Marseille hotellia

Plussat: Locación, serviceall

Miinukset: staff at breakfast was not pleasant, just the opposite. Reception staff at time of check in (19h), as not efficient

Plussat: Everything. Hotel service was outstanding. We had a traveling delema and hotel took care of it immediately.

Miinukset: Food in restaurant very expensive

Plussat: It was the 3th time we stayed in this hotel. Always a pleasure. A real 5 star place. Well kept. Perfect location. Friendly people. Excellent breakfast.

Miinukset: The security could be improved. We stayed there for 4 days and at several occasions we could walk into the hotel without anybody seeing us, so anybody else could do this as well. We found that quite scary. Such a property should have a security person at the entrance all the time.

Miinukset: Pool was not heated, I've stayed in 5 stars before and 'everything' was very over-priced considering, room took hours to either heat or chill as the system was ineffective. Shower was cold depending on time of day, and the it took 3 elevators (up and down) to travel to the spa/pool. Seems like they initially spent money on the hotel, but have not maintained it.

Plussat: Meet the InterContinental standard

Miinukset: They charge €30 for adapter which is crazy

Plussat: The location is really good . It’s closer to everything you need. Shopping centre is right across the hotel and only just 5 mins away. Nice staff and they have a restaurant and bar in there . The hotel also looks modern which I like. I would definitely be staying there again when I do come back to Marseille

Miinukset: I think there should be a Massage service in the hotel because they have indoor and outdoor pool so that would have been great .

Plussat: Breakfast was all you need, excellent choice. Location was perfect for me as I was in walking distance of where I was working (Place Joliette).

Plussat: Clean very friendly

Miinukset: A bit expensive in surrounding restaurants and bars

Plussat: The staff are friendly and helpful. The hotel is clean is easy to get around. Very good location

Miinukset: They were just 2 bottles of water in the minibar no other drink they didn’t give bathrobe

Miinukset: The hotel have no parking. There is a parking in next building wish was recommended by the hotel. The hotel says they have a discounted rate, but the only way to get this you can only take out your car after 09:00 to 20:00. if not you need to pay the full fee. In my case it cost me 31 Euros for 11 hours. Next time I will look for hotel with Parking.

Plussat: The cold breakfast buffet was fantastic with everything and more! This was the upmarket and newest area in Marseille at the sea front and walkable to the old town. It is situated opposite to the ferry terminal. All this area is under a big regeneration, with wonderful shops and eateries surrounding the hotel, the new business area - as all the people around are affluent and stopping there for a working lunch or coming out there for dinner in the evenings with their partners, families or colleagues. It is buzzing and busiest during the day, dinner doesn't really begin until 8.30pm

Miinukset: The hot water was not available in hand basin or the shower on two occasions over our one night stay. Two lamps were out of order in the bedroom area. Cooked hot breakfast needs to be kept hotter, The restaurant prices are much to high!

Plussat: Our stay was lovely despite the Corona virus crisis at the moment. The hotel wasn’t busy at all and our stay was very peaceful and relaxing.

Miinukset: I am vegan so I get this issue everywhere I travel/ stay: no interesting options for breakfast except fruits and jams, and Golden Tulip was no exception unfortunately.

Plussat: Room was nice. Place is good. Everything's good

Miinukset: Nothing

Plussat: Comfortable, quiet, modern.

Miinukset: The vent in the bathroom was full of dirt. No bedsides cupboards, just one chair.

Plussat: staff

Miinukset: location

Plussat: Ok room, clean, parking in garage cost 10€ per night, but it also look like you can park on street for free

Miinukset: There were a little bit of noise from ventilation and fridge

Plussat: Fast internet.

Miinukset: Corners of the bed are sharp & dangerous and you can easily scrape/injure your leg on, as we did.

Plussat: The bed and the bathroom

Miinukset: The room are very clean than the resorption

Plussat: Rien

Miinukset: I woke up in a middle of the night full of bed bug bites around 4am i went to the reception they changed my room but impossible to sleep until day lights i messedd half work day went to the drug store to get a medication for those 20 bug bites on my face back arms belly shoulder . This morning i asked the assistant manager about what the hotel will do to make it up for night of sleep i didnt properly had they said to me nothing sorry .... i will contect hygiene services and send all my pictures to my lawyer because a place where they sell sleeping time and cant deliver it and take no responsability after thet its not fair i paid to have a proper night but i had a bad night full of bites and terror after impossible to sleep

Plussat: Wonderful facilities and obliging staff - nothing was too much.

Plussat: The location with the view over the old port of Marseille and the breakfast.

Miinukset: Nothing!

Miinukset: Nothing

Plussat: Wonderful place. Beautiful views at the restaurant. Excellent cleaning service.

Miinukset: The spa is not that great could be revamped.

Plussat: the service was exceptional

Miinukset: -

Plussat: Well serviced very comfortable rooms with very helpful staff

Miinukset: A little removed from town centre and rail/metro services

Plussat: Location was excellent. Our room on the 6th floor with a view to the harbour was breathtaking.

