Lviv hotellia

Miinukset: Breakfast was not enough compared to quality of the hotel. Must have more options at least according to European breakfast.

Plussat: Everything is outstanding Food in restaurant is fabulous Staff is professional and polite

Miinukset: Blanket is too warm

Plussat: Attractive, comfortable hotel. Very conveniently located: a short and pleasant walk to the city centre. Good restaurant and bar and excellent breakfast.

Plussat: Good size rooms, very clean, very comfortable. Staff was friendly and helpful. Breakfasts were outstanding and dinner was wonderful. Can’t say enough goods things about this property. Stay here if you are in Lviv.

Plussat: Alright, I am a critical guest who is hardly ever completely satisfied, but Astoria Lviv really fulfilled everything I hoped for. Great window view, problably the richest and best breakfast I had in years, room packed with various goodies and perks, and very helpful, smiling staff that really went the extra mile to answer every question even after we checked out. You really dont feel like somebody is trying to make money off you here. The location is just a minute or two from the historical centre, also on the (only) direct tram line from the railway station. The breakfast was simply supreme, with great quality, overall food selection and nice view. I will not look further if I am in town again.

Miinukset: Probably the first time ever I have nothing to say here. Perhaps if you look for a huge and very spacious room, look elsewhere.

Plussat: - comfortable beds - design - bathroom and bathrobes - staircase

Miinukset: - WiFi slow at times - the classic room is really tiny, good for a short stay - small choice for breakfast

Plussat: In city center

Miinukset: Breakfast was ok. Expensive considering service and breakfast.

Plussat: Great location near the opera house. Nice design. Nice bedroom comfortable bed and Japanese toilets!

Miinukset: Breakfast a little disappointing based on the reviews. Food was not replenished regularly and hot food allowed to go cold and cheese left uncooled. We Gad to get laundry done and it was very expensive

Plussat: Very comfortable room per this price. Nice big comfortable bed. There is everything needed. Tasty breakfast with variety of products. Enough space to stay in a business trip. May be for a leisure trip it is better to get another, a bit bigger room if it is planned to spend in the room more then simple overnight sleep. The hotel is located in the center of Lviv so just 2-5 minutes walk and there is beautiful Lviv life around. Especially if it is in very late evening or night. There is no special hotel parking zone there, because of the hotel location, so left a car there could be sometimes problematic, but often the hotel staff is able to reserve a place near the hotel. At least I was lucky, thank you to the hotel staff. In any case, they have some recommendations where to look for a parking place.

Miinukset: The biggest problem was with an air-conditioner. Working at the maximum cooling level whole night the conditioner did not decrease room temperature enough. It was quite hot in the room for sleep. I was not able to set cool enough level for water in shower - probably semi-automatic shower regulator/distributor needs some tuning or cool water in the system was not cool enough.

Miinukset: The coffe was cold and the breakfast in general was not as expected. Apart from bteakfast everything was perfect.

Plussat: Centrally located, just a few steps from the Opera House. Historical, but modern rooms! Breakfast buffet is diverse and gourmet. The staff is super friendly and professional. It was my Birthday, staff hotel placed a bottle of wine, a cake and a globous in my room, wishing me a Happy Birthday!! Who does that!! Such a wonderful surprise!!! I shall return!

Miinukset: No problems!

Plussat: Extremely Friendly Staff Minutes walking distance to major attractions . Great experience overall

Plussat: This is really greta hotel which is perfectly located in the very heart of the town. Facilities are simply amazing, and breakfast was also great. They have small but very cozy and high quality SPA, and the do great massage there. My room 212 was of a really great size with great water supply, very solid bathroom with big standing shower.

Miinukset: While location is great, sometime you need to do 2 min walk to catch your Uber. Another thing to point is table design, for me travelling on business it is crucial to have proper office desk, while desk was there, TV hanging on top of it and sitting position was not great (centered to the right with not enough leg space).

Plussat: Room was great! Clean , big with a large comfy bed and the shower was great as well. Staff was polite and formal.

Miinukset: The hotel seems to check a lot of boxes but doesn't go the extra mile and provide less then you'd expect at this rate and location. Home things are made to seem high end but the knowhow, final touch and some of the little things are missing. Also, the hotel hosted a private event during my stay with loud music in a space that was very close to many of the rooms. With the speakers being only a few meters away from my window , it was impossible to use the room for the majority of the day. Seems guest comfort was less important then extra income.

