Manado hotellia

Plussat: The property quite good

Miinukset: I can’t find

Plussat: Diving in Bunaken. The pool and gym good. Staff very friendly

Miinukset: Problems with the bill, but we Will sort it out. No Beach - mangrove

Plussat: The grounds of the hotel

Miinukset: More variety of the food

Plussat: The resort area is just like a lush botanical garden. You feel comfortable here. Breakfeast is good, with both a western and asiatic choice. The dive center is a very professionel organization. I enjoied every dive. The hotelroom had a nice sofa to sit in, and there is lot of room for olacing your gear and luggage. And a lamp by the beds, that actually could be used for reading. Not to the very nice pool witn comfortable placed to lie and read, and hammocs to sleep in.

Miinukset: The fridge in the room is too varm, and cannot be adjusted.

Plussat: Everything at the hotel is very nice

Miinukset: Nothing

Plussat: We liked the most the people who working there. The staff is really nice and they try everything to make the stay as pleasurable as possible. The coffee at the restaurant is by far the most enjoyable coffee we drank so far in Indonesia. The area of the resort is clean and the offered activities are worth the money. We would love to stay again. P.s. go to the Siladen Island for snorkeling :)

Miinukset: High prices for laundry - but the clothes were clean tough :)

Plussat: Absolutely everything. We had an amazing time! The staff were the friendliest people we have ever met, so helpful and welcoming. Ebsan - the manager - in particular was always there with a smile and the staff in the restaurant were incredibly friendly and remembered our coffee orders each day. The facilities were perfect and the boat trips to dive/snorkel around Bunaken were super accessible. We got the “full board” package and were never hungry. The food was some of the best we experienced while staying in various places around Manado - a great mixture of local and western dishes. Such great value for money and definitely a place we will be recommending to others. 10/10!

Miinukset: Couldn’t fault anything.

Plussat: Kaunis piha-alue ja uima-allas.

Miinukset: Aamiaisella ei ollut meille paljon syötävää. Onneksi oli edes biljardi, illalla ei ollut paljoa tekemistä. Emme saaneet vuokrattua kuskia joka olisi lähtenyt näyttämään saarta, tarjolla oli ainoastaan retkiä. Manadossa ei ollut mitään nähtävää. Bunaken tai Siladen saaret ovat seuraava valintamme, täältä pitää mennä veneellä jos haluaa snorklata. Ei uimarantaa.

Plussat: The food, the price, and mainly the simpathy of all the staff ! Ingrid, Ebsan, Vira and all the rest i cant remember the names! They are all of great value for an hotel like Luley, wish all the hotels had staff like this one!!

Miinukset: Nothing really

Plussat: The atmosphere was great and can go directly to the diving boat.

Plussat: Great staff and good food.

Miinukset: No beach.

Plussat: Big rooms. Hotel was close to the terminal for ferries, for example to Siau.

Miinukset: No twin beds available.

Plussat: Very good swimming pool (at least 25 m). Also a good breakfast.

Plussat: Everyone was very helpful and friendly. The food was amazing and even though you are spending a bit more for your meals you are getting your money worth for sure. Breakfast was truly amazing and had so many options that you won't need to eat for a week. The hotel is set back from the hussle on the streets and therefore very quiet. Worth every penny for such great comfort.

Plussat: Staff is great

Miinukset: 5 stars hotel with no hot water smelly room toilet doesn’t work ... terrible place to stay

Plussat: food was great pool was large, clean and beatiful

Miinukset: one time we needed to ask for towels as there were none. The staff came quickly with new ones.

Plussat: Enjoyed the Valentines dinner and dance at the hotel and restaurant.

Plussat: The staff was helpful and smiling. That was nice.

Miinukset: No hot water,not clean enough,very tired towels and plates. No spa facilities as mentioned. Missed wake up call. Disaster.

Plussat: The staffs of the hotel were very enthusiastic

Miinukset: Too much money for the quality. We had a wonderful hotel in Jakarta for the same price ( ermitage hôtel )

Plussat: Clean and modern with good size room. Nice pool though I never used it. Breakfast was good with a good range of food choices. Staff were cheerful and helpful.

Plussat: The rooms are nice and clean. The breakfast is excellent. The evening piano player and singer are good. Buy drinks at happy hour as they are expensive.

Plussat: Everything

Plussat: Bed very good. facilities close by.

Miinukset: pool area doesn't get sun and is not a nice space.

