Lugano hotellit lähellä Palazzo Civico

Plussat: everything was above my expectation staff are supper friendly and very helpful the hotel is very clean quite smell nice flower every where has a fabulous décor and Overlooking a fantastic view of the lake breakfast is delicious specially the coffee and the service was great room was big with a breath taking lake view

Miinukset: nothing

Plussat: The staff was absolutely amazing!

Plussat: Service, room large space and clean

Plussat: Amazing SPA and pool

Plussat: There was a varied menu for breakfast and it was a lovely relaxed location over looking the swimming pool. The bar menu was relaxed in the evening but for a more formal meal the restaurant was great.

Miinukset: There was absolutely nothing to dislike about this hotel.

Plussat: The view of the lake

Miinukset: The rooms and the facilities outdated no way near 5 stars

Plussat: The hotel was clean. The staff were lovely. The manager Barbara is very accommodating and understanding. She was very helpful and friendly. The breakfast buffet was extensive and well laid out and for both the breakfast staff and bar staff no request was a problem and the food was delicious.

Miinukset: We had dinner at the restaurant and were disappointed with the food. It could be due to the fact my husband and I are vegetarian. The salad that was served was wilted and old. For a relais chateau restaurant it was a pity that they couldn’t serve up something spectacular.

Plussat: Villa sijaitsi vuoren päällä josta koko Luganon kaupunki avautui eteemme. Näkymä oli todella hieno etenkin kun tuli ilta. Palvelu pelasi tässä luxsus luokan villassa todella hyvin ja henkilökunta oli todella auttavaista. Hieno uima-allas alue. Kuljetus alas kaupunkiin oli hyvä ja kuului palveluun. Villassa myös yöpyneet filmitähdet mm. De Niro ja Redford.

Miinukset: Ravintola oli hieno mutta hintataso oli kallis verrattuna mitä söimme. Näkymät kyllä korvasi ravintolasta sen mitä jouduimme maksamaan.

Plussat: Friendly stuff. Baby and pet friendly place. Amazing bar view. Spacious rooms. Good swimming pool especially the one in park hotel. Food vise:try housewife homemade soup and homemade burger. Good local wine and beer.

Plussat: The hotel is lovely. Our room was extremely comfortable with an extroiderary view. The restaurant is special. The concierge made our stay even more special. Her recommendations and arrangements made were perfect.

Miinukset: The hotel is a ride to town and every ride just to get to town is 20-25 dollars each way. I wished the hotel shuttle ran more often. Some days we spent $100.00 just on taxis.

Plussat: Welcoming receptionist at check in (Silvia). Although there was a slight error in the booking, she managed to sort it out in a professional manner

Plussat: Breakfast is good, rooms are good size and modern. Staff is very friendly and helpful.

Plussat: Kaikki tuntui erinomaisen hyvältä! Kodikas , erittäin siisti ja ripaus luksusta joka nurkassa :)

Miinukset: Uima-allasalue olisi voinut olla auki pidempään

Plussat: The hotel had an amazing view over Lugano city and lake. The room was clean and the staff was friendly. For the breakfast you could find everything you need to start your day.

Plussat: Big and clean room.great balcony and spacious dinning place.

Miinukset: The villa is on top of the hill so if you are not fit ,then walking up could be challenging.

Miinukset: Balcony was not neatly painted and looked dirty!

Plussat: The hotel staff were very friendly and helpful. The room was clean and comfortable. We also enjoyed the spa facilities greatly as well as the large breakfast spread. The restaurant in-house is also highly rated and served a really good degustation menu. The location was also great, being in a quiet neighbourhood within walking distance to the train station and city centre. We would definitely like to stay here again if we return to Lugano!

Miinukset: Since the room we stayed in was equipped with a kettle, perhaps they could include a few bags of tea or sachets of coffee.

Plussat: Then front desk staff not very welcoming. Even though the room was equipped with coffee maker, but there was no coffee in the room.

Plussat: It was my first time in Lugano and I didn’t regret booking this place. It’s very close to the train station so if you are traveling by train this is a great choice! I was greeted warmly and the staff was very helpful and informative. The room was not spacious but very comfortable. I would definitely stay here again!

Plussat: Lovely family hotel, great location, I will definitely come back

Plussat: Hotelli ja huone erityisen siisti , mutta vaatimaton. Aamiainen huoliteltu, mutta niukka italialainen.

Miinukset: Jos pidempään, niin alakerrasta ei maisemia.

Plussat: Siisti pieni persoonallinen hotelli lähellä rautatieasemaa, aamiaishuone oli kaunis. Hyvät sängyt ja erityisen ihanat peitot. Huone oli pelkistetysti kalustettu, mutta kaikki tarpeellinen oli.

Miinukset: Erillinen huonekohtainen ilmastointilaite piti yöllä liian kovaa melua, jotta sitä olisi voinut pitää koko yön päällä, kun yöpymisemme sattui kovin helteiseen aikaan.

Plussat: Ester and Hermina made breakfast a great start of the day! Daniel Hahne, the Proprietor, made everything work right. From restaurant to tour recommendations were excellent. He became a trusted friend during the stay. A great location.

Miinukset: The ONLY drawback was the lack of an elevator. This made it a challenge for an older couple with heavy bags. Daniel makes every effort to assign rooms according to the challenge.

Plussat: The lady at the reception was extremely kind and helpful and told me a lot of places around town to visit. Located in a really good neighborhood and was really quiet

Miinukset: Pillow could have been better

Plussat: Design, location and cleanliness.

Miinukset: ...

Plussat: This is a brilliant spot for a visitor, be it work or tourist. It is literally 5 minute walk from the train station and the same distance back to the funicular that’s in another 2 minutes places you smack in the Centre of Lugano. The transport coupon handed out by the hotel means that you can get around, including funicular for free.

Miinukset: There was a humidity smell emanating from the bathroom. Closing the door fixed it. But was very strong in the bathroom.

Plussat: Great location (very close to the train station). Great value for the money. Very nice property and room. Very friendly staff.

Plussat: Pros: the manager was very friendly and helpful when we arrived and gave us helpful information to get around the city and sites to see. The breakfast was good, your standard euro fare of croissants and coffee, meat and cheese, (but hardly any options if you're dairy free, or vegetarian like myself). Very close to the train station and good location on top of the hill of the city so if you are traveling, especially with luggage it is easy to get around.

Miinukset: Cons: Our room was #3 on the ground floor and the bathroom was tiny. It's all one unit, the shower, toilet, and sink so it feels like your in submarine bathroom with hardly any space to get ready in. There is also a 1-2 inch gap from the bottom of the bathroom door to the floor so you can see someones feet if they are sitting on the toilet. Not a lot of privacy. In that room, you can also hear whenever someone flushes the toilet on the floors above you, which ended up being all night long. The walls were very thin and could hear the conversation of the couple in the room next to us. Perhaps other rooms in this hotel are much nicer and worth the money to stay, but i would not recommend any of the ground floor units.