Plussat: Friendly helpful staff. Excellent level of service all round. Great place to stay, grest location. Everyone spoke extremely good English and it was a pleasure to be their guest.

Plussat: Amazing situation The personnel was really friendly and the quality of the hotel is amazing I recommand

Plussat: Great service and lovely breakfast. In the main a very well located and comfortable hotel.

Miinukset: On my last stay I had a remarkably old mattress which had seen better days. However on my my previous stays I had no problems do assume a one off

Plussat: Excellent

Miinukset: An elevator to room 228, but I know that's because of the building renovation limitations

Plussat: Perfect location, spacious & comfortable room, very friendly staff

Miinukset: It was impossible to switch off the airco, only if you opened the window

Plussat: Not a good value. Stayed at the Nobilis hotel in same city for nearly half the price. More luxurious than Leopolis.

Plussat: Excellent location.

Miinukset: The TV is small.

Plussat: Design

Miinukset: conditioning system

Plussat: Atmospheric

Miinukset: No coffee and tea in room

Plussat: The dinner selections were very good.

Miinukset: The bed and pillows were too soft.

Plussat: Fabulous place - beautiful building , wonderful staff , superb place for a short break

Plussat: Great staff very friendly and professional, Fantastic food at the restaurant

Plussat: Beautiful hotel, rooms, and staff. Good location.

Plussat: Staying in an old fortress tower is a unique experience. Staff is very friendly and helpful. The outdoors grill restaurant is so excellent that it seems to be a top spot not only for hotel quests but for the Lviv hautevolée, too.

Miinukset: The hotel is located on a hill, within a somewhat shabby neighborhood. It only takes a 15 minutes walk to be in the city center, but those 15 minutes are up and down steep steps on residential backstreets. If your goal is to discover the old town, you're better off with a hotel that is more centrally located.

Plussat: Amazing place and amazing castle

Plussat: Great design an old castle. Rooms nice design. Location is very close to center. Nice view from restaurant. I liked it.

Miinukset: Just breakfast is not so rich. Maybe bathroom is little because of the design. But it is ok.

Plussat: Everything! Besides the high class of every element that luxury properties usually offset, Citadel exceeded this with a certain feel of perfection throughout! The staff on reception went over and above the call of duty which was much appreciated and the tuna I had with dinner in the restaurant was the very best Appetizer I have ever eaten

Miinukset: The comfort and class at the Citadel made it very difficult to go out and see Lviv :)

Plussat: Excellent breakfast served to table. Very polite and attentive staff.

Plussat: Absolutely loved everything! - We arrived around 4 am and had very fast check-in. - The hotel is close to everything, great location: quite a few cafes and shops just minutes away. I loved that it is located on a small street, far from the noise. - Very friendly staff. We were promptly assisted whenever we required help. - Very clean rooms. - Nice breakfast, enough choice. I can say without any hesitation, I would come back again.

Plussat: Very nice place to stay in Lviv - quiet, spotlessly clean and cosy. If you add to that very friendly and helpful staff all is there for a perfect stay in Lviv. All in all, very positive experience :)

Miinukset: Breakfast is from a menu for which you have a certain credit. However, while taking two double espressos, your credit is nearly used. I suggest to take warm brakfast drinks like tea/coffee not out of the credit, but offer them for free.

Plussat: The service was excellent, extremely polite and effective - much better in US hotels for the same price. Food in the restaurant was delicious - for quite reasonable price. Besides, there was a live music in the restaurant, with a singer singing popular tunes very well - that is also a rarity in US hotels. Location is perfect - close to Lviv old town square and other historical buildings and monuments.

Plussat: Spectacular hotel in Lviv, looks much better than in the pictures. Staff were very friendly and a pleasure to interact with. The room (junior suite) was spacious and very comfortable. The A/C was strong enough to combat the heat wave in June which we truly appreciated. Our room had a lovely balcony that faced the street (still a very quiet room). Excellent breakfast and coffee. We each had coffee, water, and a breakfast main dish and never spent more than the allotted breakfast credit.

Miinukset: Nothing

Plussat: Fantastic place - nothing was too much for the staff... The location was very excellent and the hotel is a charming old but extremely maintained building!

Miinukset: All good!

Plussat: Nice place, just 5 minutes walk to the city center. Comfort and big room. Beautiful breakfast with number of options, evening dinner outside. Everything was great. Pity, that we had only one night to stay there.

