Halvat lennot Peruun

Plussat: "Everything is well organized, crew members were great."
Miinukset: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "This was my first time flying and I have to honestly say I enjoyed this airline. The staff is very attentive to your needs. I felt comfortable the whole flight. The pilot and flight attendants are very informative."
Miinukset: "I didn’t like the passenger sitting in front of me on my return flight from Frankfurt to JFK. She had her seat reclined the whole time even during meal service. I asked the stewardess to kindly ask the lady to move her seat up so I can remove my meal tray and she said to communicate with the passenger it would make things more easier. I thought that is what the stewardess is supposed to assist me with but hat is my only complaint"

Plussat: "Half empty plane"
Miinukset: "Food n movies"

Miinukset: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Great plane & serive & big bathrooms"

Plussat: "Crew was very kind and attentive"

Plussat: "Overall, a good flight, slightly earlier than schedule, well informed by the pilot"
Miinukset: "The food was not up to par for Lufthansa (plane food). The choice was barbecue chicken or vegetarian pizza. I asked for vegetarian pizza. Not sure what I had, as it did not taste like BBQ chicken, and it did not look like the food my neighbor had (which looked like 2 mini pizzas). I chose not to complain about my food. It appeared passengers were keeping the cabin crew very busy. By taste, I could not tell what it was and I could only eat half. Not usual for Lufthansa food."

Plussat: "Crew and flight were great,love the hot towels,constant drink service,clean up after"
Miinukset: "Food wasn't the best I ever jad on a flight,only reason this flight didn't get solid 5 stars from me!!"

Plussat: "Good customer service"
Miinukset: "Seat was not comfortable and food was not great"

Plussat: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Plussat: "See above"

Plussat: "Crew was hospitable and flight was clean."

Plussat: "Nothing!"

Plussat: "Good movies and TV to choose from."
Miinukset: "Food sucks. Bland and gooey pasta as vegetarian option."

Plussat: "great crew"

Plussat: "Clean and effective communication."
Miinukset: "Was kept waiting in the plane"

Plussat: "Outstanding service in cabin service, on time, legroom in economy."
Miinukset: "Seats a little hard. Very good instead of great."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Miinukset: "Boarding process. Felt like a mad dash just to scan your boarding pass."

Plussat: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Miinukset: "It was very good"

Plussat: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The crew was nice."
Miinukset: "There were a lot of screaming/crying children on the flight, turning up the headphones to as much as I could bear did not eliminate the noise. I ended up developing a cold after the flight, it was not a great vacation."

Miinukset: "Entertainment center did not work. I paid for wifi and did not work and need my money back. The headphone jack for the tv did not work."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "They waited for those who were running late due to a previous flight delay. The crew was super friendly and there was great movie suggestions."
Miinukset: "There was a lot of turbulance which made a lot of the passengers sick. I think also that they collected the headphones too early like 45 mins/1 hour too early before landing. Also landing felt like it was the longest landing in my life."

Plussat: "People of Lufthansa and the clients who were flying with me."

Plussat: "my favorite airline"

Miinukset: "They forgot the luggage at Frankfurt."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Service was good"
Miinukset: "Cancelled my original flight for unknown reason, and never sent notification via email or phone."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Miinukset: "Full plane, no options to spread out."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Seats were really good despite the fact that it is economy class. Food was very good، and entertainment was a blast، watched 4 movies during the flight. The crew members were really polite and helpful. Lufthansa will be a choice for me for any further travels."
Miinukset: "My trip from Washington to Amsterdam wasn't pleasant at all، because it was operated by United Airlines، which I do not recommend or even try again."

Plussat: "Short flight so it was good"
Miinukset: "Everything was good"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Good service, clean airy aircraft"
Miinukset: "Boarding in Munich not well organized for business class passengers as it could be"

Plussat: "Nothing"
Miinukset: "Flight was canceled, no information given, no compensation offered. Next day took the same flight. Bad food, uncomfortable seats, and this was in business class. All around Lufthansa is like a US airline. No thanks."

Plussat: "very clean, food was excellent, on board entertainment was excellent too. staff very friendly."

Plussat: "the flight was on time"
Miinukset: "After flying Lufthansa from Frankfurt to San Francisco this was dissapointing,old plane,service was just soso."

