Holiday Inn Express & Suites Los Angeles Downtown West

Staff were friendly and working hard to satisfy the customers. Especially in the breakfast area, they were very efficient. Breakfast was very good with wide variety. Rooms were very spacious and large beds. Three of us with with 4 big bags were very comfortable.

The hotel interiors are a bit dated and some parts look worn out. Though the facility is undergoing renovations the overall ambience is too sparse. Couple of water bottles in the room is desired.

Clean. friendly staff. Under remodel, which means they are investing back into the customer.

Not a fan of location. Window view was of Empty lot next door with homeless hanging out. Even though I like the idea that they are remodeling, we were placed right next to the construction with no buffer from the noise during the day.

Low price, fine room, friendly staff, reliable wifi.

Because of the ongoing construction, that entrance was basically unmarked. It was difficult to find.