Bukarest hotellia

Plussat: We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag

Plussat: Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else.

Miinukset: The door keys lose their magnetic field easily. Otherwise not much.

Plussat: great location, luxury,great staff and service. i will definitely return to this hotel

Miinukset: none

Plussat: I liked very much the facilities, the location, the decoration and the atmosphere.

Miinukset: It took me sometime to make the chek out and teh problems to use VISA cards

Miinukset: extra costs for parking an internet

Plussat: Very good central location, elegant classical lobby and entrance hall

Plussat: The staff was very helpfull and the food in the restaurant was excelent!

Miinukset: The spa facilities were not so clean.

Plussat: I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!

Miinukset:

Plussat: I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).

Miinukset:

Plussat: I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.

Miinukset:

Plussat: I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.

Miinukset:

Plussat: location and character of the building.Definitely the best hotel in Bucharest

Miinukset: Staff are not quite up to international standards but they try.

Plussat: Service

Miinukset: None

Plussat: Fantastic suite cleaned early in the morning allows guests to work in peace from the room for the whole day if needed. Beautiful, grand, Bucharest style building

Miinukset: I tried the burger from room service on the basis that it should be hard to get that wrong - unfortunately the meat was too dry and tasteless

Plussat: Just the shopping

Miinukset: The housekeeping no good , they don't have room service , I ask for help in 7:30 pm I was in room 375 and I ask them to have new towel the till me sorry we can help you have wait till tomorrow morning .

Plussat: The roooms are spacious and luxurious and are kept up to scratch with top-notch housekeeping. The executive lounge offers an array of food and drinks from early to late with helpful staff who work hard to look after the substantial numbers that use the lounge. For easy and reliable transfers from and to the airport the hotel offers a cost-effective pre-bookable shuttle service.

Plussat: We were three friends, we enjoyed every minute! The team was excellent and service quick. Definitely go back there!

Plussat: cazino,spa,lobby

Plussat: nothing special really, everything is fine but not outsanding

Miinukset: average

Plussat: Room, meeting rooms, assistance of staff

Miinukset: Meal and breakfast restaurant staff

Miinukset: In such a luxury hotel, free wifi internet in rooms should be free of charge.

Plussat:

Miinukset: reception

Plussat: the room was very large. clean and comfortable!!! ... very good breakfast buffet, polite staff, a real luxurius 5 star hotel!!!!

Miinukset: the swiming pool area... it was not like the photos.... to small

Plussat: The room was nice.

Miinukset: Prices in restraurants were high.

Plussat: Tyylikäs, korkeatasoinen

Miinukset: Sijainta hieman sivussa keskustasta

Plussat: The confort of the room

Miinukset: The price - it is too expensive

Miinukset: The nighttime staff was not empowered to make decisions and so was very deferral when asked for help

Plussat: Location

Miinukset: AC didn't cool enough

Plussat: Position

Miinukset: No

Plussat: The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent

Plussat: Good situation and staff is very helpful.

Miinukset: I did not see any difference between Standard room & superior room.

Plussat: the room

Miinukset: the fact that i asked for an iron and it took 1 hour to get it

Plussat: I liked everything about the hotel. we had a junior suite which was fantastic.

Miinukset: Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous

Plussat: the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!

Plussat: Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away.

Miinukset: Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem

Plussat: Kaikki toimi erinomaisesti. Helppo lähteä kaupunkiin tutustumaan, paikka lähellä palveluja ja hyviä ruokapaikkoja.

Miinukset: Ei liity hotelliin, mutta taksien huijaus turisteilta pitäisi saada Bukarestissa kuriin. Hotelli suhtautui asiallisen ammattimaisesti kun taksikuskimme yritti saada henkilökuntaa puolelleen. Kiitos.

Plussat: Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.

Miinukset:

Plussat: big rooms, staff were very helpful, food was great.

Miinukset:

Plussat: The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location

Miinukset:

Plussat: Henkilökunta todella ystävällistä ja palvelu pelasi tosin hyvin,ei moittimista.Hyvä sijainti.

Miinukset: Huoneessa olevassa wc:ssä ei ollut käsienpasuallasta,siitä miinus.Minibaarista puuttui viinit ????

Plussat: Close to the city centre.

