Manado hotellia

Plussat: Everything is perfect.... Location,food,places... All is good

Miinukset: Tidak ada

Miinukset: Old, worn- down hotel, room quite shabby i.e. broken hook in bathroom, so called Cafe Barama was an abandoned building that maybe was once a cafe...ceiling leaking in dining room etc . Would never go back.

Plussat: I have stayed here before at this time of the year. It is a very peaceful hotel for the majority of the time. The dive centre was well run and we did a few nice dives on Bunaken and a few close to the hotel. The food is not amazing BUT is what I would expect from this sort of hotel.

Miinukset: It is quite remote and the restaurant was not exceptional so if you want anything different to eat its quite a way to Manado, but I knew this already so not really a problem.

Plussat: Friendly staff, good service. When I called to book airport pick-up, the staff offered free transport given I stayed 4 nights. The resort has full facility including spa & diving center. As the only one diver of the day, I got premium service with speed boat to a nice beach for break. :)

Miinukset: The bathroom & tower seem old.

Plussat: Kaunis piha-alue ja uima-allas.

Miinukset: Aamiaisella ei ollut meille paljon syötävää. Onneksi oli edes biljardi, illalla ei ollut paljoa tekemistä. Emme saaneet vuokrattua kuskia joka olisi lähtenyt näyttämään saarta, tarjolla oli ainoastaan retkiä. Manadossa ei ollut mitään nähtävää. Bunaken tai Siladen saaret ovat seuraava valintamme, täältä pitää mennä veneellä jos haluaa snorklata. Ei uimarantaa.

Plussat: The amazing staff, very friendly and serviceminded. The hotel is very clean and beautiful

Plussat: Staff (receptiont and room service) are nice and polite. The hotel isn't new but it's very convenient, location and cleanliness wise.

Miinukset: Nothing

Plussat: Staff was very friendly and service was excelent in every area

Miinukset: -

Plussat: I have stayed at several hotels around SE Asia, while Swissbel Manado is not the best I have ever experienced, it is great compared to Indonesia hotel standards. However, it is pricey. I stayed in the Deluxe room - with taxes and fees about $74 per night. The food is quite pricey as well. However, since the rooms have a fridge and a kettle, you can always grab snacks, drinks, and noodles from the market across the street. But the food they have IS tasty and you should splurge on it. The breakfast was delicious and had many options: pastries, fruit, cereal, Indonesian dishes, salad, eggs, fresh bread, and a large variety of juices. And everything I ate was delicious. The pool was rather nice, when children were not playing in it (as with all pools) and they will bring food/drinks to you while you relax. I also got an Ayurvedic massage and it was amazing. The staff is also helpful, and found a place for me to buy certain research supplies in town. The wifi is good (I was on the 7th floor - each room has it's own dedicated router), but not Netflix good. It takes about 3 times as long to stream anything online. This is not a bad mark on the hotel - I didn't expect anything other that this situation. However, i know that some people are curious how good the wifi is.

Miinukset: I would suggest you not buy pastries from the Swiss Cafe in the Lobby. I bought a cake and it was definitely not fresh. I was told they had been made the night before, however considering the cakes were all in the same spot from three days prior, that comment is suspect. BUT - they felt so bad that they later brought me 3 slices of cake to my room, all of which were fresh. So at some point the cakes here are good and are fresh. Also, as others have said, only a few staff speak English, but this is not the fault of the hotel. You are in a remote part of Indonesia and it is difficult to find people who know the language. Yes, it would be nice if we could communicate more effectively, but for the most part I got along just fine with my broken Bahasa.

Plussat: Hyvä aamiainen

Miinukset: Siisteys allasalueella

Plussat: i like this hotel very rekom for holiday, like the room,breakfast,the pool area, but the beach just a little like,.andn the room and others clean and i like the bed verry clean, all the staff is very good,

Miinukset: the glass,minibar and stainless so many water mark, need to clean,and the hotel neet to have some bellboy becuse it is very difficult to find rooms.

