Maceió Lomakeskukset

Plussat: The surroundings, the beach & pools. Staff in restaurant and beach very attentive. Excellent food and restaurant service!

Miinukset: Given it is a four star hotel, I expected better cleaning in the room. The service never washed the glasses used in 7 days!! We even phoned the reception and no change was made. Very expensive wines in the list.

Plussat: Wonderful breakfast, perfect omelets, good friendly service in all areas. Great pool. bar and grounds. Hotel on the beach with easy access. Delightful and helpful reception team even though their English was limited they did their very best with Google translator.

Miinukset: Rooms are rather basic but more than adequate even for the traveler with too many clothes.

Plussat: Good service... clean environment... nice food

Miinukset: Pillow and AC

Plussat: The hotel is marvelous, excellent location. I believe is the only hotel in Maceio that gives you direct access to the beach, it feels like a private beach. In every other hotel you have to cross the street before to get to the beach. The meals were fantastic, they make thematic dinners every night, so you will never get bored. The rooms were very nice and the pool area amazing. I highly recommend this hotel to anyone and I'm going back for sure in the future.

Miinukset: The only thing I got a problem with was the security staff. We checked out and left our luggage in the hotel because our flight was leaving a couple of hours later so we went for a walk. When we returned to pick up our luggage the security staff didn't let us in because "we weren't guests no more" and they didn't have the info about anybody to pick up their luggage later. They kept us on a security post for about 20 minutes while they were trying to figure out if we really had our staff inside. I even showed them my reservation, my bill from earlier that morning and it wasn't enough. And when they finally let us in a guard was put to watch over us until we leave the hotel again like if we were some criminals. Really bad experience, the hotel is great, But they should train their security personal better.