Plussat: This is an excellent hotel.

Miinukset: The parking is tight, get the porter to part it instead.

Plussat: Great hotel, very helpful concierge, easy check-in; check-out,

Miinukset: Location of pool area, which appears always to be in the shade;-( Too few porters availble. Balcony design where it is easy for others to gain access to your balcony or even your room.

Plussat: Very comfortable. Fabulous view of the old harbour.

Plussat: Hyvä huone, erinomainen ravintola. Baarissa mahdollisuus kevyeen ruokailuun. Kaunis sijainti.

Miinukset: Ilmainen IT-yhteys ei toiminut huoneessa, vaikka se kuului huoneen varustukseen.

Plussat: The view from our bedroom over the harbour was incredible, and the quality of the bedding deserves a mention as well.

Miinukset:

Plussat: The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. My wife and I thoroughly enjoyed our two nights. They even got the room ready by 10 am on our first morning. Petite dejeuner with beautiful view in the restaurant!

Miinukset:

Plussat: Excellent bathroom

Miinukset: Inability to check in even two hours after the start of check in time

Plussat: very friendly staff, high quality food etc,fantastic location overlooking the old harbour

Miinukset:

Plussat: The bed and the view!

Miinukset:

Plussat: The staff, location, fridge & kettle in room, quiet room great view

Miinukset: No toiletries Poor quality towels Restaurant closed on a Saturday night-

Plussat: The position is good, very close to the old port.

Miinukset: The rooms were not properly cleaned. We had a piece of chewing gum on the bathroom floor that I had to clean myself eventually. The personnel never managed to leave 2 large towels and 2 small ones. We always had to ask for extras. There were 2 elevators out of which one was almost always broken

Plussat: Lovely staff, fabulous location, lovely comfy beds and large comfortable room, super clean

Plussat: Really helpful staff. Minutes walk to the old port. Close to a supermarket and shopping mall.

Plussat: The room was nice, the staff was friendly and overall we had a great time. It was a weekend trip and the hotel was just what we needed in order to have a good vacation. It's situated in a nice area of the city that allows you to get to the main attractions easily.

Plussat: city centered, right next to the shopping mall, big room, bright and clean

Miinukset: The car park was so confusing and too far away. It’s very annoying to find parking and entrance to the hotel

Plussat: Only location and nothing!

Miinukset: Hotel staff is false. Room ia dirty. Fleas is jumping. Curtains in holes. The Internet is very weak. Conditioners don't work in room. The pastel linen changes once a week. A breakfast poor.

Plussat: very very very very very very very very very very very very very very nice!!!!!

Plussat: Very friendly staff, great breakfast, very nice lobby and very well located, not far from the train station and close to the old city.

Plussat: Location 3 blocks to Old Town waterfront. Friendly front desk staff. Good breakfast offering.

Miinukset: There were notes appologizing that the hotel was under renovation. A property should not let their room carpets reach the level of wear we experienced. Hotel is definately a Taxi trip to and from the train station.

Plussat: Good location (close to Old Port, Metro, train station) if you don't have a car and/or come by train. However, if you have a car and/or you don't need/want to stay close to the center of the city you might want to chose another location - if you are there for the beaches, Cassis or La Ciotat would be better locations than Marseilles.

Miinukset: Work was getting done in the hotel, possibly to refurbish the rooms - they seriously need that. The noise vas very annoying - started early in the morning so you couldn't sleep late if you wanted to. Also the price was kinda steep for the quality offered, even considering I made the reservation on rather short notice.

Plussat: Nice reception. Marble floors & nice decor. Rooms were nowhere near this standard.

Miinukset: Unsafe dingy location, the worst was dingy rooms not 3* standard. Advised hotel was fully booked when I requested to change to better room.

Plussat: The room is quite big, there was a kettle, a lot of TV channels

Miinukset: Even though the hotel is close to the city center and vieux port, the streets around look rough especially at night (but nothing happend)

Plussat: Good location. We had lovely views over the Vieux Port

Miinukset: Decor a little dated now

Plussat: Clean, comfortable, nice hotel with good value for money.

Miinukset: Even though the location was pretty good the neighberhood was not that nice in the evenings, especially not for woman. Sundays especially everything nearby closed down early, and the only people youl could see in the streets was men.

Plussat: location

Miinukset: Not much tourism information available in hotel

Plussat: Close to train station and easy to walk anywhere. Kitchen was basic but sufficient. Price was right.

Miinukset: My room (402) was facing the street. The traffic noise was unbearable!

Plussat: 5 minutes away from the central station. Next to the hotel, there is a pharmacy and a supermarket. The staff was helpful and they print out my flight tickets.

Miinukset: Nothing

Plussat: The location was perfect near to the port 5min walking. The hotel was always clean and organized, it was good to be there.

