The Pearl Manila Hotel

Nothing.

I booked Jr Suite for my Son with confirmed booking, non cancellation / no payment refund. The staff did not honor my booking asking my Son a cash payment including a cash deposit. The poor fellow has to look for ATM somewhere outside to withdraw cash.. Secondly, my son accidentally left the card key inside the room when he went out, during his return to hotel he requested the Reception staff to borrow him spare card key to be able to enter his room.. the staff is asking my son to show them the card key before they can give him a spare card key (WTF.. stupidity!). Will never stay in this hotel again. Incompetent staff, lousy service.

The staff are very accomodating

The cr has to be checked on maintenance. The bed once declared one bed it is one bed, not putting two bed together

Bed and pool

- I was charged for a stolen towel and they didn't do any kind of investigation. So instead of extending our stay, we just have to pay for it. - HOT water in the shower is broken. - so few watchable Tv channels