enthusiastic to be working there and were keen to tell us about the hotel’s history and conversion. The breakfast and bar are superb and the spa in her basement is brilliantly designed. Only a short walk from the hotel to all the bits of Marseille you could want to see! Our room was big, with high ceilings and a great bathroom (the shower had room for six people - not that we availed ourself of that opportunity!), and the toiletries from Hermès were a nice touch. We didn’t get to use the private island as we were only there for a night, but that’s just another reason to return, isn’t it? All in all a lovely experience.

Miinukset: No big deal, but pricing that doesn’t include breakfast is always irritating, particularly at this level.

Plussat: Did not live up to expectation as not very clean and not well maintained.

Miinukset: 1st room had a strong smell of urine and we were not ordered an alternative. Instead we were forced to upgrade.

Plussat: space, nice rooms, friendly reception. Area, building, WIFI, clean!

Miinukset: breakfast to small assortment for this kind of hotel

Plussat: Excellent 5 star hotel with breathtaking view of the old port. We were upgraded to a fantastic room with a private huge balcony and stunning view. Excellent staff, room, breakfast and one star Michelin restaurant "Alcyon" Would stay thee again without hesitation

Miinukset: Nothing. We loved the whole experience. A True 5 star hotel.

Plussat: Locación, serviceall

Plussat: The hotel was very good. Staff willing to do anything for you. Views from the hotel excellent.

Miinukset: Service at breakfast was a little slow. No outdoor pool area.

Plussat: Everything super apart from staff at SPA not very welcoming and freindly

Miinukset: Spa staff

Plussat: INTERNATIONAL BRAND QUALITY

Miinukset: We rejected the room they reserved for us, it was in the top floor loft conversion small room with no opening window.

Plussat: Everything. Hotel service was outstanding. We had a traveling delema and hotel took care of it immediately.

Miinukset: Food in restaurant very expensive

Plussat: The staff was helpful and friendly, the design was beautiful, the bed was comfortable, and the location was perfect!

Plussat: Everything. The beds are great, location wonderful, the staff super helpful and friendly and the food and drinks delicious.

Miinukset: Nothing.

Plussat: Loved the bed; spa facilities were great; fantastic location

Plussat: Very comfortable bed

Miinukset: Non

Plussat: Staff everywhere were amazing Breakfast was great - especially the goat cheese and honey omelette - delicious

Miinukset: The towels in our room weren’t very nice - they could have been a bit bigger and a little bit more fluffy

Plussat: The staff were absolutely amazing , we wanted to stay and extra night and they were fully booked but found us a space in their another location , we couldn’t stay but we loved everything so much we will definitely comeback . I fully recommend this property and their staff

Miinukset: Everything was absolutely perfect

Plussat: Nice simple breakfast

Miinukset: Very small room, no table

Plussat: Perfect location steps from the train station and a pleasant 15 mins. walk to the vieux port. Cute lobby design and lounge area with complimentary lemon water and coffee. The lounge has a wide selection of drinks and snacks, which we enjoyed. Efficient check-in/check-out process. Room was basic but had a nice balcony with a good view. Staff were friendly and gave us some suggestions on things to do (but not super helpful when a problem arose, see below).

Miinukset: Room smelled very musty/like sewer. Strangely, there was no smell in the hallway, just our room. We tried to identify the cause and found the pillows smelled absolutely foul - like bad body odour/sweat that had seeped into the pillow and/or the pillow cases were not clean. We had to go to the front desk and ask for new pillows, and staff were flippant and did not even apologize (wishful thinking, I was hoping we would be offered a different room as the stench was so bad). I'm not one to complain and I wanted the staff to smell how bad the pillows reeked so they could understand, but the man who came to the room said it was pointless because he cannot smell anything (okay, this is possible if he had a rare medical condition limiting his smell, but again all I wanted was an apology or some acknowledgement of what went wrong... If I were running a hotel, I would be appalled that such a pillow would be allowed into a guest room. It also made us question the cleanliness of their other linens, but we were only staying 1 night so just tried to suck it up). The breakfast area looked cute but for 14 euros it's a bit pricey, but in keeping with other hotel breakfasts. We ate at a nearby cafe instead. Part of the reason I booked this hotel was because I was excited to use the steam room and dry sauna facilities. I saw in reviews that the cost was 25 euros for 1 person or 40 euros for 2 (reviews within the last year). Well, they jacked up the price to 35 euros per person (cheaper for 2) so in the end I decided it wasn't worth it. For just 5 euros more, I could visit a Relais & Chateaux spa facility for 3 hours (Coquillade Village in the Luberon, look it up, it is stunning!) so ALEX's pricing didn't seem competitive with other spas.

