Mackinaw City hotellit lähellä Colonial Michilimackinac Park

Plussat: The staff was amazing and the room was clean. We arrived about one in the morning during a snow storm and the staff was so polite and awesome and checked us right in.

Miinukset: The breakfast was ok. A few things were cold but the staff and cleanliness of the room were great.

Plussat: Everything was perfect!

Miinukset: Everything was perfect!

Plussat: The fact that the staff was accomedating even with my children

Plussat: We were comfortable and slept very well.

Miinukset: No

Plussat: The location

Miinukset: The hotel is old and actually look even older, not clean. Pool and spa are so dirty that is is almost black floor and water looks dirty. Room are very small, not recommended at the cost they ask.

Miinukset: Theres not enough parking. If your not parked by a certain time you wont have a spot.

Plussat: The to-go breakfast because of corona virus was great. better than trying to go find something outside of the hotel, Coffee was great.

Plussat: Very friendly staff

Plussat: Easy access and nearby everything we needed.

Plussat: Room updates, continental breakfast, pet availability, and price.

Miinukset: Room was next to office. We dealt with consistent waterpipe & hallway noise without reporting. Early Saturday the desk rudely called our room to state somebody had reported smoke and marijuana smell coming from our room. An incorrect, huge accusation.

Plussat: The breakfast was great.

Miinukset: It smelled like mold and the air conditioner seemed to spew more mold into the room.

Plussat: Beautiful room with a balcony! The bed felt like I was sleeping on a cloud. Will definitely stay here again!

Plussat: It was supposed to be included but had to go to a second hotel to get it. The first morning was good but the second one it was not available. When I complained about it I was questioned about my reason for travel and if I was an essential worker. When I asked about a couple dollar discount to cover a fast food restaurant breakfast I was told hell no. I told the guy I would file a complaint with the credit card company and the hotel corporate office until we came to a resolution, the manager accused me of attempting to commit fraud against the hotel. Still waiting on the corporate office to complete an investigation into how we were treated.

Miinukset: Was placed in the wrong room, And then denied a different room + any sort of refund. The volume on our tv didn’t work, there was no microwave, insane amount of dead bugs laying around. All around a pretty negative experience for me

Plussat: Great location

Plussat: Nothing

Miinukset: They missed up our reservation. And then there sister hotel we stayed at the Hampton inn, was terrible and i got stabbed with a sewing needled. They wouldn’t do anything besides to tell us to leave if we didn’t feel safe no manager to talk to no customer service and every front counter lady all said that they were new and couldn’t help.

Plussat: The staff was really kind and on top of it. I did have stained sheets when I checked in. I called front desk and they changed them immediately. The view from the room and the location was great. Starbucks, shopping, the lake, and a Park for the little ones to play is in walking distance. I loved that the part of the lake they are on is next to shallow water. I utilized the tanning chairs, took my speakers out and played them on low, and just watched my toddler play in the water. It was actually pretty relaxing knowing the water was shallow enough for my son to play.

Miinukset: The property is definitely outdated but I didn’t go in with high expectations considering it is a best western. I camp a lot so it didn’t bother me. Other guests were complaining about the bugs at the property. This is outside booking.com and the property’s control. You’re going to run into this issue at any waterfront property you stay at. Just take bug spray and any bug repellant you use. I didn’t take bug spray and I regret that. It’s an issue in Mackinaw. Last year it was horse flies and this year it was mosquitoes. Other guests also complained about breakfast not being provided. As I write this, we are still in the midst of the pandemic. This is also outside the property’s and booking’s control because of the governors orders. Other guests were really the only annoying part. People continued to feed the birds. One moment it was a relaxing moment on the porch, the next moment a bunch of tourists started feeding the birds and hundreds of birds came. I kept asking them to stop and they didn’t seem to care.

Plussat: Lakeview and balcony

Miinukset: wish it would have a microwave

Plussat: Hotel is close to the shopping area and also the boats that go to Mackinaw Island. The breakfast buffet was very good with hot entrees; eggs, sausage, waffles and oatmeal.

Miinukset: We spent 2 nights at the hotel and it was very windy outside. Our room door #301 will poorly fitted to the frame of the door and the wind whistled through the door. I stuffed some papers around the door to stop the whistling.

Plussat: Very nice handicapped accessibility

Plussat: The breakfast was good. The location was prime for travel to the island, equidistant to each of the docks for the two major ferry lines. The room was nice, the staff was very helpful and knowledgeable of the area.

Miinukset: I don't like that the pool wasn't accessible without a trip outside. It was still cool enough outside that that was a deterrent from bringing my young kids to the pool. The layout was only ok for things like the breakfast location and pool location; they very much have the appearance that they were add-ons after the original building was completed. I also had an issue with our toilet not wanting to flush. The maintenance response was quick and efficient, but later in our stay it appeared as though the fix wasn't complete.

Plussat: Going home

Miinukset: Attitude by front desk. Pd for an anerican breakfast and got a apple and granola bar. Bed was okay that is after i called to let them know that one of the beds the bottom sheet only was half down ,the rest of it was the mattress cover. I was in a corner room on the main floor and the hallway was dirty,glad i was wearing shoes

Plussat: Hotel is in great location, staff was really nice & helpful.

Miinukset: Room was clean on the eye but was damp, smelled like mold & extremely old looking, like is has not been remodeled since the 70's

Plussat: The property wasn’t the best looks wise but it suffices as a motel.

Miinukset: The place wAs not nearly as nice like the photos portrayed. Th room was mediocre. The price wasn’t worth it either

Plussat: The location was what brought me to the Thunderbird while visiting friends. The breakfast was the highlight of the visit.

Miinukset: The bathroom was in need of an upgrade or at least repair. Shower controls, shower curtain rod and some new towels.

