Lugano hotellit lähellä Palazzo Civico

Miinukset: Constant green light of the switch on buttons (of the bed lamps) - very annoying during the night!

Plussat: Excellent staff that welcomed us to the beautiful Hotel Dante Lugano. Great location surrounded by shops and restaurants. Would definitely stay there again.

Plussat: Herkullinen aamiainen kuohuviineineen

Plussat: Friendly staff, confortable room and great breakfast. Great for dogs too. They get special treatment. Great location in town.

Miinukset: None

Plussat: In the hearth of Lugano Excellent facilities Staff

Miinukset: Nothing

Plussat: Extremely friendly staff..!!

Miinukset: A bit dated for a 4 star property. Looking forward to their renovation in early 2020..

Plussat: Location was very good , decoration

Miinukset: The reception employee called ( christina yildiz ) was poorly treated and unprofessional ! She was trying to take the money unjustly way , you have to ask before pay anything !

Plussat: Great location, extremely helpful and friendly staff, generous room size.

Miinukset: Breakfast:(

Plussat: Beautiful decor, friendly staff, excellent location

Plussat: Location and staff made this a great stay even though it was short

Plussat: Everything! The buffet breakfast was scrumptuous, the location is excellent

Miinukset: Nothing

Plussat: They are very generous, the service was excellent , I like everything in the hoetl. I recommend it .

Miinukset: nothing I like everything .

Plussat: The location was excellent, service was very good and the breakfast buffet was terrific.

Miinukset: Price was expensive, but all of Switzerland is expensive.

Plussat: Breakfast was fabulous! Aamiainen oli luxusluokkaa! Yleiset tilat mukavat ja viihtyisät. Sijainti "funicolaren" ratakiskon vieressä, helppo siirtyä rautatieasemalle.

Miinukset: Room was quite expensive but so small, bed was hard as a stone, room was Hot despite of coolingsystem, style was oldfashion and need despirate "sparkling"! In front desk staff should be more smiling and friendly. Huone oli aivan liian kallis laatuunsa nähden! Huoneessa kuuma ilmastoinnista huolimatta, suihkussa vesi seisoi nilkkoja myöden, sänky kova kuin kivi. Huone oli pieni. Ei vastaa 4 tähden hotellihuonetta. Huone vanhanaikainen, kaipaa uudistusta.

Plussat: Erinomainen palvelu, siisti, varustetaso oli hyvä. Hinta-laatu-suhde kohdallaan.

Plussat: Iliked every thing the location is perfect right in the middle of everything ,the breakfast buffet is out of this world plus they have another small buffet in the lobby 24 hours a day where you can enjoy a cup off coffee, tea , have cup of cake our a danish crossint at any time

Miinukset: every thing is perfect

Plussat: The friendly staff and excellent overall quality.

Miinukset: No!, but..., If I was the hotel manager, I would place a small Swiss chocolate treat on bed pillow each day for each client.

Plussat: Real chocolate milk at the breakfast buffet

Plussat: Good matress. Excellent breakfast. Friendly staff. Close to station.

Plussat: Very helpful service. Parking servce good. Very central location.

Plussat: room is good , wiew is good breakfast is good but they ask Money for chesse and egg

Miinukset: old house and the garden

Plussat: I always come back to Villa Costagnola even though I've been to other 5-star hotels in Lugano. Must visit the hotel during the summer time....Special water-front deck just for the guests. No need to look for other hotels.

Miinukset: Pizza, Pizza, Pizza.....could you offer Pizza at the hotel? At least, room service menu!!!!

Plussat: Great lounge on the ground floor. Perfect breakfasts. Exceptional service.

Plussat: Location was amazing , staff very helpful and they went the extra mile to make our stay pleasurable , and restaurants mainly arte were great .

Plussat: The size of the room, the helpful friendly stuff, the warm lobby and the rooms were connected plus the quick check in

Miinukset: The breakfast was not very good, the pets were allowed which is annoying:(

Plussat: Room was spacious and comfortable. General appearance was lovely. Staff was extremely polite and helpful.

Miinukset: Very light colored carpet - showed dirt

Plussat: Beautiful hotel with goo views of Lake Lugano.

Miinukset: he room was a little small for the money.

Plussat: It was probably the best managed hotel I have stayed in. Clean ,beautifully maintained with courteous staff.