Miinukset: Breakfast for 16EUR. Ultra expensive and very poor. More over we were told it's for 3days in total. Then on bill it was 3x16EUR.

Plussat: Comfortable room, good breakfast, quiet, and very helpful staff

Plussat: Please write at least 15 words

Plussat: Rooms were clean and comfortable.

Miinukset: Nothing

Miinukset: Staff was rude. They refused to accept payment with credit card stating that pos was broken. At the entrance the sign says nh HotelEs, which is funny.

Plussat: I usually stay at this hotel when I'm in Bucharest. It is very nice and affordable.

Plussat: The room ,very comfortable! Bathroom as well!

Miinukset: The airconditioning!!!!!! It was to hot!!! They changed the room, but i think they dont put the air on full power to save enery! besides that, the hotel is excelent!

Plussat: kiva huone, rauhallinen

Miinukset: todella kallis aamiainen

Plussat: new, modern, comfortable, nice service

Miinukset: Initially the bathroom has been provided with one set of towels even if the booking was for two people.

Plussat: Comfortable an calm place

Miinukset: I was served up the only bottle of rose wine and had to continue with red...

Plussat:

Miinukset: Impossible to locate if you're driving.

Plussat: the honesty of the staff.

Miinukset:

Plussat: Quality hotel with comfortable rooms and a lot of attention to detail, it is both stylish and practical, and it offers good value for money.

Miinukset: Bar service is very poorly staffed!

Plussat: its location and quality

Miinukset: not having a proper bar

Plussat: The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom.

Miinukset: Nothing

Plussat: centrally located. Helpfull staff.

Miinukset: Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.

Plussat: Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).

Plussat: Rauhallinen ilmapiiri. Palvelu oli erittäin hyvää. Kaikki toimi niin kuin piti. Aamiainen oli hyvä.

Miinukset: Ei ollut.

Plussat: Great breakfast, rooms, location, lobby as well as value for money.

Plussat: New and modern, location perfect. Nice things for breakfast, nice staff.

Plussat: More than 10 points is possible????is the best thxxx

Plussat: Huone oli upea, hotelli oli siisti ja tyylikäs kaikin puolin - erityiskiitos loistavasta henkilökunnasta!

Plussat: The style, location, quality of the restaurants.

Miinukset:

Plussat: The staff, cleanliness, and location are all excellent. I have stayed here twice and would not hesitate to stay again.

Miinukset: The rooms facing the bar next door can be a little noisy, especially on weekend nights. The breakfast buffet is average at best.

Plussat: Location was awesome. Right in old town, easy to walk to a huge variety of shops and restaurants. The included breakfast is not bad with a good variety to accommodate everyone. Liked the Nescafe machine- great coffee.

Miinukset: The hotel has a bit of a weird set up, where half of the rooms face an internal atrium. If you get one of these rooms you can hear everything going on in the lobby and the restaurant, regardless of whether you have your window open or not. Speaking of which, these internal rooms are very, very hot. There is a thermostat in the room but even if you have it set to the lowest setting (18 degrees) it feels like 25 degrees. I had the manager come up to see if it was broken and he said it was working perfectly and it was a lovely temperature, why didn't I like it? I am a person that runs cold- I am constantly wearing slippers and sweaters and throwing blankets on myself at home- if I'm saying it's hot, it's hotter than most people can take. I tried a different internal room and it was exactly the same and eventually moved to a room on the outside perimeter of the building, these rooms have a window to the outside with fresh air. You can hear a bit of traffic but it's much easier to sleep. They charge something like 40 euros more a night for these rooms, which seemed like a lot considering they are pretty similar, just quieter and not boiling hot. (by the way I had two colleagues staying at the same hotel and they had the same experience- they didn't change rooms and they barely slept all week due to the noise and heat). The internet does not work very well. There are connection issues- particularly with newer apple devices. I have an iPhone X and I was only able to get onto the internet 3 times in my 8 night stay. The manager told me this was a problem with my phone- even though I have never had an issue connecting to the internet anywhere with this phone and I connected to wifi no problem with other restaurants in the area as well as at the airport. I was able to connect with my laptop and iPad without issues. It was fairly fast (on average about 7-10 MBPS up and down) although it's not completely stable- occasionally there are dips so if you are doing a lot of video calls for work, keep that in mind. Housekeeping was mediocre. On the days when I tipped, the room was cleaned ok. On the days I forgot to tip they barely made the bed and threw the towels in a heap in the bathroom. They never replaced my dirty glasses all week and only gave me new water about 50% of the time. Sometimes the empty water bottles were left just sitting there (I left them out so they'd remember to replace them). My colleagues started to put the do not disturb sign on their doors during the day because they felt they could do a better job tidying up than the maids. The hallway lights are on a sensor and sometimes they don't turn on for quite a while so you are walking in the dark which is sort of weird. Breakfast was good- the only negative thing is that the waitresses are very aggressive with requesting you fill in the satisfaction survey so they will interrupt you while you are mid-bite and stand over you until you fill in the survey. Very odd.