Plussat: The location was wonderful - 5 min to the railway station (from where you get the bus to the airport), 10 min to the old port. I read comments that the neighborhood is bad, but i did not see anything scary or had any trouble. The room was very nice and clean, the kitchenette had everything you need - fridge, microwave, dishwasher. There is a nice terrace overlooking the little square and the triumph arc nearby, It was quiet during the night too. The staff was very polite and helpful.

Plussat: Location was perfect!

Plussat: Aamiainen ok.

Miinukset: Joitakin heikkouksia: televisio ei toiminut, siivousta ei ollut ollenkaan, kuittia en saanut kun respan printteri ei toiminut.

Plussat: Hyvä sijainti rautatieaseman lähellä. Erinomaiset patjat ja tyynyt. Tosi hyvät yöunet. Huoneisto iso ja mukava. Helppo liikuntavammaisellekin. Avulias henkilö yövuorossa vastaanotossa. Ostoskeskus ja vieux port kävelymatkan päässä. Mielenkiintoinen kaupunki päivällä.

Miinukset: Saimme ylimielistä kohtelua vastaanottohenkilöltä sapuessamme. Odotimme klo 15.20 asti että saimme huoneistomme. Vedenkeitin ja kuivakahvi oli odottamassa huoneistossamme mutta ei kahvikuppeja. Joimme vuorotellen jälkiruoka kulhosta. Hienot viinilasit oli kyllä käytössämme. Siisteydestä olisi toivomisen varaa. Siivosin ensinmäiseksi parvekkeen tupakantumpeista ja kylpyhuoneen hiuksista ja seinällä olevista veriläiskistä WC:n vierestä.

Plussat: Palvelu oli joustavaa. Saavuimme varhain, ennen, kuin huone oli valmis. Sisäänkirjautuminen onnistui heti ja saimme jättää painavat matkatavarat koko päiväksi säilytykseen. Matkatavarasäilytys onnistui myös seueaavana päivänä uloskirjautumisen jälkeen, sillä junan lähtöön oli reilusti aikaa ja halusimme nähdä vielä seutua. Juna-asema oli kivenheiton päässä.

Miinukset: -

Plussat: Well located near train station, walking distance to the center. very clean and comfortable. Employees were very nice.

Miinukset: Everything was ok.

Plussat: Overall we enjoyed our stay. It is 3-5mins walk to the main train/bus station. It is 20-25mins walk to main city centre. It has mini kitchen where you can cook your own food. Great value for money. Staff were very helpful and friendly.

Miinukset: Minor complaint- The shower drain was blocked. For the 3 nights no one cleaned our room.

Plussat: The fast check in

Miinukset: The parking has to be in a close by building where the price is really unfair 35 Euros from 10pm to 10am!!!!

Plussat: It is well situated. If you are going out at night to a show at the silo, it is very convenient n

Miinukset: It is advertised as a 4 stars yet the comfort of the beds as well as the sheets resemble those if a 2 stars. The breakfast was really basic and the bread not fresh or good. Very airport like. So disappointing after having spent a night at the Radisson on the port which I totally recommend.

Plussat: Close to the city close to a mall. Nice view of the ships

Plussat: Great and comfy room. Spacious balcony. The staff was really friendly and accommodating. I would defo recommend this place

Miinukset: Nothing

Plussat: Primarily selected for location and price - both fulfilled expectations

Plussat: helpfullness of staff

Plussat: Great fun,jolly, kitsch, cheery design; had a free shoulder massage on arrival (once a week, lucky timing!)

Miinukset: Room stunk of cigarette smoke from chain-smoker next door; all night long.Yuck.

Plussat: good place,good facility and good stalf

Plussat: Staff were helpful, the suitebox was useful with free access too films.internet and radio stations, the tram stops outside the hotel and will take you to the action in 10 mins.

Miinukset: It would be nice if there was some cutlery and/or plates to use with the microwave and kettle, breakfast rather pricey.............

Plussat: the style and colorfulness of the room - bathroom like being on a boat! Lots of natural light in the room, good table to work on in room and email access. Excellent breakfast. Also liked the cabinet of food - very useful for late night quick snack as there were not many shops nearby. Location is convenient to Vieux Port for sightseeing

Miinukset: No. I needed somewhere with good facilities while at a conference and had the benefit of the introductory room rate during my stay in Sept 2008.

Plussat: The shower!

Miinukset: Extremely rude young girl on desk when we checked in on Sun night. We considered breakfast 'new age', overpriced and disgusting. Overall would say the hotel had a very strange atmosphere. We were sorry we had not booked to stay next door at the Ibis for all 3 nights we were away, as the staff, breakfast and atmosphere could not be faulted, we had paid around 60% less per night for this hotel...

Plussat: New and very luxurious hotel. Rooms are well equipped.

Miinukset: The beds however are very hard. The area where the hotel is located is under development, but very convenient when taking a cruise, since it is near the port.

