Hotellit lähellä Manado Samratulangi

Plussat: Staff (receptiont and room service) are nice and polite. The hotel isn't new but it's very convenient, location and cleanliness wise.

Miinukset: Nothing

Plussat: Staff was very friendly and service was excelent in every area

Miinukset: -

Plussat: I have stayed at several hotels around SE Asia, while Swissbel Manado is not the best I have ever experienced, it is great compared to Indonesia hotel standards. However, it is pricey. I stayed in the Deluxe room - with taxes and fees about $74 per night. The food is quite pricey as well. However, since the rooms have a fridge and a kettle, you can always grab snacks, drinks, and noodles from the market across the street. But the food they have IS tasty and you should splurge on it. The breakfast was delicious and had many options: pastries, fruit, cereal, Indonesian dishes, salad, eggs, fresh bread, and a large variety of juices. And everything I ate was delicious. The pool was rather nice, when children were not playing in it (as with all pools) and they will bring food/drinks to you while you relax. I also got an Ayurvedic massage and it was amazing. The staff is also helpful, and found a place for me to buy certain research supplies in town. The wifi is good (I was on the 7th floor - each room has it's own dedicated router), but not Netflix good. It takes about 3 times as long to stream anything online. This is not a bad mark on the hotel - I didn't expect anything other that this situation. However, i know that some people are curious how good the wifi is.

Miinukset: I would suggest you not buy pastries from the Swiss Cafe in the Lobby. I bought a cake and it was definitely not fresh. I was told they had been made the night before, however considering the cakes were all in the same spot from three days prior, that comment is suspect. BUT - they felt so bad that they later brought me 3 slices of cake to my room, all of which were fresh. So at some point the cakes here are good and are fresh. Also, as others have said, only a few staff speak English, but this is not the fault of the hotel. You are in a remote part of Indonesia and it is difficult to find people who know the language. Yes, it would be nice if we could communicate more effectively, but for the most part I got along just fine with my broken Bahasa.

Plussat: Cleanliness and room size

Miinukset: The reception said in-room dining is 24 hours but turns out during breakfast time they didn't do room service, perhaps coz of busy, which is understandable, however, this should be well informed to hotel guests carefully upon check in. And for a hotel this big, it's a pity you couldn't do a simple favour of sending congee up to the room for breakfast for our baby, as well as fried rice for us the parents, on the day we checked out, as we were so busy taking care of our baby while finalising our packing, so we didn't have time to go down to coffee shop for breakfast as our flight was 9am, so we had to leave the hotel at 7am. Especially we had 4 rooms for 2 nights each, we would've appreciated some little help for breakfast. In addition, wifi wasn't working well in all areas, room and lobby.

Plussat: Very friendly och helpfull staff, big room and there was free walter bottles in the room, red before that you have to pay for that. Big breakfast buffé and nice with the pool. Close to the ocean and Megamall

Plussat: View was perfect. I booked the room specifically for that. Breakfast. Pool.

Miinukset: Price wasn't actually low. But it was OK for the last 3 days of vacation

Miinukset: cleanliness of towels cleanliness of the bathroom

Plussat: Staff friedly and helpfull with quick checkin.

Miinukset: The usual problem with hot water is not really hot. Same for long time now last few years. Also the hotel can nit handle no guest. Food runs out, no seating, slow to clean up. For peak tines ie hoidays need to add staff and increase food preparation to handle.

Plussat: The staffs are friendly and helpful The room is clean

Miinukset: Too small gym with plenty of people

Miinukset: Sevice

Plussat: room is ok

Miinukset: bar and restaurant are awful

Plussat: Good value for money

Miinukset: Na

Plussat: there was a reasonable selection of food to have and as much as you want.

Miinukset: the food selection did not vary for one day of the 9 days i was there. could vary one or two dishes/fruit every so often to make more selection. no museli of yogurt.

Plussat: Breakfast very good

Miinukset: None

Plussat: The location is good for those who prefer a bit of quietness. Staff serves and smile every time we bump into them, reception is really awesome. Restaurant have plenty of seats and food are varies, they also sell cakes at the counter.