Miinukset: Just two things could be a bit better: - Air-conditioner was blowing directly to a head area of a bed. It was quite uncomfortable. Needed to rotate my head to another bed side. The conditioner really needs an air-distributing construction or a curtain/tubes to redirect the air flow in other directions. - Music in the hotel restaurant (a birthday party) was quite loud. Low-frequency noises a bit disturbed silence of the room on the 3-rd floor till 11PM when the music stopped. Try to decrease the low-frequency level - may be it helps.

Plussat: Great location and very friendly staff

Plussat: Nice Location and Great staff Within walking distance of all aminities in the heart of Liviv

Plussat: Fresh and good hotel with excellent location

Miinukset: The staff should be able to speak better english.

Plussat: Clean , nice staff, and location!!!!

Miinukset: Location is great. But surrounded by a few bars that play loud music!!!!!

Plussat: Convenient location. Very nice room. The mattress could have been thicker.The bed rail was uncomfortable when sitting on the side of the bed. The decor was great. Loved the overall design.

Miinukset: Air conditioning needed and refrigerator in Rome.

Plussat: Location

Plussat: Location of the property was brilliant, in the very city centre

Plussat: Room was clean and comfy. Location is perfect.

Plussat: Best location, clean room, helpful staff.

Miinukset: -

Plussat: Staff & location & services in general

Miinukset: A bit noisy, possibility to order breakfast from booking would be a great complement to existing services.

Plussat: Everything is fine

Miinukset: Noise from street

Plussat: Excellent service and room

Miinukset: No mini bar, but that's ok

Plussat: Great breakfast, staff, room is very clean and nice. Everyday staff cleans your room if you want. We spent there 3 days, we have been very happy with this place! Around the hotel is very nice small lake and garden in which you can relax and watch countryside. Hotel is not that full (at least at the years period we have been there, early spring) so you have enough space and privacy for chilling. Great choose!!! Its very near to Lviv, we used car but probably buses are there also. Next to the hotel is a big shopping centre. Hope I see this hotel again in future.

Miinukset: none

Plussat: it is clean and tidy cooperative staff parking is available, not sure that monitored it is very convenient if you want to avoid traffic jams going via Lviv by car, even quite close to the airport

Miinukset: too high prices at the restaurant windows from the side of the road are not noise-resistant there were a lot of different stuff in the staircase (is is dangerous in case of fire)

Plussat: Hotellin sisustus ja siisteys erinomainen

Miinukset: Ravintola olisi hotellin tasoon nahden voinut olla viihtyisampi

Plussat: Excellent food !people nice ! Good room

Miinukset: Location motor way traffic right out side no way of crossing the road

Plussat: I liked our room.The view from a balcony was outstanding ! Bathroom!!! ( It is luxury !) You even have a white robes and sippers! Bedding snowy white (sadly pillows not good quality ) The breakfast was very good. All food freshly prepared ,tasty. Juice was refreshing, right temperature . Porridge was delicious !

Miinukset: At restaurant dinner time soup was served in a cold plate. The waiter who was serving our dinner took the plate away from my husband before I have finished my soup and it was not nice to feel being rushed to finish my soup while he was waiting close to the table. It is a shame as well that in such a stylish Hotel you do not have a potter and staff did not offer any help with luggage .( my husband is a disable person )

Plussat: Not bad restoran, clean in room.

Miinukset: Place near heavy road, for one night okay but not more..

Plussat: Breakfast was delicious with a large variety of good choices. the hotel itself is only a short uber ride away from old town lviv. The property and landscaping is beautiful. Rooms are very comfortable and modern

Plussat: Very nice business hotel.

Plussat: Restaurant was fabulous. Facilities were very nice. Rooms were very clean

Miinukset: Advertised shuttle to airport, but called a private driver who was a maniac, kept on trying to take shortcuts, and took 50 minutes to get to airport from the property, then overcharged when we got there. Beds were basically like sleeping on plywood.

Plussat: Lent me a computer Quiet overlooking a pond with sunny orientation Easy parking Close to airport

Miinukset: No public computer access

Plussat: Great stuff, best location to travel if you're going to Lviv from cross-border, perfect feelings and comfort. Nice people do their job, rooms are clean and comfortable.

Plussat: Breakfast and location are very good. One minus - quite noisy place at night, but on the other hand - this is a center ant everything is understandable.

Miinukset: All was very good, we are satisfied.