Plussat: Excellent location. Clean. Courteous, helpful staff. Although in busy location in city, it was quiet.

Plussat: I didn’t like anything! Every thing that they promise on the web site is the opposite!

Miinukset: Small room room but with Room not clean Shower Didn’t have hot water Very far from everything Staff with bad service & bad English I will never going to come back It’s not 5 stars (maybe 3)

Plussat: was ok

Miinukset: shower cabin leaked.

Plussat: This is the second nicest hotel that I have ever stayed in...ever. For the price, I cannot come up with one reason as to why I should not come back many more times in the very near future. I was absolutely amazed by the size and quality of the rooms, the friendliness of the staff, the availability of the many bar/restaurants in the hotel, and most of all...the spa! I was fortunate enough to schedule a marine wrap followed by a Tibet massage. This truly made my trip. I only wish that there are places of this caliber anywhere in the States for anywhere close to the prices paid here. Do not hesitate...book here and make sure you visit the spa.

Miinukset: No place can be absolutely perfect. This place has only a few items that bothered me. First and foremost, the staff at the Piano bar were horrendous. I was with a party of four for lunch and he literally got everything wrong with my order with the exception of the water. I ordered bacon-wrapped mutton tenderloin, mixed vegetables with cheese, a cappuccino, and a water. Instead I received a beef ribeye steak, potatoes and onions, and a water. The food was absolutely delicious but, really? Can't even come close? After that, we returned to the same place for dinner but they weren't serving food. We ordered drinks and what came out was not even palatable. I had ordered a Manhattan and received some concoction with whiskey, orange, and cinnamon! It was atrocious. And I am confident that the quality of our drinks was due to our poor tipping from lunch earlier. The location of the hotel was not ideal. It was challenging to find and not as close as I would like to some key places. Overall, take little note of the negatives I have listed as this hotel was leaps and bounds over all but one of the hundreds of hotels that I have stayed in through out my life. (If you are curious, the best was the JW Marriott in Hong Kong.) I had thought about giving the hotel a poor review just to prevent it from getting too popular but that would be selfish and they have definitely deserved a great review.

Plussat: great staff and location

Plussat: It was not so spacious but the staffs were very kind and friendly. The location was also good.

Miinukset: Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.

Plussat: Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.

Plussat: Henkilökunta oli todella avuliasta ja ystävällistä. Todella rauhallinen ympäristö. Huone oli riittävän tilava.

Plussat: Clean, attractive rooms. Free use of computers in lobby. Attentive staff.

Miinukset: On weekends water took too long to become warm, and never got quite hot enough.

Plussat: Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.

Plussat: Todella avulias ja ystävällinen henkilökunta siivoojia myöten, laaja aamiaisbuffet joka oli avoinna klo 11/12 asti, viihtyisät, rauhalliset ja hiljaiset huoneet, siisti ja miellyttävä kylpyhuone sekä alakerran saunaosasto, hotellista mahdollisuus saada kiinteähintainen edullinen kuljetus lentokentälle

Plussat: Ystävällinen ja yritteliäs henkilökunta. Runsas ja monipuolinen aamiainen kauniisti esillepantuna ja koko ajan asiakasta huomioiden oli hotellin "se juttu". Sijainti hyvä,metro lähellä sekä oikein viihtyisä huone mm. tasokas tv ja parveke sekä tilava suihku. Pieni mutta viihtyisä kuntosali sekätodella siisti sauna kuuluivat hintaan.

Plussat: Erinomainen aamiainen

Plussat: En voi käsittää, miksi tähän pitäisi kirjoittaa vähintään 15 sanaa. Mutta hotelli oli sijainniltaan ja hinnaltaan hyvä, aamiainen runsas ja henkilökunta erinomaisen ystävällistä.

