Halvat lennot Brasiliaan

Miinukset: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"

Plussat: "Very professional and polite crew"

Miinukset: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Plussat: "Good food good movies"

Plussat: "The # of movies."
Miinukset: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."

Miinukset: "The airline lost my luggage. I have to wait two days for it's return."

Miinukset: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"

Plussat: "Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant."
Miinukset: "Touch screens didn't work very well."

Plussat: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "Awful service and no one know what’s going on. Connection flight could have waited 10 minutes to accept one passenger. It was not my fault we are delayed."

Plussat: "Food was better than other airline."

Plussat: "Food was excellent"

Plussat: "Superb entertainment system"
Miinukset: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Plussat: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Miinukset: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Miinukset: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Plussat: "Service was professional and they did their job well"

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Plussat: "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"

Plussat: "The bag with the slippers toothbrush etc"
Miinukset: "The food"

Plussat: "Meals, friendliness and warmth of staff, restrooms were routinely maintained, movies."

Miinukset: "Economy isn't supposed to be amazing but those seats need help"

Plussat: "-"
Miinukset: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Plussat: "The staff are all very professional and nice."

Miinukset: "It was an hour late arriving!"

Miinukset: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Miinukset: "Staff is mean, impolite, and inefficient."

Plussat: "The Welcome from the crew member and Istanbul airport"
Miinukset: "Food, Drinks and the service from Crew."

Plussat: "I liked the crew and their behaviour very much"
Miinukset: "I will never be happy for the cramped space but I can see that it has to be so"

Plussat: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."

Plussat: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Plussat: "Best airlines"

Plussat: "The crew was nice They handled the delay well so we didn't missed our connection afterall"
Miinukset: "1. We had to wait 2 hours in the plane 2. there is no way to use the monitors (not a personal monitor)."

Plussat: "Other than the late departure, everything else was excellent."
Miinukset: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Miinukset: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."

Miinukset: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Plussat: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Plussat: "Pleasant crew, great quality service, good food."
Miinukset: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Plussat: "Good, entairtenment, service"
Miinukset: "These was a delay on my first flight, and i almost lost my connecting flight. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. This is the second time i had the same issue with turkish. The seats were very narrow and it was impossible to fit on there. Very uncomfortable"

Plussat: "The food was excellent"
Miinukset: "Flight attendants did not respond to the call button. I went almost three hours before getting a drink of water"

Plussat: "Everything"
Miinukset: "They lost one of my bags but I got it in the afternoon the next day."

Miinukset: "Excellent"

Plussat: "Nothing"
Miinukset: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Plussat: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."

Plussat: "everything. it's really a good option!"
Miinukset: "nothing really"

Plussat: "For a long flight, most were able to sleep. The crew was very busy during the first couple hours and also very present. Movie choices were wonderful. I was lucky enough to have an empty seat next to me although when the man in front of me reclined, his head was practically in my lap."
Miinukset: "After first service, the crew disappeared. I get very thirsty and was in need of water more often than they were willing to pass it out. I did not go to galley to request additional water, which likely would have been provided! Passengers made a MESS in aisles & lavs, which was not picked up thru the flight."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Miinukset: "Allow business passenger to use front bathroom."

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Plussat: "Muslim food"

Miinukset: "All of the less than good, obvious!"

Plussat: "The crew."
Miinukset: "The time between flights."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Miinukset: "Information on arrival time was not correct"

Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Amazing crew"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Miinukset: "Turn the lights on early making it hard to sleep"

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Miinukset: "wasn't able to take the flight since I missed it"

Plussat: "Crew was great, very nice"
Miinukset: "Not enough legroom"

Plussat: "Easy to board and easy flight."

Miinukset: "Boarding was confusing and disorganized"

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "Nice flight, nice crew, and a nice experience."

Miinukset: "The streaming service didn’t work"

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Eveything is well arranged"
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The staff was fast and curteous."
Miinukset: "There is not anything to complain about besides the usual discomfort of travel."

Plussat: "Flight was efficient enough and staff were friendly."
Miinukset: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Crew was excellent explaining about the (short) delay."

Miinukset: "Seat cushions"

Miinukset: "My flight was an early morning flight 8 am. I needed to get up at 5 am to get ready for this flight. AC notified me 5:05 am that my flight delayed 3 hrs to 11am. I wish they told us the night before so no need to get up that early."