Plussat: Well renovated property offering modern comfortable facilities. Very close to the station. Breakfast choice was excellent!

Miinukset: Nothing!

Plussat: Great staff. Good beds.

Plussat: Great location and clean rooms. Good value. Spa is also very nice.

Miinukset: There is no parking at the site or valet. There is parking in the train station but it is a short walk.

Plussat: BEST BREAKFAST EVER! Don’t think twice just book this place!

Miinukset: The shower door was a little finicky and we told the downstairs reception about the issue with the handle and they were very very kind, understanding and responsive

Plussat: Very friendly and comfortable place to stay. Very clean linen change each day.

Miinukset: Some street noise early morning.

Miinukset: The room was next to the elevator and a bit noisy. We could also hear the music from the lounge.

Plussat: Fantastic place with great staff. The restaurant is magnificent. The food is marvelous in its simplicity, finesse and taste. Incredible marriage of tastes, parfums and 3* service. Very pet friendly.

Plussat: Excellent

Miinukset: Nothing bad to say

Miinukset: no proper lighting and mirror in the bathroom

Plussat: Wonderful location by the sea, excellent service and homey atmosphere!

Miinukset: What’s not to like!

Plussat: Incredible view and amazing staff.

Miinukset: I stated that hotel i could not experience their michelin rest no avalubility booking .cim do not mention i need a reservation beforehand

Plussat: The food, the weather, the hospitality. Absolutely gorgeous.

Miinukset: Traffic during rush hour. The extremely challenging short road leading to the hotel. Initially thought will be able to catch nice sea view /sunset. But the Seaview was partially being obstructed by buildings and window are not facing west. Nevertheless get to catch the sky turning red.

Plussat: One of the nicest hotel rooms ever, anywhere. The view & the crashing waves. 100% restorative!

Plussat: Fantastic world class restaurant. Great location. Great service.

Miinukset: Challenging access

Plussat: Great pool

Miinukset: Expensive taxi to the airport

Plussat: All the services and helpful staff. Fabulous views from everywhere. Amazing breakfast.

Miinukset: Only complaint was noise from a nearby nightclub till near midnight. But I guess the hotel can’t restrict this.

Plussat: Location

Miinukset: I was surprised to pay city tax when I checked out. I thought everything was paid when I reserved the hotel. I would like you to be more transparent about it so we can minimize disputes. I paid anyway.

Plussat: Loved the view of the harbour at breakfast

Miinukset: There was nothing I didn't like

Plussat: Bylcony with view of the port, excellent breakfast location and breakfast menu, efficient staff.

Miinukset: Broken lock on the main room door, dysfunctional air condition in the room. Very limited menu before 19.00 hours.

Plussat: Excellent location (essential), excellent breakfast. Very friendly, helpful staff.

Miinukset: The duvets were very heavy, and the shower leaked constantly, which meant the floormat was soaked through before we had used the bathroom. I liked the fact that there was a swimming pool, but it an odd shape and very shallow at one end, so difficult to swim lengths.

Plussat: The hotel, location, staff, facilities the view from the hotel the comfort of the room we had a great time and will be visiting Marseille again! Thank you our trip was great, transport etc

Miinukset: Mirimar restaurant on the Marina waited 2 hours for our food lots of people were complaining especially the French customers in there

Plussat: Modern, with great view restaurant, near to main attractions

Plussat: Spectacular location and views, overlooking the marina and Fort Saint-Jean. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent.

Plussat: This hotel was more than we were expecting for a costal French town. The inside was absolutely chic - super clean, amazing big bed, awesome shower, and a great view! The only con was that it was a bit of a walk from the main areas. Totally worth it though!

