Manado hotellia

Plussat: Hyvä aamiainen

Miinukset: Siisteys allasalueella

Plussat: i like this hotel very rekom for holiday, like the room,breakfast,the pool area, but the beach just a little like,.andn the room and others clean and i like the bed verry clean, all the staff is very good,

Miinukset: the glass,minibar and stainless so many water mark, need to clean,and the hotel neet to have some bellboy becuse it is very difficult to find rooms.

Plussat: The breakfast is very good, same with the activities organised by the hotel. It is possible to rent various equiment for snorkeling, bike, jet ski for reasonable prices.

Miinukset: The ressort is quite far from Manado, you need (public) transport to go there. Now there is grab which makes it easier.

Plussat: I like the big and green territory of the hotel with many birds. The breakfast was very good. The room was clean and stylish. The staff from the hotal gave us the room with a swimming pool view for no extra charge. The swimming pool is big and clean.

Miinukset: The food on the dinner was overpriced and not tasty :( No place to swim in the sea near the hotel (but this is normal for NE Sulawesi).

Miinukset: Pool bar is empty

Plussat: All about facility is excellent

Miinukset: Just the location that little bit far from city, but it solved with shuttle 2 a day

Plussat: The hotel is located at a nice artifical lagoon which is ideal for children. The pool is very nice and clean.

Miinukset: Our terrace room was a little bit wet, especially the bedsheets feels so. The water of the shower never got really hot, just warm. The breakfast buffet have many choices but the taste was mostly standard. Most tasteless were the experience in the bar restaurant. After the first try we prefered to eat outside. Restaurants are not far away, but you will need a taxi to go there.

Plussat: Staff was trying to make the stay as comfortable as they could Breakfast ok but after 2 days boring The rooms are ok/good freshly renovated

Miinukset: Cleanliness Better selection at the breakfast Housekeeping could response faster

Plussat: The pool was Great!

Plussat: The warm and personal service by hotel staff

Miinukset: The far location of the airport

Plussat: Location, food, pool, big rooms

Miinukset: Not clean

Plussat: The only positive about this place is it’s an easy drive to the airport. But I’d prefer lose half an hour sleep and stay in the city next time

Miinukset: Not clean. If you have a tired crumbling old resort, you at least need to keep it clean so it’s not awful. The bathroom was disgusting. They did ‘upgrade’ me on arrival to a suite - but I’d prefer have something a quarter of the size that was nice. In need of repaint and refurb. Bed was comfortable! Wifi did not work. Asked for a glass of red wine at dinner, she didn’t give me a wine list or mention it would be 250,000 - if I had known, I would have stuck to Bintang! There was an inter-connecting door to the next room that had the key in it, that concerned me as I don’t know if it is locked or if the other room has access. No plugs near the bed. Stayed at ibis city center before trip - would highly recommend instead of this place. Thought Novotel was supposed to be a step up on ibis?!

Plussat: Very good breakfast

Plussat: Location near airport. Good for a transit stay

Miinukset: Airport transfer preorganised

Plussat: Air condition and TV good, at least can sleep well, near airport and the staff very welcome and helpfull

Miinukset: Old hotel, the room was dark, wastafel broken, refrigerator not cold, bathroom not so clean . Breakfast not recommended

Plussat: The bed comfortable but makes noise the sheet is clean and the bathroom is big with nice bathtub looking at the garden

Miinukset: The staff at the reception could be trained to be more helpful and responsive. They are smiley and friendly but they are slow to understand and even we have explained several times they still don’t get the matters. The staff at the restaurant are great on the other hand.

Miinukset: Room dirty, smell and when we arrive in the room, wastafel did not work properly House keeping should more pay attention to clean the room

Plussat: Water can instead of plastic water bottle. Reuse to maximize left over soap and food. Hard big pillows and side pillows are excellent. Simple convinience capsule type bath room looks clean and smart

Miinukset: Air conditioning could be better. Sound proof room on next revamp. Pastry bar will be a big help and convinience. A big tourist map of city's best attractions and the tip of the island.

Plussat: Excellent breakfasts

Miinukset: Nothing

Plussat: Very clean, good location, friendly staff

Plussat: Great location in city, right next to a big mall and the waterfront. Only stayed one quick night. Buffet breakfast good.

Miinukset: Pretty good overall, functional bathroom not very flash but did it’s job and clean.