Plussat: Friendly staff. Comfortable and clean. They were very understanding when we couldn’t make our first night at short notice because our flight from Jakarta was cancelled. Great pool.

Miinukset: We asked for quiet rooms but were given rooms overlooking the very busy road so traffic noise all night.

Plussat: Very nice everything! And one of the best breakfasts ever!:-)

Miinukset: English language of the personal could be a little better!

Plussat: I have stayed at several hotels around SE Asia, while Swissbel Manado is not the best I have ever experienced, it is great compared to Indonesia hotel standards. However, it is pricey. I stayed in the Deluxe room - with taxes and fees about $74 per night. The food is quite pricey as well. However, since the rooms have a fridge and a kettle, you can always grab snacks, drinks, and noodles from the market across the street. But the food they have IS tasty and you should splurge on it. The breakfast was delicious and had many options: pastries, fruit, cereal, Indonesian dishes, salad, eggs, fresh bread, and a large variety of juices. And everything I ate was delicious. The pool was rather nice, when children were not playing in it (as with all pools) and they will bring food/drinks to you while you relax. I also got an Ayurvedic massage and it was amazing. The staff is also helpful, and found a place for me to buy certain research supplies in town. The wifi is good (I was on the 7th floor - each room has it's own dedicated router), but not Netflix good. It takes about 3 times as long to stream anything online. This is not a bad mark on the hotel - I didn't expect anything other that this situation. However, i know that some people are curious how good the wifi is.

Miinukset: I would suggest you not buy pastries from the Swiss Cafe in the Lobby. I bought a cake and it was definitely not fresh. I was told they had been made the night before, however considering the cakes were all in the same spot from three days prior, that comment is suspect. BUT - they felt so bad that they later brought me 3 slices of cake to my room, all of which were fresh. So at some point the cakes here are good and are fresh. Also, as others have said, only a few staff speak English, but this is not the fault of the hotel. You are in a remote part of Indonesia and it is difficult to find people who know the language. Yes, it would be nice if we could communicate more effectively, but for the most part I got along just fine with my broken Bahasa.

Plussat: We were upgraded to a Junior Suite which added to our comfort in the hotel. The Restaurant and Bars were very affordable and offered a good selection and price. We appreciated the pool for a cool off and swim. Staff were very helpful and responsive.

Plussat: 90% of overall, check in and out breakfast and hotel room

Miinukset: Bath room and the traffic around the hotel

Miinukset: The currency exchange rate was a rip off as i wanted to change $200 US into Rph as i was leaving early and had to pay cash for the rental car and there would be no money changers open at that time at the airport prior to my departure. The rate offered was 10,000 rph per US$ !!!! Normal exchange rate by web based currency changers was 14,400 Rph. I managed to find a currency exchange in town that was open and they gave me 14,280 Rph per US$ That was the only adverse item reference my stay but if I had taken the rate offered i would have been getting a very bad deal.

Plussat: Friendly environment

Miinukset: Lack of signage that show where to where inside the hotel

Miinukset: The Best Hotel in Manado

Plussat: We just love the Aryaduta Hotel. The best is the view onto the sea and the volcanoes around, to watch the beautiful sunset from the pool. The staff is extremely nice and the breakfast buffet is overwhelming with its richness.

Plussat: For me the scenery and the atmosphere, I can enjoy the sunrise and sunset. Very close to Bunaken.

Miinukset: Nothing

Plussat: staff. very helfull

Miinukset: weather

Plussat: Location, breakfast, service, value of money

Miinukset: Aircon was quite cold and running all the time which is part of good service , but for me waste of energy. Stuff didn’t speak much English.

Plussat: Food and location near from Hospital.

Miinukset: Air condition too cold

Plussat: The food and the services

Miinukset: Need better cleaning in the bath room area

Plussat: The location is very good - close to the malls and the bars. Breakfast was very big and tasty.

Miinukset: The staff at the reception were unfriendly during our check out and afterwards when we came back while having forgotten our watch in the room. Mistakes from their side were not acknowledged from them and the management altogether. This experience has left us with more negative memories of the stay than positive.

Plussat: Check in and out was quick and efficient. Hotel is in central location to shopping and entertainment areas. Staff always friendly and helpfull.

Plussat: The price is okay. For the price I booked, it was already included with breakfast. It is in the city center. It is also close to hospital (just beside the hospital). Actually they are in the same building.

