Manado hotellia

Plussat: Staff (receptiont and room service) are nice and polite. The hotel isn't new but it's very convenient, location and cleanliness wise.

Miinukset: Nothing

Plussat: Everything

Plussat: Bed very good. facilities close by.

Miinukset: pool area doesn't get sun and is not a nice space.

Plussat: Friendly staff. Comfortable and clean. They were very understanding when we couldn’t make our first night at short notice because our flight from Jakarta was cancelled. Great pool.

Miinukset: We asked for quiet rooms but were given rooms overlooking the very busy road so traffic noise all night.

Plussat: Very nice everything! And one of the best breakfasts ever!:-)

Miinukset: English language of the personal could be a little better!

Plussat: I have stayed at several hotels around SE Asia, while Swissbel Manado is not the best I have ever experienced, it is great compared to Indonesia hotel standards. However, it is pricey. I stayed in the Deluxe room - with taxes and fees about $74 per night. The food is quite pricey as well. However, since the rooms have a fridge and a kettle, you can always grab snacks, drinks, and noodles from the market across the street. But the food they have IS tasty and you should splurge on it. The breakfast was delicious and had many options: pastries, fruit, cereal, Indonesian dishes, salad, eggs, fresh bread, and a large variety of juices. And everything I ate was delicious. The pool was rather nice, when children were not playing in it (as with all pools) and they will bring food/drinks to you while you relax. I also got an Ayurvedic massage and it was amazing. The staff is also helpful, and found a place for me to buy certain research supplies in town. The wifi is good (I was on the 7th floor - each room has it's own dedicated router), but not Netflix good. It takes about 3 times as long to stream anything online. This is not a bad mark on the hotel - I didn't expect anything other that this situation. However, i know that some people are curious how good the wifi is.

Miinukset: I would suggest you not buy pastries from the Swiss Cafe in the Lobby. I bought a cake and it was definitely not fresh. I was told they had been made the night before, however considering the cakes were all in the same spot from three days prior, that comment is suspect. BUT - they felt so bad that they later brought me 3 slices of cake to my room, all of which were fresh. So at some point the cakes here are good and are fresh. Also, as others have said, only a few staff speak English, but this is not the fault of the hotel. You are in a remote part of Indonesia and it is difficult to find people who know the language. Yes, it would be nice if we could communicate more effectively, but for the most part I got along just fine with my broken Bahasa.

Plussat: We were upgraded to a Junior Suite which added to our comfort in the hotel. The Restaurant and Bars were very affordable and offered a good selection and price. We appreciated the pool for a cool off and swim. Staff were very helpful and responsive.

Plussat: 90% of overall, check in and out breakfast and hotel room

Miinukset: Bath room and the traffic around the hotel

Miinukset: The currency exchange rate was a rip off as i wanted to change $200 US into Rph as i was leaving early and had to pay cash for the rental car and there would be no money changers open at that time at the airport prior to my departure. The rate offered was 10,000 rph per US$ !!!! Normal exchange rate by web based currency changers was 14,400 Rph. I managed to find a currency exchange in town that was open and they gave me 14,280 Rph per US$ That was the only adverse item reference my stay but if I had taken the rate offered i would have been getting a very bad deal.

Plussat: Friendly environment

Miinukset: Lack of signage that show where to where inside the hotel

Miinukset: I booked one room with swimming pool view, 2 room with gardenview, and the resort give me 3 rooms in the Siladen Wing. For the swimming pool room is 212, but all I can see is grass and trees. The resort offer to change my room to 3rd floor, on the top of other gardenview room. So, there is no difference between swimming pool view and gardenview, if the resort gives you a room in Siladen Wing. The swimming pool is close to Bunaken Wing, but the resort told me IF I WANT TO STAY IN BUNAKEN WING, I CAN ONLY HAVE ONE NIGHT. It is such a huge joke, I booked a swimming pool virw room but stay in the farest room to the pool. The day before I checkout, I asked reception for delay my checkout, due to the morning diving cant be back before checkout time 12:00, and the reception said yes to checkout before14:00. I asked more than 3 times to make sure. But next day, when I checkout, the same reception told me she never agreed with me of delaying checkout. So, IF YOU WANT TO DISCUSS ANYTHING WHIT RESORT, MAKE SURE THROUGH EMAIL.

