Hotel Admiral

Very nice facilities and great rooms

Only issue was we were I informed during check in at the front desk about breakfast being included, only to find out it wasn’t upon checkout.

very nice staff.

not perfectly clean. floor in bathroom should be fixed.

It was affordable and not so far from the lake and restaurants and shops.

The rooms were quite small and the one day we decided to have breakfast there was like nothing left to eat.

We were greeted by the receptionist Lucia who was excellent throughout our stay. She offered advice and guidance on the hotel and surrounding area which was extremely useful. The room was spacious and the bed very comfortable. The bathroom was fashionable with a see through window wall between the shower and bedroom was quite quirky, however i dont know if everyone would be happy with this! The breakfast was the best we have had anywhere in Europe, having travelled through Europe from the UK. It was delicious with a great variety of choice, we were very impressed. The centre of town was a 10-15 min walk away, along a nice water front. In the reception area there is a machine that allows you to purchase attraction tickets, however Lucia the receptionist gave us a discount voucher for the local cable car 'Finicolare' which is 2 minutes from the hotel and definitely worth a visit. For 20 euros each the cable car takes you to a peak where the views are fantastic. There is a museum and restaurant at the top and without Lucias advice we would have never known. It certainly enhanced our visit to Lugano.

Our shower was terrible, to the point i removed the head and tried to clean it to improve the performance. It simply needed replacing. The cost of a can of coke was much more expensive in the lobby in comparison to the room which i later learned. The cost of parking and city tax added over 40 euros to our stay.

The staff was extremely friendly. The bed was spacious and confortable, the room size was reasonable. The bathroom very clean. The breakfast was delicious. The location was great.

You have to pay for parking 20 CHF/day. You need either to put the sign on the dor to clean your room or ask the staff to do so. There is a cost for the breakfast in the room.