Plussat: The quality of the hotel E.g room size, the breakfast. Also the tram starting from outside the hotel.

Miinukset: Having information/leaflets on how to use tram E.g tickets

Plussat: We had a suite, and it was huge, I think over 25m² althogether, we had a lovely balcony and the bathroom was great with a bath and shower and the separate bathroom and toilet is a great idea. The 40% was a real sweetener. The staff were really friendly and helpful. My partner and I loved the fact that there is free internet and free movies, great for tucking into bed!

Miinukset: The hotel was part of a development within the business district that wasnt finished so although we had a lovely balcony, the view wasnt great. The floor in the bathroom wasnt raised enough so that when you have a shower, water got everywhere. Oh and no handtowel rails in the toilet, annoying.

Plussat: Nice Room with a quiet view

Miinukset: No problem

Plussat: it was better than I expected, big room, clean, fine deco.

Plussat: Staff was great! We do not speak French, and they're English was great and incredibly helpful. Staff gave us a map and instructions on how to get to Notre Dame de la Garde. Bed was very comfy, but we were unsure of the "luxury" pillow that may or may not have required extra purchase (so we didn't touch it haha). Elevator was nice! Unsure about the other complaints from other guests as they elevator was large, clean, well lit, and gave us no problems. The TV was nice and large, we enjoyed the novelty of French TV. We would definitely return!

Miinukset: 3 negatives: Our closet was weird, and didn't open, so we had a tough time hanging up our coats. There was no fridge or microwave. No iron in the room. We were there during Christmas, so we didn't have the opportunity to try out the restaurant, but I'm sure it was quite nice! The bar was closed one night (due to the holiday) when my partner wanted a drink, but the front desk was very accommodating and got him a drink anyways! It was a bit of a walk to the nearest metro, but max 15 minutes, so quite doable. The location might not be ideal if you want to be in the center of everything, but it's more than manageable if you are able to walk around easily.

Plussat: It was reasonable

Miinukset: Dirty garage, location

Plussat: It was clean. A good french breakfast. Supermarkets are reachable by a short footwalk.

Miinukset: The room was smelling bad like smoke from outside, I don't know... it was so hot inside the room, because the temperature was put on 30°C, why?! There was mould at the ceiling. The door was closed and safe but it was clicking every time there was wind coming through, was annoying. Was difficult to communicate in English.

Plussat: rooms are smartly furnished.

Miinukset: desk lamp was out of order,fare's telephone lack...

Plussat: The hotel is just renovated, the furniture is new, there is a nice LCD TV. They have free wireless internet. The rooms are really clean. Recommended for business trips but not for family trips.

Miinukset: There is no mini bar, and the drinks are a bit expensive. There is no safe box. They have no baby coats. The location is not really good except if you are travelling by car(you can go there only by bus and the buses are stopping after 9PM) and it's pretty far from the sea. The area is strange. The windows are isolating really well but still if you are sensitive you can be disturbed by the outside traffic - the hotel is close to a highway entry.

Plussat: well equipped and convenient with parking

Miinukset: tight space

Plussat: The interior of the room and preparation of a triple room(in case of 3 persons)

Miinukset: The location is not so good from any Metro stations, but catching 72 bus is better way to get to there.

Plussat: Clean and comfortable room (although quite small). Friendly staff.

Miinukset: The street outside is noisy (but the isolation seems to be rather good). The area in which the hotal is located is not the most interesting one of the city, but still quite easily reachable by public transport.

Plussat: The staff, the cleanliness of the room

Miinukset: Poor internet conection

Plussat: the price, the bathroom, the free internet

Miinukset:

Plussat: centrel

Miinukset: none

Plussat: Friendly and helpful staff

Miinukset: proximity to road

Plussat: Pleasant staff, clean room, delicious breakfast.

Miinukset:

Plussat: So handy for the station. Loads of choice for breakfast.

Plussat: Deputy Managef was very nice enough to acknowledge our complaint about their food , quality and labeling, in their bar and the attitude of one female staff re my questioning .. most things

Miinukset: Most things except the location.

Plussat: Very friendly reception.

Miinukset: Bathroom a bit basic and door frame needed repairing

Plussat: Close to train station, great friendly staff, especially Lea thank you

Miinukset: Nothing

Plussat: Very clean rooms, friendly staff, in front of gare St Charles

Miinukset: We had a 3 person room and a crib for our baby, room way too small. Difficult to move around. Should have been bigger as it is a family room, shower and bathroom also very small.

Plussat: I was very satisfied with the breakfast. It was very filling breakfast with all the essential foods that I like and keep me going for the whole day. It was good that they served a variety of cheese and cold cuts like salami and ham. Really, this was one of the best breakfast that I ever had in a hotel. That breakfast really made my stay worthwhile.