Plussat: Beautiful grounds, pool, and common area. Gym was nice and staff were very friendly. Had a free shuttle to town but I wish it ran more than twice a day. Walk way to the jetty is awesome with good sunsets.

Miinukset: The place is a little run down. Walls are paper thin and they cater to larger groups of Chinese tourists. Unfortunately we had a large group who were very loud. It was difficult to rest. The bathrooms could use some serious scrubbing and the walls some repainting. It seems like they built an amazing facility but have failed to keep it up. Definitely needs some restoring. Sorry only managed to upload one picture

Plussat: Food, a big tall's tree

Miinukset: We need to wait at the receptiont for an a hour, because the reservation didn't received by hotel management yet, so we need to wait till an a hour for the hotels receive the reservation.. We can't choose the hotel rooms, so we've got room in the middle of forest behind the resort.. Its so far away from anywhere.. Event going to the lobby The hanger in the bath room is event broke It feels like u people really under estimated us because we buy'ing it from promo..

Plussat: The staf was excellent, they were very nice and did everything to make us feel happy. Mostly Inggrid, Putri and Vhira. Also their divecentre is very relaxed. Nice swimmingpool and garden. Food was delicious. We recommend this resort to everybody. This site of Sulawesi is more beautifull then Bitung.

Miinukset: No beach and the bar was closed. So there was no entertainment in the evening.

Plussat: The staff were amazing! Very helpful and friendly.

Miinukset: The 45 minute snorkelling trip was 360k per person- ludicrously expensive. The location was not far from town but with the roads took too long. We would stay closer to town next time.

Plussat: All fantastic and the staff is super!

Plussat: Very confortable room with full equipment. Nice place in the middle of a beautiful countryside. Very clean and people very helpful for any requirement. International breakfast good.

Miinukset: Very far from the city. Need to take taxi for any activity outside. No access to the beach. Beer too much expensive for no reason.

Plussat: Kaunis piha-alue ja uima-allas.

Miinukset: Aamiaisella ei ollut meille paljon syötävää. Onneksi oli edes biljardi, illalla ei ollut paljoa tekemistä. Emme saaneet vuokrattua kuskia joka olisi lähtenyt näyttämään saarta, tarjolla oli ainoastaan retkiä. Manadossa ei ollut mitään nähtävää. Bunaken tai Siladen saaret ovat seuraava valintamme, täältä pitää mennä veneellä jos haluaa snorklata. Ei uimarantaa.

Plussat: It’s ok, as a start base for Bunaken, but don’t stay or dive here as your main stay.

Miinukset: Worst diving school ever, no safety stop, no balloon, no checking of equipment, no interest in divers while diving, don’t dive its dangerous. Although reported, no response at all. Tried to charge my creditcard 2 times.

Plussat: The manager, Devri, was very helpful with fixing an issue with our reservation.

Plussat: Location near town square

Miinukset: Bathroom quite small

Plussat: I like the bed and location

Miinukset: Less toilettries

Plussat: Standard Hotel without surprises.

Miinukset: Restaurant is quite expensive. Located at main road so it can be noisy at night.

Plussat: we liked the swimming pool and the big room. Super friendly staff smiling and very polite.

Miinukset: the hotel was not able to provide snorkeling trip beacause there were a big group of chinese people. so we did it with the murex resor. Breakfast more suitable for chinese people. The shuttle to the mall only 2 times a day. Need to improve the food at the restaurant.