Plussat: The room was clean. The attendant was nice and attentive. Probably better place in summer.

Miinukset: Morning breakfast. Better pillows. Better soap bar. Room was small for king size bed.

Plussat: Close proximity to town.

Plussat: Great value for the price. Super friendly staff

Plussat: Beautiful room. Very clean. Fluffy towels.

Miinukset: Nothing. Great hotel.

Plussat: Very little.

Miinukset: Cold room, even with the heater on. The bathroom floor was even worse. The shower/bathtub drain was blocked and had to stand in water over my feet while showering. The in-room coffee maker was filthy and unusable. All in all, it was a miserable stay.

Plussat: Close to downtown

Miinukset: Staff member serving breakfast did not use gloves and when two other staff members came in she sat down with them at a table. Then talked loudly about how sick she is and how she had to go to the emergency room and end up on antibiotics.

Plussat: Was easy to find. Room was spacious, clean and well equipped. We did not hear our neighbors. :)

Miinukset: Breakfast ended at 9am. Even my toddler slept passed that. So we missed it. We were unclear if the pool was available as the sign on our door said seasonal but the hours on our key envelope did not.

Plussat: shower had good water pressure

Miinukset: old style 19" tube TV

Plussat: The staff was so kind and caring. Breakfast was outstanding.

Plussat: Staff fantastic, knowledgeable & friendly

Miinukset: No complaints

Miinukset: No air vents in bathroom. TV too small.

Plussat: Didn't stay for breakfast. Location was great.

Plussat: Easy fast check in. Quiet room and good coffee.

Miinukset: NA

Plussat: Location. Beautiful park across the street.

Miinukset: Room decor was tired. Needed updating. No fridge or microwave.

Plussat: View of the Mackinaw Bridge.

Miinukset: A refrigerator and a larger TV.

Plussat: Our room was beautiful with a view of the lake. We walked across the street to the park to see the lighthouse and perfect view of the bridge. Very nice breakfast.

Plussat: Very clean and well-maintained in a great location

Miinukset: Room two small, no Wi-Fi, no microwave, no mini fridge, breakfast starts too late. This hotel falls below the standard I would expect for the price paid. Also, breakfast was extremely skimpy.

Plussat: easy to get to

Miinukset: rather pricey

Plussat: Location was lovely and convenient. Local restaurants suggested by the staff were very good. the laundry was an asset. However the dryer was not very efficient and we had to dry clothes in our room.

Miinukset: the breakfast was cold and extremely limited .only powdered eggs with toast and bagels. The breakfast was not well supplied and iitems ran out. Seating was crowded and more space is needed.

Plussat: What's not to like, open your door or blinds and BAMM ! The Big Mac is staring right in your face ! WHAT AN AWESOME VIEW !!!

Miinukset: It would have been nice to have a Refrigerator ! and some updated Mattresses , woke up with sore backs :-(

Plussat: location and able to view the bridge from our room.

Miinukset: weather but that was no fault of the hotel

Plussat: Location is grate .

Miinukset: When I check in . Front stuff is looks like very tired Or sickness? Anyway he is not nice and very rude. Never go back again this hotel.

Plussat: The room we stayed in was super clean and when we switched to a handicap room it was done without a problem. We don't consider ourselves to be handicap but the toilets are set so low it makes it impossible for "old" knees to operate.

Miinukset: Our only problem as stated above was with the bathrooms. Even the handicap had a low toilet but it at least had hand rails to help. We really like your hotel and try to stay there every year when on color tour. But the older we get the harder it gets.

Plussat: Nice lakefront room.

Miinukset: Did not get stay at super 8 bridgeview..all hotels were closed except Hamilton inn .

Miinukset: When we arrived upon check in we were informed the room we booked online was not and they wanted to give us a different for the same amount, which if we would if boomed the standard room it would have been less. As we are discussing this with the employee (Andre Brown) he called his manager(Rick Brown) and as they were discuss Andre was laughing being very disrespectful toward us. When they refused to give us the room at the lesser rate we discussed canceling altogether. While still in the process of discussing with Andre, Andre claims our reservation had been canceled. As we continued to discuss miss this matter he now calls a female to discuss and she tells us they don’t have any vacancies what so ever. I ask her what about the room that we were they to check in for? She finally agreed that room is vacant bit is not the standard rate. The final outcome basically was that we could not get the room we reserved at a higher price (standard room price was available when we made reservation) for standard fee so they agreed there would be no cancelation fee but could not get that on paperwork. Rick the manager wouldn’t even get on phone with me to discuss. He made Andre do it all even after I requested to speak with the manager directly. I feel we were treated disrespectful and that didn’t even want to negotiate with us. It was there way or no way. I am not sure I would ever consider booking at this location again.

Plussat: The location in Mackinaw City is wonderful. It's right across the street from the Straits.

Miinukset: The housekeeping was not very thorough. We had a dirty towel in the bathroom and no soap. We stayed two nights and the second morning after our room was cleaned we didn't have any towels and no soap again. Hotel is a bit run down and dirty.

Plussat: Location was good. Easy access to shopping.

Miinukset: Noisy pipes at 0430 in the morning. So loud that it woke us up.

Miinukset: The mattress

Plussat: The location, that it included breakfast, the price. Not fancy, but nice, clean and comfortable.

Plussat: Big roons

Miinukset: Little cleaner.

Plussat: Great location. Out the front door you can see the bridge and The lake. At night the bridge is all lit up and has great views from the park across the street.

Miinukset: The room had a musty smell. My guess would be the jacuzzi tub. Also after using the jacuzzi there was floaties that must be scale from the hard water and not good cleaning.

Plussat: Location was great, room very pretty and clean. Loved the furniture. Staff very nice.

Miinukset: Breakfast food was quite sparse...