Mandalay hotellia

Plussat: The decoration of the hotel

Miinukset: Everything was fine

Plussat: Beds are great if you like hard beds. Close to some good restaurants. The covered candy dishes in the lobby are a nice treat.

Miinukset: Restaurant was mediocre although staff would make eggs to order at breakfast and the fresh fresh fruit and juice were nice. The breads were tasteless with poor texture. The meats at dinner were tough. The rooms were noisy, picking up the traffic below, but earplugs helped block the sounds. There was no light in the shower, and the bathroom plug was by the toilet rather than the sink.

Plussat: It's a very well run, well built, well maintained hotel in Mandalay. The staff are very friendly and helpful. Even though my stay was short (late check-in, early check-out for a 6am flight), the extra touches of the hotel and the staff made my stay very comfortable and enjoyable. I really enjoyed dinner & happy hour on the top-floor restaurant, because the staff opens the big glass doors in the evening, allowing for a spectacular view of the city, including Mandalay Hill.

Miinukset: The bathroom is a bit small -- but very well designed, appointed, and maintained. The room, being a narrow rectaingle, would be considered "cramped" if not for the big windows (and minimalist furniture) on the long wall, facing the two twin beds. Good design overcomes the small footprint of this urban hotel.

Miinukset: Room was too hot; unable to sleep

Plussat: yleensä hotellihuoneissa on niin heikko valaistus että lukeminen on mahdotonta. Bagan Kingin valaistus on erinomainen, paras koskaan kohtaamani. Matkalaiset lukevat.

Plussat: The breakfast buffet was great and the staff was very friendly and attentive. The rooms were beautifully decorated and there was a selection of free cocktails during Happy Hour :-)

Plussat: Great little hotel with exceptional staff / service. Good central location not far from Mandalay palace. Also good price for such quality.

Miinukset: Nothing

Plussat: Location, service cleanliness

Plussat: Hieno hotelli Mandalayn keskustassa. Siistit ja suhteellisen tilavat huoneet. Hotellin ravintolasta on hienot näkymät yli kaupungin, ja iltaisin tarjoillaan (ilmaisia!) cocktaileja kattobaarissa. Hotelli järjestää tarvittaessa kuljetuksia ympäri kaupunkia - kannattaa tarkistaa hinnat etukäteen. Lähistöllä on muutamia hyviä ravintoloita, joiden hintataso on halvempi kuin hotellin. Hotellin henkilökunta oli erittäin ystävällistä väkeä ja tervehtivät aina kohdatessa.

Miinukset: Suihkun vesi meni pitkin wc-tiloja, koska ei ole erillistä suihkukaappia saati suihkuverhoa.

Plussat: Definitely the staff, so professional and willing to please. Reception staff very helpful, but star of the show has to go to moe,the hotel driver, great inexpensive tours of Mandalay and enjoyed it so much I booked a trip to bagan by road with him.

Miinukset: Nothing not to like, some construction outside but nothing major, footpath beside hotel quite rough with many gaps and holes exposed, but normal for south east Asia.

Plussat: Wonderful staff. Beautiful lobby. Nice Breakfast. Free drinks at happy hour from their sixth floor with a lovely view. Helpful Doorman. Our upper floor room at the back had a beautiful soaking bathtub.

Miinukset: Our first room on the front facing the street was So noisy we felt like we were right in the Middle of the street. Constant honking of horns Made it impossible to sleep. We complained And they moved us to a much quieter room For the rest of our stay.

Plussat: Good location. Happy hour is a good benefit. Breakfast and food reasonable.

Miinukset: Bathroom has no shower enclosure and gets very messy after shower. Vehicles book through the front desk are dirty and poor quality although the price is relatively high. We had to get vehicles several times and were disappointed each time.

Plussat: The location of the hotel is good. You can go Mandalay Hill by walk. Furthermore, view of room is perfect,

Miinukset: There are few restaurants around the hotel.

Plussat: The staff, the nice breakfast and location.

Miinukset: The rooms are very outdated and the air con couldn’t be changed. It was blowing all night and it was very noisy.

Plussat: The hotel near Mandalay Hill is a good choice for travellers. The view of Mandalay is perfect.

Miinukset: It is far from city centre where many restaurants locate.

Plussat: excellent customer services.

Miinukset: Room sizes and power outlets should have next to the beds.

Plussat: Super comfy bed . Love it!

Plussat: Everyone working there are wonderful. Awesome service. Felt super good.

Plussat: Great, friendly and very helpfull well trained staff. The staff in the reception and breakfastroom were in particular very attentive and helpful.

Miinukset: The hotel needs renovation. It’s tired. The rooms does not qualify for what is expected of a five-Star hotel - such as lack of poweroutlet by the bed and temperatur adjustable aircondition (It’s either on or off). But it should be mentioned that the room was very clean.

Plussat: helpful and friendly customer services skills. amazing views n rooms cleanliness is the best.

Miinukset: wish the welcome drinks could be a little more child friendly fresh juice.

Plussat: Great location next to Mandalay hill and the palace. The room was large and clean. The pool and gardens are beautiful and well maintained.

Miinukset: Old fashioned and needs a facelift. It feels like a hotel from the 1980's. The food was pretty bland and even though there are two restaurants they sell basic food compared to other Myanmar hotels we visited that were less expensive. The shower over bath had a curtain.