Plussat: Very friendly staff, clean rooms, fantastic breakfast (not a huge choice but everything needed is available and tastes delicious).

Miinukset: Unfortunately no kettle in the room but hot water could be provided by the reception or by the restaurant.

Plussat: The location was great and the staff very helpful and friendly. Front desk staff fulfilled all my requests and made helpful suggestions that made my stay much easier logistically. English speaking and energetic really made my trip more pleasant.

Plussat: Elegant restored 1909 building very conveniently located for the heart of Lviv — a ten minute walk. Amazingly generous and helpful staff. Excellent breakfasts and stellar service. A gem!

Plussat: friendly staff; nice architecture; rooftop window with a view;

Miinukset: the shower was uncomfortable - as the ceiling was really low, also the hose of the shower was too shor. the hotel wasn't as central as expected; no window in the bathroom - that was definitely a pity!

Plussat: Central located, large and clean room and bathroom. Breakfast was average. The biggest compliment goes to the staff. Nearly everybody was smiling and friendly ... even all maids. Alina and her colleagues (Sorry we forgot the other names) and the concierge made a fantastic job and we had a great stay.

Miinukset: Nothing

Plussat: Graet location, friendly staff.

Miinukset: In such a touristic city, such a fine hotel should have some foreign tv channels. They got Ukrainian channels only. That's a pity. One more thing : on sunday, breakfast should start earlier than 08:00 Visitors like us may have to leave earlier. We could not have breakfast we paid for :(

Plussat: Central, just by the old city. Beautiful building with a historical atmosphere. Nice rooms and excellent service. We would gladly stay here next time we visit Lviv, this very special city in Central Europe.

Plussat: Excellent location; the hotel is in the center of the city. Very tidy and comfortable rooms and dining area. Staff was super friendly and helpful. Wifi was very good (and free! My kids really liked that). Would recommend to everyone. Will definitely stay there again next time I'm in Lviv. :)

Plussat: It is my second stay in this hotel in a month. Everything was great! I was greeted by very pleasant staff and they did everything to help me resolve my issue with booking. I lived on the fifth floor and the room was quiet, big and well equipped. Perfect location! Atlas Deluxe is in the middle of everything though still it is quite far from the crowds. I will definitely come back here again!

Plussat: New building although fake old/rich style - not my favorite. Clean rooms, nice backyard with swimming pool.

Miinukset: Shabby neighborhood, noisy train line down the hill, somewhat shy or ignorant staff, snobbish aura. Mediocre quality food.

Plussat: Good location, and beautiful areas with spectacular views. Room was clean and comfy in general.

Miinukset: A bit challenging for a families with small babies. There were only two high chairs in the hotel. So we found that challenging with three babies in our company. There is no nursing tables at the hotel at all.

Plussat: This hotel is one of the best in Lviv, in my humble opinion. We enjoyed our stay. The bed is really comfy, so one can get his or hers beauty sleep just fine. Staff is really friendly and helpful. Last but not least, the restaurant is gorgeous. We tried tenderloins and they were delicious. Breakfast also was nice with some interesting dish choices. Thank you so much for the comfort!

Plussat: excellent accommodation. Could be a brilliant place to stay but overshadowed by too many rules.

Miinukset: Rules. You had to get an writband to go swimming. Dominated by rules. Madness.

Plussat: Stayed 24-25 July in superior double which is on the 4th floor. Can definitely recommend this room. Spacious , clean , nice view over the whole terrain, also quiet at night. Hotel has all the facilities for comfort family stay. Beautiful open door heated pool, benches and towels included in the room rate. Snacks and drinks are available at the bar or on the terrace next to the pool. Staff is friendly and accommodating. The hotel management try to keep high standard

Miinukset: We did not particularly enjoy the food in the restaurant. Let’s say the best were grilled veggies .. burgers, ravioli with rabbit were fine . One of the worst Caesar salad we tried. Sea food in Bouillabaisse was overcooked.

