Lviv hotellia

Plussat: The room was great as were the hotel grounds and pool.

Miinukset: The food and bar service was very slow and disorganised. e.g. food was cold when delivered and some of us finished our main course before everyone's had arrived. You had to get a taxi to get into town. This was expensive and often involved a long wait if you didn't pre-book.

Plussat: Power in details. Excellent place, I rate it 11 out of 10 easily ;) - Great stuff in the hotel and the restaurant. - perfectly clean rooms. - great price for the value. - great design and decor. Will definitely stay here again.

Miinukset: None!

Plussat: Nice, spacious rooms

Miinukset: Beach club atmosphere in the outside area, music was blaring all day

Plussat: The pool was nice and the room was clean and good clean territory

Miinukset: Little boring in the evening , breakfast was little variety’s could be better , expensive more than the value of the hotel

Plussat: Amazing location. Beautiful decoration. Loved the pool and the atmosphere all around the hotel. The food is delicious in their restaurant.

Miinukset: Breakfast could improve. They could add more pastry and different kind of eggs for example. Some employees are nice. Other are extremely rude. For example when we arrived everybody was amazing from reception to the restaurant staff. On the check out day the girl in the reception just didn’t want to help us with as simple thing as printing our tickets. We insisted maybe for 15 minutes and after a lot of eye scroll she printed it. Maybe you should hire people who are graduated or at least genuinely kind. We work in hospitality business and we work hard to make all the guest happy and we didn’t felt like half of a staff here cared about guests. On the last day we went to the restaurant and asked to add bacon to the pizza (the same thing as we did the day before) and the guy said that it’s not possible that they don’t work that way and that we could not add nothing. After I said that yesterday we added it he said that he is going to check what he can do. This hotel has a huge potential but we felt a leek of guideness. A leek of a líder....

Plussat: Nice hotel in very center of the city. Nice and helpful staff, everyday cleaning of room. Perfect fit to stay in Lviv in the center of the city.

Plussat: Clean rooms, well kept and very light. Friendly and young personnel. Very central position. A little too much IKEA in the room and very COLD lighting but big bright room with very nice bed!

Miinukset: It is absolutely impossible to get some sleep till about 2pm since there is total mayhem around the hotel. I was on the TOP floor and on the CALM side, but even with all windows closed the noise is intolerable. This has nothing to do with the hotel itself but with the fact that LViv has become, like Barcelona and Venice and Amsterdam total tourist swarmed.

Plussat: Location of the residence was perfect. Room was nice, big and cozy. Despite old fashioned building the apartment and hotel looks very modern.

Miinukset: I recommend to change the curtains into dark, it is impossible to sleep with the sunrise, also the lack of conditioner caused lots of inconvinients.

Plussat: It was the perfect location and exactly the right size for one person traveling. It was very clean and the room was modern. WiFi worked well and there were a lot of TV channels. Extremely helpful staff with good English skills. Very good value for the location and the quality of the rooms.

Plussat: Perfect location, very clean and comfortable hotel... Personnel is very friendly..

Plussat: My second time - everything was amazing. In heart of city center. Super clean and nice view.

Miinukset: I paid for big room and especially told them a month ago. They given me smaller room. OK it was also big but last time I stayed in 2 times bigger room and that was main reason I chose then again.

Plussat: The room was huge and crystal clear. The location is very convenient as it's in the city center. The staff was very nice and affable. The interior is bright and positive, in white color.

Miinukset: There was no option of late check-out. The weather was hot and the sun was shining into the windows all day. No air conditioning made the stay not as comfortable as it could be. Also, it will be quite noisy for some people because of the big road outside the windows.

Plussat: Helpful staff. The reception staff deserves great praise.

Plussat: Really nice pool and spa, really great breakfast and a massive room! It has a nice 80s/90s non pretentious vibe, especially at breakfast. The hotel restaurant (separate from breakfast) is casual and serves nice Ukrainian food.

Miinukset: It's not so central so better to get a short taxi into the centre. Taxis are very very cheap so it's fine.

Plussat: I really like mini bar with cold drinks and snacks. It is very convenient for guests when they just arrive and don't know where is a grocery store. We were tied but very glad and excited when we opened that small fridge. Thank you

Miinukset: Only one thing. There is no coffee maker for tea and coffee in room. I traveled many countries and every hotel had a small coffee maker. But it is not a big issue because breakfast was included.

Plussat: a very well run 4 star hotel that is comfortable to stay in

Miinukset: the big problem is location in that you are 20 mins walk outside the historical centre (and in Lviv that makes a big difference to a tourist) Also the hotel comes across as being slightly cool in its interaction with guests (this may be a ukranian service thing!) ; without much cost it could create a more ambient atmosphere in the evening (such as employing a guest relations host or find someone to play the piano in a restaurant)

Plussat: great place for relaxing. Great personal!! All was good.

Plussat: The staff was really nice.

Miinukset: Had to pay for the swimming pool. I think this should be for free.

Plussat: Very nice hotel, safe location, 15-20 mins walking distance to city center. Staff was very nice & welcoming, they've all spoken English. Room was clean, bed very comfy. Great breakfast. On the last day we checked-out before breakfast time, but received breakfast to go (and really big and delicious :)) Excellent service. Thanks.

Miinukset: Although there is cafe/ restaurant in the hotel, still would be nice to have kettle with tea in the room.

Plussat: Siisti hieno hotelli . Palvelu , aamupala erinomainen !

Plussat: Breakfast. Nice typical ukrainian style. Do not expect some sweet stuff in the morning. But a lot of choice.

Miinukset: I didn't like at all the room. Too noisy and pillow not confortable. The position of the hotel is not like the majoriry of review saying, But is quite far from the city center. Didn't like also that SPA is under payement and not properly cleaned. Could be improved a lot.

Plussat: Short and pleasant walk away from Lviv historic city center. Very clean and cosy room with a large comfy bed and crispy clean linen. Good breakfast buffet and excellent spa treatments on offer. Booked ourselves an amazing massage and facial on a short notice and were absolutely happy about both treatments. Very friendly and helpful reception staff, checked us in quite early, helped with with a few inquiries and taxi orders.

Miinukset: -Larger pastry selection at breakfast would be amazing! -The use of sauna and pool are not included on the price of the hotel stay, which is a shame, since paying separately for an hourly use is a bit of a hassle. Also quite inconveniently the spa treatment rooms are located on different floors with the sauna and pool areas.

Plussat: Really really spacious room Comfy bed

Miinukset: Soap in shower diluted with water up to a point of it not being soapy at all. Seriously?! Soap??? Little to no noise isolation. Despite hotel half-empty, could hear every move in rooms around Upon checkout, staff refused to charge the card that was provided with booking. It was a corporate card that I did not have with me. But there wasn't an option to pay upfront when booking. Why?

Plussat: Very large rooms

Plussat: The relax and calm area.

Miinukset: No smoking room or even balcony. Breakfast was average.