Plussat: Staff was extremely attentive and professional. Hotel facilities very nice and it was very well located. Breakfast was good enough

Miinukset: Bathroom was a bit old fashioned

Plussat: Staff are incredible - polite and helpful, security for Motos and attentive to any needs (laundry, more toilet paper etc!)

Miinukset: Room was on the road side of the hotel and the windows don’t shut fully to block out street noise. Also, personal preference, black out curtains would have been better as the sun is right there early in the morning!

Plussat: The staff was very nice and helpful. They did all to make you feel good during your trip. You can use hotel bicycles when you want to move for visiting the palace for example, or to go to dinner... We had very good breakfasts. The hotel is closed to the palace (easy to go by bicycle) and to downtown.

Plussat: My boyfriend got sick and had to hospitalise while staying in mandalay but the hotel staff helped a lot, including arranging a car late at night to fetch me at the hospital as we needed some of our stuff from the hotel and lent us blanket to use in the hospital, all these services free of charge! Their service was really commendable.

Plussat: If you like - big traffic intersection, honking, motorbike noise - wake up prayer from the very next mosque at 5am - extra small room - nothing around - being on the very wrong side of palace entry, 1 hour walk, 10 min motorbike This is a must booking for you! The breakfast was good, considering the price, very good. A/c works well. Enough water pressure also at top 4th floor. Staff is excellent, very helpful, with good English. There is an excellent hair salon “47.v” right next block - definitely try their service!

Plussat: The hotel had a very good breakfast and we liked especially that the employees were so friendly. The Location is really very good. The rooms were very ok. We got very good tips, what can be done in the surrounding of Mandalay although everything gets more and more touristic.

Miinukset: The excursions that can be booked via the hotel are not really cheap, nevertheless we liked them all very much.

Plussat: A1 value A1 staff A1 location A1 cean! Best coffee in the whole wide world!

Miinukset: Good breakfast served cold in horribly hot humid semi luxury setting.

Plussat: Sijaitsi ihan kuninkaan palatsin lähellä.Aamupala oli erinomainen.

Miinukset: Rukouskutsut kuuluivat aika hyvin.

Plussat: Staff very kind.Service and more.

Miinukset: Nothing

Plussat: The kindness of the staff, the breakfast, the location

Miinukset: Nothing

Plussat: We have booked a day trip with them for visiting Mandalay and another day for visiting Amarapura, Inwa, Sagaing... and we recommend it! All the staff are very kindly and it was my birthday and they make me a nice surprise with a birthday cake!

Plussat: Room was comfortable, staff was very helpful and prices for transfers were honest. Everyone was always asking what they could do to help, which I valued. Power cuts are frequent, but with their generator the lights are back in a minute. Once we were stuck in the elevator, but didn’t even have time to feel scared. The location is close to the Royal Palace, but still a good walk from tourist entrance. You need to walk a bit to find different food options, what can be tricky once many streets don’t have a proper sidewalk. Place was worth the money and breakfast was really good.

Miinukset: Breakfast could be served until a little bit later (like 10am). Room had a few mosquitos every night. Shower has a weird trick to work, but that’s ok.

Plussat: Everything is good and it's really worth the money. Actually we diidn't expect anything but what we've got is actually more than what we paid. The room has all facilities except hair dryer. The location is great, not too noisy nor too quiet. Many easy meals shops are nearby. I strongly recommend this hotel.

Miinukset: Not the hotel but the weather in Mandalay is toooooo hot.

Plussat: a few chinese restaurants around

Miinukset: no convenience shops nearby.

Plussat: They always made the cleaning when was require. The room was nice and the facilities as well. The breakfast was everyday nice. Good overall. We would come back.

Miinukset: The elevator was an oven. Really hot sometimes. It would definitely needs a/c on during the day. Otherwise everything was good.

Plussat: Bed

Miinukset: I would like more options for breakfast and the wall beside bed was dirty.

Plussat: Great staff, extremely helpful. They helped me gat my luggage all the way from Bangkok. Highly recommended.

Plussat: Nice staffs, great location. The room is clean and comfortable. Highly recommend.

Miinukset: Some staffs couldn't speak English but it was be okay.

Plussat: The staff were nice and welcomed us very early in the morning after a long bus journey. The rooms were simple but had all you needed. Good value for money.

Plussat: Location

Miinukset: Money exchange rate!!!’

Plussat: The wifi is good. staff will help.give me map,introducing. Fluent english so I will come back tomorrow.

Miinukset: One room card, the room hot when i return.

Plussat: Nice breakfast room, good location to explore Mandalay.

Miinukset: The location is good. Polite, friendly and supportive staffs deliverd professional service to us. Very comfortable accommodation and suitable for family with children. Room, food and swimming pool are very hygiene. We enjoy breakfast in the pool side restaurant. This hotel provides good atmosphere for us to enjoy our holiday.

Plussat: Triumph Hotel is the perfect place to relax in hot and damp Mandalay: spacy and clean bungalows, a quiet little swimming pool, a restaurant with just a few tables, but good burmese and international food.

Plussat: Erittäin ystävällinen ja kohtelias henkilökunta, huomioivat upeasti merkkipäivämme. Kodikas ja siisti hotelli, sijaitsee rauhallisella alueella, tuk-tukilla helppo liikkua päänähtävyyksille.

Plussat: peaceful and slightly retired from city center. nice and friendly staff

Miinukset: breakfast could be improved but overall i think it is good price value. rather cheap so one cannot expect high-end staff.