Miinukset: It's old building, somehow the smell and looks is not pleasant. No swimming pool too. And the bathroom in my room is a bit tight. The hotel needs to provide more parking space, because we somehow don't feel comfortable trusting our car to strangers.

Plussat: I like the taste of the breakfast options n the cleanliness of the room..next time i will come back

Miinukset: Add more breakfast options like manadonese cakes

Plussat: Location, food, pool, big rooms

Miinukset: Not clean

Plussat: The only positive about this place is it’s an easy drive to the airport. But I’d prefer lose half an hour sleep and stay in the city next time

Miinukset: Not clean. If you have a tired crumbling old resort, you at least need to keep it clean so it’s not awful. The bathroom was disgusting. They did ‘upgrade’ me on arrival to a suite - but I’d prefer have something a quarter of the size that was nice. In need of repaint and refurb. Bed was comfortable! Wifi did not work. Asked for a glass of red wine at dinner, she didn’t give me a wine list or mention it would be 250,000 - if I had known, I would have stuck to Bintang! There was an inter-connecting door to the next room that had the key in it, that concerned me as I don’t know if it is locked or if the other room has access. No plugs near the bed. Stayed at ibis city center before trip - would highly recommend instead of this place. Thought Novotel was supposed to be a step up on ibis?!

Plussat: Very good breakfast

Plussat: Location near airport. Good for a transit stay

Miinukset: Airport transfer preorganised

Plussat: Air condition and TV good, at least can sleep well, near airport and the staff very welcome and helpfull

Miinukset: Old hotel, the room was dark, wastafel broken, refrigerator not cold, bathroom not so clean . Breakfast not recommended

Plussat: The bed comfortable but makes noise the sheet is clean and the bathroom is big with nice bathtub looking at the garden

Miinukset: The staff at the reception could be trained to be more helpful and responsive. They are smiley and friendly but they are slow to understand and even we have explained several times they still don’t get the matters. The staff at the restaurant are great on the other hand.

Miinukset: Room dirty, smell and when we arrive in the room, wastafel did not work properly House keeping should more pay attention to clean the room

Plussat: So comfort like home

Miinukset: Not yet

Plussat: The breakfast is good. We stayed for 4 nights and every day the breakfast menu is different. Hotel location is very good, just about 15-20 minutes drive we can reach Megamas area where we can find malls, restaurants etc.

Miinukset: There was no porter who helped me to bring luggages from the car to the hotel lobby.

Plussat: The design and cleanliness of the premises.

Miinukset: Nothing. All was great

Miinukset: Watermark and stain at bathroom wall.

Plussat: Clean and comfortable

Miinukset: There's no hair dryer

Plussat: cheap meeting package

Miinukset: Very slow wifi, not suitable for business traveller

Plussat: It is on a beautiful location and the staff is friendly and helpful with all our requests.

Miinukset: The prices in the restaurant are high.

Plussat: Good sea and sunshine

Miinukset: So noise around cocotinos

Plussat: Beautiful hotel, near the airport so handy for a flight the next day

Miinukset: Not all the staff spoke English. Nearby Mosque blasting out call to prayer at 4am

Plussat: The bungalow was beautifully furnished and had great views. But the real strong point of Cocotino's is the restaurant. The food is really well prepared, tasty and well seasoned. From "western" dishes to local Indonesian classics - you can't go wrong with your order.

Miinukset: Reception staff duped us when arranging the airport transfer. We paid way more than other guests, and when approached about this, the receptionist quite cheekily told us that we hadn't haggled enough with him to receive the lower fare. He also inisited on us paying the transfer in cash to him, rather than to the driver.

Plussat: Good service all round. Breakfast was a good selection to choose from. View is great from the room.

Plussat: The breakfast was ok .most of the food was cold .

Miinukset: The pool was nice but often no where to sit . Our room was very noisy from the bar downstairs ,thankfully the front desk moved us to a quieter room ,

Plussat: Price could be way higher for the luxury of facility, though their food and adventure options are pretty much your only choice but they have really good choices.

Miinukset: Really nothing to complain about at all.

