Lviv hotellit lähellä Sapieha Palace

Plussat: Fresh and good hotel with excellent location

Miinukset: The staff should be able to speak better english.

Plussat: Clean , nice staff, and location!!!!

Miinukset: Location is great. But surrounded by a few bars that play loud music!!!!!

Plussat: Convenient location. Very nice room. The mattress could have been thicker.The bed rail was uncomfortable when sitting on the side of the bed. The decor was great. Loved the overall design.

Miinukset: Air conditioning needed and refrigerator in Rome.

Plussat: Location

Plussat: Location of the property was brilliant, in the very city centre

Plussat: Room was clean and comfy. Location is perfect.

Plussat: Best location, clean room, helpful staff.

Miinukset: -

Plussat: Staff & location & services in general

Miinukset: A bit noisy, possibility to order breakfast from booking would be a great complement to existing services.

Plussat: Everything is fine

Miinukset: Noise from street

Plussat: Excellent service and room

Miinukset: No mini bar, but that's ok

Plussat: Large clean rooms

Miinukset: The breakfast was extra and limited

Plussat: Very good location, no needs to use taxi. Some rooms with big tarrase. Very polite and helpful staff. Rooms clean. Breakfast served in external restaurant connected to hotel (necessary to wait a bit too long).

Plussat: Very clean and quite

Plussat: Just excellent on every frontier

Plussat: Location

Miinukset: Personnel and poor sound insulation between rooms

Miinukset: Money was stolen from my room when I was next door. On June 29, with my wife and four friends, I stayed at the Rius hotel in Lviv. We were supposed to spend 2 nights at the hotel. Our 3 rooms were next to each other, on the 7th floor of the hotel. On June 30 in the evening, after the dinner, we returned to the hotel. Together with my wife, we left documents, credit cards and cash in our room. It was a total of 2000 euros in cash. We met friends in their room (located in the middle) for a drink. When we returned to our room after 10 pm, it turned out that the money was stolen. Reporting this unpleasant issue at the reception of the hotel did not meet with understanding of the hotel staff. They refused to call the police, they tried to force us not to discuss things until the morning. When we discussed the situation at the reception, it turned out that the British man who occupied the room opposite us also had a large amount of cash stolen. Despite the lack of willingness to cooperate of the hotel staff, police officers appeared in the hotel that night and the next day. As a result of the investigation, they determined that an unknown man had received a universal card for all rooms from one of the hotel employees and, staying in touch with that employee, he entered next rooms on the 7th floor and stole cash. This was confirmed by video recordings from hotel cameras and in the system of electronic cards/keys. The police also have witness testimonies, from the guests whose rooms were also to be robbed but they were fortunately inside (they were sleeping). As for now, the hotel refuses to take responsibility for this situation. So far, the refused to pay compensation to robbed guests. We hope that the attitude of the hotel owners will change.

Plussat: The rooms were great - we had two rooms as family room (inner doors from one to another). We were on 6th floor, so we had a very big terrace - that was awesome! Hotel is located in the city center which is really important if you want to explore the city and not in traffic.

Miinukset: Breakfast in Vapiano (if you have breakfast included, than you need to go downstairs to the restaurant - it is in the same building as hotel) - I am not a fan of that restaurant. Bathroom needs some small renovations.

Miinukset: Some minor things are not well maintained and can use some extra attention like the bathroom faucet being partially clogged and shower door. Also rooms do not have blackout curtains.

Plussat: Location, Room standard and style, very comfortable bed, towels with hotel logo ;-)

Miinukset: rather small window and therefore not much daylight.

Plussat: The hotel was pretty clean. 24 hour bar on 2nd floor and balcony for both bars.

Miinukset: Smelly lobby Men's room. Breakfast is low quality, not great

Plussat: Good location. Really close to the center of city

Miinukset: There’s no toothbrush and toothpaste in the room. It’s basic for hotels

Miinukset: The breakfast was terrible considering that everything else is fantastic.

Plussat: Staff, breakfast, location.

Miinukset: Aged hotel facilities. The hotel should be completely renovated.

Plussat: Very clean; comfortable room; good location. Breakfast is very good

Miinukset: Bell captain was a bit condescending while explaining how to insert the cardkey into a poorly marked slot close to the elevator control panel; front desk personnel did not have a bandaid to cover a scrape I got while walking down the stairs

Plussat: Comfortable room, nice bed, attentive housekeeping

Miinukset: HOTEL STAFF!!!! NEEDS A TRAINING ON CUSTOMER SERVICE URGENTLY!! I got a tiny smile on check in and a tiny smile on check out that’s all. the rest of the staff from the security to the waitresses to the bar tender they all look like they are about to punch someone, upset faces ,or no expressions at all, definitely not a good feeling when you are staying in a hotel. On my second day I went to eat at the restaurant for dinner, at least I tried, I made my way into the restaurant I passed in front of the bar, I smiled at the barman and he looked at me soo serious that I even got scared, I asked if I can have a table for one and he answered me like I was a dog “yes seat”. I went to seat outside on the veranda, one waitress came to me after 2 minutes and gave me the menu, i smiled at her and then I waited for 45 minutes like an idiot, no one came back to me to take me the order, so I got up and I left the restaurant. I went to eat near by in a lovely traditional restaurant called 7 pigs. I thought the Hotel restaurant was busy that’s why was taking soo long for someone to come back to me to take me the order, but I realised that was only 2 tables in the restaurant and the waitress was just taking care of those tables and for some reason ignoring me. When I left the restaurant I saw the barman joking and laughing with the waitress, I said bye on my way out and he became serious again looking at me with no answer! I’ve been working in the hotel business for almost 20 years now and I’ve never seen such a situation in a 4 star hotel. If I will ever come back to Lviv definitely I won’t be staying here.