Plussat: - The hotel was plastic conscious and had various water dispensers to refill a reusable water bottle. This is great! - The staff were superb and responded well to feedback (eg they asked if we wanted anything on the first morning and later that day they had added a table and chairs to our balcony as requested) - There were better vegetarian options at this hotel than other hotels we've stayed at in Indonesia - The room was fine

Miinukset: - The hotel could do with a renovation in a few places. For example the tennis court, and some other facilities, were no longer usable due to disrepair - Be wary of the time it takes to get into Manado from the hotel due to traffic

Plussat: The hotel is located at a nice artifical lagoon which is ideal for children. The pool is very nice and clean.

Miinukset: Our terrace room was a little bit wet, especially the bedsheets feels so. The water of the shower never got really hot, just warm. The breakfast buffet have many choices but the taste was mostly standard. Most tasteless were the experience in the bar restaurant. After the first try we prefered to eat outside. Restaurants are not far away, but you will need a taxi to go there.

Plussat: Staff was trying to make the stay as comfortable as they could Breakfast ok but after 2 days boring The rooms are ok/good freshly renovated

Miinukset: Cleanliness Better selection at the breakfast Housekeeping could response faster

Plussat: The pool was Great!

Plussat: Value for money

Miinukset: The reception check in is very slow and inefficient. Too many big crowds from Chinese tourists with loud noise to enjoy the quiet and serenity of the place. The receptionist failed to pass down the message in regards to the unavailable for the 1 hr massage service as run out of oil and need to opt for the higher price service, and did not finish her task to pass down the room cards while changing shift, and have to clueless follow up with another staff. Will not come back to this resort again .

Plussat: Good things about this hotel: - the staff, they are very good and friendly, my room was near where maintenance was going on a was a bit noisy, I asked them and one of the receptionist (Devine) changed my room to a better one, thanks for that - gym is good, need renovation but it has many equipment - room is specious - cleaners are good - The bar is great

Miinukset: Things need improvement: - Renovation which I think it’s currently going on

Plussat: The room and the bathroom is spacious. They use reusable container for mineral water. They have working table and balcony. The staff is very friendly and welcome when I want to change my room on the secod night. In my opinion, this hotel can keep their historical vibe and become famous. But, they need to replaced all of their old facilities.

Miinukset: The hygiene, this hotel is an old hotel and the carpet in my room smells really bad.. and the carpet look really old and need to be replaced.

Plussat: Good things about this hotel: - the staff, they are very good and friendly, my room was near where maintenance was going on a was a bit noisy, I asked them and one of the receptionist (Devine) changed my room to a better one, thanks for that - gym is good, need renovation but it has many equipment - room is specious - cleaners are good - The bar is great

Miinukset: Things need improvement: - Renovation

Plussat: Overall, the ambience was great.

Miinukset: The place seemed a little old and in need of maintenance or modernising in some areas.

Miinukset: prices of kids its not worth it., too expensive

Plussat: Great staff, pool and breakfast. Quiet location and no noise from neighboring rooms. Facilities a bit worn out and air conditioning struggled.

Miinukset: Faded glory but good value.

Plussat: Everything

Miinukset: Nothing

Plussat: I like the breakfast. The AC in the room works normally.

Miinukset: This hotel needs much renovation especially for the bedroom and bathroom.

Plussat: The hotel is quite old, and this make the rooms are significantly bigger than newer hotels. I like it very much! The bed was also good, I can sleep really well. Airconditioning was not cool enough, and TV channels were limited, mainly only local channels. Don't expect too much about internet, there was wifi, but very slow. The wine and cigar lounge was great and the staff were very friendly and helpful. Food taste was not so great, but some were good. There was no egg station at breakfast, and most of the food served were local delicacies. The portion was very large, really makes you full. Worth the money!

Miinukset: Internet was really bad, airconditioning not cold enough, the swimming pool was not clean, hot water was not hot enough and the shower was not correctly positioned for a comfortable bathing. The water boiler in my room was dusty inside out.