Plussat: The hotel is lovely, great location for us as we wanted quiet but only a 15 minute taxi journey into the city. The location is beautiful and the facilities are great. Our room was immaculate, spacious and comfortable, one of the best laid out and thought out bathrooms I've every come across in a hotel, with everything you needed. Fridge in the room was nicely stocked and the view of the pool was great. The pool sadly wasn't open until the day we left. The food at the hotel was superb, breakafast buffet was amazing but the only criticism I have was that things were always missing, i.e. no cups for tea, no butter, no bread or no plates and you constantly had to ask for things to be replenished when they ran out. Staff were lovely, polite and friendly but I just felt they were never quite on the ball. They ran out of black tea on the third day and said they could make me tea but would have to charge me for it, which confused me massively. Then again on the last day only one teabag, so you can only have one cup. That's a bit of a let down in a hotel of this calibre. Same applied to the hotel restaurant, the service was attentive and polite, the food was actually superb, but let down by the fact that they forgot things, or it took 15 minutes to get a refill of wine. Overall a lovely hotel, with lovely staff, they could just do with picking up the service a bit.

Miinukset: lack of attention to detail on breakfast services and in the restaurant service, otherwise a fabulous hotel with great food.

Plussat: Very clean and comfortable rooms. Great value for reasonable money. Restaurant working all night long which was a nice option as we came late and still had a possibility to eat.

Plussat: Kids enjoyed the pool area a lot (2,6,8 and 10 year old), it’s very child friendly (although we had some issues, the staff had apologized and were very friendly and helpful). Food is great, beds are comfortable and it’s very clean and has a huge beautiful outdoor area, this is a very neat and nice plays to stay at, we really liked it. Highly recommended!)

Miinukset: Thanks to everyone who took care of my family! Would definitely come back)

Plussat: It was fourth time we stayed here. Everything was excellent us usual. Especially breakfast - it was just amazing. One of the best breakfasts I have ever had in different hotels around the world.

Miinukset: It was a little bit noisier than in our previous visits. Maybe because of people, maybe because the soundproofing is not so good as I thought.

Plussat: Breakfast was better than average . Staff very helpful . room very well equipped and the location involved only a short walk to city centre .

Miinukset: Nothing

Plussat: Nice interieur, nice topfloor restauant with view, very close to the centre

Miinukset: I thought to expensive compared to other hotels in the same price range, poor internet

Plussat: A real Jewel of a place! Beautiful true timeless design, very good rooms, great rooftop restaurant (not on the cheap side though), and a truely lovely attentive smiley staff - we had a great stay and will be back!

Plussat: The staff is very helpful and pleasant. Always greet you with a smile.

Miinukset: Made reservations through booking.com which was a big mistake. Made reservations for two rooms. My credit card was charged for two rooms. When I got there I was told that booking.com cancelled one of the rooms but thanks to the staff they cleared it up.

Plussat: Perfect breakfast and food in Valentino restaurant, lift available in the hotel, terrace on top, bathroom facilities, beautiful rooms and halls decoration

Plussat: Excellent property. Old charm! Superb location.

Plussat: Actually everything. Very comfy in the center of the city

Miinukset: no complaints at all

Plussat: What a wonderful hotel! First of all the location is the best you can get in the Old Town - right next to Rynok Square - making every important sight to see within such easy walking distance. Our suite was so nice - with a very comfortable bed, sitting area and large bathroom. The staff were exceptionally polite and helpful. Breakfasts were absolutely delicious. We highly recommend this hotel.

Miinukset: May we suggest that it might be a good idea to have a washing machine in the bathroom so that guests staying for quite a while can wash their own clothes.

Plussat: Everything !

Plussat: Breakfast was fine Anna at the reception was very helpfull Hotel was clean Location is good

Miinukset: Small lobby area

Miinukset: Huoneen sijainti oli huono, kerrokseen ei päässyt hissillä vaan piti kävellä sokkeloisia portaikkoja. Hotelli on muutenkin hyvin sokkeloinen. Kattoikkunoiden verhot oli korkealla ja vaikea ylettää sulkemaan niitä. Ulkoa kuului yöllä meteliä. Kylpyhuoneen siisteydessä oli toivomisen varaa.

Plussat: Aamiainen oli hyvä (1), kova liikenne häiritsi nukkumista yöllä, vuoteet hyvät.

Miinukset: Miksi näin korkeatasoisessa hotellissa ei ole bidet-suihkua, ammeeeen on vaikea nousta korkean reunan takia.

Plussat: I always stay at Nobilis when I'm in Lviv. Good breakfast, service and location!

Miinukset: Air conditioner wasn't really cold. I booked a massage with my free spa hour and the massage therapist decided to use the spa after the massage with me which was extremely unprofessional. I got a room with a floor that got damaged and had soft spots.