Miinukset: "There needed to be vegetarian options."

Miinukset: "My seat wouldnt stay reclined. I spent the hole flight pressing the button back. During the night I needed the assistance of the flight atendent. I had to press the button three times so that anyone could come to me. Didnt find the crew very willing to repeat some needed information about the food too. The airplane was full and simply there werent enough toilets for this amout of people there. Honestly, it was a terrible experience."

Plussat: "Space, food and entertainment"
Miinukset: "It was late 20min"

Miinukset: "We didn't fly directly from Montreal to SFO. See above."

Plussat: "There is no built in entertainment system. Download the app on your phone to be able to watch movies in flight."
Miinukset: "Not much room in economy class."

Plussat: "If there is good weather, everything will run smooth and on time."
Miinukset: "Be aware of the snow... My flight from YUL (Montreal) to FLL was delayed 4 hours!! The inbound flight was diverted to Toronto just because of ONE inch of snow in Montreal Airport."

Miinukset: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."

Plussat: "Impressed with how on top of things AC is. They even paged me when I did not have my bag ticket. Efficient! People were great. Definitely will fly with AC again and again. Thank you"

Plussat: "it was a long flight, not interrupted by too many announcements"
Miinukset: "boarding was problematic. I paid extra for a seat closer to the front yet had to store carry on in the rear of the plane. when asking the flight personnel for assistance regarding the matter, he promptly gave me a glare and turned away totally ignoring me. In waiting until everyone had exited the plane before being able to retrieve my bag, it completely defeated the purpose of the extra expenditure. perhaps boarding the rear of the plane first. regardless, my biggest concern was I felt like the flight attendant should have responded but elected to snub me. amazingly I lived to talk about it :-)"

Plussat: "The food and the crew"
Miinukset: "Nothing"

Plussat: "The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport"

Miinukset: "Passengers checking luggage are better off waiting in the economy line - it moved much faster than the business class line."

Plussat: "Each had own entertainment screen per passenger"
Miinukset: "My luggage was left in Houston and that was very inconvenience. And it took a day and a half before it came."

Miinukset: "x"

Plussat: "Entertainment,"
Miinukset: "Seats"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "The new airplane 787 is really a nice airplane"
Miinukset: "The flight delayed 1:45, making me lose my connection"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Entertainment and staff were good as expecte"
Miinukset: "over 3 hours delayed. no compensation for drinks/food no communications re: options and timing. I would have rather forfeited my seat on yesterday's flight (which didn't leave until after 10pm - scheduled for 7) and taken the first flight out of YVR today. Super frustrating - Have greater expectations from Air canada."

Plussat: "The crew on board were good."
Miinukset: "I wasn't able to check in online or through the kiosk to my flight and then had to wait in a 2 hour line to check in at the counter. After I get to the counter the ground staff grumbles and says I'm just going to make it to my flight!!"

Miinukset: "Numerous people had oversize carry on luggage that should have been checked. The passengers like me had smaller than regulation carry on but there did not seem to be room in the overhead compartments."

Plussat: "Service was good and people were nice."
Miinukset: "Almost no room if someone puts their seat back, food was not good, made an emergency landing when passenger said he was fine and caused everyone to be delayed."

Plussat: "Nothing"
Miinukset: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"

Miinukset: "Air Canada over booked the flight from toronto to Montreal and approximately 10 pax were surprised - at the gate!!! - that no seat is available on the plane although we booked this flight months in advance. It is a shame. Although we recieved 200 dollar compensation check it does not cover damage has been done for me at this trip because of my late arrival to a very important business meeting. It is really not fare and shame."

Plussat: "On time flight best customer service"

Plussat: "Free movies and t.v. Friendly flight attendants On time flight and when delayed, everyone is very responsive about moving as quickly as possible. The ticket agents are much friendlier than other airlines"
Miinukset: "In a 2 hour 20 min flight, the flight attendant finally asked me for something to drink with only 45 min left in the flight. Why was only one person serving the whole plane? Also, we should be offered at least a complimentary snack of pretzels/peanuts. Lastly, the carry-on luggage "sizer" at the counter is way too small. My carry-on that I take with me all of the time didn't fit. But when I was able to take it on without using the sizer, it fit just fine."