Miinukset: I booked for deluxe double bed sea view, but I got twin bed city view. I came at 2.15pm. The lady at the reception say that was the only room available. As a i know the check in time is at 2pm. The area around swimming pool is not clean. The water in swimming pool is not clean. I left my medicine at the hotel, but when I checked again the asked me to wait one night and simply they said they didn't found anything left from my room.

Plussat: we liked the swimming pool and the big room. Super friendly staff smiling and very polite.

Miinukset: the hotel was not able to provide snorkeling trip beacause there were a big group of chinese people. so we did it with the murex resor. Breakfast more suitable for chinese people. The shuttle to the mall only 2 times a day. Need to improve the food at the restaurant.

Plussat: Hyvä aamiainen

Miinukset: Siisteys allasalueella

Plussat: The location, the food and the pool

Miinukset: Some of the room facility is not working such as the mini bar and the toilet curtain.

Plussat: Nice environment

Miinukset: Multiple times power outage, broken aircon, and slow response from the technician on the issue regarding aircon.

Plussat: The swimming pool is good

Miinukset: There is no playground for children.

Plussat: Garden

Miinukset: No too much clean No helping for transport

Plussat: we got a renovated room which was nice. good pool. staff was very nice especially the guy who organized us a transport in the night to the airport. if you have an early flight in the morning better organize a taxi or another transport. we tried with grab, taxi but nothing was available so an employee of the hotel brought us. and it was a saturday morning.

Miinukset: the toilets in the pool area were not cleaned/working. the standard is not as high as in other Mercure hotels but I dind‘t mind.

Plussat: Accor hotels have made their mark on this place: Hotel has been recently renovated - our room looked fresh and tastefully decorated. Internet works well. Staff are well-trained, very friendly and speak good english Very large free-form pool with helpful, friendly pool attendants. Resort is spacious and does not feel congested even at high occupancy.

Miinukset: Getting a taxi or a Grab car can take a while sometimes. Hotel transport often not available. Breakfast buffet designed for Chinese tourists, who are in the majority. May not always meet expectations of western tourists.

Plussat: The resort is located a bit further from the city centre which I really liked as it is away from any noise (perfect if you’re looking for a quieter place). The staff were incredibly helpful. The wait staff at the restaurant even gave me tips on where to buy klappertaart - a must try when in Manado. They even packed a breakfast box for me on the days I missed out on the buffet as I went on day trips around the highlands. The massages were great and sunset views were beautiful. As a solo female traveller, I felt really safe.

Miinukset: Even though my room was the newly renovated one, the air conditioner wasn’t cold enough.

Plussat: Spacious room. Not to much interior. Need to install at least table. The beach is reclamated. So no real beach. Just a sandy pond beach with no wave.

Miinukset: Interior not complete.

Plussat: The staff is very very very good. the room is clean and big. the swimming pool is clean and maintains well. other facilities or equipments are also very complete, willing to come again.

Miinukset: Apart from the room service, there is no place for having a good lunch and dinner, but the room service is delicious. The free WIFI is pretty slow, even cannot open the map search.

Plussat: The staff are friendly and helpful, the facilities are just the right combination of cleanliness, comfort and charm, and all are in a beautiful natural setting, so welcome in the middle of the city! Also really glad they are members of North Sulawesi Watersports Association (NSWA), promoting conservation of the marine environment.

Plussat: Very nice cottage

Miinukset: Beach and nothing to do (partly due to location on very busy road without restaurants/cafe ect.)

Miinukset: They robbed us inside the room. They took a mobile phone that was in charge and the cash they could find. The staff confirmed that it had happened before, but that they did not take charge, because in addition, they do not have insurance for these incidents, on the other hand, inadmissible. The hotel is a transit area for supplies to other islands, so security for the transfer of people outside the establishment should be assured. Not only is it not, but the hotel has completely disregarded the matter. They tell us that they may have entered through the bathroom window, because the mesh was torn off, but we were more inclined to think that they entered through the main door while we were dining a mere thirty meters away, inside the same hotel. They knew where we were and when we were leaving. It is not safe and the hotel is not responsible for anything. They invite us to claim our insurance company.

Plussat: Little lush paradise off the not far away city Manado. Beautiful charming garden. The diving is all about critters, or walls if one books a trip to Bunaken area, which also is turtle heaven... The food is super delicious and diverse, even for vegetarians. The massages are perfect to relax and if one is interested, there are great tours into the mountains or national park, and the guide knows so so much about this area. The staff is super friendly. The atmosphere is family style. Even the management sits with the guests at the table for the meals. They offer free transfer for pick up and drop off in Manado area for arrival and departure and can quickly order one a goCar or goJek to visit the city.

