Lviv hotellia

Plussat: The room was great as were the hotel grounds and pool.

Miinukset: The food and bar service was very slow and disorganised. e.g. food was cold when delivered and some of us finished our main course before everyone's had arrived. You had to get a taxi to get into town. This was expensive and often involved a long wait if you didn't pre-book.

Plussat: All good

Miinukset: Better weather :) and swimming pool inside ;)

Plussat: Excellent location, great services, delicious food...

Miinukset: Nothing

Plussat: Power in details. Excellent place, I rate it 11 out of 10 easily ;) - Great stuff in the hotel and the restaurant. - perfectly clean rooms. - great price for the value. - great design and decor. Will definitely stay here again.

Miinukset: None!

Plussat: The pool was nice and the room was clean and good clean territory

Miinukset: Little boring in the evening , breakfast was little variety’s could be better , expensive more than the value of the hotel

Plussat: Amazing location. Beautiful decoration. Loved the pool and the atmosphere all around the hotel. The food is delicious in their restaurant.

Miinukset: Breakfast could improve. They could add more pastry and different kind of eggs for example. Some employees are nice. Other are extremely rude. For example when we arrived everybody was amazing from reception to the restaurant staff. On the check out day the girl in the reception just didn’t want to help us with as simple thing as printing our tickets. We insisted maybe for 15 minutes and after a lot of eye scroll she printed it. Maybe you should hire people who are graduated or at least genuinely kind. We work in hospitality business and we work hard to make all the guest happy and we didn’t felt like half of a staff here cared about guests. On the last day we went to the restaurant and asked to add bacon to the pizza (the same thing as we did the day before) and the guy said that it’s not possible that they don’t work that way and that we could not add nothing. After I said that yesterday we added it he said that he is going to check what he can do. This hotel has a huge potential but we felt a leek of guideness. A leek of a líder....

Plussat: Location, staff and price

Miinukset: Smoking and some rooms loud.

Plussat: Most of the hotels in Lviv are way over-priced because the city is a pretty, and sadly there in lies the problem. It has become overrun with tourists and soon even the locals will be out-priced of their own city. The hotel in in the centre. It is a converted apartment so the room are off a corridor. I think there are more rooms upstairs but I'm not sure how they are. But there is the problem, the noise from the corridor is too much, let alone chatting in reception. I could even hear the receptionist sneeze. So if I can hear them ....... They give you free earplugs ! The room was clean, nice , warm and was nicely decorated. It had thick curtains so it was possible to get a good night's sleep. The shower was good enough for a good shower. The bed was hard, big and comfortable just the right amount of hardness + good pillows The staff spoke good English and were helpful. I didn't have breakfast so I'm not sure about quality.

Miinukset: Noise from the corridor. They require a pre-payment which shouldn't be necessary on booking.com + there's was some confusion about how much I actually needed to pay. Not sure it was right.

Plussat: I love everything about this place - interior, furniture, cleanness, staff, location, view. There are no breakfasts however. But anyway this is perfect place to stay!

Miinukset: The only thing I didn't like was the drinking water from cooler - the taste of it.

Plussat: Nothing at all. The crappiest hotel,rudest staff, and the worst food and service. I loved Ukraine,the culture, the architecture,everything but this hotel ruined everything for me. The worst hotel I've ever lived in.

Miinukset: Everything. The staff was very very very very RUDE. I arrived and asked how to get in,confused the heck out of me,didn't even send for someone to guide the way. The corridors are scary,with very very poor quality walls, you can hear all the noise, everything is very old, the bathtub,chairs and stains on them yuck!the second night I was staying, the towels we're blood stained. As for breakfast, normally when the time is up,the staff inform you that there won't be any food but you can finish slowly, but this god forsaken hotel kicked me out of the breakfast area, downright turned the lights off!how very rude!the food was already very mediocre. The hotel restaurant claims they take orders until 2am,I called and called at 1130pm and no answer! This hotel is a lie, pls be aware, it's nothing like the pictures,it's dirty,it's definitely a 2-3 star at best. This hotel is by far the crappiest hotel I've ever stayed in my entire life. The neighborhood is messed up too. They lie about the spa prices too! I completely advise against anyone to live here,not worth the money! Instead pay a little bit more and stay in grand hotel lviv or Astoria hotel. At least they won't lie to you! Some might argue why didn't I say all this while I was in Ukraine but alas!I had payed the money and I didn't want them to do give me any trouble,I was afraid of repercussions.

Miinukset: Not good location too much far from the old town we need to take uber all time SPA to be paying separately

Plussat: From the comfort of the hotel, the cleaning and simpathia of the staff ⭐

Miinukset: The Spa pool with cold water

Plussat: Siisti hieno hotelli . Palvelu , aamupala erinomainen !

Plussat: Hotel is located a walking distance from major tourist attractions and sights in a quiet neighborhood. Staff is professional and friendly. You will not experience any language barriers as long as you communicate in English.

Miinukset: N/A

Plussat: Very large rooms

Plussat: Hotel is very great. Nice room, everything is clean. The breakfast is also great and delicious. The location is near city centre (20 minutes of slow walking) so is very easy to be reached. And because hotel is not directly in centre is very quiet and peaceful. Also great secured parking is provided. The spa is small, but big enough to relax after whole day in city. And is super they have limit of persons that can enter, so there is never crowd inside. The restaurant provides great delicious food and prices are ok.

Miinukset: It was my first visit to Ukraine and i must say personal is a disaster. Personal has a very big leak of good manners. They do not say hello when you are returning back to hotel (they just look at you and look back down), no smile, nothing. Also when you go to breakfast, they just say: "Your room number", without please, good morning or a smile. You really get a feeling they do not care if you are there or not. Also by arriving they just give you basic information and that is. You get a feeling (please just go to your room and leave us alone). Also one time when we were in restaurant, they confuse our order + they wanted to charge us something we did not order (i understand it can happened to anyone, maybe bad day, bad felling), but that you can not apologize, this is something i can not understand or accept. As this is 4 stars hotel such attitude is totally unacceptable. I travel a lot (specially in EU) and such attitude i did not experience nowhere. I would give evaluation 10 point, but because of the personal i unfortunately have to give 8.