Miinukset: Huoneet hieman liian pieniä, mutta siistejä - ja kaikki osat toimivat.

Plussat: location

Miinukset:

Plussat: staff

Miinukset: noisy , there was a construction building to near hotel.

Plussat: great pool nice rooms

Miinukset: we were not aware of the "fine print" about the extra costs associated with the economy rooms. Extra for pool, "free shuttle" to the airport, basic things we thought we were getting only to be charged for. I didn't see that explained to me. Dissappointed, some of the staff was not real friendly, while others were very good and helpful

Plussat: Was located near the indagra fair

Miinukset: The restaurant food is expensive and the quality is not up to the price

Plussat: Very friendly and helpful front office stuff.Breakfast was very good.The room was comfortable and clean..

Miinukset: Prices for wireless internet is outrageous. (10 EUR/day while room is 50 EUR). Internet is almost freee in everywhere, so an hotel of this quality should not demand extra fee for internet access.

Plussat: breakfast

Miinukset: shower device

Plussat: The hotel is well connected to public transport and easy to reach from the airport as you do not need to cross the permanently traffic locked city center of Bucharest. The rooms and conference facilities are nice, the food and catering service is just perfect for a business stay and event organization.

Miinukset: If you want to re-experience communist bureaucracy go there! I wanted to have an invoice for my company which is not registered in Romania in the evening we left. They said it is not possible as an international invoice needs to be drafted and prepared by their special invoicing office. So you need to wait 24 hours for an international invoice and they would not think of mailing it to you. So in the end we decided to let them invoice our Romanian office. Well, this was also an issue as they wanted to have our bank account number for the invoice. Besides all the other standard data. The front desk staff was even having the guts to tell us that is is our duty to have our bank account number with us all the time, that's the procedure!

Miinukset: Sänky oli todella kova.

Plussat: Messukeskuksen (RomExpo) läheisyys

Plussat: It is in a very nice part of Bucharest near to a park There are very nice veiws from the windows at the front of hotel

Miinukset:

Plussat: Good position of the hotel

Miinukset: expensive internet services

Plussat: good location for business and vacation, good restaurant, nice lobby

Miinukset: floor 13 like sauna , A/C needs long time to cool, no outdoor pool, for regular rate too expensive

Plussat: Generally the hotel was good

Miinukset:

Plussat: the view from windows: wonderful

Miinukset:

Plussat: A good hotel in the best place, close to old town.

Miinukset: .

Miinukset: all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.

Plussat: central location, good restaurant

Miinukset: when ballrooms in use create too much noise for the guests on the 1st floor.

Plussat: The location of the hotel right in the city centre. Enjoyable breakfast.

Miinukset: Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.

Plussat: The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner.

Miinukset: Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.

Plussat: The location is perfect, the staff is really nice and the rooms are very clean. I ll definitely go back

Plussat: Very clean, staff was excellent and proximity to main train station and public transport make it an ideal location for travelers who arrive by train. It is a basic hotel, but very well put together, clean and comfortable. Although I only stayed one night, I would not hesitate to make this hotel the base for visiting the city. Great value as price point is excellent at 32 Euro per night.

Miinukset: Could have earlier start for the included breakfast To accommodate travelers who have early flights out.

Plussat: The availability of the staf and the atmosphere

Plussat: the position in the city, near the train station.

Miinukset: the bathroom hasn't a real door.

Plussat: nice clean room, free internet

Miinukset: Staff did not know the area around the hotel that well to suggest ideas to guest.

Plussat: It was clean and modern

Miinukset: The location of the toilet and its glass door

Plussat: Hyvä hinta/laatusuhde. Ystävällinen palvelu. Hyvä sijainti. Siisti hotelli. Hotelli oli mielestäni jopa parempi kuin asiakasarviot antoivat ymmärtää!

Miinukset: Melko vaatimaton aamupala hintaan nähden.

Plussat: Good location, close to the main railway station. The hotel is new and modern, room was compact, clean and very functional.

Miinukset:

Plussat: Friendly and efficient staff. Good value, well located in Bucharest close to Metro.

Miinukset: Nothing I disliked. I asked to pay in full at the end of my stay but breakfast staff preferred me to pay daily.