Plussat: A great hotel for staying a few nights, staff is very professional, and everything meet expectations

Miinukset: A bit pricy

Plussat: Mostly the staff! They are Great! Lots of fun! Amazing tours with Pono! You have to try the Minahasa tour! Really good food! The Sunset is awesome and the muck Diving excelent! Also i have Been to Lembeh but i prefered the Diving in Mapia resort! Thank you to Bernard and Hendra they showed me amazing stuff Swimmingpool also really nice! All in all it was Perfect thank you to all Mapia Crew!

Plussat: Good was very nice. Nice pool. Lovely staff.

Miinukset: Nothing

Plussat: FOOD is good.

Miinukset: No diving class or other acitivties

Plussat: Thank you very much for this wonderful holiday. We felt very comfortable and warmly welcomed right from the start. The excellent organization and loving attention to the guests of Anissa and Mia made this holiday an unforgettable experience. None of our wishes have not been fulfilled. The entire staff takes very attentive and loving care of all guests. The complex is beautiful and you feel like in paradise. The food is excellent and also special requests were fulfilled. The organized tours (diving, snorkeling, beach day on the Silades, Minahasa) were unique and we will remember you forever. A truly exceptional and highly recommended resort with a highly motivated staff, which makes a further stay worthwhile in any case.

Plussat: Very nice cottages sea front, great diving in Bunanken Nice swimmingpool Good food Friendly staff and great friendly management made the experience very positive One of the best quality price ratio in the area

Plussat: good location

Miinukset: 1. Shower water is not good. Sometimes cold. 2. Loudly, can hear other room.

Plussat: Size of room and location

Miinukset: Bathroom

Plussat: Location was perfect, near town square

Miinukset: Bathroom! It's plastic, and make a lot of noise as it can be

Plussat: this Hotel is good, nice clean and very friendly. but not for children,

Miinukset: no playground and swimming pool. the lobby is to crowd. not enough room. very small lobby not good to take with family.the room very small.

Plussat: Everything are excelkent. The food, staffs, the room, the rate through booking.com are very good, close to shopping mall

Miinukset: None

Plussat: Staff was very helpful and friendly. Front desk was efficient and quick. The hotel is across the street from a mall and is close to a money changer. Laundry service is quick and cheap. The view is wonderful. It was good value.

Plussat: Location

Miinukset: Nothing

Plussat: Take away breakfast at 4am Clean and soft sheets, no questions about the cleanliness

Miinukset: CAnt think of much

Plussat: The location its perfect. Closed to the shopping centre and easy to go around. Staff was brilliant. Services are really good

Miinukset: None

Plussat: Breakfast is tasty and good. The staffs at receptionist and restaurant are very very polite and value customers need. The location in front of Manado Town Square where you can shop, dine & spend time in coffee shop. I ask for umbrella but they give me a ride in a car to Mantos (no need to cross the street and no wet at all). Fantastic.

Miinukset: None that I could think of.

Plussat: The concierge was very helpful in finding us authentic cuisine.

Miinukset: Not much

Miinukset: Christmas ornaments were lacking

Plussat: Everything was fantastic!!! We will come again.

Miinukset: Everything was perfect.

Plussat: Staffs at reception and restaurant are friendly and polite.

Miinukset: The hotel is noisy with banging doors and you can hear people talked and talked loudly until early morning. The shower water is smelly and not enough pressure. It is pricey. The property needs to be renovated. Could not get a non smoking room even though booking for non smoking room.

Plussat: Clean and they had live music

Plussat: Breakfast now starts at 4am so i can get breakfast before i go on my last day as before leave early - before 6 so no breakfast.

Plussat: Checking inand out was quick breakfast starts early so can have before i go as have to leave early.

Miinukset: Even though a non smoking room i could still smell cigarette smoke. Not sure if have total non smoking floors. The chinese tourists like smoking in the room.

Plussat: Location for Bunaken

Miinukset: ---

Plussat: Fast check-in, excellent breakfast

Miinukset: Nothing

Plussat: Everything! This place was incredible! Nice facilities. The food was delicious. Lunch and dinner consisted of a 3 course meal. Breakfast was good. The staff were friendly and helpful. The beach and reef in front of the hotel are spectacular. I loved this place, extended my stay one night, and wished I could have stayed longer. It's the perfect place to dive, snorkel, read, and relax in the sun. It was worth every penny.