Miinukset: "all flights to and from were delayed"

Plussat: "We boarded on time and made connecting flight with no issues."
Miinukset: "My son had no tv monitor (broken?0 the entire trip with no resolution to the issue. We asked flight crew several times to see what could be done and were told they would reset it. We have very little confidence that was done and no other resolution was pursued. The plane was not very clean and the smell of one of the bathrooms was terrible."

Plussat: "Onboard service staff were very good."
Miinukset: "Flight was one and a half hours late leaving."

Plussat: "The seat"
Miinukset: "1h30 delay once boarded The braeckfast which un fact consisted un only à slice of banana cake."

Plussat: "Again, the entertainment options were the best part of the flight."
Miinukset: "It was a short flight, but it was still very cold. I didn't ask for any changes because of my previous experience, so I just wrapped up as well as I could and bore the chilliness. The crew was less than friendly."

Miinukset: "*jewellery stolen from check bag *flight was late *crew were rude *no flight entertainment *lost baggage Worst flying experience"

Plussat: "Boarding was on time. Comfortable sheet."
Miinukset: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."

Plussat: "Thanks to the Air Canada for helping me take an earlier flight and make my connection in Vancouver"

Plussat: "I eventually got home."
Miinukset: "Non weather related cancellations of 10 flights to the US and every other flight was delayed by a minimum of 2 hours. Many flights were delayed by hours then cancelled later on. There was no explanation from the staff. Also, one of the door fire alarms kept going off every few minutes and it was never fixed but eventually shut off. Very unreliable air carrier."

Plussat: "Upgraded unexpectedly"

Plussat: "Nice, polite and helpful bilingual crew. Apologetically when trouble started and we had to do two unscheduled stops in Calgary. THe second crew was also very nice but not very bilingual."
Miinukset: "The fact that we were over 6 hours late, and even with my old age, I went 24 hours without sleep. I missed my ride to the apartment where I was supposed to stay and had to rent a room at an hotel nearby, adding to the costs of the flight."

Plussat: "I liked that the flight was not completely full. we had a hard touchdown"
Miinukset: "1. These days, I have come to expect a complimentary in-flight entertainment system on international flights. This flight had nothing whatsoever. This is ok, but the customer should be warned when making the flight reservation so they can choose whether to bring an ipad along. 2. Food and service were not as good as a recent Air Canada return trip from Roma to Vancouver which had a first rate crew, food, and complimentary beer. 3. The plane was much older than the recent return trip I had and the air was much more dry."

Plussat: "Efficient"
Miinukset: "There could be a better snack..."

Plussat: "The crew members tried their best in the unfortunate circumstance and the choices of movies was okay but it was better than nothing."
Miinukset: "I chose to fly directly to save time, and I spent the extra $100 for choosing this option over flights with a layover. I ended up waiting an additional 2 and a half hours before the flight took off -- in this time I also requested for a blanket since the air craft got cold. There was an extra charge for this as well. It is ridiculous considering, the purpose of my flight choice was to ensure that I saved time and in return I paid for the convenience, ironically it didn't work out that way. There was no form of compensation."

Plussat: "I liked that it all went very smooth."
Miinukset: "i would want the meal to include fruit and salad, something fresh."

Plussat: "Got on flight"
Miinukset: "Got boarding pass but no signs to differentiate Air Canada counters (US-bound, domestic, international). Went to wrong counter and had to run to right one Booked flight. When I checked bag, I got a standby with hope that I could get on flight. Fortunately, I was able to make it. If I had connecting flights, it would have been a nightmare Same boring old movies and TV - 2 broke girls episodes. Just drink, nothing else for morning flight. Something to eat? It is an international (Can-US) flight Slow unloading of luggage"

Plussat: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."

Miinukset: "Lost bag. Took two days to return. Very bad customer service while trying to recover."

Miinukset: "Too much delay"

Plussat: "The ease of boarding"
Miinukset: "The food"

Plussat: "?"

Plussat: "Video was good, seats were good."
Miinukset: "Man doing the check-in in Madrid (site 909) was very rude and unhelpful."