Miinukset: The only thing that I did not like was that there is only one staff member and that means that if the staff member is not at the desk and you were outside you may have to wait for five minutes or longer to get in because when I arrived the bill was not working and the staff member could not hear me trying to get in so I had to wait five minutes outside and that was definitely an issue. However, I think she fixed the problem as the next day it seemed to work.

Plussat: Hotellin sijainti on erinomainen rautatie-, bussi- ja metroasemaa vastapäätä. Lentokenttäbussikin tulee sinne. Huone oli iso ja siisti. Langaton nettiyhteys toimi hyvin. Taulu-TV:ssä oli HDMI-liitin, jota tarvitsimme. Aamiainen oli riittävän monipuolinen.

Miinukset: Parivuoteessa oli yksi iso peite eikä kahta erillistä, joka ei kuitenkaan ole iso ongelma. Sänky oli ehkä vähän kova, mutta hyvä muuten.

Plussat: The staff was amazing, very accommodating and friendly. The breakfast was good, and the rooms were huge and clean.

Miinukset: Not a thing. Exceeded expectations

Plussat: Bar that stays open to 2am

Miinukset: Location - Prime Arab Quarter

Plussat: Location

Miinukset: Thin, old towels. Shower curtain dripped water onto the floor. Black hairs in shower and basin

Plussat: Clean room, Wi-Fi in the room, good breakfast. About 20 minutes from city centre by walk.

Miinukset:

Plussat: Excellent location, great staff and really nice room.

Miinukset: No bad points.

Plussat: Nice room and good breakfast

Miinukset: Payment in advance before having any access to the room

Plussat: Location is great, just opposite the main train station.

Miinukset: The room was rather cold during winter, even with air conditioning on. Didn't receive an extra blanket despite my request.

Plussat: Very nice rooms and great staff.

Plussat: Excellent room, tidy, very nice, helpfull staff, fresh breakfast with good choice, located near trainstation (with shuttle to airport) and only a 10mins walk to the Vieuw Port.

Miinukset: /

Plussat: very clean, quiet, friendly staff, opposite to the train station, next to rail, bus and metro,10 minutes to the old port and city center, modern decorated

Miinukset: no minibar in the room

Plussat: Very efficient and helpful and friendly staff, clean and tidy hotel, located over the road from the central rail and the airport bus location, so good for travelling.

Miinukset: The shower in the room leaked.

Plussat: Good room & good breakfast Efficient & Friendly reception.

Miinukset: None.

Plussat: Very nice room, good staff most of whom spoke good English. Bar staff excellent. Ten minute walk to Old Port and also near the big shopping complex at the New Port so decent location for going elsewhere but not much in the immediate vicinity.

Miinukset: Cost of breakfast in hotel meant we just went to a nearby bakery.

Plussat: Alessandra was really kind and she made us feel instantly welcomed. The overall stay was comfortable and the rooms are spotless.

Plussat: Staff were extremely helpful and friendly - on check in I made a mistake with my room card and he immediately came up with me to check that everything was working. Very comfortable room and bed. Excellent TV and cable including many sports channels. Perfect central location for exploring Marseille. Spotlessly clean, cleaning service of the rooms was really excellent.

Miinukset: No toilet paper in the reception area toilets. No free parking but €27.80 for 2 days with Indigo Parking only a couple of minutes walk away wasn't too bad.

Plussat: We were checked-in before 15:00. Modern hotel. Excellent breakfast served in the restaurant with big windows, great selection, omlette by order, everything was tasty. Nice street view from the 5th floor. Comfortable bed. Big towels. Good neighbourhood, Monoprix supermarket was nearby, walking distance to St. Charles train station and the sea. Friendly staff.

Miinukset: Shower was a bit slippery, toilet could be better positioned (not very comfortable if you have long legs).

Plussat: Everything was really great about this hotel: great location (close to the old town and the marina), spacious and clean room and delicious breakfast with plenty to choose from.

Miinukset: Noise isolation is pretty poor and we could hear people next door. Also, there was a strike during breakfast just outside the main door and windows, we were told it was organised by (previous?) employees who haven't been paid. Couldn't enjoy our breakfast fully as couldn't hear each other so cut it short.

Plussat: Hyvä aamiainen

Miinukset: Sänky kovahko ja lämpötilaa ei pystynyt säätämään.

Plussat: very clean and cosy

Miinukset: no room service

Plussat: Lovely staff

Miinukset: Pricing of food and drinks was extortionate

Plussat: Brekfast

Miinukset: Smell on the corridor area.

Plussat: Really nice location, 5 min from port and close to almost all places of interests

Plussat: Me gustó que incluye el desayuno, la limpieza de los baños excelente, me gustó que había suficientes y espaciosos porque en la mayoría de hostel o en casi todos sólo hay un servicio y un baño para 8 personas y además son diminutos y súper incómodos pero en Vertigo no y eso me encantó. Tampoco te cobran por guardar la maleta si hacés el check in antes o necesitás guardarla después del check out y eso me pareció genial también

Plussat: The location It was very nice, a youthful environment

Miinukset: Breakfast was a bit poor

Plussat: Sijainti mahtava, tilat siistit, henkilökunta mukavaa ja avuliasta!