Miinukset: Kayak was out of use for the time being. I would suggest adding an Indonesian breakfast choice.

Plussat: Great location, snorkeling right in front of hotel. Peaceful and tropical location. Nice boat ride and car service from airport (albiet at a steep price). Spending night in Manado was good plan.

Miinukset: "Nickle and dime" you for every little amenity (borrowing fins, for example). Food is ok if you like seafood and pasta frequently. Pricey for what you get -- not a good value. Disappointed in caliber of snorkeling vs. Great Barrier Reef.

Plussat: The food is good. The sea is so beautiful and the price of snorkeling is cheep.

Miinukset: We have to walk in the sea to ride on the boat to the onong resorts. So the stuff should tell that we had better wear the clothes which is okey if wet.

Plussat: Fair location

Miinukset: Way overprized, toilet was 20m away, small rooms

Plussat: The location on the point, near beaches and good snorkeling spots was superb. It was great to be in such a relaxed atmosphere, with friendly staff and good food. The beachfront cabins are worth getting - as the view is terrific. We really enjoyed our snorkeling trips with the dive boats. The staff were very friendly to my kids. The resort is pricey but they work hard to maintain European standards.

Miinukset: Minor issue - the music played in the restaurant / bar was sometimes too loud.

Plussat: Got upgraded to room right on the beach.Food was great.Comfortable bed and newly renovated bathroom.Room cleaned daily.Booked to go diving,got in the water but was unable to equalize my left ear and was not charged for dive.Beautiful island excellent for snorkeling with plenty of coral and fish right out the front of our room.

Miinukset: All good

Plussat: The sea view is fantastic and the food is really great and the staff was friendly

Miinukset: the hotel hadn‘t a beach you had to walk a few minutes to a big one , but you could use the beach and the pool from the other hotel

Plussat: Best coral ever and very good beds. Stunning views and good food. Olivier is a very Nice manager. We had a great time, thank you.

Miinukset: Nothing

Plussat: Good diving and friendly staff

Miinukset: Way overprieced, the room had a private bathroom 20m away, walls are simple timber and you could hear any movement from next door, meals are 10us way out of indonesian standarys, i warn you check your budget before accepting a lousey room for 100 us a. Night

Plussat: Amazing and very quiet beachside resort on Siladen island, neighbouring the more expensive Kuda Laut resort (same owners), where we were sometimes invited to for meals at their restaurant and sharing the same fleet of dive boats (Celebes divers) for the trips to the dive sites. Great bar, singing local songs in the evenings included, great staff, very friendly, superb diving sites (vertical wall reefs all around the place, plenty of turtle, blue spotted sting rays, Napoleon fish, Giant Trevally, smaller stuff, like Nudibranch, and if you are lucky, also some white tip and black tip reef sharks), with very experienced dive guides. Sun sets next to Manado Tua each day, watching sunsets is a must do here for all the romantic souls. If you ever want to live in paradise, if only for a few days, go here. It was hard to leave this island.

Plussat: The bed is quite comfy

Miinukset: The hotel need a renovation, lack of breakfast variety

Plussat: The hotel is quite old, and this make the rooms are significantly bigger than newer hotels. I like it very much! The bed was also good, I can sleep really well. Airconditioning was not cool enough, and TV channels were limited, mainly only local channels. Don't expect too much about internet, there was wifi, but very slow. The wine and cigar lounge was great and the staff were very friendly and helpful. Food taste was not so great, but some were good. There was no egg station at breakfast, and most of the food served were local delicacies. The portion was very large, really makes you full. Worth the money!

Miinukset: Internet was really bad, airconditioning not cold enough, the swimming pool was not clean, hot water was not hot enough and the shower was not correctly positioned for a comfortable bathing. The water boiler in my room was dusty inside out.

Plussat: The room view

Miinukset: Bad smell on lift

Plussat: Hotel is old and worn out, dirty room and restaurant staff were not so customer friendly.

Miinukset: After i did check out and hop on to taxi, was halfway to bitung i realised that i left my phone charger in the room. I called later to the reception only to get answer that there was no charger. However i know i left it there because i used the charger at morning. Means the housekeeping stole it.

Plussat: The bed is quite comfy and the spa is good

Miinukset: The hotel exterior need to be renovated immediately, the variety of the food is so bad, but the spa is good

Plussat: Everything and mostly the cleanliness and Preparations about everything

Miinukset: Nothing to complain .As of now experience is likeable

Plussat: I think all the rooms have a bathtub.