Plussat: The location, view from the hotel and room space The check in , hotel staff was very helpful and although we came early did the effort to arrange a room

Plussat: The Hotel is centeally located in Vieux Port area and wallking distance from cruises attractions restaurants and shopping area. Stass are friendly and helpful.Rooms are spacious bed is comfortable.. And all supplies from body and hair care to coffee and tea are of good quality brands. I recommend this hotel and will book it again if I had to visit Marseilke again.

Miinukset: Nothing

Plussat: The location of the property is ideal. Right in the harbor so that was great. Staff was super friendly and very helpful.

Miinukset: Its horrific to get to this property by car. Its difficult to navigate the streets trying to find the entrance. There is so much major construction surrounding the hotel that it can be very intimidating. There is staff to help you once you get there though to help with the luggage.. The rooms were large and spacious and clean but need some updating on basics like drapery, and rugs.

Plussat: Loved the location, and the cocktails over looking the Port!

Plussat: I loved the location everything you wanted was outside the door! The room was very quiet! The breakfast excellent! The front desk very helpful!

Plussat: Staff were so friendly, helpful and amazing English. Communication was no problem

Miinukset: Nothing - it was amazing

Plussat: I upgraded to a room with Old Port view - it was fantastic idea and totally worth the money.

Plussat: Fantastic, friendly staff. Good central location.

Miinukset: Slightly dated decor.

Plussat: The bed was outstandingly comfortable, had a lovely nights sleep there. Also the toiletries provided are very luxurious and I like that they aren’t leaving individual plastic bottles for each guest, instead opting for large refillable bottles on the wall. Being able to check out at midday is a lovely luxury too. The bar was a lovely spot to watch the port in the evening. The barman was very friendly. I did think the drinks were expensive, I live in London and am used to paying ridiculous prices but these were a little excessive. The breakfast is lovely, a wide variety of breads, pastries, fruits, cereals, etc. Everything tasted fresh and delicious. However, I do not think it is worth €25 per person - you could eat a lot cheaper in a local cafe/bakery.

Miinukset: Some of the decor looked a little tired. Providing disposable slippers is not environmentally sound, neither is the shower cap/shoe shine extras.

Plussat: Location, view from the room, room was clean, staff was friendly and helpful

Miinukset: nothing

Plussat: Breakfast OK but would have liked more choice of hot food. Location excellent

Miinukset: A minor point but the bathroom door in the second room we stayed wouldn't close properly. The bathrooms are starting to look a little tired.

Plussat: the breakfast is excellent & provides for all dietary needs. Our room had a view of the old port & we enjoyed sitting & watching the world go by! Highly recommend!

Miinukset: Hotel is looking tired but it’s part of the atmosphere....

Plussat: Clean,breakfast very good

Miinukset: A little to far from old port

Plussat: They were very accommodating when i asked for another room. They were helpful in making reservations and providing information when asked other then knowledge of the neighbourhood.

Miinukset: They were not very familiar with restaurants in their neighborhood. They tried to offer us a sub par room to the picture provided on booking .com. we had to ask for soap and a wine bottle opener.

Plussat: Reasonably priced. Spacious and comfortable rooms. Great location.

Miinukset: Reception staff not overly friendly.

Plussat: The staff were more than helpful and went out of their way to help us after experiencing some difficulty travelling to the hotel. I can't praise them enough for the understanding and helpful attitude

Miinukset: nothing

Plussat: Great location

Plussat: Staff very nice

Miinukset: Nothing

Plussat: Very comfortable bed. Tram stop just outside front door.

Plussat: Price to comfort

Miinukset: Been in a lot nh hotels this was the least successful A lot of small things that I use to have in other nh didn’t happen

Plussat: Our room was very spacious. The shower was very good and the bed pretty comfortable.

Miinukset: The check in and check out was could have been faster.

Plussat: Hyvä aamiainen

Miinukset: Sänky kovahko ja lämpötilaa ei pystynyt säätämään.

Plussat: Delightful hotel withexcellent staff.

Miinukset: Would have liked an iron in the room to quickly press a shirt for that vening.

Miinukset: The TV remote does not work properly. I had to switch the TV off and back on (the plug) each time I wanted to watch

Plussat: The room were clean, nice decoration, air conditionning and staff very friendly. The breakfast was super tasty and the restaurant room is very roomy. Perfect experience for Marseille!

Plussat: Funky modern hotel with lovely bright room.