Plussat: The service and staff are excellent. The pool and breakfast buffet are top notch. It is a beautiful little getaway in the middle of Mandalay.

Plussat: The staff were very good, they helped us out a lot.it was a good place to stay

Plussat: As usual in Myanmar, the staff was very kind and most helpful for booking Tuk tuks & taxis or enquiring about restaurants. The room was extremely spacious (important when travelling with a teenager) with very good amenities - and no power cuts. Green and pleasant environment. The swimming pools looked inviting but we did not have a change to use it. Flexible about check out time in low season. Good value for money.

Miinukset: Hard to tell about the location because Mandalay does not seem to have a centre, if we discard Mandalay Palace.

Plussat: good room service, clean, breakfast is ok, easy for TuTu service, about 2000K - 4000K each trip.

Miinukset: the door locking system is not good, not easy to identify the card, maybe system updates. there is no exchange in the receiption.

Plussat: whenever i am in mandalay, i stay here as you can feel how warm and caring the staff is , with all the attention to their guests needed creature comforts and convenience .. i also am able to have small group meetings in the cafe by the pool and they are just as attentive to my guests .. best of all, for business travelers , the wifi is very good so am well connected and there’s always a ready driver/vehicle available at reasonable rates

Plussat: Huge room. Nice restaurant area by swimming pool. Very friendly stafff.

Miinukset: Bathroom basic and dated.

Plussat: good hotel, we didn´t start very well, cause some people of the staff were not very kind. but, they get better and did the posible our staying was confortable and give us finally a lot of facilities. so, welldone for them.

Miinukset: some people of the staff.

Plussat: A big thank you to the staff of the hotel. From the very friendly ladies and gentlemen at the reception we would have fulfilled all wishes immediately and in the best perfection. The view from the roof terrace was nice for breakfast. Whether to Mountain Hill in the individual neighborhoods or to the pier, always take the Tuk Tuk driver opposite the hotel. it is very reliable and inexpensive (Thet. Khaing TEL. 00959259219218). In the Echbar opposite there are delicious smoothies we will be back!

Miinukset: Nothing

Plussat: Breakfast, helpful staff, cleanliness and the will to be helpful

Miinukset: No

Plussat: Two excellent restaurants were in easy walking distance serving a good range of dishes including plenty of choice for a vegetarian. The reception staff arranged transport as requested (a half day tour and airport transfer) and provided accurate directions to a money exchange. A short distance from the river jetty where ferry from Bagan drops you and close to some of the main Mandalay sites.

Miinukset: Beds were a bit uncomfortable. The bathroom ventilation consisted of a louvered frosted glass window straight into the bedroom and there were drainage noises when other customers were using their facilities. Hot food at breakfast was cold despite us arriving soon after they started serving.

Plussat: The staffs are friendly , attentive and very helpful. This is my second time here and still appreciate their hospitality. The hotel is in walking distance to Mandalay Palace where I love to go walking around both in the morning and in the evening.

Miinukset: I think the downside of this hotel is their bathrooms (Awww it's not that bad though).The higher floor the little water comes out due to the water pressure. Don't worry too much anyway, the highest rooms are only on the fifth floor. My suggestion would be that the hotel provide the wet and dry zone in the bathroom rather than having a bathtub which would be difficult to climb in for some people, if there will be any renovation in the future.

Plussat: Cozy hotel, very friendly and helpful staff, nice rooftop. The bus arrived very early in the morning on my last day in Mandalay, around 4 am, which I didn't expect, so I didn't book any hotel neither have internet. Based on my previous good experience with this hotel, I came here in the middle of the night and ask the staff if possible to stay one night. They were very empathic and helpful.

Plussat: Staff extremely friendly

Plussat: Staff were lovely and very helpful.

Miinukset: Location was not ideal but it was easy to get taxis.

Plussat: The location is very good, central to visit most places. Very clean and comfortable, value for money.

Plussat: A huge thank you for the birthday cake and the flowers!!!! View from the rooftop for the breakfast is very nice!

Plussat: I stay here every time in Mandalay. Lovely staff, beautiful rooftop with tasty breakfast. Cozy and classic Myanmar hotel. Good value for money.

Miinukset: WiFi is not good and the walls are not soundproof.

Plussat: Very friendly staff and yummy breakfast

Plussat: Great location, friendly staff + willing to help tourist. Reasonable price

Miinukset: Wifi was very bad. It has limited people access and often failed connection.

Plussat: Amazing staff and a really nice hotel! A good place to stay in Mandalay! Thank you for your efforts and making this stay so nice for us!

Miinukset: Some quite large travel groups that have been noisy during night/morning and in the breakfast area.

Plussat: Breakfast was limited & dining room very small

Plussat: Staffs were great, freindly and helpful more than they need to. Made our stay really super pleasant.

Miinukset: There are not many hotel choices of my liking but this one is decent enough.

Plussat: Room was clean and large. Breakfast was pretty good especially Brumese style noodle. Location is heart of city. Market is very close by. The hotel provided transfer to airport, it was cheaper then Grab taxi.

Miinukset: The shower is only "Rain Forest". Waiting in the shower booth until hot water was a bit miserable. Small table and chair in the room could be better.

Plussat: Very nice and helpful staffs!