Plussat: The room view

Miinukset: Bad smell on lift

Plussat: I think all the rooms have a bathtub.

Miinukset: It was a near perfect hotel, but definetely need an upgrade now. Bathroom, carpets, spa room, were old

Plussat: The massage and kind staff - breakfast buffet good - but could improve on fresh fruits

Miinukset: The carpet - old bathroom - elevator seemed old-- location horrible !!! Pool needs a revamp but at least was clean

Plussat: Friendly staff that makes you feel like "home sweet home". Good music Lounge with smooth music and helpful bellboys and security staff.

Miinukset: 1, No Iron n ironing board provided in room. Required to iron but we have to wait for HouseKeeping staff to come in after 6.30 am. 2. Air Cond. required services 3. Orded a Steak Salmon ( room service )- room 1108 ..very bad presentation, taste less and to my surprise with plenty of bones. 4. Loud noise and rude during breakfast with the guests from China..shouted and talking pretty loud as if they own the restaurant.

Plussat: The service

Miinukset: The swimming pool was a little bit dirty

Plussat: Good and varied selection for breakfast fresh local fruit, mueseli, yogurt and best of all fresh baked bread.

Miinukset: Nothing to not like.

Plussat: Pool

Miinukset: Room climate, room some side is open, room is hot

Miinukset: They robbed us inside the room. They took a mobile phone that was in charge and the cash they could find. The staff confirmed that it had happened before, but that they did not take charge, because in addition, they do not have insurance for these incidents, on the other hand, inadmissible. The hotel is a transit area for supplies to other islands, so security for the transfer of people outside the establishment should be assured. Not only is it not, but the hotel has completely disregarded the matter. They tell us that they may have entered through the bathroom window, because the mesh was torn off, but we were more inclined to think that they entered through the main door while we were dining a mere thirty meters away, inside the same hotel. They knew where we were and when we were leaving. It is not safe and the hotel is not responsible for anything. They invite us to claim our insurance company.

Plussat: Good was very nice. Nice pool. Lovely staff.

Miinukset: Nothing

Plussat: Location near town square

Miinukset: Bathroom quite small

Plussat: Excellent breakfasts

Miinukset: Nothing

Plussat: Wenn ich in Manado bin, gehe ich immer in dieses Hotel. Es stimmt einfach alles. Fast perfekt! Always going to this Hotel when I am in Manado. Everything is good. Nearly perfect

Miinukset: Gibt nichts negatives zu berichten. There is nothing negative to say

Plussat: I like the bed and location

Miinukset: Less toilettries

Plussat: Standard Hotel without surprises.

Miinukset: Restaurant is quite expensive. Located at main road so it can be noisy at night.

Plussat: Friendly staff.

Miinukset: No hot water in shower.

Plussat: Friendly staff and also was given an upgrade on our room which was not expected when we arrived.

Miinukset: nothing

Plussat: The classic interior of the hotel is very pleasant, the view from our room is superb, the staff were very friendly and helpful, the breakfast buffet was the best!

Plussat: breakfast had a large selection of food. staff were very good and gave me good service.

Miinukset: there was no hot water at any stage. water pressure was low - only a dribble and was not hot. has been like this for years. Airconditioners in this room could not be adjusted and did not make much diff. the room became cooler if the secondary aircon was left off. not sure id hotel has regulated so only 23-24degrees. hotel could stop using plastic bottles and use dispensers. was peak season for New Year and facilities and staff were under pressure and not really enough.

Plussat: Restaurant food (lunch and dinner) was quite nice with reasonable prices. Location is very convenient.

Miinukset: This was not our first visit to the Aryaduta and in the past, we've always been very satisfied. Well, things changed. The one thing that we expect from a hotel is the ability to have a good night of sleep. We spent two nights there for this stay and the first morning, they started blasting Christmas songs in the corridors at 6am. Loud enough to wake us up, wondering what was happening. The second night, they gave us a wake up call at 3:30 am, call that we didn't ask for. Needless to say that for this reason alone, we would not return. On top of this, we found that the breakfast quality went down. Coffee and tea used to be served at the table and now, you have to get it yourself. The eggs order was made wrong a first time and just not delivered to our table on the second attempt, although the staff told us they would bring it. Two of the four elevators were consistently out of order, leaving a lot of guests waiting a long time to get to and fro their rooms.