Miinukset: "There was no air"

Plussat: "Nop"
Miinukset: "Streaming"

Plussat: "The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely."
Miinukset: "The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat"

Plussat: "Crew was friendly"
Miinukset: "Tv screen didn't work, stuck on an airplane for 8h without any entertainement. Had to pay an extra €120 to check in my bag, because it wasn't mentioned in the confirmation that my ticket didn't come with checked-in luggage. Moreover, the food on the plane was terrible ... Thank god it was a relatively cheap ticket, but would never take this airline again though."

Plussat: "Check-in for bags was fast and the staff was very friendly."

Plussat: "Crew was great"
Miinukset: "The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later"

Miinukset: "Boarding took 3 hours"

Plussat: "The flight went out in time, and the suitcases arrived quickly"
Miinukset: "The plane was very crowded"

Miinukset: "Not a fan of the elevator music they play. Unnecessary"

Miinukset: "didn't like the food at all!"

Miinukset: "They said my fare was “lite” and charged 60 eur per bag. That is too expensive. Although a short fight not even water was given. Flight delayed."

Plussat: "Flight itself was ok"
Miinukset: "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"

Plussat: "They give you free pillows and blankets."
Miinukset: "First, this airlines charges up to $150 for the first checked bag. They don’t even inform you of this at any moment while purchasing you ticket. You find this out when you get to the airport. Second, they charge you for everything in this flight. They say the entertainment is complementary, but you have to pay for headphones. On the shorter flights, they even charge you for water!"

Plussat: "The fly attendant was very nice and helped"
Miinukset: "The worst experience ever, they charge $190 extras"

Plussat: "Nothin"

Plussat: "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
Miinukset: "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"

Plussat: "I was able to back to home"
Miinukset: "The plane doesn't have a entertainement system for each one, instead it was a tiny screen on teh top of some seats. Food is average"

Miinukset: "A low cost company trying to compete with bigger company and prices too high for what you got."

Plussat: "Boarding process"
Miinukset: "A sick/drunk/unfit person delayed the take off for 1 hour, and absolutely nobody informed the rest of the passengers about the situation. We all saw her but no idea what was going on. The aircraft is old, without personal entertainment (Air Europa provided free Wi-Fi to browse a small selection of content though)."

Miinukset: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."

Plussat: "We didn’t crash"
Miinukset: "Aggressive, offensive, regimented staff almost strip searched people to assure no one violated their carry on ( one item, no purse) rule. We fortunately complied, but they humiliated an entire family for minor violations"

Plussat: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Miinukset: "Limited selection in the IFE."

Plussat: "The crew was friendly, and the chicken with rice was not amazing but better than average for plane food."
Miinukset: "The plane was not in the best condition, worn seats, many screens not working... Looked like maintenance is not a priority."

Plussat: "Airplane was comfortable, tech was good, food also good and crew was kind."
Miinukset: "The airline change my schedule without notifying. I had to call before my flights to be aware of what was going on. I can understand the situation on my first flight because San Juan was a mess after the hurricane but when they flight me to Madrid on October 1st they never mentioned that they were planning to cancel my return flight. The next week, when I was supposed to return, I called to reconfirm my flight just before checking out at the hotel when the say to me that my flight was cancelled. The other surprise was that they decided not to flight again to San Juan until March of 2018!!! She suggested that they can flight me to La Habana, Santo Domingo or Miami and then It was up to me to buy my way back home!!! Can you believe it?! It's the first time I've had an experience like that with an airline. I'm finayon San Juan a week after I was supposed to, thanks to the bad planning of Air Europa. I believe that the least that they can do is reassuring that every passenger that buys them a ticket can return home as planned."

Plussat: "The crew was helpful. The protracted headrests were nice for sleeping."
Miinukset: "The planes were pretty antiquated and the seats were hard and uncomfortable. They were no oxygen ports which was troublesome for long 8 hour flights. Lack of fresh air! Only 10kg weight limit for carry on luggage."

Plussat: "None"
Miinukset: "Still haven't received been over 2 days."

Plussat: "The plane was on time, but the boarding process was chaotic. The flight attendants were nice."
Miinukset: "The seats were so small. I am 5'2" and had no leg room. I don't know how anyone who is taller fits. The food was really poor and my entertainment system did not work. Also, the gate was not posted on the board until right before the flight boarded and the boarding process was chaotic at best."

Plussat: "Overall the flight was fine."
Miinukset: "My connection in Madrid was bad. I arrived at gate E82 and had to get to A8. Terminals are laid out sequentially and it was quite a walk, with a passport check before the B terminal. Even with an hour and a half layover I had no time to spare going straight there."