Plussat: Very friendly and helpful staff.Location is good and rich excellent breakfast.

Miinukset: The guards are too head closed

Plussat: Very nice rooms, beautiful views, lots of space.

Miinukset: Everything was OK.

Plussat: Very good hotels for business trip . Area places good.

Plussat: Tired but clean facility. Excellent staff, breakfast, location, WiFi, price.

Miinukset: Hopefully will continue to rehab building to former glory.

Plussat: Breakfast great better than expected. Loved having the pianist playing.

Miinukset: Given the wrong directions to the tram we needed to take.

Plussat: Staff is only credit for this hotel, they did their best to help us and sort all out.

Miinukset: This hotel shouldnt be trading before major refurbishment. They only gain from former glory of this place and sentiment of people whose families used to live in Lwow.

Plussat: Great location, awesome charm, yummy breakfast, and friendly staff. Will return!

Miinukset: Exterior rooms were little noisy due to the street

Plussat: Excellent location and uttermost cleanliness.

Plussat: Interesting to stay in a character building where you can get a bit of a feel for the history. Lots of tripping hazards in the form of 3 inch lips at the front entrance and throughout the building. The carpets needed replacing badly. You could see and feel the rough, broken tiles that the carpeting was sloppily placed over. The front staff were knowledgeable, friendly and helpful.

Plussat: The hotel is located in the city center, half a minute and you are at the Market Square :) The breakfast was fantastic, very attentive stuff and everything was tasty! This historical building was built to be the hotel, amazing interior! The stuff is so helpful and always smiling! Great job, we will definitely stay with you during our next trip!

Plussat: The location was the only saving grace

Miinukset: Breakfast selection was poor and we believe one of our party got food poisoning from eating cold rice. The hotel is impressive from the outside but internally it is rather shabby. In our room, the wash hand basin had a crack across it. The towels were grey and rough. There was no safe. The drinks facility in the room was adequate but milk was not supplied. There is no air conditioning with the temperatures outside nearing 80F. When I opened the window the wooden frame felt that it would fall apart. The glass in those windows are so thin that they cannot be of a safe standard. I paid £517.00 for 3 nights (£172.00 per night). For the Ukraine that is extortionate.

Plussat: The hotel maintains its old architecture which is very charming

Miinukset: The floors were creepy but it’s adds up to the times it was built.

Plussat: Great location, beautiful old charm of the building, big staircase, decor. Friendly staff. Good breakfast.

Miinukset: The hotel is an old building, so there are some maintenance issues. Like our front door lock didn't work. We had to move to different room.

Plussat: Grand hotel style close to Lviv's historic centre - backed up by friendly staff and hospitable attitude. Very good breakfast.

Miinukset: Some might find the facilities a little old-fashioned.

Plussat: Location, spirit

Miinukset: Noise from the street, bathroom

Plussat: Great value for money.

Plussat: Excellent hotel, well worth the money, polite pretty staff, had a 3 course meal at the restaurant and it was excellent, I had to leave at 4am to catch a train and when I went to leave they had made me a breakfast to take away. Top Tip:, if arriving by train, walk along to the end of platform 1 over a footbridge up the hill first left and hotel is there, saves at least 20 mins walking

Miinukset: nothing

Plussat: Very good restaurant

Miinukset: No English-speaking channels on the TV. The pool was cold

Plussat: Restaurant is very good

Miinukset: Cleanliness could be better

Plussat: Not much

Miinukset: Staff seamed lost. Especially in the restaurant, once they brought incorrect dish and wanted to persuade us that that was what we ordered.. during breakfast no one would come up even if you were staring into the waiters eyes - he just hid behind a flower pot.. this place is really not worth this money. Either take something more expensive and have a decent hotel, or take something less expensive and go for breakfast into the town.

Plussat: Good location. Place was clean, comfy, and well decorated.

Plussat: Food is good.

Miinukset: Plumbing can be better for that price. Hide remote control for conditioning is a shame. And the last night was horrible because of noisy poland tourists.

Plussat: Tasty breakfast, clean room, nice staff, hairdryer in the room, air conditioning.

Miinukset: Location - a little bit far away from the city center, the district is poor and devastated, but overall, it was easy to get there with taxi.

Plussat: the dinner was excellent with true Ukrainian dishes. The suites were huge but outdated. Very close to the train station.

Miinukset: An elevator would have been nice. The furnishing and drapes etc. were from a bygone era. I'm sure they would appeal to some but we prefer the more modern styles.

Miinukset: Could not close the doors from inside.