Plussat: Very nice swimming pool and very helpful and friendly staff.

Miinukset: Rooms are dated.

Plussat: Large, clean room. Nice view. Good location.

Miinukset: Old property that smells like its age. Hot water did not work well. Found a cockroach in the bathroom. Loud guests. Overall, a 4-star price for a property that is not 4-star quality.

Plussat: Very good lication Bigger room with good vieuw to the sea.

Miinukset: The staffs are not well train Smelly room and coridor at 7th floor Hot water does not work well Very old elevator, noizy. In the room, Aircondition does not work well, Aircon in lobby was dead.

Plussat: The staffs are friendly and helpful The room is clean

Miinukset: Too small gym with plenty of people

Plussat: Friendly and helpful staff, Spacious room, nice view.

Miinukset: Bathroom not well kept, needs refurbishment! Limited English Language skills of staff

Plussat: room is ok

Miinukset: bar and restaurant are awful

Plussat: there was a reasonable selection of food to have and as much as you want.

Miinukset: the food selection did not vary for one day of the 9 days i was there. could vary one or two dishes/fruit every so often to make more selection. no museli of yogurt.

Plussat: Location for Bunaken

Miinukset: ---

Plussat: The food at the restaurant was excellent and the bed very comfortable.

Plussat: Got an upgrade to a Suite! Can’t beat that. I think because of my previous stay and review ! Staff was very friendly. Jeams was particularly friendly and helpful. Tommy, the driver I booked for the day was too.

Miinukset: The almost 50$ for a load of laundry!

Plussat: Close to the airport and local mall

Plussat: I was travelling with a group of friends, and we chose this hotel because of its proximity to the airport and the lure of a swimming pool.

Miinukset: We booked 3 of the same type of room separately but checked in together. The other 2 bookings were upgraded but unfortunately, we were not, and instead, we were given a room on the 3rd room with a lot of screaming children directly opposite. I was not impressed to find rubbish in the bin and a dirty bathroom on arrival. The whole room looked like it could do with a thorough clean. The swimming pool didn't look very clean either, with a lot of the same screaming children occupying it. The restaurant bar ran out of gin. Those two things could well be connected.

Miinukset: Wakeup call wasl ordered for very early morning flight,but not implemented.almost lost my flight.

Plussat: Friendly stuff Big rooms

Miinukset: Old hotel and it shows. Clean but rustic. Poor takeaway breakfast. Not for walking guests.

Plussat: Friendly staff

Miinukset: No hot water, sheets were clean but chaise longue smelled like urine, stains on wall and guest services book. I didn’t want to touch anything. The chicken curry in the restaurant was tasty but was mainly bones... I almost choked. Sells itself as a convention centre but has no USB charging ports, only outdate electronic plugs. Quite the let down overall

Plussat: Close to the airport and excellent service by staff

Miinukset: None

Plussat: THIS WAS OUR SECOND VISIT AND WAS IMPROVED FROM LAST ESPECIALLY OUR ROOM, DUE TO MANY COMPLAINS FROM BEFORE. THE HOTEL NEED UPDATING AND MANY PLACES TO TAKE CARE. THE GOLF COURSE NEEDS A LOT OF MAINTENANCE, LAWN TO LONG ON THE DRIVES AND BETTER MAINTENANCE IN ALL. BATHROOMS NEED A MAGNIFYING MIRROR FOR MAKE-UP AND SHAVING HOUSEKEEPING IS NOT SUPERVISED OR INSPECTED, MANY MISSING SUPPLIES AND TOWEL HAVE TO ASK ALL THE TIME, IT SHOULD BE SUPPLIED AS, PEOPLE OCCUPYING ROOM. THE BREAKFAST IS EXCELLENT, WE HAD A FUNCTION FOR OUR CHRISTMAS, FOR 23 PEOPLE AND IT WAS TO OUR EXPECTATION AS THE MENU PROVIDED. HOPE THAT NEXT TIME WILL KEEP ON IMPROVING. REGARDS JAIME ITURRIAGA