Miinukset: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"

Miinukset: "Flight was cancelled without explanation. We scheduled flight was also seriously delayed. Flight to Barcelona was siginifivantly delayed as well. Poor communication to the passengers. I'll never fly Air Europa again. Moreover, I'll recommend my friends to not fly this airline as well."

Plussat: "The flight was great overall. The staff was super friendly and they kept coming around with water and tea. My seat was comfy and I slept a lot."
Miinukset: "This was a pretty long flight, but the seats did not have individual screens for entertainment like on most international planes. Instead, there were a few large screens in the center aisles but the shows were not in English and you had no personal choice of what to watch."

Miinukset: "Don't have tv , after overnight flights we sitting in airplane more than 1,5 hours with out air conditions"

Plussat: "Decent seats and well lit toilet. Flight landed a little early, which was convenient. The price of the ticket was competitive."
Miinukset: "Boarding was disorganized and a flight attendant was cranky most of the time. It seemed that most flight attendants did not speak or understand English. There was no entertainment, though this was a transatlantic flight. We were offered the rental of iPads with movies and music for 10€."

Plussat: "The crew members were really nice. Five star treatment for economy travelers."
Miinukset: "The plane is big and modern but lacks entertainment alternatives. They offer an IPad for rent for 10Euros. Not good."

Plussat: "Great value for the money, pleasant crew, good food, and comfortable seating."
Miinukset: "In flight entertainment limited to a few small TVs in the center."

Plussat: "Crew was very pleasant and helpful; I forgot to put my seat up n they got me straight with a big smile!! Makes a difference how you correct people. Plane looked fresh n clean And had pillows n blankets, didn't have to ask for one. Four smooth landings!! Thank you for a great trip"
Miinukset: "Tight squeeze sitting"

Plussat: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Miinukset: "There was one hour delay because the Madrid airport was foggy and they never told the passengers what was going on. When the airplane was almost landing at the Madrid airport with the normal low speed, then suddenly accelerated and start going up to flying around Madrid, then they put music and they never told the passengers what happened or what was going on again."

Plussat: "11 hours flight with no movies. Flight attendants very rude. Bad food. Seats doesn't stay where you want them to stay. They move by itself. Very disorganized embarkation, landing and takeout procedures. I had 3 delayed flights. Very bad experience. I don't recommend at all. Dirty cabin. I found someone else's hair when I opened the pillow."

Plussat: "Good service"
Miinukset: "Plane too crowded"

Plussat: "I was in business class on 787 and everything was fine."

Plussat: "The flight was again pleasant."
Miinukset: "In Barcelona, we waited for between 60-90 minutes for our luggage. Nothing was lost, so there were no additional complications. But it was not clear that why it took so long. The delay was so extensive that even the electronic board and our luggage station no longer showed our flight. The only saving grace is that we see other people's luggage were still coming out."

Miinukset: "The flight was delayed 3 hours and the boarding was quite disorganized."

Plussat: "The food and entertainment were good."
Miinukset: "The discomfort due to my seat assignment. My seat was directly in front of the wall to the restrooms; there was hardly any room to push my seat back into a cozy position and the continuous sound of the toilet flushing was annoying. Select your seats in advance if you're able to."

Plussat: "I arrived."
Miinukset: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."

Plussat: "the price"
Miinukset: "service,flight entertainment and food was poor quality."

Plussat: "Nothing"
Miinukset: "Crew Aircraft Disorganization at boarding"

Plussat: "Went to Barcalona for a wedding, Air Europa was the best price by far. We didn't get delayed once and our checked luggage made the transfer in Madrid."

Plussat: "The Airbus 330-200 offers a 2 by 4 by 2 seating plan. We like the 2 seats together on the window sides of this aircraft. Boarding by rows numbers stops the push and shove and allows for much improved crowd control. Plane departed and arrived on time."
Miinukset: "Much more fluid needs to be offers during flights . Also more variety of flavoured juices is required. The toilet were a mess and need more regular servicing More fruit needs to be added to menu"

Plussat: "The food was good and plane was new and clean."
Miinukset: "Very small seats, they only have the seats in sets of three. The flight was 45 minutes delay."