Plussat: Wenn ich in Manado bin, gehe ich immer in dieses Hotel. Es stimmt einfach alles. Fast perfekt! Always going to this Hotel when I am in Manado. Everything is good. Nearly perfect

Miinukset: Gibt nichts negatives zu berichten. There is nothing negative to say

Plussat: Location was great, checking in super fast (they gave me one hour early check in), super clean room, and I really support they waste management: instead of plastic bottle for water compliment, they use old jar style with free refill. And when I need to check out at 5AM, they provide me a lot of bread to eat in my way to airport. Horray!

Miinukset: Only a minor thing: they give a hair and body wash in the same container. Reminds me of my kid's product.

Plussat: The reception was very helpful to let me fixed the flight issues. Location is perfect to stay by food, shopping.

Plussat: Cleanliness and room size

Miinukset: The reception said in-room dining is 24 hours but turns out during breakfast time they didn't do room service, perhaps coz of busy, which is understandable, however, this should be well informed to hotel guests carefully upon check in. And for a hotel this big, it's a pity you couldn't do a simple favour of sending congee up to the room for breakfast for our baby, as well as fried rice for us the parents, on the day we checked out, as we were so busy taking care of our baby while finalising our packing, so we didn't have time to go down to coffee shop for breakfast as our flight was 9am, so we had to leave the hotel at 7am. Especially we had 4 rooms for 2 nights each, we would've appreciated some little help for breakfast. In addition, wifi wasn't working well in all areas, room and lobby.

Plussat: Very friendly och helpfull staff, big room and there was free walter bottles in the room, red before that you have to pay for that. Big breakfast buffé and nice with the pool. Close to the ocean and Megamall

Plussat: View was perfect. I booked the room specifically for that. Breakfast. Pool.

Miinukset: Price wasn't actually low. But it was OK for the last 3 days of vacation

Plussat: Buffet style breakfast was excellent with many choices. Fantastic ocean views in the large front rooms. Excellent facilities throughout with fantastic reception area & comfortable seating. WiFi was good throughout. One of the, if not the best hotel in Monado-Enthusiastically recommended

Miinukset: Although I understand the practical benefits, I am not a fan of tiled floor in the rooms & walkways. Even though I had an upper level room, street noise was still an issue at times. There were very long delays in accessing lifts. English TV programs were very limited.

Plussat: Staff moved from a very old room to a slightly upgraded room

Miinukset: Poor quality bed,sheets ,pillows towels and overall room feel

Plussat: Staff friedly and helpfull with quick checkin.

Miinukset: The usual problem with hot water is not really hot. Same for long time now last few years. Also the hotel can nit handle no guest. Food runs out, no seating, slow to clean up. For peak tines ie hoidays need to add staff and increase food preparation to handle.

Plussat: The staff were very helpful, professional and friendly. The food was very good-great selection.

Miinukset: Unfortunately the room was not as clean as it should’ve been. It requires a deep clean. Our pillows were dirty and smelt -as such we had to have them changed. The room needed refurbishment and I would not of been happy if I’d had to stay here for a week or more

Plussat: The pool is great, staff were nice. Room was a bit old but that was ok.

Miinukset: The food at this hotel is terrible. The buffet breakfast is very very bad. The hotel itself is nice but there are no restaurants or bars near the hotel. The only choice you have at this hotel is to eat at the hotel and the food is really really bad. There is also only one restaurant open. The hotel says there is more than one restaurant/bar than one online which there is BUT they are not open and are not used. So at this hotel you have 1 restaurant to eat at and the food is bad. I am from Australia and I have lived in Indonesia for over 10 years, this hotel has a lot of potential but the food problem is a reason NOT to stay at this hotel. To the owner of the hotel you need to fix the food problem, open all the restaurants and the bars so people who stay here have a choice of what to eat. The hotel is 45 minutes from other restaurants and bars so you need to offer good food to the people who stay here.

Plussat: The room was clean and very comfortable.the breakfast was very good,the food was very good,

Miinukset: No complaints

Plussat: It was a very pleasant stay with very friendly and helpfull staff. The room was spacious, clean and convenient, the the area peacefull and quiet and the food was good too.

Plussat: I liked the food, massage, beautiful well-kept area, friendly staff

Miinukset: It is not possible to use the sea on your own, you can only get to the sea for a lot of money by boat, at set times. I would like to be able to swim in the sea at my own discretion, at any time. The restaurant saw a strange crimson bird, the waiters said that they caught and painted a Sparrow so that other sparrows were afraid and did not fly in the restaurant - outrageous! Sparrow-sorry

Plussat: Outstanding staff and great value for money. Huge pool and great sea views overlooking the Islands. Shuttle service free into Manado really useful. Rooms well equipped. Thanks to driver Albert for somehow getting us back to the hotel from a day trip to Manado through some of the worst floods we have experienced.