Plussat: The best hostel in Marseille with the best location and breakfast.

Plussat: The staff is super friendly ! special thanks to Cecilia ! the hostel is well located, in 5' you reach the old port. The hostel is divided into 2 separate buildings, each has its own kitchen so you can cook and its chill out area. When I was there I tried 2 types of rooms : the female only room I was in was interesting, with a mezzanine (bathroom/wc downstairs, beds upstairs) so the noise were minimized when you were in bed and didn't wake the others when taking a shower. It felt very private and some beds were normal, not bunk beds. The mixed dorm (4 beds ) didn't feel so private as it's all on the same floor. Also, in general, the rooms would be so much better with an individual lamp by the bed and an electrical socket near each bed. Breakfast was basic (with baguette though !). @ worked well. You can leave your luggage for free in a room before check-in or after check-out.

Plussat: The location was perfect... close to vieux port and a lot of cafes, bars and restaurants. The staff was lovely and the rooms were large and clean.

Miinukset: N/A

Plussat: I was only there one night. But I was very happy. The receptionist was very attentive and quickly took care of any issues. I hope that the hostel will remain after the crisis

Plussat: The location is very close to the port. All major attractions are nearby. The hosts are warm. The rooms are spacious and the bathroom/toilets are clean. Overall a very nice vibe throughout the place. An ideal hostel accommodation in Marseille!

Miinukset: N/A

Plussat: Location was okay. Air conditioning.

Miinukset: No towels, No lift, no good view from the windows, some of the staff not in a good mood, not very welcoming and nice but I guess this is the french spirit.

Plussat: The breakfast was amazing! The staff was profesional and friendly and the sound of crashing waves outside the room was magical.

Miinukset: I thought the spa access should have been included and the pet fee disclosed prior to check-in.

Plussat: Breakfast is quite nice.

Miinukset: Parking place is a huge mess! Too expensive for the service and the quality you get.

Plussat: Excellent sea view and close to Calanques natural park .Good location with respect to city center too and just by main beaches .Fabulous breakfast and high quality cuisine restaurant.Good gym and fitness facilities.

Miinukset: Nothing

Plussat: The breakfast on the terrace in front of the see and swimming pool.

Miinukset: The elevator(s)! Not enough and too complex

Plussat: Location is great. Nice retreat

Miinukset: Priceof drinks were too expensive. 20 euros for a glass of champagne!!!???

Plussat: The location - sea side

Miinukset: We couldn't use any of the facilities (spa, gym, restaurant, bar) and had to take the last breakfast (very limited food choice - basically only coffe and croissants) in our room due to the shutdown imposed by the government related to the Corona breakout. We do understand the exceptional situation but we had to fight for a compensation of a mere parking bill when we paid over 300 euro for 2 nights in a standard room without any services. A customer oriented hotel and with a sense of fairness would have at least make the breakfast free of charge seeing we could not use NONE of their facilities or services during our stay, neither the breakfast buffet. From a chain hotel company this was something expected seeing the premium price guests pay respect to other hotel of the same league and standard. This was not the case and the hotel manager has clearly no flexibility and no sense of customer courtesy. Moreover when checked in the toilet was very dirty and instead of complaining we asked for a cleaning lady to please take care of the situation. We showed patiente and flexibility and we expected the same from the hotel but obviously this was not the case. We will definitely not recommend neither visit again this hotel chain seeing the policy they adopt for their customers!

Plussat: The view alone makes it worth staying! The staff is very friendly and always ready to assist. The room was very clean and spacious.

Miinukset: The food pricing seemed steeo, but not as steep as the €60 per night parking fee. There was no mention of it at booking time or when I checked-in.

Plussat: The location right on the beach in a suburb of Marseille is excellent. The view from the room and the public areas is amazing. There is even a spring coming from the sea rocks inside the hotel.The design of the hotel is very special , very modern, and include a beautifull library. A nice breakfest was included in the rate, which became unusal in france now.

Miinukset: The hotel charged the full amount of our stay when the room was booked (several months ago) although it was a flexible rate and not a nonrefundable rate. It took a lot of effort to get it back with the help of booking.com

Plussat: The views, the friendliness of the staff and the breakfast. We were disappointed with two of the meals we had at room service but when we complained it was dealt with without a problem.

Miinukset: Please see above. The room was a little tired in places e.g. the carpet was worn and stained. Would have like to have seen china cups and saucers in the rooms instead of plastic cups!

Plussat: Fantastic sea view, comfortable rooms and facilities, quiet atmosphiere, proffecional staff

Miinukset: wardrobe is a littlebit small for 2 people

Plussat: Sitting in the bar outside. Pierre at the reception was first class, very helpful.