Miinukset: It was a near perfect hotel, but definetely need an upgrade now. Bathroom, carpets, spa room, were old

Plussat: The massage and kind staff - breakfast buffet good - but could improve on fresh fruits

Miinukset: The carpet - old bathroom - elevator seemed old-- location horrible !!! Pool needs a revamp but at least was clean

Plussat: Friendly staff that makes you feel like "home sweet home". Good music Lounge with smooth music and helpful bellboys and security staff.

Miinukset: 1, No Iron n ironing board provided in room. Required to iron but we have to wait for HouseKeeping staff to come in after 6.30 am. 2. Air Cond. required services 3. Orded a Steak Salmon ( room service )- room 1108 ..very bad presentation, taste less and to my surprise with plenty of bones. 4. Loud noise and rude during breakfast with the guests from China..shouted and talking pretty loud as if they own the restaurant.

Plussat: this is the first time i stayed in this hotel, for me the location of the hotel is very good.. easy to reach, close to the supermarket (Top mart, Multi mart, Indomart, alfamart), halal food and food court (KFC, Ayam Gembus, Bakso Malang) and many more.. the room is nice, the furniture a bit old but work fine..

Miinukset: the wifi is very bad though, very slow

Plussat: Nothing

Miinukset: Everything is poor

Plussat: Location to airport was excellent & it was nice to be able to go for a short walk to the local shopping mall. We had dinner at the restaurant & the food was beautiful & price right Many thanks to all the friendly staff we got to meet

Miinukset: Nothing

Plussat: All staff were extremely helpful and friendly

Plussat: Location

Miinukset: Dirty shower No towels

Miinukset: We booked transfers to the airport in advantage with all important data provided. Nevertheless we had to explain to three different employees the exact pickup time. We even got a call quite late to our room to ensure that the pickup time at 04:30 AM is right. But it worked finally...

Plussat: Close to the airport. Comfortable bed. Friendly and excellent service by staff

Miinukset: None

Plussat: Location near airport. Good for a transit stay

Miinukset: Airport transfer preorganised

Plussat: Good location near the airport, with plenty of outdoor space, and close to small shopping mall for essentials. Great staff, good selection and variety for breakfast buffet, comfortable rooms

Plussat: The swimming pool is great, the room is comfort and clean.

Plussat: Close to the airport

Miinukset: We didn’t like the bed. It was also noisy.

Plussat: Location

Miinukset: Room

Plussat: Very friendly and helpful staffs. They can speak English fluently. great sea-view. Location near shopping center.

Miinukset: Breakfast was not bad, but could be better. Extreamly Noisy seafront road. I had already seen this problem in other reviews, yet I couldn’t imagine that was THIS level. Seems like every gangster in Manado gather here at night.

Plussat: Staff was very courteous, friendly and helpful!

Miinukset: Check in process too long

Plussat: Perfect location.right infront of the beach.

Miinukset: Very noise at night

Plussat: Good Location

Miinukset: Dirty

Plussat: Siisti huone ja hyvällä sijainnilla. Henkilökunta oli palvelualtista. Balilainen hieronta oli hyvä. Näkymä huoneen ikkunasta muistutti, kuin olisimme olleet laivassa.

Miinukset: Room servicen tuotteet olivat loppu?! Vain yksi hissi käytössä, joten liikkuminen oli hidasta. Rauhaton ympäristö ja huono äänieristys

Miinukset: The room is too small for a hotel.

Plussat: Great location !

Plussat: Location is superb

Miinukset: Nothing. Everything was perfect and everyone was enjoying their stay

Plussat: It is on a beautiful location and the staff is friendly and helpful with all our requests.

Miinukset: The prices in the restaurant are high.

Plussat: Good sea and sunshine

Miinukset: So noise around cocotinos

Plussat: The setting (on the beach, and within a small village) was lovely. I liked the afternoon tea.

Miinukset: The resort was very busy. As a first time diver I was hoping to go out one to one (or maybe two) with an instructor, but that wasn't possible due to big groups dominating their time. Having read reviews about the dive masters being great with first time divers that was why i picked the place, so I was surprised because I didn't get that feeling from them and was not comfortable in going out for my first time with a loud, obnoxious group. Really glad I waited until my stay at a different, smaller place in bunaken. On another note, the food was only ok

Plussat: Beautiful rooms and garden

Miinukset: Far too expensive. Bad impact on the environment and community: this is a fortress ( guarded by concrete walls) for rich Asians in the middle of poor fishermen villages. They haven't even extended their (ugly ) sea wall by a few yards to also protect the neighbouring fishermen villages! Manager absentee and things get really disorganised. Absurd pricing for canteen food, more than often served cold, and always late; no chance you'll have your dish served together, etc.