Plussat: - The staff was accommodating and very friendly - The hotel itself was fairly new and the room was clean - It's located near the center of Mandalay - The breakfast was good

Miinukset: - I booked a "Superior Double or Twin Room" and some of the photographs that were uploaded for the room were inaccurate (it's the smaller room)

Plussat: Decently clean. Restaurant's food was pretty good.

Miinukset: Staff English must be improved! Very difficult to communicate with the staff. Few examples: - The hotel had booked us a bus to Bagan, which by the way was VERY inconfortable. We were suppose to leave at 830. At 750, we arrived at the restaurant to have breakfast, we knew they were pretty slow as we had the experience the day before. We ordered right away, emphazing on the fact that we had to leave at 825, we at least repeated this 3x. food arrived at 822, we werent able to eat it (obviously!) and they seemed to wonder why we didn't eat. - With regards to the bus booking, obviously there was no way of knowing when the bus would pick us up from the hotel (basically they told us that it was between 830 and 915), finally the driver arrived at 830, we came to realize that they drop us around the corner and let us wait another 40 minutes before we all took the bus and leave. should the reception communicate this information (I believe that when you are at the front desk of a hotel you should know some basic travelling information, for the convenience of your customers), we would have eaten our breakfast and walk to the pick up point. - The hotel overprice tours. Basically we paid 97,500MMK (about 65 USD) for a day tour around Mandalay, organized by the hotel with "a driver that speaks perfect english so we won't need any guide". Even though the driver was very nice, his english was far from perfect. By far I mean you could have basic kindergarden conversation, like "how long does the train take to bagan" "the train... time... chuk chuk STOP, chuk chuk STOP...". We knew a day tour in Mandalay is about 50,000 MMK (34 USD). we decided to take the hotel because we trusted the guide would be a professional guide and english speaker. Instead we got a taxi driver. Mosquitos in the restaurant I will not be going back to this hotel

Plussat: The service was exceptional! We had a slight problem with the air conditioning in our room and reported it. They directly came to fix it and as they couldn't fix it on the same day they upgraded our room within no time which we thought was amazing. And we must admit we mixed up dates and booked the hotel for one night too long. On the day we thought our check out was we turned up at the reception desk and they were surprised we wanted to check out earlier and knocked off the full price for the night we didn't spend from our price. We felt terrible as it was our mistake but their service was amazing. We wanted to say a massive thank you for the incredible service and sorry again that we didn't check our dates of travels properly. Apart from the outstanding service the room was very nice which was important to us as we had to work a bit and catch up on emails during our stay there.

Plussat: Bed is comfy. Wi-Fi is excellent, one of the best

Miinukset: Breakfast can be improved.

Plussat: Surprisingly nice & quiet rooms - luxurious big bed, excellent new elevator, very friendly & helpful staff. Real value for money.

Plussat: Clean, tidy and comfy beds. Staff very helpful and attentive. Helped as much as they could when we needed to cut out stay a day short.

Miinukset: No full ‘restaurant’ as advertised. However, they do serve a respectable breakfast in the mornings. Water down the coffee - it’s very strong!

Plussat: Their hotel staff is very friendly and helpful,breakfast is good.

Plussat: Staff was very helpful and kind. The staff booked bus tickets for us. We asked the best restaurant near the hotel and told us a wonderful restaurant. We love it. Thank you very much. We would like to stay there again. Highly recommend.

Plussat: Customer service is great. You can check in earlier in the morning, without extra fee. Staffs are friendly, enthusiastic, the room is not so new but quite big and clean. I really satisfy with this hotel. Absolutely come back if have other chance.

Miinukset: Nothing to complain

Plussat: It is a really nice hotel with incredible staff, I probably didn’t meet such a nice staff in Myanmar yet. Hotel is clean, room was big. Breakfast was good - rice, soup, noodles, fruit, eggs etc. So everyone could choose something. The location is ok, it is not that far to the city center. Just the wifi was sometimes weak in the room. Other than that it was really nice stay.

Plussat: Staff were helpful.. location was good

Miinukset: The hallways were dark and the bathroom not so appealing..

Plussat: The staff are friendly and very helpful. They go out they’re way to help you even though they have limited English. The rooms are clean and very spacious. The bed is massive, mattress is firm but it’s ok. Good size bathroom and great shower. There is a choice of continental and cooked breakfasts. The cooked breakfast is not hot by the time you have it. You can asked for fried egg or however you want it cooked.

Miinukset: There is only one thing that I didn’t like about the hotel, is the Chinese guests who are very inconsiderate to other guests. They think they own the place. They yell and scream at each other especially when you are trying to sleep at 9:30 at night! Perhaps the management can teach them a bit of respect to other guests.

Plussat: The hotel is new therefore the facilities in the room are new too. It is also clean. The internet is fast.

Miinukset: When I paid for the room, the cashier staff had asked me to change to a new dollar note which I found nonsense because it is also a US dollar note that has been used; not old, not tear of, and etc. She just said she wanted a new version of the dollar note.

Plussat: Room was big, spacious and clean. Good value for money. Staffs are friendly and helpful.

Plussat: The room was huge, well decorated and spotless. The bathroom was beautiful, well lit and had a huge bathtub!! The breakfasts were excellent and the staff was amazing...really a great hotel. Thank you!

Plussat: The staffs were friendly and accommodating. Room was big, clean and spacious. Value for money.