Plussat: Location, bed was comfortable

Miinukset: We arrive at 10 am and been told to come back after 2 pm for check in, fine. We left the bags at the concierge. Check in was done at 4 pm and we were given a room at the 6th floor. Entering the room we notice the bed linen were stained, the pillow covers also stained, hair on the bathroom and a someone spit on the floor. Disgusting.... clearly the room wasn't properly clean. After complaining at the reception they gave us another room. Worst experience ever in an Hotel in Manado. I work here and I visited many hotel/guesthouses in the city even of lower level and never happened to find spit on the floor. Cleaning service is done by few young boys clearly not up to the job... managment didn't check. Will never come back, avoid this hotel in Manado.

Plussat: The location is very near from Megamall, which one of the big mall in Manado.

Miinukset: Nothing

Plussat: Is nice building and it has a great view to the ocean. Breakfast included and has the option of room service for lunch and dinner (pay appart)

Plussat: Nothing!

Miinukset: Everything! Misleading information about the Breakfast included as well. Beware! Double Express Room the breakfast is only fried rice, coffee and tea. But there are no explanation regarding that. It wrote Breakfast included, was expecting full buffet breakfast! The Hotel is too pricey for what they offer people! Bed and pillows were very uncomfortable! Too many chlorine on the pool! There are more better budget rooms in Manado rather than this Hotel!

Miinukset: Little dirt every where in the room

Plussat: So quite place

Miinukset: The pool is not safety for kids, becouse some floor is broken and hurts.

Plussat: The view from the room

Miinukset: 500 people in the pool. Room for wasn't cleaned. Tried to charge me for breakfast upgrade when it was included in my booking.

Plussat: The swimming pool is the best feature

Miinukset: I stayed there couple years ago it seems the place has a lack of maintenance

Plussat: I stayed here because I'm an English professor at Manado International School and the faculty housing had a problem with electricity. For me, the location is ideal because it's only about a mile to the school

Miinukset: The peeling wallpaper...

Miinukset: A hotel of this statue should not have a smelly dirty toilet. No in the lobby, for sure not in the room. It's quite run down.

Miinukset: Lift no clean, the drain in the bathroom is clogged, room door lock problematic and service for breakfast is less than satisfying. Thank you

Plussat: Nice location and friendly staff

Miinukset: Wifi was weak in the upper floors

Plussat: Location, the room and staff

Miinukset: Poor wifi coverage in the upper floors

Plussat: We were just looking for a simple, comfortable hotel after a number of days of basic accommodations in central Sulawesi. The staff were nice, though I'm not sure if they spoke much English. The rooms were basic, a bit small if you have large suitcases. But they were clean and comfortable enough. The location was reasonably convenient as we were able to walk to restaurants and coffee shops nearby.

Miinukset: Breakfast was a bit bland. Would have been nice if they included fresh fruit. The beds were a bit too soft for me so my back got a bit sore.

Plussat: Nice good budget option in centre of manado, great if you need to stay over for the night.

Miinukset: Book without break fast, better.

Plussat: Comfortable bed, close to shops and restaurants. Good value for money. Definitely ok for one night.

Miinukset: Cleaning could be better, stains on towels and bed sheets.

Plussat: Nothing - left as soon as we arrived

Miinukset: Everything

Plussat: Hotel location.

Miinukset: Facilities

Miinukset: It was a super old hotel that wasn’t properly maintained. Room was dirty, sheets and towels were not white anymore as they supposed to be with lost of dark stains. The bathroom was soooo gross!

Plussat: Decent swimming pool. Clean sheets. AC worked.

Miinukset: EVERYTHING! Just about everything dun down and awful. Huge carpet stains. Toilet and shower not working. Grungey! Awful !!!!

Plussat: Close to the place that I want

Miinukset: There are a lot of arts in 5he rooms

Plussat: Pretty close to stay a night if you are tired from your flight and on your way to Bunaken.

Miinukset: Lies on booking.com (no wifi in room),(no shuttle from airport to hotel), very VERY unfriendly grumpy manager. (normal personel is ok), though they didnt answer emails or the phone, Very nasty swimming pool; could not even see the bottom., toilet had no seat, right next to a busy road with loud motorcycles. Dirty room. Never ever going back here again.