DoubleTree by Hilton London - Islington

Good clean hotel , quiet, clean and well organized . Very helpful staff , we faced a problem with the room type and quickly they solved the issue. Sorry I can't remember their names but a special thanks to the manager ( origin from Far East) and the guy from Roumania ! They did the maximum for us and I can't forget Rashid and Mostafa for everything . Excellent team !

Excellent breakfast , but during our stay which lasted 5 days , any changes in menu didn't notice, every day the same .

Comfortable accommodation, but smell in rooms

We were only there for an overnight after a long haul flight, but found the hotel to be comfortable and the breakfast excellent. The staff were considerate and helpful when we encountered a problem with our room.

The first room we were allocated had a pungent smell which meant we simply couldn't stay in it. We were then moved next door, only to find that once the window had been closed the same smell built up in the room. We only discovered this after an evening in the bar with our son, so were eventually moved at 11.30pm to an upgraded room. All a bit inconvenient, but the problem was well handled by staff and we eventually got a comfortable night's sleep.