Miinukset: Arranged to have breakfast packed as we were leaving early in the morning but what was given to us was a miserable, hard piece of bread with marmalade and 2 hard boiled eggs with a banana. Could have been better

Miinukset: Staff check in and response as unprofessional. Washing basin of water not fall down well and inconvenience for wash the face and teething.

Plussat: Good location, incredibly helpful and kind staff

Miinukset: Can be very noisy, especially in the morning. Housekeeping phone in the hall was ringing for hours without being picked up

Plussat: The bathroom was nice

Miinukset: I had a smokers room, was uncomfortable

Plussat: Location. Breakfast. Staff's hospitality at restaurant.

Miinukset: I have requested for early check-in and late check-out. But they changed it.

Plussat: Very good hotel, good facilities and the rooms are large and clean. The breakfast is good and the staff is very friendly. I recommend the tours of the hotel!

Plussat: Tosi hyvä sijainti, muutama hyvä ravintola lähellä. Erittäin avulias henkilökunta. Hotellin järjestämä opas oli huippu myös! Huone oli suuri.

Miinukset: Hiukan käytävän puhelin välillä häiritsi.

Plussat: Really good position in the city, really good experience with the private taxi tour of the city around Mandalay. Really nice room, good breakfast.

Miinukset: Very loud people often in the hallway at early morning.

Plussat: Wide and very good breakfast. Hotel with western standards. Rooms were big and clean.

Miinukset: A/C was impossible to adjust. Wi-Fi sometimes not working very well.

Plussat: The location and cleanliness of the hotel. Friendly staff.

Miinukset: There is only one massage staff and there is no spa room.

Plussat: Basic hotel room. Breakfast was good, although the dining staff hovered. The front desk staff was very helpful arranging guided tours and a boxed breakfast to-go since our flight left early the next day.

Miinukset: Beds were very hard; my back ached the next day. The location is okay, but the sidewalks throughout Mandalay are terrible and the entrance to Mandalay Palace is a long walk away, almost an hour. We ended up taking taxis or tuk-tuks everywhere because walking in the city is so difficult and dangerous.

Plussat: Modern and clean stay in a chaotic Mandalay

Miinukset: -Internet connection: Ooredoo 4LG==download 55 MB/s, hotel's wifi download==1,02 MB/s. Shame. -Breakfast buffett could be better: always the same and food was cold.

Plussat: Your big room is perfect for my need. The smaller rooms may have a bit of a problem with the aircon blowing towards the bed. Maybe I did not adjust correctly. Like the balcony on the lobby level for smoking and bar service. Very convenient. Attentive and fast service

Miinukset: Difficult to think of anything negative. Wine selection in the restaurant very limited. Some disappointments with white wine having gone on previous visits. Very important to keep the temperature cold at all times.

Plussat: Location, cleanliness and contemporary decor

Miinukset: Not much variety with the breakfast

Plussat: The location is good as it is very close to the moat and plenty restaurants nearby in walking distance

Miinukset: The AC in both rooms were dripping water all night and the one in mine started making unbearable noises around midnight and continued all night long. Not too many guests staying and the limited breakfast items looked like they had been reheated for several times.

Plussat: Staff and room services

Miinukset: No

Plussat: Location was good, rooms were nice and staff very helpful.

Miinukset: A bathtub would have been nice.

Plussat: Everything

Miinukset: A pool would have been nice

Plussat: Deluxe room

Miinukset: They charge very high as per facility. Breakfast is normal and other facilities also. Better person can spent little more or same and go for Hilton

Plussat: The rooms were clean & modern

Miinukset: Electricity would continuously cut out, back up generators didn't work & room would heat up very quickly

Plussat: Free bikes Nice rooftop Low price but that's still expensive for what you get..

Miinukset: I would absolutely not recommend the DORM rooms at the hotel. Room is really dark, bamboo beds are shaking like crazy each time you move. No fresh air so smell really bad inside. When I checked in it looked like only one bottom bed was free but it turned out they just did not bother making the beds after previous guests checked out. No pressure whatsoever in the shower so no possibility at all to shower. Breakfast is included but really poor.

Plussat: A bit away from the main restaurant area but the awesomly comfortable rooms, facilities and beds and staff make up for it! Staff are really helpful and always at service. They rent free bikes which is a great plus! The hotel highly exceeded my expectations for the price that i paid.

Plussat: The staff is very friendly and helpful what makes up for a lot. As we took a tuk Tuk to get around the place is good for what we paid. Breakfast was from 6 till 9 and consisted of eggs, nudles rice veg butter and jam aswel as some fruits and drinks like tea coffee. Also there the staff is very helpful and attentive. They check all the time that enough food is there. All in all thanks to the staff it was a good stay for exploring 4 days in Mandalay.

Miinukset: We had some problems with the plugs. They didn't work next to the bed. The staff fixed it with some extension. Worked if we didn't move a thing. Room was a bit small and shower needs a makeover.

Plussat: Security man outside was cheerful and helpful.

Miinukset: Cleanliness. Stained towels, bedding, disgusting bum gun in the toilet. Dark and miserable room.

Plussat: The staff was great and helped us in everything. You can rent a bike or motorbike from the hotel.

Miinukset: It's not that close to the center and you need to take a taxi everywere. The light in the room is weak.