Plussat: Hyvä aamiainen

Miinukset: Siisteys allasalueella

Plussat: Friendly staff, couldn't do enough for you. Just ask and if they have it, it's yours. They looked after my poorly wife, arranged special food, especially the ginger tea. Thoroughly recommend it as a really relaxing holiday destination.

Miinukset: Could be a few more activities available, e.g. table tennis. Few more sun beds.

Plussat: we got a renovated room which was nice. good pool. staff was very nice especially the guy who organized us a transport in the night to the airport. if you have an early flight in the morning better organize a taxi or another transport. we tried with grab, taxi but nothing was available so an employee of the hotel brought us. and it was a saturday morning.

Miinukset: the toilets in the pool area were not cleaned/working. the standard is not as high as in other Mercure hotels but I dind‘t mind.

Plussat: Accor hotels have made their mark on this place: Hotel has been recently renovated - our room looked fresh and tastefully decorated. Internet works well. Staff are well-trained, very friendly and speak good english Very large free-form pool with helpful, friendly pool attendants. Resort is spacious and does not feel congested even at high occupancy.

Miinukset: Getting a taxi or a Grab car can take a while sometimes. Hotel transport often not available. Breakfast buffet designed for Chinese tourists, who are in the majority. May not always meet expectations of western tourists.

Plussat: Value for money

Miinukset: The reception check in is very slow and inefficient. Too many big crowds from Chinese tourists with loud noise to enjoy the quiet and serenity of the place. The receptionist failed to pass down the message in regards to the unavailable for the 1 hr massage service as run out of oil and need to opt for the higher price service, and did not finish her task to pass down the room cards while changing shift, and have to clueless follow up with another staff. Will not come back to this resort again .

Plussat: Spacious room. Not to much interior. Need to install at least table. The beach is reclamated. So no real beach. Just a sandy pond beach with no wave.

Miinukset: Interior not complete.

Plussat: 1. Proximity to the Manado Boulevard, the city center 2. Big sized room 3. Pleasing staff with a helping attitude

Plussat: Overall, the ambience was great.

Miinukset: The place seemed a little old and in need of maintenance or modernising in some areas.

Plussat: Big room, good location and friendly staff.

Miinukset: Too much money for the quality. We had a wonderful hotel in Jakarta for the same price ( ermitage hôtel )

Plussat: The corner suite was wonderful! Very spacious, with a study area, waiting area, two toilets, two sinks in bathroom, extra large and extra comfortable bed and the best view of Manado one could wish for. Staff are very helpful and attentive to details. Breakfast selection is good!

Miinukset: Hot water took a while to run. Service charge is added to bill whether you order food to your room or have it in the restaurant. Some rooms nearby allocated a group of people which resulted in noisy evenings outside our room.

Plussat: Good place for transit stop. 99,9% of clients are local or from PRC. Good breakfast with variety of dishes.

Plussat: Finally they put a refillable pitch with water and no more plastic bottles! Really appreciate this!

Plussat: Great location.

Miinukset: Nothing

Plussat: I like the breakfast. The AC in the room works normally.

Miinukset: This hotel needs much renovation especially for the bedroom and bathroom.

Plussat: The hotel is quite old, and this make the rooms are significantly bigger than newer hotels. I like it very much! The bed was also good, I can sleep really well. Airconditioning was not cool enough, and TV channels were limited, mainly only local channels. Don't expect too much about internet, there was wifi, but very slow. The wine and cigar lounge was great and the staff were very friendly and helpful. Food taste was not so great, but some were good. There was no egg station at breakfast, and most of the food served were local delicacies. The portion was very large, really makes you full. Worth the money!

Miinukset: Internet was really bad, airconditioning not cold enough, the swimming pool was not clean, hot water was not hot enough and the shower was not correctly positioned for a comfortable bathing. The water boiler in my room was dusty inside out.

Plussat: The room view

Miinukset: Bad smell on lift

Plussat: I think all the rooms have a bathtub.