Plussat: "The service was absolutely amazing! Even though I was sitting in economy, I was offered something to drink before take off and at least 5-10 times throughout the 9 hour flight. The food was really good for airplane food and it was a nice touch to have an actual plate and silverware. When you're traveling, those little touches make a big difference. The entertainment was wonderful - the screen on the back of the seat was really responsive and had a wide selection. I watched three movies and played several games."
Miinukset: "My only criticism was the boarding process seemed a bit disorganized. I guess I'm used to boarding by zones or numbers. This was just sort of a free for all. But if that's my only criticism, that says a lot about the flight!"

Plussat: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plussat: "Crew is excellent, polite and personal!"
Miinukset: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Plussat: "Almost everything, especially the crew."
Miinukset: "Don’t feel like anything should be better to be honest"

Plussat: "Great crew, comfortable seating with enough leg room."
Miinukset: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Plussat: "The flight crew was so friendly and the food was really good."

Miinukset: "They left my bag off the plane. Ridiculous."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plussat: "Everything is alright"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Miinukset: "Nothing special"

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Miinukset: "Didn’t happen."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Miinukset: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plussat: "Good service onboard, good food. On time."

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Miinukset: "Bag was lost"

Plussat: "Very friendly crew"

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Tiny old cramped plane."

Plussat: "Flight was delayed for three hours and was a very stressful flight"
Miinukset: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "Airline staff good and professional"
Miinukset: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Miinukset: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "everything"
Miinukset: "nothing"

Plussat: "The cleanliness of the aircraft and the staff professionalism"
Miinukset: "No"

Miinukset: "Have a screen to watch movies."

Miinukset: "Unorganized"

Plussat: "Crew"
Miinukset: "Everithing else"

Miinukset: "We got off onto a shaky set of stairs that surely would have been a safety violation in the states."

Plussat: "Nothing"
Miinukset: "Be on time and if not, communicate and offer remedies. There was NONE."

Plussat: "Fair"
Miinukset: "Have a wheel chair waiting for me on arrival at Lima , Peru. Our plane arrived by 1 am. And felt kind of lost :/"

Plussat: "Puntual"

Plussat: "Great"

Miinukset: "Fo"

Plussat: "Wonderful people, great attitudes, and the experience I’ve come to expect."

Plussat: "Crew"

Miinukset: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Miinukset: "the process of boarding no annoucement of gate change"

Plussat: "Nothing in particular"
Miinukset: "Organization, information and communication"

Miinukset: "Made me check my carryon while waiting to board even though I said no and didn’t ask anyone else if they wanted to. Plane left half hour late"

Miinukset: "Person behind my seat was kiking! Luggage took for ever to be deliver."

Plussat: "It was on time"
Miinukset: "The boarding was too crowd"

Plussat: "Flight was on time crew was friendly and professional"
Miinukset: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Plussat: "Need to improved"
Miinukset: "About entrainment is was poor, food not good,attention was so so ."

Plussat: "Menu for dinner and breakfast Nice designed heavy-duty plastic fork and knife Extremely comfortable blanket Meals were tasty"
Miinukset: "As always in last class, no leg room."

Plussat: "The aircraft room and comfort"
Miinukset: "Nothing"

Plussat: "Seat was comfortable, as expected in business class"
Miinukset: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Plussat: "Beer wine & whisky"
Miinukset: "No wifi, uncomfortable"

Plussat: "That wine was included in the drink selections"
Miinukset: "Didn't have an option for vegetarian dish. The outlet cord on the seat was not working."

Miinukset: "Too small seating space"

Plussat: "Friendly and helpful staff"

Plussat: "The inflight meal was delicious. I was not expecting so many choices."
Miinukset: "Mechanical problems go start. And the crew in Orlando did not keep passengers up to date."

Plussat: "The upgraded me to first class!!!!"
Miinukset: "No complaints!"

Miinukset: "Tight space between seats"

Plussat: "The crew was nice, the food tasted great, and they had a variety of movies to watch!"
Miinukset: "There's not much I didn't like."

Plussat: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."

Plussat: "The manner in which they treated handicapped travelers"

Plussat: "LA TRIPULACION"
Miinukset: "EL EQUIPAJE NO LO MANDARON HASTA DESTINO FINAL Y SE PERDIO"

Miinukset: "Delays, poor English explanations, disorganized boarding"

Plussat: "Free wine"
Miinukset: "Seats aren't so comfortable"

Plussat: "Everything"

Plussat: "Crew Attention"

Plussat: "Staff and comfort and"
Miinukset: "Cosco airport sucks"

Plussat: "Everything!"
Miinukset: "Wish I used y'all for my other flights"

Plussat: "Friendly and efficient staff . No delays , always on time . Pilot is handsome too"
Miinukset: "Magazines are in Spanish language mostly :("

Plussat: "Meal"
Miinukset: "Nothing."