Plussat: food and facility

Plussat: Really helpful, happy staff. The breakfast was delicious with a good selection. Can purchase tours and future travel tickets at the front desk for a good price, very efficient. They provided a map of the city and told about the good places to go (not just the tourist traps like other places) Room was nice and clean, with good common facilities with games and books!

Plussat: I had a great time.The staff was always caring and helpful

Plussat: The hotel is very nice from the inside with one terrace on the ground floor and one rooftop by the way the rooftop is an amazing spot to admire the sunset! The all you can eat buffet was ok. Just make sure not to show up in the last hour as you might be missing some food that they don’t necessarily replace. The staff was incredibly so nice. Like you could see they wanted to please you and was very careful with any details. Free bikes was definitely a must if you were planning on wandering in Mandalay. The internet was pretty fast as well. They didn’t charge us to do early check-in but there was a fee for late check-out.

Miinukset: The bathroom was tiny and shower was not the best. Apart from that, everything was perfect.

Plussat: Excellent staff who were very helpful and attentive. Arranged flights for me and transport to airport. Comfortable bed and pillows.

Plussat: Very nice hospitality .

Miinukset: The entrance of the property and not enough cooling in reception area and the adjoining cafe area.

Plussat: The hotel was ok. Rooms were small. THe restaurant has great food. The swiming pool is great after a long day on mandalay. Breakfast was really Good.

Plussat: Hotel is an oasis in an otherwise noisy, challenging city

Miinukset: No comment here as the place was perfect for our needs.

Plussat: The breakfast was very good and they had warm croissants, which I liked. The room was good, although the lift only stopped on half floors, which meant walking up around 10 steps, but the bell hop carried my case up the stairs. It might not suit people with walking issues though.

Miinukset: The entrance from the street was truly AWFUL, with what looked like a bombed out building either side of the entrance tunnel. Once inside it was like an oasis though, with pools of water containing small mock elephants. I don't understand why they don't cover the street frontage with advertising hoardings to hide the awful view. Also, once outside the hotel there were no nice restaurants or shops. It was in a predominantly Indian area, with only a few cafes of dubious cleanliness to eat from.

Plussat: We spent part of our honeymoon here...they looked after us very well....we had a lovely room...complete with some very nice 'Swan towel artistry'! Thank you

Plussat: Island in Mandalay, best in town

Plussat: excellent pool and breakfast, staff go above and beyond

Plussat: Very welcoming, clean and comfortable

Plussat: Staff very nice. Good menu for dinner. The driver they arranged to bring me around Mandalay (visited Mandalay main sites + 4 capitals in one day) was really great! Thank you I could see a lot in 1 day.

Miinukset: Bathroom old, That small black carpet in front of the bathroom; originally it was probably white: please throw it away, it is old and dirty!

Plussat: Stayed at Mandalay City Hotel three nights. Conveniently located. Peacefull surroundings. Sufficient breakfast buffet. Good variety of local restaurants in the walking distance. Working wifi. Served well for our purpose.

Plussat: Staff where helpful and friendly

Miinukset: Nothing

Plussat: The staff were wonderful and have organized my time beautifully

Plussat: I loved the teak wood paneling throughout the building. Very beautiful. I liked the view I had. It was close to Mandalay Puppets and there is a healthy cafe a block away, Healthy Me. My room was quiet and restful. They helped me arrange tickets and tours and taxis.

Plussat: You could sit outside or inside to enjoy your breakfast. The staff was very friendly and helpful. You will really enjoy the A/C in your room after touring during the day. Temperatures reached low 100's/40 C. during our stay in April. The hotel recommended Kolatt (kolatt.134.mm@gmail.com) for taxi service our first day to tour the town. We were so satisfied with his services, that we asked him to take us to Bagan (he also came back 4 days later to pick us up!). The hotel is centrally located, so it is a good spot to start your sightseeing in Mandalay.

Plussat: Staff was really helpful and arrangant. Hotel is really close from the palace.

Plussat: Everything. We really enjoyed staying in this classic hotel. Staff is so kind and helpful, food was delicious and the room was perfect for the two of us. Highly recommended.

Plussat: The location and the very helpful staff of the hotel made our sty in mandalay enjoyable. They arranged all our land transportation including our transfer to Bagan.

Miinukset: The room was small but that is subjective but the bathroom was a let down. Shower over toilet is not for us.

Plussat: Staff at the restaurant lady and the boy they did a great job! This hotel is good location and quiet and lots of restaurant near by.

Miinukset: Our check in experience was awful, we didn't get what we ask for! - Air-con not working, - The electric box making a lound noise - The rooms are very dated - Breakfast could be better

Plussat: Great location, staff that go above and beyond

Miinukset: Bathroom wasn’t the best (toilet and shower in one space), but still very very clean

Plussat: Staffs are friendly like people in Mandalay.We feel 100% secured.Swimming Pool,Garden are excellent .Room was looked after by staff very well.

Miinukset: I was told the boat trip in the evening was canceled .But I came there in lunch time after visiting the flower market .It was still running.If I knew ,I would come in the evening for sunset boat trip. The tours introduced by the staff with the driver was excellent.But we would do more trips if not cost more than 50 USD. My wife is European, she likes cereal and quality of bread for breakfast.She is easy eater but others may not very happy about.

Plussat: The staff is fabulous and the place is very beautiful. The rooms are large, well decorated. The restaurant is very good which is a good point since the hotel is 20min away from downtown

Plussat: Excellent swimming pool

Miinukset: Sandwiches at lunch were not good.