Miinukset: SEE MY NOTED ABOVE

Plussat: Facilities are good and close to airport

Miinukset: Room were not clean properly , showers very dirty full of mildew, dirty floors in room,smell in rooms like oil, we have to change room due to smell, property badly managed I am a graduate of hotel management and managed for several years hotels, thus property looks that the the magenent does know what they are doing. SAD due that is agreat property needs mayor maintenance in general, they display at front desk 8.2 and I would not give more than 5. Jaime from Toronto , Canada

Plussat: the room design.

Miinukset: the room isolation and when I give deposit to desk table for extra card, they did not give it back to me when I left.

Plussat: Central location with view to Bunaken from the room.

Miinukset: A bit rundown hotel that would need a facelift. Internet service was very slow. Breakfast choice limited.

Plussat: The design and cleanliness of the premises.

Miinukset: Nothing. All was great

Plussat: almost everything, except the check-in process

Miinukset: the checkin process are slow... i expect it faster

Miinukset: Watermark and stain at bathroom wall.

Plussat: cheap meeting package

Miinukset: Very slow wifi, not suitable for business traveller

Plussat: It is on a beautiful location and the staff is friendly and helpful with all our requests.

Miinukset: The prices in the restaurant are high.

Plussat: Good sea and sunshine

Miinukset: So noise around cocotinos

Plussat: Beautiful hotel, near the airport so handy for a flight the next day

Miinukset: Not all the staff spoke English. Nearby Mosque blasting out call to prayer at 4am

Plussat: The bungalow was beautifully furnished and had great views. But the real strong point of Cocotino's is the restaurant. The food is really well prepared, tasty and well seasoned. From "western" dishes to local Indonesian classics - you can't go wrong with your order.

Miinukset: Reception staff duped us when arranging the airport transfer. We paid way more than other guests, and when approached about this, the receptionist quite cheekily told us that we hadn't haggled enough with him to receive the lower fare. He also inisited on us paying the transfer in cash to him, rather than to the driver.

Plussat: Price could be way higher for the luxury of facility, though their food and adventure options are pretty much your only choice but they have really good choices.

Miinukset: Really nothing to complain about at all.

Plussat: Location, bed was comfortable

Miinukset: We arrive at 10 am and been told to come back after 2 pm for check in, fine. We left the bags at the concierge. Check in was done at 4 pm and we were given a room at the 6th floor. Entering the room we notice the bed linen were stained, the pillow covers also stained, hair on the bathroom and a someone spit on the floor. Disgusting.... clearly the room wasn't properly clean. After complaining at the reception they gave us another room. Worst experience ever in an Hotel in Manado. I work here and I visited many hotel/guesthouses in the city even of lower level and never happened to find spit on the floor. Cleaning service is done by few young boys clearly not up to the job... managment didn't check. Will never come back, avoid this hotel in Manado.

Plussat: Good min very good service giving all of whiz prime staff in Indonesia manado We are very happy Thanks all of staff Regards, Liton Biswas/ Tayeba Akter UN STAFF, Dhaka Bangladesh

Miinukset: All of services and always there are like to helping when we are there

Plussat: Siisti huone ja hyvällä sijainnilla. Henkilökunta oli palvelualtista. Balilainen hieronta oli hyvä. Näkymä huoneen ikkunasta muistutti, kuin olisimme olleet laivassa.

Miinukset: Room servicen tuotteet olivat loppu?! Vain yksi hissi käytössä, joten liikkuminen oli hidasta. Rauhaton ympäristö ja huono äänieristys

Plussat: Hotel Location and service.

Miinukset: Size of the room.

Plussat: The location is very near from Megamall, which one of the big mall in Manado.