Miinukset: It was a near perfect hotel, but definetely need an upgrade now. Bathroom, carpets, spa room, were old

Plussat: The massage and kind staff - breakfast buffet good - but could improve on fresh fruits

Miinukset: The carpet - old bathroom - elevator seemed old-- location horrible !!! Pool needs a revamp but at least was clean

Plussat: Friendly staff that makes you feel like "home sweet home". Good music Lounge with smooth music and helpful bellboys and security staff.

Miinukset: 1, No Iron n ironing board provided in room. Required to iron but we have to wait for HouseKeeping staff to come in after 6.30 am. 2. Air Cond. required services 3. Orded a Steak Salmon ( room service )- room 1108 ..very bad presentation, taste less and to my surprise with plenty of bones. 4. Loud noise and rude during breakfast with the guests from China..shouted and talking pretty loud as if they own the restaurant.

Miinukset: They robbed us inside the room. They took a mobile phone that was in charge and the cash they could find. The staff confirmed that it had happened before, but that they did not take charge, because in addition, they do not have insurance for these incidents, on the other hand, inadmissible. The hotel is a transit area for supplies to other islands, so security for the transfer of people outside the establishment should be assured. Not only is it not, but the hotel has completely disregarded the matter. They tell us that they may have entered through the bathroom window, because the mesh was torn off, but we were more inclined to think that they entered through the main door while we were dining a mere thirty meters away, inside the same hotel. They knew where we were and when we were leaving. It is not safe and the hotel is not responsible for anything. They invite us to claim our insurance company.

Plussat: Good was very nice. Nice pool. Lovely staff.

Miinukset: Nothing

Plussat: FOOD is good.

Miinukset: No diving class or other acitivties

Plussat: Thank you very much for this wonderful holiday. We felt very comfortable and warmly welcomed right from the start. The excellent organization and loving attention to the guests of Anissa and Mia made this holiday an unforgettable experience. None of our wishes have not been fulfilled. The entire staff takes very attentive and loving care of all guests. The complex is beautiful and you feel like in paradise. The food is excellent and also special requests were fulfilled. The organized tours (diving, snorkeling, beach day on the Silades, Minahasa) were unique and we will remember you forever. A truly exceptional and highly recommended resort with a highly motivated staff, which makes a further stay worthwhile in any case.

Plussat: Very nice cottages sea front, great diving in Bunanken Nice swimmingpool Good food Friendly staff and great friendly management made the experience very positive One of the best quality price ratio in the area

Plussat: The staff were very friendly and helpful. The bathtub was a welcome bonus. The breakfast selection was wide. There was also a wide selection of international TV channels, which is not always the case in Indonesia. Overall value for money was excellent.

Miinukset: The location in the central shopping district had a negative side in that some adjacent shops play extremely loud music all day long, making it difficult to rest in the room.

Plussat: Friendly staff and also was given an upgrade on our room which was not expected when we arrived.

Miinukset: nothing

Plussat: Nice location close to Malls. Big rooms with nice views. Great breakfast choice.

Miinukset: Warm water not available during our stay. We got another room wich had a little warmer water available. This room was Nice,but lack of maimtenance. Airco was clogged and leaking condens water. Bathroom and Toilet floor drains extremely dirty and smelly. 2 electrical sockets no power . Window couldn,t close,missing handle .window closed with small wire! Safety deposit box in room not working.no power. Overprized hotel view current condition. Be aware that Pool area can be closed for hotel guest for wedding or other events.

Miinukset: We had asked for extra linen and pillow to be provided so our 6 year old child could sleep on the couch (there were no family rooms so we booked a junior suite with living area). Hotel had confirmed that this would be fine. We arrived at 11.30pm and they noted at check in that we needed the extra bedding and said they would deliver it. Why wasn’t it already in the room?! We asked for it to be delivered ASAP because our son needed to go to bed. 10 minutes later, they phoned us in the room to say we hadn’t paid. Why didn’t they sort this at check in?! I reminded them that the bedding had not arrived. 10 mins later - still no bedding. I phoned again. Finally it arrived. The location is very noisy - next to a busy road. Breakfast was ok, but not great.