Plussat: The property is very clean and spacious. The rooms are clean and comfortable

Miinukset: The hotel is located far from the city centre which make quieter. However I would not suggest to walk especially at night

Plussat: Great big pool nice hang out area shade

Miinukset: Clueless staff very young difficult to meet requests

Plussat: The service is pretty good, receiption warmly introduced us the sights in Mandalay and helped us to arrange the trip.

Miinukset: Mosquito, unstable hot water in shower, the location is a little bit far.

Plussat: The property arranged to collect us from Hsipaw and sent a comfortable car and knowledgeable driver. The premier suite room was large and nicely furnished with quality wood much in evidence. The restaurant turned out to be better than expect with the slow cooked beef being soft and the scallops and asparagus nicely cooked and presented. The pool was large and excellent.

Miinukset: The corridor that the rooms opened onto was very hot.

Plussat: The staff was great. Room amazing. pool also great although water too warm. Nice Breakfast. Very helpful with taxi drivers.

Plussat: Good service. Clean. Well maintained.

Miinukset: Rooms are a little dark.

Plussat: The building is build with a very good quality and solid wood. The room was beautiful and very spacious.Staff is very friendly, they ave as an upgrade on our suites.

Miinukset: I think when we were there it was a mosquito problem, it was imposible to stay outside at the restaurant or even in the room.

Plussat: The staff here are TOP! It makes the stay so much better if service is good, so I would definitely come back. A special thank you for Venus for all the nice chats after my day trips and also for her wonderful smile and hospitality on our day in Mingun. She always welcomed me to hotel with a smile and such professionalism, it was wonderful. One of the women at dinner service also was fantastic and recommended vegetables for dinner which were absolutely fresh and delicious. The cocktails are free for an hour on rooftop bar which was nice and refreshing after a long day out. And I found the beds to be über comfortable as well, slept so wonderfully here. Thank you all for the great stay!

Miinukset: Location was close to river, so mosquitoes a problem on rooftop—maybe would be good to get some mosquito coils or something? Also it is a bit far to walk to city, but no worries—the hotel easily sorts reliable and fair prices on local transport. Otherwise I loved everything and will definitely come back!

Plussat: Friendly, helpful staff. Lovely room. Great breakfasts with good choice. Nice pool albeit quite small. There is a great view from the rooftop bar and restaurant. The hotel is positioned within the community so you are close to the local people and their culture.

Miinukset: The road is having some work done to it at the moment so there was a little noise at times which didn't bother me but I think it's good that people are made aware. Apparently this work is nearly complete.

Plussat: Staff very friendly

Miinukset: Swimming pool no good, location and environment very bad, there is nowhere to go and buy anything or eat food nearby, bad smell in the surroundings, need to Catch a car for whatever you want to do. Only one elevator, when there is a group you have to wait ages or walk the stairs. Room service and restaurant prices high for a hotel that has nothing around

Miinukset: picked up food poisoning at breakfast

Plussat: Good view and good service

Plussat: Everything including the view from the terrace.

Plussat: Helpful staff.

Miinukset: Location is in a slum area, very dusty and smells of garbage and fish. It is adjacent to a fish market and opposite the river which has many poor people in shacks.

Plussat: Good breakfast spread.

Miinukset: The staff, especially at the rooftop restaurant lacked service. They felt like they were going out of their way to do a favour when we just asked for a menu.

Plussat: Staff hospitality

Miinukset: None. Everything excellent specially the staff.

Plussat: Spectacular location with ancient pagodas on the property and overlooking the river. Large, beautiful pool and a very nice room with a full view of the river. Cocktails and dinner watching the sunset over the Irrawaddy was priceless. The staff couldn't have been more attentive.

Miinukset: Nothing

Plussat: The front staffs was really helpful, he saw us walking from the others side of the road and went toward us to help us with our luggage

Miinukset: There's nothing to hate here.

Plussat: All good and very supportive.

Plussat: Room is very nice with the price range

Plussat: Location was great, clean and comfortable and staff very good

Miinukset: Breakfast, if you didn't go early, the hot food was cold and wasn't replaced with more

Plussat: Very kind, friendly and hospitable staff. Location is very good, close to the restaurants. The room is clear and comfortable.

Plussat: Near to be train station and located at the city.

Plussat: The staff are super friendly and helpful. The rooms are well presented.

Plussat: There is a visible effort to update the hotel. Our room was on the 4th floor so it was quiet during the night. The beds are comfortable.

Miinukset: The pictures are misleading, the hotel is a bit rundown. The bathrooms aren’t very nice, the linens and towels are very old and full of stains, as are the walls. The AC was noisy. Constant smell of tobacco. It wasn’t dirty but we did find a cockroach climbing the curtains. Breakfast was so so. Unfortunately I can’t say I would stay again.

Plussat: Comfort bed Extremely well received by all the employees

Plussat: Wifi

Miinukset: Breakfast time can not start 6.30

Plussat: The choices for the bf are very good and freshly-cooked daily. The location is excellent for commute, where one has choices on places to visit and transportation.

Miinukset: Staffs are very helpful and courteous and attentive to guess needed.

Plussat: Business quality hotel room furnishings. Decent buffet breakfast. Staff helpful.

Miinukset: Slow shower warm-up and no hot water to bathroom sink.