Plussat: Food was excellent and available 24x7. Staff was super friendly and helpful.

Plussat: All perfect. Clean, very friendly and helpful staff. Great design and location

Plussat: Breakfast in bed. Fantastic. Staff fantastic. The spa. Absolutely perfect. Highly recommend!

Miinukset: King beds

Plussat: Everything was perfect!

Plussat: Old style beautiful hotel in heart of Lviv

Plussat: good traditional hotel where they open the door for you. in 10 minutes you walk anywhere in the main hot spots of Lviv. Very nice breakfast room and very nice spa/sauna/workout area.

Miinukset: We had to share the hotel with Dynamo Kiev team, for the larger part of our 5 day stay, we could not use the spa/sauna and had make-shift environment in the cafe for breakfast. But cannot blame them for having the sports team buy half the hotel.

Plussat: Location is perfect, staff very friendly, room size better than average. Really nice hotel.

Miinukset: Breakfast could be better. Good one, but not good enough for 5* hotel.

Plussat: Wonderful luxury hotel in L’viv. One of the best. Staff is fantastic and many of the same staff have been there for years. I have stayed here several times and it feels like home. The location is excellent as it is in a luxurious part of the city with many fine restaurants and cafes at your doorstep.

Plussat: good facility, good service, good location.

Miinukset: they couldn't or wouldn't make the air conditioning work. the nights were miserable. had to open the doors because it was usually cooler outside the room than it. too bad. wouldn't stay there again.

Plussat: Solid 5 star hotel with great service and free spa hour. It’s my to go to hotel every time I’m in Lviv.

Miinukset: Everything was great

Plussat: Large clean rooms

Miinukset: The breakfast was extra and limited

Plussat: Very good location, no needs to use taxi. Some rooms with big tarrase. Very polite and helpful staff. Rooms clean. Breakfast served in external restaurant connected to hotel (necessary to wait a bit too long).

Plussat: Very clean and quite

Plussat: Just excellent on every frontier

Plussat: Location

Miinukset: Personnel and poor sound insulation between rooms

Miinukset: Money was stolen from my room when I was next door. On June 29, with my wife and four friends, I stayed at the Rius hotel in Lviv. We were supposed to spend 2 nights at the hotel. Our 3 rooms were next to each other, on the 7th floor of the hotel. On June 30 in the evening, after the dinner, we returned to the hotel. Together with my wife, we left documents, credit cards and cash in our room. It was a total of 2000 euros in cash. We met friends in their room (located in the middle) for a drink. When we returned to our room after 10 pm, it turned out that the money was stolen. Reporting this unpleasant issue at the reception of the hotel did not meet with understanding of the hotel staff. They refused to call the police, they tried to force us not to discuss things until the morning. When we discussed the situation at the reception, it turned out that the British man who occupied the room opposite us also had a large amount of cash stolen. Despite the lack of willingness to cooperate of the hotel staff, police officers appeared in the hotel that night and the next day. As a result of the investigation, they determined that an unknown man had received a universal card for all rooms from one of the hotel employees and, staying in touch with that employee, he entered next rooms on the 7th floor and stole cash. This was confirmed by video recordings from hotel cameras and in the system of electronic cards/keys. The police also have witness testimonies, from the guests whose rooms were also to be robbed but they were fortunately inside (they were sleeping). As for now, the hotel refuses to take responsibility for this situation. So far, the refused to pay compensation to robbed guests. We hope that the attitude of the hotel owners will change.

Plussat: The rooms were great - we had two rooms as family room (inner doors from one to another). We were on 6th floor, so we had a very big terrace - that was awesome! Hotel is located in the city center which is really important if you want to explore the city and not in traffic.

Miinukset: Breakfast in Vapiano (if you have breakfast included, than you need to go downstairs to the restaurant - it is in the same building as hotel) - I am not a fan of that restaurant. Bathroom needs some small renovations.

Miinukset: Some minor things are not well maintained and can use some extra attention like the bathroom faucet being partially clogged and shower door. Also rooms do not have blackout curtains.

Plussat: Location, Room standard and style, very comfortable bed, towels with hotel logo ;-)

Miinukset: rather small window and therefore not much daylight.

Plussat: Location close to centre

Miinukset: Beds not so comfortable

Plussat: Centrally located to everything going on in Market Square. Great staff strives to be helpful. Simple but elegant rooms. Great buy for the money.

Plussat: Staff, location, facilities.