Plussat: The hotel is one of the better Indonesian style hotels in Manado with an old world charm, although n some cases a little bit dated compared to its eastern equivalent. Most the guests are very Indonesian or from other parts of Asia which gives a very local feel.

Miinukset: The facilities are generally pretty good. Shower didn’t function too well and a light wouldn’t turn off at night time, which meant an electrician coming late in the evening to remove it. I did find a long hair in my breakfast, but I guess that can occur anywhere. Staff don’t speak much English but we’re very helpful all the same

Plussat: Loved the convenient location. Breakfast was amazing as was the pool. Had great views over the water from my room. Excellent staff and service.

Miinukset: Bathroom in the lobby was a little tired.

Plussat: Easy and quick check-in, very clean, good location, breakfast was yummy and all the staff are super friendly.

Plussat: Got upgraded to a suite. Nice, clean room. Comfortable bed, view of the sea. Breakfast was very varied. Centrally located, it was easy to walk to a big mall with lots of restaurants.

Miinukset: There was a bad smell in the lobby (like sewage) on our arrival. There were notes saying they did maintenance on the water system, so that might be why, but the note also said they do this every Sunday! Pool looked very dirty. No cozy bar area - you have to sit in the restaurant. The general ac system wasn't working, so in the restaurant they had portable units, but it was still hot. Waiter did not understand basic English- like 2 Long Island ice tea, not 1. Came with the bill, when we asked for another beer.

Plussat: Very good lication Bigger room with good vieuw to the sea.

Miinukset: The staffs are not well train Smelly room and coridor at 7th floor Hot water does not work well Very old elevator, noizy. In the room, Aircondition does not work well, Aircon in lobby was dead.

Plussat: We liked the location along the main road in Manadao, very close to the Mega Mall, the Soekarno Bridge and a couple of other places of interests. The view from the 11th floor was great in all directions and it was nice to watch the sunset from the pool. The staff were friendly.

Miinukset: This hotel has aged a bit, especially compared to the Aryaduta Hotel Jakarta, in which we also stayed (twice). What really disappointed in the end was a combination of several smaller things, each on its own not too bad: - The safe was locked when we got into our room and we had to ask at reception to have it unlocked - The water in the shower didn't really get warm, maybe about 30° Celsius - The shower in the bathroom was leaking. Despite one attempt to have it fixed, the bathroom still got half flooded every morning after taking a shower - The air condition in the restaurant area wasn't working at the time we were there - already at breakfast it was unpleasantly hot - Service was relatively slow, especially compared to the Aryaduta in Jakarta - many people around, but not as attentive as in other places - We waited for a long time at the restaurant to have dinner, but nobody came to get our order (despite being almost the only guests at that time) - Prices in the restaurant too high for the shortcomings listed above and alternative options in close proximity - Pool area was okay but could also do with a renovation - Nobody asked at checkout how our stay was and whether we had any feedback

Miinukset: Christmas ornaments were lacking

Plussat: Staffs at reception and restaurant are friendly and polite.

Miinukset: The hotel is noisy with banging doors and you can hear people talked and talked loudly until early morning. The shower water is smelly and not enough pressure. It is pricey. The property needs to be renovated. Could not get a non smoking room even though booking for non smoking room.

Plussat: Location for Bunaken

Miinukset: ---

Plussat: The hotel in itself is nice. The staff is kind.

Miinukset: Many things. The first room they assigned us had a major and ultra-evident problem, which could have been easily detected in advance. Afterwards they assigned us another room, but when we opened the door a lot of mosquitos came inside the room from the dark and humid hotel hallways. The dividing wood between the bedroom and the bathroom had big holes and you could see through, so no privacy at all when sitting on the bowl of the toilet. I had a cold shower (indeed the hot water came, but only after 10 minutes). In general not clean. I could list other flaws but I stop here to keep it short. All in all, this Novotel was a big disappointment after the perfect staying in the Bali Novotel.

Plussat: The hotel is close to the airport- 10-15 min drive, so very convenient if you have an early morning flight. Walking distance to a small mall. Got upgraded to a suite, nice room. Very clean. Comfortable bed. Staff was nice and smiling. Check in/out was easy and fast. We had a great massage - they come to your room. It was pricy though.

Miinukset: Internet was not always working. Food/drinks by the pool was expensive and not that good.

Plussat: Close to airport for next day early flight, Air conditioning worked well, room was comfortable, quiet as it is set away from busy streets

Miinukset: rooms needs some maintenance upkeep,

Plussat: Service upon checkin

Miinukset: Missed wake up call and the insects in the room. The upkeeping is bad. Room has been placed with a water dispenser rather than bottle of water. Minibar not cold.

Plussat: Location

Miinukset: The hotel need to be renovated

Plussat: Close to the airport

Miinukset: Lack of maintenance. Rooms and the restaurant needs an upgrade. Seems like nothing has been done over the past years.

Plussat: I got upgrading room from superior to junior suit Facilities are quite good Room was big Breakfast menu were good

Miinukset: Reception and all the staff were very slow to respond customer needed. I asked for sugar which never came to my room Restaurant need more attention how to manage the guest and the cleanliness I found many flies in the restaurant which is in 4 star hotel

Plussat: Everything! This place was incredible! Nice facilities. The food was delicious. Lunch and dinner consisted of a 3 course meal. Breakfast was good. The staff were friendly and helpful. The beach and reef in front of the hotel are spectacular. I loved this place, extended my stay one night, and wished I could have stayed longer. It's the perfect place to dive, snorkel, read, and relax in the sun. It was worth every penny.

Miinukset: Kayak was out of use for the time being. I would suggest adding an Indonesian breakfast choice.

Plussat: Great location, snorkeling right in front of hotel. Peaceful and tropical location. Nice boat ride and car service from airport (albiet at a steep price). Spending night in Manado was good plan.

Miinukset: "Nickle and dime" you for every little amenity (borrowing fins, for example). Food is ok if you like seafood and pasta frequently. Pricey for what you get -- not a good value. Disappointed in caliber of snorkeling vs. Great Barrier Reef.

Plussat: staffs are very kind great BBQ and show performed by kids and staff

Miinukset: room 1 door is not easy to lock air conditioner should be in good maintain, it is a little bit hot in room

Plussat: The food is good. The sea is so beautiful and the price of snorkeling is cheep.

Miinukset: We have to walk in the sea to ride on the boat to the onong resorts. So the stuff should tell that we had better wear the clothes which is okey if wet.

Plussat: The location on the point, near beaches and good snorkeling spots was superb. It was great to be in such a relaxed atmosphere, with friendly staff and good food. The beachfront cabins are worth getting - as the view is terrific. We really enjoyed our snorkeling trips with the dive boats. The staff were very friendly to my kids. The resort is pricey but they work hard to maintain European standards.

Miinukset: Minor issue - the music played in the restaurant / bar was sometimes too loud.

Plussat: Got upgraded to room right on the beach.Food was great.Comfortable bed and newly renovated bathroom.Room cleaned daily.Booked to go diving,got in the water but was unable to equalize my left ear and was not charged for dive.Beautiful island excellent for snorkeling with plenty of coral and fish right out the front of our room.

Miinukset: All good

Plussat: Amazing and very quiet beachside resort on Siladen island, neighbouring the more expensive Kuda Laut resort (same owners), where we were sometimes invited to for meals at their restaurant and sharing the same fleet of dive boats (Celebes divers) for the trips to the dive sites. Great bar, singing local songs in the evenings included, great staff, very friendly, superb diving sites (vertical wall reefs all around the place, plenty of turtle, blue spotted sting rays, Napoleon fish, Giant Trevally, smaller stuff, like Nudibranch, and if you are lucky, also some white tip and black tip reef sharks), with very experienced dive guides. Sun sets next to Manado Tua each day, watching sunsets is a must do here for all the romantic souls. If you ever want to live in paradise, if only for a few days, go here. It was hard to leave this island.