Miinukset: A la carte breakfast excellent but weekend buffet a little hit and miss. Weather was truely atrocious with massive floods during our stay but the hotel provided lots to do undercover including excellent massage centre.

Plussat: The room is clean, linen are clean and smell good, the excellent houskeeping kept my room clean everyday. And i got the perfect room balcony with view, that was excellent spot .i’ll be back to stay in here with family and friends. Dejan & Christina, Macedonia-Indonesia

Plussat: The location was beautiful, amazing views of the sea and so close to Bunaken bay

Miinukset: Long waiting time in dining area and with it being the only place to eat I would’ve expected better food quality

Plussat: The infrastructure: swimmingpool, gym, spa and diving school are amazing. The staff and how they help with any detail.

Miinukset: It depends on your trip, if you plan to relax then is a perfect ocation. If you want to go into town to eat or do something, it might not be the right place.

Plussat: Lovely little Gym, nice Restaurant with really tasty food. Very friendly and caring service. Beautiful garden with nice pool.

Plussat: The staffs are friendly and helpful The room is clean

Miinukset: Too small gym with plenty of people

Plussat: room is ok

Miinukset: bar and restaurant are awful

Plussat: Good value for money

Miinukset: Na

Plussat: there was a reasonable selection of food to have and as much as you want.

Miinukset: the food selection did not vary for one day of the 9 days i was there. could vary one or two dishes/fruit every so often to make more selection. no museli of yogurt.

Plussat: Breakfast very good

Miinukset: None

Plussat: The location is good for those who prefer a bit of quietness. Staff serves and smile every time we bump into them, reception is really awesome. Restaurant have plenty of seats and food are varies, they also sell cakes at the counter.

Miinukset: It's old building, somehow the smell and looks is not pleasant. No swimming pool too. And the bathroom in my room is a bit tight. The hotel needs to provide more parking space, because we somehow don't feel comfortable trusting our car to strangers.

Plussat: I like the taste of the breakfast options n the cleanliness of the room..next time i will come back

Miinukset: Add more breakfast options like manadonese cakes

Miinukset: Sevice

Plussat: Good service all round. Breakfast was a good selection to choose from. View is great from the room.

Plussat: The breakfast was ok .most of the food was cold .

Miinukset: The pool was nice but often no where to sit . Our room was very noisy from the bar downstairs ,thankfully the front desk moved us to a quieter room ,

Plussat: Price could be way higher for the luxury of facility, though their food and adventure options are pretty much your only choice but they have really good choices.

Miinukset: Really nothing to complain about at all.

Plussat: Location, bed was comfortable

Miinukset: We arrive at 10 am and been told to come back after 2 pm for check in, fine. We left the bags at the concierge. Check in was done at 4 pm and we were given a room at the 6th floor. Entering the room we notice the bed linen were stained, the pillow covers also stained, hair on the bathroom and a someone spit on the floor. Disgusting.... clearly the room wasn't properly clean. After complaining at the reception they gave us another room. Worst experience ever in an Hotel in Manado. I work here and I visited many hotel/guesthouses in the city even of lower level and never happened to find spit on the floor. Cleaning service is done by few young boys clearly not up to the job... managment didn't check. Will never come back, avoid this hotel in Manado.

Plussat: The location is very near from Megamall, which one of the big mall in Manado.

Miinukset: Nothing

Plussat: the Hotel itself is beautiful, directly on the beach and very nice decorated with a lot of opportunities to sit, relax and enjoy the ocean view - nice Pool Area. Food was very good and the massages was fantastic! Beautiful house reef to snorkel/dive, some local shops (very limited stock though) nearby. I had a Standard Room which was very basic, but clean.

Miinukset: it is very remote and quiet, for me it was fine, but you need to be aware

Plussat: Staff (receptiont and room service) are nice and polite. The hotel isn't new but it's very convenient, location and cleanliness wise.

Miinukset: Nothing

Plussat: Nothing

Miinukset: Very disappointed. The hotel and rooms are old. But that wasn’t the main problem: - pool closed without notice at booking - all western tv channels did not work anymore and reception at last confirmed that they don’t pay for the channels anymore (so you left with Asian tv) - fridge in the room broken - breakfast almost not edible I will never ever stay at Swiss bel again

Plussat: The rooms are well appointed. Comfortable bed, good sized room, nice view. The breakfast is tasty, the freshly made croissants are about as good as I’ve had. The staff are friendly and helpful.

