Novotel London Paddington

Nice reception staff, very efficient and professional. I asked for a high room and got it no problem - there's a load bar across the road and I didn't want to listen to the people outside all night. The view was great. It is clean and well maintained. Ok size room for normal standards, but this is London so compared to what you get in this city, it is enormous. Plus the pool and steam room were a nice bonus to clear the head in the morning.

Breakfast was pretty tepid. Why can't you keep hot items properly hot? And why are crispy fried foods kept in a closed container so they just go soggy and greasy? I don't know why London hotels only offer English breakfasts too; the rest of Europe manages to provide a whole range of fresh, healthy choice and for much better price.

Excellent location and very convenient for Paddington station. In a lovely safe and clean area. Staff were very helpful and efficient. The room was clean and spacious. The pool was lovely but sometimes a little busy as it is small.

It was quite warm and the a/c didn’t cool the room very much but that is the only minor negative I have about the stay.