Miinukset: not really

Plussat: Good facilities, very nice room with a balcony facing the sea and the evening sun. Poor choice of English channels on the TV.

Miinukset: The lunches and evening dinners were very expensive. It made you want to go out

Plussat: sea view from room, also breakfast room and bar very good

Miinukset: we asked for two twin beds but got a double bed

Plussat: the view

Miinukset:

Plussat: Generally a good hotel all round. 10 minute cab ride into Vielle Port though.

Miinukset: No

Plussat: Pleasant and relaxing

Miinukset:

Plussat: The food was beautiful and the staff were pleasent and welcoming - it was a very relaxing & comfotable stay.

Miinukset: Nothing that I can think of - the prices for a drink in the hotel bar were a little steep but that is about it.

Plussat: The receptionist was nice, even though she only spoke French.

Miinukset: The first thing we saw when we arrived was a naked man. Yes, the common bathroom is halfway into the reception. The internet only worked in the reception and not in the room. We had to figure out the heating from the other guests. Our code to the room did not work. We wanted to get the room from the photos, but it was impossible to gues which one that was and when we showed up we got this cramped room. Awful

Plussat: Everything inside is as described and as in photos. Room, bathroom and toilet was clean. There is snack food machine inside, where you can buy food and drinks.

Miinukset: Location is bad. It’s far away from city center and you need to change several transport to reach the place . There is nothing for free in the hostel, you have to pay even for coffee/tea and towels. WiFi connection was very weak in the rooms. Communication with the hostel was not good, they reply on emails late and badly speak English.

Plussat: Although we asked for a ”no smoke” bedroom, the smell of smoke was everywhere, and the receptionist couldn't do anything about it. You need to bring your own towel. Reasonable price for value.

Plussat: Budget price. Good for the money

Miinukset: Clean and friendly staff directions were a little misleading but I found it in the end

Plussat: Clean and price value

Miinukset: It’s quite difficult to get someone to open the gate, ring is not working

Plussat: Great stay. Very nice wall paper of wonderful places. Comfy bed. Super clean.

Plussat: good

Miinukset: everything

Plussat: Ø

Miinukset: I don't like to write negative reviews but in this case I have to; after many years of traveling, this place is the worst... They have a breakfast area, which would be nice to use during the day, but it's not allowed to be there (?!); the so called common area is just a couch at the bottom of the staircase and it's dirty AF...there is no lock on the dormitory room and anybody who pleases can come in, even during the night, as the reception is on the 1st floor. The bed linens are changed, but no sheet for the blanket and they are not washed or changed after the guests... there are rats running all around inside the walls and so loud that during the night they woke me up many times. The bathrooms are tiny and could be cleaned even better. And the noise from the street is loud too. Though the receptionists are helpful, this place is not well managed... would not stay here again, doesn't matter if it's a cheap place!

Plussat: Good location.

Miinukset: Wifi only in lobby, poor breakfast.

Plussat: Nothing

Miinukset: No electricity, no water!!

Plussat: Awful. I have paid to stay only 2 min on the room. No door between the room or security entrance door. Everyone from the street could go in and do God knows what. I have staid in many hostels, for 10 € or less, but nothing like this. Disaster!!!!! Immediately after I checked in, I started to look for another hostel/hotel. Do not book

Plussat: It was clean.

Miinukset: Where can I start. I booked a room in a dorm of 6 people and it was with 12. There was no lamp in the toilette and I asked the staff to change it two times, they didn't. And this is awkward because the toilette is just in front of the sinks and next to the showers, so it's impossible to have privacy. There was no soap despite the covid obligations. I had to ask for it, because it was only for the private rooms, apparently. There were no sheets, I had to ask for that also, otherwise it was just a blanket which was washed who knows when. There was no cold water, you had to turn the water pipe next to sinks, that I only discovered the next day since nobody told us about it.

Plussat: The location is absolutely great for a mostly affordable price. Metro and buses are close, but you're also just a stroll from downtown. The staff were accodating

Miinukset: The Wifi did not reach our room (Room 12), even though we were only on the first floor up from reception.

Plussat: Nice staff so friendly and helpful

Miinukset: The hotel condition..

Miinukset: We couldn't close the bathroom door, bath tub very small, staff speak no english.

Plussat: Really cheap hotel

Miinukset: Shower was cold and there was no toilette at all... one of the worst place ever

Plussat: The location was ideal. Very central and close to a Metro. The room itself was ok. Beds were comfortable and clean.

Miinukset: On the second day, we found cockroaches in the room. They were coming out from the sync and the shower in the toilette. We shared that to the reception, but there were no other rooms available. They simply sprayed some toxic stuff in the toilette as "solution". (of course, didn't work)

Plussat: Sijainti on hyvä ja ympäristö hiljaista. Metrolla pääsee lähelle. Jokaiselle on lukittava kaappi.