Miinukset: Nothing

Plussat: Is nice building and it has a great view to the ocean. Breakfast included and has the option of room service for lunch and dinner (pay appart)

Plussat: Everything! This place was incredible! Nice facilities. The food was delicious. Lunch and dinner consisted of a 3 course meal. Breakfast was good. The staff were friendly and helpful. The beach and reef in front of the hotel are spectacular. I loved this place, extended my stay one night, and wished I could have stayed longer. It's the perfect place to dive, snorkel, read, and relax in the sun. It was worth every penny.

Miinukset: Kayak was out of use for the time being. I would suggest adding an Indonesian breakfast choice.

Plussat: Great location, snorkeling right in front of hotel. Peaceful and tropical location. Nice boat ride and car service from airport (albiet at a steep price). Spending night in Manado was good plan.

Miinukset: "Nickle and dime" you for every little amenity (borrowing fins, for example). Food is ok if you like seafood and pasta frequently. Pricey for what you get -- not a good value. Disappointed in caliber of snorkeling vs. Great Barrier Reef.

Plussat: staffs are very kind great BBQ and show performed by kids and staff

Miinukset: room 1 door is not easy to lock air conditioner should be in good maintain, it is a little bit hot in room

Plussat: The food is good. The sea is so beautiful and the price of snorkeling is cheep.

Miinukset: We have to walk in the sea to ride on the boat to the onong resorts. So the stuff should tell that we had better wear the clothes which is okey if wet.

Plussat: The location on the point, near beaches and good snorkeling spots was superb. It was great to be in such a relaxed atmosphere, with friendly staff and good food. The beachfront cabins are worth getting - as the view is terrific. We really enjoyed our snorkeling trips with the dive boats. The staff were very friendly to my kids. The resort is pricey but they work hard to maintain European standards.

Miinukset: Minor issue - the music played in the restaurant / bar was sometimes too loud.

Plussat: Got upgraded to room right on the beach.Food was great.Comfortable bed and newly renovated bathroom.Room cleaned daily.Booked to go diving,got in the water but was unable to equalize my left ear and was not charged for dive.Beautiful island excellent for snorkeling with plenty of coral and fish right out the front of our room.

Miinukset: All good

Plussat: Amazing and very quiet beachside resort on Siladen island, neighbouring the more expensive Kuda Laut resort (same owners), where we were sometimes invited to for meals at their restaurant and sharing the same fleet of dive boats (Celebes divers) for the trips to the dive sites. Great bar, singing local songs in the evenings included, great staff, very friendly, superb diving sites (vertical wall reefs all around the place, plenty of turtle, blue spotted sting rays, Napoleon fish, Giant Trevally, smaller stuff, like Nudibranch, and if you are lucky, also some white tip and black tip reef sharks), with very experienced dive guides. Sun sets next to Manado Tua each day, watching sunsets is a must do here for all the romantic souls. If you ever want to live in paradise, if only for a few days, go here. It was hard to leave this island.

Plussat: Very good location, beautiful beach.

Miinukset: It is a typical holiday resort. A guest pays a lot of money and because of it gets smiles from the staff. There is that very little thing missing there...

Plussat: Swimming pool

Miinukset: The room

Plussat: So quite place

Miinukset: The pool is not safety for kids, becouse some floor is broken and hurts.

Miinukset: 1. they didn't tell me if the promo will different with regular price for breakfast. 2. I found "Bihun" in "Fried Rice" (the actual they only serve 1 menu) 3. Dirty bed

Plussat: The swimming pool is the best feature

Miinukset: I stayed there couple years ago it seems the place has a lack of maintenance

Plussat: I stayed here because I'm an English professor at Manado International School and the faculty housing had a problem with electricity. For me, the location is ideal because it's only about a mile to the school

Miinukset: The peeling wallpaper...

Miinukset: A hotel of this statue should not have a smelly dirty toilet. No in the lobby, for sure not in the room. It's quite run down.

Miinukset: Lift no clean, the drain in the bathroom is clogged, room door lock problematic and service for breakfast is less than satisfying. Thank you