Plussat: Hotel very nice location and easy find opposite train station

Miinukset: The food is not tasty and has less

Plussat: Very helpful staff. The location of the property.

Miinukset: Room is smaller. Musty smell. No 3pin plugs to pin laptop charger. No hangers in the cupboard. Not worth for the value of the charges paid.

Plussat: Nice restaurant downstairs, staff were very professional.

Miinukset: Location is a little far from all the sights. Only 4 channels on the tv

Plussat: Very friendly staff

Miinukset: The bathroom leaked

Plussat: Great in everything. No particular complaints except that my toilet was not flushing well. Very friendly young staff.

Miinukset: TV channels could have been more exciting.

Plussat: Helpful and friendly staff Clean and cozy room Great location

Plussat: Great staff

Plussat: Location, hospitality, breakfast

Miinukset: It was perfect

Plussat: Close market.

Miinukset: All need fixed and renovated.

Plussat: very helpful and friendly staff; great breakfast with variety everyday (stayed for 3 nights) and served early; within walking distance to restaurants and a big mall; the room is of good size; the facilities are relatively good. We enjoyed our stay!

Miinukset: Nothing

Plussat: Good place to visit the main highlights of Mandalay. It is close to a street market and not to far from the Mandalay Palace. Very good breakfast.

Plussat: Friendly staff and clean room.

Miinukset: The room is small. Rest room had smelling in the morning that it did happen in the evening.

Plussat: The staff is especially friendly and helpful. The room was very nice and the location was very central and convenient. I will stay there again.

Miinukset: There was nothing not to like.

Plussat: Nice staff. Good location. Nice room.

Plussat: The staff were really warm friendly and helpful.

Miinukset: Somebody smoking in the breakfast room. No smoking in the resraurant would be great

Plussat: Not far from the train station. Room has all the amenities of a proper hotel. Decent breakfast selection with an egg station.

Miinukset: Had a triple bed and the third bed broughy in was definitely not the same calibre as the other 2. Also not much space in the room with 3.

Plussat: Staff has service mind and great support.

Plussat: Friendly staffs ,help to book fight tickets and taxi,so thanks.

Miinukset: The requirement to pay in cash; Euros - not acceptable (USD only); windows with grottoes (the room was in 4-th floor !); the lights seems have not been cleaned for several years; the walls in the room should be repaired; it was not possible to turn on TV, ...

Miinukset: change money not possible

Plussat: The room acted as a perfect base for day trips and adventurers in and around mandalay. The wifi was excellent, the bed was comfortable, the bathroom was clean and the view was the rooftop is good.

Miinukset: There was a distinct odour coming from the drains in the bathroom, which would spread without the room if the fan was not kept on at all times. Also, there was neons lights coming from the "Smart Hotel" sign, that would flash constantly, making our room quite bright at night.

Plussat: Early check in was no problem Clean and welcoming

Plussat: Stayed here twice, before going to Hsipaw and afterwards. 2 different rooms - those with even numbers have windows on to the street, the odd umbers don't. Very pleasant staff, good breakfast, clean and large rooms. Good bathrooms.

Plussat: The furnitures in the room were rather old, but everything was clean. They serve very good breakfast on the top floor. You can have there drink in the evenings also.

Plussat: Reception area was okay but staff spoke very little English.

Miinukset: Reception area was okay. Staff spoke very little English. The halls had peeling paint. In the room, the curtains and carpet were old and not clean. Hot water in the bathroom was variable. The air conditioning barely worked.

Plussat: The Staff were friendly and helpful and view from Sky bar is excellent

Miinukset: Hot water in room shower was luke warm

Plussat: Very kindly staff, rental bicycles

Miinukset: Quite noisy

Plussat: Breakfast was OK. As I love tranquilizing place like this hotel, I enjoyed the place. All the staff members (but 1 guy) were friendly and efficient.

Miinukset: A young gentleman who relatively speak "better" English appeared to have been a bit shady. At the time I checked out, he did not accept my using credit card saying "I cannot use this machine without the owner's authorization, and owner is not here now". Very weird reason. He kept asking me pay cash, and time's running out. So I paid cash.

Plussat: Everyone was helpful and kind. Arrived in afternoon after lunch and they cooked me something to eat. Suggestions were helpful. Food was excellent and abundant.

Miinukset: Wish I had a double bed.

Plussat: The room is spacious. Variety of food in the restaurant..

Miinukset: The room looks old.

Plussat: Hotel staff were very attentive and helpful. Breakfasts were good.

Miinukset: Pillows were very hard and uncomfortable. Unfortunately our room was an internet dead zone so had to rely on access in lobby and restaurant.

Plussat: Staff were very Friendly

Miinukset: Too far away from the city centre. Easy to get a taxi in and out but a little too far to walk.

Plussat: The staff were excellent. Very helpful. The restaurant was 2nd to none in Mandalay.

Plussat: The staff was extremely helpful and friendly in organizing transport option. Because we miscalculated time for our stay in Mandalay, we decided to leave a day earlier. The management was so nice to allow cancelling a night without refund. We would stay here anytime again! Plus restaurant has really good food

Miinukset: Due to some religious festivities it was a bit nosy during the night... but I guess that is in the center of Mandalay no different.

Plussat: The rooms are simple but value for money. The staff are exceptional.

Miinukset: It's a bit out of town.

Plussat: facilities n food

Plussat: Nice open area, with Burmese style

Miinukset: Mosquitos