Plussat: Very good location, beautiful beach.

Miinukset: It is a typical holiday resort. A guest pays a lot of money and because of it gets smiles from the staff. There is that very little thing missing there...

Plussat: It is on a beautiful location and the staff is friendly and helpful with all our requests.

Miinukset: The prices in the restaurant are high.

Plussat: Good sea and sunshine

Miinukset: So noise around cocotinos

Plussat: The setting (on the beach, and within a small village) was lovely. I liked the afternoon tea.

Miinukset: The resort was very busy. As a first time diver I was hoping to go out one to one (or maybe two) with an instructor, but that wasn't possible due to big groups dominating their time. Having read reviews about the dive masters being great with first time divers that was why i picked the place, so I was surprised because I didn't get that feeling from them and was not comfortable in going out for my first time with a loud, obnoxious group. Really glad I waited until my stay at a different, smaller place in bunaken. On another note, the food was only ok

Plussat: Beautiful hotel, near the airport so handy for a flight the next day

Miinukset: Not all the staff spoke English. Nearby Mosque blasting out call to prayer at 4am

Plussat: The bungalow was beautifully furnished and had great views. But the real strong point of Cocotino's is the restaurant. The food is really well prepared, tasty and well seasoned. From "western" dishes to local Indonesian classics - you can't go wrong with your order.

Miinukset: Reception staff duped us when arranging the airport transfer. We paid way more than other guests, and when approached about this, the receptionist quite cheekily told us that we hadn't haggled enough with him to receive the lower fare. He also inisited on us paying the transfer in cash to him, rather than to the driver.

Plussat: Location

Miinukset: Room

Plussat: Very friendly and helpful staffs. They can speak English fluently. great sea-view. Location near shopping center.

Miinukset: Breakfast was not bad, but could be better. Extreamly Noisy seafront road. I had already seen this problem in other reviews, yet I couldn’t imagine that was THIS level. Seems like every gangster in Manado gather here at night.

Plussat: Breakfast was ok, great view from the balcony. Great location, close to restaurants and malls

Miinukset: Room was a little on the small side but clean and tidy

Plussat: Good min very good service giving all of whiz prime staff in Indonesia manado We are very happy Thanks all of staff Regards, Liton Biswas/ Tayeba Akter UN STAFF, Dhaka Bangladesh

Miinukset: All of services and always there are like to helping when we are there

Plussat: Hotel staff was very cordial and professional

Miinukset: Room space was too small. No refrigerator in the room.

Miinukset: Check in process too long

Plussat: Siisti huone ja hyvällä sijainnilla. Henkilökunta oli palvelualtista. Balilainen hieronta oli hyvä. Näkymä huoneen ikkunasta muistutti, kuin olisimme olleet laivassa.

Miinukset: Room servicen tuotteet olivat loppu?! Vain yksi hissi käytössä, joten liikkuminen oli hidasta. Rauhaton ympäristö ja huono äänieristys

Plussat: Hotel Location and service.

Miinukset: Size of the room.

Plussat: Is nice building and it has a great view to the ocean. Breakfast included and has the option of room service for lunch and dinner (pay appart)

Plussat: Clean hotel in good location. Near to Manado lighthouse. I got the twin share room with small window and can be opened

Miinukset: Room a bit smelly when the aircon off, I don't know why ?

Plussat: the room design.

Miinukset: the room isolation and when I give deposit to desk table for extra card, they did not give it back to me when I left.

Plussat: Central location with view to Bunaken from the room.

Miinukset: A bit rundown hotel that would need a facelift. Internet service was very slow. Breakfast choice limited.

Plussat: The design and cleanliness of the premises.