Plussat: "Everything!"
Miinukset: "Nothing!"

Miinukset: "Todo bien"

Miinukset: "Old airplane"

Plussat: "Brand new Dreamliner! Plenty of legroom in economy"

Plussat: "Everything! :)"
Miinukset: "Nothing"

Miinukset: "Nothing"

Plussat: "Muy bien"

Plussat: "Having a vegetarian option"
Miinukset: "No salad?! Fruit or vegetable! Something was missing."

Plussat: "The tablet selection was very variety."
Miinukset: "The announcement was hard to hear the volume was loud but something not quiet understandable"

Plussat: "Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving."
Miinukset: "More communications when the flight has been delayed and sitting there."

Plussat: "Friendly crew"

Plussat: "2 per row so no middle seats"
Miinukset: "charged me 2x what they would have online for a checked bag 60 euros which i thought was egregious. they were late & no beverages"

Miinukset: "Boarding took 3 hours"

Plussat: "Smooth flight"
Miinukset: "Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins."

Miinukset: "Not a fan of the elevator music they play. Unnecessary"

Plussat: "Boarded late but arrived early. Nice easy flight."

Plussat: "Not one thing."
Miinukset: "Delayed. Smelly. Overall love flying but the takeoff and landing were terrible! Service wasn’t great either- crew had major attitude problems."

Plussat: "Excessively hot. You sweat entire time"
Miinukset: "Lack of a/c"

Plussat: "The punctuality"
Miinukset: "Food"

Plussat: "The crew was helpful, well spirited, and timely."
Miinukset: "The inflight TV monitors didn't work."

Plussat: "No frills service with a great crew and well maintained planes"
Miinukset: "Not too many entertainment options for a translatantic flight"

Plussat: "Modern airplane and personal screens"
Miinukset: "Boarding process was too slow. Could have been better organised."

Miinukset: "You have to pay separate for baggage each way - $150/per luggage/per person. That is a total of $300.00!!! I ended up spending $600 just in luggage check-in round-trip for me and my husband."

Plussat: "Boarding process"
Miinukset: "A sick/drunk/unfit person delayed the take off for 1 hour, and absolutely nobody informed the rest of the passengers about the situation. We all saw her but no idea what was going on. The aircraft is old, without personal entertainment (Air Europa provided free Wi-Fi to browse a small selection of content though)."

Plussat: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Miinukset: "Limited selection in the IFE."

Miinukset: "Los asientos centrales son algo incomodos para un vuelo tan largo"

Miinukset: "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"

Plussat: "Boeing 787 Dreamliner is a very comfortable piece of equipment and Air Europe is flying it on this route. Fast, quiet, stable. The AE staff was awesome. Departure and arrival timely and I prefer the "old" airport in Madrid to the new airport."

Miinukset: "Flight delayed missed my connector no one was helpful. A total of 24 hours traveling"

Miinukset: "Terrible line up for boarding."

Plussat: "The tvs on this flight worked, and they gave you water when you asked for it."
Miinukset: "Our flight from Barcelona on Air Europa took off late (because they shuttle you out in groups of 40 to the tarmac to board the plane). We arrived in Madrid and about 37 Boston bound passengers had to make a mad dash through the airport from terminal E to terminal A... a 22 minute dash. When we landed there was already "final boarding" listed. ( It would have been nice if the told us they would/could hold the plane). afyer our sweaty group arrived, we were stuck on the tarmac an additional 55 minutes because of traffic."

Plussat: "Price was great, flight crew very attentive, even the food was good."
Miinukset: "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."

Plussat: "The flight was on time and it is the only direct option to get from Europe to Bolivia. I had to rebook my dates and the attention of Air Europe for this was Excellent!"

Plussat: "crew"
Miinukset: "food"

Plussat: "Everything!"

Miinukset: "I am 6'5" and didn't fit in my seat since the year would provide me a en exit row seat."

Plussat: "Great value for the money, pleasant crew, good food, and comfortable seating."
Miinukset: "In flight entertainment limited to a few small TVs in the center."

Miinukset: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."