Miinukset: Bit noisy concrete strcuture so take earplugs.

Miinukset: Breakfast too expensive

Plussat: A very smart and trendy hotel with pleasant reception, rooms, restaurant and bar. Across the street is a small bakery and open air cafe/bar. Good location.

Miinukset: Everything was very nice

Plussat: Fun and original concept, clean, comfortable bed, modern clean bathroom, everything we needed was there, including parking. The air conditioning worked well and the room was quiet at night.

Miinukset: Neighbourhood wasn't very nice, especially coming back at night walking from the port, carpets in the corridors could use more regular vacuuming

Plussat: Beautiful bar and chill area

Miinukset: was travelling alone so it was expensive at 100 euros a night

Plussat: Design of the hotel is cool, room was nice and bed super comfy!

Plussat: Beautiful room, great view and decent lighting.

Miinukset: Barely any storage room, no minibar.

Plussat: Room was clean. Tv/ WiFi was great Free movie selection! Great shower!

Miinukset: -No fridge in the room. -Pillows were not comfortable. -

Plussat: Great location

Miinukset: Room was very small

Plussat: Was clean and very well located. Places were close by to go to. Breakfast however was not a huge highlight. Lacking in this area. Otherwise l, good.

Plussat: Great location

Miinukset: Nothing

Plussat: Great location, very accommodating staff

Plussat: The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby.

Miinukset: The room was smaller than we expected, but comfortable.

Plussat: Proximity to eating places and entertainment

Miinukset: We found the odour in the room was offensive it smelt like extremely strong urine coming from bathroom or toilet areas. 1 of us has lung and heart problems and we are very careful with cleanliness because of it. Dust had settled on the wall in the toilet room.

Plussat: Cute little hotel in the center of all. Front desk (almost certain her name is Christine) was very helpful. She confirmed our tour and made excellent recommendations of where to eat and visit... always with a smile. Made the difference in having such a pleasant experience.

Miinukset: Rooms do not have an iron board or iron :(

Plussat: Room was pretty big. Like having shower an toilet in separate rooms. Breakfast is fine. Location. It is right on Vieux Port. See what we didn't like.

Miinukset: This isn't really three hotel's fault, but right now the noise around the hotel is horrendous mostly because of all the construction on top of the very busy area. Tiny slow elevator.

Plussat: Good location, friendly and helpful staff

Plussat: Location

Miinukset: In the room toilet and sink are not in the same place. There is no fridge There is no wardrope

Plussat: Location very close to station. Value for money.

Plussat: awesome breakfast!

Plussat: Siisti tilava huone, hyvällä paikalla. Ystävällinen henkilökunta

Plussat: Very accessible and convenient from the city's main train station - hotel is directly across the road from the station.

Miinukset: Decor of rooms a bit tired and dated. Stains on carpets, both in hallways and on bedroom floor. Very limited wardrobe allocation in room.

Plussat: Good location, close to the train station and not too far from the port area.

Plussat: Breakfast was nice and the locations was good being so close to the main train station

Miinukset: The bed was a little firm.

Plussat: Deputy Managef was very nice enough to acknowledge our complaint about their food , quality and labeling, in their bar and the attitude of one female staff re my questioning .. most things

Miinukset: Most things except the location.

Plussat: Hotellin sijainti on erinomainen rautatie-, bussi- ja metroasemaa vastapäätä. Lentokenttäbussikin tulee sinne. Huone oli iso ja siisti. Langaton nettiyhteys toimi hyvin. Taulu-TV:ssä oli HDMI-liitin, jota tarvitsimme. Aamiainen oli riittävän monipuolinen.

Miinukset: Parivuoteessa oli yksi iso peite eikä kahta erillistä, joka ei kuitenkaan ole iso ongelma. Sänky oli ehkä vähän kova, mutta hyvä muuten.

Plussat: The staff was great, very helpful, nice, clean, good location. Very good breakfast,

Plussat: Location was good and the staff were really friendly , booked last minute and was surprised how quit and officiant everything was . Would recommend staying here , as its only 10min walk to the main street and train station just outside the hotel .

Miinukset: Nothing , all was good.

Plussat: Good location, friendly and helpful staff.

Miinukset: There seemed to be some sort of laundry facility above my room, so I was woken up by what sounded like washing machines on spin at 3am and 5am.