Miinukset: No

Plussat: Staff very kind and helpful. Well located in the park and not to fare from the towncenter.

Plussat: great hotel

Plussat: The spacious and well equiped room The personalized wellcome card and snacks that were snicked into the room during our absence. The room was tidied up whenever we left it.

Miinukset: Breakfast (quality) was not up to the standards of a 5 star hotel Staff seamed reserved and inattentive, perhaps because we did not speak itallian. The toilett was broken, dripping/trickling water produced a constant annoying noise.

Plussat: The view, interior design, and the restaurant.

Miinukset: I arrived at 3 pm and had to wait until 5 pm to get into my room, which I did not complain, but then the following day, I wanted to take a boat trip, and asked to extend my check out time for 30 minutes at 12:30. Then the reception replied that there is someone checking-in at 13:00, and therefore asked me to check-out before I leave for the boat at 8:30. The schedule for the boat is not my fault and where I had to wait until 5pm, I found this very unfair.

Plussat: Really nice, clean hotel with perfect views over the lake and Lugano. Comfortable size pool for hot days and very helpful staff. Rooms and facilities were comfortable size, someone could call them a little dated, but we see it as classic

Miinukset: If you arriving without a car, it’s a steep walk to the hotel from closest bus station and taxi is pricey to get to city center

Plussat: The room was spacious, clean and with a wonderful view!

Plussat: The location is the perfect. The view is very relaxing!

Plussat: Villa sijaitsi vuoren päällä josta koko Luganon kaupunki avautui eteemme. Näkymä oli todella hieno etenkin kun tuli ilta. Palvelu pelasi tässä luxsus luokan villassa todella hyvin ja henkilökunta oli todella auttavaista. Hieno uima-allas alue. Kuljetus alas kaupunkiin oli hyvä ja kuului palveluun. Villassa myös yöpyneet filmitähdet mm. De Niro ja Redford.

Miinukset: Ravintola oli hieno mutta hintataso oli kallis verrattuna mitä söimme. Näkymät kyllä korvasi ravintolasta sen mitä jouduimme maksamaan.

Plussat: Very helpful and friendly staff

Plussat: Ideally located in the mountains near the centre of Lugano! Super friendly and servicing staff

Plussat: Affordable luxury is a strange term, a contradiction, it seems. Yet it fits this hotel perfectly. There is nothing left wo wish for here, and the price is (comparatively) very affordable. In short, we had a great time!

Miinukset: Nothing (except the not so central location, maybe).

Plussat: all the rest

Miinukset: In the excellent restaurant the servants had a big discussion in front of the clients

Plussat: The hotel is lovely. Our room was extremely comfortable with an extroiderary view. The restaurant is special. The concierge made our stay even more special. Her recommendations and arrangements made were perfect.

Miinukset: The hotel is a ride to town and every ride just to get to town is 20-25 dollars each way. I wished the hotel shuttle ran more often. Some days we spent $100.00 just on taxis.

Plussat: Meals served for dinners at the restaurant were really superb by all means.

Miinukset: Advanced charging of the room bill immediately upon our arrival although my credit cards were available to the hotel staff since I'd made the booking via website and this was our second stay at the hotel. That gesture of mistrust made us feel we were not welcome to the hotel.

Plussat: Beautiful establishment, beautiful view, very helpful and polite staff.

Miinukset: The kitchen closes too early, there is neither restaurant open nor room service after 11pm, so if you come back from a concert or other event after 10:30 there is no way to eat enything, even if you beg the staff for a plate of cheese or a simple snack, there is nothing available. For a hotel of such high category (and price) it is absolutely unacceptable.

Plussat: The nice garden, it was very quiet in the night. I don't know more because we stay only for 1 night

Plussat: Staff service level, location

Miinukset: Some noise from ongoing construction work; rooms were cold despite central heating

Plussat: Overall the Hotel is a wonderful and very nice relaxing place. The garden, pools and space makes it an ideal destinatiuon for the weekend. Restaurant and cafe - good combination value for money. Gorgeous views arond the site. Close to Mendrisio shopping - 15 min by car.

Miinukset: Rooms in Residence may need some renovation, or cosmetics at least.

Plussat: All. Especially was pleased kunya.

Plussat: all of these

Miinukset: nothing

Plussat: The location of the hotel is great and it is clean. The hotel room was pretty standard but the staff were extremely disorganized.