Plussat: Beautiful hotel, near the airport so handy for a flight the next day

Miinukset: Not all the staff spoke English. Nearby Mosque blasting out call to prayer at 4am

Plussat: The bungalow was beautifully furnished and had great views. But the real strong point of Cocotino's is the restaurant. The food is really well prepared, tasty and well seasoned. From "western" dishes to local Indonesian classics - you can't go wrong with your order.

Miinukset: Reception staff duped us when arranging the airport transfer. We paid way more than other guests, and when approached about this, the receptionist quite cheekily told us that we hadn't haggled enough with him to receive the lower fare. He also inisited on us paying the transfer in cash to him, rather than to the driver.

Plussat: This is a good 2 star hotel..The basic rule is if it's not right then just ask. In Manado to visit the Wife's family who also stayed here..Everything worked and was clean.

Miinukset: The music played throughout the Hotel in the morning.

Plussat: Clean hotel in good location. Near to Manado lighthouse. I got the twin share room with small window and can be opened

Miinukset: Room a bit smelly when the aircon off, I don't know why ?

Plussat: Size of the room, waterflow in the bathroom

Miinukset: Breakfast is tasteless, laundry service is poor

Plussat: Central location with view to Bunaken from the room.

Miinukset: A bit rundown hotel that would need a facelift. Internet service was very slow. Breakfast choice limited.

Plussat: almost everything, except the check-in process

Miinukset: the checkin process are slow... i expect it faster

Plussat: Clean and comfort

Miinukset: Breakfast

Plussat: bit dark..

Miinukset: mold behind the bathroom door

Plussat: Location

Miinukset: - The room unclean - blanket, towel dirty - poor service

Plussat: cheap meeting package

Miinukset: Very slow wifi, not suitable for business traveller

Plussat: More choices

Plussat: Aircon, hot shower, seemingly clean bedsheets although old

Miinukset: Dodgy bathroom

Plussat: Cheap. Very kind staff.

Miinukset: Not like photos on booking.com. Far from! Very old and shappy. Smelled . Maybe a smokers room? Western breakfast was very poor.

Plussat: Convenient location, and reasonable price.

Plussat: The place in run down. Lack of mantenaince. Chalk in the sink. broken curtain. However, great internet, waterfall strong shower and very friendly staff. Consider it an upmarket backpackers place. Daily roomservice, average food in restaurant average breakfast. Cheap but okay for me.

Miinukset: Place can use a complete renovation. Dirty balcony.

Plussat: The staff Very helpful&welcome! Good location, comfortable clean room.

Plussat: Big room, nice staff, good location near harbor, airconditioning worked.

Miinukset: Cockroaches in room, old dirty bathroom.

Plussat: We had to book 2 rooms for we were 3 people. If they have triple rooms, it would be good for us. The staff were very friendly & gave us directions.

Miinukset: The dining room, which was too hot & the music in the dining room was definitely too loud.

Plussat: If you love a choice of three kinds of rice for breakfast, this is your place! Worst coffee in Indonesia, but don't worry: the sugar is already added in the self service pot! Breakfast room untidy and very noisy. The room is modern, almost everything works, although you might have to ask for things. Balcony not usefull. Note: Unlike as what you find in the picture gallery, there's no pool.

Plussat: Breakfast was alright. but since I am a Vegan, there is actually very little choice. I like the quietness of the place, being far from the road.

Plussat: Swimming pool

Miinukset: The room

Miinukset: No towels in the room when we arrived so we had to ask for them via hotel phone. They didn't arrive so we had to ask the housecleaning directly. 5 times I had to ask VERY noisy neighbours to keep quiet because they had their 3 doors open to a family/friends of 20 people. Why place us next to a room of 20 people like that. Room service food was not at all edible so don't order from there.

Plussat: So quite place

Miinukset: The pool is not safety for kids, becouse some floor is broken and hurts.