Plussat: Location is great. opposite to the train station. the intersect of the two subway lines.

Miinukset: none.

Plussat: Well located, spacious, clean

Plussat: Poor breakfast based on price. Compared with other Novotel's very basic

Miinukset: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Miinukset: Toiletries were not included in regular room service. I had to ask for it every time.

Plussat: Perfect

Plussat: Location is good, tram station just outside the hotel

Miinukset: Room Air conditioner is not effective or efficient Breakfast area is small and overcrowded

Plussat: The location

Miinukset: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Plussat: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Miinukset: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Plussat: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.

Plussat: The room was super nice and fit 3 people very well

Miinukset: You need to get a tram and then a bus to get to the beach

Plussat: location was good we did not try the breakfast to expensive would of liked a little more information at arrival about the hotel and its amenities instead of trying to find it on my own the girl was not overly friendly but the staff after her was friendly

Plussat: The hotel was very clean and the rooms are well appointed. It was a rainy day when we checked in and the staff were friendly and apologetic for the weather, how sweet. The pool area and patio are great! Great place to simply "relax" Lots around, shopping all around, near the port and not too far from the marina where there are lots of restaurants. The location is pretty good and if you like to walk, lots to see within 30-45 minutes walk. They had slippers in the room, I love that!!

Miinukset: Well... I didn't like the price of the breakfast OMG! 19 Euros! We walked 7 minutes to the mall across the street and paid 3€90

Plussat: The motel is beautifully located and the rooms spacious and comfortable. I recommend a room with ocean views it is only 10 Euro more. Staff are very helpful and welcoming. I would definitely stay at the Holden Tulip again. Fantastic.

Miinukset: Price of drinks at the bar.

Miinukset: No robe in the room

Plussat: Everything else

Miinukset: Room was face to the road, curtains does not cover well the big window

Plussat: Nice hotel, interesting architectural style, friendly staff. Excellent place, very closed to the mall, to the bars, restaurants. Only 15-20 min. by walk to the centre.

Miinukset: We stayed there three nights, but they didn't change the sheet and pillowcase during our stay. There were no glasses or mug in the room. Everything was from paper or plastic.

Plussat: Good and kind service and also very comfortable facility/room.

Miinukset: Car parking

Plussat: Great view from comfortable room, lovely staff

Plussat: Large, CLEAN room, wonderful shower, huge panoramic window with water view, close to shopping, eating establishments, wonderful staff and above all, excellent staff!!!

Miinukset: I loved everything!!!

Miinukset: Nothing so far

Plussat: Location, size and balcony

Plussat: We got there early and they were able to give us a room that was ready. Bed was huge and very comfortable. The staff were always very helpful.

Plussat: Everything..very clean, comfortable and modern

Miinukset: Nothing

Plussat: safety parking and free coffee

Plussat: Friendly service. Nice and clean room, everything in order. We liked the area as well: peaceful, with good connections.

Plussat: as always comfort, cleanliness, free coffee, location etc. Citadines does not exist in Israel. Too bad!

Plussat: Hyvä sijainti, siisti ja hyvin varusteltu huone.

Miinukset: Huone ensimmäisessä kerroksessa, käytävä pimeä ja siellä säilytettiin siivoustarvikkeita.

Plussat: Cleanliness and Staff

Plussat: Clean

Miinukset: We want two single bed but they give us one big bed. Staff is not helpful..

Plussat: Location, staff dedication

Miinukset: Breakfast poor

Plussat: The room was big and the staff was really helpful. Close to public transportation, main attractions of the city, bars and restaurants.

Miinukset: The lockers to store personal things at the room were small, so I couldn’t leave my things there. It was really central, just two blocks from the port (were you can find a lot of places to eat and drink) and public transportation, but at night it felt a bit unsafe.

Plussat: The staff are kind and helpful.

Miinukset: It has too many stairs even in my room. We could hear everything from room beside us. There is not any hangers unfortunately.

Plussat: Perfect location neat the Old Port, close to restaurants and shops. The room and bathroom were very clean. The free breakfast is simple but correct with fresh baguette. Friendly staff, easy to meet people in the common area.

Miinukset: It was a bit hot in the room, the air con was not very efficient. Other than that, all good.