Plussat: Modern style hotel, the confort room was spacious, clean, with new even if simple interior design. I appreciated their attention for security, because you need your personal magnetic key to use the elevator.

Miinukset: Breakfast costs 5 extra euros and it's absolutely poor.

Plussat: Being new and fresh! Simple but efficient. The location is really good, near the train station.

Miinukset:

Plussat: Across the street from the central station and just beside the exit from the Metro, I'm glad I found this brand new sparkling clean hotel on your site. A little expensive but convenient cafe on the ground floor.

Miinukset: Wished the cafe on the ground floor had more food in the evenings too.

Plussat: The business lounge and happy hour were very nice

Miinukset: We booked with SPG membership and were told we could check in at 7am during the online booking. After a red-eye flight, we arrived at the hotel and they denied such an option was available, saying check in was at 1500 and they could try to cram us in at 1200. This was not due to a lack of rooms, as they offered us to pay for an additional night and they would check us in early. Accordingly, our group of six "took over" the lobby for a few hours, until finally, around ten, after asking us not to fall asleep in the lobby several times, they gave us one room. We were given the other two rooms are 1300, but each on a different floor. As for late check out, which was also offered to SPG members, they claimed not knowing of such things either. After complaining, the hotel staff offered a free massage therapy to one of our group, which we happy accepted. However, when we went to claim our compensation the next morning, the staff on duty said they didn't know what we were talking about and we never got the freebie. Finally, during our stay, the was a crazy black out for over half an hour. Stuck on high floors, we were without running water in the middle of showers and we only could go down to breakfast when the electricity cane back, just in time for the kitchen to close. The hotel blamed the city for this and offered zero compensation.

Plussat: The warm attitude of staff.

Plussat: Good food options, also it's one of the few places you can get a cab that's a German sedan and not a Dacia.

Plussat: was central located,close to the city center,nice bar.

Miinukset: they asked me to pay for a beverage and a snack i supposed had use from the mini bar,which i refused as i didnt ever.the receptionist insisted aking me if i maybe dont remember good and bla bla,so bad.

Plussat: massage

Miinukset: too noisy..very noisy

Miinukset: The temperature in the room was not good, it was not possible to fix it.

Miinukset: Service charge pitäisi laittaa valmiiksi ainakin huonepalvelulaskuun ja ravintolassakin on kiusallista kun tarjoilijan on käsketty sanoa että tippi ei sisälly laskuun, muutenkin palvelu ravintolassa on vähän konemaista, respassa ja baarissa puolestaan luonnollisen ystävällistä.

Plussat: Tilojen ja ruuan (päivällinen ja erityisesti aamiainen) laatu

Miinukset: Lämmityksen säätö huoneessa ei toiminut (liian kuuma)

Plussat: Please write at least 15 words

Plussat: cosy atmosphere, good location

Miinukset: poor breakfast,

Plussat: very good value for money, nice service

Miinukset: you can hear a little bit noisy from the bar in the evening

Plussat: Nice location, good breakfast.

Miinukset: Smoking in the lobby.

Plussat: Location and kindness of the staff

Miinukset: Bad massage service.

Plussat: sauna ja kuntosali ok

Miinukset: ei

Plussat: Hotellissa intiimi tunnelma, palvelu hyvää, neuvottiin kohteita ja varattiin oikein turistikierroskin. Huone uusi ja kiva, vaikka vähän huonosti rakennettu.Kuitenkin ulkopuolelta oikein hienon näköinen.

Plussat: Hotelli oli hyvällä paikalla, tyylikäs ja siisti. Henkilökunnan palvelualttius oli erinomaista, heiltä sai opastusta erilaisissa asioissa. Aamupala oli hyvä ja ravintolatila tyylikkäästi katettu.

Miinukset: Hotelli oli kaikinpuolin odotusten mukainen, remonttimiesten liikkumisesta aiheutuvat äänet häiritsivät vähän aamuisin.

Plussat: Rauhallinen ja viihtyisä. Siisti.

Plussat: Moderni ja siisti hotelli, ystävällinen henkilökunta, rauhallinen ja hyvä sijainti

Plussat: Friendly staff, funky decoration!

Miinukset: only one, very small elevator not enough!

Plussat: friendly staff, good breakfast

Miinukset: