Lugano hotellia

Plussat: Everything, very luxury and modern, amazing staff service.

Plussat: Location is very good

Plussat: Every thing specially the staff

Plussat: Everything’s is adorable.

Miinukset: Nothing

Plussat: Everything was top notch.

Miinukset: TV was only gripe.

Plussat: Just about everything from the moment I arrived.

Miinukset: Leaving

Plussat: everything was above my expectation staff are supper friendly and very helpful the hotel is very clean quite smell nice flower every where has a fabulous décor and Overlooking a fantastic view of the lake breakfast is delicious specially the coffee and the service was great room was big with a breath taking lake view

Miinukset: nothing

Plussat: The staff was absolutely amazing!

Plussat: Service, room large space and clean

Plussat: Amazing SPA and pool

Plussat: Everything

Miinukset: Nothing

Plussat: Exceptional in EVERY way! Booked for 1 night, the staff upgraded our room without an ask...so gorgeous we stayed another night! The food at breakfast was extensive, fresh, and a great selection to choose from. Dinner was delicious as well. All dining staff were impressive! The grounds, the lake facility, the details throughout were beautiful. We will go back to this lovely Hotel!

Plussat: I couldn't say, is just not worth it.

Miinukset: the location is far from city center, the hotel is nice but we had a problem with air conditioning also they put wrong beds in our room.

Plussat: Everything is just excellent!

Miinukset: SPA closes at 8p.m. but you can stay there longer. I think it would be proper to keep SPA at least to 9p.m. opened.

Plussat: Great spa, nice bar

Miinukset: Beautiful hotel, clean and well kept

Plussat: Great location, cleanliness

Miinukset: This is a decent 3-star hotel room with good location, but it is sold as a 5-star hotel, and it’s nowhere near 5-star level of comfort. In our room there was that simple garden cabin style furniture (see the picture), and the room layout was dull long and narrow, like in 2nd class hotel for business travelers. Even with great location I would never again pay close to 500 CHF per night for such a room. Value for money is low.

Plussat: Exceptional lounge area, internet connection and overall ambient

Miinukset: Strong light in the park during the night

Plussat: Hotelli sijaitsee hyvällä paikalla ja näköala hotellihuoneesta järvelle 10+ Huoneet siistit ja viihtyisät. Aina ystävällinen henkilökunta sekä baarissa erinomainen palvelu,erityisesti kiitos Giuseppe!

Plussat: The view is outstanding, and the design of the hotel as well.

Miinukset: Nothing. Great vacation.

Plussat: Sijainti aivan mahtava,kaikki toimi,ilmainen bussi-junalippu lippu +alennusta muusta liikennevälineestä,out-let ostoskeskus 25min päässä(junalla)

Plussat: Everything

Miinukset: If you have a room seaside you hear the trains because the hotel is very close to the trainstation of Lugano.

Plussat: Excellent hotel, very close to the railway station. Very large beautiful room. Extremely clean and welcoming. Good breakfast.

Plussat: Varausvaiheessa toivoin hiljaista huonetta, koska tiesin hotellin sijaitsevan junaradan vieressä. Sainkin sen, näkymä ihanalle hotellin puutarhapihalle, ei mitään ongelmaa. Muutenkin hotelli ylitti odotukset.

Plussat: View House Comfort Bed

Miinukset: No Suisse Sweety :(

Plussat: Hieno hotelli. Entisaikojen charmia. Siisti ja hiljainen.

Miinukset: Mäellä. Ei paras huonojalkaiselle.

Plussat: Hotellin sijainti sekä maisemat hotellihuoneista upeat. Rauhallinen ilmapiiri, siistit huoneet sekä mukava & ystävällinen henkilökunta. Hotellilla ilmainen parkki. Käytämme aina tätä hotellia työmatkoilla.

Plussat: Perfect location so close to station and centre of town Wonderful staff - hotel is family run and they seem to really care about the service they deliver Beautiful views from our room

Plussat: Staff, cleanliness and location

Miinukset: Nothing

Plussat: The location is excellent. Hotel is a short walk from the train station and to the old town. The reception staff and breakfast staff are friendly and helpful. Room is in good size and bed and pillows are comfortable.

Plussat: Location was good.

Miinukset: WiFi not working.

Plussat: Beautiful property, excellent staff who paid great attention to detail.

Miinukset: Everything was exceptional!

Plussat: Location location location! - tucked away right below the train station and steps away for all the restaurants and shops. Very close to the water too. Hotel staff was helpful they had underground parking for a fee but once your there you get free.public transportation passes from the hotel so that more then paid for re parking. And the room- which was a top floor family room Had airconditioning- a luxury for sure in Europe.

Miinukset: Was hard to get to by car but in the end that's a plus as there isn't a lot of street traffic so it's more quiet.

Plussat: Location, neat n cleanness

Plussat: Sijainti loistava! Henkilökunta miellyttävä ja palvelualtis. Huone kaunis ja tilava. Ei melua,sai nukkua rauhassa.

Miinukset: Huonot tyynyt! ”Kuntosali” ei todellakaan ollut se mitä kuntosaliksi oletetaan. Hinta oli kova näin suomalaisesta katsoen! Parkkeeraminen hankalaa.

Plussat: Staff very helpful and fulfilled our requests i.e. shuttle service to train station, assistant to carry luggages (no elevator at studio). Room is spacious and clean.

Miinukset: Wifi signal is weak in my room, I have to walk out from room to get stronger wifi signal at the corridor.

Plussat: There was a varied menu for breakfast and it was a lovely relaxed location over looking the swimming pool. The bar menu was relaxed in the evening but for a more formal meal the restaurant was great.

Miinukset: There was absolutely nothing to dislike about this hotel.

Plussat: The view of the lake

Miinukset: The rooms and the facilities outdated no way near 5 stars

Plussat: The hotel was clean. The staff were lovely. The manager Barbara is very accommodating and understanding. She was very helpful and friendly. The breakfast buffet was extensive and well laid out and for both the breakfast staff and bar staff no request was a problem and the food was delicious.

Miinukset: We had dinner at the restaurant and were disappointed with the food. It could be due to the fact my husband and I are vegetarian. The salad that was served was wilted and old. For a relais chateau restaurant it was a pity that they couldn’t serve up something spectacular.

Plussat: Villa sijaitsi vuoren päällä josta koko Luganon kaupunki avautui eteemme. Näkymä oli todella hieno etenkin kun tuli ilta. Palvelu pelasi tässä luxsus luokan villassa todella hyvin ja henkilökunta oli todella auttavaista. Hieno uima-allas alue. Kuljetus alas kaupunkiin oli hyvä ja kuului palveluun. Villassa myös yöpyneet filmitähdet mm. De Niro ja Redford.

Miinukset: Ravintola oli hieno mutta hintataso oli kallis verrattuna mitä söimme. Näkymät kyllä korvasi ravintolasta sen mitä jouduimme maksamaan.

Plussat: Friendly stuff. Baby and pet friendly place. Amazing bar view. Spacious rooms. Good swimming pool especially the one in park hotel. Food vise:try housewife homemade soup and homemade burger. Good local wine and beer.

Plussat: The hotel is lovely. Our room was extremely comfortable with an extroiderary view. The restaurant is special. The concierge made our stay even more special. Her recommendations and arrangements made were perfect.

Miinukset: The hotel is a ride to town and every ride just to get to town is 20-25 dollars each way. I wished the hotel shuttle ran more often. Some days we spent $100.00 just on taxis.

Plussat: Decoration, style, staff

Plussat: Very friendly and extended fullest cooperation to me and highly recommend.

Plussat: Free coffee and ice machine available at the entrance. Very nice staff!

Plussat: Overall everything what on offer, they do it in a very hospitable manner...

Miinukset: Altantico Lugano is a very conveniently located property which provides a super servie and a very well laid breakfast . Sara and her colleagues will do all what is possible to make your stay a plesent and a memorable one. Will certainly recomend this nice hotel.

Plussat: great location close to the center. there is a free private parking - and this is really important.

Plussat: Nice hotel, lovely & very helpful staff, good location if you need to be close to the Centro Esposizioni Lugano, good value for what you pay.

Miinukset: No elevator to reception when checking in which is a bit unpractical if you have a heavy suitcase, my mattress was unfortunately not so comfortable,

Plussat: A modern hotel in a not very touristic part of town, but just a short walk from historic town centre

Plussat: Tatiana was indeed helpful. She answered all our questions and provided clear explanations. She helped us navigate the place, like finding the church, restaurants etc. Service with a smile!

Plussat: The breakfast service is remarkable!

Miinukset: The room smelled of sweat. Then I got another room that also smelled of sweat.

Plussat: the hotel was brilliant, really nice decorations and the stuff was very polite and helpful. As for the breakfast all of my family members were pleased with the variety of choices. the available coffee mashines were also a nice touch to the hotels services! Its location is super convinient since it's not placed directly at the center neither is it too far away.

Miinukset: there is no need for improvement it was beautiful

Plussat: Upeat näkymät. Henkiläkunta puhui myös italiaa Ravintolan terassi upea

Plussat: Breakfast was very good. A wide variety is offered. Location is very good, just in the centre of Lugano.

Miinukset: Dinner was overpriced. Very good service, but Prices were expensive for a small vegetable pie (size of a muffin) and meat patties. And menu should be shown to the client, not just mentioned.

Plussat: Excellent location delicious food very friendly helpful staff

Miinukset: Nothing

Plussat: This is a small, custom hotel set within a series of businesses including Charcuterie, pastries and produce stand/restaurants. It is less than 1 block from the funicular that ran between the plaza and the Lugano train station. There are approximately 12 rooms on the upper floors above the restaurant. The rooms are clustered around a central core looking down on the restaurant area. There are staircases between each floor as well as the elevator. Windows in each room look into the central core. The check-in desk is on the second floor and serves coffee as well. Rooms are on the second and third floor. There is a breakfast breakout room near the lobby that may also serve other functions; breakfast is an additional 20 Swiss Francs per night. The bed is slightly elevated above the floor and comfortable - medium firm. The entry hall of the room has a large closet, small safe and refrigerator. The bedroom had 2 white plastic/metal chairs, two small , low side tables and a slightly larger table for bags. The floor was tile. The bathroom had a nice walk-in shower, toilet, bidet and sink. The entire room was near sterile in both appearance and cleanliness. The location is excellent with an easy walk to the water front. Lugano is a very walkable city so Hotel Gabbini makes a good base for local excursion. It’s somewhat pricey relative to overall amenities but its convenience factor is high.

Miinukset: We did not find any signs announcing the hotel but after inquiring at the Gabbini restaurants, were led to an elevator by the pastries counter that took us to the lodging areas. The rooms are well laid out but very spartan. We arrived at the end of summer and stayed 2 nights. The room was very warm and the thermostat was essentially non-functional. The center corridor (all windows opened to it) was warm and there was no real ventilation which made our stay somewhat uncomfortable.

Plussat: Perfect location, nice typical building.

Miinukset: Very expensive parking fees and breakfast.

Plussat: Gute Lage. Sehr central gelegen und nahe zum Bahnhof.

Miinukset: Restaurant did not serve any dinner but then served other guests later the evening. It is overpriced for the size and quality of fit out of the room considering it was low season.

Plussat: Excellent location, close to the train station and lake.

Plussat: Welcoming receptionist at check in (Silvia). Although there was a slight error in the booking, she managed to sort it out in a professional manner

Plussat: Breakfast is good, rooms are good size and modern. Staff is very friendly and helpful.

Plussat: Kaikki tuntui erinomaisen hyvältä! Kodikas , erittäin siisti ja ripaus luksusta joka nurkassa :)

Miinukset: Uima-allasalue olisi voinut olla auki pidempään

Plussat: Staff, location, ambiance.

Plussat: Great location, in front of the lake and right next to the old city! The staff is excellent, helpful and gracious!

Plussat: Ystävällinen henkilökunta, hyvä sijainti ja siisti huone. Riittävän runsas aamiainen. Suljetun parvekkeen oven läpi ei kuulunut juuri melua kadulta.

Miinukset: Yhden hengen huoneessa ilmastointi sai aikaan melkoisen viiman, kesäkuumalla huone kyllä varmasti viilenee nopeasti, mutta ilmastointia lienee ikävä pitää päällä pitkään. Hyvä kuitenkin, että ilmastointi on, sillä aurinko lämmittänee järvenpuoleiset huoneet taatusti kesällä kuumaksi.

Plussat: Perfect location on the lake. People were wonderful, friendly and helpful. Breakfast was good, with an awesome view. View from the room was also excellent. Hotel was quiet at night.

Plussat: Loistava sijainti ja mahtavat maisemat sekä huoneesta että kuudennen kerroksen kattoterassilta.

Miinukset: Loistava hotelli lokoisaan viikonlopunviettoon Luganon huikeissa alppimaisemissa