Miinukset: 1. they didn't tell me if the promo will different with regular price for breakfast. 2. I found "Bihun" in "Fried Rice" (the actual they only serve 1 menu) 3. Dirty bed

Plussat: The food was good, the staff was good, one of the better pools in manado

Miinukset: on your check out day breakfest was not included so you left hugary and not wanting to return, the last time I stayed here this was part of your booking, not sure whats going on here but they need to fix asap, I stayed at 4 hotels and they all feed you on your way out.

Plussat: After I filed a complaint about the shabby and very bad room, the Front desk reception staff changed my room to a better room,

Miinukset: I was given a really bad, not fit for anyone to stay in room. The wall papers in the room were peeling and torn. The bed sheet was torn, the bed skirting was torn, the wall around the air conditioner was dirty, it had black stains and mould. At the entrance door, the ceiling near the door had mould which is bad for your health.... It was one of my worst experience being in a hotel room.... I was going to take photos of the room and post it on Social Media because this was a shocking looking room...

Plussat: Food, and the band at restaurant at nite.

Miinukset: Wifi can't connect at room

Plussat: I stayed here because I'm an English professor at Manado International School and the faculty housing had a problem with electricity. For me, the location is ideal because it's only about a mile to the school

Miinukset: The peeling wallpaper...

Plussat: Room is big. If you paid a food in a restaurant is good.

Miinukset: Breakfast is only indonesian food whith spycy. Room is no cleaner i have call for cleaner. No have hot water in a bathroom. Every is smooking room i have a problem with smoke but in this hotel smoke in every where.

Plussat: Fried rice

Miinukset: Swimming pool

Plussat: Nothing.

Miinukset: This place is truly awful. I gave it one star simply because I was forced to in order to write a review. The venues full name includes “and Plaza”. I’m unsure if the ‘plaza’ was ever opened or occupied but certainly now, and looks to have been for many years, is derelict! And I do mean derelict! There is a constant smell of dampness about the place. The room smelled damp. ‘White’ bedding is grey. Taps dripping. Oh I could go on but it would be of little point as it will all be strenuously denied by management and I will give an example as to why I’m sure of that. We booked a four night stay via booking dot com but felt the need to leave after enduring it for two nights. ‘Checked out’ at 11:30 to be told we weren’t allowed to and in any event a refund would not be forthcoming. We ‘checked out’ anyway, the reception desk arranged a taxi for us and we relocated to Novotel Hotel and Golf Resort [also booked via booking dot com] and complained to booking dot com who attempted to secure a refund on our behalf for the unused two nights. Lion Hotel denied we had checked out and insisted we were still resident with them and would be for the duration of the original booking! Liars! We had to remind booking dot com of the change of venue arranged by them and back this up with a photo of ourselves wearing Novotel slippers and gown in our room at Novotel. I urge you to avoid this place like the plague because it is truly awful. Booking dot com you need to remove this venue from your list immediately.

Plussat: Staff is friendly, responsive and understanding. I had to cut my trip short by one day and the management agreed not charge for that night booked.

Miinukset: Hotel needs refurbishment.

Plussat: The food is nice

Miinukset: The aircon is damaged

Plussat: Its above an abandoned mall! the mall is awesome to explore if you have a torch and you arent afraid to step on a rusty nail. I would recommend going at night because there are less people. There is a pool and an abandoned food court which is also cool to check out. Some of the rooms are empty without furniture or doors and offer a unique look behind the scenes of what seems to be like a hotel close to demolition. theres lots of chinese partying at night. but be warned, if you party they will complain! when you turn on the tv you are greeted with relaxing kolintang music and offers like drunken beef and lecci fritzz. if you come to manado and the hotel is open I can definately recommend it! ps: bring a flashlight for the mall!

Miinukset: the chinese complained and the minibar couldnt fit enough beer for one night. bathroom doors didnt close

Plussat: Some stuff are friendly and quiet close to the shopping centres. Walking distance 10-15min

Miinukset: Stuff at reception not so friendly. Outside my room can smell real bad sewage water.

Plussat: food OK

Miinukset: TV did not work despite replace 3 times! , also FRig not working, hot pot replaced, towels old and not clean BUY NEW TOWELS. Room service the guy take the order did not tell the cook ..after 1 hour we called and the cook said no order.... Glass window leaking during rain... 4 stars? no. 1 star....

Plussat: several good restaurants very close to the hotel very nice swimming pool(s) with both fresh and sea water

Miinukset: swimming pool is located at the street (not within hotel) rooms need refurbishment no fridge in the room

Plussat: Staff is helpful

Miinukset: Property needs refurbishment.

Plussat: Breakfast and sile of room.