Miinukset: Would be good if the gym was a little larger

Plussat: Staff was very friendly and service was excelent in every area

Miinukset: -

Plussat: I have stayed at several hotels around SE Asia, while Swissbel Manado is not the best I have ever experienced, it is great compared to Indonesia hotel standards. However, it is pricey. I stayed in the Deluxe room - with taxes and fees about $74 per night. The food is quite pricey as well. However, since the rooms have a fridge and a kettle, you can always grab snacks, drinks, and noodles from the market across the street. But the food they have IS tasty and you should splurge on it. The breakfast was delicious and had many options: pastries, fruit, cereal, Indonesian dishes, salad, eggs, fresh bread, and a large variety of juices. And everything I ate was delicious. The pool was rather nice, when children were not playing in it (as with all pools) and they will bring food/drinks to you while you relax. I also got an Ayurvedic massage and it was amazing. The staff is also helpful, and found a place for me to buy certain research supplies in town. The wifi is good (I was on the 7th floor - each room has it's own dedicated router), but not Netflix good. It takes about 3 times as long to stream anything online. This is not a bad mark on the hotel - I didn't expect anything other that this situation. However, i know that some people are curious how good the wifi is.

Miinukset: I would suggest you not buy pastries from the Swiss Cafe in the Lobby. I bought a cake and it was definitely not fresh. I was told they had been made the night before, however considering the cakes were all in the same spot from three days prior, that comment is suspect. BUT - they felt so bad that they later brought me 3 slices of cake to my room, all of which were fresh. So at some point the cakes here are good and are fresh. Also, as others have said, only a few staff speak English, but this is not the fault of the hotel. You are in a remote part of Indonesia and it is difficult to find people who know the language. Yes, it would be nice if we could communicate more effectively, but for the most part I got along just fine with my broken Bahasa.

Plussat: Comfortable, staff friendly, room tidy.

Miinukset: Ants in the room, refrigerator not working (but staff exchanged for another) and the 4hr city tour was expensive. not value for money. We could get same package outside for less than half the price! We dare not book any other packages after this.

Plussat: Comfort

Miinukset: Breakfast

Plussat: I like the breakfast. The AC in the room works normally.

Miinukset: This hotel needs much renovation especially for the bedroom and bathroom.

Plussat: The hotel is quite old, and this make the rooms are significantly bigger than newer hotels. I like it very much! The bed was also good, I can sleep really well. Airconditioning was not cool enough, and TV channels were limited, mainly only local channels. Don't expect too much about internet, there was wifi, but very slow. The wine and cigar lounge was great and the staff were very friendly and helpful. Food taste was not so great, but some were good. There was no egg station at breakfast, and most of the food served were local delicacies. The portion was very large, really makes you full. Worth the money!

Miinukset: Internet was really bad, airconditioning not cold enough, the swimming pool was not clean, hot water was not hot enough and the shower was not correctly positioned for a comfortable bathing. The water boiler in my room was dusty inside out.

Plussat: The room view

Miinukset: Bad smell on lift

Plussat: I think all the rooms have a bathtub.

Miinukset: It was a near perfect hotel, but definetely need an upgrade now. Bathroom, carpets, spa room, were old

Plussat: The massage and kind staff - breakfast buffet good - but could improve on fresh fruits

Miinukset: The carpet - old bathroom - elevator seemed old-- location horrible !!! Pool needs a revamp but at least was clean

Plussat: The breakfast is good. We stayed for 4 nights and every day the breakfast menu is different. Hotel location is very good, just about 15-20 minutes drive we can reach Megamas area where we can find malls, restaurants etc.

Miinukset: There was no porter who helped me to bring luggages from the car to the hotel lobby.

Plussat: The design and cleanliness of the premises.

Miinukset: Nothing. All was great

Plussat: So comfort like home

Miinukset: Not yet

Miinukset: Watermark and stain at bathroom wall.

Plussat: Clean and comfortable

Miinukset: There's no hair dryer

Plussat: cheap meeting package

Miinukset: Very slow wifi, not suitable for business traveller

Plussat: Its above an abandoned mall! the mall is awesome to explore if you have a torch and you arent afraid to step on a rusty nail. I would recommend going at night because there are less people. There is a pool and an abandoned food court which is also cool to check out. Some of the rooms are empty without furniture or doors and offer a unique look behind the scenes of what seems to be like a hotel close to demolition. theres lots of chinese partying at night. but be warned, if you party they will complain! when you turn on the tv you are greeted with relaxing kolintang music and offers like drunken beef and lecci fritzz. if you come to manado and the hotel is open I can definately recommend it! ps: bring a flashlight for the mall!