Miinukset: Everything was OK. The noise from the street migh bother you, but it's expected when you rent hotel in the city centre. The hotel provides earplugs for this purpose.

Plussat: Great location, bright, clean and airy rooms. Really enjoyed staying here.

Miinukset: It would be nice to include breakfast in the price.

Plussat: Friendly, helpful, competent staff. Very clean, modern, and comfortable rooms. Perfect location.

Miinukset: I booked two rooms with a view, but there has been conducucted construction work so we didn't have any view.

Plussat: Perfect location on the very Market square! Stylish room. Clean and comfortable. Downstairs there is a very good cafe. Highly recommended place to stay in Lviv!

Plussat: Location is perfect, at the heart of old town. Very cozy and clean place.

Plussat: The location was Excellent! Right in the middle of old town. Very good value for money, specially with last minute offer. The staff was very helpfull and kept everything very clean.

Miinukset: The walls are quite thin, so the sound proofing is a bit out of date.

Plussat: Great location, clean rooms

Miinukset: No air conditioner

Plussat: Smiley faces, nice and warm, right in the centre, easy access.

Miinukset: The view from the window, and the heating could do with quieting down a little.

Plussat: Location, wifi, staff, cost, cleanness

Plussat: vast room and ancient style, close to downtown

Miinukset: none

Plussat: Friendly staff, great breakfast

Miinukset: The level of English could be improved

Plussat: Perfect hotel, kind staff, very good!!!

Miinukset: Standard room misses air conditioning. It could be noise until 2am if you room window looks into opposite side.

Plussat: The staff was exceptional. The rooms were big and comfortable.

Miinukset: Nothing.

Plussat: Everything was amazing! The staff was very helpful and polite and the Breakfat was very nice. So overall it was a very good experience.

Plussat: Rooms were spacious, as was the bathroom. My room was also very quiet, a surprise given that hotel is on a busy street. It's back from the street, separated from it by a courtyard. It was a 15-20 minute walk to old Lviv, which was fine in good weather. Breakfast was a good selection. We liked the place and would stay there again.

Plussat: Staff are very nice and kind.

Plussat: good breakfast, staff very nice, we had to leave early in the morning and they have prepared a breakfast box even with the vegetarian version. Hotel very clean and close to centre and to train station.

Miinukset: my bed was not very confortable, the bedsprings squeaking but for a couple of days is fine and even I was the only one, the other friends rooms where fine.

Plussat: Very friendly and English-speaking staff. Excellent breakfast and very clean rooms. Quick reaction by email when we asked upfront for a twin room.

Miinukset: -

Plussat: Very friendly people. We really enjoyed in Lviv.

Miinukset: I think there are a lots of drunk people in Lviv.

Plussat: Staff helped me with taxi and how to pay Computer access and free coffee in reception Interesting buffet breakfast room Glass hotel fits in well with historic surroundings

Miinukset: Could not find supermarket close by

Plussat: Location is very good and everything was very good except breakfast.

Plussat: Good hotel in excellent location. One of the best in Lviv. Free coffee machine in the lobby. Good breakfasts.

Plussat: Very good hotel. Great location. Very professional and friendly service and staff.

Plussat: Good view out of the window of the street with one way glass, at least I hope so. Interesting breakfast room for buffet Computer access and free coffee in reception Downtown They looked after my case for 3 nights while I visited Kiev

Miinukset: Could not find a supermarket close at hand

Plussat: Children zone, free water and coffee

Miinukset: My room is small and it haven’t got any openable window.

Plussat: Sijainti tosi hyvä, kunnon vuoteet. Aamiainen monipuolinen ja hotelli tarjosi juomavedet. Aikaisesta lähdöstä johtuen saimme aamiaispaketit mukaan

Miinukset: Suihkutilan lattia liukas

Plussat: Very helpful, multilingual staff. Excellent location for a modern hotel, just at the edge of the old town.

Plussat: I highly recommend this hotel!! It is clean, bright, excellent service, good security, very friendly staff, unlimited water, tea & coffee. Delicious and great choice of breakfast. free safes in rooms, well sound proofed rooms, comfortable beds, air-conditioning. We had a room facing the back - the view was ok but for the time we were in the rooms it was fine. 5 minute walking distance to centre.

Miinukset: Nothing;-)

Plussat: The staff were very good and the breakfast was excellent

Miinukset: Nil

Plussat: All! Large rooms, confortable beds, very clean. Staff very friendly, very helpful for example for taxi transfers to a low price. Very good food choice in the room service. I definitely recommend this hotel!