Miinukset: Nothing. All was great

Plussat: almost everything, except the check-in process

Miinukset: the checkin process are slow... i expect it faster

Plussat: cheap meeting package

Miinukset: Very slow wifi, not suitable for business traveller

Plussat: Breakfast was alright. but since I am a Vegan, there is actually very little choice. I like the quietness of the place, being far from the road.

Plussat: Swimming pool

Miinukset: The room

Miinukset: No towels in the room when we arrived so we had to ask for them via hotel phone. They didn't arrive so we had to ask the housecleaning directly. 5 times I had to ask VERY noisy neighbours to keep quiet because they had their 3 doors open to a family/friends of 20 people. Why place us next to a room of 20 people like that. Room service food was not at all edible so don't order from there.

Miinukset: 1. they didn't tell me if the promo will different with regular price for breakfast. 2. I found "Bihun" in "Fried Rice" (the actual they only serve 1 menu) 3. Dirty bed

Miinukset: Waiting long for cek in, the room was not ready at all when we enter the room. Also some flood at breakfast lounge.

Plussat: I stayed here because I'm an English professor at Manado International School and the faculty housing had a problem with electricity. For me, the location is ideal because it's only about a mile to the school

Miinukset: The peeling wallpaper...

Miinukset: Lift no clean, the drain in the bathroom is clogged, room door lock problematic and service for breakfast is less than satisfying. Thank you

Plussat: Aircon, hot shower, seemingly clean bedsheets although old

Miinukset: Dodgy bathroom

Plussat: Cheap. Very kind staff.

Miinukset: Not like photos on booking.com. Far from! Very old and shappy. Smelled . Maybe a smokers room? Western breakfast was very poor.

Plussat: Convenient location, and reasonable price.

Plussat: The place in run down. Lack of mantenaince. Chalk in the sink. broken curtain. However, great internet, waterfall strong shower and very friendly staff. Consider it an upmarket backpackers place. Daily roomservice, average food in restaurant average breakfast. Cheap but okay for me.

Miinukset: Place can use a complete renovation. Dirty balcony.

Plussat: The staff Very helpful&welcome! Good location, comfortable clean room.

Plussat: Big room, nice staff, good location near harbor, airconditioning worked.

Miinukset: Cockroaches in room, old dirty bathroom.

Plussat: We had to book 2 rooms for we were 3 people. If they have triple rooms, it would be good for us. The staff were very friendly & gave us directions.

Miinukset: The dining room, which was too hot & the music in the dining room was definitely too loud.

Plussat: If you love a choice of three kinds of rice for breakfast, this is your place! Worst coffee in Indonesia, but don't worry: the sugar is already added in the self service pot! Breakfast room untidy and very noisy. The room is modern, almost everything works, although you might have to ask for things. Balcony not usefull. Note: Unlike as what you find in the picture gallery, there's no pool.

Plussat: The food is nice

Miinukset: The aircon is damaged

Plussat: Its above an abandoned mall! the mall is awesome to explore if you have a torch and you arent afraid to step on a rusty nail. I would recommend going at night because there are less people. There is a pool and an abandoned food court which is also cool to check out. Some of the rooms are empty without furniture or doors and offer a unique look behind the scenes of what seems to be like a hotel close to demolition. theres lots of chinese partying at night. but be warned, if you party they will complain! when you turn on the tv you are greeted with relaxing kolintang music and offers like drunken beef and lecci fritzz. if you come to manado and the hotel is open I can definately recommend it! ps: bring a flashlight for the mall!

Miinukset: the chinese complained and the minibar couldnt fit enough beer for one night. bathroom doors didnt close

Plussat: Some stuff are friendly and quiet close to the shopping centres. Walking distance 10-15min

Miinukset: Stuff at reception not so friendly. Outside my room can smell real bad sewage water.

Plussat: several good restaurants very close to the hotel very nice swimming pool(s) with both fresh and sea water

Miinukset: swimming pool is located at the street (not within hotel) rooms need refurbishment no fridge in the room