Naif Rustic & Ecologic Lodge

The room was clean and the lodge overall had nice decorations with natural materials like bamboo.

Horrible service. We arrived at 6am (which was specified in the reservation) after a 10 hour night bus. It was still dark and when the lady opened the door she initially didn’t want to let us in yet. We didn’t expect a room to be ready at this hour as check-in is always later, but usually you can wait in the lobby or something. After we insisted that we could not stay on the streets for hours in the dark with our luggage she finally let us wait on a small couch near the entrance. When there was actually a bigger area by the pool with hammocks and sun beds where we could have rested for a bit, but we couldn’t see that before as it was dark and she told us this couch was the only place we could wait. When the sun came up and she started cleaning outside and asked about our reservation. Turned out our room was ready all along, after waiting for almost 3 hours. She told us breakfast would be between 8.30 am and 10am. We got up early the next day because we were going to the next town, and had to wait from 8.30 to 9am because there was nobody to make our breakfast. The place itself was fine but the service is terrible, she was very rude and not hospitable at all. I’m a very flexible and relaxed traveller, but this was not ok. Would not recommend staying here.

When we woke up the next day, it did seem like a nice area & another woman (the owner, I think) gave us the WiFi password & tried to find us a 3-prong converter which turned out to belong to the girl from the night before. The garden is nicely put together & was relaxing to chill out in. If I was to hazard a guess, the place is run by someone who would just rather people pay for her own rent of the property & to not actually have to do any work ever. Do yourself a favour & don't cheap out. Save that extra bit of money & stay in a place that you know will have better standards.

We arrived late from a bus from Guayaquil, Ecuador & when we arrived, some girl let us in but didn't feel happy to (not sure if she worked there, lived there or was just a guest). We had already prepaid for the room. She just gave us the key to the closest room there & went off. We didn't have internet to check if it was the right one & the password in the room was wrong, also the power outlets only had 2-prong America (no 3-prong America) so we couldn't charge our phones either. When we went to find the girl again (2 minutes after she let us into the room), we couldn't, there was no lights on anywhere & we didn't want to knock on random doors. The mosquito net didn't cover the whole bed & was uncomfortable to use. The room light was very dim. So I went to sleep feeling that I had paid a lot of money for a subpar place. The area seemed too creepily quiet, didn't seem like it was run very well. No room cleaning or extra towels given the next day. While the presence of animals was nice, the dogs did bark a lot. The shower on the second morning had no hot water.