Bayswater Inn

The location was good

The hotel is grubby and smelled of damp carpet and stale odours. Staff were not interested in their customers. Room was so small. Tea/coffee making equipment poor. Toiletries not as described. Towels were changed daily despite us leaving them on the rail as instructed to avoid this and be environmentally friendly. Cups were used but not changed for 2 days. Coffee pods not replenished (but the coffee was not good) Overall poor for it's location. Other guests said the same to us. Shower was very poor and shower door did not fit. Plug did not fit correctly into basin

I liked the location as it was the central area, good eateries and tube stations were just a few mins walk away. Toilets were clean.

The rooms were so small that I couldn't even pray on my prayer mat. The rooms were not cleaned properly because when I would return to hotel after 8 hours, I wouldn't see anything touched on the floor or dressing table, only the bed would be made and dust bin emptied. No complimentary water bottles. The breakfast was very very average and same everyday. There was no lobby man to help with the luggage. My room extension and internet were not working. I complained several times but the reception wasn't bothered.