Miinukset: Naisten makuusalin pesutilat olivat pimeät, yksi suihkuista oli kokonaan pois käytöstä, koska sen valo ei toiminut ja lavuaarien kohdalla ei ollut lainkaan toimivaa valaisinta. Hostellin ulko-ovi ja katutasossa olevan naisten makuusalin ovi olivat koko ajan lukitsematta.

Plussat: Cheap and reletively convinient. 75 euros for a four-people room and only 15 min walk from the old port of Marseille.

Miinukset: The breakfast is not satisfactory.

Plussat: Very good value for money. Staff were very friendly and accomodating.

Miinukset: The walls are paper thin! You can hear everything that is going on in the hotel, as well as outside. Not good if you're looking for early nights or sleeping in.

Plussat: location and the staff at front desk,her name should be annabell,very helpful.

Plussat: Good value for money & central location.

Miinukset: It's a basic hotel but clean & comfortable, fine for a place to sleep.

Plussat: It is a studio with a tiny kitchen which is ideal for budget staying if you can get smth to cook in the nearest shop

Plussat: nothing

Miinukset: there is not air condition and they put us in the last floor

Plussat: Don`t choose, probably for this price, you could find better. Acctually in the same area is cheaper and better, but it is not in this web page!

Miinukset: bad renovation, toilet out side of room, smelly shower!

Plussat: very near to the tram station and nice staffs

Miinukset: too noisy

Plussat:

Miinukset: The room had no wardrobe, drawers or toilet! None of which were stated at the time of booking. The shower was filthy and broken. The room literally contained a bed and the window would not shut and had a dirty net curtain. Very poor value for money compared with other hotels we found later when exploring the surrounding area. Felt very in secure in Marseille and the hotel was not much better!

Plussat: Excelllent value for money and good location

Miinukset:

Miinukset: i had a very bad experience about the payment process and i should argue to avoid to pay twice for my double room. At the end we solved the situation but was a bad experience.

Plussat: Cleanliness in the room.

Miinukset: no comments

Plussat: Clean beds

Miinukset: Not so ideally cleaned bathroom And also the hotel already needs to be refreshed

Plussat: Breakfast was alright; Location was convenient.

Miinukset: The hotel sign only had 3 letters lit up, so it was not obvious to find from the road. In my room, the lights on one side of the bed were not working

Plussat: Friendly staff and a nice place to visit Marseille and very near in Hospital Nord and Auto-Route. Nice buffet as well...

Plussat: There was a kettle in the room

Miinukset: The traffic noise from the motorway was very loud. It is not wise to leave the hotel compound unless in a vehicle. The staff were uninspiring and depressing.

Plussat: rooms are quite spacious and hotel is easy to find (near motorways)

Miinukset: noisy walkways outside the rooms

Plussat: Free tea and biscuits.

Miinukset: The food was awful and so was the location also the staff were rude and miserable.

Miinukset: Unless you are lost in the middle of the night, you should never choose this hotel! Rooms, service and dinner are quite bad. The whole set up looks more like a motel on a highway. We went there in December so it was pretty cold outside. However, the difference beetween temperature in the room and the one outside was almost 0, no matter how high the temperature was set. Dinner options were poor, nothing to choose if you were vegetarian. However, the breakfast was decent.

Plussat: Excellent dinner and brackfast (not included but free for children)

Plussat: The hotel was much more than expected. Very nice, secure, clean, extremely comfortable.

Miinukset: The location was not very good. Walking in the evenings could be dangerous. And it was about 45 minutes by bus and metro to get into the city centre.

Plussat: Free WLAN in room, possibility to boil water in room, the site itself (with small buildings), quiet room (I had asked for it when booking) hough close to A7 highway

Miinukset: Missing information about public transport (which is actually quite good with buses 26, 97, or 526 to Marseille center), no mini-bar in room (usually I don't care but it was quite hot outside with >30 degC)

Plussat: beds were very comfortable and sheets were crisp and clean so were the towls.It was good if you just wanted to come to a base after touring. I would not recommend it if you were intending to stay for longer periods.

Miinukset: Location was a little far from central Marseille but easy enough to catch a bus. It is half way between the airport and the center aprrox. 15mins to both locations.

Plussat: Close to airport

Miinukset: Price to high

Plussat: Clean, functioning rooms; helpful staff; convenient location relative to highways; very pleasant atmosphere.

Miinukset:

Plussat: It was a good value

Miinukset: The room, it was dirty and the shower.

Miinukset: Not clean at all. There were insects in the room. The bathroom is dirty.

Plussat: Nothing

Miinukset: It's all

Plussat: Not much, I wouldn't return there

Miinukset: The location is too far from downtown, the facilities are too small, bread was dry at breakfast

Plussat: Service is good friendly

Miinukset: Not bad for price

Plussat: Room is clean..good for 2 people.

Miinukset: Location is too far from the Marseille city centre and there is no transportation available from hotel. We need to walk around 2km to catch a bus which will go the city.