Miinukset: the chinese complained and the minibar couldnt fit enough beer for one night. bathroom doors didnt close

Plussat: several good restaurants very close to the hotel very nice swimming pool(s) with both fresh and sea water

Miinukset: swimming pool is located at the street (not within hotel) rooms need refurbishment no fridge in the room

Plussat: It is on a beautiful location and the staff is friendly and helpful with all our requests.

Miinukset: The prices in the restaurant are high.

Plussat: Beautiful hotel, near the airport so handy for a flight the next day

Miinukset: Not all the staff spoke English. Nearby Mosque blasting out call to prayer at 4am

Plussat: The bungalow was beautifully furnished and had great views. But the real strong point of Cocotino's is the restaurant. The food is really well prepared, tasty and well seasoned. From "western" dishes to local Indonesian classics - you can't go wrong with your order.

Miinukset: Reception staff duped us when arranging the airport transfer. We paid way more than other guests, and when approached about this, the receptionist quite cheekily told us that we hadn't haggled enough with him to receive the lower fare. He also inisited on us paying the transfer in cash to him, rather than to the driver.

Plussat: Everything! This place was incredible! Nice facilities. The food was delicious. Lunch and dinner consisted of a 3 course meal. Breakfast was good. The staff were friendly and helpful. The beach and reef in front of the hotel are spectacular. I loved this place, extended my stay one night, and wished I could have stayed longer. It's the perfect place to dive, snorkel, read, and relax in the sun. It was worth every penny.

Miinukset: Kayak was out of use for the time being. I would suggest adding an Indonesian breakfast choice.

Plussat: staffs are very kind great BBQ and show performed by kids and staff

Miinukset: room 1 door is not easy to lock air conditioner should be in good maintain, it is a little bit hot in room

Plussat: The food is good. The sea is so beautiful and the price of snorkeling is cheep.

Miinukset: We have to walk in the sea to ride on the boat to the onong resorts. So the stuff should tell that we had better wear the clothes which is okey if wet.

Plussat: Great spot right on the corals in the sea...! Wonderful staff with original and various food menu! Warm welcome for kids

Miinukset: Bathroom not nice, some maintenance to be done on sea access, neighbour hotel under renovation

Plussat: The location on the point, near beaches and good snorkeling spots was superb. It was great to be in such a relaxed atmosphere, with friendly staff and good food. The beachfront cabins are worth getting - as the view is terrific. We really enjoyed our snorkeling trips with the dive boats. The staff were very friendly to my kids. The resort is pricey but they work hard to maintain European standards.

Miinukset: Minor issue - the music played in the restaurant / bar was sometimes too loud.

Plussat: Got upgraded to room right on the beach.Food was great.Comfortable bed and newly renovated bathroom.Room cleaned daily.Booked to go diving,got in the water but was unable to equalize my left ear and was not charged for dive.Beautiful island excellent for snorkeling with plenty of coral and fish right out the front of our room.

Miinukset: All good

Plussat: Amazing and very quiet beachside resort on Siladen island, neighbouring the more expensive Kuda Laut resort (same owners), where we were sometimes invited to for meals at their restaurant and sharing the same fleet of dive boats (Celebes divers) for the trips to the dive sites. Great bar, singing local songs in the evenings included, great staff, very friendly, superb diving sites (vertical wall reefs all around the place, plenty of turtle, blue spotted sting rays, Napoleon fish, Giant Trevally, smaller stuff, like Nudibranch, and if you are lucky, also some white tip and black tip reef sharks), with very experienced dive guides. Sun sets next to Manado Tua each day, watching sunsets is a must do here for all the romantic souls. If you ever want to live in paradise, if only for a few days, go here. It was hard to leave this island.

Plussat: Very good location, beautiful beach.

Miinukset: It is a typical holiday resort. A guest pays a lot of money and because of it gets smiles from the staff. There is that very little thing missing there...

Plussat: We were just looking for a simple, comfortable hotel after a number of days of basic accommodations in central Sulawesi. The staff were nice, though I'm not sure if they spoke much English. The rooms were basic, a bit small if you have large suitcases. But they were clean and comfortable enough. The location was reasonably convenient as we were able to walk to restaurants and coffee shops nearby.

Miinukset: Breakfast was a bit bland. Would have been nice if they included fresh fruit. The beds were a bit too soft for me so my back got a bit sore.

Plussat: Nice good budget option in centre of manado, great if you need to stay over for the night.

Miinukset: Book without break fast, better.

Plussat: Comfortable bed, close to shops and restaurants. Good value for money. Definitely ok for one night.

Miinukset: Cleaning could be better, stains on towels and bed sheets.

Plussat: Nothing - left as soon as we arrived

Miinukset: Everything