Plussat: Me gustó que incluye el desayuno, la limpieza de los baños excelente, me gustó que había suficientes y espaciosos porque en la mayoría de hostel o en casi todos sólo hay un servicio y un baño para 8 personas y además son diminutos y súper incómodos pero en Vertigo no y eso me encantó. Tampoco te cobran por guardar la maleta si hacés el check in antes o necesitás guardarla después del check out y eso me pareció genial también

Plussat: Good place, in a perfect location to reach most of Marseille's attractions. Knowledgeable staff. The hostel offers some discounts to various places in the neighbourhood or for various local activities.

Miinukset: Didn't really like the bathroom inside the room, separated only by a thin wall. With only one in the room, there'll be lines anyway.

Plussat: Place is okay for hostel

Miinukset: Nothing much

Plussat: Location. Comfy beds. Nice breakfast included. Plenty of hot water.

Miinukset: The WiFi was not very dependable.

Plussat: Nice cosy area ans rooms. The Hostel ist very good located, the staff Team knows a lot about Marseille and is friendly and helpful!

Plussat: Good hostel. Lots of steps to climb but staff very friendly and helpful. Carried my suitcase upstairs as have a shoulder problem. Very friendly and helpful at all times. Room, bath and kitchen clean. Good wifi. Close to harbour, bus and Metro to get to train station and from there to airport.

Miinukset: For a hostel found it expensive. Seems to be generally the case in France. Muesli was loaded with sugar, way to sweet. Breakfast otherwise ok. Juice milk, coffee n bread w jam n butter. Standard stuff

Plussat: The staff was very helpful especially after an slightly unpleasant incident. The room I stayed had a window in the roof which was a logical and cool idea.

Miinukset: The stairs to get to the rooms. It is hard to haul heavy luggage up and down the stairs. They have a luggage room which could help with having to haul the luggage up the stairs especially if you are staying one night.

Plussat: 24 hours open reception. Especially I would like to say thanks to man on the reception, he was very friendly and kind, - he give me cap of tea after midnight when I come, help with baggage and explained the better way to metro. The place quiet and few minutes to the port. Two metro stations at 7-8 minutes by walk. Night mini market with enough good meal was open just near the door of the hostel, it is important for me. In the room was bathroom - all was good, calm and clean.

Miinukset: I stayed only one night and not saw any minuses.

Plussat: Staff professional and friendly. Nespresso machine with good amount of teas and coffees in room . Big comfortable bed.

Miinukset: Old elevator, no free bottle of water in the room upon arrival, pool lacking towels, room size on the limit, noisy airconditioning

Plussat: The décor ,the bathroom.

Miinukset: More room around the bed to move, bigger shower room overall, bit small. Annoyed your policy for international visitors not to give out towels for the day with without deposit.International travellers do not want to be told by your staff to go to the shop down the road to buy a towel for beach use or sailing or cruising on a catamaran for the day. We had 15mins to find a towel let alone buy a towel. You were the only hotel on the holiday that did not supply towels over the two countries we visited. What do we do with them when you have limited baggage limits on a plane?

Plussat: Location was close to my needs

Miinukset: Room was a little tight - looked much larger in advertisement

Plussat: Good location close to Trams, Metro and buses. Vieux-port easy walking distance. Great shops restaurants and atmosphere.

Miinukset: Access to pool through breakfast bar. Pool very small - just a small point, not an issue.

Plussat: Comfy bed, great staff, well located, good Breakfast at extra charge. Very secure. Generally well kept.

Miinukset: Smallish double room ok for one but would struggle with my wife. Cracked crockery. Poor access to bathroom via a split door alongside the bed.Small shower with half glass, which ment a wet bathroom floor.

Plussat: Central allowing easy walk to the city centre. Nice, clean bright hotel. Would stay again

Plussat: The hotel was comfortable and the staff were friendly, polite and helpful. Located just a short distance from the main tourist area and closer to the port/dock. Easy to walk and near to the tram and metro.

Plussat: Beautiful little hotel with pool. Staff very kind and friendly would definitely recommend to anyone.

Miinukset: Nothing

Plussat: Breakfast was good with a good selection in the buffeft

Miinukset: Our room was a little on the small side.

Plussat: Always well welcomed in Best Western Hotels. Congratulations.