Miinukset: The problems started pretty quickly. We arrived about 15 minutes before the official check-in time and were told the room wasn’t ready. That was fine. We went out, walked around, and came back about an hour later. They then gave us a key. We went to the room and it contained someone else’s luggage. We went back to the desk to inform them that they had given us a key to an occupied room. They then told us our actual room wasn’t ready and it would be another 15 minutes. We then left again and gave them 30 minutes before going back. They then handed us a key to our actual room. The stay overnight in the room was okay, but we were never able to feel safe since we had been granted access to someone else’s room. Furthermore, when we went to breakfast in the morning, there were several open tables but a staff member insisted that we sit at a particular table between the entrance and the buffet. We did not want to sit in such a high traffic area. We told him so but he insisted that we absolutely had to sit there. There were other empty tables available and the tables were all socially distanced. We asked why we couldn’t not sit in the highest traffic area and we weren’t given a reason other than that we HAD to sit at that table. We asked him why (in Italian) and were given no reason other than that was what he wanted. We then headed towards an empty table at which point he started screaming ‘NO!’ at us. It’s possible he thought we were heading towards a table that was reserved, but there were three other empty tables that were not reserved that we were heading for. Either way, yelling at people is inappropriate. This waiter apparently didn’t like the look of us since he then gladly seated other people at tables without any issues and sometimes carried their food for them from the (self-service) buffet while we waited and waited for coffee since the coffee was not self-service. Honestly, the hotel is clean but the service was a shambles.

Plussat: I loved the charming ambience, vintage interiors and beautiful view from my hotel window.

Miinukset: There could be a bottle of complimentary mineral water in a room or in the lounge area.

Plussat: Excellent location on the lake and begining of shopping street with parking in the hotel. Right next to panoramic stairs and anschient chirch. We adored sleeping comfort! Woke up rested like never!

Plussat: Palvelu ystävällistä , hyvä aamiainen erinomaista kahvia. P-paikka hotellin yhteydessä, kätevä. Sijainti loistava. huoneemme oli takapihalle päin, siisti.

Plussat: Breakfast was excellent. Location has expected, second visit.

Miinukset: Weather, one day was bad!!

Plussat: Beautiful location. The pool was lovely in a wonderful garden and view of the lake and mountains with plenty of sun. Central and close to shops, restaurants, and the train station, everything is in walking distance.

Plussat: location was central to shopping area and next to the lake, hotel was clean, staff were friendly

Miinukset: rooms were dark and small, breakfast was poor selection, no wireless in rooms

Plussat: WiFi in the Lobby did not work

Plussat: Excellent Location, very nice antique Building, very well maintained, very charming/interesting history, sentimental!! Very well thought out!

Plussat: It is located right in the pedestrian shopping area which is very convenient.

Miinukset: since it is in a pedestrian zone, it is loud during the night. That isnt so great...

Plussat: The gorgeous view from our room 220, the garden in the back.The 100 year anniversary expo was fun. Breakfast is good.

Miinukset: The construction on the other side of the church, hopefully it will end soon.

Plussat: Loistava sijainti. Vaikka vanha, niin siisti.

Miinukset: Aamupala voisi olla monipuolisempi; vihannekset ja marjat puuttuivat.

Plussat: Convenience for parking, shops and lake front.

Miinukset: Lack of mini bar. No lift from garage, Television not in working order and in spite of being told that it had been repaired, it remained unusable.

Plussat: Holiday

Miinukset: There was a renovation of af building going on, just next to the Hotel and our balcony.

Plussat: fantastica staff, good location, marvellous include breakfast

Plussat: Good staff

Miinukset: Not air conditioned

Plussat: Convient location, friendly staff

Plussat: Breakfast is good, rooms are good size and modern. Staff is very friendly and helpful.

Miinukset: no privacy in toilette because of transparent wall

Plussat: Kaikki tuntui erinomaisen hyvältä! Kodikas , erittäin siisti ja ripaus luksusta joka nurkassa :)

Miinukset: Uima-allasalue olisi voinut olla auki pidempään

Plussat: Nice staff. Secure anti covid measures. Good location

Plussat: It’s walking distance from central Lugano

Miinukset: Nothing that I didn’t like

Plussat: Huoneestani oli todella kaunis näkymä Lugano järvelle ja vuorille, jos minulla olisi ollut vain aikaa. Olisin ihaillut huoneestani avautuvaa maisemaa vain. Huoneeni sijainti oli täydellinen. Siisti huone ja täydellinen. Ihana ja palvelualtis henkilökunta. Hotelli näkyy rautatieasemalle ja helppo tunnistaa mäeltä. Aamiainen viereissä hotellissa, hotellilla informotiin hyvin ja neuvottiin missä viereinen hotelli on. Tähän hotelliin tulisin toistenkin samoin Luganoon jos sattuisi reissuni varrelle.