Miinukset: "No outlets!"

Plussat: "Air Europa honored my SkyTeam Elite Status!"

Plussat: "Shorter flight"
Miinukset: "No water offered"

Miinukset: "When I announce two weeks before the trip in Air Europa office Lima Perú, the impossibility to use that tickets, because appeared a cancer in my wife, they didnt want to receibe my explanation letter and medical certifications of the urgent surgery realized, unfortunately with bad results for her."

Miinukset: "Do not offer connections with less than two hours, Madrid Airport is busy and complicated....there is no room for mistakes or little delays when layover is less than two hours."

Plussat: "new dreamliner, staff pleasant, wine service very good, seats comfortable, electronics in good order."
Miinukset: "no accom for business or tsa precheck in security lines, Very limited business lounge, food there was very poor, bathroom facility limited and quite old. the online situation is bad. could not get seats as the website said was within 48 hours of flight, but it was not, calling is not helpful, plus you need to speak spanish."

Plussat: "It is always a pleasure to flight in Air Europe. How can I get discounts on Air Europe, I am travelling many times a year to Spain or Rumania. I also like to know if you have facilities to bring my baby dog (7 months) from Rumania. thank you Delia"

Plussat: "The crew is very kind"
Miinukset: "The comfort in the aircraft and the entertainment are really poor."

Plussat: "La puntualialidad y amabilidad"
Miinukset: "En verdad todo estuvo muy bien"

Plussat: "Cabin crew were very nice"

Plussat: "Almost nothing"
Miinukset: "The distance between the arriving and departure flights was about 20 minutes walk, and we had very short time to go from one side to the other. Then the departure was delayed without any explanation for about 2 hours. The food is not good. The entertainment system does not work. Even they sell the headphones. Little space between seats. Baggage was delivered after two hours!"

Plussat: "The crew were very helpful once boarded in assisting with overhead baggage."
Miinukset: "The flight had major turbulence without any communication from the pilot or crew as to what to expect and having been on 8 flights just this week I am not a first time flyer, but have not felt so uncomfortable with noises of what what sounded like ice hitting the plane. Just looking around it was clear I was not the only one who felt this way. I understand that the pilots did there best to navigate through the weather but for the future it would be great for them to communicate that we would be hitting some turbulence. The landing as well was one of the worst I have experienced. I will not be flying or recommending air Europa to anyone. Just checking in to receive boarding passes was a nightmare as they informed me the plane had already closed even though it was an hour before my flight left. I was then directed to customer service who then sent me back to the counter where I finally received my boarding pass. Running through the airport and to security was awful and when I arrived at the gate the gate was still open and people were still boarding. It seems as thought air Europa is more concerned with how many tickets they can sell than customer service."

Plussat: "I was surprised by the food, and the crew was always kind, warm, and welcoming. I liked that we got two meals for our trip and that the flight was smooth. We weren't delayed at all and everything was incredibly efficient. I was really impressed for a low-cost flight."
Miinukset: "My partner was really uncomfortable, as the distance between seats is pretty insufficient. I was only comfortable because I am a particularly short person. Also, it was a little disappointing that the TVs on our first flight didn't work and that there were only two TVs for the whole back cabin during the second flight. That is not the end of the world, though, and I think that even on a budget airline, seat sizes are unfortunate. Also, the timing of the movies was really strange. They couldn't fit in two movies for an 8 hour flight because they were timed poorly."

Plussat: "Nothing"
Miinukset: "Crew Aircraft Disorganization at boarding"

Plussat: "It was the first flight on our trip (other than to and from US to Spain on American Airlines) where we boarded on a jetway. We're in our 70's, 80's and toting even carry-on luggage up and down the stairs was difficult."

Plussat: "Nice crew, very professional."
Miinukset: "Entertainment equipment was broken. Food options could be bigger and quality of food could be better."

Plussat: "The Flight Attendants were attentive to our needs, friendly"
Miinukset: "Unfortunately, there just wasn't enough leg room"

Plussat: "It is a direct flight to Madrid"
Miinukset: "9 hour overnight flight and the seat uncomfortable to sleep in. Also, they won't let you check in at home. So you really have to show up 2 hours before flight. Just made the whole experience even longer... On"

Plussat: "I was treated like a queen."
Miinukset: "The seat too tight."

Plussat: "Price was competitive"
Miinukset: "No personal entertainment systems (only had TV screens from ceiling every six rows)"