Miinukset: Nothing

Plussat: Reception staff is great: smiling, polite, well-trained and always ready to help! Breakfasts are ok, but could be better. The room was spacious and clean. Conditioning is working great! Thank you.

Miinukset: There was no fridge in the room.

Plussat: Very nice staff, helpful, kind and attentive. Breakfast was amazing. Great choice, abundance in a nice location. Very well equipped otherwise, shampoo, towels, TV, and everything you would expect

Miinukset: No tea kettle. Kind of expensive, but the service does well to make up for it.

Plussat: Comfortable room, pleasant breakfast.

Miinukset: N/a

Plussat: Staff, hotel architecture & decore, restaurant, proximity to a supermarket

Plussat: Sijainti, hinta, pieni mukava hotelli

Miinukset: Palvelu olisi voinut olla parempaa ja aamiaisjärjestelyt olivat sekavat, oli esim eri hinnastot huoneessa ja ravintolassa, joka aiheutti sekaannusta, ei saatu sellaista aamiaista mitä pyydettiin

Plussat: Breakfast was good

Miinukset: Staff not very friendly

Plussat: We stayed in this hotel for a week in group of 10 people And we found staff Very kind And helpful . Spacious ,clean rooms . Very pleasant stay, highly recommend .

Plussat: The manager was very helpful and did everything for us. She was exceptional. Great coffee and tea. Very good facilities. Beautiful decorated room.

Miinukset: Noisy at night from street people.

Plussat: All great, good breakfast, good staff, very clean and quiet. Suitable for business trips.

Miinukset: WiFi could be better

Plussat: good breakfast with fresh vegetables. location near the train station (15mins walk). quiet area of Lviv.

Miinukset: strong tobacco smoke in the room.

Plussat: The hotel was pretty clean. 24 hour bar on 2nd floor and balcony for both bars.

Miinukset: Smelly lobby Men's room. Breakfast is low quality, not great

Plussat: Good location. Really close to the center of city

Miinukset: There’s no toothbrush and toothpaste in the room. It’s basic for hotels

Miinukset: The breakfast was terrible considering that everything else is fantastic.

Plussat: Staff, breakfast, location.

Miinukset: Aged hotel facilities. The hotel should be completely renovated.

Plussat: Very clean; comfortable room; good location. Breakfast is very good

Miinukset: Bell captain was a bit condescending while explaining how to insert the cardkey into a poorly marked slot close to the elevator control panel; front desk personnel did not have a bandaid to cover a scrape I got while walking down the stairs

Plussat: Comfortable room, nice bed, attentive housekeeping

Miinukset: HOTEL STAFF!!!! NEEDS A TRAINING ON CUSTOMER SERVICE URGENTLY!! I got a tiny smile on check in and a tiny smile on check out that’s all. the rest of the staff from the security to the waitresses to the bar tender they all look like they are about to punch someone, upset faces ,or no expressions at all, definitely not a good feeling when you are staying in a hotel. On my second day I went to eat at the restaurant for dinner, at least I tried, I made my way into the restaurant I passed in front of the bar, I smiled at the barman and he looked at me soo serious that I even got scared, I asked if I can have a table for one and he answered me like I was a dog “yes seat”. I went to seat outside on the veranda, one waitress came to me after 2 minutes and gave me the menu, i smiled at her and then I waited for 45 minutes like an idiot, no one came back to me to take me the order, so I got up and I left the restaurant. I went to eat near by in a lovely traditional restaurant called 7 pigs. I thought the Hotel restaurant was busy that’s why was taking soo long for someone to come back to me to take me the order, but I realised that was only 2 tables in the restaurant and the waitress was just taking care of those tables and for some reason ignoring me. When I left the restaurant I saw the barman joking and laughing with the waitress, I said bye on my way out and he became serious again looking at me with no answer! I’ve been working in the hotel business for almost 20 years now and I’ve never seen such a situation in a 4 star hotel. If I will ever come back to Lviv definitely I won’t be staying here.

Plussat: Very friendly and helpful staff.Location is good and rich excellent breakfast.

Miinukset: The guards are too head closed

Plussat: Very nice rooms, beautiful views, lots of space.

Miinukset: Everything was OK.

Plussat: Very good hotels for business trip . Area places good.