Miinukset: Pihalla oli paljon huonosti valaistuja portaita, oli vai lähinnä tunnelmavaloja. Hotelille polun löytäminen rautatieasemalta? Aamiainen oli toisessa hotelissa, jossa oli huono opasteet vai saksaa siis Hotel Continentalissa. Continentaliin asiointi ei miellyttävää.

Plussat: -very lovely and hospitable staff (!!) -beautiful palm garden and pool -easily accessible -fair breakfast option resumee: Ill be back! :)

Miinukset: Nothing to mention.

Plussat: i stayed in a dorm room, great value for money!i was not only able to check-in earlier but also use the pool before check-in and after check-out. very friendly and helpful staff. the room and bathroom were clean, the beds very comfortable and they provided lockers for your valuables. it’s also possible to leave your luggage in the lockers after you check-out. perfect stay, i will definitely come back!

Plussat: The main building and the palm park are exceptional, the bar and restaurant terrace within the palmpark was really great. The pool was very relaxing, at least in the morning when it wasn't crowded. Very helpful staff.

Miinukset: The room didn't look like the photos on the site, which was dissappointing. It shows an antique room, that must be booked. Our room was in a building next door, very standard - not bad - and without night curtains so it was super bright at 6 am.

Plussat: Pool, reception staff, goldfish pond

Miinukset: The WiFi did not work from the room

Plussat: Helppo sijainti tulla junalla tai autolla. Hyvä parkkipaikka. Kaunis rakennus ja piha. Helppo käydä keskustassa jalan tai funigulaarilla. Kauniit näkymät vuorelle. Kävimme patikoimassa, vaellus oppaat saimme respasta. Suosittelen ehdottomasti vaeltelua vuorille, siellä on parhaat maisemat. Lähikylissä on idyllinen kodikas tunnelma.

Plussat: It was beautiful, clean, and the staff was super helpful.

Miinukset: The room was cold at night. Perhaps a heating system needs to be in place?

Plussat: It was very, very close to the train station. It was decently priced. Our room had a sink. The temperature of the room was comfortable.

Miinukset: It was noisy due to its proximity to the train station and the other guests were raucously noisy until at least midnight. (We're talking screaming, running, and generally loud conversations.) We had a crying baby next door and we were above the dinning room. The train noise started at 5am. The showers closed at either 10pm or 11pm. The beds were two twins pushed together.

Plussat: very close to train station, even it is uphill but not that bad.

Miinukset: The wall is too thin. You can hear everything when people come in and all the talking, hard to get good sleep. The floor made of granite, made it too cold.

Plussat: The location is ideal just a couple of minutes away from the train station and funicular to the city centre. The rooms are nice and everything is clean. Great stay!

Plussat: The staff were friendly and there was always someone to ask if you needed information. It's very handy for the station and in nice surroundings.

Miinukset: Although the buildings are charming to look at, the walls between the rooms are paper-thin and noise from other guests in their rooms, on the stairs, and shutting doors cannot be prevented. A box of ear-plugs at reception would be a good idea.

Plussat: Helpful staff, central location

Miinukset: Needs a modernisation. Room was OK. Facilities basic.

Plussat: It was all really good. All my expectations were fulfilled.

Miinukset: Was everything ok.

Plussat: great location, very nice staff

Plussat: Our room was very clean and tidy, bathroom was clean and newly refurbished. Breakfast was good with a large selection of foods on the buffet. Location was great, just a short walk to the centre of Lugano and only a few metres from the lake.

Miinukset: The road outside was noisy in the evening and night, with traffic and people.

Plussat: Breakfast was great and the staff wall always very helpful and super friendly.

Miinukset: The room was kind of noisy at night because of the noise within the hotel (knocking at walls during the night). Windows worked well against the noise outdoor but it was a bit too noisy inside :/ Especially regarding the price of more than CHF110 per night. I expected a quieter place for that amount.